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NATIONAL STATE ATTORNEYS GENERAL PROGRAM: CONSUMER PROTECTION REPORT JUNE 2015

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Page 1: NATIONAL STATE ATTORNEYS GENERAL PROGRAM ... - State Center€¦ · legal research, education, and policy center that examines the implications of the jurisprudence of state attorneys

NATIONAL STATE ATTORNEYS GENERAL PROGRAM: CONSUMER PROTECTION REPORT

JUNE 2015

Page 2: NATIONAL STATE ATTORNEYS GENERAL PROGRAM ... - State Center€¦ · legal research, education, and policy center that examines the implications of the jurisprudence of state attorneys

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CONSUMER PROTECTION REPORT: June 1-30, 2015

This newsletter is a monthly circulation that describes consumer protection activity announced by state attorneys general. This information was gathered solely from attorney general press releases. It makes no effort to prioritize or

analyze the impact of any of these cases and initiatives.

The following press releases are organized by state and multistate activity. In addition, certain Medicaid fraud cases that touch on consumer protection and advocacy initiatives have been included.

If an office would like their activity to be included in subsequent newsletters, please notify [email protected].

To sign up for the monthly consumer protection report, please click on the

link below and enter your contact information. Newsletter sign up: http://stateag.us4.list-

manage.com/subscribe?u=9c3bb47bb6aba00473adb0c58&id=fdba3bae7b

The National State Attorneys General Program at Columbia Law School is a legal research, education, and policy center that examines the implications of the jurisprudence of state attorneys general. Working closely with attorneys general, academics, and other members of the legal community, the program is active in the development and dissemination of legal information used by state prosecutors in carrying out their civil and criminal responsibilities. For more information about the National State Attorneys General Program

and resources, please visit our website www.stateag.org.

Page 3: NATIONAL STATE ATTORNEYS GENERAL PROGRAM ... - State Center€¦ · legal research, education, and policy center that examines the implications of the jurisprudence of state attorneys

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TABLE OF CONTENTS

CONSUMER PROTECTION CASES, SETTLEMENTS AND ADVOCACY

STATEMENTS ......................................................................................... 5

ARIZONA ........................................................................................................................ 5

CALIFORNIA .................................................................................................................. 7

COLORADO .................................................................................................................... 8

DELAWARE .................................................................................................................... 8

FLORIDA ........................................................................................................................ 9

IDAHO ......................................................................................................................... 12

ILLINOIS ...................................................................................................................... 12

INDIANA ....................................................................................................................... 14

IOWA ........................................................................................................................... 14

KANSAS ....................................................................................................................... 17

MARYLAND .................................................................................................................. 17

MASSACHUSETTS ........................................................................................................ 20

MINNESOTA ................................................................................................................. 21

MISSOURI .................................................................................................................... 21

NEVADA ....................................................................................................................... 22

NEW JERSEY ............................................................................................................... 23

NEW YORK ................................................................................................................... 27

NORTH CAROLINA ....................................................................................................... 33

OHIO ............................................................................................................................ 33

OREGON ...................................................................................................................... 34

PENNSYLVANIA ............................................................................................................ 35

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WEST VIRGINIA ........................................................................................................... 36

MULTISTATE CASES AND SETTLEMENTS ............................................. 39

MEDICAID FRAUD CASES AND SETTLEMENTS ..................................... 41

ALABAMA..................................................................................................................... 41

CONNECTICUT ............................................................................................................. 42

GEORGIA ..................................................................................................................... 43

LOUISIANA ................................................................................................................... 45

MASSACHUSETTS ........................................................................................................ 47

MISSISSIPPI ................................................................................................................. 47

NEW HAMPSHIRE ........................................................................................................ 49

NEW MEXICO ............................................................................................................... 50

NEW YORK ................................................................................................................... 50

OKLAHOMA ................................................................................................................. 52

PENNSYLVANIA ............................................................................................................ 53

SOUTH DAKOTA .......................................................................................................... 54

VERMONT .................................................................................................................... 55

VIRGINIA ..................................................................................................................... 55

WASHINGTON .............................................................................................................. 56

CONSUMER ADVOCACY ........................................................................ 58

CALIFORNIA ................................................................................................................ 58

COLORADO .................................................................................................................. 58

CONNECTICUT ............................................................................................................. 59

IDAHO ......................................................................................................................... 59

ILLINOIS ...................................................................................................................... 60

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INDIANA ....................................................................................................................... 61

LOUISIANA ................................................................................................................... 63

MARYLAND .................................................................................................................. 64

MISSISSIPPI ................................................................................................................. 65

MISSOURI .................................................................................................................... 66

NEVADA ....................................................................................................................... 67

NEW JERSEY ............................................................................................................... 68

NORTH CAROLINA ....................................................................................................... 69

OHIO ............................................................................................................................ 70

PENNSYLVANIA ............................................................................................................ 70

WEST VIRGINIA ........................................................................................................... 71

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CONSUMER PROTECTION CASES, SETTLEMENTS AND

ADVOCACY STATEMENTS

ARIZONA

June 18, 2015

Attorney General Mark Brnovich Announces Ponzi-Scheme Con Artist

Sentenced; Arizona Consumers Eligible for Restitution

Attorney General Mark Brnovich is letting Arizona consumers know they may

be eligible for financial restitution as a result of a recent conviction of a former

Tucson con artist engaged in a Ponzi-type investment scheme.

57 year-old Herbert Ivan Kay, formerly of Tucson, was sentenced on Monday,

May 11, 2015 to five years in prison after being convicted of two counts of

Fraudulent Schemes and Artifices on October 31, 2014. Over the course of 13

years, Kay built a Ponzi-type scheme in which he infused business LLCs with

new investor money, and then used that money to help pay for pre-existing

business debts, obligations, and investment rights of failed venture capital

projects. Kay, who was stripped of his National Association of Securities

Dealers (NASD) securities trading license in 2004, marketed and sold

investments in residential and commercial developments in Puerto Penasco,

Sonora, Mexico (Rocky Point).

https://www.azag.gov/press-release/ponzi-scheme-con-artist-sentenced-

arizona-consumers-eligible-restitution

June 16, 2015

Attorney General Mark Brnovich Announces Arizona Consumers Eligible

for Criminal Restitution in Solar Rebate Scam

Attorney General Mark Brnovich is letting Arizona consumers know they may

be eligible for financial restitution resulting from the fraudulent business

practices of Salt River & Wind, LLC (SRSW). Tucson victims may submit

restitution claims for lost Tucson Electric Power (TEP) rebates through the

Arizona Attorney General’s Tucson Office. Victims who have solar equipment

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ARIZONA CONT’D

leases held by Michael Fricker d/b/a SRSW also may be eligible to have their

leases released by court order in the criminal case.

Michael Allen Fricker, 55, was a principal of Phoenix-based SRSW which

specialized in solar panel installation. SRSW ended operations in early

2013. SRSW had several contracting licenses, all of which have been revoked

or suspended by the Arizona Registrar of Contractors. The Better Business

Bureau website gave SRSW an “F” rating and listed numerous complaints

against the company. After a criminal investigation was conducted by the

Federal Bureau of Investigation, Phoenix Division, Tucson Resident Agency,

Fricker was indicted on multiple felony charges in January, 2014.

https://www.azag.gov/press-release/arizona-consumers-eligible-criminal-

restitution-solar-rebate-scam

June 1, 2015

Attorney General Mark Brnovich: Arizonans Could Receive SunTrust

Foreclosure Restitution

Attorney General Mark Brnovich reminds Arizona consumers that the

deadline to file a claim form for a foreclosed borrower payment under the

National SunTrust Mortgage (SunTrust) Settlement is June 4, 2015.

Consumers who lost their primary residences to foreclosure by SunTrust

between January 1, 2008 and December 31, 2013 may be eligible.

On September 30, 2014, the U.S. District Court for the District of Columbia

entered a consent judgment between 49 state attorneys general, the District of

Columbia, the Consumer Financial Protection Bureau and SunTrust. A

portion of this settlement includes a payment to foreclosed borrowers who file

valid claims. Rust Consulting is the claims administrator responsible for

distributing the $40 million dollars in the foreclosed borrower fund to more

than 48,000 borrowers nationwide.

https://www.azag.gov/press-release/arizonans-could-receive-suntrust-

foreclosure-restitution

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CALIFORNIA

June 17, 2015

Attorney General Kamala D. Harris Announces Guilty Plea of Hacker

Involved in Cyber Exploitation Scheme

Attorney General Kamala D. Harris today announced that the operator of a

cyber exploitation hacking scheme, who coordinated the hacking of over 300

email accounts, pled guilty to disruption of computer access in San Francisco

Superior Court. Charles Evens, 26, will be sentenced on August 19, 2015.

An investigation conducted by Attorney General Harris’ eCrime Unit found

that Evens utilized a social engineering scheme in which he tricked Gmail

account holders into providing the recovery code – which is provided as an

additional security measure to Gmail users – for their accounts to him by

posing as a Facebook friend. Once in possession of the recovery code, Evens

would then change the recovery email to one of three email accounts under

his control, gaining access to the victim’s Gmail account and any other

accounts associated with that Gmail account. According to public statements,

Evens used this unauthorized access to steal intimate images and access

other personal content, which he then sold to Hunter Moore to post on his

cyber exploitation website for amounts up to $900.

https://oag.ca.gov/news/press-releases/attorney-general-kamala-d-harris-

announces-guilty-plea-hacker-involved-cyber

June 8, 2015

Attorney General Kamala D. Harris Announces Three-Year Sentence for

Cyber Exploitation Website Operator

Attorney General Kamala D. Harris announced today that Casey E. Meyering,

the operator of a cyber exploitation website which posted intimate images of

unsuspecting victims without their consent, was sentenced to three years in

jail.

In May, Meyering pled no contest to one count of extortion, three counts of

attempted extortion, and one count of conspiracy.

An investigation by the California Department of Justice’s eCrime unit found

that Meyering operated WinByState.com, a cyber exploitation website which

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solicited the anonymous, public posting of private photographs containing

nude and explicit images of individuals without their permission.

https://oag.ca.gov/news/press-releases/attorney-general-kamala-d-harris-

announces-three-year-sentence-cyber

COLORADO

June 22, 2015

Colorado Attorney General Cynthia H. Coffman Delivers $450,000 in

Restitution To Homeowners Overcharged By Foreclosure Law Firm

Colorado Attorney General Cynthia H. Coffman announced today that her

office has sent out checks totaling approximately $450,000 to homeowners

who were improperly charged posting and title foreclosure costs by the former

foreclosure law firm The Law Office of Michael P. Medved. Homeowners were

overcharged by having to pay the law firm’s fees as part of making their

mortgage current when they stopped their foreclosure through cure or

reinstatement.

The Attorney General obtained these funds through a one million dollar

settlement with The Law Office of Michael P. Medved, which agreed to pay

restitution to affected homeowners by making two payments of $500,000

each, the second of which will be due later this year. The Attorney General

will distribute that second portion to homeowners who stopped their

foreclosure through a loan modification.

http://www.coloradoattorneygeneral.gov/press/news/2015/06/22/colorado_

attorney_general_cynthia_h_coffman_delivers_450000_restitution_homeow

DELAWARE

June 9, 2015

Attorney General Matt Denn Announces Distribution of Restitution

Funds to Tenants of Dover Apartments for False Advertising

Delaware Attorney General Matt Denn announced Tuesday more than 700

tenants will receive a combined $75,000 in restitution as a result of a two

Dover apartment complexes advertising an amenity unavailable for tenants to

use.

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The restitution is part of an agreement the Division of Fraud and Consumer

Protection entered into with Dover Investors L.P. and Trinity Property Group,

LLC, the owner and operators of Alder Park and Pine Grove Apartments in

Dover, earlier this year. This agreement resolves allegations these businesses

falsely advertised a swimming pool as an amenity available for tenants to use

when in fact the pool was not operational for an extended period of time.

http://news.delaware.gov/2015/06/09/attorney-general-announces-

distribution-of-restitution-funds-to-tenants-of-dover-apartments-for-false-

advertising/

FLORIDA

June 29, 2015

Attorney General Bondi and FTC Stop Massive Illegal Robocall

Campaigns

Attorney General Pam Bondi and the Federal Trade Commission obtained a

federal district court order to temporarily halt an Orlando-based operation

bombarding consumers with massive robocall campaigns designed to trick

consumers into paying upfront for worthless credit card interest rate

reduction programs. The order stops the illegal calls, many of which targeted

seniors and claimed to be from credit card services and card member services.

Doing business as Payless Solutions, the defendants illegally called thousands

of consumers nationwide claiming that their program will quickly save

consumers at least $2,500 in interest rate reductions or related savings. After

convincing consumers to provide credit card information, the defendants then

charged between $300 and $4,999 in up-front costs for the worthless

services. In some cases, consumers were illegally charged without consent.

http://www.myfloridalegal.com/newsrel.nsf/newsreleases/4B7AAC032F0B99

FD85257E73006E5616

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FLORIDA CONT’D

June 24, 2015

Attorney General Pam Bondi Announces Scuba Diving Company Selling

Bogus Certifications Banned from Doing Business in Florida

A Florida scuba diving company and its owner will no longer conduct scuba

diving related business in Florida as part of a settlement reached in a lawsuit

by Attorney General Pam Bondi. The settlement is the result of an

investigation by the Attorney General’s Consumer Protection Division that

found the company was issuing counterfeit and fraudulent Professional

Association of Diving Instructors open water diver certification cards. In some

cases, consumers who paid for and completed one of the company’s diving

courses, did not receive any certification.

Ocean Hunters, Inc., located in Doral, Fla., and owner, Abdiel Falcon,

allegedly misled and deceived consumers who purchased scuba diving

certification courses. The company’s advertisements promised overall

satisfaction and that the certificate consumers would earn would be

recognized worldwide. Those claims, however, were challenged by consumers

that filed claims with the Attorney General’s Office.

By agreement of the parties, the Circuit Court of the Eleventh Judicial Circuit

entered a stipulated order for permanent injunction and monetary judgment

barring the company and Mr. Falcon from marketing, advertising, selling,

providing, or accepting payment for any scuba diving services whatsoever

including, without limitation, any goods or services relating to open water

diver certification or training, introduction to scuba diving, any other scuba

diving certification, any scuba diving trip or charter, and any scuba diving

gear or products.

http://www.myfloridalegal.com/newsrel.nsf/newsreleases/2306A3B11536F2

3485257E6E0055EBE3

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FLORIDA CONT’D

June 5, 2015

Attorney General Pam Bondi Files a Complaint Over Land Buying

Scheme

Attorney General Pam Bondi filed a complaint against Property Solutions

International Corp, Premier 1 Property, Inc. and Marvin Scott for allegedly

defrauding consumers out of thousands of dollars. According to the complaint

filed this week, the defendants promised consumers they could sell their

property for many times the value of the land. The defendants charged

upfront fees on average of $2,250 for brokering the deals, sometimes

promising to refund most of the money, but rarely following through on those

promises.

The defendants used unlicensed telemarketers to contact potential sellers,

promising that buyers were ready to purchase their properties. In one case

cited in the complaint, the defendants contacted a senior citizen and told him,

for $1,300, they could sell his $4,000 property for nearly $30,000.

In most cases, the defendants told consumers the payments would be used

for attorney’s fees, closing fees, transfer fees, title fees, broker fees, deed fees,

administrative fees, assessment fees, and to post the consumers’ property on

its websites, CoastToCoastland.com and FSBOPropertysolutions.com. The

defendants claimed the websites were viewed by 200 million people, however,

these claims are inconsistent with the websites’ traffic estimates.

http://www.myfloridalegal.com/newsrel.nsf/newsreleases/3775276FD8CCC4

7385257E5B005C438D

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IDAHO

June 5, 2015

Attorney General Lawrence Wasden Resolves Consumer Protection Case

Against former N. Idaho Coin Dealer

Attorney General Lawrence Wasden has resolved a consumer protection case

that requires a former Coeur d’Alene coin dealer to pay more than $578,000

to customers.

A state judge signed an order earlier this week against Kevin E. Mitchell, 49,

who once owned and operated CoiNuts Inc. Mitchell was accused of taking

money from customers, but never making good on his promise to deliver the

gold and silver coins.

“This case represents an increasing problem in Idaho,” Wasden said.

“Business owners accept consumers’ payments, but fail to deliver their

purchases, then shut down operations and ignore refund requests.”

In the lawsuit, Wasden accused Mitchell of committing multiple violations of

the Idaho Consumer Protection Act between 2008 and 2012. Consumers came

to Mitchell’s store to buy gold and silver coins, and they turned over

thousands of dollars expecting that Mitchell could obtain and deliver the

coins.

http://www.ag.idaho.gov/media/newsReleases/2015/nr_06052015.html

ILLINOIS

June 12, 2015

Attorney General Lisa Madigan Sues Downstate Appliance Repair

Company

Attorney General Lisa Madigan announced a lawsuit against a downstate

appliance repair and servicing company for dishonest business practices that

resulted in consumers losing thousands of dollars.

Attorney General Madigan filed the lawsuit in Woodford County against Rhea

Dismang and Edward Dismang, a married couple who own and operate A Plus

Appliance Assistance, A Plus Appliance Repair, and Dismang & Sons Heating

and Cooling & Appliance Repair in Metamora, Ill. The lawsuit accuses the

couple of violating the state’s Consumer Fraud and Deceptive Practices Act.

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ILLINOIS CONT’D

According to Madigan’s lawsuit, the company falsely advertised that repair

workers had the certifications necessary to repair certain manufacturers’

appliances. The business also falsely advertised it was accredited by the

Better Business Bureau. The lawsuit states workers, usually Edward

Dismang, misdiagnosed problems and significantly overcharged consumers

for parts. The lawsuit also alleges that the work performed failed to repair the

appliances, and in most cases, caused further damage. The defendants

refused to honor warrantee agreements for parts and service and did not

refund customers for damaged appliances, according to the suit.

http://www.illinoisattorneygeneral.gov/pressroom/2015_06/20150612.html

June 3, 2015

Attorney General Lisa Madigan Announces $1 Million Settlement With Safeguard Properties

Homeowners Illegally Locked Out of Homes to Receive Restitution

Attorney General Lisa Madigan today announced a $1 million settlement with Safeguard Properties LLC over allegations the company illegally locked Illinois residents out of their homes before a foreclosure was finalized.

Under Madigan’s settlement, Safeguard, a Delaware corporation based in

Ohio, must pay $1 million, nearly all of which will be paid to Illinois residents who filed complaints over Safeguard’s practices. Safeguard must also follow

40 operating standards in conducting inspections and other services relating to Illinois properties set by Madigan’s office to ensure homeowners’ rights are protected.

http://www.illinoisattorneygeneral.gov/pressroom/2015_06/20150603.html

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INDIANA

June 22, 2015

Attorney General Greg Zoeller Sues Bogus College Prep Company, The

College Network

Indiana Attorney General Greg Zoeller filed a complaint in Marion County

court against the College Network, an Indianapolis-based college test

preparation company, for falsely claiming it offers educational programs that

will lead to college degrees or transferable credits at accredited universities.

The Indiana Attorney General’s Office has received 492 written complaints

since 2011 from consumers who paid thousands of dollars for allegedly bogus

educational programs offered by the College Network. In its complaint, Zoeller

seeks full restitution for customers of the College Network.

http://www.in.gov/activecalendar/EventList.aspx?view=EventDetails&eventid

n=221515&information_id=215661&type=&syndicate=syndicate

IOWA

June 26, 2015

Attorney General Tom Miller Announces Iowa Court Bars New York Man’s

Psychic Scheme from Iowa, Orders Refunds and $20,000 Penalty

International Astrology Foundation and its principal, Joseph Meisels, of

Brooklyn, New York to pay $13,740 in refunds to 78 primarily elderly Iowans

bilked by fraudulent mailings

A Polk County judge Thursday ordered Joseph Meisels and his Brooklyn, New

York-based International Astrology Foundation to permanently cease sending

letters to Iowans that ask for money in return for help from fictitious psychics.

Polk County District Court Judge Douglas F. Staskal, through a consent

judgment, ordered Meisels and the Foundation to pay $13,740 for refunds to

78 Iowa consumers who sent money in 2014 in response to the defendants’

mailings. The order also imposes a penalty of $20,000, and requires the

defendants to cease all unfair or deceptive mail solicitations directed to

Iowans and ensure that no one else uses the Iowa mailing list.

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https://www.iowaattorneygeneral.gov/newsroom/iowa-court-bars-new-york-

mans-psychic-scheme-from-iowa-orders-refunds-and-20000-penalty/

June 19, 2015

Attorney General Tom Miller Announces Iowa Judge Orders New York

Company to Pay $200,000 for Helping Fraudulent European Psychics

Dupe Elderly Iowans

A New York City company has paid $200,000 to the Consumer Protection

Division for refunds to Iowans who were targeted by European psychic mail

campaigns that the company helped orchestrate.

In a consent judgment signed Friday by Polk County District Court Judge

Mary Pat Gunderson, Faircom and company senior account director Audrey

Corvino were ordered to pay $200,000 and must permanently halt all such

mailings to Iowans. Faircom was further ordered to ensure that no one else

uses the Iowa mailing lists.

Each highly personalized mailing promised that, for a fee of between about

$20 and $35, the psychics would miraculously deliver health, wealth and

happiness. The European psychics included “Stella Angelstone, Clairvoyant

and Medium,” “Chris, Master & Mentor in Clairvoyance,” “Angela Moya, Great

Protective High Priestess.”

As one example of the mailings used to cheat elderly Iowans, Miller pointed to

a personalized 2014 solicitation letter from “Stella Angelstone.” The mailing

features an image that purported to be of Angelstone, but was a commercially

available generic stock photo.

https://www.iowaattorneygeneral.gov/newsroom/court-orders-new-york-

company-to-pay-200000-for-helping-fraudulent-european-psychics-dupe-

elderly/

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IOWA CONT’D

June 15, 2015

Attorney General Tom Miller Announces Florida “Sweepstakes Report”

Company Agrees to Refunds and Halt Deceptive Mailings to Iowans

A Florida company will provide refunds to Iowans and permanently cease

mailing deceptive sweepstakes solicitations to Iowans, under an agreement

with Attorney General Tom Miller.

Tactical Marketing Inc., of Boca Raton, Florida, and its owner, Raymond

Jastrzemski, agreed to cease mailing misleading solicitations to Iowans,

including “sweepstakes cash & prize” and “enumeration” reports. The

mailings, from “Prize Research Agency” (PRA) and “Prize Finders Network”

(PFN), appear to inform recipients of substantial prize winnings, and charge a

$25 “research,” “document,” or “administration” fee.

While the mailings include small print disclosures that consumers are merely

purchasing a list of publicly-available contests, Miller said that consumers

who pay the fee likely think it’s required to collect prize winnings.

The agreement, called an assurance of voluntary compliance, requires full

refunds to a list of several older Iowans, some of whom had sent the company

as much as $175 last year, and also requires the company and Jastrzemski to

make refunds to other Iowans upon request.

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KANSAS

June 15, 2015

Attorney General Derek Schmidt Sues Unregistered Roofers

Kansas Attorney General Derek Schmidt today announced that his office has

filed lawsuits against five roofing contractors for violating the Kansas Roofing

Registration Act by failing to register with his office.

Schmidt said the following companies have been served with lawsuits:

Gregory E. Wright, Wichita, dba Extreme Home Solutions; Shawnee

County District Court, Case No. 2015-CV-000492.

Mike’s General Contracting LLC, Derby; Mitchell County District Court,

Case No. 15-CV-13.

Roof PRS LLC, Holdrege, Neb., and Chanse Beinke, Smithfield, Neb.;

Shawnee County District Court, Case No. 2015-CV-000495.

Super Siding LLC and Daniel Roberts, Hutchinson; Reno County

District Court, Case No. 2015-CV-000181.

Taylor Made Exteriors LLC, Wichita; Sedgwick County District Court,

Case No. 2015-CV-001409-OT.

https://ag.ks.gov/media-center/news-releases/2015/06/15/ag-schmidt-

sues-unregistered-roofers

MARYLAND

June 26, 2015

Attorney General Brian Frosh Sues Provider of Loan Modification

Services

Towson firm allegedly took thousands in advance payments, but didn’t deliver

promised services or refunds to consumers

Attorney General Brian E. Frosh announced today that the Consumer

Protection Division has filed charges against the Towson-based Law Office of

Daniel M. Radebaugh, LLC and its founder Daniel M. Radebaugh, for allegedly

charging at least 400 consumers illegal advance fees and not providing

promised refunds after failing to negotiate successful loan modifications.

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18

MARYLAND CONT’D

The administrative charges allege violations of the Maryland Credit Services

Businesses Act and the Maryland Consumer Protection Act between 2010 and

2013. According to the Division, Mr. Radebaugh made false and misleading

representations to consumers. The firm claimed it could obtain loan

modifications, required consumers to pay prohibited up-front fees of up to

$2,495 when nonprofit organizations offer the same services for free, and

guaranteed refunds if they were not successful in securing loan modifications.

In addition to requiring that restitution be paid to all consumers harmed by

these practices, the charges also seek to impose a civil penalty of up to $1,000

on Mr. Radebaugh and his firm for each of the alleged violations of the

Consumer Protection Act.

http://www.oag.state.md.us/Press/2015/062615.html

June 22, 2015

Attorney General Brian E. Frosh Announces Queen Anne's County

Builder Charged with Multiple Violations Involving Homes in Wicomico

County

Attorney General Brian E. Frosh today announced that administrative charges

have been filed against Bryan Edward Adkins, the owner of Atlantic Bay

Homes, for accepting deposits and payments from consumers to build homes

in Wicomico County and then failing to begin or complete construction, pay

subcontractors or refund the deposits and other payments.

June 22, 2015

Attorney General Brian Frosh Secures Settlement with Mortgage and

Credit Consulting Companies

Baltimore businesses marketed dream of homeownership while collecting illegal

advance fees and misrepresenting their services and success

Attorney General Brian E. Frosh today announced a settlement with mortgage

loan procurement and credit consulting providers Baltimore Home Ownership

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19

Program, LLC (BHOP), and NowICanBuy, LLC, and their owner, Dwight

Williams.

The settlement, reached by the Office of the Attorney General Consumer

Protection Division, resolves allegations that the defendants offered mortgage

and credit repair consulting services without the required license, collected

illegal advance fees and made false representations about the nature of their

services and their success.

In one advertisement, BHOP solicited consumers by stating, "Once we

determine your eligibility for our program, we will absolutely get you approved

for your very own home." The Division alleged that many clients did not

receive mortgage loan approvals through BHOP, which also allegedly collected

retainer payments and other advance fees from its customers, in violation of

the Maryland Credit Services Business Act.

http://www.oag.state.md.us/Press/2015/062215.html

June 18, 2015

Attorney General Brian Frosh Announces Baltimore-area Investment

Adviser Known for Infomercials Accused of Fraud

Attorney General Brian E. Frosh announced today that his office is seeking to

shut down the investment advisory operations of Towson-based Everest

Wealth Management, Inc. and Everest Investment Advisors, Inc. based on

allegations of fraud and Maryland securities law violations.

The Securities Division of the Office of the Attorney General is also seeking to

permanently prohibit the owner of both companies, Philippe Rousseaux, from

offering investment advisory services in Maryland.

Rousseaux and his companies are widely known in the Baltimore region for

their frequent infomercial advertising. The paid broadcasts, which run under

the title "The Money Guys," are part of what Rousseaux has said is a $1

million yearly marketing campaign. The shows appear on multiple stations

and lure customers with promises of guaranteed returns and limited risk.

http://www.oag.state.md.us/Press/2015/061815.html

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MASSACHUSETTS

June 23, 2015

Attorney General Maura Healey Announces New Bedford Contractor

Ordered to Pay More Than $125,000 for Violating Massachusetts

Prevailing Wage Laws

Violations Relate to Improper Payment of Workers Installing Solar Panels on

Public Schools in Melrose, New Bedford, and Newton

A New Bedford-based solar energy company has been ordered to pay more

than $125,000 in restitution and penalties for violating the Massachusetts

prevailing wage and hindrance laws, Attorney General Maura Healey

announced today.

The AG’s Office ordered Cavallo-Cavallo, Inc., doing business as Beaumont

Solar Co., and owner Phillip V. Cavallo to pay nearly $83,000 in restitution

and $42,500 in penalties, including a $10,000 penalty for hindrance of the

AG’s investigation. The violations relate to solar panel installations performed

on public schools in Melrose, New Bedford, and Newton.

http://www.mass.gov/ago/news-and-updates/press-releases/2015/2015-

06-23-new-bedford-contractor-prevailing-wage.html

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21

MINNESOTA

June 25, 2015

Attorney General Lori Swanson Announces Savers Signs Regulatory

Agreement with Attorney General

Agreement Calls for Enhanced Disclosures and Other Reforms

Minnesota Attorney General Lori Swanson today announced that retail thrift

store chain Savers has signed an agreement with her office to address

practices raised in a lawsuit filed by her office against the company last

month and in a compliance report issued by her office last year.

“Donors need transparency to decide whether and how to donate. This

agreement requires enhanced transparency about the role of Savers and the

amount that goes to charity. Savers will also credit all donations to the charity

to which the donor intends to donate and pay charities for both clothing and

non-clothing donations,” said Attorney General Swanson.

http://www.ag.state.mn.us/Office/PressRelease/20150625SaversRegulatory

Agreement.asp

MISSOURI

Jun 25, 2015

Attorney General Chris Koster Obtains Court Order to Stop KC Business

from Foreclosing on Consumers, Selling Homes

Attorney General Chris Koster announced today his office has obtained a

preliminary injunction prohibiting Tri-State Holdings-32, LLC, and its

associated representatives, Brandon Miller and Tony Caldwell, from selling

homes in the KC area. Koster’s office had sued the business in February. The

injunction was entered by Jackson County Circuit Judge Sandra Midkiff.

The court found since at least December 2013 and continuing to the present,

Tri-State, Miller, and Caldwell deceived consumers into believing that they

would own a home after making a down payment and monthly payments, that

they would receive a deed shortly after signing a contract, and that major

repairs would be made to the homes. The court found that deeds were not

recorded or delivered to buyers as promised and major repairs were not made,

leaving many, if not most, of the homes in an uninhabitable condition. The

court also found that both Miller and Caldwell knew or reasonably should

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22

have known that the promises they made to the consumers were false and

home repairs would not be completed.

In addition, the court found that after leaving Tri-State, Caldwell operated a

home sales program through his church and other entities to consumers he

knew or should have known lacked the means to repair the property. He

continued to make false promises of home ownership and sold homes that

were uninhabitable.

https://www.ago.mo.gov/home/news-archives/2015-news-archives/ag-

koster-obtains-court-order-to-stop-kc-business-from-foreclosing-on-

consumers-selling-homes

NEVADA

June 2, 2015

Attorney General Laxalt Announces Arrest of California Man for Theft

Under False Pretenses

Nevada Attorney General Adam Paul Laxalt announced Robert Musich, 45, of

California, was arrested last week on one count of felony theft, obtaining

money under false pretenses and multiple transactions of fraud or deceit. The

fraud was committed between November and December 2014.

According to the criminal complaint, Musich presented fraudulent invoices to

multiple Las Vegas companies for fire and safety inspection services that they

did not request. The fraudulent invoices requested payment for fire safety

equipment inspections, tests and certifications. The majority of the invoices

requested $413.11, and listed a Las Vegas commercial mail receiving agency

address and phone number. Musich had no intention of providing the services

listed in the invoice. Instead, he collected the payments and deposited the

monies into his bank account.

http://ag.nv.gov/News/PR/2015/Attorney_General_Laxalt_Announces_Arrest

_of_California_Man_for_Theft_Under_False_Pretenses/

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NEW JERSEY

June 29, 2015

Acting Attorney General John J. Hoffman Announces New Jersey

Division of Consumer Affairs, Federal Trade Commission, Reach

Settlement with Developer of Mobile App that Allegedly Hacked New

Jersey Smartphones with Harmful Malware

In another victory for the security of New Jersey residents’ computers and

mobile devices, the New Jersey Division of Consumer Affairs has joined with

the Federal Trade Commission in a settlement with the makers of “Prized,” a

mobile app that allegedly hacked Android smartphones and/or tablets with

harmful malware.

Specifically, the State and the FTC allege that consumers who downloaded

Prized onto their devices were also unwittingly downloading malicious

software that infected their devices and caused them to “mine” for virtual

currencies such as Litecoin, Dogecoin, and Quarkcoin.

But the “mining” process – which is highly strenuous on computers and even

more so for smartphones and tablets – allegedly harmed the owners of the

infected devices, and had the potential to leave the devices barely functional.

The smartphone and tablet owners faced the possibility of increased costs for

electricity and data usage; shortened life spans for their devices; and money,

time, and effort involved in removing the malware.

The defendants in this matter, Ohio-based app developer Equiliv Investments

and Ryan Ramminger, offered the Prized app through websites such as the

Google Play and Amazon app stores.

http://nj.gov/oag/newsreleases15/pr20150629a.html

June 25, 2015

Acting Attorney General John J. Hoffman and the Division of Consumer

Affairs File Suit Against Two Newton Car Dealerships

The Office of the Attorney General and State Division of Consumer Affairs have filed suit against JDN AA, LLC, which operates Newton Audi and Newton Volkswagen, for alleged violations of the Consumer Fraud Act, Used Car

Lemon Law and related regulations, and the Motor Vehicle Advertising Regulations in connection with its sale of motor vehicles.

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The State’s four-count complaint, filed in State Superior Court in Sussex County, alleges that JDN AA committed unconscionable commercial practices;

did not disclose required information in advertisements; and did not pay required Used Car Lemon Law fees. In one case, a consumer was told etching

the vehicle identification number on a window was mandatory when such is not the case, and the consumer was charged $350.

http://nj.gov/oag/newsreleases15/pr20150625a.html

June 24, 2015

Acting Attorney General John J. Hoffman Announces New Jersey Division of Consumer Affairs Files Complaint Against Bergen County-

Based Home and Motor Vehicle “Warranty” Company That Allegedly Defrauded Consumers and Refused to Honor the Terms of its Contracts

Division Received 97 Complaints Directly From Consumers, and 498 Consumer Complaints from the Better Business Bureau

The New Jersey Division of Consumer Affairs has filed a Complaint against Englewood Cliffs-based Stanley Warranty LLC d/b/a Stanley Safe Club

(“Stanley Warranty”) and its owner and CEO, Alpine resident Stanislav Mankovsky, alleging that the company defrauded consumers in New Jersey and in other states to whom it sold contracts for the repair and/or

replacement of home systems and appliances, and/or motor vehicles.

The company allegedly used deceptive tactics to sell its so-called “warranties” which were actually residential or motor vehicle service contracts. It also refused to respond to consumer claims for the repair or replacement of items

covered by residential contracts. As a result, consumers paid up to $2,400 per year for coverage that, according to the Stanley Warranty website and other

advertisements, were supposed to provide “100 percent” cost reimbursement for the repair or replacement of covered items. However, many customers ended up paying out of pocket for repair claims that Stanley Warranty ignored

or refused to honor.

http://nj.gov/oag/newsreleases15/pr20150624a.html

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NEW JERSEY CONT’D

June 17, 2015

Acting Attorney General John J. Hoffman Announces New Jersey Division of Consumer Affairs Reaches $135,000 Settlement with Wayne Mazda and Wayne Auto Mall Hyundai

Under the terms of the Final Consent Judgment that concluded a lawsuit filed

in State Superior Court in Passaic County, Bergen Auto Enterprises, LLC, which does business as Wayne Mazda and Wayne Auto Mall Hyundai (collectively “Bergen Auto Enterprises”), has agreed to pay $135,000 to settle

claims that the dealerships had engaged in unconscionable commercial practices and deceptive advertising practices in their advertisement and sale

of new and used motor vehicles.

The Office of the Attorney General and Division of Consumer Affairs filed suit in August 2014, alleging in its five-count complaint that Bergen Auto Enterprises had violated the Consumer Fraud Act and Motor Vehicle

Advertising Regulations, among other things, by engaging in “bait and switch” tactics by featuring motor vehicles in advertisements that were not actually

available for purchase or lease. The dealerships also allegedly failed to disclose to customers that some used motor vehicles had previously been used as rental vehicles and/or had sustained significant prior damage.

http://nj.gov/oag/newsreleases15/pr20150617a.html

June 15, 2015

Acting Attorney General John J. Hoffman Announces Edison-Based

“Home Warranty” Company to Pay $780,000 Revise its Business

Practices, Retain a Compliance Monitor in Settlement of State’s

Enforcement Action

Edison-based CHW Group, Inc., which does business as Choice Home

Warranty, has agreed to pay the State $779,913.93 including consumer

restitution; revise its business practices; and retain a compliance monitor for

at least one year under a Final Consent Judgment resolving the lawsuit

brought by the New Jersey Division of Consumer Affairs in July 2014 against

the company and its current and former principals, Victor Mandalawi, Victor

Hakim and David Seruya.

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26

NEW JERSEY CONT’D

The Division’s Complaint, filed in Superior Court in Middlesex County, alleged

that CHW induced consumers to buy the so-called “home warranties” – which

were actually service contracts – by stating they offered “comprehensive”

coverage. The Division alleged that CHW then used deceptive tactics to deny

consumers’ claims, such as denying claims if the consumers were unable to

submit multiple years’ worth of maintenance records. As a result, consumers

who paid hundreds of dollars for CHW’s “warranties” were required to pay

out-of-pocket for air conditioning, refrigerator, or other repairs that were

purportedly covered.

http://nj.gov/oag/newsreleases15/pr20150615b.html

June 4, 2014

Acting Attorney General John J. Hoffman Announces New Jersey

Division of Consumer Affairs Obtains $940,000 Default Order Against

Atlantic County-Based Home Improvement Contractor

A Superior Court Judge has ordered ShorePro Contractors, LLC, of Linwood,

and its owner, Christopher N. Molosso, Sr., to pay approximately $940,000,

and also ordered the cancellation of the firm’s Certificate of Formation, under

a Final Judgment of Default that resolves a 2014 lawsuit filed by the Attorney

General and the New Jersey Division of Consumer Affairs.

Judge Raymond A. Batten found that the defendants had committed 84

violations of the State’s Consumer Fraud Act, the Home Improvement

Contractors’ Registration Act, and related regulations. The violations include

unconscionable commercial practices, making false promises, and

misrepresentations.

http://nj.gov/oag/newsreleases15/pr20150604a.html

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27

NEW JERSEY CONT’D

June 2, 2015

Acting Attorney General John J. Hoffman Announces New Jersey

Division of Consumer Affairs Obtains $6.34 Million Default Judgment

Against Bergen County-Based Home Improvement Contractor

The Office of the Attorney General and the New Jersey Division of Consumer

Affairs have obtained a $6.34 million default judgment against Anthony

Angelo Pizza of Rutherford and two home improvement companies he

operated, A. Pizza Contracting, LLC and AP Building & Construction, LLC,

a/k/a “AP Builders & Construction, LLC,” after a judge found that they

committed 571 violations of the State’s consumer protection laws and

regulations.

The Final Order on Default provides for $585,395.74 in consumer restitution,

$5,710,000 in civil penalties and $39,625.52 in attorneys’ fees and costs. The

State has arranged for the filing of the Final Order on Default as a statewide

lien against the assets of Pizza and his companies.

http://nj.gov/oag/newsreleases15/pr20150602a.html

NEW YORK

June 26, 2015

A.G. Schneiderman Announces Legal Docs By Me Must Pay Full

Restitution to Consumers Victimized By Company's Illegal and Deceptive

Business Practices

Court Order Obtained By Attorney General Requires Company, Now Known As

NextGenJustice, To Repay Consumers By Close Of Business Today

Attorney General Eric T. Schneiderman today announced that Supreme Court

Justice James P. McClusky ordered the business formerly known as Legal

Docs by Me and its owner, Derek Distenfield, to provide full refunds to certain

customers by the close of business today, after failing to comply with an order

to do so last October. The court also ordered the business—now known as

NextGenJustice—to turn over a full accounting of those consumers, together

with other business records requested by the Attorney General.

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NEW YORK CONT’D

http://www.ag.ny.gov/press-release/ag-schneiderman-announces-legal-docs-

me-must-pay-full-restitution-consumers-victimized

June 23, 2015

A.G. Schneiderman Cracks Down On E-Cigarette Industry, Announces

Settlements With Liquid Nicotine Retailers And Manufacturer To Keep

Poisonous Substance Out Of Childrens’ Hands

Amid Rise in Child Poisoning Reports, Settlements Ensure Prominent Retailers

and Manufacturer Will Abide by New York Law Requiring Liquid Nicotine To Be

Sold in Child-Resistant Bottles

Attorney General Eric T. Schneiderman today announced agreements with

four liquid nicotine companies whose products were being sold in New York in

violation of a law requiring that this form of nicotine be sold in child-resistant

packaging. Liquid nicotine, together with other chemical additives, is used in

electronic cigarettes, or e-cigarettes, to create the vapor that the user inhales.

Liquid nicotine is highly toxic, and ingestion or even skin exposure to very

small amounts can lead to serious illness and potentially coma and death,

particularly for children. Two of the settlement agreements are with retailers

Henley Vaporium and Beyond Vape, companies with retail outlets in New York

City, including on St. Marks Place in Manhattan; while the two other

companies sell their product to New Yorkers online or through local retailers.

http://www.ag.ny.gov/press-release/ag-schneiderman-cracks-down-e-

cigarette-industry-announces-settlements-liquid-nicoti-0

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29

NEW YORK CONT’D

June 22, 2015

A.G. Schneiderman Announces Arrest Of Long Island Landscaper Charged

With Failing To Pay Employees’ Wages And Under-Reporting Employees

Landscaping Company Allegedly Failed To Pay Several Workers Overtime And

Didn’t Pay Any Wages At All for Their Last Work Week

Attorney General Eric T. Schneiderman today announced the arrest of Richard Orvieto, owner and operator of the landscaping company Double “O”

Landscaping Inc., in Suffolk County, NY. The owner and company are charged

with failing to pay more than $13,000.00 in wages to three former employees

and with defrauding the state unemployment insurance system of almost

$12,000.00 by paying wages in cash off-the-books and thereby failing to pay

required unemployment insurance contributions.

http://www.ag.ny.gov/press-release/ag-schneiderman-announces-arrest-

long-island-landscaper-charged-failing-pay-employees%E2%80%99

June 20, 2015

A.G. Schneiderman Announces Settlement with Staten Island Travel

Agency for Engaging In a Deceptive and Fraudulent Travel Agency

Scheme

Cuka Tours Duped Customers Out Of Thousands Of Dollars; Left Them

Stranded In Airports

Company Will Pay $25,000 In Restitution And Penalties For Their Deceptive

Practices

Attorney General Eric T. Schneiderman announced an agreement today with a

Staten Island based travel agency and its owners to pay $25,000 in restitution

and civil penalties and costs for violating New York's consumer laws. Cuka

Tours, Corp. preyed on vulnerable customers who were seeking to visit family

in their native countries located in the Balkans such as Albania, Macedonia,

Kosovo and Montenegro. The customers believed they were making a

legitimate purchase of airline travel tickets, and paid upfront cash payments

to Cuka Tours for roundtrip tickets. But Cuka Tours would book the

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30

NEW YORK CONT’D

reservations and only pay for one-way tickets, leaving customers stranded

and unable to return home. In some instances, Cuka Tours failed to pay for

any tickets, leaving some customers without any tickets at all.

http://www.ag.ny.gov/press-release/ag-schneiderman-announces-

settlement-staten-island-travel-agency-engaging-deceptive

June 17, 2015

A.G. Schneiderman Announces Nearly $14 Million Settlement With NYC

And Westchester Auto Dealerships For Deceptive Practices That Resulted

In Inflated Car Prices

AG Investigation Uncovered Alleged Fraud At Paragon Dealerships, Two In

Queens And One In Westchester; Agreement Returns $13.5 Million In

Restitution To 15,000 Consumers

AG Announces Intent To Sue An Additional Eleven Auto Dealers Across New

York City, Westchester And Long Island As Probe Continues

Attorney General Eric T. Schneiderman today announced a multi-million

dollar settlement with three car dealerships, Paragon Motors of Woodside,

Inc., d/b/a Paragon Honda; Worldwide Motors Ltd., d/b/a Paragon Acura;

and Civic Center Motors Ltd., d/b/a White Plains Honda. The agreement,

which returns more than $13.5 million in restitution to consumers, concludes

an investigation into these dealerships for alleged unlawful sale of credit

repair and identity theft prevention services, and other “after-sale” items to

15,000 consumers – items that in some cases added more than $2,000 in

hidden costs and fees onto the sale or lease price of a single vehicle. The

Paragon dealerships, which are jointly owned, claim to be the largest

combined Honda dealership in the country. Under a consent order agreement

signed by the company, they will also pay $325,000 in penalties, fees and

costs to New York State.

http://www.ag.ny.gov/press-release/ag-schneiderman-announces-nearly-14-

million-settlement-nyc-and-westchester-auto

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31

NEW YORK CONT’D

June 10, 2015

A.G. Schneiderman Announces Arrest Of Albany Broker For Allegedly

Running Ponzi Scheme Of More Than $1 Million

Frederick E. Monroe, Jr., Senior Vice President Of Capital Financial Planning,

LLC, Allegedly Solicited Over A Dozen Investors And Diverted Their Money For

Personal Use

Attorney General Eric T. Schneiderman today announced the arrest of

Frederick E. Monroe, Jr., 59, of Queensbury, New York, charging him with

stealing over $1 million from investors by fraudulently soliciting them to

reinvest their retirement monies. Monroe is accused of luring clients with

whom he had established relationships over his 20-year career as a financial

planner, and then diverting their monies for his own personal use, as well as

to pay back earlier investors he had defrauded. If convicted, the defendant

faces up to 25 years in prison. Monroe was arraigned before the Honorable

Judge Denise Randall in Guilderland Town Court where he pleaded not guilty.

He is currently being held on $300,000 cash or bond bail.

http://www.ag.ny.gov/press-release/ag-schneiderman-announces-arrest-

albany-broker-allegedly-running-ponzi-scheme-more-1

June 4, 2015

A.G. Schneiderman Sues Company For Allegedly Duping Prospective

Nursing Students Across NYS Into Buying Expensive, Ineffective Study

Guides And Academic Assistance

Lawsuit Also Names Credit Union That Financed Consumers’ Purchases And

Collection Agency That Attempted to Collect On Loans; Court Issues Temporary

Injunction Requiring Company To Make Significant Changes To Its Business

Practices

Attorney General Eric T. Schneiderman announced that his office has filed a

lawsuit in Albany County Supreme Court today and has obtained a temporary

restraining order against The College Network and its owner, Gary Eyler. The

suit charges that the company and Eyler induced prospective nursing

students to pay thousands of dollars for ineffective study guides through false

and deceptive business practices. The suit alleges that The College Network,

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32

NEW YORK CONT’D

headquartered in Indiana, preyed on as many as 2,000 New York consumers

who sought to obtain associate degrees in nursing. The papers charge that,

through advertising and high pressure sales tactics, The College Network

created the false impression that it was offering online nursing degrees and

that it was affiliated with Excelsior College, an accredited institution based in

Albany that offers such degrees.

http://www.ag.ny.gov/press-release/ag-schneiderman-sues-company-

allegedly-duping-prospective-nursing-students-across-nys

June 2, 2015

A.G. Schneiderman Announces $1.2 Million Settlement With Manhattan

Developer That Pays Restitution To Tenants And NYC For Rent-

Stabilized Apartments Lost In Condo Conversion

Developer Of Landmark Upper West Side Building Filed Inaccurate Offering

Plan With Attorney General’s Office; Cleared Out Tenants Using Prohibited

Buyouts

Agreement Requires Developer to Pay The Restitution Into City-AG Affordable

Housing Fund, Bringing Total In Fund From AG Investigations To More Than

$5.8 Million; Deal Further Provides Two Years Free Rent To Remaining Tenants

And $350,000 In Costs To State

Attorney General Eric T. Schneiderman today announced a settlement with

101 West 78th, LLC, Newcastle Realty Services, LLC, and Margaret Streicker

Porres, that requires the developer to pay $1.2 million to New York City to

compensate for the loss of five rent-stabilized apartments in an Upper West

Side building, some of which were effectively deregulated through prohibited

buyout agreements. The deal provides two years of rent payments to tenants

who have remained in the building. The settlement, which ends an Attorney

General Martin Act public investigation, further ensures that tenants at 101

West 78th Street will not be forced out by a planned condo conversion

process, and instead receive benefits afforded them by law.

http://www.ag.ny.gov/press-release/ag-schneiderman-announces-12-

million-settlement-manhattan-developer-pays-restitution

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33

NORTH CAROLINA

June 8, 2015

Attorney General Roy Cooper Announces Key Players behind Raleigh

Geeks Ordered To Repay Consumers, Barred From Computer Repair

Business

Defendants ordered to pay $455,000 in refunds and penalties, AG Cooper

announces

After misleading dozens of consumers, local computer repair business Raleigh

Geeks has been ordered to pay restitution and civil penalties, Attorney

General Roy Cooper announced today.

At Cooper’s request, Wake County Superior Court Judge Michael J.

O’Foghludha today ordered defendants Timothy Staie and Mark White of

Raleigh Geeks to return any still-missing computers, pay $10,425.53 in

restitution to consumers, and pay up to $445,000 in civil penalties related to

deceptive and unfair business practices. The default judgment issued by the

court also permanently bans the defendants from operating a computer repair

business in North Carolina.

http://www.ncdoj.gov/News-and-Alerts/News-Releases-and-

Advisories/Press-Releases/Key-players-behind-Raleigh-Geeks-ordered-to-

repay.aspx

OHIO

June 11, 2015

Attorney General DeWine Seeks Consumer Restitution from Tree

Trimmer

Ohio Attorney General Mike DeWine today announced a lawsuit against a

southwest Ohio tree trimmer accused of performing shoddy, incomplete work

and failing to notify consumers about their right to cancel a door-to-door sale.

Kody Sickles, of Springfield, owner of KJ’s Tree Specialists, is accused of

violating Ohio’s Consumer Sales Practices Act and Home Solicitation Sales

Act. In the lawsuit, the Attorney General seeks restitution for consumers, civil

penalties, and injunctive relief to stop any further violations from the tree

trimmer.

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34

According to the Attorney General’s lawsuit, Kody Sickles advertised tree and

lawn services under the name KJ’s Tree Specialists by soliciting consumers at

their homes. Sickles and his employees allegedly collected payment upfront

but performed incomplete or shoddy work, in some cases failing to remove

tree stumps and limbs, or causing residential damage.

http://www.ohioattorneygeneral.gov/Media/News-Releases/June-

2015/Attorney-General-DeWine-Seeks-Consumer-Restitution

OREGON

June 23, 2015

Attorney General Rosenblum Runs Nationwide Magazine Subscription

Scam Out of Business; Settles Lawsuit for $3 Million

The national enterprise operated out of White City, Oregon

Attorney General Ellen Rosenblum today announced a $3 million settlement

and an agreement from the White City, Oregon enterprise that operated a

fraudulent nationwide subscription scam to permanently stop engaging in the

newspaper or magazine subscription business. According to the Assurance of

Voluntary Compliance (AVC), which is not an admission guilt, filed in Marion

County today the enterprise will also provide up to $500,000 in restitution to

eligible Oregon consumers who overpaid or did not receive their magazines. As

part of the restitution program, seniors will also receive refunds for

subscriptions that were longer than three years. Service fees will also be

refunded to Oregonians who have previously received refunds.

In March, the Attorney General filed a racketeering and unlawful trade

practices lawsuit against the 19 companies and 9 individuals involved in the

White City enterprise.

http://www.doj.state.or.us/releases/Pages/2015/rel062315.aspx

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35

PENNSYLVANIA

June 5, 2015

Attorney General Kane Announces Lawsuit Against Medical Debt

Collector

Attorney General Kathleen G. Kane today announced the filing of a civil

complaint by the Health Care Section of her office against James Havassy and

his company, Hamilton Law Group, P.C.

Havassy and Hamilton Law Group were hired to collect medical debt by

healthcare providers in Lehigh and Northampton counties, as well as the

surrounding area.

According to the civil complaint, Havassy and his company violated the Unfair

Trade Practice and Consumer Protection Law (UTPCPL), the Fair Credit

Extension Uniformity Act (FCEUA) and the Fair Debt Collection Practices Act

(FDCPA).

Havassy is accused of using the state statute commonly known as Relative’s

Liability Procedure to coerce payments from debtors’ relatives, who were not

responsible for the debt. As alleged, the language used in a dunning letter

sent by Havassy is deceptive and confusing for the relatives.

https://www.attorneygeneral.gov/Media_and_Resources/Press_Releases/Pres

s_Release/?pid=1841

June 3, 2015

Attorney General Kane Announces Legal Actions Against Three

Automobile-Related Companies

Attorney General Kathleen G. Kane today announced her office has filed legal

actions against three automobile-related companies. One Bucks County-

based company is accused of failing to honor motor vehicle warranties,

another based in the western part of the state advertised used cars in a

misleading way and the third York-based company sold used cars without a

license.

The legal actions were filed by the Office of Attorney General's Bureau of

Consumer Protection. The Bureau conducts statewide sweeps of various car

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36

dealerships and reviews private online car listings as it seeks to find

unlicensed individuals and others taking advantage of consumers.

https://www.attorneygeneral.gov/Media_and_Resources/Press_Releases/Pres

s_Release/?pid=1839

WEST VIRGINIA

June 23, 2015

Attorney General Patrick Morrisey Announces $2.4 Million Settlement

with CashPoint

Attorney General Patrick Morrisey today announced his Office recently

reached a $2.4 million settlement with Virginia-based Dominion Management

Services, which does business as CashPoint, to resolve allegations it engaged

in a wide variety of unlawful debt collection practices.

As part of the settlement, the company has agreed to forgive more than $2.36

million in consumer loan debt, as well as release its liens on vehicle titles for

435 West Virginians, most of whom live in the Eastern Panhandle. While it

admitted no wrongdoing in the settlement, the company has pledged to

uphold all state and federal consumer protection laws in the future.

http://www.ago.wv.gov/pressroom/2015/Pages/Attorney-General-Patrick-

Morrisey-announces-$2.4-million-settlement-with-CashPoint.aspx

June 19, 2015

Attorney General Patrick Morrisey's Office Files Complaint Against Trio

Alarm

Attorney General Patrick Morrisey today announced his Office recently filed a

complaint against Wisconsin-based Trio Alarm, LLC, alleging the business

and its manager violated the West Virginia Consumer Credit and Protection

Act.

The complaint, which was filed in Cabell County Circuit Court, alleges Trio

Alarm and its manager, Tyler Ignatowski, engaged in unfair and deceptive

sales practices.

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37

WEST VIRGINIA

The complaint alleges Trio employees went door-to-door to sell home security

systems, despite the company lacking a license to sell these systems in West

Virginia. Employees then allegedly used several fraudulent, high-pressure

sales tactics to deceive consumers.

The company allegedly told its employees to target homes with signs or

stickers indicating it was already protected by another company’s security

system. Trio employees would allegedly then try to deceive the homeowner by

claiming Trio had taken over their existing company, or by claiming they were

from the homeowner’s current provider and were there to “upgrade” the

system.

The complaint states that as a result of these alleged fraudulent practices,

consumers unknowingly entered into new agreements for their home security.

Customers did not realize they were deceived until they received monthly

statements from both their former provider and Trio, the complaint alleges.

Consumers were then allegedly told they could not rescind their contract with

Trio unless they paid a termination fee.

http://www.ago.wv.gov/pressroom/2015/Pages/Attorney-General-Patrick-

Morrisey%27s-Office-Files-Complaint-Against-Trio-Alarm.aspx

June 5, 2015

Attorney General Patrick Morrisey's Office Files Complaint Against

Stiltner Contracting

Attorney General Patrick Morrisey announced his Office recently filed a

complaint and petition for preliminary and permanent injunction against a

Boone County contractor, alleging the business and its owner violated the

West Virginia Consumer Credit and Protection Act.

The complaint, which was filed in Kanawha County Circuit Court, alleges

Stiltner Contracting and its owner, Howard Stiltner, Jr., accepted payments

from consumers for home improvement projects that were not complete as

promised.

Attorney General Patrick Morrisey said his Office’s Consumer Protection

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38

Division began an investigation into Stiltner Construction after receiving a

number of complaints from consumers. According to the complaint, the

investigation revealed that Stiltner did not complete the work he was paid to

do, accepted money for materials while using scraps from previous jobs, and

left homeowners with no siding and a mismatched leaking roof.

http://www.ago.wv.gov/pressroom/2015/Pages/Attorney-General-Patrick-

Morrisey%27s-Office-Files-Complaint-Against-Stiltner-Contracting.aspx

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39

MULTISTATE CASES AND SETTLEMENTS

June 18, 2015

Largest National Medicare Fraud Takedown in History Results in 73

Individuals Charged in South Florida

Florida Attorney General Pam Bondi today joined federal authorities including

the Federal Bureau of Investigation, the Department of Health and Human Services, the Office of Personnel Management and the Food and Drug Administration to announce the charges of 73 South Florida residents for

their alleged participation in various schemes to defraud Medicare and Medicaid out of more than $262 million. The charges in South Florida are

part of a nationwide takedown by Medicare Fraud Strike Force operations in 17 cities that resulted in charges against 243 individuals, including more than 46 doctors, nurses, and other licensed medical professionals, involving

approximately $ 712 million in false billings. This coordinated takedown is the largest in strike force history, both in terms of the number of defendants and dollar amount.

http://www.myfloridalegal.com/newsrel.nsf/newsreleases/4783A2FF14D0C4AC85257E6800616A53

June 18, 2015

Attorney General Conway Announces Settlement with Inspire Pharmaceuticals

Attorney General Jack Conway announced his office and 48 attorneys general joined the federal government to reach a settlement with manufacturer Inspire

Pharmaceuticals, Inc., a pharmaceutical company with its U.S. headquarters in Illinois. This resolution settles allegations that the company violated the

False Claims Act by misleadingly marketing its drug AzaSite. It is alleged that these misleading practices caused doctors to write prescriptions for a non-FDA approved use that resulted in Medicaid and federal healthcare programs

paying millions of dollars in false claims.

The FDA only approved AzaSite for the treatment of bacterial conjunctivitis (pink eye). However, Inspire marketed AzaSite for the treatment of

blepharitis, the inflammation of eyelash follicles around the edge of the eyelid, for which it had not obtained FDA approval, by intentionally and misleadingly emphasizing the purported anti-inflammatory properties of AzaSite that had

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40

not been demonstrated by substantial evidence or substantial clinical experience. As a result of the settlement, Inspire will pay the states and the

federal government $6 million.

http://migration.kentucky.gov/Newsroom/ag/inspirepharm.htm

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41

MEDICAID FRAUD CASES AND SETTLEMENTS

ALABAMA

June 25, 2015

Attorney General Luther Strange Announces Conviction For Medicaid

Fraud, Identity Theft Scheme

Attorney General Luther Strange announced that Darnell Davon Nash, 30, of

Cleveland, Ohio, pleaded guilty yesterday in Montgomery County Circuit

Court to defrauding the Alabama Medicaid Agency.

Nash was indicted for his role in the filing of numerous false claims for

payment to the Alabama Medicaid Agency, and being in possession of

identifying information of approximately 25 Alabama residents.

Prosecutors describe how Nash, along with a co-defendant, established a fake

business named “Chase Farms Group” and fraudulently obtained status as

an Alabama Medicaid provider. The two then obtained, by deceit, the

Medicaid Provider ID of a north Alabama physician’s office, by stating they

ran a crisis center and wanted the physician’s office to be their medical

provider. People in the physician’s office became suspicious when they

attempted to contact Nash, who had used an alias, to inquire about the

partnership. The scheme also involved the distribution of flyers throughout

the Birmingham area, advertising assistance with obtaining government

subsidies. Then victims called the number provided and gave their identifying

information. Nash and his co-defendant would then bill Medicaid for alleged

services provided by the physician’s office using the stolen data. No

information may be released at this time regarding the co-defendant.

http://www.ago.state.al.us/News-658

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42

ALABAMA CONT’D

June 11, 2015

Attorney General Luther Strange Announces Conviction of Bessemer

Woman for Conspiring with Pharmacist to File False Claims to Medicaid

Attorney General Luther Strange announced the conviction of Sonia Judd

Coleman, 34, of Bessemer, for second-degree theft from the Alabama Medicaid

Agency. Coleman, who has been held at the Montgomery County Detention

Facility, pleaded guilty today in Montgomery County Circuit Court.

The Attorney General’s Medicaid Fraud Control Unit presented evidence to a

Montgomery County grand jury, resulting in her indictment in January.

Coleman was charged for her role in conspiring with a Bessemer Pharmacist,

Alan Bruce Connell, to file numerous false claims for payment to the Alabama

Medicaid Agency. The total loss to the Alabama Medicaid Agency was over

$50,000.00.

http://www.ago.state.al.us/News-655

CONNECTICUT

June 18, 2015

Attorney General George Jepsen Files False Claims Act Complaint

Alleging Psychiatrist Knowingly Submitted False Claims to the

Connecticut Medicaid Program

Attorney General George Jepsen announced today that he has filed a

complaint in Hartford Superior Court under the Connecticut False Claims Act

seeking treble damages and other relief stemming from an alleged long-

running scheme to submit false claims to the Connecticut Medical Assistance

Program (CMAP) from January 2010 through December 2014.

The state's complaint alleges that the co-owners of Brighter Concept, Inc. –

Dr. Ashwini Sabnis, a licensed psychiatrist enrolled as a provider in the

CMAP, and her husband, Saurav "Sam" Mohanty – participated in an

elaborate and illegal scheme that resulted in the submission of false claims

for services that were not provided, and claims that were "upcoded" - - billed

at a higher reimbursement code than warranted. In addition, the complaint

alleges that Sabnis and Mohanty knowingly attempted to conceal from the

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43

CONNECTICUT CONT’D

Department of Social Services (DSS), and the Attorney General, the existence

of evidence that would have established the fraud.

http://www.ct.gov/ag/cwp/view.asp?A=2341&Q=567212

June 8, 2015

Attorney General George Jepsen Announces State Reaches Settlements

with Three Defendants in Alleged Fraudulent Medicaid Billing Lawsuit

The state has executed settlement agreements with three defendants that resolve civil fraud allegations and claims stemming from an illegal Medicaid

dental billing scheme, Attorney General George Jepsen said today.

David Wu of Cheshire, Conn. and his companies, Arbor Dental Association LLC and Alpha Dental Group PC; Paul Anusavice of North Grafton, Mass.; and John Gallagher of Manchester, Mass. were among 28 individuals, dental

practices and corporations named in a civil lawsuit filed by the state in May 2012 that alleged participation in an elaborate and illegal scheme that resulted in the submission of fraudulent Medicaid dental claims over two

years in violation of the Connecticut False Claims Act and the Connecticut Unfair Trade Practices Act.

http://www.ct.gov/ag/cwp/view.asp?A=2341&Q=566752

GEORGIA

June 23, 2015

Attorney General Sam Olens Announces Columbus Woman Sentenced to

Prison for Submitting Fraudulent Claims to Medicaid.

On Monday, June 23, 2015, Della Upshaw of Columbus, Ga., pleaded guilty

in Muscogee Superior Court to one count of Medicaid Fraud (O.C.G.A. § 49-4-

146.1(b)). She also pleaded guilty to one count of Insurance Fraud (O.C.G.A. §

33-1-9), a charge brought by Muscogee County District Attorney Julia Slater.

Judge Ronald Mullins sentenced Upshaw to one year in prison, followed by

nine years probation and restitution in the amount of $98,344.15.

Upshaw owned Senior Care of Columbus, Inc., and Reaching Out Healthcare,

Inc. The companies were enrolled in the Community Care Service Program, a

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44

Medicaid program administered by the Georgia Department of Community

Health, for senior citizens in need of assistance, including in-home personal

care and day health services.

http://law.ga.gov/press-releases/2015-06-23/columbus-woman-sentenced-

prison-medicaid-fraud

June 22, 2015

Attorney General Sam Olens Announces Four Individuals Charged with

Submitting Fraudulent Claims to Medicaid

On Thursday, June 11, 2015, a Henry County Grand Jury charged Casandra

Jones, Fredrick Thrasher, Antoine Johnson and Lynesha McElveen with one

felony count of Medicaid Fraud (O.G.G.A. § 49-4-146.1(b)) and one felony

count of Conspiracy to Defraud the State (O.C.G.A. § 16-10-21). Casandra

Jones was charged with 38 additional counts of Forgery (O.C.G.A. § 16-9-1).

Casandra Jones and Fredrick Thrasher were the owners and operators of

House of Preparation, LLC, located in Henry County, Ga. House of

Preparation, LLC purported to provide Community Mental Health Services to

children. Antoine Johnson and Lynesha McElveen were employees of House of

Preparation, LLC.

http://law.ga.gov/press-releases/2015-06-22/four-individuals-charged-

medicaid-fraud-henry-county

June 10, 2015

Attorney General Sam Olens Announces Georgia Dentist Convicted of

Misuse of Medicaid Funds

On June 5, 2015, Attorney General Sam Olens announced the conclusion of a

multi-part investigation into Dr. Dennis B. Jaffe’s Atlanta-based dentistry

practice. After a joint investigation conducted by the Georgia Medicaid Fraud

Control Unit and federal partners, Dr. Jaffe, D.M.D., pled guilty to criminal

charges and civilly settled allegations of fraud for $324,327.05.

The criminal plea focused on allegations that Dr. Jaffe knowingly billed for

services provided on certain days when Dr. Jaffe was not in the office. On

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45

those days, unqualified staff performed services and Dr. Jaffe then billed as if

he had performed the services. Dr. Jaffe pled guilty to one count of Misuse of

Healthcare Funds, 18 U.S.C. § 669, and received a sentence of one year of

probation, 50 hours of community service and restitution of $3,368.10. In

connection with his plea, Dr. Jaffe also surrendered his license to practice

dentistry.

http://law.ga.gov/press-releases/2015-06-10/georgia-dentist-convicted-

misuse-medicaid-funds

LOUISIANA

June 29, 2015

Attorney General Buddy Caldwell Announces Medicaid Fraud Control

Unit Makes Two Arrests for Illegally Billing the Louisiana Medicaid

Program for Services That Were not Performed

Attorney General Buddy Caldwell announced today that a Shreveport

caregiver has been arrested after illegally billing the Louisiana Medicaid

Program for services that were not performed.

Terri Dewitt, 45, of 3414 Clarke Boulevard in Shreveport, was charged with

two counts of Medicaid fraud after submitting time sheets and service logs

that contained overlapping service hours which resulted in claims being

submitted to the Medicaid Program for services not rendered. As a result of

Dewitt’s actions, the personal care agencies where she was employed billed

Medicaid for services not rendered and were paid $11,784 by the Medicaid

Program. Dewitt was arrested last week by the Attorney General’s Medicaid

Fraud Control Unit investigators and booked into the East Baton Rouge

Parish Prison.

https://www.ag.state.la.us/Article.aspx?articleID=1038&catID=2

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46

LOUISIANA CONT’D

June 19, 2015

Attorney General Buddy Caldwell Announces Medicaid Fraud Control

Unit Arrests St. Martin Parish Woman For Submitting False Claims To

Medicaid

Attorney General Buddy Caldwell announced today that a St. Martinville

woman has been arrested for Medicaid fraud after causing false claims to be

submitted to the Louisiana Medicaid Program for health-care services that

were not performed.

Crystal Babers was charged with two counts of Medicaid fraud after

submitting false time sheets and service logs claiming she performed in-home

care services for a Medicaid beneficiary. As a result of Babers’ actions, the

personal care agency where she was employed billed Medicaid for services not

rendered and was paid $2,155.93 by the Medicaid Program. Babers was

arrested Tuesday by the Attorney General’s Medicaid Fraud Control Unit

investigators with assistance from the St. Martin Parish Sheriff’s Office and

was transported to the East Baton Rouge Parish Prison for booking.

https://www.ag.state.la.us/Article.aspx?articleID=1032&catID=2

June 8, 2015

Attorney General Buddy Caldwell Announces Two Caregivers Arrested for

Billing the Louisiana Medicaid Program for Services That Were Not

Performed

Attorney General Buddy Caldwell announced today that two caregivers have

been arrested for Medicaid fraud after illegally billing the Louisiana Medicaid

Program for services that were not performed.

Elaine Breaux, 64, of 222 St. Anthony Street in Raceland, was charged with a

single count of Medicaid fraud after submitting time sheets and service logs

that contained overlapping service hours which resulted in claims being

submitted to the Medicaid Program for services not rendered. Breaux was

arrested today by the Attorney General’s Medicaid Fraud Control Unit

investigators and booked into the East Baton Rouge Parish Prison.

https://www.ag.state.la.us/Article.aspx?articleID=1023&catID=2

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47

MASSACHUSETTS

June 11, 2015

Attorney General Maura Healey Announces Medway Woman Pleads

Guilty, Sentenced to Prison for Defrauding MassHealth and Filing False

Insurance Claims

Defendant and Husband Profited More Than $1 Million from the Sale of Medical

Products Obtained Through Fraudulent Insurance Claims

A Medway woman has pleaded guilty and been sentenced to one year in state

prison in connection with fraudulently billing MassHealth and profiting more

than $1 million from the sale of medical products obtained through the filing

of false health care claims, Attorney General Maura Healey announced

today. She was also ordered to pay $57,288 in restitution.

Denise Alessandrini, age 49, pleaded guilty on Wednesday in Suffolk Superior

Court to charges of Filing a False Health Care Claim, Larceny Over $250 (4

counts), Medicaid False Claims (8 counts), Larceny Over $250 by False

Pretenses (8 counts), and Conspiracy to Commit Health Care Fraud.

http://www.mass.gov/ago/news-and-updates/press-releases/2015/2015-

06-11-woman-guilty-defraud-masshealth.html

MISSISSIPPI

June 30, 2015

Attorney General Jim Hood Announces Ridgeland Resident Going to

Prison for Medicaid Fraud

A Ridgeland resident is going to prison for Medicaid Fraud, announced

Attorney General Jim Hood today.

Theresa Lane Fisher, 46, of Ridgeland, pleaded guilty to two counts of

Medicaid Fraud and one count of Medicare Fraud before Rankin County

Circuit Court Judge John Emfinger on Monday. As a result, Fisher was

sentenced to 11 years in the custody of the Mississippi Department of

Corrections with five years to serve, six years suspended and five years of

probation. Fisher was also ordered to pay $803,744.93 in restitution, a

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48

MISSISSIPPI CONT’D

penalty of $2,411,234.79, a $1,000 fine and $500 to the Victims

Compensation Fund.

The Attorney General’s investigation showed that Fisher was acting as a

medical director for a hospice care company and certifying patients for

hospice while only being qualified to be a physician’s assistant. Fisher also

billed the Medicaid program for visits while her license as a physician’s

assistant was suspended.

http://www.ago.state.ms.us/wp-

content/uploads/2015/06/june30_Ridgeland-Resident-Going-to-Prison-for-

Medicaid-Fraud.pdf

June 15, 2015

Attorney General Jim Hood Announces Southaven Resident Arrested on

Medicaid Fraud Charges

A former Rankin County resident has been arrested today following her

indictment on Medicaid Fraud charges, announced Attorney General Jim

Hood.

Natarsha Shuntel Short, 38, of Southaven, turned herself in to investigators

of the Mississippi Attorney General’s Medicaid Fraud Control Unit. A Rankin

County Grand Jury indicted her on one count of Felonious Medicaid

Fraud. She is accused of turning in fraudulent time sheets while employed as

a personal care sitter for a home health care agency in Flowood.

http://www.ago.state.ms.us/wp-

content/uploads/2015/06/JUNE15_Southaven-Resident-Arrested-on-

Medicaid-Fraud-Charges.pdf

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49

MISSISSIPPI CONT’D

June 10, 2015

Attorney General Jim Hood Announces Louisville Resident Arrested for

Medicaid Fraud

A Louisville woman is facing charges for filing false claims to her former

employer, announced Attorney General Jim Hood today.

Labeatris Estes, 31, was arrested Tuesday by the Mississippi Attorney

General’s Office Medicaid Fraud Control Unit following her recent indictment

by a Rankin County grand jury.

Estes is accused of filing Medicaid claims for more than $10,000 for home

health services that she did not provide.

http://www.ago.state.ms.us/wp-

content/uploads/2015/06/june10_Louisville-Resident-Arrested-for-Medicaid-

Fraud.pdf

NEW HAMPSHIRE

June 25, 2015

Attorney General Joseph Foster Announces Settlement Reached With Dr.

Eyad Almahayni for Failure to Maintaining the Required Documentation

Attorney General Joseph A. Foster announces that the Medicaid Fraud

Control Unit (MFCU) of the Department of Justice has reached a settlement

with Dr. Eyad Almahayni, DMD, to resolve allegations that his dental practice

submitted claims to Medicaid for dental services, between February 2008 and

July 2012, without maintaining the required documentation, without

documenting the participation of a dentist in a procedure requiring a dentist,

and for work done on Medicaid recipients by non-Medicaid providers. Under

the terms of the agreement, Dr. Almahayni agreed to pay a total sum of

$13,150.25 in restitution and investigative costs. Dr. Almahayni fully

cooperated with the investigation. During the relevant time period he was

practicing in Hampton, NH. He is no longer practicing in the state.

http://doj.nh.gov/media-center/press-releases/2015/20150625-dr-

almahayni-settlement.htm

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50

NEW MEXICO

June 2, 2015

Attorney General Hector Balderas Complaints Allege Medicaid Fraud at

Carlsbad-area Mental Health Center

Attorney General Hector Balderas’ office today charged four top personnel at

Carlsbad Mental Health Center with Medicaid fraud and also brought charges

against the center as a corporation. Criminal complaints against the four

individuals— Michael Stoll, Noel Clark, Darrill Woodfield and John Bain—and

the corporation were filed June 2, 2015, in Eddy County Magistrate Court.

The corporation and each of the individuals was charged with eight counts of

Medicaid fraud under the Medicaid Fraud Act, one count of conspiracy and

one count of fraud involving non-Medicaid funds.

http://www.nmag.gov/uploads/PressRelease/48737699ae174b30ac51a7eb2

86e661f/Carlsbad_area_Mental_Health_Center.pdf

NEW YORK

June 29, 2015

A.G. Schneiderman Announces $2.5 Million Settlement With NYC

Pharmacy For Improper Medicaid Billings

AG Investigation Resolves Allegations Related To Walgreen-Owned Trinity

HomeCare LLC; Pharmacy Lacked Proof It Delivered Expensive Infusion Drugs,

Primarily For Hemophilia Patients, To Their Homes

Attorney General Eric T. Schneiderman today announced a settlement that

returns $2.5 million to the state’s Medicaid program. The agreement reached

with Trinity Homecare LLC, a pharmacy primarily owned by Walgreen Co.,

began with a whistleblower claim of improper conduct and false Medicaid

billings related to drugs mainly prescribed for hemophilia patients. The court

approved settlement resolves claims of undocumented delivery by the

pharmacy of infusion drugs. In at least one instance, these expensive drugs

were allegedly left outside a patient’s home without signature by the patient.

The drugs can cost tens of thousands of dollars per delivery. Located in

College Point, Queens, Trinity also allegedly submitted claims to Medicaid for

a greater amount of drugs than it could document were actually delivered.

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http://www.ag.ny.gov/press-release/ag-schneiderman-announces-25-

million-settlement-nyc-pharmacy-improper-medicaid

June 16, 2015

A.G. Schneiderman Announces Arrest Of Capital Region Personal Care

Aides For Allegedly Defrauding Medicaid For Services Never Provided

Robert Lee Van Horne And Nicholas Gallup Submitted False Claims In Excess

Of $1K Each

Attorney General Eric T. Schneiderman today announced the arrest of

personal care aides Robert Lee Van Horne and Nicholas Gallup in Albany. Van

Horne and Gallup were arraigned in Albany City Court in front of the Hon.

William Carter. Van Horne, 33 and Gallup, 27, both of Schenectady, were

arraigned on multiple counts of Falsifying Business Records in the First

Degree, and Grand Larceny in the Fourth Degree, both Class E felonies. It is

charged that both defendants caused more than 50 false entries in the

business records of Capital District Physicians Health Plan (CDPHP), a

Medicaid Managed Care contractor for New York State, located in the City of

Albany, and stole property in excess of one thousand dollars.

http://www.ag.ny.gov/press-release/ag-schneiderman-announces-arrest-

capital-region-personal-care-aides-allegedly

June 10, 2015

A.G. Schneiderman Announces Arrests Of Six NYC And Westchester

Home Health Aides Charged With Defrauding Medicaid

The Individuals Allegedly Faked Credentials; Impersonated Certified Home

Health Aides; And Received No Show Jobs; Four Allegedly Defrauded The

Program Out Of Tens Of Thousands Of Dollars

Attorney General Eric T. Schneiderman today announced the arrests of six

home health care workers who worked in the Bronx, Kings, New York,

Richmond and Westchester Counties accused of defrauding the New York

State Medicaid Program, either directly or through a Medicaid managed care

plan. The defendants are charged separately, including allegations against

four of them for defrauding the program of more than $30,000. They were

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52

arrested and charged with a variety of felonies, including identity theft, grand

larceny and possession of forged documents for faking home-health care

credentials and submitting false billings for services which were never

rendered.

http://www.ag.ny.gov/press-release/ag-schneiderman-announces-arrests-

six-nyc-and-westchester-home-health-aides-charged

June 9, 2015

A.G. Schneiderman Announces Arrest Of Rochester Woman Allegedly

Involved In Fraudulent Billing Medicaid $13,000

Defendant Maria Quinones Accused Of Misrepresenting Educational

Credentials To Obtain Job At The Community Place of Greater Rochester

Attorney General Eric T. Schneiderman today announced Maria Quinones, 43,

of Rochester, was charged with Grand Larceny, a felony, in Rochester City

Court, for causing the New York State Medicaid program to be illegally billed

more than $13,000. It is alleged that Quinones falsely claimed to have a

college degree in order to obtain a job at The Community Place of Greater

Rochester (CPGR). CPGR then billed Medicaid for client services performed by

Quinones. State Medicaid regulations require providers to have at least an

associate’s degree or be a Registered Nurse.

http://www.ag.ny.gov/press-release/ag-schneiderman-announces-arrest-

rochester-woman-allegedly-involved-fraudulent-billing

OKLAHOMA

June 23, 2015

Oklahoma Attorney General Scott Pruitt Announces Poteau Speech

Pathologist Found Guilty of Falsifying Timesheets to Medicaid

A child’s speech pathologist pleaded no contest to one count of Medicaid

Fraud following charges brought by Oklahoma Attorney General Scott Pruitt.

Rebecca Lynn Reif, 46, of Poteau, worked as a speech pathologist for Ramsey

Speech Pathology in Muskogee. Reif was hired by the company to provide

speech therapy sessions to children, many of whom were eligible for Medicaid.

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53

Reif submitted falsified timesheets indicating she had conducted sessions

with children that never took place. This in turn caused Medicaid to pay more

than $2,500 for sessions that Reif did not conduct.

http://www.ok.gov/triton/modules/newsroom/newsroom_article.php?id=258

&article_id=16018

June 18, 2015

Attorney General Scott Pruitt Announces Child Counselor Pleads Guilty

to Submitting Fraudulent Bills to Medicaid Fraud

A former children’s counselor pleaded guilty to 11 felony counts following

charges brought by Oklahoma Attorney General Scott Pruitt.

Vincent Chukuneye Dike, 58, of Edmond, pleaded guilty to 11 counts of

Medicaid fraud.

Dike worked as a licensed professional counselor under supervision for

Genesi LLC in Moore and Reliant Living Center in Del City between December

2013 and February 2014. During the time period Dike submitted fraudulent

bills to the Oklahoma Health Care Authority for services that were not

rendered adding up to more than $78,000.

Dike was sentenced to 90 days in jail and will serve 10 years probation. As

part of probation, Dike was ordered to pay $179,898.40 in restitution, fines

and investigative costs.

http://www.ok.gov/triton/modules/newsroom/newsroom_article.php?id=258

&article_id=15999

PENNSYLVANIA

June 17, 2015

Attorney General Kathleen G. Kane Announces Pittsburgh Woman

Accused Of Abusing Special Needs Son Charged In Second Medicaid

Fraud Case

Attorney General Kathleen G. Kane today announced her office has filed a

second set of criminal charges against a Pittsburgh caregiver accused of

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54

overbilling a state disability program in part by forging the signature of her

care-dependent brother.

Vonda Kay Brown, 44, was charged Tuesday with three counts of Medicaid

fraud, two counts of theft by deception and one count of forgery.

The charges were filed three months after Brown was charged in a separate

case in which agents with the Attorney General's Medicaid Fraud Control

Section reported that Brown abused her special needs son and committed

Medicaid fraud. In that case, Brown is accused of submerging her son's hand

in liquid hot enough to cause a severe burn and submitting time sheets for

services that were never rendered for her son's care.

https://www.attorneygeneral.gov/Media_and_Resources/Press_Releases/Pres

s_Release/?pid=1852

SOUTH DAKOTA

June 11, 2015

Attorney General Marty Jackley Announces Madison Man Sentenced in

Medicaid Fraud Case

Attorney General Marty Jackley announced today that Shawn Earl Nills, 42,

Madison, was sentenced to serve 5 years in the State Penitentiary for

committing Medicaid fraud.

Third Circuit Court Judge Vincent A. Foley suspended the execution of

sentence on several conditions. Judge Foley ordered Nills to serve 90 days in

county jail, 2 years of probation, and ordered him to pay a total of $27,680.22

in restitution to the State of South Dakota. Nills was also ordered to pay a

$750 fine, and pay court costs of $104.00.

Nills pleaded guilty on March 18, 2015, in Lake County Criminal Case #15-22

to Making False Claims, a class 5 felony, pursuant to a plea agreement

reached with the State. Nills admitted that he knowingly and intentionally

submitted false claims to programs funded by the State of South Dakota,

including Medicaid, while he worked as a mental health counselor in

Madison. Nills admitted that he knowingly and intentionally prepared

numerous progress notes for counseling sessions that did not occur. Nills

further admitted that he used these fraudulent progress notes to substantiate

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55

false claims that he had submitted between October 3, 2012, and March 28,

2014.

http://atg.sd.gov/News/NewsReleases/NewsReleasesView/tabid/441/itemID

/3623/moduleID/597/Default.aspx

VERMONT

June 26, 2015

Attorney General William H. Sorrell Announces Ludlow Woman Charged

With Medicaid Fraud And False Pretenses

Attorney General William H. Sorrell announced today that Jennifer Newsome,

age 50, of Ludlow, Vermont, was arraigned on June 23, 2015, in Vermont

Superior Court for Windsor County on two felony counts of Medicaid Fraud

and three felony counts of False Pretenses. The court imposed conditions of

release governing Ms. Newsome’s conduct while the case is pending.

http://ago.vermont.gov/focus/news/ludlow-woman-charged-with-medicaid-

fraud-and-false-pretenses.php

VIRGINIA

June 12, 2015

Attorney General Mark Herring Announces Two Plead Guilty to

Healthcare Fraud

Connie and Stephanie Robbins Admit to Billing Medicaid for Services Not

Performed

A mother and daughter who operated a business that provided oversight to

personal care aides caring for elderly and disabled individuals, pled guilty

today in the United States District Court for the Western District of Virginia in

Abingdon to healthcare fraud.

Connie Robbins, 59, of Sugar Grove, Virginia and Stephanie Dawn Robbins,

37, of Marion, Virginia, both waived their rights to be indicted this morning

and pled guilty to a one-count Information charging them with conspiracy to

commit healthcare fraud.

According to evidence presented at today’s guilty plea hearing by Virginia

Assistant Attorney General and Special Assistant United States Attorney

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Janine Myatt, Stephanie and Connie Robbins operated Robbins CD Services,

a Consumer Directed Service Facilitator (CDSF) service provider. CDSF service

providers are hired by Medicaid recipients who are eligible for a waiver that

allows them to avoid moving into a nursing home and instead receive critical

care in their homes.

http://www.oag.state.va.us/index.php/media-center/news-releases/546-

june-12-2015-two-plead-guilty-to-healthcare-fraud

WASHINGTON

Jun 11, 2015

Attorney General Bob Ferguson Sues Couple Behind Scheme To Profit Off

Elderly, Veterans

Sold investments with no benefit, misrepresented qualifications

Attorney General Bob Ferguson has filed a lawsuit against a Snohomish

couple who scammed elderly Washington residents applying for Medicaid and

veterans benefits. The Attorney General’s Office alleges that the Cooks’

actions violated the state Consumer Protection Act.

Peter and Carolyn Cook, doing business as C&C Consulting, claim to help

their clients navigate applications for state and federal need-based programs

— namely, Medicaid and U.S. Veterans Administration Aid and Attendance —

to obtain necessary care.

The Cooks had no special training to provide Medicaid or Aid and Attendance

consulting services, and in fact broke the law by offering this Aid and

Attendance consulting for a fee without Veterans Administration

accreditation. Peter Cook also was involved in an elder fraud scheme in

California, and pleaded guilty to a criminal charge of filing a false income tax

return.

http://www.atg.wa.gov/news/news-releases/ag-ferguson-sues-couple-

behind-scheme-profit-elderly-veterans

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57

WASHINGTON CONT’D

Jun 4 2015

Attorney General Bob Ferguson Announces Jail Time For Fake Nurse

Who Forged Credentials To Access Medicaid Dollars

Attorney General Bob Ferguson announced that the King County Superior

Court yesterday convicted Elene Allonce of forging a nursing license that she

used to fraudulently serve as a Medicaid healthcare provider. Allonce is

sentenced to six months in jail, the most time allowed for this 16-year-old

crime.

After the Washington State Attorney General’s Office (AGO) charged Allonce

with forging a nursing license in 1999, she failed to appear for arraignment

and a warrant was issued. The defendant then disappeared for sixteen years.

She was recently returned to Washington state custody on that warrant after

being convicted in federal court in New York for stealing patient records and

submitting $10 million in false billings to Medicare— a separate scheme,

using a different name. Allonce’s six-month sentence from Washington will

run concurrently with the 12-year federal prison sentence she is currently

serving.

While taking classes at Bastyr University in Bothell, Wash., Allonce asked

another student, who was a registered nurse, for a letter of recommendation.

Allonce stated her future employer required the person writing the

recommendation to include a copy of his or her nursing license. The

defendant used this registered nurse’s number and fabricated another license,

inserting her name instead.

http://www.atg.wa.gov/news/news-releases/jail-time-fake-nurse-who-forged-

credentials-access-medicaid-dollars

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58

CONSUMER ADVOCACY

CALIFORNIA

June 12, 2015

Attorney General Kamala D. Harris Releases Debt Relief Interactive Tool

For Corinthian Colleges Students

Attorney General Kamala D. Harris today released an enhanced interactive

tool to help former Corinthian Colleges, Inc. students learn about new

expanded loan relief options granted to students by the U.S. Department of

Education. As a result of the Department’s announcement, a large majority of

former California Heald College students are now eligible for a streamlined

process for loan forgiveness, with an estimated $500-$600 million worth of

loans made to approximately 40,000 former Heald students since 2010.

Corinthian students should utilize the interactive tool created by the Attorney

General’s office to learn more about their new relief eligibility and to connect

with free resources near them.

https://oag.ca.gov/news/press-releases/attorney-general-kamala-d-harris-

releases-debt-relief-interactive-tool

COLORADO

June 24, 2015 Attorney General Cynthia H. Coffman Warns Homeowners of Contractor

Home Repair Scams After Extreme Weather This spring, Colorado has experienced extreme weather, leaving many

homeowners with costly damage from water and hail. Colorado Attorney General Cynthia H. Coffman is reaching out to homeowners to warn them of phony home repair contractor scams.

These scams typically involve phony contractors going door-to-door offering a

“special price” on roofing, siding, windows, asphalt or other services. Some claim to have done work for neighboring homes and have extra materials that they can offer at a discounted rate.

http://www.coloradoattorneygeneral.gov/press/news/2015/06/24/colorado_attorney_general_cynthia_h_coffman_warns_homeowners_contractor_home_r

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59

CONNECTICUT

June 2, 2015

Statement from AG Jepsen on Final Passage of Data Breach Notification

and Consumer Protection Legislation

Attorney General George Jepsen today issued the following statement on the

House of Representative's final passage of Senate Bill 949, An Act Improving

Data Security and Agency Effectiveness, which includes several changes to

the state's data breach notification law and requires at least one year of

identity theft protection for victims of data breaches involving Social Security

numbers:

"I welcome the General Assembly's attention to this important issue. The

number of reported data breaches has skyrocketed since the legislature

amended the breach notification law in 2012 to require companies to provide

notification to my office, and the unfortunate reality is that, as hackers

become more and more sophisticated, it's likely that consumers will continue

to be impacted by breaches for the foreseeable future. The legislation passed

by the Senate and the House this year will provide clarity on the minimum

requirements under Connecticut law for businesses that experience data

breaches affecting consumers' personal information.

http://www.ct.gov/ag/cwp/view.asp?A=2341&Q=566508

IDAHO

June 11, 2015

Attorney General Wasden Announces Coalition Devoted to Combatting

Identity Theft and Preventing Fraud

A collection of nonprofits, advocacy groups and state government agencies

committed to helping Idahoans learn about identity theft and prevent fraud

are forming a new partnership, Attorney General Lawrence Wasden

announced Thursday.

The 12-member coalition is now calling itself “The Idaho Scam Jam Alliance,”

a title Wasden says demonstrates the commitment members have in arming

Idahoans with the tools they need to protect themselves from con artists and

cyber criminals.

http://www.ag.idaho.gov/media/newsReleases/2015/nr_06112015.html

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60

ILLINOIS

June 24, 2015

Attorney General Lisa Madigan Warns Homeowners to Be On Alert For

Storm-Related Home Repair Scams

Following Monday’s tornadoes, Attorney General Lisa Madigan today warned

north-central Illinois residents to be on alert for home repair con artists

looking to exploit homeowners and local businesses needing repairs due to

storm-related damage.

Madigan cautioned Illinois residents who may be targeted by scammers who

quickly move into communities hit hard by storms to take advantage of people

with damage to their homes. Madigan noted that these “storm chasers” use

the opportunity to pressure people into making impulsive, and often

expensive, decisions about cleanup and construction work.

http://www.illinoisattorneygeneral.gov/pressroom/2015_06/20150624b.html

June 11, 2015

Attorney General Lisa Madigan: Phone Scammers Posing as Attorney

General’s Office Representatives

Attorney General Warns Phone Scammers Posing as Government Officials

Attempt to Con Targets Into Sending Money

Attorney General Lisa Madigan today alerted Illinois residents to a phone

scam in which callers pose as representatives of the Attorney General’s office

in an attempt to con people into sending money on supposed unpaid fines.

Madigan’s office has received several complaints this week from people who

have been contacted by scammers pretending to be officials representing the

Illinois Attorney General with bogus claims that the call recipients have

warrants out for their arrest. Call recipients, some of whom received multiple

calls, are told they will be arrested if they do not pay the fines within 30

minutes.

http://www.illinoisattorneygeneral.gov/pressroom/2015_06/20150611.html

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61

ILLINOIS CONT’D

June 2, 2015

Attorney General Lisa Madigan Calls On U.S. Dept. Of Education to Stop

Scammers Targeting Millions of Student Loan Borrowers

Attorney General Urges U.S. Department of Education to Implement Nonprofit

Credit Counseling Certification Program to Assist Borrowers

Attorney General Lisa Madigan today called on the U.S. Department of

Education to initiate a program to provide certified nonprofit credit counselors

for the millions of student loan borrowers seeking help to repay their federal

student loans. Madigan said more qualified sources for help are needed as an

industry of scam operations are increasingly targeting and exploiting

borrowers for profit.

In a letter to Secretary Arne Duncan, Madigan urged the Department to adopt

a program to certify nonprofit credit counselors who can serve as legitimate

sources of help for borrowers in need of counseling on their repayment

options, in particular borrowers who are in default. Madigan pointed to the

counselors certified by the U.S. Department of Housing and Urban

Development in the wake of the housing crisis that provided extensive support

and resources for struggling homeowners.

http://www.illinoisattorneygeneral.gov/pressroom/2015_06/20150602.html

INDIANA

June 15, 2015

Attorney General Greg Zoeller: Speak Up and Urge FCC to Stop Robocalls

The FCC will issue a long-awaited ruling this week that could help stop

endless robocalls, scam text messages and telemarking calls to peoples’

phones. One of the key proposals in the proposed rule change would allow

phone carriers to implement call-blocking technologies to screen robocalls

before they reach peoples’ landlines. This technology has existed for some

time, but the FCC’s current rules have prevented phone carriers from offering

the service. Zoeller and his fellow attorneys general have been urging the

FCC to make this and other telephone privacy updates for years.

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62

http://www.in.gov/activecalendar/EventList.aspx?view=EventDetails&eventid

n=221408&information_id=215467&type=&syndicate=syndicate

June 10, 2015

Attorney General Greg Zoeller Warns of Scam Targeting Property Owners

The Attorney General’s Office is warning people about a phone scam targeting

property taxpayers. Several Marion County residents have reported phone

calls to the Marion County Treasurer’s Office in which the caller claims to be

from the Treasurer’s or Auditor’s Office and tells them that their property will

be reviewed by the Court or sold the next day unless delinquent property

taxes are paid immediately over the phone.

These scam calls are NOT coming from local government offices. A treasurer’s

office will send information to taxpayers via the Postal Service or email unless

a property owner is already in contact with their staff. They will not demand

immediate payment over the phone.

http://www.in.gov/activecalendar/EventList.aspx?view=EventDetails&eventid

n=221345&information_id=215351&type=&syndicate=syndicate

June 1, 2015

Attorney General Greg Zoeller Thanks Legislators For Passing Indiana

Servicemembers Civil Relief Act

A newly passed state law extends the U.S. military’s consumer protections to

Indiana National Guard and Reserve members who are called up to active

duty. Having recommended the legislation, Indiana Attorney General Greg

Zoeller today thanked northeast Indiana legislators who passed the Indiana

Servicemembers Civil Relief Act into law.

“When Hoosiers in uniform are called up to active duty, they should not be

distracted by civilian-life difficulties such as canceling service contacts or

dealing with billing disputes while they are deployed far from home. We are

grateful to members of the Indiana General Assembly who recognized the

sacrifices our military personnel make and who updated state law to take

these concerns into account,” Zoeller said today in Fort Wayne.

http://www.in.gov/activecalendar/EventList.aspx?view=EventDetails&eventid

n=221149&information_id=215022&type=&syndicate=syndicate

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63

LOUISIANA

June 25, 2015

Attorney General Buddy Caldwell Warns Against Fake Debt Collectors

Attorney General Buddy Caldwell is warning consumers to be on the alert for

scam artists posing as debt collectors. It may be difficult to tell the difference

between a legitimate debt collector and an imposter.

Attorney General Caldwell said his office is seeing an uptick in reports from

consumers who have received harassing telephone calls from people trying to

collect on loans that don’t even exist.

https://www.ag.state.la.us/Article.aspx?articleID=1034&catID=2

June 11, 2015 Attorney General Buddy Caldwell Advises Consumers to Avoid Natural

Disaster Scams

With areas of Northwest Louisiana impacted by severe flooding, Attorney

General Buddy Caldwell warns consumers to be on the lookout for potential scams linked to fake charities or contractors seeking to cash in on the

damage. “While established charities shift into disaster response mode and seek

donations to help residents, scammers also jump on the chance to cash in on sympathy for flood victims,” Attorney General Caldwell said. “Fly-by-night

contractors often go door to door after natural disasters, offering to help victims clear debris, remove mold or repair homes.”

Attorney General Caldwell advises consumers to check out charities and contractors before writing a check or making an online donation.

https://www.ag.state.la.us/Article.aspx?articleID=1026&catID=2

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64

LOUISIANA CONT’D

June 3, 2015 Attorney General Buddy Caldwell Cautions Consumers Don't Pay For a

Vacation to Nowhere

With school out and summer in, many Louisiana residents may be itching to get out of town for vacation. As consumers search for their perfect getaways, they may come across good-looking vacation rental deals that seem amazing.

In an instance where a deal sounds too good to be true, that may be exactly the case. Attorney General Buddy Caldwell cautions consumers to beware of

the vacation to nowhere.

https://www.ag.state.la.us/Article.aspx?articleID=1020&catID=2

MARYLAND

June 23, 2015

Attorney General Brian Frosh Announces Successful Challenge to Merger

of Two Foodservice Providers

Attorney General Brian E. Frosh announced today that a challenge to the

merger of the nation's two largest foodservice distributors has been

successful, with a federal judge blocking the transaction pending further

review.

The Maryland Office of the Attorney General Antitrust Division joined with the

Federal Trade Commission, nine other states and the District of Columbia to

halt the merger of Sysco Corp. and USF Holding Corp., or US Foods. US

District Court Judge Amit P. Mehta, in the District of Columbia, on Tuesday

issued temporary injunction blocking the merger. The Federal Trade

Commission must now complete a full administrative review of the proposal

before it can proceed.

http://www.oag.state.md.us/Press/2015/062315.html

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MARYLAND CONT’D

June 9, 2015

Attorney General Frosh Helps Launch Effort to Protect Assets of Aging

Adults

Maryland Attorney General Brian E. Frosh today helped launch a new effort to

safeguard assets of older adults and protect them from fraud, promoting the

need for specially-tailored banking services to help aging consumers manage

money and stay in their homes.

Attorney General Frosh was joined by the Maryland Consumer Rights

Coalition and other advocates in encouraging the banking industry to adopt

innovative practices and tailor products for an aging population, while

improving training so staff can be on the lookout for fraud.

Frosh took part in the kick-off of "Securing Older Adult Resources," or SOAR,

a new initiative of the Maryland Consumer Rights Coalition. The Coalition

released a report card issuing grades to 10 Baltimore-area banks on how they

serve older adults. A short video of the kick-off event can be seen here:

https://youtu.be/IfhoVfN3ayw

http://www.oag.state.md.us/Press/2015/060915.html

MISSISSIPPI

June 16, 2015

Attorney General Jim Hood Warns Consumers to Be Aware of Phone

Scams Targeting Taxpayers After the Tax Season

Attorney General Jim Hood is once again reminding Mississippi consumers to

remain cautious of tax-related phone scams. Even though the 2015 tax

season has ended, these scams continue.

Con artists are impersonating IRS agents when calling and threatening

Mississippi consumers. Attorney General Jim Hood warns consumers not to

fall victim to these con artists or others like them. “The answer is simple for

this and other similar phone scams – listen to your instincts. If something

sounds too good to be true or is suspicious, don’t take the action requested.”

http://www.ago.state.ms.us/wp-

content/uploads/2015/06/june16_Attorney-General-Warns-Consumers-to-

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66

Be-Aware-of-Phone-Scams-Targeting.pdf

MISSOURI

Jun 23, 2015

Attorney General Chris Koster releases Resource Guide on Identity Theft

Attorney General Chris Koster said today his office has developed a new

Identity Theft Resource Guide that is available to the public. The guide

informs Missourians on steps they should take now to protect themselves

from becoming a victim and how to repair the damage caused by identity

theft.

Koster said identity theft is one of the fastest-growing crimes in the United

States, affecting more than 10 million victims every year.

The new booklet can be viewed online. Printed copies of the guide can be

ordered online.

https://www.ago.mo.gov/home/news-archives/2015-news-archives/ag-

koster-releases-resource-guide-on-identity-theft

Jun 19, 2015

Attorney General Chris Koster Warns Consumers Of “Storm-Chasers”

Following Flooding

Attorney General Chris Koster today warned consumers to be alert for

possible "storm-chasers" following the heavy rains and flooding across

Missouri. Koster said that his office will pursue action against anyone who

takes advantage of Missouri consumers in the aftermath of storms.

"We are here to protect Missourians whose homes and businesses are

damaged by these devastating storms," Koster said. "All Missourians who

experience storm or flooding damage should be on the alert for storm-chasers

-- scammers who follow severe weather and prey on people needing to repair

or rebuild their property."

Koster said storm-chasers typically go door-to-door offering to provide repair

or clean-up services. They often claim to be recovery experts or contractors

specializing in flood repairs. In reality, these storm-chasers provide shoddy or

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67

no work after taking up-front payment, and then flee the area, leaving the

homeowner with little or no recourse.

https://www.ago.mo.gov/home/news-archives/2015-news-archives/ag-

koster-warns-consumers-of-storm-chasers-following-flooding

NEVADA

June 25, 2015

Attorney General Laxalt Encourages Nevadans to Take Advantage of Free

Credit Restoration Assistance

Home Again Program offers one-on-one financial counseling and guidance to all

Nevadans statewide

Nevada Attorney General Adam Paul Laxalt recommends Nevadans learn more

about free credit restoration services available through the Home Again

Program sponsored by his office. Residents are encouraged to be sure they

qualify for a mortgage before looking for a new home. Subprime credit scores

may not only affect Nevadans’ abilities to purchase a home, but may also

determine payment at higher rates for consumer loans or insurance.

Consumers are urged to use free annual credit reports offered by the Federal

Trade Commission (FTC) to ensure their reports are accurate and up to date.

Should they find errors in their credit report, consumers may file a dispute

with the listed reporting agencies. If the error is not corrected, a complaint

may also be filed with the Consumer Protection Financial Bureau (CFPB).

http://ag.nv.gov/News/PR/2015/Attorney_General_Laxalt_Encourages_Neva

dans_to_Take_Advantage_of_Free_Credit_Restoration_Assistance/

June 12, 2015

Attorney General Laxalt Advises Nevada Homeowners to be Wary of Loan

Modification Scams

Nevada Attorney General Adam Paul Laxalt, in partnership with the Home

Again Nevada Homeowner Relief Program sponsored by the Office of the

Nevada Attorney General, warns Nevadans of loan modification scams. With

interest rates at an all-time low, many Nevada homeowners may be looking to

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68

NEVADA CONT’D

modify their existing loans. Some home equity lines of credit, having been

acquired by homeowners as long as 10 years ago, are due to be adjusted to

higher rates over the next three years. For many struggling homeowners,

particularly those underwater, securing a loan modification may provide the

relief needed to avoid going into default.

http://ag.nv.gov/News/PR/2015/Attorney_General_Laxalt_Advises_Nevada_

Homeowners_to_be_Wary_of_Loan_Modification_Scams/

June 4, 2015

Attorney General Laxalt Warns Nevadans of Fraudulent Veterans Charity

Scam

Nevada Attorney General Adam Paul Laxalt warns Nevadans of a fraudulent

charity scam soliciting donations for veterans. A caller claiming to represent

Veterans Helping Nevada Veterans seeks contributions by phone. The caller

then directs the contributor to send money to a specified location. In reality,

the contributions are forwarded to the residence of a fraudster.

http://ag.nv.gov/News/PR/2015/Attorney_General_Laxalt_Warns_Nevadans_

of_Fraudulent_Veterans_Charity_Scam/

NEW JERSEY

June 11, 2015

Acting Attorney General John J. Hoffman Warns with Ramadan

Approaching, New Jersey Division of Consumer Affairs Enforces Honesty,

Transparency in Sale of Halal Foods

New Jersey consumers who shop for halal foods, either in preparation for the

approaching month of Ramadan or throughout the year, can rest assured that

the New Jersey Division of Consumer Affairs requires all food vendors to live

up to their promises when selling foods that are represented as being halal,

just as the Division does for the sale of kosher foods.

http://nj.gov/oag/newsreleases15/pr20150611a.html

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69

NORTH CAROLINA

June 29, 2015

Attorney General Roy Cooper Urges Vacationers To Know Their Rights

On Vacation Rentals

State law applies to vacation rental properties at NC beaches, mountains

Families renting vacation homes in North Carolina can avoid problems by

reading rental agreements carefully and learning their rights under state law,

Attorney General Roy Cooper said today.

For both North Carolinians and people from other states, North Carolina’s

coast and mountains are popular summer vacation destinations that offer a

variety of vacation properties for short-term rental. The Vacation Rental Act

protects consumers who rent a property in North Carolina for fewer than 90

days.

http://www.ncdoj.gov/News-and-Alerts/News-Releases-and-

Advisories/Press-Releases/Know-your-rights-on-vacation-rentals,-AG-Cooper-

ur.aspx

June 16, 2015

Attorney General Roy Cooper Avoid Rip Offs With AC Repairs, Attorney

General Roy Cooper Urges

Check out repair services before you hire one and don’t pay for work up front

With temperatures forecast to hit 100 degrees in parts of North Carolina this

week, air conditioners are working overtime and some will break down,

leaving homeowners in need of quick relief. But don’t let soaring temperatures

keep you from doing your homework on air conditioning repairs, Attorney

General Roy Cooper urged North Carolina homeowners today.

Each year, dozens of consumers contact the Attorney General’s Consumer

Protection Division to complain about problems with air conditioning and

heating repairs. To avoid problems with HVAC repairs:

http://www.ncdoj.gov/News-and-Alerts/News-Releases-and-

Advisories/Press-Releases/Avoid-rip-offs-with-AC-repairs,-Attorney-General-

R.aspx

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OHIO

June 19, 2015

Attorney General DeWine Warns of Lottery Scams

Ohio Attorney General Mike DeWine today warned Ohioans to avoid lottery

and sweepstakes scams as the Mega Millions and Powerball jackpots grow.

In 2015, the Ohio Attorney General’s Consumer Protection Section has

received more than 400 complaints about sweepstakes or prizes. Most

consumers do not lose money, but dozens of individuals have reported losses

ranging from $12 to more than $200,000.

The scams often begin with a phone call or a letter claiming the consumer has

won a few million dollars through a lottery or sweepstakes. In order to collect

the winnings, consumers are told to wire a few hundred or a few thousand

dollars to cover fees or taxes. In reality, they haven't won a prize, and any

money they send will be lost.

http://www.ohioattorneygeneral.gov/Media/News-Releases/June-

2015/Attorney-General-DeWine-Warns-of-Lottery-Scams

PENNSYLVANIA

June 24, 2015

Attorney General Kane offers tips for avoiding popular travel scams

Attorney General Kathleen G. Kane today offered guidance to Pennsylvanians

on popular travel scams. This latest advisory is the third in a summer series

of travel-related alerts designed to keep consumers safe from fraud during the

busy summer travel season.

https://www.attorneygeneral.gov/Media_and_Resources/Press_Releases/Pres

s_Release/?pid=2147483651

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71

WEST VIRGINIA

June 2, 2915

Attorney General Patrick Morrisey Warns Business Owners of FTC

Complaint Scam

Attorney General Patrick Morrisey is warning business owners of a fraudulent

email from the Federal Trade Commission that claims to deal with a “pending

consumer complaint.”

The email warns that a complaint against the business has been filed with the

FTC and requests that the owner click on a link. Clicking on the link may

install malware on a computer that can cause the device to crash. Malware

also can be used to monitor and control a person’s online activity, steal his or

her personal information, send spam, and commit fraud.

http://www.ago.wv.gov/pressroom/2015/Pages/Attorney-General-Patrick-

Morrisey-Warns-Business-Owners-of-FTC-Complaint-Scam.aspx