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BLACKMORES LTD AUSTRALIAN PACKAGING COVENANT (APC) 2010-2015 ACTION PLAN

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Page 1: National Packaging Covenant Blackmores Ltd

Blackmores LtdNational Packaging Covenant2009-2010 Annual Report October 2010

Blackmores LtdNational Packaging Covenant2009-2010 Annual Report October 2010

BLACKMORES LTDAUSTRALIAN PACKAGING COVENANT (APC)

2010-2015 ACTION PLAN

Page 2: National Packaging Covenant Blackmores Ltd

BLACKMORES LTD | APC ACTION PLAN | 2010- 2015

Contents

1. Executive Summary 1

2. Company Summary 2 2.1 CompanyProfile 2 2.2 EnvironmentalSustainability 3 2.3 BlackmoresCampus 4 2.4 BlackmoresApproachtoProductStewardship 6

3. Covenant Contact Officer 7 3.1 OurAPCTeam 7

4. Schedule for Packaging Reviews 9 4.1 TypesofPackagingUsed 9 4.2 TimetableforReview 9

5. Action Plan Table 10 5.1 Introduction 10 5.2 Design 10 5.2.1 Covenant Goals 10 5.2.2 Outcome 10 5.2.3 Key Performance Indicator 11 5.2.4 Current and Planned Actions 11 5.3 Recycling 12 5.3.1 Covenant Goals 12 5.3.2 Outcome 12 5.3.3 Key Performance Indicator 12 5.3.4 Current and Planned Actions 12 5.4 ProductStewardship 13 5.4.1 Covenant Goals 13 5.4.2 Outcome 13 5.4.3 Key Performance Indicator 13 5.4.4 Current and Planned Actions 13

5.5 ActionPlanTables 14

AppendicesBaselineTables

Blackmores LtdNational Packaging Covenant2009-2010 Annual Report October 2010

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Blackmores LtdNational Packaging Covenant2009-2010 Annual Report October 2010

1. exeCutive summary

BlackmoresLtdwasasignatorytotheNationalPackagingCovenant(NPC)andhasbeeninvitedtobecomeasignatorytotheAustralianPackagingCovenant(APC).Blackmoresisabrandowner,amemberofthepackagingsupplychainandasasignatorytotheCovenantisrequiredtosubmitanActionPlanfortheperiod2010-2015andongoingAnnualReports.

ThepurposeoftheActionPlanistoshowhowBlackmoresintendstocontributetotheachievementoftheCovenant’sgoalsandtomeetit’sobligationsundertheCovenant.ThethreemainperformancegoalsoftheCovenantare:

Design-Optimisepackagingtouseresources1. efficientlyandreduceenvironmentalimpactwithoutcompromisingproductqualityandsafety

Recycling-Efficientlycollectandrecycle2. packaging

ProductStewardship-Demonstratecommitment3.ofallsignatories

EarlierintheyearstakeholdersmetwiththeirthirdpartyexternalconsultantandparticipatedinaworkshoptoreviewtherequirementsoftheAPC.Aspartofthisreviewthestakeholdersweretakenthrougha28questionquestionnairebasedonAPCdocumentationandattendanceatAPCWorkshops.TheresultsofthisreviewaredocumentedintheActionPlanandtheactionsarisingfromthisreviewaresummarisedintheActionPlanTable.

BlackmoreshascarriedoutapreliminaryreviewoftheskillsrequiredtomeettherequirementsoftheAustralianPackagingCovenant.Wehaveidentifiedthekeydepartmentsrequiredtohaveinputandwillcreateateamtoworkonthiskeyprojectaspartofourongoingeffortstoaddresspackaging.ThisActionPlanistobefollowedupbyregularmeetingsoftheAPCTeamwherewewillcontinuetoaddresstheissuesraisedthroughoutthePlan.TheTeamwillendeavourtofacilitateatimelyimplementationoftheActionPlanandwillensuredataarestoredinanauditablemannerinacentralizedAPCauditdatabase.

IfyouhaveanyquestionsregardingBlackmores’activitiesundertheAustralianPackagingCovenant, oronBlackmores’broaderenvironmentalperformance,pleasedirectthemtotheCovenantcontact:

Philip DaffyEnvironmentManagerBlackmores20JubileeAveWarriewoodNSW2012Ph:(02)99105223Email:[email protected]

Mr.DaffyreportsthroughtoMsChristineHolgate,ChiefExecutiveOfficer,onallmattersrelatingtotheCovenantandMsHolgatehasendorsedthis ActionPlan.

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2.1. COMPAny PROfiLE

Blackmoresispassionateaboutnaturalhealthandinspirespeopletotakecontrolof,andinvestin,theirhealthandwellbeing.Weareleadersindevelopingandmarketingproductsandservicesthatdeliveramorenaturalapproachtohealth,basedonourexpertiseinvitamins,minerals,herbsandnutrients.

TheCompanyoperatesinAustralia,NewZealandandAsiaandcurrentlyemploysmorethan500peopleintheregion,withaheadofficebasedinWarriewoodonSydney’sNorthernBeaches.BlackmoresbecameapubliclylistedcompanyinMay1985.

BlackmoreshasbeenanindustryleaderinAustraliaformorethan70years.Thecompanyhaditsbeginningsinthe1930s,thankstothevisionandpassionofoneman,MauriceBlackmore(1906–1977),anEnglishimmigrantwhoseideasabouthealthwereaheadoftheirtime.

MauriceBlackmore’sbeliefinthehealth-givingpropertiesofherbsandmineralsledhimtodevelopawholesystemofhealthcarebasedonnaturopathicprinciples.Hisviewsonnaturalhealth,preventivemedicine,andtheenvironmentwerenothingshortofradicalinthe1930s,andhisworkopenedthedoorstonewwaysoftreatingillnessandmaximisinghealth.

MauriceBlackmorewasalsoresponsibleforstartingoneofAustralia’sfirsthealthfoodstoresinBrisbanein1938andheworkedwithcolleaguesandfriendstoestablishthefirstnaturopathiccollegesandassociationsinthecountry.Hisbeliefsarestillvalidtodayandhisteachingsareincorporatedintothetrainingprogramsofmanynaturalhealthpractitioners.

Sincetakingthereinsofthebusinessin1975,Maurice’ssonMarcushascontinuedthefamilytraditionsestablishedbyhisfather.HehasoverseenthedevelopmentofBlackmoresandmadeitaworldleaderinthedietarysupplementsbusiness.

Blackmores’productsaredevelopedusingacombinationofscientificevidenceandhundredsofyearsoftraditionalknowledge.Ourproductsaremadetoexactingrequirements,undertheinternationalPIC/s(PharmaceuticalInspectionConventionandPharmaceuticalInspectionCo-operationScheme)standardsofgoodmanufacturingpractice.Weusehighqualityingredientssourcedfromaroundtheworld.Ourproductformulationsareapprovedbyregulatorybodieswheretheyaresoldandarerequiredtomeetbothourownandvariousgovernments’stringentstandardsofsafety,qualityandefficacy.

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Blackmores LtdNational Packaging Covenant2009-2010 Annual Report October 2010

2. Company summary

Page 5: National Packaging Covenant Blackmores Ltd

BlackmoreshasaddedapotentialnewgrowthplatformtotheCompanywiththeacquisitionofPureAnimalWellbeingPtyLtd(PAW)on2July2010.PAWdevelopsandmarketsnaturaldietarysupplementsandtopicalproductsfordogsandcatsthataresoldinveterinaryclinicsandspecialtystoresinAustralia,NewZealandandKorea.

Blackmores’heritageandvaluesarecoupledwithacommitmenttosuperiorbusinessperformance.OurstrategicdirectionisfocusedondeliveringgrowthandcontinuousimprovementtomaintainandenhanceBlackmores’industryleadershippositionandachieveongoingsuccessforourcompanyandourshareholders.

2.2 EnviROnMEnTAL SuSTAinABiLiTy

Blackmoreshasalongtermcommitmenttosustainabilityandsocialresponsibility.Webelieveasresponsiblecorporatecitizens,wemustaddresstheissuesofenvironmentallysustainablepracticesrelatingtoallaspectsofourbusiness,demonstratingcare,respectandcompassionforourpeople,thebroadercommunityandtheenvironment.

Wehavetakenabroad-basedapproachtoreducingpackingwasteacrossallaspectsofthebusinessthroughourinvolvementwiththeNationalPackagingCovenant.AsasignatorytothenewAustralianPackagingCovenant,Blackmoresiscommittedtoreducingtheenvironmentalimpactofourpackagingthroughdesign,closingtherecyclingloopanddemonstratingacommitmenttogoodproductstewardship.

TheCovenantmarkstenyearsofcontinuousimprovementintheenvironmentalperformanceofBlackmores’packagingandwasteminimisation,andthiswasacknowledgedatthePackagingMagazineEvolutionAwardsin2006,2007,2008and2009,whereBlackmoreswasafinalistforfourconsecutiveyearsinthePharmaceuticalPackagingActionAwardCategory,winningtwice.

AspartofBlackmores’commitmenttofurtherreducecarbonemissionsandminimiseourcarbonfootprint,theconversionofallourfleetvehiclestoLPGordieselwillbecompletedin2011.

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Blackmores LtdNational Packaging Covenant2009-2010 Annual Report October 2010

Blackmores Limited 4

Blackmores became a signatory to National Packaging Covenant Mark I in 2001 and reaffirmed its commitment

by signing National Packaging Covenant Mark II in September 2005. At that time, Blackmores submitted a three-year Action Plan. The 2008-2010 Action Plan was an extension of the earlier Action Plan and the 2009-2010 Annual Report details the targets that it has set to be achieved and the actions that have been undertaken.

So far the trend towards continual improvement in Year 1 to Year 5 in NPC II shows that Blackmores is progressing solidly and effectively and this is expected to be maintained. Blackmores became a signatory of the new Australian Packaging Covenant (APC) in August 2010.

Blackmores is aware of the importance of packaging design, selection of packaging materials and choice of minimal but effective secondary and tertiary packaging materials that facilitate production, distribution and retailing and its products. Post-consumer recovery and recyclability are integral to this life cycle approach.

The majority of Blackmores products are packaged in glass with a polypropylene tamper-evident lid. Where products are placed in cartons, the recyclability of the carton is clearly indicated. Few products are packaged in blisters for on-shelf differentiation or in HDPE jars for bulk packs to minimise weight and breakages.

Recognising that a product’s life cycle necessitates a shared responsibility, Blackmores maintains an ongoing dialogue with downstream and upstream suppliers and customers on its approach to sustainable packaging, including disposal, recyclability and minimisation of packaging waste.

If you have any questions regarding Blackmores’ activities under the National Packaging Covenant, or on Blackmores’ broader environmental performance, please direct them to the Covenant contact:

Philip Daffy Sustainability Manager

Blackmores 20 Jubilee Ave Warriewood NSW 2012

Ph: (02) 9910 5223 Email: [email protected]

Mr. Daffy reports through to Ms Christine Holgate, Chief Executive Officer, on all matters relating to the Covenant and Ms Holgate has endorsed this Annual Report.

EXECUTIVE SUMMARY

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Blackmores Limited 7

The Blackmores Campus is a world-class facility that includes innovative features to minimise our environmental impact, drives operational efficiencies and importantly, provides resources and amenities to create a motivating, healthy happy place in which to work.

Officially opened in May 2009 and located at Warriewood on Sydney’s Northern Beaches, the Blackmores Campus offers a new generation workplace that demonstrates the company’s leadership in its balanced approach to health, work, life and the environment.

Every aspect of the campus reflects our values, our leadership and our commitment to quality. We are very proud of the sustainable building design, with a carbon footprint just one eighth of a comparable development.

Covering more than 13,000 square metres and housing more than 220 staff each day, the building has been developed to incorporate a healthy and productive working environment with a range of wonderful features including:

Environmentally-friendly, low-volatile and low-• emission furnishings including carpets, paints, and furniture.

Building design that maximises natural lighting • combined with low energy smart lighting systems to reduce artificial lighting needs.

100% fresh air through the use of an operable • façade and access floors, resulting in an environment that is air-conditioning free for about two thirds of the year.

Access to fresh air has been maximised with • temperature-sensitive windows that open and close as the building warms and cools throughout the day.

Integration of natural flora into the office setting, • offering a tranquil workplace environment.

The campus also allows for improved production and distribution efficiency, through a significantly streamlined processing and quality assurance system, enhanced logistics and supply chain management. The integrated approach allows our Operations team

BLACkMORES CAMPUS

Blackmores Limited 7

The Blackmores Campus is a world-class facility that includes innovative features to minimise our environmental impact, drives operational efficiencies and importantly, provides resources and amenities to create a motivating, healthy happy place in which to work.

Officially opened in May 2009 and located at Warriewood on Sydney’s Northern Beaches, the Blackmores Campus offers a new generation workplace that demonstrates the company’s leadership in its balanced approach to health, work, life and the environment.

Every aspect of the campus reflects our values, our leadership and our commitment to quality. We are very proud of the sustainable building design, with a carbon footprint just one eighth of a comparable development.

Covering more than 13,000 square metres and housing more than 220 staff each day, the building has been developed to incorporate a healthy and productive working environment with a range of wonderful features including:

Environmentally-friendly, low-volatile and low-• emission furnishings including carpets, paints, and furniture.

Building design that maximises natural lighting • combined with low energy smart lighting systems to reduce artificial lighting needs.

100% fresh air through the use of an operable • façade and access floors, resulting in an environment that is air-conditioning free for about two thirds of the year.

Access to fresh air has been maximised with • temperature-sensitive windows that open and close as the building warms and cools throughout the day.

Integration of natural flora into the office setting, • offering a tranquil workplace environment.

The campus also allows for improved production and distribution efficiency, through a significantly streamlined processing and quality assurance system, enhanced logistics and supply chain management. The integrated approach allows our Operations team

BLACkMORES CAMPUS

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Blackmores LtdNational Packaging Covenant2009-2010 Annual Report October 2010

2.3 BLACKMORES CAMPuS

TheBlackmoresCampusisaworld-classfacilitythatincludesinnovativefeaturestominimiseourenvironmentalimpact,drivesoperationalefficienciesandimportantly,providesresourcesandamenitiestocreateamotivating,healthyhappyplaceinwhichtowork.

OfficiallyopenedinMay2009andlocatedatWarriewoodonSydney’sNorthernBeaches,theBlackmoresCampusoffersanewgenerationworkplacethatdemonstratesthecompany’sleadershipinitsbalancedapproachtohealth,work,lifeandtheenvironment.

Everyaspectofthecampusreflectsourvalues,ourleadershipandourcommitmenttoquality.Weareveryproudofthesustainablebuildingdesign,withacarbonfootprintjustoneeighthofacomparabledevelopment.

Coveringmorethan25,000squaremetresandhousingmorethan220staffeachday,thebuildinghasbeendevelopedtoincorporateahealthyandproductiveworkingenvironmentwitharangeofwonderfulfeaturesincluding:

Environmentally-friendly,low-volatileandlow-emissionfurnishingsincludingcarpets,paints,and•

furniture.

Buildingdesignthatmaximisesnaturallightingcombinedwithlowenergysmartlightingsystemsto•

reduceartificiallightingneeds.

100%freshairthroughtheuseofanoperablefaçadeandaccessfloors,resultinginanenvironment•

thatisair-conditioningfreeforabouttwothirdsoftheyear.

Accesstofreshairhasbeenmaximisedwithtemperature-sensitivewindowsthatopenandcloseas•

thebuildingwarmsandcoolsthroughouttheday.

Integrationofnaturalfloraintotheofficesetting,offeringatranquilworkplaceenvironment.•

Thecampusalsoallowsforimprovedproductionanddistributionefficiency,throughasignificantlystreamlinedprocessingandqualityassurancesystem,enhancedlogisticsandsupplychainmanagement.TheintegratedapproachallowsourOperationsteamtohandle,store,pickanddespatchgoodsfasterandmoreaccuratelythaneverbefore.

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Blackmores Limited 8

BLACkMORES CAMPUS

to handle, store, pick and despatch goods faster and more accurately than ever before.

2,000 orders are shipped to our retail customers each week which totals more than 750,000 cartons every year. The new smart flow-through design optimises materials handling at all stages from production through to storage and despatch.

The flexible storage system design including selective, double-deep and narrow aisle racking with capacity for 5,000 pallets has provided enhanced customer service with faster order turnaround and fulfillment accuracy.

The design of the new building also embodies our commitment to environmental sustainability of which the key elements include:

One of Australia’s first Cogent gas-fired generation • plants which provides the building energy needs – electrical, heating and cooling, resulting in reduction of carbon dioxide emissions.

Water from the pond located at the main entrance • to the building is oxygenised and assists in the water-recycling system that captures, stores and treats rainwater and is designed to achieve water self-sufficiency nine months of the year.

Water sensitive urban design practices for the • control and treatment of storm water before it reaches creeks and water bodies.

Thermally insulated facades and roof, light coloured • roofing, natural shading devices (a living façade) to minimise heat loads on the building and subsequent high energy cooling requirements.

Solar chimneys to facilitate natural ventilation. •

Medicinal herbs in the Maurice Blackmore Memorial Garden are used for educational purposes, while culinary herbs are grown to include in healthy meals in the staff café. Some of the herbs featured include echinacea, lavender, rosemary, lemon balm and aloe vera.

Blackmores Limited 8

BLACkMORES CAMPUS

to handle, store, pick and despatch goods faster and more accurately than ever before.

2,000 orders are shipped to our retail customers each week which totals more than 750,000 cartons every year. The new smart flow-through design optimises materials handling at all stages from production through to storage and despatch.

The flexible storage system design including selective, double-deep and narrow aisle racking with capacity for 5,000 pallets has provided enhanced customer service with faster order turnaround and fulfillment accuracy.

The design of the new building also embodies our commitment to environmental sustainability of which the key elements include:

One of Australia’s first Cogent gas-fired generation • plants which provides the building energy needs – electrical, heating and cooling, resulting in reduction of carbon dioxide emissions.

Water from the pond located at the main entrance • to the building is oxygenised and assists in the water-recycling system that captures, stores and treats rainwater and is designed to achieve water self-sufficiency nine months of the year.

Water sensitive urban design practices for the • control and treatment of storm water before it reaches creeks and water bodies.

Thermally insulated facades and roof, light coloured • roofing, natural shading devices (a living façade) to minimise heat loads on the building and subsequent high energy cooling requirements.

Solar chimneys to facilitate natural ventilation. •

Medicinal herbs in the Maurice Blackmore Memorial Garden are used for educational purposes, while culinary herbs are grown to include in healthy meals in the staff café. Some of the herbs featured include echinacea, lavender, rosemary, lemon balm and aloe vera.

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Blackmores LtdNational Packaging Covenant2009-2010 Annual Report October 2010

1,700ordersareshippedtoourretailcustomerseachweekwhichtotalsmorethan700,000cartonseveryyear.Thenewsmartflow-throughdesignoptimisesmaterialshandlingatallstagesfromproductionthrough tostorageanddespatch.

Theflexiblestoragesystemdesignincludingselective,double-deepandnarrowaislerackingwithcapacityfor5,000palletshasprovidedenhancedcustomerservicewithfasterorderturnaroundandfulfillmentaccuracy. Thedesignofthenewbuildingalsoembodiesourcommitmenttoenvironmentalsustainabilitythekeyfeaturesofwhichinclude:

OneofAustralia’sfirstcogentgas-firedgenerationplantswhichprovidesthebuildingenergyneeds–•

electrical,heatingandcooling,resultinginreductionofcarbondioxideemissions.

Waterfromthepondlocatedatthemainentrancetothebuildingisoxygenisedandassistsinthe•

water-recyclingsystemthatcapturesstoresandtreatsrainwaterandisdesignedtoachievewater

self-sufficiencyninemonthsoftheyear.

Water-sensitiveurbandesignpracticesforthecontrolandtreatmentofstormwaterbeforeitreaches•

creeksandwaterbodies.

Thermallyinsulatedfacadesandroof,lightcolouredroofing,naturalshadingdevices(alivingfaçade)•

tominimiseheatloadsonthebuildingandsubsequenthighenergycoolingrequirements.

Solarchimneystofacilitatenaturalventilation.•

MedicinalherbsintheMauriceBlackmoreMemorialGardenareusedforeducationalpurposes,whileculinaryherbsaregrowntoincludeinhealthymealsinthestaffcafé.Someoftheherbsfeaturedincludeechinacea,lavender,rosemary,lemonbalmandaloevera.

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Blackmores Limited 9

BLACkMORES APPROACH TO PRODUCT STEWARDSHIP

Blackmores is aware of the importance of packaging design, selection of packaging materials and choice

of minimal but effective secondary and tertiary packaging materials that facilitate production, distribution and retailing and its products. Post-consumer recovery and recyclability are integral to this life cycle approach.

The majority of Blackmores products are packaged in glass with a polypropylene tamper-evident lid. Where products are placed in cartons, the recyclability of the carton is clearly indicated. Few products are packaged in blisters for on-shelf differentiation or in HDPE jars for bulk packs to minimise weight and breakages.

Recognising that a product’s life cycle necessitates a shared responsibility, Blackmores maintains an ongoing dialogue with downstream and upstream suppliers and customers on its approach to sustainable packaging, including disposal, recyclability and minimisation of packaging waste.

2.4 BLACKMORES APPROACh TO PRODuCT STEwARDShiP

Blackmoresisawareoftheimportanceofpackagingdesign,selectionofpackagingmaterialsandchoiceofminimalbuteffectivesecondaryandtertiarypackagingmaterialsthatfacilitateproduction,distributionandretailinganditsproducts.Post-consumptionrecoveryandrecyclabilityareintegraltothislifecycleapproach.

ThemajorityofBlackmores’productsarepackagedinglasswithapolypropylenetamper-evidentlid.Whereproductsareplacedincartons,therecyclabilityofthecartonisclearlyindicated.Fewproductsarepackagedinblistersforon-shelfdifferentiationorinHDPEjarsforbulkpackstominimiseweightandbreakages.

Blackmoreshasusedglassasitspreferredcontainersincetheearly60sbasedonitssuperiorcontentsprotection,recyclabilityandpremiumpresentationonshelf.

Recognisingthataproduct’slifecyclenecessitatesasharedresponsibility,Blackmoresmaintainsanongoingdialoguewithdownstreamandupstreamsuppliersandcustomersonitsapproachtosustainablepackaging,includingdisposal,recyclabilityandminimisationofpackagingwaste.

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Blackmores LtdNational Packaging Covenant2009-2010 Annual Report October 2010

3. Covenant ContaCt offiCer

MrPhilipDaffy,EnvironmentManager,isresponsibleforBlackmores’commitmenttotheAustralianPackagingCovenant.Mr.DaffyreportsthroughtoMsChristineHolgate,ChiefExecutiveOfficer,onallmattersrelatingtotheCovenantandMsHolgatehasendorsedthisActionPlan.

MrDaffy’scontactdetailsareasfollows:

PhilipDaffyEnvironmentManagerBlackmores20JubileeAveWarriewoodNSW2012Ph:(02)99105223Email:[email protected]

3.1 OuR APC TEAM

BlackmoreshascarriedoutapreliminaryreviewoftheskillsrequiredtomeettherequirementsoftheAustralianPackagingCovenant.Wehaveidentifiedthekeydepartmentsrequiredtohaveinputandwillcreateateammadeupofthefollowingindividualstoworkonthiskeyprojectaspartofourongoingeffortstoaddresspackaging:

name: Responsibility:

RichardHenfreyTeamSponsor

DirectorStrategicSourcing(DSS)

JackieSmiles SeniorProcurementExecutive(SPE)

BrendaDavy CategoryMarketingManager(CMM)

KarenVarker PAWRepresentative(PR)

TasManoleskos MerchandisingManager(MM)

MarkWilson WarehouseandDistributionManager(W&DM)

DarrenDziedziczak QualitySystemsManager(QSA)

PhilipDaffy EnvironmentManager(EM)

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TheAPCTeamisresponsiblefordevelopinganinternalprojectplantoco-ordinatealltasksrequiredtoimplementtheActionPlan.ThislistisnotexhaustiveandindividualsmaynotbeinvolvedinalltwelvestrategiesrelatingtotheSustainablePackagingGuidelines.

ThisActionPlanistobefollowedupbyregularmeetingsoftheAPCTeamwherewewillcontinuetoaddresstheissuesraisedthroughoutthisplan.TheTeamwillendeavourtofacilitateatimelyimplementationoftheActionPlanandwillensuredataisstoredinanauditablemannerinacentralizedAPCauditdatabase.

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4. sChedule for paCkaging reviews

4.1 TyPES Of PACKAging uSED

ThemajorityoftheBlackmores’productsarepackagedinglassbottlessomeofwhicharecartoned,andlessthan10%oftherangeisinalternativepackagingsuchasblistersincartons,HDPEbottles,PPcylindersincartonsandsachetsincartons.

ThePAWrangeincludesSKU’spackagedinHDPEjars,HDPEbottlesandLDPEtubes.

4.2 TiMETABLE fOR REviEw

% of Product Lines Reviewed

Review Period: Existing new

Year1 20% 50%

Year2 40% 100%

Year3 60% 100%

Year4 80% 100%

Year5 100% 100%

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5. aCtion plan

5.1 inTRODuCTiOn

ThepurposeoftheActionPlanistoshowhowBlackmoresintendstocontributetotheachievementoftheCovenant’sgoalsandtomeetBlackmores’obligationsundertheCovenant.ThethreemainperformancegoalsoftheCovenantare:

Design-Optimisepackagingtouseresourcesefficientlyandreduceenvironmentalimpactwithout 1. compromisingproductqualityandsafetyRecycling-Efficientlycollectandrecyclepackaging2. ProductStewardship-Demonstratecommitmentofallsignatories3.

EarlierintheyearBlackmoresstakeholdersmetwithitsthirdpartyexternalconsultantandparticipatedinaworkshoptoreviewthefollowingoverarchingrequirementsoftheAPC:

DetermineActionPlanrequirementsforBlackmores•

AssistinestablishinganAPCTeam•

Provideoverview/trainingfortheAPCTeam•

DevelopaprojectplanfordevelopmentoftheActionPlan•

Developauditabledocumentandfilingsystemformanagingtherequirements•

Aspartofthisreviewthestakeholdersweretakenthrougha28questionquestionnairebasedonAPCdocumentationandattendanceatAPCWorkshops.TheresultsofthisreviewaredocumentedinthefollowingsectionsandtheactionsarisingfromthisreviewaresummarisedintheActionPlanTable.

5.2 DESign

5.2.1 Covenant Goals

Reviewexistingproceduresfornewpackagingdesignormanufactureandintegratewithrequirements•

ofSustainablePackagingGuidelines;

Determinetimetablefor“packagingreview”ofexistingpackagingtomeetrequirementsofSustainable•

PackagingGuidelines;and

IdentifyanddeterminetargetsandactionsforPlan.•

5.2.2 outCome

Theoutcomeshouldbepackagingdesignedto:

Avoidorminimisetheuseofmaterialsandotherresources;•

Optimiserecyclabilityandrecycledcontent;and•

Reducelitterimpacts.•

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Blackmores LtdNational Packaging Covenant2009-2010 Annual Report October 2010

5.2.3 Key PerformanCe IndICator

TheKeyPerformanceIndicatorforDesignwillbeevidencethatBlackmoresisimplementingtheSustainablePackagingGuidelines(SPG)fordesignormanufactureofpackaging.

5.2.4 Current and Planned aCtIons

5.2.4.1 BlackmoresdoesnothaveadocumentedpolicyandprocedureforevaluatingandprocuringpackagingusingtheSPGandthiswillbeaddressedintheActionPlan.

5.2.4.2 Themostlogicalcategorisationofexistingpackagingisbytypesofpackagingaslistedinsection4.1.

5.2.4.3 BlackmoreshasaformalisedprocessfordevelopingnewpackagingwhichneedstoberevisedtotakeintoconsiderationtherequirementsoftheSPG.

5.2.4.4 ThereareanumberofimprovementopportunitiesandsuccessfuloutcomesshownintheNPC2009-2010AnnualReportandalloftheseinitiativesremainactiveintermsofmaintainingorimprovingonthecurrentlevel,inlinewithincreasingbusinesssalesandactivities.However,inthepharmaceuticalindustry,theneedtomaintainproductefficacyoverridesrecycling/wastereductionefforts,asrequiredbytheGoodManufacturingPracticecodeoftheAustralianTherapeuticGoodsAdministration(TGA).Theuseofrecycledmaterialstreamsinthemanufactureofprimarypackaging(directproductcontact)islimited.Inadditiontothis,thepotentialforsourcereductionthroughdowngaugingislimitedasthiscanreducebarrierpropertiesandconsequentlyreduceproductstability.

5.2.4.5 BlackmoreswillestablishacentralizeddatabaseforallissuesrelatingtotheAPCincluding:

Alldecisionsandtheunderlyingevidenceforthosedecisions;•

Packagingreviewreports;and•

AnauditabletrailfordecisionsmadeinrelationtotheSPG.•

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5.3 RECyCLing

5.3.1 Covenant Goals

Reviewanddocumentexistingrecoverysystems;•

ReviewanddocumentexistingBuyRecycledPolicies;and•

IdentifyanddetermineactionsandtargetsforPlan.•

5.3.2 outCome

Theoutcomeshouldbe:

ImprovedrecoveryofrecycledmaterialsfromthepremisesofBlackmores;and•

Increasedsecondarymarketsforrecoveredpackagingmaterials.•

5.3.3 Key PerformanCe IndICator

TheKeyPerformanceIndicatorforRecyclingwillbeevidencethatBlackmoresisimplementingtheon-siterecoveryofpackagingthroughdocumentationprovidedfromcontractedwastemanagers,andanincreaseinthelevelofrecycledcontentinpurchasesmadebyBlackmores.

5.3.4 Current and Planned aCtIons

5.3.4.1 Blackmores’packagingwastereductiongoalsaretoreducewasteandtobeenvironmentallyresponsible.Inordertomeasurethisitwillbenecessarytomaintainbaselinedata(referAppendices).

5.3.4.2 TherearenoformalisedemployeeeducationprogramsaboutrecyclingandwastereductionandthiswillbeaddressedbytheAPCTeam.

5.3.4.3In-houserecyclingofsecondarypackaging(packagingforreceivedgoods,e.g.bulktablets,capsules,bottles,labels,etc.)issegregatedandeithersoldforreuseorpickedupforrecycling.Plasticfilmissegregatedandbaledforsaleandreuse.Wasteproductpackaging,e.g.glassbottles,isrecycled.

5.3.4.4 Recyclingiscurrentlyseenasasaving.

5.3.4.5 BlackmoresdoesnothaveaBuyRecycledPolicyandthisneedstobeaddressedbytheAPCTeam.

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5.4 PRODuCT STEwARDShiP

5.4.1 Covenant Goals

ReviewanddocumentexistingProductStewardshipprocedures;•

ReviewexistingSupplyContractsfortakeback;•

ReviewexistingWasteManagementcontracts;and•

IdentifyanddetermineactionsandtargetsforPlan.•

5.4.2 outCome

Theoutcomeshouldbe:

Toimprovethedesignandrecyclingofpackaging;and•

Reducetheoverallleveloflittercreatedbypackaging.•

5.4.3 Key PerformanCe IndICators

Thekeyperformanceindicatorsforproductstewardshipare;

Haveformalisedproceduresinplacetoworkwithotherstoimprovedesignandrecyclingof•packaging;Toengageinotherinitiativesthatshowproductstewardshipsuchaseducation,sponsorshipof•initiativesetc;andToreducetheoccurrenceoflitterintheiroperationsandencourageclientstoproperlydisposeofthe•

packagingonproductstoremovethemfromthelitterstream.

5.4.4 Current and Planned aCtIons

5.4.4.1 BlackmoresdoesnothavesupplycontractsthatrequiretakebackandrecyclingofpackagingandthiswillbeaddressedintheActionPlan.

5.4.4.2 Blackmoresdoesnothavewastemanagementcontractsthatrequirecollectionandrecyclingofpackaging.

5.4.4.3 Blackmores’procurementprocessdoesnotrequiresupplierstoparticipateinreducingpackagingthroughregularmeetingsorproductreviews.

5.4.4.4 Blackmoresdoesnotparticipateinindustryormultistakeholderworkinggroupstoaddresssharedissues.

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5.5 ACTiOn PLAn TABLES

Covenant Performance goals

Actions Responsibility Baseline Data Targets Timeline

1.Design-optimisepackagingtoachieveresourceefficiencyandreductioninquantityrequired.Thedesigneffortsshouldreduceenvironmentalimpactwithoutcompromisingproductqualityandsafety.

EM

CMM

DSS

SPE/PR

KPI1.ProportionofsignatoriesinthesupplychainimplementingtheSustainablePackagingGuidelinesfordesignorprocurementofpackaging.

ReviseEnvironmentPolicytoincorporateprinciplesandstrategiesofSPG.

CurrentpolicyadoptsobjectivesoftheEnvironmentalCodeofPracticeforPackaging,togetherwithpackagingandmaterialdesign,procurementanddistributionpackagingguidelines.

Newpolicythatgivesstepbystepguidancefornewandexistingpackagingtoensurethatthemostsustainableoptionisconsidered.

September2011

ReviseSOPfornewproductdevelopmenttoincludesignoffforcompliancewithrevisedEnvironmentPolicy.

ExistingdocumentProductDevelopmentandInnovationsNewProductDevelopmentWorkflow/Processhassign-offbyOperations/ProcurementforEnvironmentPolicycomplianceattheconceptdevelopmentstage.

ProcessthatensuresSPGstrategiesareaddressedandmostsustainableoptionisconsideredfornewpackaging.

October2011

EstablishSustainablePackagingTeammembershipandtermsofreferenceincludingmeetingfrequencyandprocessfordocumentationmaintenance.

TeamreplacespreviousteamthatadministeredNPCactionplan;teamiscross-functional;considerationwillneedtobegiventoinclusionofexternalpackagingexpertise.Proposedcompositioninsection3.1.

Cross-functionalteamwithappropriateexpertisetochampionandadministersustainablepackaginginitiatives.

June12011

IntegratePureAnimalWellbeing(PAW)productpackagingprocurementintoBlackmoressourcingstructure.

PAWproductpackaginghasbeensourcedandprocuredoutsideofBlackmore’soperationsteam.

ConsistencyandcompliancewithSPGacrossallBlackmores’brands.

July2012

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Covenant Performance goals

Actions Responsibility Baseline Data Targets Timeline

ReviewexistingproductsagainstSPG.

CMM Preliminaryreviewindicates15groupingsbypackagingtypeforBlackmoresbrand

PAWrangeincludesfourgroupingsbypackagingtype

Firstgroupingtobereviewedwithinthreemonths

Completereviewoffirstthreegroupingsinyear1

Reviewcompletedwithinfiveyears

July2011

May 2012

May2016

Developtemplatetodocumentreviewforeachgrouping(referAPCHandbook63questionnaire).

CMM Strategyforpackagingmaterialreductionbasedonreviewofcurrentpractices.

FinaliseGroupingsbypackagingtypeforBlackmoresandPAWbrands.

Preparetimetableforreviewofallproducts.

CMM June2011

July2011

Createtimetableofmeetingswithexistingsupplierstoassessanddocumenttheirenvironmentalpracticesandcapabilities.

SPE Knowledgeofsuppliers’credentialslieswithdifferentpeopleandexternaldocuments;needmoreformalsupplierreview.

AlignmentofsupplierswithBlackmores’sustainabilitygoals;creationofnewapproved/preferredsupplierlist.

May 2012

Developcentraliseddatabaseofallmeetings,reviewsanddecisionsrelevanttotheAPC

EM Actionplans,annualreportsandminutesofmeetingsrelatingtoNPCwerestoredonBlackmoresshareddrive.SamemodelwillapplytoAPC.

AccessibleshareddatabaseforallissuesrelatingtotheAPCthatprovidesclearaudittrailforalldecisionsmadere:SPG

July2011

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Covenant Performance goals

Actions Responsibility Baseline Data Targets Timeline

2.Recycling–efficientlycollectandrecyclepackaging

KPI2.Notrequiredbyindividualsignatories.

W&DM

W&DM

MM

W&DM

KPI3.Proportionofsignatorieswithon-siterecoverysystemsforrecyclingusedpackaging.

Reviewon-siterecoverysystemsforusedpackaging.

ReviewwastemanagementpracticesofBlackmoresinterstatefacilities.

EnsuretrademarketingandpointofsalematerialsarecoveredwithintheProcurementPolicy.

Reviewprocessesforeducationandtrainingwithregardtoin-houserecyclingandwastereduction.

CurrentWasteManagementSOPW-408referencesNPCandgivesspecificguidancetodisposalofdiscardedproductionmaterial,aswellaskitchenwaste.Verylittlematerialgoestolandfill,themajoritybeingreusedorrecycled.

Interstateofficesimplementtheirownrecyclingpracticesforofficeandkitchenwaste.

Trademarketingandpointofsalematerialsarepurchasedoutsideofthecentralisedprocurementfunction.

CurrentWasteManagementSOPW-408referencesNPCstepstakentoseparateandsegregatematerials,isfollowedbyallOperationsstaffwithinBlackmoresandisincorporatedintoinductiontrainingchecklist.Therearenoprocessesinplace.TheStaffHandbookreferencessupportforNPCandreferencesrecyclinginitiativesbutdoesnotgivespecificguidanceonrecyclingintheofficearea.NewprocessshouldalsoberelevanttoBlackmore’sinterstateoffices.

Oncebaselinequantitiesareestablishedaprogrammeforcontinuouspercentageimprovementinminimisingandrecyclingdiscardedpackagingwillbeimplemented.

ImprovedrecyclingusinguniformwastemanagementpracticesacrossallofBlackmoresAustralianfacilities.

Improvementinpurchasingmaterialwithrecycledcontent.

Motivated,informedpersonnel,reductioninwaste,efficientrecycling

September2011

December2012

July2012

July2012

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Covenant Performance goals

Actions Responsibility Baseline Data Targets Timeline

KPI4.Proportionofsignatorieswithapolicytobuyproductsmadefromrecycledpackaging.

ContinuecollectionofWarriewoodwastestreamdata

W&DM Dataonwasteandrecyclinghavebeencollectedforlast6yearsforsubmissiontoNPC,providingbaselineagainstwhichimprovementcanbemeasured.

Improvementinrecyclingandreductioninuseofsecondarypackaging

September2011

Implementabuyrecycledpolicy;reviewEnvironmentPolicyandProcurementPolicytoensurealignmentandclarityofprocessandresponsibility.

DSS CurrentEnvironmentPolicygivesguidanceonrecycledcontentandrecyclabilityofmaterialsusedinexistingpackaging,butisnotprescriptive.

ProcurementPolicyhasnotbeencompleted;currentprocurementpolicyisRequestforQuoteRFQv110110whichaskssupplierstoprovidetheirpositiononenergyandclimateandmaterialefficiency.

Improvementinpurchasingmaterialwithrecycledcontent.

September2011

Reviewprocurement,tenderandsupplydocumentstoensurepreferenceisgiventoproductswithrecycledcontentandenvironmentallysustainablefeatures.

DSS ThereareguidelineswithintheEnvironmentPolicy;otherpoliciesyettobewritten.

Proactivesourcingofpackagingmaterialswithrecycledcontent.

CommencingApril2012

KPI5.Notrequiredbyindividualsignatories.

Commitmenttopercentageimprovementinpackagingpurchasedwithrecycledcontent

SPE Recycledcontentofexistingpackagingwillbedeterminedfrompackagingreview.Oncebaselinefigureshavebeenestablishedafigurecanbesetforpercentageimprovementforexistingpurchasedmaterials.

Improvementinpurchasingmaterialwithrecycledcontent

May2016

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Covenant Performance goals

Actions Responsibility Baseline Data Targets Timeline

3.ProductStewardship–demonstratecommitmentofallsignatories

CMM

MM

W&DM

W&DM

SPE

KPI6.Proportionofsignatoriesthathaveformalprocessesforworkingwithotherstoimprovepackagingdesignandrecycling.

Assessopportunitiesforminimisingpackagingofexistingproducts.

Reviewdevicesonallpackagingincludingconsumereducationmessagesandmessagesonsecondaryandtertiarypackagingaboutappropriatedisposal.

Auditdownstreamdistributionmovementoffinishedgoodstodeterminefateofsecondaryandtertiarypackaging.

Theformalreviewofexistingproductpackagingshouldhighlightpotentialforremovingunnecessarypackaging.

UseofMobiusloopisnotuniformacrossallcartons;consumerresearchneededtoascertainmostappropriaterecyclingsymbol.

UndertheNPCstakeholderswereinformedofBlackmores’philosophyandpolicieswithregardtominimisationofpackagingwaste,howeverBlackmoresdoesnothaveclearvisibilityoverfateofwastesecondaryandtertiarypackagingmaterials.

Reductioninnumberofpackagingcomponents;reductioninweightofpackaging.

Clearcalltoactionondisposalofallpackaging,reductioninmaterialgoingtolandfillorlitter.

Supplycontractsthatspecifyresponsibilityforrecycling/re-useofpackagingmaterials.

Sametimelineasphasedgroupingsassessment

May 2012

November2012

Auditcontractualrelationshipwithwastemanagementpartners.

Preparetimetableofmeetingswithpackagingsupplierpartners.

CurrentWasteManagementSOPW-408describespathwaysforseparationandsegregationofmaterialsforrecyclingandre-use,andnamestheserviceproviders.

Currentpracticemoregearedtonewproductsandinitiativesassociatedwithproductdevelopmenttimetable.

Wastemanagementcontractswithsuppliersofrecyclingand re-useservices.

Structuredinvestigationofpackaginginnovationsandopportunitieswithaimofreductioninpackaging.

September2011

September2011(fortimetable)

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Covenant Performance goals

Actions Responsibility Baseline Data Targets Timeline

KPI7.Proportionofsignatoriesdemonstratingotherproductstewardshipoutcomesforpackaging.

Investigateformationof,oralignmentwith,relevantstakeholdergroupthatfunctionsasavehiclefordiscussingsharedissues.

SecureendorsementbyCEOtocommittoreviewallpackagingofBlackmoresbrandedproductsagainstSPG.

Developquestionnairetemplateforpackagingreview.

DSS/Team

DSS

CMM

Optionsincludealignmentwithcompetitors,industry(e.g.CHC),retailindustry,materialsrecyclingfacilities,suppliers.

BlackmoresisasignatorytotheAPC

ThirdpartyconsultantandSPGprovidegoodguidance.

Forumforsharingandlearningwithobjectiveofminimisingpackagingwaste.

Commitmenttoreviewpackaging,minimisationofpackagingandwasteandlitter.

Consistentcriteriaforassessingpackaging.

July2012

June2011

May 2011

KPI8.Reductioninthenumberofpackagingitemsinlitter.

Assessopportunitiestosupportacommunity-basedlitterreductionprogramme.

EM WehavepreviouslysupportedCleanUpAustralia,LandcareandPlanetArkwithenvironmentalinitiatives.WeshouldasaminimumalignwithCleanUpAustraliaasanationalinitiative,andalsoconsideralocal(e.g.PittwaterCouncilwetlands)projectasoneoption.

Partnershipinalitterreductionprogramme.

May 2012

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appendiCies

BASELinE TABLES

Blackmores 2010-2015 Action Plan

16 March 2011

APPENDIC E S

BASELINE TABLES

Table 1: Five Year History of Waste Audits by Material Type

Material Type 2005-2006 2006-2007 2007-2008 2008-2009 2009-2010

Cartons 134,500 each 155,200 each 166,400 each 249,300 each 138,700 each

Plastic

(stretch andshrink wrap)

7.5 tonnes 36 tonnes 16 tonnes 16 tonnes 43 tonnes

Paper 1,175m_ 1,398m_ 1,485m_ 1,652m3 3,540m3

General waste 1,176m_ 1,409m_ 1,506m_ 1,687m3 382.5m3

Glass 10,440 litres 28,800 litres 22,900 litres 20,800 litres 28,800 litres

Caps 6,000 each 6,250 each 6,450 each 7,295 each 9,600 each

Rejectmaterials

18 pallets 16 pallets 16 pallets 18 pallets27 pallets

Waste water

(grease trap)

2 x annual callouts

4 x annual callouts

4 x annual callouts

5 x annual callouts

2 x annual call

outs

Table 2: Five Year History of Tonnes of Packaging to Tonnes of Packaged Product.

Material05-06 06-07 07-08 08-09

09-10

Paper & Cardboard

Paper0.004 0.005 0.005 0.005

0.005

Cardboard

(Shipper Board) 0.046 0.044 0.046 0.045

0.045

Cardboard

(Cartons) 0.004 0.003 0.003 0.004

0.004

Glass 0.454 0.475 0.460 0.4230.414

Plastics

HDPE 0.008 0.015 0.021 0.0240.025

PVC 0.005 0.006 0.006 0.0070.008

LDPE 0.023 0.022 0.024 0.0230.014

Bulk Shrink Wrap 0.040 0.005 0.005 0.0050.005

PP0.009

Other

Silica Gel 0.001 0.001 0.001 0.0010.001

TOTAL 0.557 0.547 0.573 0.5430.530