National ConferenceTurning Local Good Practice into National Best practiceHosted ByPresent#ecinsconf

ACC Julian Blazeby

Gary Pettengell

#ecinsconf

E-CINS creates an environment where everyone knows what everyone else is doing!

704Days

0Minutes of downtime

16,896Hours

20,500Hours of development

2,000,000Development cost so far....

162Teams/Organisations

2,000Users

42,000Reports

6,500Profiles

10,000Tasks

0Funding

C/Insp Simon Tweats

Sgt Melanie Locke

How we were Working

SolutionsOne Risk assessment for all partners Protocol for referralsVictim charterInviting relevant partnersHarm based approach Training SessionThree sessions for over 100 staff with two more plannedThree sessions for over 100 staff with two more planned

How we are Working Now

Snapshot of Now MARAT now averages 8-12 cases

Up to 40 attendees Including: adult social care, substance misuse, mental health, fire, ambulance, 6 RSLs (dependant if they have a high risk case), FIP, YOS, CRI (crime reductions initiative), street team (for homeless), Brighton housing Trust (who manage high risk perpetrators), environmental health, council solicitor.

Home Office Feedbackgood to see a varied number of agencies around the table engaged in the management of cases. I found the discussion of cases to be quite smooth and thorough and I was impressed with the way in which agencies took responsibility for agreeing to follow up actions and update the case history. It was evident that there was a good degree of knowledge around the table, allowing agencies to gain an understanding of how other agencies work, including what falls within their remit and what falls outside of their remit.

Rachel Tucker

Troubled Families Suffolk Family Focus (SFF)Rachel TuckerAnti Social Behaviour Officer (Waveney District Council)

Suffolk Review (ASB) Systems Thinking Lean Process 2010

Suffolk Constabulary dedicated to working with our partners to tackle Anti-social Behaviour (ASB) and we will achieve this through delivering on four key promises to the public (Minimum standards)

Highlighted Blockers Sharing Information with partners Engagement of partners Finance Amount of meetings attended

Links between ASB and the police confidence target

Three high profile cases nationally (Garry Newlove, Fiona Pilkington & Francesca Hardwick and David Askew) highlighted the tragic consequences of anti-social behaviour in extreme cases.

The need to development a more efficient model for tackling ASBWhat were the drivers for change?

A lack of consistent identification of, and response to, the vulnerability factors affecting the Askew family;

A total failure to recognise and respond to the incidents as hate crime';

An apparent lack of coordination and cohesive action between partner agencies;

A lack of robust offender management IPCC findings - David Askew (21st March 2011)

On an organisational level the investigation found there had been;

Listen Listen to victims and take them seriously

Action Take positive action to address the problem

Prevent Take action to prevent it happening again

Inform Tell the victim what we have done Minimum standards

Emphasis on the victim

Repeat Victimisation (the most persistently targeted)

Investing in the right tools and resources to allow staff to tackle ASB (e.g. ECINS partnership case management software and our commitment to partnership ASB Teams

Suffolk Constabulary ASB strategy Sept 2012

Waveney anti social behaviour unit (ASBU)

Launch of ECINSEmpowering Communities Inclusion & Neighbourhood Management System June 2011

Pilot - Lowestoft 13th July 2012 Improvements to dateUser friendly Viewed numerous case management systemsUp to date live information for all professionals involvedTime saving (agenda, minutes, less phone calls)Less face to face meetingsTasking facility external agenciesInternet based software (update reports, risk assessments in the family home)

Troubled Families Agenda - Suffolk Family Focus (SFF)

C/Insp Ian Coxhead

Tamworth Community Safety Partnership Hub

Not protectively marked Co-locationWhat does it deliver? Improved co-ordination and delivery of partnership activities at a tactical / operational levelImproved information sharing and access to information (within the framework of information sharing protocols This ones for you Jan!)Improved community safety across the Borough of Tamworth by identifying and responding to real time crime and disorder issues.Enables more effective and efficient daily briefing and tasking meeting

Not protectively markedWhos Who

Hub - NHW / Street Wardens / ASB Officers / Housing Manager / ADS Worker / ASB Victims Champion / Townsafe Coordinator / DV Coordinator

Regular attendees - RSLs / Mental Health / CCTV / IDVAs / Floating Support / FARS/ Adult & Social Care Co-location

Not protectively marked Co-locationOne Big Happy Family

Not protectively marked Hub MeetingsWhy have them?Sharing real time information to Identify issues of vulnerability across Tamworth in respect of Victims, Offenders and LocationsApply and implement appropriate problem solving response through joined up workingEarly identification and intervention through appropriate referrals

Not protectively markedCase ManagementHow does E-CINS work for us?Allows clear processes for a multi agency approach to case managing victims and offendersProvides a risk assessment framework which gives the ability to identify persons and cases of greatest risk and vulnerabilityHas enabled time and efficiency savings realised through reduction of meetings

Presenters Q&A Session