national thank your customers week: 5 ways to show gratitude

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Page 1: National Thank Your Customers Week: 5 ways to show gratitude

National Thank Your Customers Week: 5 ways to show gratitude

Image source: deluxe.com

Have you missed the opportunity to thank your customers during thanksgiving? Thoughthanking your customers should never be occasion specific, we thought this could be a goodopportunity to convey a heartfelt thank you to your valued customers.

Research shows that customers are likely to spend more if they are thanked on a regularbasis. Here are few proven ways to show gratitude to your customers this new year’s:

1. Take it personally

Don’t hesitate to connect with your customers on a personal level. It doesn’t mean you tohave to know where they are spending their next holidays at, but simply a call on theirbirthdays or anniversaries or any special occasion to convey a thank you message would benice.

2. Connect on social media

Connecting with customers on the social media sphere can be very rewarding. There alwayswill be a lot of customers and patrons who show their loyalty to you via social media. Spot

Page 2: National Thank Your Customers Week: 5 ways to show gratitude

them, connect with them and reward them online. For e.g. – take their permission to usetheir image and tag them to give out a thank you post.

3. A freebie always work

Take time to craft a nice gift and send them to your valued customer with a personalizednote. Select a gift which has utility, try to identify what your customer would prefer. Wait tillyou get a call back from your customer all delighted and feeling good about the freebiereceived.

4. Mail a hand written note

The old ways never fail to charm customers. Write down a hand written letter and mail itthe traditional way. You can use a vintage look to make things more appealing. Get a nicevintage cover, use yellow pages and write with ink. You may want to mail a fresh bouquet oflilies along with the letter.

5. Hold an event and invite them over

Organize an event especially for the customers you want to thank. Create an agenda,arrange a buffet, score promotional goodie bags, etc. Invite customers over and tell themhow much thankful you are. Click loads of pictures and later send them the framed ones.

Whatever you do make sure you do it with authenticity. People are not fools, a fake thankyou will always be noticed. Do it, if it only comes from the heart. Don’t attempt to thankeveryone at the same time, you can’t make everyone feel special at the same time. Try andmake it significant for a few and go all out.

By ArtworkServicesUSA