national student financial aid scheme annual performance plan...

National Student Financial Aid SchemeAnnual Performance Plan

for the year 2015/16

1 | NSFAS Annual Performance Plan 2015/16

TABLE OF CONTENTS Official Sign-off 2Foreword by the Chairperson 3Part A: Strategic Overview 4

1. Mandate 42. Vision 43. Mission 44. Values 45. Updated Situational Analysis 55.1. Performance Delivery and Organisational Environment 56. Revisions to Legislative and other Mandates 57. Overview of 2015/16 budget and MTEF estimates 67.1. Expenditure Estimates 67.2. Expenditure budget detail 7

Part B: Strategic Objectives 8

7.3. MTEF Targets 87.4. Quarterly Targets 108. Reconciling performance targets with the budget and MTEF 138.1. Programme: Student Centered Financial Aid 138.2. Programme: Administration 14

Annexure A: Indicator Descriptions 15Annexure B: Abbreviations 19

NSFAS Annual Performance Plan 2015/16 | 2

Official Sign-offIt is hereby certified that this Annual Performance Plan:

• Was developed by the management of the National Student Financial Aid Scheme (NSFAS) under the guidance of its Board;

• Takes into account all the relevant policies, legislations and other mandates for which NSFAS is responsible;

• Accurately reflects the strategic outcome orientated goals and objectives NSFAS will endeavour to achieve in the fiscal year 2015/16.

L Nage, MrChief Financial Officer Signature:

Sixholo, MsSnr. Manager: Strategic Planning and Performance Signature:

M Daca, Mr Executive Officer Signature:

Approved by T Mosia, Prof.Acting Chairperson Signature:


FOREWORD BY THE CHAIRPERSON

This Annual Performance Plan (APP) sets out the path that NSFAS will follow in the 2015/16 financial year to reach its strategic goals. The APP builds on the work done in previous performance plans and continues the efforts of management and employees to provide an efficient service to students.

Added to this is a new objective aimed at strengthening stakeholder relations and communication by taking a more active role in seeking stakeholder feedback and monitoring stakeholder satisfaction levels as part of an integrated approach to client service management.

In this financial year NSFAS will renew its focus on raising funds and recovering loans in order to increase the pool of funds available for loans and bursaries. Furthermore NSFAS plans to strengthen its research capacity in order to provide policy inputs and thought leadership in key issues affecting the higher education sector.

We will also ensure that we provide a conducive working environment for our employees in order to drive performance excellence in our operations and to enable the implementation of our strategy.

--------------------------Prof. Themba Mosia Acting Chairperson: NSFAS Board

PART A: STRATEGIC OVERVIEW

1. MANDATE

NSFAS is responsible for:• providing loans and bursaries to eligible students; • developing criteria and conditions for the granting of loans and bursaries to eligible

students in consultation with the Minister of Higher Education and Training;• raising funds;• recovering loans;• maintaining and analysing a database; and• undertaking research for the better utilisation of financial resources and advising the

Minister on matters relating to student financial aid.

2. VISION

A model public entity that provides financial aid to all eligible public university and Technical and Vocational Education and Training (TVET) college students from poor and working class families.

3. MISSION

To transform NSFAS into an efficient and effective provider of financial aid to students from poor and working class families in a sustainable manner that promotes access to, and success in, higher and further education and training, in pursuit of South Africa’s national and human resource development goals.

The mission statement is made up of three distinct elements which describe why NSFAS exists, what we do, and the impact on our constituency:

• NSFAS exists to provide financial aid to eligible students at public TVET colleges and public universities.

• NSFAS identifies eligible students, provides loans and bursaries and collects student loan repayments to replenish the funds available for future generations of students.

• NSFAS supports access to, and success in, higher education and training for students from poor and working class families who would otherwise not be able to afford to study.

4. VALUES

External Values for our Students and Stakeholders:

Accessibility - We create an environment that allows efficient, effective and direct access to NSFAS and the funding it provides to eligible students. Transparency - We are open and honest with all students and stakeholders.


Affordability - We offer affordable solutions for students to study at public universities and TVET colleges. Reliability - We honour our commitments and strive to deliver on our mandate.Authenticity - We protect our students and stakeholders by offering quality services and information.

Internal Values for our staff and organization:

Integrity - We act with integrity towards all stakeholders, and support clients that uphold the same values. Accountability - We take responsibility for our actions that drive performance management. Respect - We treat all our staff members with respect and fairness. Innovation - We strive to innovate in communicating with and serving students.

5. UPDATED SITUATIONAL ANALYSIS

5.1. Performance Delivery and Organisational EnvironmentThere have been no changes in the external and/or internal environments that might affect performance since the development of the strategic plan.

6. REVISIONS TO LEGISLATIVE AND OTHER MANDATES

There have been no changes in the legislative and other mandates that might affect performance since the development of the strategic plan.


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7.1.

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Econ

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Clas

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Curre

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Com

pens

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em

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28,5

6338

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84,6

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117,

305

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39,7

3142

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74,5

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7.2.

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bud

get d

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ease

in p

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e of

st

uden

ts in

the

stud

ent-

cent

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mod

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aid

tuiti

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side

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on

the

due

date

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%

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ease

in p

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stu

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s in

the

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mod

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paid

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te

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indi

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% 98

%

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ims

paid

to in

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r 10

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indi

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arch

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arch

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by

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arch

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w In

dica

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arch

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rts

prod

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5 of

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arch

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prod

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5 of

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arch

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prod

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2.2

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ber o

f res

earc

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ublis

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indi

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rese

arch

pro

ject

pu

blis

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sear

ch p

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ct

publ

ishe

d1

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arch

pro

ject

pu

blis

hed

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ber o

f pol

icy b

riefs

pr

oduc

ed

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indi

cato

r1

polic

y br

ief p

rodu

ced

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licy

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duce

d1

polic

y br

ief p

rodu

ced

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crea

se in

per

cent

age

of

satis

fied

stak

ehol

ders

Ne

w in

dica

tor

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stak

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ders

sa

tisfie

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% st

akeh

olde

rs

satis

fied

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stak

ehol

ders

sa

tisfie

d

No.

Stra

tegi

c obj

ectiv

eOb

ject

ive

stat

emen

tNo

.Ke

y Pe

rform

ance

in

dica

tor

Base

line

2015

/16

2016

/17

2017

/18

PROG

RAM

ME:

STU

DEN

T CE

NTR

ED F

INAN

CIAL

AID

STAK

EHOL

DER

PERS

PECT

IVE

PART

B: S

TRAT

EGIC

OBJ

ECTI

VES

7.3.

MTE

F Ta

rget

s

1Im

prov

e th

e di

sbur

sem

ent o

f fun

ds

and

allo

wan

ces

to

stud

ents

To p

rogr

essi

vely

impr

ove

the

effic

ienc

y of

pay

men

ts o

f tui

tion,

re

side

nce

fees

, allo

wan

ces

and

claim

s to

stu

dent

s an

d in

stitu

tions

2Pr

ovid

e po

licy

inpu

ts o

n st

uden

t fin

ancia

l aid

To

pro

vide

pol

icy in

puts

on

stud

ent f

inan

cial a

id b

y co

nduc

ting

rese

arch

pro

gram

mes

and

pub

lishi

ng th

e ou

tcom

es

3Im

prov

e ke

y ex

tern

al

stak

ehol

der s

atis

fact

ion

To im

prov

e st

akeh

olde

r sat

isfa

ctio

n by

impr

ovin

g st

akeh

olde

r re

latio

ns a

nd co

mm

unica

tion

for t

hose

sta

keho

lder

s id

entif

ied

in

sect

ion

6.2

of th

e St

rate

gic P

lan.


No.

Stra

tegi

c obj

ectiv

eOb

ject

ive

stat

emen

tNo

.Ke

y Pe

rform

ance

in

dica

tor

Base

line

2015

/16

2016

/17

2017

/18

PROG

RAM

ME:

STU

DEN

T CE

NTR

ED F

INAN

CIAL

AID

FIN

ANCI

AL P

ERSP

ECTI

VE

No.

Stra

tegi

c obj

ectiv

eOb

ject

ive

stat

emen

tNo

.Ke

y Pe

rform

ance

in

dica

tor

Base

line

2015

/16

2016

/17

2017

/18

PROG

RAM

ME:

ADM

INIS

TRAT

ION

INTE

RNAL

PRO

CESS

ES P

ERSP

ECTI

VE

No.

Stra

tegi

c obj

ectiv

eOb

ject

ive

stat

emen

tNo

.Ke

y Pe

rform

ance

in

dica

tor

Base

line

2015

/16

2016

/17

2017

/18

PROG

RAM

ME:

ADM

INIS

TRAT

ION

LEAR

NIN

G AN

D GR

OWTH

PER

SPEC

TIVE

4Im

prov

e lo

an co

llect

ions

To

impr

ove

loan

colle

ctio

ns in

crem

enta

lly e

ach

year

4

Incr

ease

in lo

an

colle

ctio

ns

R338

820

.613

R3

73m

2015

/16

Actu

al +

10%

201

6/17

Act

ual +

10%

5In

crea

se fu

ndin

g ra

ised

To in

crea

se th

e po

ol o

f fun

ding

ava

ilabl

e fo

r elig

ible

stu

dent

loan

s an

d bu

rsar

ies

incr

emen

tally

eac

h ye

ar th

roug

h va

rious

fund

rais

ing

mec

hani

sms

5.1

Num

ber o

f new

fund

ers

secu

red

145

5

5

5.2

Incr

ease

in fu

ndin

g ra

ised

from

curre

nt

fund

ers

R1,0

51,1

63 b

illion

R105

m20

15/1

6 Ac

tual

+ 1

0%20

16/1

7 Ac

tual

+10

%

6Ro

ll-ou

t new

stu

dent

ce

ntre

d m

odel

To

roll-

out t

he n

ew s

tude

nt ce

ntre

d m

odel

by

incr

easi

ng th

e pe

rcen

tage

of s

tude

nts

on th

e m

odel

6

Incr

ease

in p

erce

ntag

e of

stu

dent

s m

igra

ted

to

new

stu

dent

-cen

tred

m

odel

15%

of N

SFAS

stu

dent

s (6

5000

stu

dent

s)

30%

of N

SFAS

stu

dent

s 50

% of

NSF

AS s

tude

nts

75%

of N

SFAS

stu

dent

s

7Im

prov

e go

vern

ance

To im

prov

e go

vern

ance

sta

ndar

ds b

y m

aint

aini

ng a

n un

qual

ified

au

dit w

ith ze

ro m

ater

ial s

tate

men

ts7

AGSA

aud

it op

inio

nUn

qual

ified

aud

itUn

qual

ified

aud

it w

ith ze

ro m

ater

ial

mis

stat

emen

ts

Unqu

alifi

ed a

udit

with

zero

mat

eria

l m

isst

atem

ents

Unqu

alifi

ed a

udit

with

zero

mat

eria

l m

isst

atem

ents

8

Striv

e fo

r a h

igh

perfo

rman

ce cu

lture

an

d im

prov

ed w

orki

ng

envi

ronm

ent

To s

triv

e fo

r a h

igh

perfo

rman

ce cu

lture

by

impr

ovin

g pr

oduc

tivity

an

d in

crea

sing

em

ploy

ee e

ngag

emen

t

8.1

Incr

ease

in p

erce

ntag

e of

pr

oduc

tive

empl

oyee

sNe

w in

dica

tor

60%

empl

oyee

s w

ith ra

ting

of

3 an

d ab

ove

70%

empl

oyee

s w

ith ra

ting

of

3 an

d ab

ove

80%

empl

oyee

s w

ith ra

ting

of 3

and

abo

ve

8.2

Incr

ease

in p

erce

ntag

e of

en

gage

d em

ploy

ees

New

indi

cato

r50

% em

ploy

ees

enga

ged

60%

empl

oyee

s en

gage

d65

% em

ploy

ees

enga

ged

9

Ensu

re in

form

atio

n te

chno

logy

(IT)

and

or

gani

satio

nal s

trat

egic

alig

nmen

t

To a

lign

orga

nisa

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,914

Staf

f edu

catio

n, tr

aini

ng a

nd d

evel

opm

ent

177

350

2,16

51,

902

-1,

902

1,38

61,

824

1,92

1

Post

age,

sta

tione

ry a

nd co

mpu

ters

ervi

ces

1,27

91,

200

5,75

27,

847

-7,

847

3,50

23,

970

4,18

4

Offic

ial f

unct

ions

1,67

03,

027

1,74

11,

559

-1,

559

1,81

92,

009

2,12

4

Tran

sfor

mat

ion

Prog

ram

me

2014

-

Desi

gn o

f stu

dent

cent

ered

mod

el-

2,86

51,

492

--

--

Softw

are,

net

wor

k in

frast

ruct

ure

and

impl

emen

tatio

n of

new

prog

ram

mes

/pro

duct

s-

12,2

0971

,034

1,80

97,

483

9,29

2-

--

Polic

ies,

Pro

cedu

res

and

Trai

ning

-15

,325

274

--

--

--

--

--

--

-

Fina

ncia

l tra

nsac

tions

in a

sset

s an

d lia

bilit

ies

--

--

--

--

-

Tran

sfer

s an

d su

bsid

ies

--

--

--

--

-

Paym

ents

for c

apita

l ass

ets

Build

ings

: non

-res

iden

tial

--

--

--

--

Furn

iture

and

offi

ce e

quip

men

t16

91,

548

274

2,13

6-

2,13

614

011

812

4

Softw

are

and

othe

r int

angi

ble

asse

ts1,

031

794

3,20

83,

086

-3,

086

1,65

633

736

9

Com

pute

r equ

ipm

ent

831

1,03

01,

648

1,91

3-

1,91

32,

029

1,59

01,

678

Vehi

cles

--

250

--

300

--

Tota

l32

,957

89,0

2215

1,37

910

2,37

47,

483

109,

857

65,6

5877

,322

80,3

32

Acco

untin

g su

rplu

s/(d

efici

t)5,

806

--

--

--

--

Prog

ram

me

Audi

ted

outc

omes

Adju

sted

app

ropr

iatio

n 20

14/1

5M

ediu

m-t

erm

exp

endi

ture

est

imat

e

8.2.

Pr

ogra

mm

e: A

dmin

istr

atio

n


Stra

tegi

c obj

ectiv

eNo

Indi

cato

rDe

finiti

onCa

lcul

atio

n/ D

ata

colle

ctio

nSu

ppor

ting

docu

men

tatio

nIn

dica

tor r

espo

nsib

ility

Impr

ove

the

disb

urse

men

t of f

unds

and

al

low

ance

s to

stu

dent

s1.

1In

crea

se in

per

cent

age

of s

tude

nts

in

the

stud

ent-

cent

red

mod

el p

aid

tuiti

on a

nd re

side

nce

fees

on

the

due

date

To e

nsur

e th

at s

tude

nts

at

univ

ersi

ties

and

colle

ges

in th

e ne

w s

tude

nt ce

ntre

d m

odel

rece

ive

tuiti

on a

nd re

side

nce

fees

on

or

befo

re a

pre

dete

rmin

ed d

ate.

The

du

e da

te is

the

agre

ed p

aym

ent

date

bet

wee

n NS

FAS

and

the

inst

itutio

ns in

the

stud

ent c

entr

ed

mod

el.

Perc

enta

ge =

Num

ber o

f st

uden

ts

who

se fe

es fo

r tui

tion

and

resi

denc

es a

re p

aid

on d

ue d

ate

in

the

stud

ent-

cent

red

mod

el d

ivid

ed

by to

tal n

umbe

r of s

tude

nts

in th

e st

uden

t-ce

ntre

d m

odel

x 1

00.

• To

tal n

umbe

r of s

tude

nts

who

hav

e si

gned

loan

/bur

sary

agre

emen

t at i

nstit

utio

ns in

new

stu

dent

cent

red

mod

el•

Pro

of o

f pay

men

t aga

inst

th

ose

stud

ents

for t

uitio

n an

d re

side

nce

• B

ank

stat

emen

ts s

how

ing

proo

f of p

aym

ent.

Note

: Diff

eren

t due

dat

es ca

n ap

ply

for d

iffer

ent s

tude

nts

COO

1.2

Incr

ease

in p

erce

ntag

e of

stu

dent

s in

the

stud

ent-

cent

red

mod

el p

aid

al

low

ance

s on

the

due

date

A NS

FAS

stud

ent i

s a

regi

ster

ed

stud

ent w

ho h

as s

igne

d a

loan

ag

reem

ent f

or fu

ndin

g fo

r the

ac

adem

ic ye

ar u

nder

revi

ew. T

he

due

date

is th

e da

te in

whi

ch a

ll the

pr

e-co

nditi

ons

have

bee

n m

et b

y th

e st

uden

t to

rece

ive

an a

llow

ance

.

Perc

enta

ge =

Num

ber o

f pai

d st

uden

ts o

n du

e da

te in

the

stud

ent-

cent

red

mod

el d

ivid

ed b

y to

tal n

umbe

r of s

tude

nts

date

in th

e st

uden

t-ce

ntre

d m

odel

x 10

0

• E

O M

emo

com

mun

icatin

g th

e da

te(s

) of p

aym

ent t

ost

uden

ts.

• B

ank

stat

emen

ts s

how

ing

proo

f of p

aym

ent.

• F

inal

repo

rt, in

dica

ting

paym

ent d

ue d

ates

No

te: D

iffer

ent d

ue d

ates

can

appl

y to

diff

eren

t ins

titut

ions

COO

1.3

Perc

enta

ge o

f cla

ims

paid

to

inst

itutio

ns o

utsi

de o

f the

stu

dent

-ce

ntre

d m

odel

on

the

due

date

All in

stitu

tions

who

hav

e su

bmitt

ed

thei

r cla

ims

befo

re th

e du

e da

te

for s

ubm

issi

ons

mus

t be

paid

the

claim

s on

or b

efor

e th

e du

e da

te fo

r pa

ymen

t of c

laim

s. Th

e du

e da

te is

th

e ag

reed

pay

men

t dat

e be

twee

n NS

FAS

and

the

inst

itutio

ns o

utsi

de

of th

e st

uden

t cen

tred

mod

el.

Perc

enta

ge cl

aim

s =

Paid

clai

ms

by th

e 31

Dec

embe

r div

ided

by

tota

l num

ber o

f cla

ims

x 100

for

inst

itutio

ns o

utsi

de o

f the

stu

dent

-ce

ntre

d m

odel

• EO

Mem

o co

mm

unica

ting

the

date

(s) o

f pay

men

t of

claim

s to

in

stitu

tions

• C

laim

s re

ceiv

ed a

nd p

aid

regi

ster

sho

win

g da

tes

of

rece

ipt o

f cla

ims

and

paym

ent

of cl

aim

s•

Ban

k st

atem

ents

for

paym

ents

COO

1.4

Upfro

nt p

aym

ent m

ade

to

inst

itutio

ns o

utsi

de o

f the

stu

dent

ce

ntre

d m

odel

on

the

due

date

To e

nsur

e th

at in

stitu

tions

are

pai

d an

upf

ront

pay

men

t of 3

0 pe

rcen

t of

thei

r allo

catio

n ea

ch y

ear b

y 31

M

arch

.

Perc

enta

ge a

lloca

tion

= To

tal

allo

catio

n pe

r ins

titut

ion

x 0.3

.•

Allo

catio

n co

nfirm

atio

n le

tter

s•

EO

Mem

o co

mm

unica

ting

the

date

(s) f

or u

pfro

nt p

aym

ents

to

app

licab

leCO

O

ANN

EXUR

E A:

INDI

CATO

R DE

SCRI

PTIO

NS

Note

: All

indi

cato

rs a

re n

on-c

umul

ativ

e


Stra

tegi

c obj

ectiv

eNo

Indi

cato

rDe

finiti

onCa

lcul

atio

n/ D

ata

colle

ctio

nSu

ppor

ting

docu

men

tatio

nIn

dica

tor r

espo

nsib

ility

Prov

ide

polic

y in

puts

on

stud

ent f

inan

cial a

id2.

1Nu

mbe

r of r

esea

rch

repo

rts

prod

uced

A re

sear

ch re

port

is a

doc

umen

t pr

epar

ed b

y to

est

ablis

h or

conf

irm

fact

s, re

affir

m th

e re

sults

of

prev

ious

wor

k, s

olve

new

or e

xistin

g pr

oble

ms,

sup

port

theo

rem

s,

or d

evel

op n

ew th

eorie

s. It

can

be co

mm

issi

oned

or c

ondu

cted

in

-hou

se fo

r use

inte

rnal

ly o

r by

stak

ehol

ders

. The

repo

rt m

ay h

ave

“act

iona

ble”

reco

mm

enda

tions

. It

is a

ppro

ved

by th

e EX

MA.

The

re

sear

ch is

cond

ucte

d ac

cord

ing

to

an a

ppro

ved

rese

arch

pla

n.

Coun

t num

ber o

f EXM

A ap

prov

ed

repo

rts

eman

atin

g of

the

EXM

A ap

prov

ed re

sear

ch p

lan.

Coun

t num

ber o

f EXM

A ap

prov

ed

repo

rts

eman

atin

g of

the

EXM

A ap

prov

ed re

sear

ch p

lan.

GM: C

orpo

rate

Ser

vice

s

2.2

Num

ber o

f res

earc

h pr

ojec

ts

publ

ishe

dA

rese

arch

repo

rt th

at is

mad

e av

aila

ble

to s

take

hold

ers

eith

er

on in

tran

et, w

ebsi

te o

r any

ot

her m

ediu

m fo

r dis

sem

inat

ing

info

rmat

ion

depe

ndin

g on

the

targ

et

audi

ence

. NSF

AS E

XMA

will

appr

ove

rese

arch

repo

rt fo

r pub

licat

ion

each

ye

ar.

Coun

t num

ber o

f EXM

A ap

prov

ed

publ

ishe

d re

sear

ch re

port

s•

EXM

A ap

prov

ed re

sear

ch p

lan

• M

inut

es o

f EXM

A ap

prov

al to

pub

lish

rese

arch

repo

rt•

Date

and

mod

e of

pub

licat

ion

2.3

Num

ber o

f pol

icy b

riefs

pro

duce

d A

polic

y br

ief i

s a

conc

ise

sum

mar

y of

a p

artic

ular

issu

e, th

e po

licy

optio

ns to

dea

l with

it, a

nd s

ome

reco

mm

enda

tions

on

the

best

op

tion.

It is

aim

ed a

t gov

ernm

ent

polic

ymak

ers

and

othe

rs w

ho

are

inte

rest

ed in

form

ulat

ing

or

influ

encin

g po

licy.

The

polic

y br

ief

will

be s

ubm

itted

to th

e DH

ET o

r an

y ot

her s

take

hold

er.

Coun

t num

ber o

f pol

icy b

riefs

• Ap

prov

ed re

sear

ch p

lan

• Po

licy

brie

f•

Subm

issi

on le

tter

and

da

te

EO

Impr

ove

key

stak

ehol

der r

elat

ions

and

co

mm

unica

tion

3In

crea

se in

per

cent

age

of s

atis

fied

st

akeh

olde

rsTh

e pe

rcen

tage

of s

take

hold

ers

that

giv

e NS

FAS

a po

sitiv

e ra

ting

or a

ppra

isal

on

qual

ity o

f ser

vice

. St

rate

gic P

lan

sect

ion

6.2

cont

ains

a

list o

f key

sta

keho

lder

s fo

r NSF

AS.

Firs

t a b

asel

ine

will

be d

eter

min

ed

and

then

inte

rven

tions

are

put

in

plac

e to

impr

ove

satis

fact

ion

leve

ls.

Not a

ll of t

he s

take

hold

ers

will

be m

easu

red

in o

ne y

ear.

NSFA

S EX

MA

will

give

gui

danc

e on

whi

ch

stak

ehol

ders

will

be m

easu

red

each

yea

r usi

ng v

ario

us to

ols

for

mea

surin

g st

akeh

olde

r sat

isfa

ctio

n e.

g. s

urve

y/fe

edba

ck o

r eva

luat

ion

form

s et

c

• C

ount

num

ber o

f EXM

A ap

prov

edin

terv

entio

ns

• D

ocum

ent s

take

hold

er

satis

fact

ion

resu

lt (p

erce

ntag

e)

from

rese

arch

repo

rt

• E

XMA

appr

oved

rese

arch

pl

an –

def

ines

par

amet

ers

e.g.

st

akeh

olde

rs, s

ervi

ce le

vel t

o be

m

easu

red

etc.

• EX

MA

min

utes

for a

ppro

val o

f re

sear

ch p

lan,

mea

sure

men

t too

l, in

terv

entio

ns a

nd fi

nal r

esea

rch

rep

ort.

• St

akeh

olde

r sat

isfa

ctio

n Re

sear

ch re

port

COO



Stra

tegi

c obj

ectiv

eNo

Indi

cato

rDe

finiti

onCa

lcul

atio

n/ D

ata

colle

ctio

nSu

ppor

ting

docu

men

tatio

nIn

dica

tor r

espo

nsib

ility

Impr

ove

loan

colle

ctio

ns4

Incr

ease

in lo

an co

llect

ions

To p

rogr

essi

vely

impr

ove

the

man

ner i

n w

hich

we

colle

ct o

n th

e lo

ans

prov

ided

. The

am

ount

th

en s

erve

s as

an

indi

cato

r for

im

prov

ed lo

an co

llect

ions

. Thi

s w

ill be

mea

sure

d in

mon

etar

y va

lue

(Ran

ds) c

olle

cted

from

deb

tors

, le

ss cr

edit

bala

nces

retu

rned

from

in

stitu

tions

.

Coun

t am

ount

colle

cted

(Ran

ds)

from

deb

tors

• B

ank

stat

emen

ts (d

ebto

r

paym

ents

)

CFO

Incr

ease

fund

ing

rais

ed5.

1In

crea

se in

num

ber o

f new

fund

ers

secu

red

A ne

w fu

nder

is a

fund

er w

ho d

idn’

t co

ntrib

ute

finan

cial a

id th

roug

h NS

FAS

in th

e ye

ar im

med

iate

ly

befo

re th

e ye

ar b

eing

mea

sure

d.

Coun

t of n

ew fu

nder

s•

MOU

sig

ned

in cu

rrent

fina

ncia

l

year

EO

5.2

Incr

ease

in f

undi

ng ra

ised

from

cu

rrent

fund

ers

A pe

rcen

tage

incr

ease

in th

e to

tal r

and

valu

e (co

llect

ive)

rais

ed

from

exis

ting

fund

ers

mea

sure

d on

sig

ning

of a

gree

men

ts. T

his

exclu

des

the

new

fund

ers

desc

ribed

ab

ove

in 5

.2 fo

r eac

h ye

ar u

nder

re

view

.

Perc

enta

ge in

crea

se =

Act

ual

colle

cted

for t

he p

revi

ous

year

+1

0%

• S

igne

d M

OU•

Ban

k st

atem

ents

EO

Roll-

out n

ew s

tude

nt ce

ntre

d m

odel

6

Incr

ease

in p

erce

ntag

e of

stu

dent

s m

igra

ted

to n

ew s

tude

nt-c

entr

ed

mod

el

An in

crea

se in

the

perc

enta

ge o

f NS

FAS

fund

ed s

tude

nts

who

are

on

the

stud

ent-

cent

red

mod

el.

The

num

ber o

f stu

dent

s is

use

d as

a

prox

y fo

r mea

surin

g th

e ro

ll out

pr

ogre

ss.

Perc

enta

ge s

tude

nts

mig

rate

d =N

umbe

r of s

tude

nts

on s

tude

nt

cent

red

mod

el d

ivid

ed b

y to

tal

num

ber o

f NSF

AS s

tude

nts

x 100

• B

oard

min

utes

for a

ppro

val t

o

in

crea

se n

umbe

r of s

tude

nts

• B

oard

app

rove

d ro

ll out

pla

n•

Boa

rd Tr

ansf

orm

atio

n

pr

ogra

mm

e re

port

• L

ist o

f ins

titut

ions

and

num

ber

st

uden

ts in

the

new

stu

dent

-

cent

red

mod

el

COO

Impr

ove

gove

rnan

ce7

AGSA

aud

it op

inio

n T

he a

udit

opin

ion

is is

sued

by

the

Audi

tor-

Gene

ral.

Docu

men

t aud

it op

inio

n fro

m A

GSA

audi

t rep

ort

• A

RC a

ppro

ved

audi

t im

prov

emen

t

Plan

• A

GSA

audi

t rep

ort

CFO


Stra

tegi

c obj

ectiv

eNo

Indi

cato

rDe

finiti

onCa

lcul

atio

n/ D

ata

colle

ctio

nSu

ppor

ting

docu

men

tatio

nIn

dica

tor r

espo

nsib

ility

Striv

e fo

r a h

igh

perfo

rman

ce cu

lture

and

im

prov

ed w

orki

ng e

nviro

nmen

t8.

1In

crea

se in

per

cent

age

of p

rodu

ctiv

e em

ploy

ees

The

perc

enta

ge o

f em

ploy

ees

who

ar

e ac

hiev

ing

perfo

rman

ce ra

tings

of

3 a

nd a

bove

.

• P

erce

ntag

e of

em

ploy

ees

who

are

achi

evin

g pe

rform

ance

ratin

gs o

f

3 an

d ab

ove

• P

rior y

ear p

erfo

rman

ce b

asel

ine

• P

erfo

rman

ce m

anag

emen

t

trai

ning

regi

ster

s•

Sig

ned

perfo

rman

ce a

gree

men

ts•

Sig

ned

mid

year

and

fina

l pe

rform

ance

revi

ew re

cord

s•

Pro

duct

ivity

repo

rt

GM: C

orpo

rate

Ser

vice

s

8.2

Incr

ease

in p

erce

ntag

e of

eng

aged

em

ploy

ees

Empl

oyee

eng

agem

ent i

s a

wor

kpla

ce a

ppro

ach

desi

gned

to

ens

ure

that

em

ploy

ees

are

com

mitt

ed to

thei

r org

aniza

tion’

s go

als

and

valu

es, m

otiv

ated

to

cont

ribut

e to

org

aniza

tiona

l su

cces

s, a

nd a

re a

ble

at th

e sa

me

time

to e

nhan

ce th

eir o

wn

sens

e of

wel

l-bei

ng. A

n ap

prov

ed

prof

essi

onal

inde

pend

ent t

ool w

ill be

use

d to

mea

sure

em

ploy

ee

enga

gem

ent.

• C

ount

num

ber o

f EXM

A ap

prov

ed

in

terv

entio

ns

• D

ocum

ent e

mpl

oyee

eng

agem

ent

re

sult

(per

cent

age)

from

rese

arch

repo

rt

• E

ngag

emen

t pla

n/st

rate

gy

ap

prov

al b

y EX

MA

• S

urve

y ap

prov

al b

y EX

MA

• E

XMA

min

utes

for a

ppro

val

• S

urve

y re

port

•

HR

& R

EMCO

or B

oard

min

utes

GM: C

orpo

rate

Ser

vice

s

Ensu

re in

form

atio

n te

chno

logy

(IT)

and

or

gani

satio

nal s

trat

egic

alig

nmen

t9

Stat

us le

vel f

or C

GICT

AS a

chie

ved

The

stat

us le

vel f

or C

GICT

AS is

is

sued

by

the

Audi

tor-

Gene

ral

Docu

men

t aud

it op

inio

n fro

m A

GSA

audi

t rep

ort

• IT

com

mitt

ee A

ppro

ved

IT

St

rate

gic P

lan

• A

GSA

audi

t rep

ort

CIO


AGSA Auditor-General South Africa

CFO Chief Financial Officer

CIO Chief Information Officer

COO Chief Operations Officer

CGICTAS Corporate Governance of Information and Communication Technology Assessment Standards

DBE Department of Basic Education

DHET Department of Higher Education and Training

EO Executive Officer

EXMA Executive Management

GM General Manager

NDP National Development Plan

NSDS National Skills Development Strategy

NSF National Skills Fund

NSFAS National Student Financial Aid Scheme

PCHET Portfolio Committee on Higher Education and TrainingPPPFA Preferential Procurement Policy Framework Act

SARS South African Revenue Service

SETA Sector Education and Training Authority

SMART Specific, Measurable, Achievable, Realistic and Timebound

TVET Technical and Vocational Education and Training

ANNEXURE B: ABBREVIATIONS


national student financial aid scheme annual performance plan...

Documents