naiop nova developing leaders committee...when you meet someone face‐to‐face‐‐ 93% of how...
TRANSCRIPT
![Page 1: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/1.jpg)
NAIOP Northern Virginia Developing Leaders
Networking 101
![Page 2: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/2.jpg)
Networking 101
![Page 3: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/3.jpg)
Barbara Schaefer McDuffie Director of Business Development, Baker Tilly
David Millard Principal, Avison Young
Jessica Miller Director, Cushman & Wakefield of Virginia
![Page 4: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/4.jpg)
Program Purpose
![Page 5: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/5.jpg)
What is Executive Presence?
![Page 6: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/6.jpg)
EXECUTIVE IMAGE
When you meet someone face‐to‐face‐‐
93%
of how you are
judged is based on non‐verbal data‐‐
your appearance and
your body language.
Only 7%
is influenced by the words that you speak.
Whoever said that you can't judge a book by its cover failed
to note that people do.
You only have one opportunity to make a great first
impression!!
![Page 7: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/7.jpg)
What is Executive Substance?
![Page 8: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/8.jpg)
PROGRAM AGENDA
Topic 1: Executive Image
Topic 2: Networking & Business Development
Topic 3: Dining Etiquette
Topic 4: Electronic Etiquette—
Voice Mail; Email; Social Media; Blackberries
![Page 9: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/9.jpg)
TOPIC 1: EXECUTIVE IMAGE
THE WARDROBE:
• Basic Suit—black, navy or grey
• Crisp White Shirt/Blouse
• Simple Accessories—ties for men; scarves for women
• Appropriate Shoes
• Business Casual Attire—for casual work days and client outings
![Page 10: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/10.jpg)
Leticia Baldridge’s
Shopping Tips
Questions:
1.Is this appropriate for my job?
2.Is it a fad? Will it last for many seasons?
3.Can I afford it?
4.Does it fit properly?
5.Is it comfortable?
6.Is it right for this season, this climate?
7.Is the fabric of good quality?
![Page 11: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/11.jpg)
For Men
![Page 12: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/12.jpg)
For Women
![Page 13: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/13.jpg)
Black Tie / Cocktail Attire
![Page 14: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/14.jpg)
Timeless Axioms from Emily Post
1.
Keep It Understated
2.
Dress for the Job You Want
3.
Represent Your Company
4.
Keep It Neat
5.
Keep It Clean
6.
Don’t Reveal Too Much
7.
Dress for the Time of Day
8.
Don’t be a Fashion Victim
![Page 15: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/15.jpg)
Casual Attire
![Page 16: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/16.jpg)
TOPIC 2: NETWORKING & BUSINESS DEVELOPMENT
![Page 17: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/17.jpg)
Networking
What are your best networking opportunities?Find common interestsBuild relationships by being interested and interestingQuestions should be on a business levelWhat can I do for you?Your peers are your future
![Page 18: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/18.jpg)
Business Development
Building Relationships
![Page 19: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/19.jpg)
Time and Reputation are all you have
![Page 20: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/20.jpg)
Building Relationships
Keep in touchFollow up and follow throughSend appropriate articlesGive before you expect to getPatience
![Page 21: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/21.jpg)
Tactics
Be a thought leader, become an expert
Share information
![Page 22: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/22.jpg)
Offer to Help People Who:
Are interested in your profession, including children of colleagues and clients
Are job hunting
![Page 23: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/23.jpg)
Know the Difference
LIKE
RESPECT
TRUST
![Page 24: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/24.jpg)
Networking – Internal vs. External
External Networking
![Page 25: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/25.jpg)
Networking – Internal vs. External
Internal Networking
![Page 26: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/26.jpg)
TOPIC 3: DINING ETIQUETTE
What are proper table manners?
![Page 27: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/27.jpg)
Dining Etiquette
Place Setting
![Page 28: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/28.jpg)
Passing Bread and Food
![Page 29: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/29.jpg)
Dining Etiquette
![Page 30: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/30.jpg)
End of Meal
![Page 31: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/31.jpg)
Happy Hour Etiquette
![Page 32: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/32.jpg)
A Workplace Party is NOT Really a Party
![Page 33: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/33.jpg)
TOPIC 4: ELECTRONIC ETIQUETTE
Learn the basic protocols for use of email, voicemail, cell phones, blackberries
![Page 34: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/34.jpg)
Voicemail VS Email
When to Call• When Requested
• When Preferred
• When Informal
• When Building Relationship
• When Brief/Straightforward
• When Detailed Explanation is
Unnecessary
• When Client or Individual is
Email Non‐Responsive
When to Email• When Requested
• When Preferred
• When Formal
• When Detail is Required
• When Documentation is
Required
• When Expediency is Needed
![Page 35: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/35.jpg)
Voicemail Etiquette
Be concise
Describe purpose of call upfront
Leave your return contact information
Note the time of your call
Indicate response preference
Leave phone number again S‐L‐O‐W‐L‐Y at end of message
![Page 36: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/36.jpg)
Email Etiquette Tips
Imagine your message on a billboard or on the front page of the Washington PostCompany E‐Mails are BT propertyKnow your audienceRead messages before sending—or printThink before sending confidential infoAvoid emoticons ☺Think carefully before forwardingRespond promptlyUse the “Out of Office” feature when out
![Page 37: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/37.jpg)
Cell Phone/BlackBerry/Crash‐Berry Etiquette
What are your pet peeves?
![Page 38: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/38.jpg)
Did you know?
Cell phone stats (recent research)It’s more dangerous to drive with a cell phone or
BlackBerry
than under the influence
Cell phones are more annoying than second‐hand smoke
![Page 39: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/39.jpg)
Social Networking
![Page 40: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language](https://reader034.vdocuments.net/reader034/viewer/2022042420/5f36de959d52ec4b622d2b7b/html5/thumbnails/40.jpg)
In closing. . .