national bank mdm initiative
DESCRIPTION
Raphael Colsent describes National Bank's path to implementing their enterprise-wide MDM. National Bank is mastering data from over 500 domains and supporting their Basel II, CRM, and BI applications with EBX5. Reference: Colsenet, Raphael "National Bank MDM Initiative," Presentation from 2011 MDM and Data Governance Summit in Toronto, Canada, June 2011.TRANSCRIPT
National Bank MDM initiative
MDM & Data Governance Canada Summit
Raphael Colsenet – Manager, BI Data Modeling and Master Data Management
June 2011
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Agenda
MDM Canada Summit 2011
National Bank @ a glance
Why adopt MDM?
The proof is in the pilot
MDM goes corporate
Walking the MDM talk
Sustaining the success
Looking forward with MDM
MDM delivers results
Making MDM work for you (tips)
Sixth largest bank in Canada and leading bank in Québec Recognized as the strongest bank in North America Total assets in excess of 152 billion Net income for 2010: 1,034 billion 18,000 collaborators Complete range of services
– Banking and investment solutions– Securities brokerage– Insurance– Wealth management– Corporate and investment banking– Mutual fund
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Who we are @ a glance
MDM Canada Summit 2011
NBC @ a glance
Bloomberg Markets – June 2011
Business’ 1 Client 1 Bank methodology– Provide best-in-class service regardless of client point of entry at the
bank– Eliminating silos and organizational boundaries– Implementation of the new SAP platform– New BI environment
Data perspective – Single version of the truth– Centralized application– Improved data quality
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Drivers for MDM adoption
MDM Canada Summit 2011
Why Adopt MDM?
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Embracing MDM as a practice
MDM Canada Summit 2011
Project Risk Compliance under Basel II EBX used for 3 types of data
– Master Data– Xref Data– System parameters
60 domains delivered at completion– Basel asset type– Exposure type– Currency– Country– …
Extremely successful initiative Reinforced our decision to use EBX as Corporate tool for MDM
Proof is in the Pilot
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Evolving MDM
MDM Canada Summit 2011
More than 500 domains Exponential growth: from 60 to 500+ Domains Multi MDM project in parallel Dedicated MDM team Biggest challenge: Data governance
BI411 Domains
Basel60 Domains
CRM30 domains
….15 domains
Domains in EBX by applications
MDM goes Corporate
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MDM Multi domain
MDM Canada Summit 2011
Domains are grouped by business units empower BU Share values between applications Enforce a single domain
owner that propagates to other business groups One central repository
Reusability Eliminating redundancy
Data StewardBI
BI Basel CRM ….
EBXData Steward
Personal Banking
Data StewardHR
Data StewardRisk
Data StewardCommercial
Banking
App
MDM goes Corporate
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BI benefits from the MDM approach
MDM Canada Summit 2011
EBX is now the only data source for corporate dimensions
BI Organizational units Client segmentation Product Agreements Representative Currency Geography Industry Holiday
Data StewardHR
Data StewardPersonal Banking
Data StewardIT
Business units are responsible for data quality
MDM goes Corporate
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BI benefits from the MDM approach
MDM Canada Summit 2011
MDM enables the propagation of conformed dimensions throughout the BI environment
Uniform terminology amongst all business units
BI / DWH Organizational units Client segmentation Product Agreements Representative Currency Geography Industry Holiday
Data StewardRisk DM
Finance DM
Mobile Sales force DM
….
EBX MDM
MDM goes Corporate
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Robust MDM Architecture
MDM Canada Summit 2011
Single unified platform Reduce application foot print Improve data quality Reduce IT intervention
MDM HUB
DWH CRM Transactional applications
Web services
Walk the MDM Talk
ETL
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Agile implementation methodology
MDM Canada Summit 2011
Iterative and rapid delivery cycles (Agile) Strong business unit implication Self training Easy to use technology enables rapid development Strong user adoption Reduce development cost by 40%
Production
Data StewardEBX TeamWorkflo
w
UI
Iterative mode
Walk the MDM Talk
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Post production methodology
MDM Canada Summit 2011
MDM owned by business units Governance committee is in charge of coordinating the changes and evaluating the
impact analysis Workflow guarantees data integrity by ensuring cycle is respected Data validation rules ensure users respect input parameters (high data integrity) Versioning allows rollback in case of problems Flexible security model ensures that users have proper access Audit log satisfies SOX compliance Very few interventions by IT teams
Data Steward Business Owner Gatekeeper Production
Risk - Basel
Other…
SAP
BI Environment
Data Governance Committee
Sustain the Success
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Evolving the practice
MDM Canada Summit 2011
Looking Forward
Real time MDM Platform
Propagate MDM vision to other business units
Expand the use of EBX to non MDM data
Eager to deploy EBX 5 ! Woo Hoo !
Business advantages• Improved MDM data quality
• Single MDM version
• Better governance
• Business assumes ownership of data and processes
IT advantages• Reduced number of applications
• Excellent integration with corporate architecture strategies
• Single web based product for developers and end users
• Extremely fast SDLC
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Benefits and ROI
MDM Canada Summit 2011
MDM Delivers Results
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Tips for a successful initiative
MDM Canada Summit 2011
Start with a small initiative Use the Agile method Involve partners in the process at the outset
Data governance committee Data quality team Data steward
MDM and You
Thank you
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