nanc report of the nanpa oversight working group september 24, 2002
TRANSCRIPT
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NANC Reportof the
NANPA OversightWorking Group
September 24, 2002
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New Leadership Selected for NANC Confirmation
The NANPA Oversight Working Group (NOWG) met on July 18th and selected two new Co-Chairs
for NANC’s review and confirmation.
• Karen Mulberry, WorldCom• Jim Castagna, Verizon
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NOWG Report Summary• Current responsibilities
• Proposal for scope of new group
• Summary of 2002 NANPA PIP Items
• Tracking Documents
- Table of NANPA Complaints
- Status Table of NOWG Activities/Projects
- Posted meeting record and tracking documents
• Meeting Schedule
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NOWG Current Responsibilities• Participating in the development of NANPA and PA Technical
Requirements Documents, incorporating many of the duties and responsibilities necessary to meet the FCC’s policy objectives.
• Conducting the annual NANPA Survey and Performance Evaluation with input from NANPA clients, industry subject matter experts and regulatory groups.
• Performing monthly progress reviews of the NANPA’s Performance Improvement Plans (PIPs) and internal NANPA Performance Metrics (PMs).
• Annual review of NANPA’s operations in Concord, CA and Washington, D.C.
• Reviewing complaints and assisting in facilitating successful resolutions.• Special Projects as assigned by the NANC.
For additional details see Attachment 1
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Scope proposal for New Work Group
• Change Orders - Provide Summary to NANC
• Internal Performance Metrics - Review/ID Deficiencies
• Complaints - Review/ID Areas in Need of Improvement
• PIPs - Co-develop Plans, Monitor Progress & Closure
• Performance Review - Annual Performance Evaluation
See Attachment 2 for further details
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Status NANPA 2002Performance Improvement Plan
• PIP 1 - Code Administration System (CAS)• CAS Survey Analysis; Usage, Data Discrepancies &
Reconciliation with Lockheed Martin Proposal.
• PIP 2 - NANPA Web Site• Search Engine and Navigational Assistance.
• PIP 3 - Code Administration• Code Conflicts and CAS Assignment Capability for CIC, 500
and 555.
• PIP 4 - Relief Planning• DDS Disclaimer, Relief Planning Standard Package, more
comprehensive voice mail and email response measurement.
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Status NANPA 2002Performance Improvement Plan• PIP 5 - NRUF
• Frequent Exhaust Projection Updates, NRUF Job Aid Update and Posting, Update State Commissions with latest NRUF Data.
• PIP 6 - Measurements• Review Current NANPA Metrics - Identify Areas in
Need of Improvement.
• Track Performance Monthly
• PIP 7 - General• Distribute and explain FCC Directives
• Take leadership role on numbering issues that affect administration.
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NOWG Tracking Documents
• Table of NANPA Complaints– 6 Complaints filed via the NANPA web site
– NOWG assessing need for NANPA process/procedures changes (See Attachment 3)
• Table of NOWG Activities/Projects– Tracks NOWG projects and timeline (See Attachment 4)
• Change Order Tracking Report (Included in Attach. 2)
• Posting of meeting record and tracking documents on NANC Chair web site
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Upcoming Meeting Schedule
2002 Dates Time Meeting Details
September 25
9am to 3 pm
Face –to-Face in Washington DC with NANPA at 1120 Vermont Ave. 4th Floor
October
TBD Conference calls
November 20
9am to 3 pm
Face –to-Face in Washington DC with NANPA at Location to be determined
December
TBD
Conference Calls
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List of Attachments
1 Current NOWG Responsibilities
2 NOWG proposed responsibilities and scope for a new Number Administration
Oversight Working Group (includes Standing Agenda and Change Order Tracking Report)
3 Complaint Monitoring Report
4 NOWG Project List