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Education

MANAGER, HUMANITARIAN WORKERVITALS

objective

To contribute my skills and humanitarian qualities to an organisation and to further develop my skill-set and capacity to work productively and positively with community members.

GRADUATE CERTIFICATE OF ABORIGINAL STUDIES, university of NOTRE DAME, western australiaCurrently undertaking as of July 2018

Bachelor of International studies, deakin university, victoria. completed june 2018

Achieved studies on International and Community Development, Poverty and Social Inequality, Anthropology, Sociology, Public Policy and Justice & Culture and Communication.

diploma of community services, open colleges, victoria. completed june 2018.

Accomplished studies on Case Management, Counselling, Client Assessment, Industry Legislation and Ethics, Project Management and Budgets, Professional Practice & Service Programs.

Experiencestore manager, MUZZ BUZZ FRANCHISE, geelong, victoriajune 2015 – june 2018

· Coordinated the daily operation of two Muzz Buzz stores ensuring compliance with franchise procedures and regulations

· Provided exceptional customer service

· Accomplished increasing daily sales

· Fulfilled recruitment processes, training & ongoing development of all employees

· Succeeded in ensuring compliance with OH&S and food safety legislation.

· Achieved and exceeded KPIs set by store franchisees

· Managed stock supply and maintained minimal wastage

· Conducted all cash management, banking and administration duties.

front of house manager, leega korean bbq, geelong, victoriajune 2017 – june 2018

· Coordinated daily effective operation of Leega Korean BBQ restaurant

· Supervised all opening and closing duties including hygiene, cleanliness and maintenance of store

· Effective communication between front of house and kitchen staff during service

· Administered training and performance reviews of staff, promoting achievements and identified areas for improvement

· Managed stock supplies and reviewed usage and wastage

VOLUNTEER ExperiencePublic Health and Counselling Work Placement, ACATA Trust, Nadi Fijifebruary 2018 – march 2018

· Conducted health screenings and counselling in the community to reduce the impact of diabetes

Human Rights Internship, Amnesty International, Accra Ghanaoctober 2017 – january 2018

· Implemented several empowerment and educational programs focusing on Human Rights

Humanitarian Settlement Program Volunteer, Diversitat, Geelong Victoriajanuary 2017 – october 2017

· Assisted newly arrived refugees with settling in and understanding life in Australia

Women’s Empowerment Project Volunteer, IVHQ International, Nairobi Kenyadecember 2014 – february 2015

· Assisted with skill teaching and marketing training to disadvantaged residents

Children’s Education Project Volunteer, IVHQ International, Kampala Ugandaoctober 2014 – november 2014

· Assisted with educational after-school and school holiday projects for disadvantaged children

SKILLS AND ABILITIES

· Excellent verbal and written communication skills

· Outstanding leadership qualities

· Exceptional time-management skills

· Strong motivation and proactivity

· Effective in working within a team and independently

· Capacity to work with efficacy under pressure

· Superb versatility

· Brilliant conflict resolution skills

· Strongly-developed humanitarian qualities

· Marvelous work ethos

CERTIFICATES

· Current driver’s license

· Senior First Aid Certificate

· HLT AID 003 Provide First Aid including CPR certificate

· National Police Clearance

· Victorian Working with Children Card

· WA Working With Children Card (in progress)

REFERENCES