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NATIONAL TRAINING & PRODUCTIVITY CENTRE HANDBOOK

NTPC HEAD OFFICE

2/8 Queen Elizabeth Drive Nasese

Central Western Northern

Narere CentreLot 1, Beaumont Road

Nabua CentreCorner of Jerusalem

Road

Samabula CentreDerrick Campus

Suva

Nadi CentreLot 1 Queens Rd

Nadi

Rakiraki CentreKalawati House Level 1Korotale Valley Road

Lautoka CentreNaceva St,9 Naviti St,

Lot 5, Marine Drive.

Sigatoka CentreSurs Trading Level

2 Suite 1,2,&3Town End Solevu

King Road

Labasa CentreNayaca SubdivisonRosawa St, FNPF

Building

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OverviewWelcome to the Handbook of the National Training and Productivity Centre (NTPC), formerly known as the Training and Productivity Authority of Fiji (TPAF). Key functions of NTPC as mandated through the Fiji National University amended Decree 2010 are as follows: •Ensurethatthein-servicetrainingneedsoftheindustriesinFijiaremetatalltimes. •ManagetheApprenticeshipSysteminFiji. •PromoteProductivityandBusinessExcellenceprogrammesinindustryandactastheNational Productivity Organisation for Fiji on behalf of the Government. •Beresponsiblefortraininggrantswithinthebudgetaryprovisionsandfinancialpoliciesofthe University. •Carryoutsuchtradetestsasarenecessaryforfulfillingtheobjectiveoftrainingfornationaldevelopment. •Carryoutothersuchresponsibilitiesrelatingtoindustrytrainingneedsasaredelegatedtothe NationalCentrebytheFNUSenateortheViceChancellor.

In 2010, Cabinet endorsed the merger of TPAF with FNU. Henceforth, the former TPAF continued to function as the National Training and Productivity Centre (NTPC) of the FNU. After the merger, NTPC underwentarestructuretoensureefficiencyandimprovedresponsivenesstoindustryneeds.Thethreetraining divisions of NTPC are as follows: •DivisionofBusinessandInformationTechnology •DivisionofExecutiveManagementandHospitalityServices •DivisionofTechnicalTraining

Otherthanthesethreetrainingdivisions,theDepartmentofNationalTradeTestandtheDepartmentofNationalApprenticeshipfallundertheambitoftheDirectorate.

NTPC Courses & Credit AccreditationRationalebehindestablishingcreditpointsforNTPCprogrammes:

Creditpointsrefertothepointscommensuratewithclassroomcontacthoursandspecifiedself-directedlearning.Self-DirectedLearning (SDL) is learning thata studentundertakes through formal/structuredstudyonone’sown.Thiscouldbefromreadingprescribedmaterials,carryingoutprescribedhomeworkorassignments,or,predeterminedpracticalwork.Noneofthesewouldrequireaninstructortobepresent.Onecreditpointcomprises15hoursofsuchclassroomstudiesandspecifiedself-directedlearning.Eachprogrammeofstudywillspecifythetotalcreditpointsthatareneededforapersonwiththeminimumentryrequirementtosuccessfullycompletetheprogrammeattherequiredlevelofcompetency/achievements.The total credit points for a programmeof study shall normally be divided into number of coursesorunits,withclearspecificationofthetotalcreditpointsforeachunit.Ascreditpointsdependuponthetimenecessarytosuccessfullycompleteaunit,creditpointsmaydifferfordifferentunitswithinaprogramme.

Thefollowingappliestonon-creditcourses: •WheretheUniversityshallofferongoingcoursesaspartofindustrialoron-the-jobeducation andtraining,and/oradult/continuingeducation. •Wherecoursesbuildtowardsorattractcertificatesofattainment,theyshallbecredited,andthus regulatedthroughthepoliciesprescribedintheseregulations. •Wherecoursesdonotattractanycertificateofattainment,orwherecoursesareunrelatedtoanyaccreditation,certificatesofparticipationshallbeofferedtoparticipants. •Studentsenrolledforcertificatesofparticipationshallpaytherequiredfeesforthecourse,butshallnotgainanycredittowardsacertificateofattainment.

NTPCoperates from itsHeadOfficebasedatQueenElizabethDrive inNasese,andhasCentres inNarere,Nabua,Samabula,,Sigatoka,Nadi,Lautoka,RakirakiandLabasa.

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MESSAGE FROM THE DIRECTOR

ItismypleasuretointroducethetrainingprogrammesoftheNationalTrainingandProductivityCentre(NTPC) of the Fiji National University. The NTPC, being the National Productivity Organisation of Fiji, is bestowedwiththetaskofprovidingtrainingtoorganisationssothattheybecomeefficient,productiveandcancompetebothlocallyandglobally. NTPC conducts short courses in a diverse range of areas through its three training divisions, namely: the DivisionofBusinessandInformationTechnology,theDivisionofExecutiveManagementandHospitalityServices and, theDivision ofTechnical Training.These courses range from IT,QualityManagement,Environment Management, Occupation Health and Safety, Business Excellence, and Accounting, toCustomerService,Hospitality,Tourism,Sales,Marketing,FashionDesigning,BusinessCommunications,Training of Trainers, Knowledge Management, Supervision, Management and Executive LeadershipDevelopment.IntheTechnicalTrainingareas,therangeisevenwidercoveringsome27tradesinTradeTest, Apprenticeship Training Scheme, Electrical, Electronics, Automotive, Construction, Plumbing,Joinery,toMarineandPortIndustryDevelopment.

All trainingprogrammesonofferhavebeencollaborativelydevelopedwithour industrypartnersand Iam grateful for the comments and feedback that we have received from all stakeholders. All courses are wellbalancedintheirtheoryandpracticalaspectsandaregearedtoimpartskills-basedtrainingstoallstudentsandparticipants.

IamdelightedtopresenttheNTPCHandbook,whichoutlinesdetailsofthecoursesofferedthroughthedifferent divisions of NTPC.

Wewillbedelightedtoconductcustomisedin-houseprogrammesforanyorganisationoremployerinanyarea.Wewillalsoformulatetrainingprogrammesthatmaybeindemand,eveniftheyarenotlistedinourofferings.Pleasefeelfreetospeaktous.

Welookforwardtohearingfromyouinanynewarea(s)ofneedaswellasreceivingon-goingfeedbackonourprogrammesandservices.

Kamlesh Prakash

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MESSAGE FROM THE DEPUTY DIRECTOR DIVISION OF BUSINESS AND INFORMATION TECHNOLOGY

It’smyprofoundpleasuretowelcomeyoualltotheDivisionofBusinessandInformationTechnology(BIT)of the National Training and Productivity Centre (NTPC). We acknowledge and value the contribution from theIndustriesinformulatingthetrainingProgrammesfortheDivisionwhichareskillbasedandpracticalin nature.

IamconfidentthatyourdecisiontochooseNTPCasyourpreferredtrainingproviderwillnotonlyprovideyouwithapositivelearningexperiencebutwillassistyourorganisationachieveexcellenceinthebusinessendeavor.Ourtrainingprogrammesprovideaplatformtotheorganisationstonetworkandlearnthebestpracticesfromamongst.

WehavedevelopedanextensiverangeofprogrammesintheareasofInformationTechnology,AccountingandFinance,QualityManagement,EnvironmentManagement,OccupationalHealthandSafety,Industrialand Systems Engineering, and Productivity Promotions. The NTPC continues to diversify its trainingprogrammes toaddressskillsshortageandcater fornew trendsanddevelopments.ThedivisionalsoorganisestheNationalConventiononQualityandadministerstheFijiBusinessExcellenceAwards.

We have competent trainers with Industry exposure to effectively deliver our programmes.We havealsoformedpartnershipswithrenownedoverseaspartnerssuchasMicrosoft,CompTIA,TAFEWesternSydneyInstitute,NationalSafetyCouncilofAustralia,andAsianProductivityOrganisationinorderdeliverqualitytraininginFiji.

I thankyou forchoosing theDivisionofBusinessand ITasyour trainingpartnerandwishsuccess inimplementingthelearning’sintomeaningfulactionsforthegrowthofyourorganisationandourcountryasa whole.

Sachin Deo

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Staff DetailsName Title Qualification LocationSachinDeo DeputyDirectorBIT MastersofInformationSystems NaseseMelveenaNaidu ExecutiveAssistant BachelorofArtsinTourism&Hospitality NaseseSainiLikudrotiniRasila FinanceOfficer DiplomainBusinessStudies NasesePraneel Chand Head Of Training Information

TechnologyPostgraduateDiplomainManagement Nadi

JashvirBir TrainingOfficerIII PostgraduateDiplomainComputerScience&InformationSys.

Samabula

Rajneel Karan IT Training Instructor BachelorofInformationTechnology SamabulaPinky Kumar ITDevelopmentOfficer PostgraduateDiplomainInformationSystems SamabulaUlaiasiVukinawasa-wasa

IT Training Instructor BachelorofComputerApplications Samabula

MandeepSingh IT Training Instructor MastersinComputerScience&InformationSys-tems

Samabula

SwaranRavindra TrainingOfficerIII PostGraduateDiplomainInformationSystems SamabulaRavinesh Chandra IT Training Instructor DiplomainSoftwareDevelopmentandsystems

AdministrationNaviti

ShaneelDeo IT Training Instructor PostgraduateDiplomainComputing&InformationSystems

Naviti

ManpreetSingh Training Instructor BScComputingScience&InformationSystems,PostGraduateDiplomainInformationSystems,CertIVinTAA,TOT'sI-IV

Samabula

MonishSharan Training Instructor BachelorofScienceCS&IS NadiPrity Ram CustomerServiceOfficer DiplomainBusinessStudies-Accounting SamabulaTavaitaLikulagi CustomerServiceOfficer DiplomainBusiness RakirakiAshnaSharma CustomerServiceOfficer AdvanceDiplomainIS SamabulaAmrish Narayan Head of Training Productivity

&QualityPostGraduateCertificateinBusinessAdministra-tion

Nasese

Pauliasi Nauku TrainingOfficer Dip.-EnvironmentalHealth&OHS.PursuingMBA NaseseSandeepKumar Training Instructor Bachelor’sDegreeinEngineeringTechnology NaseseNaomi Coalala TrainingOfficer MastersinEnvironmentialScience NasesePranita Devi SeniorTrainingOfficer MastersofAccounting/Finance NaseseDaventy Naidu TrainingOfficer AdvanceDiplomainQualityManagement NaseseKrishneel Reddy Program Assistant BachelorofCommerce NaseseAbhilasha Chandra CustomerServiceOfficer DiplomainInformationSystems NavitiRonitaPratap CustomerServiceOfficer DiplomainAccounting&Management NaseseSheetalBajpai CustomerServiceOfficer BachelorsinManagement&Economic NaseseSalanietaBaleisuva ClericalOfficer CertificateofBusinessSecretarial,DiplomainBusi-

nessStudiesNasese

KavineshSami QualityServiceOfficer BachelorofArts,CCNA1,2,3,4 NaseseTanielaQalilawa QualityServiceOfficer DiplomainManufacturingTechnology(Industrial&

SystemsEngineering-TAFE)Nasese

ShavineshKumar CustomerServiceOfficer BachelorofCommerce Nasese

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DEPARTMENT OF PRODUCTIVITY AND QUALITYOverviewThe Department of Productivity and Quality provides training and consulting services on strategies,techniquesandtoolsforproductivityandqualitymanagementinmanufacturingandserviceorganizations.Productivityandqualityareintegralcomponentsoforganizations’operationalstrategies.Productivityplaysanimportantroleatbothmacroandmicrolevels.Atmicro-level,firmsuseproductivityasaperformancemeasuretobenchmarkagainstbest-in-classcompaniestoidentifybestpractices.Qualitymanagementhasbecomeanimportantpartofmanagementcultureandallowsorganizationstocontinuallyimproveitsprocesses,productsandservices.

TheDepartmentdelivers trainingcourseswhicharespecificallydesignedfor the industryandensuresthattheneedsofourclientsaremetbytrainingthatequipsthemwiththeknowledgeandskillsdemandedbyrapidlytransforminglearningenvironment.TheDepartment’sprogrammesofferinnovative,research-basedalternativesfortheinitialpreparationsandcontinuingdevelopmentofthenation’sworkforceatalllevels.Astrongemphasisisbeingplacedonprofessionaltrainingandaccreditationinvariousfacetsoftraining.ThetrainingcoursesaredesignedinconsultationfromtheindustrythoughourIndustryVisits,Industry Discussion Forums and Industry Training Advisory Committee review.

The Department also provides consultancy services to organisations in various areas that help anorganization to implement the learning’s of the training courses, andassists organisations inmeetingnewstandardsandlevelsofqualityandproductivity.TheDepartmenthasarrangementswithcorporatealliancesandinternationalpartnersandcontinuestobenchmarkitsservicestoprepareanewgenerationofworkforcetomeetthechallengesofknowledge-basedorganisations.

Tocomplementthequalityanddeliveryofservice,thedepartmenthasaprofessional,experiencedanddedicatedteamthatprovidesoutstandingservicetoitsstakeholdersandstrivestocontinuouslyimproveservicequality.Thecompetencyoftheteamisenhancedthroughcontinuoustraininganddevelopment. Our Training and Consultancy DisciplinesTheDepartmentofProductivityandQualityOffersitstrainingandconsultancyservicesinthefollowingdisciplines: A. AccountingandFinancialManagement B. EnvironmentalManagementandGreenProductivity C. FoodSafetyManagement D. IndustrialandSystemsEngineering E. OccupationalHealthandSafety F. ProjectManagement G. QualityManagement

The five disciplines are explained below.

Accounting and Financial ManagementTheAccounting and FinanceManagement of organisations is undergoing rapid changes. In order tofunctionasanintelligentcitizenorasabusinessentity,everyindividualneedsanunderstandingoftheprinciplesofaccountingandfinance.Ourgoalistopresentaccountingandfinanceasanessentialtoolofthedecision-makingprocessforthebusinessenvironmentaswellasforinvestorsandforthesocio-economic growth of our nation.

Inthiscontemporaryera,Accounting&Financelearninghasbecomeanabsolutenecessity.WeofferawiderangeofspecialisedAccounting&Financecoursestoenhanceyourcompetencies.WehaveworkedtogetherwithmanyprofessionalinstitutessuchastheInstituteofInternalAuditors–Fiji(IIA–Fiji)andFijiInstitute of Accountants (FIA).

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Participants in discussion during a productivity and quality training

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Accounting and Finance ProgrammesCourse Code

Unit Code Unit Title Duration (days)

Credit Points

Fees

PQAF PQAF0030C AccountingandManagementofFixedAssets 2 1.0 $250.00PQAF PQAF0056C Accounting for Payroll 2 1.0 $250.00PQAF PQAF0019C AccountingforVAT 2 1.0 $250.00PQAF PQAF0039C BudgetingforProjects 2 1.0 $250.00PQAF PQAF0064C DebtCollectionTechniques 1 0.5 $150.00PQAF PQAF0023C EffectiveCashFlowManagement 2 1.0 $250.00PQAF PQAF0007C EffectiveStockTakingSkills 2 1.0 $250.00PQAF PQAF0073C FinanceforNonFinanceManagers 2 1.0 $300.00PQAF PQAF0018C Introduction to Internal Auditing 2 1.0 $250.00PQAF PQAF0003C InventoryManagement 2 1.0 $250.00PQAF PQAF0012C ManagingAccountsReceivable 2 1.0 $250.00PQAF PQAF0028C ManagingofAccountsPayables 2 1.0 $250.00PQAF PQAF0011C ManagingOfficeFinance 2 1.0 $250.00PQAF PQAF009C PurchasingandSupplierManagement 2 1.0 $250.00PQAF PQAF0061C WarehouseandStoreroommanagement 2 1.0 $250.00

Environmental Management and Green ProductivityEnvironmentalManagementreferstothemanagementofanorganization’senvironmentalprogrammeinacomprehensive,systematic,plannedanddocumentedmanner.Itincludestheorganisationalstructure,planningandresourcesfordeveloping,implementingandmaintainingpolicyforenvironmentalprotection.

Green Productivity (GP) is a strategy for enhancing productivity and environmental performance foroverallsocio-economicdevelopment. It is theapplicationofappropriateproductivityandenvironmentalmanagementtools,techniquesandtechnologytoreducetheenvironmentalimpactofanorganisation’sactivities,goodsandservices.GPleadstogainsinprofitabilitythroughimprovementsinproductivityandenvironmental performance.GP attempts to increase productivity through environmentally sound andsustainablepracticesandensuringahealthyandsafeenvironmentforall.

WeofferavarietyofEnvironmentalManagementandGreenProductivityrelatedcoursesthathavebeendevelopedtoensurethatorganisationsmeetandexceedthestatutoryandregulatoryrequirementsonenvironmental laws,andalsodemonstratea leadingcommitment to theprotectionof theenvironmentandGreenProductivity.WeworkwiththeAsianProductivityOrganisation,DepartmentofEnvironment,DepartmentofEnergyandotherprofessionalbodiesinthisareatoensurethatourtrainingprogramsarerelevant and current.

Environmental Management ProgrammesCourse Code

Unit Code Unit Title Dura-tion

(days)

Credit Points

Fees

PQEM PQEM003C Eco-Agriculture 1 0.5 $150.00PQEM PQEM004C EnergyEfficiency 1 0.5 $150.00PQEM PQEM0001C EnvironmentalRegulationandCompliance 2 1.0 $250.00PQEM PQEM0002C EssentialsofEnvironmentImpactAssessment 2 1.0 $250.00PQEM PQEM009C Green Tourism 1 0.5 $150.00PQEM PQEM0010C ImplementingGreenProductivity 2 1.0 $250.00PQEM PQEM0009C MaterialFlowCostAccounting 2 1.0 $250.00PQEM PQEM0013C ProductLifeCycleAssessment 1 0.5 $150.00

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PQEM PQEM005C ResourceManagement 1 0.5 $150.00PQEM PQEM006C WasteManagementandPollutionControl 1 0.5 $150.00

Food Safety ManagementFoodsafety isa fundamentalpublichealthconcern.FoodSafetyandQualityhasbecomeanareaofpriorityandnecessityforconsumers,retailers,manufacturersandregulators.Changingglobalpatternsoffoodproduction,internationaltrade,technology,publicexpectationsforhealthprotectionandmanyotherfactorshavecreatedahugedemandforfoodsafetyandqualityprofessionals.

TheFoodSafetyManagementcoursesaredesignedtoprovideparticipantswitharangeofskillsnecessaryinplanning,executing,monitoringandcontrollingfoodsafetyrelatedissuesinafoodproductionfacility.TheprogrammeconsistsoffivemodulescoveringvariousknowledgeareasofimportancesuchasFoodSafetyPre-requisiteProgramme,PersonnelHygiene,GoodManufacturingPractices,HACCPandFoodSafetyManagementSystems.AdefiningfeatureofthisprogrammeisthatitoffersCertificateofAttainmentinindividualmodulesaftersuccessfulcompletionofeachmodule,inadditiontoafinalCertificateAttainmentinFoodSafetyManagement toparticipantswhocomplete the full programme.Thecoursematerial isalignedwithCODEXALIMENTARIUS,ISO22000standardsandFijiFoodAct2003.

Food Safety ProgrammesCourse Code


Credit Points

Fees

PQFS PQFS001C BasicFoodSafetyManagement 2 1.0 $220.00PQFS PQFS0001C ImplementingHazardAnalysisControlPoints(HACCP)

System3 1.5 $350.00

PQFS PQFS005C AllergenManagement 2 1.0 $250.00PQFS PQFS006C UnderstandingandImplementingISO22000:2005Food

SafetyManagementSystems2 1.0 $300.00

PQFS PQFS0005C FoodSafetyManagementSystemsInternalAuditing 2 1.0 $300.00

Industrial and Systems EngineeringIndustrialandSystemsEngineeringcoursesdealwiththeproductivityimprovementinamanufacturingortransactionalprocess.Itfocusesontheprocessapproachandadvancedstatisticaltoolsandtechniquestosimulatevariousprocessesandoptimizetheefficiencyandeffectivenessoftheprocess.Weofferarangeofcoursesinthisdiscipline.

Industrial and Systems Engineering ProgrammesCourse Code


Credit Points

Fees

PQIE PQIE007C StatisticalProcessControl 2 1.0 $220.00PQIE PQIE006C Demand Forecasting 1 0.5 $180.00PQIE PQIE005C EffectiveProduction&OperationsManagement 2 1.0 $250.00PQIE PQIE0015C FundamentalsofLeanProductionSystems 2 1.0 $220.00PQIE PQIE004C StructuredProblemSolving 2 1.0 $220.00PQIE PQIE003C LeanSixSigma 2 1.0 $250.00PQIE PQIE002C TotalProductiveMaintenance 2 1.0 $250.00PQIE PQIE0008C BusinessProcessMapping 2 1.0 $250.00PQIE PQIE001C BusinessStatisticsforSupervisors 2 1.0 $250.00

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Occupational Health and SafetyOccupationalHealthandSafetyisanareaconcernedwiththehealth,safetyandwelfareofpeopleengagedinworkoremployment.Thegoalsofoccupationalhealthandsafetyprogrammeincludefosteringasafeandhealthyworkenvironment.OHSalsoprotect co-workers, familymembers,employers, customers,andmanyotherswhomightbeaffectedbytheworkplaceenvironment.OccupationalHealthandSafetyprogramsarepreventativeapproaches,andtherefore,itrequirescarefulplanning,evaluationandreviews.

WeofferawiderangeofspecializedOHScoursesthatenableanorganisationdevelopexcellentmanagementsystemsandprocesses related toOHS,aswell as further courses that support theestablishedOHSprocesses.OurtrainingcoursesarealignedtotheHASAWActandtherelatedregulationsgoverningtheOHSissuesatanationallevel.WeensurethatourOccupationalHealthandSafetytrainersareaccreditedbytheMinistryofEmployment.WealsoworkwiththeindustrybasedOHSCommitteesandtheNationalSafetyCouncilofAustralia.

Occupational Health and Safety ProgrammesCourse Code


Credit Points

Fees

PQOH PQOH0031C OHSAccident&Investigation 1 0.5 $120.00PQOH PQOH0019C DevelopandImplementEmergencyResponsePlan:

ModuleI2 1.0 $220.00

PQOH PQOH0045C OHSHygiene 2 1.0 $220.00PQOH PQOH0027C OHSInductionforEmployees 1 0.5 $150.00PQOH PQOH0037C OHSModuleIII-OHSRiskManagement 2 1.0 $220.00PQOH PQOH0038C OHSModuleIV-Develop&ImplementanOHSMan-

agementSystem2 1.0 $220.00

PQOH PQOH0043C OHSModuleV-AuditinganOHSManagementSystem

2 1.0 250.00

PQOH PQOH00010C OHSModulesIandII-ForSafetyRepresentativesandCommitteeMembers

3 1.5 250.00

PQOH PQOH0036C ResponsibleServiceofAlcoholHealthandSafety:ModulesIandII

2 1.0 190.00

PQOH PQOH0013C Working at Heights 1 0.5 150.00PQOH PQOH0015C WorkinginConfinedSpaceSafety 2 1.0 250.00

Project ManagementThecoursesinProjectManagementdisciplineisdesignedtoprovideparticipantswitharangeofskillsnecessary inplanning,executing,monitoringandcontrolling,andclosingprojects.Thefullprogrammeconsistsofsixmodulescoveringvariousknowledgeareasof importance inprojectmanagement. It isrecommendedthatparticipantscompletethefirstmodule,andthenselecttheremainingmodulesinanyorderdependingontheiravailability,withintwoyearsaftercompletingthefirstmodule.

AdefiningfeatureofthisprogrammeisthatitoffersCertificateofAttainmentinindividualmodulesaftersuccessfulcompletionofeachmodule,inadditiontoafinalCertificateAttainmentinProjectManagementto participants who complete the full program. The coursematerial is aligned to “AGuide to ProjectManagement(PMBOK®Guide,5thEdition)”.

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Project Management ProgrammesCourse Code


Credit Points

Fees

PQPM PQPM0001C ProjectManagementFundamentals 3 1.5 $290.00PQPM PQP-

M00002CWritingProjectProposalsandReports 2 1.0 $250.00

PQPM PQAF0039C BudgetingforProjects 2 1.0 $250.00PQPM ITTDLA44-01 PlanningProjectswithMicrosoftProject2013 2 1.0 $250.00PQPM PQPM0008C ProjectQualityManagement 2 1.0 $250.00PQPM PQPM0006C AdvancedProjectManagement 5 2.5 $850.00

Quality ManagementQualityManagementdealswiththeorganisationsneedtocontinuallyimproveitssystemsandprocessestobeabletodeliveritsproductsandservicesbetterandfaster,andusingfewerresources.Tobeabletodeliverqualityresults,anorganisationneedstoestablish,implementandreviewitskeysystemsandprocessesrelatedtoquality.Thefourmajorcomponentstoawell-establishedqualitymanagementsystemarestructuredqualityplanning,qualityassurance,qualitycontrolandlearningandimprovement.

Weofferarangeofspecialisedcoursesintheareaofqualitymanagement.Thecoursesenableorganisationstomeetandexceeditsqualityobjectives.ThecoursesarebasedonthequalitymanagementprinciplesofISO9000QualityManagementSystems.

Quality Management ProgrammesCourse Code


Credit Points

Fees

PQQM PQQM0060C ImplementingContinuousImprovement 2 1.0 $220.00PQQM PQM0081C UnderstandingandImplementingISO9001:2015Quality

ManagementSystems3 1.5 $350.00

PQQM PQQM0099C ISO9001:2015QualityManagementSystemsInternalAuditing

2 1.0 $250.00

PQQM PQQM0007C ManagingOfficeProductivity 1 0.5 $180.00PQQM PQQM0096C Writing Procedures and Work Instructions 2 1.0 $250.00PQQM PQQM0048C QualityCircles 2 1.0 $220.00PQQM PQQM0027C Root Cause Analysis 1 0.5 $150.00PQEM PQEM0017C 5S-ThePracticeofGoodHousekeeping 1 0.5 $150.00

Franchised QualificationsWealsoofferAustralianQualificationcoursesinFiji,fromourcampusesinSuva,Nadi,Lautoka,RakirakiandLabasa.WehavepartnershipswiththeWesternSydneyInstitute,NationalSafetyCouncilofAustraliaandAustralianInstituteofManagement.

Course Name Partner Duration (in Years)

Number of Units

Credit Points

Fees

AdvancedDiplomaofAccounting WSI 1.5 14 1.0 $7150.00AdvancedDiplomaofLeadershipandManagement WSI 1.5 12 1.0 $7000.00

DiplomaofWorkHealthandSafety NSCA 1 9 1.0 $6000.00CertificateIVinWorkHealthandSafety NSCA 1 10 1.0 $4000.00

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Important Dates for 2016Semester 1: 22 Feb – 26 May 2016 Semester 2: 18 July – 20 October 2016EnrolmentCloses:19/02/2016 EnrolmentCloses:15/07/2016ClassesCommence:22February2016 ClassesCommence:18July2016WithdrawalswithoutPenalty:11March2016 WithdrawalswithoutPenalty:12August2016FeesDue:18March2016 FeesDue:19August2016

Head of Training – Productivity and Quality, Mr Amrish Narayan, presenting in an international APO workshop

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DEPARTMENT OF INFORMATION TECHNOLOGY

OverviewToday,ITSkillsareincreasinglyimportanttopeopleinallworksoflife.Ourgoalistoprovideaninnovative,customer-focused,androbustfoundationfortrainingininformationtechnology(IT)solutionsthatenabletheIndustriestopursueexcellenceinresearch,education,andpublicservice.

The Department of Information Technology (DIE) has developed and will continue to offer new andchallengingcourses in2016.TheDepartmentwith20staffand5Centresaround thecountryofferingintensiveandcustomizedcoursesbasedon industryneedsandwhichwillbeconductedovera1–5dayperiodor 3hoursperday sessions.Having shorter sessionsover longerdurationgivesboth theorganisationandindividualacompetitiveedgewithtrainingandproductivity.Inaddition,therearemorespecificcoursesdeveloped,targetingvariousareasofexpertise,rangingfromBasicOfficeApplicationstoAdvanced Technical Training.

The Department is an approved International Computer Driving License (ICDL) Centre to provideauthorizedtrainingandexaminationsleadingtowardsICDLCertification.TheICDLisagloballyrecognisedbenchmark forcomputer literacyand isusedbyemployersover theglobe for recognitionofcomputerliteracypersonnel.

InaffiliationwithWesternSydneyInstitute–TAFENewSouthWales,Australia,DepartmentoffersDiplomaof InformationTechnology (Networking),AdvancedDiploma in ITProjectManagement,andStatementofAttainment inWebDesign Specialist. It also offers the Certified Network Professional Specialist –Wireless,whichprovidestheskillsandknowledgeforanindividualtobecompetentinhighlevelnetwork,securityandservermanagementandengineering.Theparticipantswouldbeexpectedtotakeamajorroleinmanagingtheimplementationofcomputernetworks,rangingfromprocurement,throughhumanresources to communicationprocesses,qualityand riskmanagement, aswell asnetworkdesignandbuilding and network troubleshooting.

Highly trained and certified trainers conduct specialised training in specific areas of expertise. Theprofessionalcoursesarescheduledtocaterfortheclientsrequiringhigh-endtechnicalskillsandknowledge.TheDepartmentisfocusingonMicrosoftandCompTIAtrainingsfortheyear2016.ThedepartmentisamemberofMicrosoftITAcademyandCompTIALearningAlliance.TheMicrosoftITAcademyisacompleteglobaltrainingsolutiontosupportacademicinstitutionspreparingstudentsfortechnologycareers.

ThecoursecurriculumisreviewedcontinuouslytoensurehighestqualitytoreflectthechangesintrendsandpracticesinITglobally.TheDepartmentisofferingtheentireMicrosoftOffice2007,2010and2013package.Highqualityandwell-illustratedcoursemanualsareusedinallourinstructorledcourses.

InnovationandcreativityarethepillarsoftheDepartment.Togiveclientsaccesstotheinformationtheyneed,wheneverandwherevertheyneedit,wecontinuetodevelopnewTrainingsandServicesthataremoreaccessibleandcustomized.Ouralliancewiththeindustryenablestodelivertheseinnovativeservicesandworkwithmanyof these industry leadersbyoffering courseswhichareonparwith internationalstandards.

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Industry IT trainees during class

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Code Unit Duration (Days)

Credit Points

Fees

ITTDLN01 ComputerFundamentals&KeyboardingTechniques 2 1 $145.00ITTDLN30 MicrosoftWindows7-Foundation 2 1 $145.00ITTDLN31 MicrosoftWindows7-Intermediate 2 1 $145.00ITTDLN04 MicrosoftOfficeWord2010/2013-Foundation 1 0.5 $90.00ITTDLN05 MicrosoftOfficeWord2010/2013-Intermediate 1 0.5 $90.00ITTDLN06 MicrosoftOfficeWord2010/2013-Advanced 1 0.5 $90.00ITTDLN07 MicrosoftOfficeExcel2010/2013-Foundation 1 0.5 $90.00ITTDLN08 MicrosoftOfficeExcel2010/2013-Intermediate 2 1 $145.00ITTDLN09 MicrosoftOfficeExcel2010/2013-Advanced 2 1 $145.00ITTDLN10 MicrosoftOfficeAccess2010/2013-Foundation 2 1 $145.00ITTDLN11 MicrosoftOfficeAccess2010/2013-Intermediate 2 1 $145.00ITTDLN12 MicrosoftOfficeAccess2010-Advanced 2 1 $145.00ITTDLN13 MicrosoftOfficePowerPoint2010/2013-Foundation 1 0.5 $90.00ITTDLN14 MicrosoftOfficePowerPoint2010/2013-Intermediate 1 0.5 $90.00ITTDLN29 MicrosoftOfficePowerPoint2010/2013-Advanced 1 0.5 $90.00ITTDLN15 MicrosoftInternetExplorer11.0 2 1 $120.00ITTDLN16 MicrosoftOfficeOutlook2010/2013 2 1 $145.00ITTDLN18 MicrosoftOfficeVisio2010 2 1 $145.00ITTDLN19 MicrosoftPublisher2010-Foundation 1 1 $120.00ITTDLN20 MicrosoftPublisher2010-Intermediate 1 1 $120.00ITTDLN23 MYOBforAccountant 4 2 $500.00ITTDLN32 MicrosoftOfficeProject2010 2 1 $145.00ITTDLA01 ComputersatBeginnersLevel 5 3 $250.00ITTDLA02 ComputersatIntermediateLevel 5 3 $285.00ITTDLA03 ComputersatAdvancedLevel 5 3 $350.00ITTDLA07 CertificateinComputerisedAccounting-AccountsImple-

mentationinMYOB5 3 $450.00

ITTDLA08 CertificateinComputerisedAccounting-MYOBforEnd-Users

7 5 $600.00

ITTDLA09 CertificateinComputerisedPayroll 6 3 $550.00ITTDLA10 CertificateinProgrammingwithVisualBasic2010 10 5 $750.00ITTDLA11 CertificateinFundamentalsofGraphicDesign 8 4 $550.00ITTDLA12 CertificateinAdvancedGraphicDesign 8 4 $650.00ITTDLA13 CertificateinEssentialsofOfficeComputing 8 4 $475.00ITTDLA14 CertificateinAdvancedOfficeComputing 13 7 $750.00ITTDLA32 CertificateinWebDevelopmentwithAdobeDreamweaver

CS5-Basic5 3 $400.00

ITTDLA33 CertificateinWebDevelopmentwithAdobeDreamweaverCS5-Advanced

5 3 $500.00

ITTDLA34 CertificateinGraphicsDesignwithAdobePhotoshopCS5-Basic

5 3 $400.00

ITTDLA35 CertificateinGraphicsDesignwithAdobePhotoshopCS5-Advanced

5 3 $500.00

ITTDLA36 CertificateinAnimationwithAdobeFlashCS5-Basic 5 3 $400.00ITTDLA37 CertificateinAnimationwithAdobeFlashCS5-Advanced 5 3 $500.00ITTDLA38 CertificateinDesktopPublishingwithAdobeIndesign-Ba-

sic5 3 $400.00

ITTDLA39 CertificateinDesktopPublishingwithAdobeIndesign-Ad-vanced

5 3 $500.00

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ITTDLA40 CertificateinImageEditingwithAdobeIllustratorCS5-Basic

5 3 $400.00

ITTDLA41 CertificateinImageEditingwithAdobeIllustratorCS5-Advanced

5 3 $500.00

ITTDLA42 CertificateinDynamicReportingwithCrystalReportsXI-Basic

5 3 $680.00

ITTDLA43 CertificateinDynamicReportingwithCrystalReportsXI-Advanced

5 5 $750.00

ITTDIA01 InternationalComputerDrivingLicense(ICDL) 20 11 $1120.00ITTDIA03 InternationalComputerDrivingLicense-Advanced(ICDL) 17 9 $1000.00ITTDIA02 DiplomainInformationTechnology-Networking(10333) 150 $9350.00ITTDIA03 StatementofAttainmentinCertifiedNetworkProfessional

Specialist-Wireless20 11 $1200.00

ITTDIA05 StatementofAttainmentinCertifiedWebDesignSpecialist 30 16 $1750.00ITTDPR01 CompTIAA+CertificationCourse-2012Objectives 10 5 $1800.00ITTDPR02 CompTIAN+CertificationCourse-2012Objectives 7 5 $1800.00ITTDPR03 InstallingandConfiguringWindows®7Client 7 4 $1800.00ITTDPR04 ConfiguringandTroubleshootingWindowsServer2008Ac-

tiveDirectoryDomainServices7 4 $1800.00

ITTDPR05 ConfiguringandTroubleshootingIdentityandAccessSolu-tionswithWindowsServer®2008ActiveDirectory

7 4 $1800.00

ITTDPR06 PlanningandImplementingWindowsServer®2008 7 4 $1800.00ITTDPR07 ConfiguringandTroubleshootingaWindowsServer2008

Network Infrastructure7 4 $1800.00

IT students during practical class.

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DEPARTMENT OF QUALITY AWARDSOverviewThe Department of QualityAwards under the 2005 Productivity Charter is required to work in closeassociationwith its social partners – government, employers and union representatives and assist inrecommendingappropriateproductivityinitiativestobeundertaken.Inaddition,theNationalTraining&ProductivityCentreisalsorequiredtocarryoutanumberofkeyfunctionstoraiseproductivityinthenation.

TheNationalTraining&productivityCentreistheNationalProductivityOrganizationofFijiandisresponsiblefor promoting and enhancing productivity and excellence in Fiji. The National Training & ProductivityCentrealsoacknowledges thatkeeping itselfabreastwithchangesbothatanationalandglobal levelis necessary. The changes aremanifold and require interventions through promotional initiatives andconsultancy.Thisalsorequiresthenecessaryhumanresourcestoexecuteplansthatwillbeputintoplaceto meet these challenges.

3.0 The major deliverables of the department are: 1.FijiBusinessExcellenceAwards 2.Productivity Promotion 3.Benchmarking 4.ProductivityMeasurement 5.NationalConventiononQuality

Eachofthesedeliverablesisfurtherbrokendownintoanumberofdifferentactivities.ForinstanceTheFijiBusinessExcellenceAwardscomprisesofthefollowingactivities: 1.ApplicantInformationSeminar 2.ApplicationProcessforOrganisations 3.ApplicationsfromEvaluators 4.TrainingofEvaluators 5.EvaluationProcess 6.FeedbackandPanelofReview 7.FBEANight 8.FacetoFaceFeedback 9.BestPracticesPublication 10.LicensingofFBEALogo 11.PreparingReportsforCouncilMeetings

Accomplishingtherequirementsofeachoftheseactivitieseachyearisnomeanaccomplishmentasitrequiresattentiontodetailandensuringthatitiscompletedinatimelymanner.Whileeachoftheactivitiesiscompletedattheendofeachyear,alotmorecanbeachievedintermsof: 1.Reviewingoftheprocesses 2.Identifyingwaystoimprovecurrentofferings 3.Documentingthechanges 4.Communicatingthechangetostakeholders

This can only be achieved and more meaningful changes can be brought about if there was an assistant to helpcarryoutthesekindsofreviewsoractivities.Itwillthenbeexpectedthatmoreanalysisandup-to-datedataismadeavailablenotonlytothedepartmentbutalsotothemanagementteamoftheorganisation.

Furthermore, under Productivity Promotion, the following are some of the major deliverables: 1.QualityCircleregistration 2.InformationSeminarsfortheNationalConventiononQuality 3.CompilationofQualityCirclereportsforcirculationtotheindustry 4.ExcellenceinEducationandGreenProductivityProgrammeforschools 5.ModelCompanyProgramme 6.ProductivityChampionAwards 7.SpiritofProductivitye-newsletters 8.ProductivityAwarenessCampaignLaunch 9.NationalConventiononQuality 10.Sitevisitsformostoftheprogramsabove

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2015 Prize Winner in Business Excellence Awards - Reserve Bank of Fiji

20


MESSAGE FROM DEPUTY DIRECTOR DIVISION OF EXECUTIVE MANAGEMENT AND HOSPITALITY SERVICES

Welcome to the Division of ExecutiveManagement and Hospitality Services (EMHS) of the NationalTrainingandProductivityCentre.Weappreciateyourinterestin,andcommitmenttotheEMHSDivisionandinviteyoutoexploreourdiverserangeandlevelsofindustry-basedapplicationprogrammes.

Everyorganisationexistsforavarietyofpurposes.Someproducegoodsforconsumption,othersprovideanecessaryservice forprofitorcommunitybenefit. Inpursuitof theirobjectives,allorganisations relyontheavailabilityandeffectivenessofseveralkindsofresources.Regardlessoftheparticularresourceemphasis in an industry, Human Resources are almost always the key ingredient for organisationalservices.Itisthereforecrucialthattheybemanagedeffectively,tosatisfytheirpersonalandworkneeds.

ThedivisionhasafullrangeofExecutiveManagement,FashionandDesign,OccupationalAssessment,Hospitality,TourismandTravelAviationtrainingprogrammesandconsultancies.Thedivision’sprogrammesare all vetted by the relevant IndustryAdvisory Committees before it is approved by the University’sSenate.Theseshortcoursesnowallhavecreditpointallocationstoassessrequisitionofpriorlearningforattainmentprogrammesintherelevantpathways

Inadditiontothis,wealsoundertakeareviewofexistingprogrammeseverythreeyearstoassurethatweprogressasperourplans.Wealsoinviteindustrypractitionersasguestspeakerstoaddvaluetoourprogramme.

Our trainers are well qualified with industry experience and practical attachments in the industry tounderstandtheprocessandbestpractices.Wealsodopostandprecourseevaluationstodeterminetheentryandexitbehaviourofourparticipants.

Satendra Nair

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Staff DetailsName of Staff Position Qualification LocationSatendraNair DeputyDirectorEMHS MastersinBusinessAdministration Nasese

RadhikaSami ActingHeadofTraining-ExecutiveManagement

PostgraduateManagementandPublicAdministration Nasese

Nitin Kumar ExecutiveAssistant BachelorofArts Namaka

Ashishna Prasad ExecutiveAssistant BachelorofCommerce Nasese

Zaid Dean Training Instructor TAFEAdvancedDiplomainHospitalityManagement-CommercialCookery

Sigatoka

FarzinaShabnam CustomerServiceOfficer DiplomainBusinessManagement Nasese

AsenacaSolinakoroiKoroitamana

CustomerServiceOfficer CertificateinFrontOfficeOperationsandSecretarialStudies Namaka

Gyan Nand Krishna Technical Assistant UniversityEntranceExamination Namaka

JiokapeciRaiwaleQila TrainingOfficer-FrontOfficeandCus-tomer Relations

DiplomainManagement Namaka

MataisiTabisa AccountsClerk/Cashier DiplomainBusinessAccounting Namaka

MohammedFaruk HeadofTraining-HospitalityandTourism

DiplomainCateringandHotelManagement Namaka

Rohit Rinay Prasad TrainingOfficer-BakingandPatisserie

DiplomainHotelManagement Namaka

Rohitash Kumar Telephonist DiplomainFrontlineManagement Namaka

SanjeshniKumariReddy CustomerServiceOfficer PostgraduateDiplomainBusinessAdministration Namaka

SimioneToanikeve TrainingOfficer-CommercialCookery DiplomainHotelandCateringService Namaka

SitiveniNaciriyawa TrainingAssistant-FoodandBeverageServices

DiplomainHospitalityManagement Namaka

MeenuGitanjaliMohan ProgrammeCo-ordinator DiplomainBusinessComputing Namaka

SanjaniSwaroop TrainingOfficer-HRM BachelorofCommerce Nasese

SeemaAgarwal SeniorTrainingOfficerTravel&Aviation

MA(Sociology) Nadi

LalitaPrasad TrainingOfficer-Businesscommunication

MastersinEnglish,Language&Literature Nasese

JoveciGavokaMataitoga TrainingOfficer-TAFETravelandTourism

MastersinCommerce Nadi

Aman Kumar TrainingOfficer TAFEDiplomainCommercialCookery Nadi

HellenBernadetteWhippy Trainer-Baking&Patisserie

AdvancedDiplomainHospitalityManagement Nadi

DrAkashGupta TrainingOfficer-Food&BeverageServices

Doctorate Sigatoka

RashriLata TrainingAssistant-FashionDesign TAFECertificateIVinInformationTechnology,CertificateinFashionDesign

Nabua

SheileshniNair CustomerServiceOfficer BachelorofArtsInTourism&HospitalityManagement Nadi

VasevaKoro CustomerServiceOfficer BachelorofCommerce Nadi

LoataRokovukinvanua SelectionandAptitudeTestOfficer BachelorofArts Nabua

ElesiNaborosi TrainingOfficer-FrontOffice&Customer Relations

DiplomainBusinessStudies Rakiraki

Kafoa Jieni Jimione Training Instructor BachelorofArts Nasese

Rohit Rinay Prasad Traning Assistant DiplomainHotelManagement Nadi

Priya Chandrani CustomerServiceOfficer BachelorofCommerceinManagement Nasese

RayeleneBennion Training Instructor Adv.DipinCosmetology,Cert.ofAchievementinLongHairDesign,PermDesign,Men’sSculpture,HairDesign,HairDesign,HairColour

Nadi

Helen Ieli CustomerServiceOfficer BachelorofManagement Nasese

FarzinaShabnam CustomerServiceOfficer DiplomainManagement Nasese

RonikaMala CustomerServiceOfficer DiplomainBusinessManagement,CertificateinHRM Sigatoka

KalisiSevu CustomerServiceOfficer DiplomainManagement Rakiraki

Davendra Reddy TrainingOfficer TradeCert.inCookery,CertIIIinCookery,CertIVinCookery,TradeDip.inCulinaryArts,TOT's1

Nadi

Avitesh Prasad TrainingOfficer PostGraduateDiplomainHRM Nadi

SanjeshniNair Training Instructor Adv.DipinCosmetology,Cert.ofAchievementinLongHairDesign,PermDesign,Men’sSculpture,HairDesign,HairDesign,HairColour

Namaka

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DEPARTMENT OF EXECUTIVE MANAGEMENT

WelcometotheDepartmentofExecutiveManagement(DEM)oftheDivisionofExecutiveManagementandHospitalityServicesofNationalTrainingandProductivityCentre.Weappreciateyour interestandcommitmentinExecutiveManagementtrainingprogramme.

OneofthemeasuresofsuccessforDepartmentofExecutiveManagementisourabilitytomanagetheeverchangingneedsandcircumstancesofourcustomers,evolutionofnew technology,productsandservices.Wehavecommittedourselvestospecificstandardsofperformanceagainstwhichthegeneralpubliccangaugewhattheycanandshouldexpectfromus.Suchbenchmarkscallforanimmenseamountofflexibility,commitmentandskillfromallofus.Wemustensurethatouroperationalstandardsdevelopevenfurtherthroughtheperseveranceandperformanceofouremployees.

Each of us has a role to play in meeting the challenge of improving our operational efficiency andmaintainingadynamicandprogressiveapproachtopeoplemanagement.Thisorientationbooklet,notonlyencapsulatesthevisionandguidelinesprinciplesofhowweintendtoupskillandupgradetheknowledgeandcompetenciesofourpeople.Italso,providesapracticaltooltoassistusallinrealisingourvision.

Asuccessfulcareerisdirectlyproportionaltoanindividual’sabilities,hisorherwill foraction,capacityforvision,knowledgegathered throughpastexperienceand,aboveall,educationand training,ahighstandardwhichwebelieveourTrainingDepartmentcanofferyou.TheDepartmenthasabroadspectrumofshortcoursetraininginHumanResourcesManagement,CustomerService,Sales&Marketing,BusinessCommunications,RealEstate,TrainingofTrainersmodules&ExecutiveManagement&Leadership.ThedepartmentalsorunsCertificateIVofMarketing&DiplomaofMarketingfranchisedfromTAFENSW.

TheDepartment programmesareall vettedby the relevant IndustryAdvisoryCommitteesbefore it isapprovedbytheUniversity’sSenate.Theseshortcoursesnowallhavecreditpointallocationstoassessrequisitionofpriorlearningforattainmentprogramsintherelevantpathways.

In addition to this,we also undertake a review of existing programmes every year to assure thatweprogressasperourplans.Wealsoinviteindustrypractitionersasguestspeakerstoaddvaluetoourprogrammes.

Our trainers are well qualified with industry experience and practical attachments in the industry tounderstandtheprocessandbestpractices.Wealsodopostandpre-courseevaluationstodeterminetheentryandexitbehaviorofourparticipants.

Enjoyyourlearningexperiencewithourteam.

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Housing Authority management staff during a discussion with NTPC.

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Course Introduction - Training of TrainersTrainingplaysanimportantfunctioninthedevelopmentandgrowthofanorganisation.Iftheintellectualandlearningcapabilityofanorganisationlieswithitspeople,thentraininghastobecomeapriorityandmust be seen as an investment and not as a cost factor.

Traininghasfrequentlybeenaccusedofbeingspasmodic,oflittlerelevancetoorganisational,managementandindividualgoalsandveryhardtomeasure.Thereputationof trainingwasnotentirelyundeservedhowever.Manytrainingprogrammesarefaddishinnatureandswingaimlesslyallyearround.

Organisationsmustcontinuallybeabletolearn,adaptandgrowiftheyaretosurviveandindeedprosperin a turbulent environment.

Often,trainingprogrammeshadbeenbadlydesignedbyunqualifiedindividualswithinsufficientknowledge,skillsandexperience.Ineffectivetrainingresultsinwastageofresourcesandverylittleifanysupportfromthe management team.

TheTrainingofTrainersModularProgrammeisdesignedtoprovidethebasictoolsandtechniquesforeffectivestafftraininganddevelopmentinorganisations.

TheprogrammehasbeenreviewedandstructuredtoensurecompatibilitywiththerequirementofthethenTPAF(Training&ProductivityAuthorityofFiji)GrantSchemefive,RegistrationofTrainingStaffandalsotoprovideeasierexcesstoprogrammesbyprospectiveparticipants.

Training of Trainers ProgrammeCode Programme Duration

(Days)Credit Point

Fee ($)

PQTT1001 InstructionalSkillsWorkshop-ModuleI 5 13 750.00PQTT1002 SystematicApproachtoTraining-ModuleII 5 13 750.00PQTT1003 TrainingSystemsinFiji-ModuleIII 2 1 350.00PQTT1004 EvaluationofTraining-ModuleIV 3 7 450.00

Course Introduction- Sales, Marketing & Customer ServiceDespitetheevolutionofe-sellingande-marketing,themajorityofbusinesstransactionsstilltakeplacebetweenhumanbeings,andhowsuccessfullythathappensdependsonhowwellcustomersaretreated.Successisaboutturningtransactionsintolastingcustomerrelationshipswhicheventuallymultiplyprofitsand growth. Customer loyalty is a vital ingredient in business success and organisations must invest in buildingthattrust.Inordertoachieveexceptionalcustomerservice,organisationsmustbuildemployeeloyalty, motivation and training.

Inachangingeconomy,thebestmarketingstrategyisonethatprovidesthelevelofquality,valueandsatisfactionnecessary toretaincustomersover the longterm.Developing longtermrelationshipswithcustomersisperhapsthebestwaytoinsulateanorganisationfromthefalloutoftherapidpaceofchangeintoday’senvironment.Changeistheconstantinbusinessandwhichalsoappliestomarketingplansandpolicies.

The way organisations react to these changes may ultimately determine their success in the market place.Marketingandsalesprofessionalsmustunderstandcriticalmarketingactivitiesandkeymarketingtools to identify customer needs, knowessential selling techniques tomeet the buyer’s requirementsandhavea framework forachieving theirgoalsand improveprofits.Additionally, there is thepotentialfordisagreement,challengeandconflict inanysituationwherepeopleare interactingwitheachother.Thissimplymeansthatmanagingconflictskilfullyandconstructivelyisbothvaluableandnecessaryinprovidingopportunitiesforpositivechangeanddevelopmentwithinanyorganisation,especiallyforthe‘marketing world’.

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Theprogrammesinmarketing,salesandcustomerservicearedesignedtoenhancetheimportantskillsof identifying newmarketing opportunities, the skills needed inmonitoringmarket changes, adjustingappropriately to those market changes and creating implementation plans in a way that continuesprogress.Theseprogrammeswillalsoenableparticipantstodevelopthecustomer-firstattitudeandthepracticalpeopleskillsrequiredtoshowcustomersthattheyreallymatterandthatwereallycareabouttheir concerns.

Marketing, Sales and Customer Service ProgrammesCode Programme Duration

(Days)Credit Point

Fee ($)

PQSM0003C ExceedingCustomerExpectation 2 3.00 $900.00PQSM0031C AttitudeBuildingInCustomerService 2 3.00 220.00PQSM0023C Building&WinningCustomerLoyalty 2 1.53 $120.00

PQSM0005C ManagingCustomerComplaints 2 3.00 $220.00PQSM201505D ValueBasedSelling 2 3.00 $220.00PQSM0007C Strategiesfornewproductdevelopment 2 2.00 $220.00

BUSINESS COMMUNICATIONOVERVIEWAlthoughallorganisationshavetocommunicateinordertofunction,theirapproachestocommunicationvary.Thesevariationsarenotsurprisingwhenyouconsiderthevastlydifferentrequirementsthatorganisationsface.Inasmallbusinesswithonlyfiveorsixemployees,muchinformationcanbeexchangedcasuallyanddirectly.Butingiantorganisationswithhundredsofemployees,transmittingtherightinformationtotherightpeopleattherighttimecanbearealchallenge.

Lee Iacocca once said, “The most important thing I learned in school was how to communicate”.Communication is considered the heart of an organisation. It is what makes the organisation go round. Thequalityofcommunicationinanyorganisationhasadirecteffectonperformance.

With the diverse means of communication available today, it is also highly advisable for individuals to develop at least a basic level of understanding of statistical tools necessary tomakemore informeddailydecisions.Today’sgooddecisionsaredrivenbydata. Inallaspectsofour lives,and importantlyin thebusinesscontext,anamazingdiversityofdata isavailable for inspectionandanalytical insight.Professionalsandemployeesareincreasinglyrequiredtojustifydecisionsonthebasisofdata.

These courses are designed to improve your communication skills – verbal, non-verbal, written andcommunicating data.

Training of Trainers ProgrammeCode Programme Duration

(Days) Credit Point

Fee ($)

EMBC2001 MasteringInterpersonalCommunication&Relations 2 1.93 $220.00EMBC2002 EffectiveBusinessWritingSkills 2 1.93 $220.00EMBC2003 BusinessCommunicationCompetence 2 1.93 $220EMBC2004 TheProfessionalSecretary 2 1.93 $220

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REAL ESTATE

OVERVIEW Whenpeoplethinkof“realestate”–evenpeoplewhoareconsideringarealestatecareertendtothinkaboutbrokersandsalespersons.Whilepartlyaccurate,that’sthesmallview.Thefactisrealestateisaverybigbusinessencompassingthefollowingormore:

Itiscomposedofawidevarietyofprofessionals(andprofessionalopportunities);

Itinvolvesmanydifferentkindsofproperties,eachwithitsownspecialcharacteristicsandissues;and

ItdefinesahugesegmentoftheAmericaneconomy,withitsownmarketforces.

Valuation,propertymanagement,financing,subdivisionanddevelopment,counselingandeducationareallseparatebusinesseswithintherealestatefield.

Thesuccessfulrealestateprofessionalunderstandsthebigpicture.Heorsheknowsthateachindividualtransaction,nomatterhowbigorsmallhasaneconomiceffectthatripplesfarbeyondthepartiesgatheredaround the table.

Thesecoursesaredesignedtohelpparticipantsunderstandthefoundationandbasicstoasuccessfulrealestate career.

Code Programme Duration (Days)

Credit Point

Fee ($)

PQRE00015C PrinciplesofPropertyManagement 2 1.87 $250.00PQRE00016D EssentialsofRealEstateMarketing 2 1.87 $250.00PQRE00017E FundamentalsofLandlordandTenantResponsibilities 1 1.43 $120.00PQRE20156D3 PrinciplesofValuation 2 1.98 $350.00

TAFE MARKETING PROGRAMME – AWARD PROGRAMMETAFENSWWesternSydneyInstitutehasbeendeliveringAustralianqualificationsatFijiNationalUniversitycampusesacrossFijisince2010.ThesequalificationshavethesamecoursecontentandarethesamelevelofqualificationasdeliveredtoAustralianstudentsinSydney,Australia.

The advantages to you as Fijian student studying these courses in Fiji are: • Coursesareofferedtoyouatamuchlowercostthanifyouwereaninternationalstudent studyinginAustralia; • YousaveonthecostofaccommodationifstudyinginAustralia; • YousaveonthecostoflivingexpensesifstudyinginAustralia; • Youwillgainaninternational,highlyaccreditedqualification; • TheAustralianqualificationwillgiveyouacompetitiveedgeoverthoseholdingonlyalocal qualification;and • Thequalificationsofferedprovideyouwiththetheoryandpracticalskillsrequiredtobea workreadyemployeeforanyrelatedbusinessinFijiandinternationally.

CERTIFICATE IV IN MARKETING & DIPLOMA OF MARKETINGThiscourseisforpeoplewhowanttodeveloptheknowledgeandskillstoworkinmarketingmanagement,withmanagerialresponsibilitytoensuremarketingfunctionsareconductedeffectively.Peoplewilldeveloparangeofspecialistmarketingskillsaswellasotherbusinessandmanagementskillsthatwillallowyouto function effectively as a manager in a marketing industry setting.

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DEPARTMENT OF FASHION AND DESIGN

OverviewWelcometotheDepartmentofFashion&Design.TheDepartmentofFashion&Design(DFD)isfocusedondevelopingandenhancingtheskillsandknowledgeintheTextiles,Clothing&Footwear(TCF)&FoodManufacturingIndustries(TCF)andmoresototheemergingFoodSafety&FashionIndustryrespectively.

TheDepartmentofFashion&Designchallengeisfor theprovisionofappropriatetrainingprograms&shortcoursesinFashionDesignandFoodManufacturingtoimproveandincreasetheproductivityoftheTextileFashion&FoodIndustries.Inaddition,DFDwishestohighlightitsactivitiesasdifferentfromthoseoftheotherNTPCtrainingsectionsinthatthedepartmentisinvolvedinthefollowingareas:

Fashion&DesignCourses ClothingSkillsProgramforVocational/Clothing&TextilesTeachers

Industrybasedtailor-madeprogramsonFoodSafety&HygienePractices

FashionDesign&SewingCoursesforHighSchoolStudents(BestProgram)

SensoryEvaluationinProductDevelopment&QualityControl

Principals&ApplicationofHACCP

ImplementationofModernFoodSafetyManagementSystemISO22000:2005

EffectiveForeignBodyManagement

RegulatoryCompliance AllergenManagement

Course Introduction-MachiningTextiles,Clothing&Footwear(TCF)factorieshavevariousskillsareasneededtofacilitatetheproductionofqualityclothinggarments.Eachareacommencingfromdesigntopacking,havespecificqualitystandardsfollowedtoenableglobalsales/marketingandproductivity.

Machiningarearequireskilledmanpowerandlabourtoproduceworldstandardqualitygarmentsforeitherlocaloroverseasmarket.Assoonascomponentsarecut, theseare transferred toeither small partsdepartmentortothemainassemblydepartment.Theseareasarethemachiningareasthatneededskilledpeople in garmentmanufacturing.The speed and quality ofwork produced depends on labour skills,thereforemachiningskillstrainingisapriority.

GarmentConstructionCoursesisdesignedforparticipantswishingtoenhancetheirskillsandknowledgeinwholegarmentassemblyanddifferentmachineoperations.SpecificSkillsinmachiningtechniquesarefocusedinthisprogrammetoenableparticipantstofurthertheircareerintheGarmentIndustry.

Course Introduction Sewing Machine MechanicTheprogrammeaimstoprovidetrainingfor individualwhowishtopursueacareer insewingmachinemechanics for the clothing manufacturing industry.

Participantsaretrainedtorepairandmaintain,monitorandperformoperationalmaintenanceofvarioussewingmachinesandequipmentusedintheTCFindustrythroughasafeandpreventivesystem.Learnersarealsotaughtonhowtoidentifyfirsttimerightapproachwhilstrepairingorconductingbasicmachinemaintenance.

VariousrangesofSewingMachinesareavailableforthemechanicalcourses.

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Young models showcase NTPC designs

29


List of CoursesCode Programme Durations

(Days)Credit Point

Fee ($)

BMC BasicMachinistCourse 5 2 70.00BLSSM BusinessLongSleeveShirtMaking 5 2 100.00

GCD Girls Casual Dress 5 2 80.00SPLD SimplePrincessLineDress 5 2 80.00TM TrouserMaking 4 1.5 150.00IPM IntermediatePatternMaking 5 2 80.00FI Fashion Illustration 5 1 100.00SC SuluChamba/BulaShirt 5 3 100.00SDM ShiftDressMaking 5 2 100.00SU SchoolUniforms 5 2 80.00SWD SimpleWeddingDress 5 2 100.00IMMS IntroductiontoMachineMaintenanceandsafety 5 3 150.00IPCST IntroductiontoPatternCuttingandSewingTechniques 5 3 100.00FHC Free Hand Cutting 5 3 100.00PR Production Run 5 1.5 100.00IFC Introduction to Fabrication and color 5 2 100.00SEW SimpleEveningWear 5 2 100.00APM AdvancePatchworkMaking 5 1.5 50.00

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DEPARTMENT OF OCCUPATIONAL ASSESSMENT (DOA)

OverviewWelcometotheDepartmentofOccupationalAssessment.WearepleasedtoofferyouawidevarietyofAptitudeAssessmentsandShortcoursetrainingsintheareasofHumanResourceDevelopment(HR)andEmploymentRelations(ER).

We provide Aptitude Assessments for Recruitment, Career Guidance Programmes and PersonalityAssessmentsforourindustrypartnersandschoolsacrossFiji.AptitudeAssessmentmeasurescriticaloccupationalskillsandhencearereliablepredictorsforsuccessintheworkplaceforpositionsrangingfromthefloorleveltomanagementlevel.Ideallythemeasurementexerciseshouldbeanintegralpartoftherecruitmentprocess.Thiswouldensurestreamlineoftheprocessandsafeguardsinterestagainstbadhiringandwrongchoicesmadeinthefinalselectionofindividuals.

The30yearsoftestingexperiencewithindustriesinFijiandalsotheaccreditationattainedinoccupationaltesting,allowsthedepartmenttoprovideadvicetoemployersonaprofessionalleveladvisingthemonsuitabletestingtoolsandresourcestolifttheoverallqualityofrecruitmentandselection.Today,with the focuson improving individual and teamperformance, thedepartmentoffersarangeofpersonalitytestingfromMyersBriggTypeIndicator(MBTI),EmotionalIntelligence(EQ)andmanymore,toliftstandardsofcommunicationandinterpersonalinteractionattheworkplace.

Somecriticalsuccessfactorsofthejobinclude; •Sequentialandanalyticalthinking, •AbstractReasoning, •EmotionalIntelligence, •WorkandManagementStyles, •PersonalityFactors, •AccuracyinHandlingData, •Verbalcommunicationskills, •MechanicalReasoning, •CalculationSkills, •NumericalAwarenessandEstimation, •ProblemSolving&DecisionMaking, •SpaceRelations, •TechnicalChecking, •ManualDexterity.

Career Guidance ProgrammeThis is offered to secondary schools students (especially Form 4/Year 10) to assist students choosesubjectcombinationatFormFive/Year11levels.Inthisprogrammestudentswillsittwotests;respectivelytheIQandtheCareerInterestAssessment.Thetestresultprovidesinformationoncareerstrengthsandopportunitiesandthusenablesastudenttorecogniseandcapitaliseontheirstrengths.Inthiswaytheywillbeabletostructureoutameaningfulcareerplan.

Myers-Briggs Type IndicatorThe Myers-Briggs Type Indicator (MBTI) is extremely helpful in implementing people managementtechniques and in valuing people strengthswithin an organization.TheMBTI questionnaire has easyandflexibleadministrationstepswhichmakesiteasytobeconductedintheworkplace.Theinformationobtainedfromthequestionnaireisusefultoindividualsandtheteamaswhole,wherebythebestteamdynamicscanbeformeddependingononeanother’sstrengthsandopportunities.TheDepartmenthasanaccreditedMBTIFacilitatorandTrainerwherebyorganisationscansourceassistanceandadvicefrominimplementingthiseffectivemanagementtool.

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Training in Human Resources and Human Capital DevelopmentThe short course training offered by the department is geared towards enhancing human resources,fosteringgoodindustrialrelationanddevelopinghumancapitalforproductivity.Sustainingperformanceintheworkplaceiscriticalandonewayofensuringthisisthroughtheprovisionofon-goingtrainingandfacilitationofpersonaldevelopment.Listedbelowarethecoursesareofferedbythedepartment:


Credit Point

Fee ($)

OAC-SM HowtoChannelStressintoPositiveEnergyforOptimalPer-formance

2 2 220.00

OAC-ACT AdvancedCounselingToolsforPeopleSupport&Enhance-ment

2 3 290.00

OAC-KM Creating&ManagingCorporateKnowledge 2 2 220.00 OAC-PA PsychometricAssessment:HRStrategyforSafe&Effective

Recruitment2 2 150.00

OAC-BN MasteringBargaining&NegotiationsSkills 2 2 220.00 OAC-MT ManagingTimeEffectively 2 150.00

OAC-LMCC HowtoimplementLMCCundertheprovisionsoftheERP2007:ALegislativeObligation

2 2 200.00

OAC-RS FundamentalsofRecruitment&Selection 2 2 220.00 OAC-CT CounselingToolsforPeopleSupport&Enhancement 2 2 220.00 OAC-EQ EmotionalIntelligence:AtoolforInfluentialLeadership&

Communication2 2 220.00

OAC-WLB Work-LifeBalance:thebuildingblockinanyHRStrategy 1 2 150.00OAC-PD ProfessionalDevelopmentforSecretariesandPersonalAs-

sistants2 2 220.00

OAC-MM ManagingMeetingsEffectively 2 2 220.00 OAC-ERP FundamentalsofERP2007 2 2 220.00 OAC-EEO FundamentalsofEqualEmploymentOpportunity:Identifying

WorkplaceHarassment&itsresponses2 2 220.00

DEPARTMENT OF INTERNATIONAL LANGUAGE AND BUSINESS COMMUNICATION

OverviewWelcome to the department of International Languages and Business Communications (ILBC). Weappreciateyourinterestinthedepartmentandinviteyoutoexploreourrangeandlevelsofprogrammesoffered.The department of (ILBC) comes underNationalTrainingProductivityCentre (NTPC).NTPCprovidesinternationallyrecognised,jobspecificandskillsfocusedshorttermtrainingforthebusyworkforceforFijiandtheregion.ThedepartmentofILBCfocusesonpreparingstudentsforboththeacademicandtheGeneralTrainingModulesofEnglish. It is designed in suchaway that it improves the fourbasiclanguageskillsandtheseareListening,Reading,WritingandSpeaking.

TheDepartmentoffersfourprogrammesandtheyareEnglishasaSecondLanguage(ESL),BusinessCommunication (BC) and preparation for InternationalEnglish LanguageTestingSystem (IELTS) andBusinessCommunicationIndustrylevelcourses.Thesecoursesaredesignedforlocal,AsianandallotherinternationalstudentswholackproficiencyintheEnglishlanguageandcommunicationskillsandalsoforstudentswhowishtofurthertheireducationoverseasorfindemploymentabroad.

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Participants during a training workshop at NTPC Nabua campus

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English as a Second Language (ESL)TheESLcourseisparticularlydesignedforAsianandallotherinternationalstudentswholackproficiencyintheEnglishlanguage.Thisisacomprehensive,multi-levelprogrammedesignedtoteachinternationalstudents both academic and everyday English language skills. The programme helps students tocommunicate well in English and develop proficiency in writing which qualifies them for entry in toInternationalEnglishmediumUniversitiesandJobopportunitiesinforeigncountries

Business Communication Skills for Foreign Students ThecurrentprogrammeistailormadeforAsianandInternationalstudentswhereEnglishisnotthemediumof instruction.Effectivecommunication formsthebasisofall relationships.Thesedaysandsuccessfulcommunicationsskillsensuremessageisunderstoodandinterpretedcorrectly.

International English Language Testing System (IELTS) Preparatory CourseIELTS is a requirement formigration and entry into reputable learning institutions abroad.The IELTSpreparatorycourseisdesignedtoassessthelanguageabilityofcandidateswhowanttostudyorworkwhereEnglishisthelanguageofcommunication.Theprogrammeisinternationallyfocusedinitscontentand isdesigned toassessEnglish languageskillsatall levels.Thecoursepreparesstudents forbothacademic and general training modules.

Industry Training in Business CommunicationTherearefiveshortcoursesofferedundertheindustrytrainingprogrammeandtheyareTimeManagementSkills,JobSeekingSkills,PowerfulPresentationandPublicSpeakingSkills,HowtoConductEffectiveMeetings and Writing Proposals/ Memos/ Reports/ Emails. These courses are basically designedfor individuals suchas team leaders, supervisors,managers, secondaryand tertiary students, humanresourcespersonnelandotherswhowishtoenhancetheirskills.

Courses offered are as follows:Code Course Name Duration

(Weeks)Credit Points

Fees ($)

DILCPESL CertificateofProficiencyinEnglishasaSecondLanguage 12 31 2,500.00DILCPBC CertificateofProficiencyinBusinessCommunications 12 31 2,500.00IELTS01 InternationalEnglishLanguageTestingSystem(IELTS) 3Days 0 150.00IELTS02 PreparatoryCourse 6Days 0 300.00

DILESL-BEG ESLforBeginners 3 8 635.00

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DEPARTMENT OF HOSPITALITY AND TOURISIM

OverviewTheDepartmentofHospitality&TourismisbasedattheNTPCNamakaCentreandalsotrainingvenuesaresetupinalmosteveryHospitalityandTourismregionsaroundthecountry.Weareproudtobeassociatedwiththeindustryandalsoworkwiththemtohelpusdevelopspecialisedtrainingprogrammesthatmeettheir needs.

TheDepartmentoffersdifferentrangesofprogrammesfromBasicintermediatetoAdvanceskillsareasthatmeetthedemandfromtheHospitalityandTourismindustry.Arangeofcoursescanbeconductedon special, tailor-made in-house programmes, scheduled short courses and certificate of attainmentprogrammesofferedatdifferentvenues.ThefollowingprogrammesareofferedbytheDepartment: a)FrontOfficeandCustomerServices b)Food&BeverageService c) Commercial Cookery d)Baking&Patisseries e)SupervisoryManagementandSpecialEvents f)Housekeeping g)LanguageStudies -JapaneseLanguage -ChineseLanguage -FrenchLanguage

AllprogrammesarescheduledtobeconductednextyearinvariousregionsinVitiLevu,VanuaLevuandouter islands.

Weintendtofacilitatemoreprogrammesforsmallerscaleentrepreneurs’thisyear,withespeciallytailor-made programmes earmarked for them. We also conduct specialised COA programmes for schooldropoutswho intend to join this industry.Ourprogrammesare setup toassist trainees tobeable toperformprofessionallywhentheyjointheindustryandwe’vereceivedpositivefeedbackfromemployerswhohaverecruitedourgraduatesastheiremployees.

Course Introduction- Front Office and Customer RelationsOverview

Mostbusinessessmallorlargehaveafrontofficeorreceptionarea.ThestandardoperatingproceduresofafrontofficereceptionistorGuestServiceAgentconsistofmanydutiesandresponsibilitiesthatimprovetheefficiencyoftheofficeasawhole.Frontofficeemployeesshouldbewell-versedineveryaspectoftheirpositioninordertofulfilltheroletothebestoftheirabilities.

Managersandemployeeswhoworkinthesekeyareashaveveryhighlevelsofcontactwiththeirinternalandexternalcustomerswhohavehighexpectations.

Thereforetheyneedtobeextremelyskillful,intelligent,committedandconsistentinwhatevertasktheyare assigned to do.

Havingthesequalitieswillenableanorganizationtoriseabovetherestandwilldefinitelyfulfillitscustomerneedsandmakethemhappy.Thiscanbeonlyachievedthroughproperlearningandtraining,theoreticallyandpracticallyandthereforeweasindividualoranorganisationoughttoplayanimportantroleinprovidingqualityservicetoourcustomers.

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Training Manager Mohammed Faruk with cookery students.

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Second Pacific Regional Pathology Symposium

TheCertificateofAttainmentinFrontOffice&CustomerRelationscoverstheseunits:Code Programme Duration

(Days)Credit Points

Fee ($)

HTFO01 IndustryHospitalityOverview 3 2 250.00HTfO02 TelephoneEtiquette 3 2 250.00HTfO03 ITHospitalityBasicProgram 4 2 300.00HTfO04 ReservationProceduresService 3 2 250.00HTfO05 HotelAccommodationReception&Service 3 2 250.00HTfO06 HandlingGuestComplaints 3 2 250.00HTfo07 Professional Porters and Concierge 3 2 250.00HTfo08 Customer service 3 2 250.00HTfo09 Night Auditing 3 2 250.00

HTfo010 BasicFrontOfficeSupervision 3 2 250.00HTfo011 BasicFrontOfficeManagement 3 2 250.00HTfo012 ITHospitalityReservation–RoomMaster 3 2 250.00HTfo013 ITHospitalityAccommodation–Roommaster 3 2 250.00HTfo014 ITHospitalityFidelio(OPERA) 3 2 250.00

Entry Requirements: Therearenoentryrequirementsasthesecoursesareforanyonewhowishestohaveacareerasfrontofficepersonnelinthehotelindustryoraprivateorganisation.

Target Market Industryworkersandnewrecruits,unemployedyouthsandschoolleavers,employeeswhowishtopursuetheircareerpathintheindustryasFrontlinepersonnelandotherinterestedemployees.

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Course Introduction - Food and Beverage ServicesTheFood&BeverageServicesorRestaurant&BarOperationsisaprogrammedesignedtosuitsomeonewhowishestopursueanemploymentinarestaurantorbarsituation.

The course content has been divided into a series of training units which cover all the subject areas offered inaRestaurantandaBar,irrespectiveofwhetheritisa1-5starratingoperationorafastfoodkioskorbistro.

TheCertificateofAttainmentinFood&BeverageOperationscoverstheseunits:

Core UnitsCode Programme Duration

(Days)Credit Points

Fee ($)

NFB001 WorkplaceHygiene 3 2 250NFB002 RestaurantPreparationandServiceStageI 3 2 250NFB003 RestaurantPreparationandServiceStageII 3 2 250NFB004 BarPreparationandServices 3 2 250NFB005 WineandBeverageServices 3 2 250NFB006 WineEvaluation 3 2 250NFB007 CocktailMixing 3 2 250NFB008 FunctionsandBanquets 3 2 250NFB009 RoomService 3 2 250NFB010 Non-AlcoholicDrinks/EspressoCoffeeMaking 3 2 250NFB011 Guerdon/SilverService 3 2 250NFB012 ReceivingandStoringGoods 3 2 250NFB013 Purchasing Procurement 3 2 250NFB014 F&BCostControlling&P/LStatement 3 2 250NFB015 BasicF&BSupervision 3 2 250

Entry Requirements: Therearenoentryrequirementsasthesecoursesareforanyonewhowishestohaveacareerasachefinthehotelindustryoraprivateorganisation.

Target MarketIndustryworkersandnewrecruits,unemployedyouthsandschoolleavers,employeeswhowishtopursuetheircareerpathintheindustryaschefs,andotherinterestedemployees.

Course Introduction-Commercial Cookery (Advanced Culinary Skills)TheAdvanceCulinarySkills orCommercialCookery is a programmedesigned to suit someonewhowishestopursuetheircareerincooking.

The course content has been divided into a series of training units which cover all the subject areas relatingtocookery,irrespectiveofwhetheritisa1-5starratingoperationorafastfoodkioskorbistro.

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TheCertificateofAttainmentinAdvanceCulinarySkillscoverstheseunits:Units:


Credit Point

Fee ($)

HTCC001 3FacetsKitchenHygiene/OHS 3 2 250.00HTCC002 Principles&MethodsofCookery 3 2 250.00HTCC003 Organise&PrepareFood 3 2 250.00HTCC004 StocksSoups&SauceProduction 3 2 250.00HTCC005 SaladsandAppetizers 3 2 250.00HTCC006 PrepareSandwiches 3 2 250.00HTCC007 BasicPastries&Cakes 3 2 250.00HTCC008 BasicYeastGoods 3 2 250.00HTCC009 BreakfastCookery/KitchenAttendance 3 2 250.00HTCC010 Poultry&GamePreparation 3 2 250.00HTCC011 Fish&ShellfishPreparation 3 2 250.00HTCC012 LambPork&BeefPreparation 3 2 250.00HTCC013 InnovativeWaysofusingLocalFoods 3 2 250.00HTCC014 Eggs&Farinaceous 3 2 250.00HTCC015 Kitchen Cost Control 3 2 250.00HTCC016 MenuPlanning 3 2 250.00HTCC017 Showpiece&BuffetTechniques 3 2 190.00

Course Introduction - Baking and PatisserieTheBakingandPatisserieisaprogrammedesignedtosuitsomeonewhowishestopursueanemploymentinabakingandpastryarea.

The course content has been divided into a series of training units which cover all the subject areas relatingtobakingandpatisserie,irrespectiveofwhetheritisa1-5starratingoperationorafastfoodkioskor bistro.

TheCertificateofAttainmentinBakingandPatisseriecoverstheseunits:Core Units


Credit Points

Fee ($)

HTBP1 BasicBakingandPatisserieDelights 3 2 250HTBP2 BasicCoffeeShopDelicacies 3 2 250HTBP3 Cake,SpongeCakeandGateaux 3 2 250HTBP4 FrozenSetCakesandDesserts 3 2 250HTBP5 BasicBirthdayCakesDecoration 3 2 250HTBP6 AdvancedCakeModellingandDesigningDecoration 3 2 250HTBP7 Pies and French Pastries 3 2 250HTBP8 PuffandChouxPastry 3 2 250HTBP9 YeastGoodsforModernBakery 3 2 250HTBP-10 Biscuits,MeringueandCookies 3 2 250HTBP-11 OHS&KitchenHygieneinBakingandPatisserie 3 2 250HTBP-12 Croissants,DanishandBreakfastPastries 3 2 250HTBP-13 Hot and Cold Desserts 3 2 250HTBP-14 Chocolate Works 3 2 250HTBP-15 CakesforSpecialEvents 3 2 250HTBP-16 BakingandPatisserie(Assessment) 3 2 250

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Entry Requirements: Therearenoentryrequirementsasthesecoursesareforanyonewhowishestohaveacareerasbakerorpastrychefsinthehotelindustryoraprivateorganisation.

Target MarketIndustryworkersandnewrecruits,unemployedyouthandschoolleavers,employeeswhowishtopursuetheircareerpathintheindustryasBakersorPastryChefsandotherinterestedemployees.

BEST ProgrammesTheBasicEducationalSkillsTrainingprogrammewasspeciallydesignedforForms5,6&7(Year11,12and13)studentsthroughtheMinistryofEducation.

Course Introduction - Management, Supervisory and Special EventsManagingpeopleisoneoftheimportanttasksofsupervisorsandothermiddlemanagers.Thetrainingofmiddlemanagershasanimpacttowardspreparingemployeesforcompletingtheirtaskswhetherit’sinareaofeventsplanning,managinghumanresources,salesandmarketingofhospitalityservicesandproductsandlearningaboutsupervisorskills.Trainingincreasesone’sproductivityandtheproductivityoftheemployeeswithinthedepartment.Whenproductivityisincreases,thecompanyisabletocompetewiththeircompetitors.Thedepartmenttherefore,offersthefollowingcoursestocaterfordevelopmentofpersonnelrisingtopotentialheightsoftheircareers:

•CertificateofAttainmentinHospitalitySalesandMarketing •CertificateofAttainmentinEventsPlanningManagement •CertificateofAttainmentinHospitalityHumanResourcesManagement •CertificateofAttainmentinHospitalitySupervision •CertificateofAttainmentinManagementDevelopmentProgramme

Entry Requirements:Recognitionisgrantedanddesignedformature-ageapplicantswhohaverelevantworkexperiencefortwoyearsandwhointendtoupgradetheirskillsandknowledge.

In - House •TheDepartmentprovidesandfacilitatesanytopic(s)fromtheaboveprogrammesforaduration thatmayacceptabletobothparties.

Core UnitsCode Programme Duration

(Weeks)Credit Points

Fee ($)

HTSMMOD101 CertificateofAttainmentinHospitalitySalesandMarketing–ModuleI

4 4 $400.00

HTSMMOD102 CertificateofAttainmentinHospitalitySalesandMarketing–ModuleII

4 4 $400.00

HTSMMOD103 CertificateofAttainmentinHospitalitySalesandMarketing–ModuleIII

4 4 $400.00

HTEPMMOD101 CertificateofAttainmentinEventsPlanningManagement–ModuleI

6 5 $570.00

HTEPMMOD102 CertificateofAttainmentinEventsPlanningManagement–ModuleII

6 5 $400.00

HTEPMMOD103 CertificateofAttainmentinEventsPlanningManagement–ModuleIII

6 5 $350.00

HTHRMMOD101 CertificateofAttainmentinHumanResourceManagement–ModuleI

4 4 400.00

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HTHRMMOD102 CertificateofAttainmentinHumanResourceManagement–ModuleII

4 4 $410.00

HTHRMMOD103 CertificateofAttainmentinHumanResourceManagement–ModuleIII

3 2 $410.00

HTHRMMOD104 CertificateofAttainmentinHumanResourceManagement–ModuleIV

5 2 $410.00

HTSMOD101 CertificateofAttainmentinHospitalitySupervision–ModuleI 4 4 $400.00HTSMOD102 CertificateofAttainmentinHospitalitySupervision–ModuleII 2 3 $290.00HTSMOD103 CertificateofAttainmentinHospitalitySupervision–ModuleIII 4 4 $400.00HTSMOD104 CertificateofAttainmentinHospitalitySupervision–ModuleIV 5 2 $550.00HTSMOD101 SupervisioninHospitalityIndustry 1 day 4 $400.00

HTMDPMOD101 HumanResourceManagementinHospitality 3 4 $500.00HTMDPMOD102 FinancialManagementLiteracy 2 33 $350.00HTMDPMOD103 SalesandMarketinginHospitality 3 4 $500.00HTMDPMOD104 BusinessCommunication 3 3 $350.00

Course Introduction - Housekeeping and Accommodation ServicesCourseIntroduction–AccommodationandHousekeeping

TheAccommodationandHousekeepingisaprogrammedesignedtosuitsomeonewhowishestopursuecareersintheareaofhousekeeping.

The course content has been divided into a series of training units which cover all the subject areas relating tohousekeeping,irrespectiveofwhetheritisa1-5starratingoperation,asabackpackeraccommodationor a hotel or motel.

TheCertificateofAttainmentinAccommodationandHousekeepingcoverstheseunits:


Credit Point

Fee ($)

HTHSK-I HospitalityOperation 3 2 250HTHSK-II HousekeepingQualityCustomerService 3 2 250HTHSK-III Room Cleaning and Procedures 3 2 250HTHSK-IV ControllingofChemicalsandEquipment 3 2 250HTHSK-IX LaundryManagement 3 2 250HTHSK-V MaintenanceService 3 2 250HTHSK-VI GeneralDeepCleaningandPeriodicMaintenance 3 2 250HTHSK-VII Public Area Cleaning 3 2 250HTHSK-VIII SanitationandHygiene 3 2 250HTHSK-X BasicHousekeepingSupervision 3 2 250HTHSK-XI BasicHousekeepingCostControl 3 2 250HTHSK-XII ManagingInventories 3 2 250HTHSK13 Floral Arrangement 3 2 180.00HTHSK14 HousekeepingOperationsManagement 3 3 400.00

Entry Requirements: Therearenoentry requirementsas thesecoursesare foranyonewhowishes tohaveacareerasahousekeeperinthehotelindustryoraprivateorganisation.

Target Market Industryworkersandnewrecruits,unemployedyouthsandschoolleavers,employeeswhowishtopursuetheircareerpathintheindustryashousekeepersandotherinterestedemployees.

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Course Introduction - Foreign Language and CultureJapanese Language & Culture focuses on the basic Japanese language skills suitable for businesssettingswithinthetourismandhospitalityindustry.ThiscoursealsofocusesonprovidingknowledgeandskillsincommunicatingwithJapanesetouristsandcustomers;increasesthelevelofunderstandingandgainadeeperknowledgeofJapan,itslanguage,customsandcultureand;itcanbeanassetinvariousfieldsofthejobmarket,aspurtopersonalandintellectualgrowth,asourceofincreasedself-esteem,andofcourseanenjoyableexperience.

Entry RequirementsNil

Core Units:Code Programme Duration

(Days)Credit Point

Fee ($)

JT01 JapanesefortheTourismIndustry–Stage1 12 2 300JT02 JapanesefortheTourismIndustry–Stage2 12 3 300JT03 JapanesefortheTourismIndustry–Stage3 12 2 300JT04 JapanesefortheTourismIndustry–Stage4 12 2 300JC JapaneseCulture 5 1 250

Course Introduction - Chinese Language & CultureChineseLanguage&CulturefocusesonbasicMandarinChineselanguageskillssuitableforbusinesssettingswithinthetourismandhospitalityindustry.ThiscoursealsofocusesonprovidingknowledgeandskillsincommunicatingwithChinesetouristsandcustomers;increasesthelevelofunderstandingof,andprovidesadeeperknowledgeofChinaanditslanguage,customsandculture.Itcanbeagreatassetinvarioussectorsofthejobmarket,aspurtopersonalandintellectualgrowth,asourceofincreasedself-esteem,andanenjoyableexperience.

Entry RequirementsNil


Credit Point

Fee ($)

MCT-01 MandarinChinesefortheTourism–Stage1 16 2 300MCT-02 MandarinChinesefortheTourism–Stage2 16 2 300MCT-03 MandarinChinesefortheTourism–Stage3 16 2 300MCT-04 MandarinChinesefortheTourism–Stage4 16 2 300

Course Introduction - Child Care ChildCareisapackageprogrammeofferedasashortcoursetrainingdesignedtoenhancethenecessaryskillstoworkeffectivelywithchildren,equipparticipantswithknowledgeandskillstobetterunderstandthedevelopmentstagesofchildrenthatwillfurtherenhancechilddevelopment,equipparticipantsinun-derstandingtheimportanceofprovidingasafe,healthyandstimulatingenvironmentundertheircare.

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Listedbelowarethecoursesareofferedbythedepartment:

CodeProgramme Duration

(Days)Credit Point

Fee ($)

CCDHT01 ChildDevelopment&Growth 5 2 300.00CCDHT02 PersonalGrowth&PersonalEtiquette 3 2 250.00CCDHT03 ChildHealth&Safety 3 2 250.00CCDHT04 EnEnnnEnrichment&Entertainment 3 2 250.00CCDHT05 Program and Planning 5 2 500.00

CCDHT06 Working with Diverse Families 3 2 250.00CCDHT07 PositiveDisciplineStrategy 3 2 250.00CCDHT08 SpecialNeeds 3 2 250.00CCDHT09 Communication&Literacy 5 2 500.00CCDHT10 ProjectProposal 3 2 250.00CCDHT11 First Aid 2 1 250.00CCDHT12 WorkplacePractices 5 2 500.00TOTAL 3,550.00

Entry Requirements: TherearenoentryrequirementsasthesecoursesareforanyonewhowishtohaveacareerasaChildMinderorBaby-sitterinthehotelindustryoraprivateorganisation.

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Practical students serve tourists at the Nadi International Airport

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DEPARTMENT OF AVIATION AND TRAVEL

OverviewTheDepartmentofAviationandTravelisbasedattheNTPCNamakaCentreandhasalsosetuptrainingvenuesinalmosteveryHospitalityandTourismregionaroundFiji.Weareproudtobeassociatedwiththeindustryandalsoworkwiththemtohelpusdevelopspecialisedtrainingprogrammesthatwouldmeettheir needs.

Whetheroneislookingforajob,apromotion,careerchangeoraddingextraknowledgeandskillstotheircurrentcompetencies,theDepartmentisabletodeliver,throughitsindustry-basedcoursesandstrategictrainingpartners.

Non-awardprogrammessuchasin-boundTravelServiceandCustomerServicerelatingtothetourismindustryarealsoonoffer.Programmescanalsobedevelopeduponrequestbytheindustryorinterestedorganisations.Thismayincludecommunityorindustry-basedtraining.

Theprogramme’sstructurehasbeenreviewedtoensurecompatibilitywiththerequirementofNationalTrainingandProductivityCentre’sGrantSchemeFive, registrationof trainingstaffandalso toprovideeasierexcesstoprogrammesbyprospectiveparticipants.

Entry RequirementsTherearenoentryrequirementsasthesecoursesareforanyonewhowishestohaveacareer in thetourismindustryorinaprivateorganisation.

Target groupIndustryworkersandnewrecruits,unemployedyouthsandschoolleavers,employeeswhowishtofurthertheircareerpathintheindustry,frontlinestaffandotherinterestedemployees.

Training and MethodologyThistrainingwillconsistofpresentation&discussionbythefacilitator,practicalsessions,groupwork,roleplay,PPT,andDVD.

Delivery Mode Theory,practical,casestudies,groupdiscussionandvideopresentationandin-houseprogrammes(Note:deliveryisflexibleaccordingtothetrainingneedsofanorganisation)

Certificate of Attainment (COA) in Travel & TourismDescription:NationalTraining&ProductivityCentreundertheFijiNationalUniversityisofferingTravel&Tourismprogram.TravelandTourismprogramprovidesopportunityforemploymentforthosewhohavecompletedtheCurriculuminFijiSchoolLeavingCertificate,toupgradeskillandbringupknowledgeandinstilltheappropriateattitudetoworkintheTravel&TourismWorkforce.

Key Benefits•EnablesrelevantskillsandknowledgebasedontheTravelTradeinFiji.•Reinforcebetterlifeskillchoicesandmarketabilityaspertheindustryrequirementsandstandards.•Encouragesteamawarenessandteamwork.

Target Group: It issuitable foremployees in theTravel&Tourism Industry; individualswhoopt foracareerinTravel&TourismIndustry.

Course Fees:$2800.00

Duration:5Months(intakeinFebruary&July)

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Module Name Nominal Hours Fees Per UnitFiji Tourism Industry Knowledge 33 $350.00

Tour Guiding Fundamentals 40 $350.00DealingwithColleagues&Customers 32 $350.00

BasicSellingSkillsofTourismProducts&Services 48 $350.00Co-ordinateArrival&DepartureAssistance 32 $350.00

InboundTravelService1 33 $350.00InboundTravelService2 33 $350.00InboundTravelService3 33 $350.00

Total Fees $2800.00

Course Introduction - Hair, Beauty & Spa Therapy

Certificate III National Training & Productivity Centre-Hair, Beauty & Spa Training Academy offering trainees theopportunitytogaintheknowledge,skillsanddisciplinenecessarytoentertheworkforceinthefieldsofHairdressing,BeautyandSpaTherapy.Hair,Beauty&Sparequirelicensureratherthancertification,andtheycanpreparefortheirlicensesbycompletingacertificateprogram.IndividualswithaHair,Beauty&Spacertificatearepreparedtoworkinanumberofdifferentsettings,suchasbeautysalons,barbershops,Spa,NailArtortheirownprivatepractices.

NTPCNHBSTrecognisesthattheindustriesisconstantlychangingandarecommittedtoensuringthatour training, assessments and qualifications reflect the needs of the industry.NTPCNHBSTTrainingorganizationoperatesinaworkingsalonenvironment,givingourtraineesanunderstandingofallaspectsofworkinginaHair,BeautyandSpasalon.YouwilldevelopbeautytechniquessuchasHaircutting,hairdesigning,waxing,manicuresandpedicures,make-up,nailenhancementsandtintingservices.

On-the-jobplacementispartofthiscourse,soyoucanputyourskillstoworkinarealenvironment.Alongwiththesepracticalskillsyoualsolearnaboutthescienceofskinandnailsandthecommunicationandretailtechniquesnecessaryforacareerinbeauty.

Program InformationAHair,Beauty&SpacertificateprogramteachesstudentsskillstheywillneedinordertostartandmaintainasuccessfulHair,BeautyorSpaTherapistscareer.Studentswilllearnbasicbeautytechniques,includinghair care,manicure, Pedicure and facials, through a combination of lecture and hands-on laboratoryexperience.Thesetechniquescanbeappliedtoacareerinanyoneofmanyspecialtyareas,includingworkingashairdresserorBeautician,manicurist-Pedicurist,SpaTherapistinasalonorspa.

Target GroupBeautyIndustryworkersandnewrecruits,unemployedyouthsandschoolleavers,employeeswhowishtopursuetheircareerpathintheBeautyindustryasHairDresser,orBeautician,manicurist-Pedicurist,SpaTherapistinasalonorspapersonnelandotherinterestedemployees.

Entry RequirementsTherearenoentryrequirementsasthesecoursesareforanyonewhowishestohaveacareerinHair,Beauty&Spa Industry and any one ofmany specialty areas, Includingworking as a hair dresser orBeautician,manicurist-Pedicurist,SpaTherapistinasalon&spaortoruntheirownsetup.

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CERTIFICATE III IN BEAUTY & SPA THERAPYCode Programme Duration

(Days)Fees

NHBST001 BeautyIndustryInformation&Research 4 $250NHBST002 BasicSkinAnalysis,Principleofskinbiology 4 $300NHBST003 SalonEtiquettes 2 $500NHBST004 Personal Grooming 2 $250NHBST005 TheImportanceofcustomercare 4 $250NHBST006 Bookingappointments&AppointmentList 4 $250NHBST007 Pure Fiji Product Knowledge 4 $350NHBST008 KnowledgeofEquipment's 4 $250NHBST009 Financial Transaction 2 $250NHBST010 WorkAreaMaintains 2 $250NHBST011 Recommendation&SellingProducts 4 $250NHBST012 ClientPreparationforFacialThearapy 4 $250NHBST013 BasicFacialMassageTherapy 16 $750NHBST014 PerformWaxingTreatment 8 $500NHBST015 PerformBleaching 8 $500NHBST016 Provide lash and brow treatment 5 $500NHBST017 PerformBodyMassage 8 $500NHBST018 ProvideBodyTreatments 8 $750NHBST019 Manicure&PedicureServices 8 $500NHBST020 Design&ApplyMakeup 8 $600

Total Fees $8,000.00

CERTIFICATE III IN HAIRDRESSINGCode Programme Duration

(Days)Fees

NHBST021 HairdressingEthics 4 $250NHBST022 KnowledgeofHairdressingTools&Equipment,Product 4 $250NHBST023 The Client Consultation 4 $250NHBST024 InfectionControl:PrinciplesandPractice 2 $200 NHBST025 General Anatomy and Physiology 2 $200 NHBST026 BasicsofHairChemistry 2 $200 NHBST027 PrinciplesofHairDesign 4 $250NHBST028 PropertiesoftheHair&Scalp 4 $250NHBST029 TreatHair&SculpCondition 4 $250NHBST030 ClientPreparation 2 $200 NHBST031 ShampooingandConditioning 4 $250NHBST032 Haircutting 8 $450NHBST033 BluntHaircut 4 $200 NHBST034 Graduated Haircut 4 $200 NHBST035 LayeredHairCut 4 $200 NHBST036 OneLengthHaircut 4 $200 NHBST037 UniformLayerHaircut 4 $200 NHBST038 Blow-DryingShort,LayeredCurlyHair 4 $200 NHBST039 Blow-DryingStraightorWavyHair 4 $200 NHBST040 Hairstyling 4 $250NHBST042 DisinfectingNon-ElectricalToolsandImplements 2 $200 NHBST043 Wigs and Hair Additions 4 $350NHBST044 HairColor&SessionDesigning 8 $450

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NHBST045 HairChemicalTextureServicesPerming 8 $450NHBST046 HairRebondingHairStraightening 8 $450NHBST047 HairSmoothering 4 $450NHBST048 ScalpMassage 4 $350NHBST049 Hand,Neck&ShoulderMassage 4 $350NHBST050 PromoteHealthyNutritionalOptioninBeautyThearpyContext 2 $200 NHBST051 AdviseonProductService 2 $200 NHBST052 WorkplaceCommunication 2 $200 NHBST053 Provide First Aid 2 $200

Total Fees $8,850.00

SHORT COURSESCode Programme Duration

(Days)Fee ($)

COAMEHNDI CertificateofAttainmentinMehndiDesignApplication 8 $750COAMENBARB CertificateofAttainmentinMen’sBarbering&SessionDesign 8 $1,750

COASARI CertificateofAttainmentinDifferenttypesofSariDraping 8 $750COA FT CertificateofAttainmentinFacialTherapy 8 $2,250COAHS CertificateofAttainmentinLadiesHairSculpture 8 $1,750COA WT CertificateofAttainmentinWaxingandThreading 5 $1,000

COASESSION CertificateofAttainmentinSessionDesign 8 $1,750COACOLOR CertificateofAttainmentinColorDesign 8 $2,250COABMT CertificateofAttainmentinBodyMassageTherapy 8 $2,250

COACHEMICAL CertificateofAttainmentinChemicalReformation 8 $2,250COAMD CertificateofAttainmentinManicure,Pedicure&NailArt 8 $1,750

COAMAKEUP CertificateofAttainmentinMakeup 8 $1,750

Course Introduction - Beauty, Hair & Fitness Programme

TheNationalTraining&ProductivityCentre, in partnershipwith theStyleGallery,Fiji InstituteofHairDesignandHealthandBeautyTherapyisnowofferingthefollowingHairdressingandBeautycourses.ThereisahighdemandforqualifiedspatherapistsandfitnesstrainersinthetourismsectorinFijiandtheregion,witheveryresortbrandedasResort&Spawithgym,golfandothertrainingfacilities.WithalotofspaandbeautytherapistsimmigratingannuallytotheUS,NewZealandandAustralia,thereisaneedforcontinuous training to meet the demand for graduates.

Code Programme Duration (Days) Fee ($)DATBT-15 COAinBodyTherapy 20 $2,610.00DATFT-15 COAinFacialTherapy 20 $2,610.00DATNT-15 COA in Nail Technology 20 $2,610.00DATMW-15 COAinWaxing&Makeup 20 $2,610.00DATCT-15 COAinClinicalTherapy 20 $4,060.00DATLS-15 COAinLadiesSculpture&SessionDesign 20 $2,610.00DATMB-15 COAinMen'sBarbering 20 $2,610.00DATLHBD-15 COAinLongHairandBridalDesign 20 $2,610.00DATTR-15 COAinTextureReformation 20 $2,610.00DATCD-15 COA in Color Design 20 $2,610.00

First Aid First Aid 1 $290.00

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TAFE Hospitality & Tourism Award Programmes

Course IntroductionTheNationalTraining&ProductivityCentre’sAwardTourism&Hospitality Section prides itself in theprovisionofawardprogrammes tailored to suit the industryandyouremploymentneeds.TAFENSWAwardProgrammesinTourismandHospitalityManagementareofferedat–NTPCNamakaanddeliveredby locally based experienced and qualified staff.Thismeans that our training is both up to date andrelevant.Thisalsomeansthatweteach`hands-on’skillsorpracticalskillsdesiredbyindustry.

TAFENSWprogrammeshaveanentrylevelofCertificateIIIthroughtoAdvancedDiplomainHospitalityandAdvancedDiplomaofTourismrespectively.TheAdvancedDiplomaprogrammehasapathwaytotheBachelorofBusinessDegreeinmostAustralianUniversities.

TAFEalsohasprovisionsforrecognisingtheskillsandknowledgeparticipantshavegainedthroughpreviousstudies,aswellasworkandlifeexperiences.WecallthisRECOGNITION.Ifyouaregivenrecognitionforaunit/module,youdonotneed tosit for it. Insomecases, recognitionmayallowyou tocompleteyour course faster.Your current skills and knowledge canbeassessedandmappedonto the currentcompetenciesofadesiredqualification.YoumaycontactusformoreinformationonRECOGNITION.

Certificate III in Commercial Cookery – SIT30813Description: Thisqualificationreflectstheroleofcommercialcookswhouseawiderangeofcookeryskills.Theyusediscretionandjudgementandhaveasoundknowledgeofkitchenoperations.Theyworkwithsomeindependenceandunderlimitedsupervisionandmayprovideoperationaladviceandsupportto team members.Thisqualificationprovidesapathwaytoworkasacommercialcookinorganisationssuchasrestaurants,hotels,clubs,pubs,cafes,cafeteriasandcoffeeshops.

Career Opportunity: Cook

Pre-requisites:SchoolLeavers:CompletionofForm6(Year12),orcompletionofhighschoolvocationalstudies inCateringServices (orequivalent).MatureStudents:Mustbe21yearsandoverandhaveaminimumof2yearsofworkexperiencethatisrelevanttothefieldofstudytheywishtopursue.

Course Fee: $5760

Duration: 1year(2Semesters)IntakesinFebruaryandJuly

List of Units:Code Unit Name Nominal

HoursFee ($)

BSBSUS201A Participateinenvironmentallysustainableworkpractices 20 200BSBWOR203B Work effectively with others 20 200HLTFA311A Applyfirstaid 18 180SITHCCC101 Usefoodpreparationequipment 30 230SITHCCC201 Produce dishes using basic methods of cookery 45 290SITHCCC202 Produceappetisersandsalads 25 210SITHCCC203 Producestocks,saucesandsoups 35 250SITHCCC204 Produce vegetable, fruit, egg and farinaceous dishes 45 290SITHCCC301 Producepoultrydishes 25 210SITHCCC302 Produce seafood dishes 30 230SITHCCC303 Produce meat dishes 50 310

49


SITHCCC307 Preparefoodtomeetspecialdietaryrequirements 35 250SITHCCC308 Producecakes,pastriesandbreads 40 280SITHCCC309 Work effectively as a cook 120 560SITHKOP101 Cleankitchenpremisesandequipment 6 140SITHKOP302 Plan and cost basic menus 30 230SITHPAT306 Produce desserts 40 280SITXFSA101 Usehygienicpracticesforfoodsafety 15 170SITXFSA201 Participateinsafefoodhandlingpractices 20 200SITXHRM301 Coach others in job skills 20 200SITXINV202 Maintainthequalityofperishableitems 6 140SITXWHS101 Participateinsafeworkpractices 12 160SITHCCC103 Preparesandwiches 6 140SITHCCC304 Produce and serve food for buffets 20 200SITHIND201 Sourceanduseinformationonthehospitalityindustry 25 210

Total 738 5,760

Enrolment Intake: February and July

Certificate III in Tourism - SIT30112

Description:Thisqualificationreflectstheroleofindividualswhousearangeofwell-developedtourismservice,salesoroperationalskills.Theyusediscretionandjudgment,andhaveasoundknowledgeofindustryoperations.Theyworkwithsomeindependenceandunderlimitedsupervisionandmayprovideoperationaladviceandsupporttoteammembers.

Career Opportunity:attractionorthemeparkattendant,guideandsalespersoninculturalcentre,inboundtourcoordinator,operationsconsultant fora touroperator, reservationsalesagent fora touroperator,salesconsultant,visitorinformationofficer

Pre-requisites:SchoolLeavers:CompletionofForm6(Year12),orcompletionofhighschoolvocationalstudies inCateringServices (orequivalent).MatureStudents:Mustbe21yearsandoverandhaveaminimumof2yearsofworkexperiencethatisrelevanttothefieldofstudytheywishtopursue.CourseFee:$3,800

Duration:½year(1Semester)IntakesinFebruaryandJuly.

Please Note:ThesefeesmaychangeduetocurriculumupdateorTAFEfranchisefees.Allcourseswillberunsubjecttotheavailabilityofresourcesandsufficientdemand.

List of Units:

Code Unit Name Nominal Hours

Fee ($)

SITTIND201 Sourceanduseinformationonthetourismandtravelindustry

25 $230

SITXCCS303 Provide service to customers 20 $220SITXCOM201 Showsocialandculturalsensitivity 15 $200ITXWHS101 Participateinsafeworkpractices 12 $180SITTGDE302 Providearrivalanddepartureassistance 20 $220SITTGDE303 Leadtourgroups 30 $250

50


SITTGDE304 Prepareandpresenttourcommentariesoractivities 45 $320SITTTSL202 Accessandinterpretproductinformation 65 $410SITTTSL303 Selltourismproductsandservices 35 $270SITTTSL304 Preparequotations 30 $250SITTTSL307 Processtravel-relateddocumentation 30 $250SITTTSL306 Booksupplierservices 20 $220SITXCCS201 Provide visitor information 35 $270SBITU306A Designandproducebusinessdocuments 60 $290SITXHRM301 Coach others in job skills 20 $220

Totalof15UnitstoComplete 462 $3800

Diploma of Hospitality - SIT50313

Description: This qualification reflects the role of individuals who use sound knowledge of industryoperations and a broad range ofmanagerial skills to coordinate hospitality operations. They operateindependently,haveresponsibilityforothersandmakearangeofoperationalbusinessdecisions.Thisqualificationprovidesapathwaytoworkinanysectorofthehospitalityindustryasadepartmentalorsmallbusiness manager.

Career Opportunity: Banquet or Function Manager, Chef de Cuisine, Chef Patisserie, ExecutiveHousekeeper, FrontOfficeManager,GamingManager, KitchenManager,MotelManager,RestaurantManager,SousChef,UnitManager(cateringoperations)Pre-requisites:ParticipantswhohavesuccessfullycompletedTAFENSWCertificateIIIinCommercialCookery.

Course Fee:$4,300for1year(2Semesters)IntakesinFebruaryandJuly.


List of Units:Unit No. Unit Name Nominal

HoursCourse Fee

BSBDIV501A Managediversityintheworkplace 60 $440.00BSBMGT515A *Manageoperationalplan 40 $350.00SITXCCS401 Enhancethecustomerserviceexperience 40 $350.00SITXCCS501 *Managequalitycustomerservice 40 $350.00SITXCOM401 Manageconflict 20 $260.00SITXFIN402 Managefinanceswithinabudget 30 $310.00SITXFIN501 *Prepareandmonitorbudgets 30 $310.00SITXGLC501 *Researchandcomplywithregulatoryrequirements 50 $400.00SITXHRM401 Roster staff 20 $260.00SITXHRM402 *Leadandmanagepeople 40 $350.00SITXMGT401 *Monitorworkoperations 20 $260.00SITXMGT501 *Establishandconductbusinessrelationships 40 $350.00SITXWHS401 Implementandmonitorworkhealthandsafetypractices 30 $310.00

Total of 13 Units to Complete 460 $4,300.00

Diploma of Travel and Tourism - SIT50112Description: This qualification reflects the role of individuals who use sound knowledge of industryoperationsandabroadrangeofmanagerialskillstocoordinatetourismandtraveloperationsormarketingandproductdevelopmentactivities.Theyoperateindependently,haveresponsibilityforothersandmakearangeofoperationalbusinessdecisions.

51


Career Opportunity: manager in inbound groups, or manager inbound sales,manager incentives,manager tour operations, manager marketing, manager operations, manager product, managerreservations, manager retail travel agency, manager sales, manager visitor information.

Pre-requisites:ParticipantswhohavesuccessfullycompletedTAFENSWCertificateIIIinTourism.CourseFee:$4,120for1year(2Semesters)IntakesinFebruaryandJuly.


List of Units:Unit Code Unit Name Nominal

HoursCourse Fee

BSBWRT401A Writecomplexdocuments 50 $360SITXCCS501 *Managequalitycustomerservice 40 $320SITXCOM401 Manageconflict 20 $230SITXFIN401 Interpretfinancialinformation 30 $280SITXFIN402 Managefinanceswithinabudget 30 $280SITXFIN501 *Prepareandmonitorbudgets 30 $280SITXHRM402 *Leadandmanagepeople 40 $320SITXMGT401 *Monitorworkoperations 20 $230SITXMGT501 *Establishandconductbusinessrelationships 40 $320SITXWHS401 Implementandmonitorworkhealthandsafetypractices 30 $280SITXMPR401 Coordinateproductionofbrochuresandmarketing

materials40 $320

SITXMPR404 Coordinate marketing activities 30 $280SITTPPD401 Packagetourismproducts 55 $390SITXCOM301 Addressprotocolrequirements 20 $230

Total of 14 Units to Complete 475 $4120.00

52


MESSAGE FROM DEPUTY DIRECTOR TECHNICAL TRAINING

WelcometoTechnicalTrainingDivision,ourroleistoensurethein-servicetrainingneedofindustriesinFiji is met at all times. The Government of Fiji has recognised the role of innovation as a key driver of economy growth. It has alsorecognisedtheroleofhumancapitalasafactorincreatinghealthyandcompetitiveindustriesthatprovideforprosperityandcreatewealthforFijians. Ourvision, the leading industryskilled trainingprovider that is inclusive, responsiveand innovative toaddressglobalchangesprovideusaplatformto inviteprospective industryexperiencetraineesto jointhisinstitutionfortraininginvariouscourseseitherforupskilling,attainingindustrystandardqualificationthroughTradeTestforJuniorTradesmanlevel,Tradesmanlevel,Supervisionlevelorentrepreneurshiptraining. TechnicalTrainingthroughFijiNationalTrainingProductivityCentreisnowofficialAutodesk®AuthorizedTraining Centre, this is a milestone achievement and we will continue to engage in our Technical Training Division3yearPlantoimprovebothourworkshopsandlaboratoriesatourcentersinensuringnecessarycompetencies,knowledgeandstandardsofourskilledpeoplemeetglobaldemands. This hand bookwill provide you information’s on thewide range of industry hands-on training at ourNacevaCampusLautoka,FNULabasaCampusandNarereCampus inconsultationwithour IndustryTrainingAdvisoryCommittees.The trainingpackagesaredevelopedbyour local experienceTrainingOfficerswhohaveactuallyworked in theirareasofexpertiseandcanbringyoureal-lifeexperiencetomeet market and individual demand. WedoCompetencyBaseTrainingassessments tobe inparwithother technicalskill trainingproviderabroad. Weofferthesemodularcoursesonconsultancybaseatyourworkplaceforemployersandalsoeveningclass for those individual may not have time due to work commitment. Together we should make the difference.

Penitiko Taoi

53


Staff DetailsName of Staff Position Qualification Location

Penitiko Taoi DeputyDirectorTechnicalTraining MastersinBusinessAdministration NarereVishalParkas ExecutiveAssistant PostGraduateCertificateinHumanRe-

sourcesNarere

SumeshKumar ActingHeadofTraining-AutomotiveEngineering DiplomainAutomotiveEngineering NarereMerelitaDelasau CustomerServiceOfficer-MechanicalEngineer-

ing/AutomotiveEngineeringDiplomainOfficeAdministrationandApplied

ComputingNarere

TevitaBaleira TrainingAssistant-AutomotiveEngineering TradeCertificateinAutomotiveEngineering(FijiInstituteofTechnology)MotorVehicle

MechanicClass-1

Narere

JosevaLesivakadua TrainingOfficer-LightAutomotiveEngineering DiplomainAutomotiveEngineering NarereJosaiaSumasafu TrainingOfficer-AutomotiveEngineering DiplomainAutomotiveEngineering Narere

LenaitasiNiumatasere TrainingOfficer-MechanicalEngineering CertificateIVinWorkplaceTrainingandAs-sessment

Narere

EliaRaione TrainingOfficer-RefrigerationandAir-Condition-ing

TradeCertificateinRefrigeration-Aircondi-tioning

Narere

SuliasiRavunikau ActingHeadofTraining-MechanicalEngineering TradeCertificateinWelding&Fabrication NarereOrisiSomumu TrainingAssistant-MechanicalEngineering TradeCertificateinWelding&Fabrication

Class 1 Welder Trade TestNarere

Pramesh Chand TrainingOfficer-ConstructionIndustry DiplomainBuilding&PostGraduateCertIn Human Resource

Narere

RatuMateretiNaborisi TrainingOfficer-Plumbing DiplomainCivilEngineering&PostGraduateDiplomainEducation

Narere

VasemacaVakavulaca CustomerServiceOfficer-ElectricalEngineering AdvancedDiplomainQualityManagement NarereSetokiBacogacoga

BukaTrainingOfficer-ElectricalEngineering DiplomainElectricalEngineering Narere

ManasaBainivatu TrainingOfficer-IndustrialAutomation TradeCertificate NarereYateshSingh Technical Assistant TradeCertificateinElectronics NarereAnand Kumar Technical Assistant TradeCertificateinElectrical NarereJoneFilipe TrainingOfficer-ElectricalEngineering DiplomainElectricalEngineering-Trade

CertificateinElectricalEngineeringNarere

MarfagaSolomone Manager-ElectricalEngineering DiplomainElectricalEngineering NarereJayashariLal CustomerServiceOfficer-Construction/Marine

PortsAdvancedDiplomainSoftwareEngineering Narere

WaiseaBolatolu TrainingOfficer-MarinePorts MasterClass2,andDiplomainTertiary Teaching

Narere

SakiusaMatanatabu TrainingOfficer-Plumbing DiplomainCivilEngineering LautokaIosefoManaseitava TrainingOfficer-ElectricalEngineering DiplomainElectricalEngineering Lautoka

Kameli Dewa TrainingAssistant-ElectricalEngineering CertIVTrainingandAssessmentTradeCertificateinElectricalEngineering

Lautoka

Peniasi Naucukidi TrainingAssistant-MechanicalEngineering TradeCertificateinRefrigerationandAir Conditioning

Lautoka

PauliasiMawa TrainingOfficer-MechanicalEngineering DiplomainMechanicalEngineering LautokaRupeniLewetuitovo ManagerTTDD BachelorofTechnology LautokaGyanendra Prasad Technical Asssitant TradeCertificateinFitting&Machining Labasa

Rohit Prasad TrainingOfficer BachelorofElectricalandElectonics NarereKunolSharma TrainingOfficer TradeCertificateinAutomotiveEngineering Lautoka

Ronald A Kumar Technical Assistant TradeCertificateinPainterandDecoratorIII II

CertificateIII-PainterandDecorator

Narere

PurnimaSharma ExecutiveAssistant DiplomainBusinessAdministration LautokaAnare Galuvakadua TrainingOfficer DiplomaofTechnologyinMarineEngineer-

ing,Class2MasterEnginneerNamaka

BrianYusufMohammed TrainingOfficer–RAC TradeCertificateRefrigeration&Air-Condi-tioning

Labasa

54


A welding student during his practical class.

55


A welding student during his practical class.

DEPARTMENT OF MECHANICAL ENGINEERING

Overview TheDepartmentoffersTechnical,VocationalEducationandTraining(TVET)Streamprogrammesrelatingdirectlytothemechanicaltradesectorsforadiverserangeoffirmsintheprivatesector.Theprogrammesplayaverycrucialroleintheoverallefficiencyandproductivityofanyorganisationintheindustry.

Ourprogrammeshavebeen inexistencesincethe inceptionof thisUniversityandtheformerTraining&ProductivityAuthorityofFiji(TPAF).Inlinewithchangingengineeringtechnology,wehavealsobeenconstantlyreviewingourprogrammese.g.reviewoftheweldingprogrammebyanAustralianBusinessVolunteers consultant in 2009. We must note that we are leaders in NTPC in the development ofCompetency-BasedTrainingconceptsfortheTechnicalTrades,whichdirectly impingesonourtrainingrole in the industry.

Theprogrammescurrentlyofferedbyourdepartmentcomprisesofthefollowing:Welding&Fabrication,Refrigeration&AirConditioning,MechanicalEngineeringIndustrySkills,andAUTOCAD.In-builtintoNTPCtradeprogrammesisafocusedemphasisonpracticaltrainingandassessments,toensureparticipantsarewellversedwithindustrypracticalrequirements.

Tomeet thedynamicsof thecontemporary labourmarket, theDepartmentofferseveningclassesandshortcourses tosuit thosealready inemployment and fornewcomers to industry.Apart fromregularindustryconsultations,wealsohaveclosecontactwiththeIndustryStandardAdvisoryCouncil(ISAC).

Alltheprogrammesaretaughtbystaffwithappropriatetradequalificationaswellaswithrelevantindustrialexperience.Welookforwardtoservingtheneedsoftheindustrybyprovidingwellqualifiedandtrainedofficeadministrators.

Course Introduction-Welding Modular Trade ProgrammeThisprogrammecoversbasicweldingand fabricationskillsandprocedurescarriedout in theweldingindustry.Upon successful completionof this programme, students shouldbeable to demonstrate theappropriate basic skills within the welding industry and coupled with relevant work experience, alignthemselvestoaWeldingGeneralClassIIINationalTradeTestqualifications.

This programme can also articulate into the Certificate IVWelding programme in CEST (College ofEngineering,Science&Technology)withtheparticipantundertakingsomeadditionalMathematics,EthicsandSciencemodules.

Entry Requirements AbasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltrainingisrequiredofallparticipantswishingtoenrolintotheprogramme.Recognitionwouldalsobegrantedtomature-ageapplicantswithoutanyformaleducationalqualificationbutwhohaverelevantworkexperienceandpriorlearning.

Welding & Fabrication Modular Trade ProgrammeModules:

Code Module Description Duration (Days)

Credit Point

Fee ($)

MEWF019 Welding&FabricationLevel1 30 18 500.00MEWF020 Welding&FabricationLevel2 30 18 500.00MEWF003 OHSinWelding 4 2 105.00MEWF004 EngineeringCalculation 4 2 105.00MEWF005 GasWelding-Mildsteel 5 3 130.00

56


MEWF006 Arc Welding Technology 1 5 3 130.00MEWF007 Arc Welding Technology 2 5 3 130.00MEWF008 MIGWeldingMildSteel 6 3 175.00MEWF009 MIGWeldingAluminum 6 3 175.00MEWF010 MIGWeldingStainlessSteel 6 3 175.00MEWF011 TIG Welding 6 3 175.00MEWF012 HighPressurisedPipeWelding 6 3 175.00MEWF013 EngineeringDrawing 4 3 115.00MEWF014 FabricationTechniques 4 3 130.00MEWF015 Non-DestructiveTesting 4 3 130.00

Course Introduction - Refrigeration and Air Conditioning Modular Trade ProgrammeThisprogrammecoversbasicRefrigerationandAirCondition skills andprocedures carriedout in themechanical industry. Upon successful completion of this programme, students should be able todemonstratetheappropriatebasicskillswithinthemechanical industryandcoupledwithrelevantworkexperience,alignthemselvestoaRefrigerationandAirConditionGeneralClassIIINationalTradeTestqualifications.

ThisprogrammecanalsoarticulateintotheCertificateIVRefrigerationprograminCESTwiththeparticipantundertakingsomeadditionalMathematics,EthicsandSciencemodules.

Entry RequirementsAbasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltrainingisrequiredoffallparticipantswishingtoenrolintotheprogramme.Recognitionwouldalsobegrantedtomatureagedapplicantswithoutanyformaleducationalqualificationbutwhohaverelevantworkexperienceandhavepriorlearning.

Refrigeration and Air Conditioning Modular Trade ProgrammeModules:

Code Module Description Duration (Days)

Credit Point

Fee ($)

MERAC001 RACStage1-RefrigerationFundamentals 5 3 150.00MERAC002 RACStage1-RefrigerationProcedures 5 3 110.00MERAC003 RACStage1–Refrigerants 5 3 110.00MERAC004 RACStage1-RefrigerationSystemComponents 5 3 150.00MERAC005 RACStage1-FundamentalsofAirConditioning 5 3 150.00MERAC006 RACStage1-DomesticRefrigerators&Freezers 5 3 110.00MERAC007 RACStage2-ResidentialAir-Conditioning 5 3 110.00MERAC008 RACStage2-ApplianceMotors&Circuits 5 3 150.00MERAC009 RACStage2-RefrigerationSystemOperation 5 3 120.00MERAC010 RACStage2-RefrigerantsControl 5 3 110.00MERAC011 RACStage2–Installation 5 3 150.00MERAC012 RACStage2-SystemsControl 5 3 150.00MERAC013 RACStage3-Ventilation 5 3 110.00MERAC014 RACStage3-AirConditioningSystems 5 3 110.00MERAC015 RACStage3-AirConditioningControls 5 3 110.00MERAC016 RACStage3-CapillarySystems 5 3 110.00MERAC017 RACStage3-CoolRooms/FreezerRooms 5 3 110.00MERAC018 RACStage3-Maint.&Serv.Comfort&ProcessCool 5 3 150.00

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Course Introduction - Mechanical Engineering Industry Skills Modular Trade ProgrammeThis programme covers basic mechanical engineering industry skills and procedures carried out inthemechanical industry. Upon successful completion of this programme, students should be able todemonstratetheappropriatebasicskillswithinthemechanical industryandcoupledwithrelevantworkexperiencealignthemselvestoaMechanicalIndustrySkillsClassIIINationalTradeTestqualifications.ThisprogrammecanalsoarticulateintotheCertificateIVFitting&MachiningprogrammeinCESTwiththeparticipantundertakingsomeadditionalMathematics,EthicsandSciencemodules.

Entry RequirementsAbasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltrainingisrequiredofallparticipantswishingtoenrolintotheprogramme.Recognitionwouldalsobegrantedtomature-ageapplicantswithoutanyformaleducationalqualificationbutwhohaverelevantworkexperienceandhavepriorlearning.

Mechanical Engineering Industry Skills Modular Trade ProgrammeModules:

Code Module Description Duration (days)

Credit Point

Fee ($)

MEMEIS001 OHS&Safety 4 2 110.00MEMEIS002B MechanicalScience&Materials 5 3 110.00MEMEIS003B AppliedTradeMath’s 6 3 110.00MEMEIS005B HandTools&Fasteners 6 3 110.00MEMEIS004B FundamentalofEngineeringDrawing 4 2 110.00MEMEIS008B BearingTypes,ApplicationsandLubricationTechniques 5 3 110.00MEMEIS012 IntroductiontoIndustrialPumps 6 3 110.00MEMEIS013 BasicComputingSkills 5 3 110.00MEMEIS010 ReportWriting/JobCosting 4 2 110.00MEMEIS014 IntroductiontoMachiningPractice 10 5 200.00MEMEIS015 Introduction to Fitting Practice 10 5 200.00

Course Introduction - Specialised Industry Training PackagesTheseprogrammescoverhigherleveltradeskillsandprocedurescarriedoutinthemechanicalengineeringindustry.Uponsuccessfulcompletionoftheseprogrammes,studentsalignthemselvestowardsNationalTradeTestexaminations,whichendorsetheirattainmentofTradequalifications.

Theseprogrammescover2ofthetradesectorsintheDepartment;WeldingandMechanical.

Entry RequirementsAbasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltrainingisrequiredofallparticipantswishingtoenrol.Recognitionwouldalsobegrantedtomature-ageapplicantswithoutanyformaleducationalqualificationbutwhohaverelevantworkexperienceandhavepriorlearning.

Boiler Operation SpecialisedModules:

Code Module Duration (Days) Credit Points Fees ($)MEBO001 BasicBoiler

Operations12 3 300.00

58


MEBO002 IntermediateBoilerOperations

12 3 300.00

MEBO003 AdvancedBoilerOperations

12 3 300.00

Theattainment of training certificationwill bemade subject to the student successfully completing allmodulesandmeetingassessmentrequirements.Apartfromattainingcertificationinindividualmodules,participantsareendorsedtoapplyforNationalTradeTestingExaminationsintherelevanttradesprovidedevidenceofworkexperienceisindicated.

Course Introduction - AutoCAD ThiscourseisspecificallydesignedfordraftinginAutoCAD.Studentswilllearnhowtodrawplansinanytype, understand the features, commands, techniques for creating, editing and printing drawingswithAutoCAD,usinghands-onexercisesandexplorehow tocreate2Dand3Dproductiondrawings.Thiscourseisdesignedfordraftsmaninarchitects,engineers,designers,facilitiesplanners,technicians,thosewhonewandwhohaveaminimalknowledgeofAutoCADandwishtoexpandthatknowledge.

Entry RequirementsAbasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltrainingisrequiredoffallparticipantswishingtoenrolintotheprogramme.Recognitionwouldalsobegrantedtomatureagedapplicantswithoutanyformaleducationalqualificationbutwhohaverelevantworkexperienceandhavepriorlearning.

BEST PROGRAMMESWELDING AND FABRICATION

Module Programme Credit Point

Fee ($)

BEST1 WorkplaceSafety 3 70.00BEST2 Communication&EthicsintheWorkplace 3 70.00BEST3 ComputingforTrades 3 70.00BEST4 Trade Calculations 3 70.00BEST5 UseofMachinesandHandTools 3 70.00BEST6 IntroductiontoOxyWeldingandCutting 3 70.00BEST7 IntroductiontoElectricWelding 3 70.00BEST8 BasicMetalFabrication 3 70.00BEST9 StickandMIGWelding 3 70.00

Code Module Duration (Days)

Credit points

Fees ($)

MEACAD001-1DT FundamentalsofComputerAidedDrafting-Module1 5days 3 $250MEACAD002-1DT FundamentalsofComputerAidedDrafting-Module2 5days 3 $250MEACAD003-1DT FundamentalsofComputerAidedDrafting-Module3 5days 3 $250MEACAD004-1DT 2DimensionalComputerAidedDrafting-Module1 5days 3 $300MEACAD005-1DT 2DimensionalComputerAidedDrafting–Module2 5days 3 $300MEACAD006-1DT 2DimensionalComputerAidedDrafting-Module3 5days 3 $300MEACAD007-1DT 3DDrafting-Module1 5days 3 $350MEACAD008-1DT 3DDrafting-Module2 5days 3 $350MEACAD009-1DT 3DDrafting-Module3 5days 3 $350

59


AUTO CADModule Programme Credit

PointFee ($)

BEST1 WorkplaceSafety 3 70.00BEST2 Communication&EthicsintheWorkplace 3 70.00BEST3 ComputingforTrades 3 70.00BEST4 Trade Calculations 3 70.00BEST5 FundamentalsofComputerAidedDraftingI 3 70.00BEST6 FundamentalsofComputerAidedDraftingII 3 70.00BEST7 TwoDimensionalComputerAidedDraftingI 3 70.00BEST8 TwoDimensionalComputerAidedDraftingII 3 70.00BEST9 TwoDimensionalComputerAidedDraftingIII 3 70.00

REFRIGERATION AND AIR-CONDITIONINGModule Programme Credit

PointFee ($)

BEST1 WorkplaceSafety 3 70.00BEST2 Communication&EthicsintheWorkplace 3 70.00BEST3 ComputingforTrades 3 70.00BEST4 Trade Calculations 3 70.00BEST5 Refrigeration Fundamentals 3 70.00BEST6 IntroductiontoVapourCompressionSystems 3 70.00BEST7 Refrigeration Conditions 3 70.00BEST8 RelationshipsbetweenPressure,TemperatureandEnthalpy 3 70.00BEST9 HandTools,HandlingandSafety 3 70.00

60


A construction student during his practical class.

61


DEPARTMENT OF CONSTRUCTION INDUSTRY

OverviewTheDepartmentoffersTVETStreamprogrammesrelatingdirectlytotheconstructiontradesectorsforadiverserangeoffirmsintheprivatesector.Theprogrammesplayaverycrucialroleintheoverallefficiencyandproductivityofanyorganisationintheconstructionindustry.

OurprogrammeshavebeeninexistencesincetheinceptionofthisUniversityandtheformerTraining&ProductivityAuthorityofFiji(TPAF).Inlinewitheverchangingconstructiontechnologyandnewtechniquesin thedeliveryof tradeskillsprogrammes,NTPChasalsobeenconstantly reviewing itsprogrammes.This has led to theTechnicalTrainingDivision becoming the leaders inNTPC in the development ofCompetencyBasedTraining(CBT)conceptsfortheSkillsTradesectors.

TheprogrammescurrentlyofferedbyourDepartmentcomprisethefollowing:Carpentry&Building,CabinetMakingandJoinery,PlumbingandSheetmetal,WetTrade;TileLaying,BlocklayingandPlastering.In-builtintoNTPCtradeprogrammesisafocusedonpracticaltrainingandassessments,majorcomponentofCBTtraining.

Toaddressthedynamicsofthecontemporarylabourmarket,theDepartmentalsoofferseveningclassesand short courses to suit existingworkers andnewentrants into industry.Apart from regular industryconsultation,wealsohaveclosecontactwiththeConstructionIndustryCouncil(CIC)andtheFijiMasterBuildersAssociation(FMBA).

All NTPC developed programmes are taught by NTPC staff with appropriate trade qualifications andindustryexperience,whichproves highly relevant to industryparticipants forupskillingand reskillingcourses.

Course Introduction - Carpentry Modular Trade ProgrammeThisprogrammecoversbasiccarpentryandbuildingskillsandprocedurescarriedoutintheconstructionindustry.Upon successful completionof this programme, students shouldbeable to demonstrate theappropriatebasicskillswithintheconstructionindustryandcoupledwithrelevantworkexperience,alignthemselvestoaCarpenterGeneralClassIIINationalTradeTestqualifications.

This programme can also articulate into the Certificate IV Carpentry programme in CEST, with theparticipantundertakingsomeadditionalMathematics,EthicsandSciencemodules.

Entry RequirementsAbasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltrainingisrequiredofallparticipantswishingtoenrolintheprogramme.Recognitionwouldalsobegrantedtomature-ageapplicantswithoutanyformaleducationalqualificationbutwhohaverelevantworkexperienceandpriorlearning.

Carpentry Modular Trade ProgrammeModules:


Credit Point

Cost

TTCIC01-T OHSRequirementsforConstructionTrades 5 3 $ 100.00

TTCIC02-T CarryoutMeasurementandCalculation 5 3 $ 100.00

TTCIC03-T BasicDrawingandPlanReading 5 3 $ 100.00

TTCIC04-T HandandPowerToolsOperation 5 3 $150.00TTCIC05-T PrepareforConstructionWorks 5 3 $ 100.00

62


Course Introduction - Plumber and Sheetmetal Modular Trade ProgrammeThisprogrammecoversbasicplumbingandsheetmetalskillsandprocedurescarriedoutintheconstructionindustry.Upon successful completionof this programme, students shouldbeable to demonstrate theappropriatebasicskillswithintheconstructionindustryandcoupledwithrelevantworkexperience,alignthemselvestoaPlumberGeneralClassIIINationalTradeTestqualifications.

ThisprogrammecanalsoarticulateintotheCertificateIVPlumbingprogrammeinCESTwiththeparticipantundertakingsomeadditionalMathematics,EthicsandSciencemodules.

Entry RequirementsAbasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltraining,isrequiredofallparticipantswishingtoenrolintheprogramme.Recognitionwouldalsobegrantedtomature-ageapplicantswithoutanyformaleducationalqualificationbutwhohaverelevantworkexperienceandpriorlearning. Plumber Modular Trade ProgrammeModules:


Credit Point

Fee ($)

TTCIPL01-T Plumbing&SheetmetalWorkplaceSafety 5 3 $100.00 TTCIPL02-T PlumbingWorkplaceCommunication 5 3 $100.00 TTCIPL03-T ReadPlansandCalculatesPlumbingQuantities 5 3 $100.00 TTCIPL04-T HandleandStorePlumbingMaterials 5 3 $100.00 TTCIPL05-T ComputerFundamentals 5 3 $180.00TTCIPL06-T Use Plumbing Hand and Power Tools 5 3 $150.00TTCIPL07-T Utilisation of Codes, Acts and Regulation 5 3 $150.00TTCIPL08-T IntroductiontoWelding-OxyAcetyleneGas 5 3 $170.00TTCIPL09-T IntroductiontoOxyFuelCutting 5 3 $170.00TTCIPL10-T Introduction to Arc Welding 5 3 $170.00

TTCIC06-T CarryOutSetting-Out 7 4 $150.00TTCIC07-T Timber Floor and Wall Construction 7 4 $170.00TTCIC08-T Window and Door Construction 7 4 $170.00TTCIC09-T ConstructTimberRoofStructure 7 4 $170.00TTCIC10-T ConstructEaves 5 3 $155.00TTCIC11-T Construct Timber stairs 7 4 $175.00TTCIC12-T FormworktoSimpleConcreting 7 4 $170.00TTCIC13-T CarryOutExcavation 8 4 $150.00TTCIC14-T PrepareforSteelworks 7 4 $170.00TTCIC15-T ConcretingtosimpleForms 7 4 $150.00TTCIC16-T PrepareforBlockLaying 8 4 $180.00TTCIC17-T PrepareforSolidPlastering 7 4 $180.00TTCIC18-T BasicScaffolding 7 4 $180.00TTCIC19-T BasicEstimating 5 3 $ 120.00 TTCIC20-T PaintingModuleI 5 3 $150.00TTCIC21-T PaintingModuleII 5 3 $150.00TTCIC22-T PrepareforBlasterboard 5 $150.00TTCIC23-T FixPlasterboard 5 3 $150.00TTCIC24-T Finish Plasterboard 5 3 $150.00

63


TTCIPL11-T ErectandDismantleRestrictedHeightScaffolding 5 3 $130.00TTCIPL12-T FabricateandInstallNon-FerrousPressurePiping 5 3 $150.00TTCIPL13-T SetOutandInstallWaterServices 5 3 $130.00TTCIPL14-T InstallandAdjustWaterServiceControlsDevices 5 3 $150.00TTCIPL15-T InstallWaterPumpSets 5 3 $170.00TTCIPL16-T Fit and Commission Hot and Cold Water 5 3 $150.00TTCIPL17-T ConnectIrrigationSystemsfromDrinkingWater

Supply5 3 $130.00

TTCIPL18-T Fabricate and Install Fire Hydrant and Hose Reel 5 3 $130.00TTCIPL19-T InstallSprinklerSystem 5 3 $130.00TTCIPL20-T MarkingOutofPlumbingMaterials 5 3 $130.00TTCIPL21-T CutandJoinSheetmetal 5 3 $130.00TTCIPL22-T WorkSafelyonRoofs 5 3 $100.00 TTCIPL23-T FabricateandInstallRoofDrainageComponents 5 3 $130.00TTCIPL24-T SelectandInstallRoofSheetingandWallCladding 5 3 $130.00TTCIPL25-T FabricateandInstallExternalFlashings 5 3 $130.00TTCIPL26-T InstallCompositeRoofSystems 5 3 $130.00TTCIPL27-T CollectandStoreRoofWater 5 3 $130.00TTCIPL28-T CarryOutLevelling 5 3 $150.00TTCIPL29-T InstallTrenchSupport 5 3 $130.00TTCIPL30-T LocateandClearBlockages 5 3 $130.00TTCIPL31-T InstallStormWaterandSubsoilDrainage 5 3 $130.00TTCIPL32-T InstallBelowGroundSanitaryDrainageSystems 5 3 $150.00TTCIPL33-T PlanandLayoutResidentialDrainageSystem 5 3 $150.00TTCIPL34-T InstallandFitOffSanitaryFixtures 5 3 $150.00TTCIPL35-T InstallGasPipingSystems 5 3 $150.00TTCIPL36-T SizeConsumerGasPipingSystems 5 3 $130.00

Course Introduction - Cabinet Making Modular Trade ProgrammeThis programme covers basic Cabinet Making and Joinery skills and procedures carried out in theconstruction industry. Upon successful completion of this programme, students should be able todemonstratetheappropriatebasicskillswithintheconstructionindustryandcoupledwithrelevantworkexperience,alignthemselvestoaCabinetMakerClassIIINationalTradeTestqualification.

ThisprogrammecanalsoarticulateintotheCertificateIVCarpentry&JoineryprogrammeinCEST,withtheparticipantundertakingsomeadditionalMathematics,EthicsandSciencemodules.

Entry RequirementsAbasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltraining,isrequiredofallparticipantswishingtoenrolintheprogramme.Recognitionwouldalsobegrantedtomature-ageapplicantswithoutanyformaleducationalqualification,butwhohaverelevantworkexperienceandpriorlearning.

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Cabinet Making Modular Trade ProgrammeModules:


Credit Point

Fee ($)

TTCICM001C CarryOutSafetyRequirements 5 3 100.00TTCICM002C Technical Communication 5 3 75.00TTCICM003C CarryOutMeasurements-Calculation 5 3 100.00TTCICM004C ComputerFundamentals 8 5 180.00TTCICM005C BasicDrawings-PlanInterpretation 5 3 100.00TTCICM006C Hand&PowertoolsOperation 5 3 150.00TTCICM007C IntroductiontoStaticWoodworkMachinery 5 3 150.00TTCICM008C TimberSelectionforFurnitureMaking 5 3 175.00TTCICM009C BasicFurnitureMaking 7 4 180.00TTCICM010C KitchenFitment&Fittings 9 6 180.00TTCICM011C Wall&CabinetFurniture 8 5 180.00TTCICM012C Recognise/confirmfurniturejobspecifications 7 4 150.00TTCICM013C Laminate/pressflattopfurniturecomponents 6 3.5 180.00TTCICM014C Estimate&Costjob 6 3.5 175.00TTCICM015C ApplyFurnitureFinishing 7 4 150.00TTCICM016C Make/assembledoorsandwindows 7 4 150.00TTCICM017C Design&Craftsmanship 9 6 180.00

Course Introduction - Blocklaying and Plastering Modular Trade ProgrammeThisprogrammecoversbasicBlocklayingandPlasteringskillsandprocedurescarriedoutintheconstructionindustry.Upon successful completionof this programme, students shouldbeable to demonstrate theappropriatebasicskillswithintheconstructionindustryandcoupledwithrelevantworkexperience,alignthemselvestoaBlocklaying/PlasteringClassIIINationalTradeTestqualification.

ThisprogrammecanalsoarticulateintotheCertificateIVWettradeorCarpentryprogrammeinCEST,withtheparticipantundertakingsomeadditionalMathematics,EthicsandSciencemodules.

Entry RequirementsAbasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltraining,isrequiredofallparticipantswishingtoenrolintheprogramme.Recognitionwouldalsobegrantedtomatureageapplicantswithoutanyformaleducationalqualificationbutwhohaverelevantworkexperienceandpriorlearning.

Blocklaying and Plastering Modular Trade ProgrammeModules:


Credit Point

Fee ($)

TTCIBP001C CarryOutSafetyRequirements 5 3 100.00TTCIBP002C Technical Communication 5 3 75.00TTCIBP003C CarryOutMeasurements-Calculation 5 3 100.00TTCIBP004C ComputerFundamentals 8 5 180.00TTCIBP005C BasicDrawings-PlanInterpretation 5 3 100.00TTCIBP006C Hand&PowertoolsOperation 5 3 150.00TTCIBP007C CarryoutbasicLeveling 5 3 150.00TTCIBP008C CarryOutSiteSetOut 5 3 170.00TTCIBP009C Formworktosimpleconcreting 7 4 170.00TTCIBP010C PrepareforSteelWork 7 4 125.00

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TTCIBP011C UndertakeBasicEstimating&Costing 7 4 180.00TTCIBP012C PrepareforBrick/Blocklaying 8 5 180.00TTCIBP013C PrepareforPlastering 8 5 150.00TTCIBP014C BasicDemolitionPrinciples 7 4 175.00TTCIBP015C BasicScaffolding 7 4 150.00

Course Introduction - Specialised Industry Training PackagesTheseprogrammescoverhigherleveltradeskillsandprocedurescarriedoutintheconstructionindustry.Uponsuccessfulcompletionoftheseprogrammes,studentsalignthemselvestowardsNationalTradeTestexaminationswhichendorsetheirattainmentoftradequalifications.

Theseprogrammescoverthe4ConstructionTradeSectors-Carpentry,Plumbing,CabinetMaking,Blocklayer and Plastering.

Entry RequirementsAbasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltraining,isrequiredofallparticipantswishingtoenrol.Recognitionwouldalsobegrantedtomature-agedapplicantswithoutanyformaleducationalqualificationbutwhohaverelevantworkexperienceandhavepriorlearning.

Carpentry SpecialisedModules:


Credit Point

Fee ($)

TTCICB001-EC CarryOutSafetyRequirements 5 7 100.00TTCICB002-EC MeasurementandCalculation 5 7 100.00TTCICB003-EC BasicDrawings/PlanInterpretation 5 7 180.00TTCICB004-EC Hand&PowertoolsOperation 5 7 100.00TTCICB001-R CarpenterGeneralIIIRefresher 10 14 300.00TTCICB005-EC CarryoutbasicLeveling 5 7 150.00TTCICB006-EC CarryOutSiteSetOut 5 7 150.00TTCICB007-EC Formworktosimpleconcreting 5 7 170.00TTCICB008-EC PrepareforSteelWork 5 7 170.00TTCICB002-R CarpenterGeneralIIRefresher 10 14 320.00

Plumbing SpecialisedModules:


Credit Point

Fee ($)

TTCIPL001-EC SheetmetalModule1 5 7 150.00TTCIPL002-EC SheetmetalModule2 5 7 150.00TTCIPL003-EC SanitaryPlumbing 5 7 150.00TTCIPL004-EC Water Fitter Intermediate 5 7 150.00TTCIPL005-EC WaterFitterSupervisory 5 7 150.00TTCIPL001-R Plumber General Class III Refresher 10 14 300.00

Cabinet Making SpecialisedModules:


Credit Point

Fees ($)

TTCICM001-EC Hand&PowertoolsOperation 5 7 150.00TTCICM002-EC IntrotoStaticWoodworkMachinery 5 7 150.00

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TTCICM003-EC BasicFurnitureMaking 5 7 150.00TTCICM004-EC KitchenFitment&Fittings 5 7 150.00TTCICM005-EC Wall&CabinetFurniture 5 7 150.00TTCICM001-R CabinetMakingClassIIIRefresher 10 14 300.00

Bocklaying & Plastering SpecialisedModules:

Code Module Duration ( Days)

Credit Point

Fee ($)

TTCIWT001-EC CarryOutSiteSetOut 5 7 150.00TTCIWT002-EC CarryOutLeveling 5 7 150.00TTCIWT003-EC ConcretingtoSimpleForms 5 7 150.00TTCIWT004-EC PrepareforBrick/Blocklaying 5 7 150.00TTCIWT005-EC PrepareforDryWallPlastering 5 7 150.00TTCIWT001-R BlocklayerClassIIIRefresher 5 14 300.00TTCIWT002-R Plasterer Class III Refresher 5 14 300.00

Theattainment of training certificationwill bemade subject to the student successfully completingallmodulesandmeetingassessmentrequirements.Apartfromattainingcertificationinindividualmodules,participants are endorsed to apply for theNationalTradeTestingExaminations in the relevant tradesprovidedevidenceofworkexperienceisindicated.

Best ProgrammesModule Programme Credit

PointFee ($)

BEST1 Safetyintheworkplace 3 70.00BEST2 Communication&Ethicsinworkplace 3 70.00BEST3 Technical Trade Calculation 3 70.00BEST4 BasicComputingforTrades 3 70.00BEST5 Plan&OrganiseConstructionworks 3 70.00BEST6 ReadandInterpretPlans 3 70.00BEST7 DevelopCarpentrySkills 3 70.00BEST8 HandleConstructionMaterials 3 70.00BEST9 PrepareforConstructionProcess 3 70.00

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DEPARTMENT OF MARINE AND PORTSOverviewThe Marine and Ports Industry Training Department has designed its training programmes with anemphasisonprovidingtrainingforindustrywhichincludescurrentworkersandthosewishingtoup-skilland attain higher qualifications and also to address the unemployed in securingwork in the industry.NTPC’sMarinetrainingprogrammesallincorporateMaritimeSafetyAuthorityofFiji(MSAF–previouslyFIMSA)requirementsandalsoitsadherencetoInternationalStandardsintheSTCWregulations.

ThePre-SeaCertificate training programme addresses the unemployedwith providing the necessaryknowledgerequiredbyallpersonswishingtocommenceacareeratsea.ThisprogrammefacilitatesthebasicNauticalandEngineeringknowledgecomponentsplusthe4SafetyShortCourseswhicharecompulsoryforallentrantsintothisindustry–PersonalSafetyandSocialResponsibility,SurvivalTechniques,BasicFirstAidandtheBasicFirePreventionandControlSafetycertificates.TheseprogrammeswilltargettheCentral,NorthernandWesterndivisionssoastoworkalongsideMSAFinensuringsafetyandtrainingstandards are maintained throughout the maritime industry in Fiji.

The scheduling of the Marine Safety Short Courses and Certificates of Competency training for theindustryisalsoprovingtobeamajortrainingmarketsectorfortheDepartment.ThishasbeenevidencedbythecontinuousenrolmentofparticipantsfromorganisationsintheWesterndivisionsuchasSouthSeaCruises,BlueLagoon,NeptuneShippingandalso thehotelierswhichalsodealwithwatersportsandferryingservices.ThemaindrawcardtheDepartmentbelievesithas,asopposedtoitscompetitors,isNTPC’smobilityandflexibilityindevelopingandconductingtrainingforout-of-Centretrainingforindustry,rural and maritime sectors.

TheNTPChasalsobeenendorsedbyMSAFtoconducttrainingintheMarineCertificatesofCompetencieswhichhasbeenproventobeveryefficient.Theseprogrammesincludethefollowing: •RestrictedClass6Master/Engineer •Class6Master/Engineer

ThemajorityofthesetrainingcourseswillbeofferedfromNTPC’sNarereandLautokacampuses,withshorter modules available in the Northern division due to the availability of resources in main centres. With theavailabilityofthe2mostseniormarinetrainingofficersaround,theDepartmentwillbefocusingonensuringthequalityoftheseprogrammestobeitspriorityforthefuture.NTPCwillcontinuetooffertheAdvancedShortCoursesforcurrentworkersintheindustrywhorequiretraininginordertoupgradetheirqualifications.

Course Introduction-Marine Safety Courses

These short Safety courses cover the mandatory safety training required for all personnel workingonboard anymarine vessel.Upon successful completion of this programme, students should beabletodemonstratetheappropriateskillsrequiredforworkingsafelyatseaandcoupledwithrelevantworkexperience,alignthemselvestoundertaketheMaritimeSafetyAuthorityofFiji(MSAF)SafetyCertificates.TheseprogrammesareallendorsedbyMSAFasstipulatedintheSTCWregulationsforallIMOcountries.

Entry RequirementsAbasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltraining,isrequiredofallparticipantswishingtoenrol.Recognitionwouldalsobegrantedtomature-ageapplicantswithoutanyformaleducationalqualificationbutwhohaverelevantworkexperienceandhavepriorlearning.

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Participants during practical marine class.

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Safety CoursesModules:


Credit Point

Fee ($)

TTMPSC001C BasicSeaSafety 2 1 130.00TTMPSC002C PersonalSafetyandSocialResponsibility 2 1 130.00TTMPSC003C BasicFirePreventionandControl 3 1.5 190.00TTMPSC004C SurvivalTechniques 3 1.5 170.00TTMPSC007C RROC-GMDSS 2 1 110.00

TheawardofAttainmentCertificationwillbemadesubjecttothestudentsuccessfullycompletingeachindividual modules, and meeting training assessment requirements. Apart from this, MSAF requirescontinuousworkexperiencesoastoensurerelevanceandvalidityofcertification.

Course Introduction - Marine Programmes for MSAFCertificate of Competency qualificationTheseCertificateofCompetencycoursescoverthemandatorytrainingrequiredofallpersonnelworkingonboardanymarinevesselandarealsoaprerequisiteforMSAFCertificateofCompetencyexaminations.Uponsuccessfulcompletionofthisprogramme,studentsshouldbeabletodemonstratetheappropriateskillsandknowledgerequiredforworkingsafelyatseaandcoupledwithrelevantworkexperience,alignthem to undertake oral examinationswithMSAF. These programmes are all endorsed byMSAF asstipulatedintheSTCWregulationsforallIMOcountries.

Entry RequirementsAbasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltraining,isrequiredofallparticipantswishingtoenrol,plusMSAFrecognitionofseatimeworkexperienceintherelevantlevels.

Certificate of Competency Modules:


Credit Point

Fee ($)

TTMPCOC001C RestrictedClass6Master/Engineer 10 5 360.00TTMPCOC001C Class6Master/Engineer 23 11 660.00

TheawardofAttainmentCertificationwillbemadesubjecttothestudentsuccessfullycompletingeachindividual module, and meeting training assessment requirements. Apart from this, MSAF requirescompletionofpre-requisiteSafetyCertificationandcontinuousworkexperiencesoastoensurerelevanceandvalidityofcertification.

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Course Introduction - Proposed Future Short and Certificate of Competency Courses ThesespecialisedMarinecoursescoverthespecialisedcomponentsoftrainingrequiredbyallpersonnelworkingonboardanymarinevessel.Uponsuccessfulcompletionofthisprogramme,studentsshouldbeabletodemonstratetheskillsrequiredforworkingsafelyatseaandcoupledwithrelevantworkexperience,alignthemtoendorsetheirCertificatesofCompetencybytheMaritimeSafetyAuthorityofFiji(MSAF).

Entry RequirementsAttainmentofallprerequisitesasstipulatedbyMSAFandabasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltraining,isrequiredofallparticipantswishingtoenrol.

Specialised Marine TrainingModules:


Credit Point

Fee ($)

TTMPCOC005C ProficiencyinSurvivalCraft 5 2 250.00TTMPCOC007C ABDeck 21 10 770.00TTMPCOC008C ABEngineroom 14 6.5 600.00TTMPSC006C Advancedfirepreventionandcontrol 5 3 400.00TTMPSC007C GMDSS(RROC) 5 3 250.00TTMPCOC002C DeckWatchkeepingRating 17 8 780.00TTMPCOC003C EngineRoomWatchkeepingRating 23 10 880.00

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DEPARTMENT OF ELECTRICAL AND ELECTRONIC ENGINEERING

OverviewAwarmwelcometoourtrainingprogrammesfromtheDepartmentofElectrical&ElectronicEngineeringIndustryTraining.WeofferTVETstreamprogrammesintheelectrical,electronicsandautomationtradesectorsinourendeavortoaddressthediversetechnicaltrainingrequirementsoftheelectrical,electronicandprocesscontrolareasoftheindustryinFiji.

OurtrainingforcepossessawealthofactualfieldexperienceearnedinthemajorindustriesofFiji,andwe conduct industry surveys to ensure that our training courses are current and relevant to that of the industry requirements by continuouslymodifying our training content.Our competency based trainingdeliveryensuresaharmonioustransitionofourparticipantsatthecompletionofourtrainingtotheindustryworkforce.

Ourtrainingprogrammeshavegonethroughdecadesofdevelopmentandmodificationbasedonindustrialrequirements, giving them currency, relevancy and flexibility such that it can be easily tailor-made tosuit specific training requirements to suit industry needs.The training programmeswe offered by thedepartmentarethe; • ElectricalEngineeringTrainingProgramme, • ConsumerElectronicsTrainingProgramme, • IndustrialAutomationTrainingProgramme.

The programme’s emphasis is on skills training and assessment complemented by the theoreticalcomponentoftraining.

Tomeetthedynamicsofthecontemporarylabourmarket,theDepartmentalsooffersspecialisedcoursesin the eveningmode and in-house programmes which can be specially designed for the customer’srequirements.

All NTPC developed programmes are taught by NTPC staff with appropriate trade qualification whopossessesrelevantindustrialexperiencewhichprovetobecurrentandveryrelevanttobothindustryandnewentrantparticipants.Welookforwardtoservingtheneedsoftheindustrybyprovidingwellqualifiedandexperiencedtrainersintherelevanttradesectors.

Course Introduction - Electrical Engineering Training ProgrammeTheelectricaltrainingprogrammeencompassesthefundamentalknowledge,skillsandacceptedindustrialpracticesintheelectricalindustryinFiji.Theprogrammeconsistsof9coreunitsand10specialisedunits.Uponsuccessfulcompletionoftheprogrammeandtherequiredworkexperience,participantsshouldbeable todemonstrate therelevantandcurrentworkskills toalign themselves toanElectricianClass IIINationalTradeTestcertificate.

ThisprogrammecanalsoarticulateintotheCertificateIVinElectricalEngineeringprogrammeinCollegeofEngineering,ScienceandTechnologywithsomebridgingcourses.Participantscompletingthisprogrammecanenter the industryworkforceat tradeassistant leveluntil furtherexperienceandqualificationsareobtainedtotransitintofulltradespersonlevel.

Entry RequirementsAbasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltraining,isrequiredofallparticipantswishingtoenrolRecognitionwouldalsobegrantedtomature-ageapplicantswithoutanyformaleducationalqualificationbutwhohaverelevantworkexperienceandpriorlearning.

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Trainer Manasa Bainivatu with a fellow student during electrical class.

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Electrical Engineering Training Programme Modules:Code Module Description Duration

(days)Credit Point

Fee ($)

EEC0001 FundamentalsofOHS&ElectricalSafety 5 3 115.00EEC0002 BasicCraftPractices 8 5 180.00EEC0003 TechnicalCommunications&Conduct 5 3 120.00EEC0004 ComputerFundamentals&Application 7 4 180.00EEC0005 EngineeringCalculationsI 7 4 150.00EEC0006 ElectricalWireman’sModuleI(DCCircuitPrinciples&Applications) 18 10 350.00EEC0007 ElectricalWireman’sModuleII(SinglePhaseElectricalPrinciples&Ap-

plications)18 10 350.00

EEC0008 ElectricalWireman’sModuleIII(ThreePhaseElectricalPrinciples&Ap-plications)

18 10 350.00

EEC0009 ElectricalSchematicDrawing&Interpretation 7 4 180.00EES0001 MaintenancePlanningFundamentals 7 4 180.00EES0002 ProjectManagementofElectricalInstallations 7 4 180.00EES0003 ProtectionSystems&Devices 7 4 180.00EES0004 SolarPVPrinciples&Applications 7 4 180.00EES0005 MotorRewindingModuleI(Split-phaseMotorRewinding) 7 4 180.00EES0006 MotorRewindingModuleII(Three-phaseMotorRewinding 10 6 280.00EES0007 ElectronicsforElectricians 8 5 280.00EES0008 MotorStarter&ControlTechnology(DC&AC) 8 5 280.00EES0009 PowerGeneration&Control 7 4 180.00EES0010 AutomationTechnologyPrinciples&Applications 8 4 280.00

Course Introduction-Consumer Electronics Training ProgrammeThisprogrammecoversfundamentalelectronicknowledge, tradeskillsandacceptedworkpractices inawiderangeofprivateelectronicsfirmsandservicecentresandintheindustryinFiji.Theprogramme,togetherwiththemandatoryfieldattachmentshouldequipparticipantswiththecurrentandrelevanttradeskillsandknowledgetoalignthemselvestoattempttheElectronicsTechnicianClassIIINationalTradeTestcertificatequalifications.

ThisprogrammecanalsoarticulateintotheCertificateIVinElectronicsEngineeringprogrammeintheCollegeofEngineering,ScienceandTechnologywithsomebridgingcourses.

Entry RequirementsAbasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltraining,isrequiredofallparticipantswishingtoenrol.Recognitionwouldalsobegrantedtomature-ageapplicantswithoutanyformaleducationalqualificationbutwhohaverelevantworkexperienceandpriorlearning.

Consumer Electronics Training Programme Modules: Code Module Description Duration

(days)Credit Point

Fee ($)

EEC0001 FundamentalsofOHS&ElectricalSafety 5 3 115.00EEC0005 EngineeringCalculationsI 7 4 180.00EEC0003 TechnicalCommunications&Conduct 5 3 120.00EEC0004 ComputerFundamentals&Applications 7 4 150.00CEC0005 ElectronicFundamentals 15 9 400.00CEC0006 PowerElectronics 8 5 180.00CEC0007 Analogue&DigitalPrinciples 12 8 350.00CEC0008 ProjectManagementofElectronicFabrication 12 8 350.00

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CES0009 SwitchModePowerSupplies 5 3 150.00CES0010 FundamentalsofTVandTroubleshooting 8 5 280.00CES0010 HomeIntruderAlarmSystems 5 3 180.00CES0011 CarAlarmSystems 5 3 180.00CES0014 ElectronicGateSystems 5 3 180.00CES0015 CCTVSystems 7 4 230.00

Course Introduction - Industrial Automation Training ProgrammeThis trade certificate programme is designed to address the requirements of the manufacturing andprocessingindustries,utilitiesthatrequiremonitoringandcontrol,andindustrieswithautomatedequipmentandprocesses.

Upon completion of this programme, the participant is required to complete the relevant industrialattachmentbeforeattemptingthecapstoneassessmentforthecompletionoftheprogramme.

Theprogrammeprovidestheparticipantswiththerelevantknowledgeandskillswiththecurrencytobeengagedinoccupationsthatrequireinstrumentation,processcontrol,automatedmachinesandequipment,specialisedcontrolandotherrelatedareasoftheindustriesinFiji.

Entry RequirementsApass inForm5/Year11with thedesire toundertakepractical training is requiredoffallparticipantswishingtoenrolintheprogramme.Recognitionwouldalsobegrantedtomature-ageapplicantswithoutanyformaleducationalqualificationbutwhohaverelevantworkexperienceandpriorlearning.

Trade Certificate in Industrial Automation Modules:Code Module Description Duration

(days)Credit Point

Fee ($)

EEC0001 FundamentalsofOHS&ElectricalSafety 5 3 115.00EEC0003 TechnicalCommunications&Conduct 5 3 120.00EEC0004 FundamentalsofComputerApplications 7 4 150.00EEC0005 EngineeringCalculationsI 7 4 180.00IAC0005 Fundamentals of Industrial Automation 10 6 280.00EEC0011 ElectricalPrinciples 8 5 200.00CEC0007 Analogue&DigitalPrinciples 12 8 350.00CEC0008 ProjectManagementofElectronicFabrication 12 8 350.00IAS0009 FluidPowerSystems 12 8 350.00IAS0010 ProcessControlInstrumentationModuleI 7 4 180.00IAS0011 ProcessControlInstrumentationModuleII 7 4 180.00IAS0012 ProcessControlInstrumentationModuleIII 5 3 150.00EEC0009 ElectricalSchematicDrawing&Interpretation 7 4 180.00IAS0014 IntroductiontoProgrammableLogicControllers 8 5 230.00IAS0015 IntroductiontoSCADAConfiguration 8 5 230.00IAS0016 AdvancedProgrammableLogicControllers 8 5 250.00IAS0017 AdvancedSCADAConfiguration 8 5 250.00IAS0018 Project Design 8 5 250.00

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DEPARTMENT OF AUTOMOTIVE ENGINEERING

TheDepartmentoffersTVETStreamprogrammesrelatingdirectlytotheautomotivetradesectorsforadiverserangeoffirmsintheprivatesector.Theprogrammesplayacrucialroleintheoverallefficiencyandproductivityofanyorganisationintheautomotiveindustry.

Ourprogrammeshavebeen inexistencesincethe inceptionof thisUniversityandtheformerTraining& ProductivityAuthority of Fiji (TPAF). In linewith ever changingAutomotive Engineering technologyandnew techniques indeliveryof tradeskillsprogrammes,NTPChasalsobeenconstantly reviewingitsprogrammes.Thishas led to theTechnicalTrainingDivisionbecoming the leaders inNTPC in thedevelopmentofCompetencyBasedTraining(CBT)conceptsfortheSkillsTradesectors.

TheprogrammescurrentlyofferedbyourDepartmentcomprises:LightAutomotiveTraining,AutomotiveElectrical & Electronics Training, HeavyAutomotive Training, Small Engine Principles Training, PanelBeatingTrainingandSprayPaintingTraining.In-builtintoNTPCtradeprogrammesisafocusedemphasisonpracticaltrainingandassessments,amajorcomponentofCBTtraining.

Tomeet thedynamicsof thecontemporary labormarket, theDepartmentalsoofferseveningclassesandshortcoursestosuitexistingworkersandnewentrantsintotheindustry.Apartfromregularindustryconsultation,wealsohaveclosecontactwiththeIndustryStandardAdvisoryCouncil(ISAC).

AllNTPCdevelopedprogrammesaretaughtbyNTPCstaffwithappropriatetradequalificationsandwhopossessindustrialexperience,whichisrelevanttobothindustryandnewentrantparticipants.

CurrentlyheadedbyActingHeadofTrainingMrSumeshKumar,thisDepartmenthasfosteredworkingpartnershipswithemployersinyourareaandwillpositionourcontactsandindustryexperiencetohelpyoufindajobuponcompletion.Weofferdayandin-housecoursestailoredtoyourneedsandeveningcoursesto accommodate your busy schedules.

This Department offers the following courses:LightAutomotiveTraining Heavy Automotive TrainingAutomotiveElectricalandElectronics SmallEnginePrinciplesPanelBeating VehicleSpraying

Course Introduction - Light Automotive TrainingWe offer a unique portfolio of innovative, relevant and practical automotive programmes designed topromoteyourprofessionalbusinesscareer.Ourspecialisedprogrammescomprise24modules,aimedatgivingyouthatcompetitiveedgetomakeyoustandoutfromthecrowd.Ourindustryconnectionsandjob-skillsfocuswillequipyouwiththepracticalskillsandknowledgetostepupandtakechargeofyourcareer.Beforeatradespersonrepairsalightvehicle,hemustunderstandtheprincipleofoperation,components,advantages and systems involved and how they integrate to achieve the overall function of the vehicle. Thenonlywillhe/shebeabletodiagnose,rectifyandrepairthefaultscompetently.

Course AimsThe principal objective and reason for establishing light automotive training is to ensure that, after aprescribedperiodofemploymentand training in the trade, the tradespersonwouldhaveacquired thenecessary rangeofskillsand relatedknowledge toenablehim/her toperformworkof thequalityandstandardrequiredbyindustry.

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A mechanic works on buses at Tebara garage

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Target Group •Automotivemechanicsandtechnicianswhoneedtorefreshorupdatetheirtheoreticaland practicalskills. •Automotivemechanicswithminimalornoformaltraining. •Automotiveenthusiasts. •Automotiveengineeringvocationalstudents.

Certification:CertificateofAttainment/Completionforeachmodule.Furthermore,traineeswhoarenewtotheautomotiveindustrymayattempttheMotorVehicleMechanicClassIII(AssistantTradesmenLevel)TradeTestaftercompleting2yearsofindustrialexperience.

Light Automotive Training Programmes are:Code Module Description Duration

(days)Credit Point

Fee ($)

AELA001 AutomotiveWorkshopSafety(OHS) 5 3 120.00AELA002 Implement&MonitorEnvironmentalRegulationsinAutomotive

Industry5 3 120.00

AELA003 Use&MaintainingToolsandMeasurementsEquipment 5 3 115.00AELA004 CommunicateEffectivelyintheWorkplace 5 3 115.00AELA005 Bearings,Seals,Gaskets,Sealants&Adhesives 5 3 120.00AELA006 AutomotiveMechanical,HydraulicandPneumaticPrinciples 5 3 120.00AELA007 AutomotiveEnginePrinciples 5 3 115.00AELA008 LubricatingSystem 5 3 115.00AELA009 CoolingSystem 5 3 115.00AELA010 LightVehicleFuelSystem 5 3 115.00AELA011 GasFuelSystem 5 3 115.00AELA012 ManualTransmissionService&Repair 5 3 115.00AELA013 FinalDrive&DifferentialService&Repair 5 3 115.00AELA014 Repair&ServiceHydraulicBrakesSystems 5 3 115.00AELA015 SteeringSystemService&Repair 5 3 115.00AELA016 SuspensionSystemService&Repair 5 3 115.00AELA017 WheelAlignment&Tires 5 3 115.00AELA018 EngineOverhaul&Measurement 5 3 120.00AELA019 EngineTroubleshooting 5 3 120.00AELA020 Inspect&RepairEngineForceInductionSystems 5 3 115.00AELA021 Automatic Transmission 5 3 115.00AELA022 MathematicsforAutomotiveSupervisor/ClassI 7 3 175.00AELA023 AutomotiveEngineeringScienceforSupervisor/ClassI 7 3 175.00AELA024 AutomotiveEngineeringDrawingforSupervisor/ClassI 7 3 175.00

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Course Introduction - Heavy Automotive TrainingWe offer a unique portfolio of innovative, relevant and practical automotive programmes designed topromoteyourprofessionalbusinesscareer.Ourtrainingprogrammes,comprising19modules,areaimedat giving you that competitive edge tomake you standout from the crowd.Our industry connectionsandjob-skillsfocuswillequipyouwiththepracticalskillsandknowledgetostepupandtakechargeofyourcareer.Beforeatradespersonrepairsalightvehiclehemustunderstandtheprincipleofoperation,components,advantagesandsystemsinvolvedandhowtheyintegratetoachievetheoverallfunctionofthevehicle.Thenonlywillhebeabletodiagnose,rectifyandrepairthefaultscompetently.

Course AimsTheprincipalobjectiveandreason forestablishingheavyautomotive training is toensure that,afteraprescribedperiodofemploymentand training in the trade, the tradespersonwouldhaveacquired thenecessary rangeofskillsand relatedknowledge toenablehim/her toperformworkof thequalityandstandardrequiredbyindustry.

Target Group-Automotivemechanicsandtechnicianswhoneedtorefreshorupdatetheirtheoreticalandpractical skills-Automotivemechanicswithminimalornoformaltraining-Automotiveenthusiasts-Automotiveengineeringvocationalstudents


Heavy Automotive Training ProgrammesCode Module Description Duration

(days)Credit Point

Fee ($)

AEHC001 AutomotiveWorkshopsafety(OH&S) 5 3 115.00AEHC002 Implement&MonitorEnvironmentalRegulationsinAutomotiveIndustry 5 3 115.00AEHC003 Use&maintainingToolsandmeasurementsequipment 5 3 115.00AEHC004 CommunicateEffectivelyintheworkplace 5 3 115.00AEHC005 Bearings,Seals,Gaskets,Sealants&Adhesives 5 3 120.00AEHC006 WorkshopPractices 5 3 120.00AEHC007 DieselEngineandEngineSystems 5 3 120.00AEHC008 DieselEngineOverhaul 5 3 120.00AEHC009 DieselEngineFaultDiagnosis 5 3 120.00AEHC010 CoolingSystemServiceandRepairs 5 3 120.00AEHC011 ExhaustandInductionSystemServiceandRepairs 5 3 120.00AEHC012 DieselFuelSystemFundamentals 5 3 120.00AEHC013 DieselInjectionPumpandInjectorService 5 3 120.00AEHC014 ManualTransmissionFundamentals 5 3 120.00AEHC015 ManualTransmissionService&Repair 5 3 120.00AEHC016 AutomaticTransmissionservice&Repair 5 3 120.00AEHC017 SuspensionSystemService&Repair 5 3 120.00AEHC018 Driveaxlesserviceandrepair 5 3 120.00AEHC019 SteeringSystemService&Repair 5 3 120.00AEHC020 BrakeSystemfundamentals 5 3 120.00AEHC021 BrakeSystemservice&repair 5 3 120.00AEHC022 HydraulicsfundamentalsandApplications 5 3 120.00AEHC023 ElectricalPrinciples 5 3 120.00AEHC024 BasicMechanicsandDiagnosis 5 3 115.00

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Course Introduction - Automotive Electrical and Electronics TrainingBefore a tradesman repairs a vehicle, he must understand the principle of operation, components,advantages and systems involved and how they integrate to achieve the overall function of the vehicle. Thenonlywillhebeabletodiagnose,rectifyandrepairthefaultscompetently.

TheAutomotiveElectrical&Electronicsprogramconsistsof13modulesde¬signedfor thosestudentswhoareautomotive industrialworkers,vocationalstudentsor theequivalentandwhoneed training intheAutomotiveElectrical&Electronicsfield.Weofferskillstrainingfrombasictoadvancedlevelinthisprogramme.

Course AimsTheprincipalobjectiveandreasonforestablishingtheautomotiveelectricalandelectronicsprogrammeistoensurethatthetradesperson,afteraprescribedperiodofemploymentandtraininginthetrade,wouldhaveacquiredthenecessaryrangeofskillsandrelatedknowledgetoenablehim/hertoperformworkofthequalityandstandardrequiredbyindustry.

Theprogrammehasbeenreviewedandstructuredtoensurenumbersofcompetencyfortheprogrammeareachievedattheendofthecourse.EachcompetenciesofthisprogrammewilllinktotheAutomotiveElectricalstandardsforNationalQualificationFramework.

Theprogrammedealswithbasicelectricaltheoryandpractical.Thisisoneoftherequirementstoachievecompetencythroughtherequiredassessmentmethod.

Target Group-Automotivemechanics,auto-electriciansandtechnicianswhoneedtorefreshorupdatetheirtheoreticalandpracticalskills.-Automotivemechanicsandauto-electricianswithminimalornoformaltraining.-Automotiveenthusiasts.-Automotiveengineeringvocationalstudents.

Certification:CertificateofAttainment/Completionforeachmodule.

Automotive Electrical and Electronics Training ProgrammesCode Module Description Duration

(days)Credit Point

Fee ($)

AEAEES001 AutomotiveElectrical&ElectronicsPrinciples 5 3 180.00AEAEES002 StartingSystem 5 3 180.00AEAEES003 IgnitionSystem 5 3 180.00AEAEES004 ChargingSystem 5 3 180.00AEAEES005 VehicleElectronicsSystem 5 3 180.00AEAEES006 ElectronicIgnitionSystem 5 3 180.00AEAEES007 ElectronicFuelInjection 5 3 180.00AEAEES008 EngineManagement 5 3 180.00AEAEES009 VehicleInstrumentationSystem 5 3 180.00AEAEES010 Automotive Air Conditioning 5 3 180.00AEAEES011 ABSBrakes 5 3 180.00AEAEES012 VehicleAccessoriesSystem 5 3 180.00AEAEES013 VehicleWiringSystem 5 3 180.00

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Course Introduction - Small Engine Principles TrainingLaunching a career in small engine repair requires certain specialised training.A small engine repairtrainingcourseisagreatwaytogainthoseskillsefficientlyandconveniently.

ObjectivesTheprincipalobjectiveandreasonforestablishingsmallenginestrainingistoensurethatthetradesperson,afteraprescribedperiodofemploymentand training in the trade,wouldhaveacquired thenecessaryrange of skills and related knowledge to enable him/her to performwork of the quality and standardrequiredbyindustry.

Target Group-Automotivemechanics,auto-electriciansandtechnicianswhoneedtorefreshorupdatetheirtheoreticalandpracticalskills.-Automotivemechanics,auto-electriciansandtechnicianswithminimalornoformaltraining.-Automotiveenthusiasts.-Automotiveengineeringvocationalstudents.


Small Engine Principles Training ProgrammesCode Module Description Duration

(days)Credit Point

Fee ($)

AESER001 SmallEnginePrinciples 5 3 120.00AESER002 SmallEngineServiceandRepair 5 3 120.00

Course Introduction-Panel Beating TrainingCode Module Description Duration

(days)Credit Point

Fee ($)

AEPB001 PanelBeatingLevel1 10 3 120.00AEPB002 PanelBeatingLevel2 10 3 120.00AEPB003 PanelBeatingLevel3 10 3 120.00AEPB004 PanelBeatingLevel4 10 3 120.00AEPB005 PanelBeatingLevel5 10 3 120.00AEPB006 PanelBeatingLevel6 10 3 120.00

Course Introduction-Vehicle Spraying TrainingAcareer invehiclespraypaintingrequirescertainspecialisedtrainingandthepreparedcoursesareagreatwaytoreinforceknowledgeandskillsefficientlyandconveniently.

Course AimsTheprincipalobjectiveandreasonforestablishingthe6trainingmodulesinVehicleSprayPaintingistoensurethatthetradesperson,afteraprescribedperiodofemploymentandtraininginthetrade,wouldhaveacquiredthenecessaryrangeofskillsandrelatedknowledgetoenablehim/hertoperformworkofthequalityandstandardrequiredbyindustry.

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Target Group-SprayPaintersandPanelBeaterswhoneedtorefreshorupdatetheirtheoreticalandpracticalskills.-SprayPaintersandPanelBeaterswithminimalornoformaltraining.-Automotiveenthusiasts.-Automotiveengineeringvocationalstudents.

CertificationCertificateofAttainment/Completionforeachmodule.Furthermore,traineeswhoarenewtothetrademayattempt theSprayPaintingClass III (AssistantTradesmenLevel)TradeTestaftercompleting2yearsofindustrialexperience.

Vehicle Spraying Training ProgrammeCode Module Description Duration

(days)Credit Point

Fee ($)

AEVSP001 VehiclePaintingBasicModule1 10 3 120.00AEVSP002 VehiclePaintingBasicModule2 10 3 120.00AEVSP003 VehiclePaintingIntermediateModule1 10 3 120.00AEVSP004 VehiclePaintingIntermediateModule2 10 3 120.00AEVSP005 VehiclePaintingAdvancedModule1 10 3 120.00AEVSP006 VehiclePaintingAdvancedModule2 10 3 120.00

BEST PROGRAMMES - AutomotiveModule Programme Credit

PointFee ($)

BEST1 WorkplaceSafety 3 70.00BEST2 Communication&EthicsintheWorkplace 3 70.00BEST3 ComputingforTrades 3 70.00BEST4 Trade Calculations 3 70.00BEST5 Implement&MonitorEnvironmentalRegulationsintheAutomotiveWorkplace 3 70.00BEST6 Use&MaintainTools&MeasurementEquipment 3 70.00BEST7 Bearings,Seals,Gaskets,Sealants&Adhesives 3 70.00BEST8 WorkshopPractice 3 70.00BEST9 VehicleSystemsFundamentals 3 70.00

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MESSAGE FROM THE MANAGER NATIONAL APPRENTICESHIP TRAINING DEPARTMENT

Theapprenticeshiptrainingschemeiscombinationofon-job-trainingandformaloff-job-training,thishasproventobesuccessfullearningsystemovertheyearsinFijiandallaroundtheworld.Threecoreele-mentswhichunderpinskill throughapprenticeshippathways;employmentrelationship;qualityonandoff-jobtrainingandtransferabilityofskills.

ApprenticeshipDepartmentadministratesmorethan23tradesincertificateleveland7exchangestechni-cianlevel,whicharebeingtakenupbyvariousorganizationsandapprentice.

FromthefirstdiscipleenlistedinthemonthofJune1963bySPSM,(nowFSC),theSchemehasprepared8,412apprenticesindifferentexchanges,forexample,AutomotiveMechanic,ElectricalFitterMechanic,FittingandMachining,Electronicsandnumerousothers.FNU’sNationalApprenticeshipSchemetodayoffersanaggregateof21programmesintheTradefieldand7intheTechnicalarea.

We laudemployers for theirbackingandexertion inmaking theNationalApprenticeshipandTrainingSchemeadevelopingandeffectiveone,especiallywiththeauspiciousbackingfromtheGovernmentingivingtakinganinterestassociationa150%taxrebateonwagesandsalariespaidtotheapprentices.Thisisamammothanduncommonbudgetarymotivatingforcetowardsadvancingtheplan.TosupportMethodBemployerstohavesustainableskilledworkforce,NTPCprovidesemployerssubsidesonthetravelairfaresresidentialanddailygrantswhichapprenticesareattainingtheirtheoreticaltraining.

Tofurtherenlargetheabilitiesofourworkforceandgivemoreopendoors,specificallytoourchildhood,theFijiNationalUniversityin2014reinvigoratedtheapprenticeshippreparingproject,makingitmorerecep-tivetotheneedsofindustry,withthepointofoptimizingandempoweringstudentstofinishthenecessitiesofthesysteminthreetofouryearsratherthanthefourtofiveyearstakenbefore.Thiswon’tjustlessentheexpensesofpreparingapprentices/employeesformanagers,yetcritically,guaranteethatwehavemoreprominentquantitiesoftradespersonspreparedinthisshorterdurationoftime,similartothecasewithafewnationsabroadhavingthesameScheme.

FijihasmuchtothankthedifferentcommercialenterprisesthatkeeponputtingresourcesintotheSchemeandinthiswaymakeapricelesscommitmenttowardsapprentices’advancement.IsupportallemployersinFijitokeepupthisessence.

WelikewisemunificentlywelcomeallnewandexpectedunderstudiestotheSchemeandwishyouacost-effectiveandflourishingapprenticeshipendeavor.

Reenal Chand

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THE NATIONAL APPRENTICESHIP TRAINING SCHEMEOverviewTheNationalApprenticeshipSchemewas introduced in1963under theMinistryofLabourandknownas theFijiApprenticeshipCouncil. In 1974, the responsibilitywas passed toTPAF (thenFijiNationalTrainingCouncil)forexpansion.TransformationofFNTCtoTPAFwascarriedoutin2003.TheNationalApprenticeshipTrainingDepartmentwaspassedontotheNationalStandardsandAccreditationCouncil.

TheNationalApprenticeshipTrainingSchemeisregulatedandadministeredbytheNationalTraining&ProductivityCentrethroughsupportfromtheindustriestoaddresstheskillsrequiredandtoproduceacompetentandcertifiedworkforcefortheorganisations.

Staff Details

Narere CampusName of staff Position Qualification Location

Reenal Chand ManagerNationalApprenticeship PGDBA/MasterofEngineering/BETECH NarereKamual Dayal Apprenticeshipofficer DiplomainAutomotiveEngineering NarereKeshwan Achari ApprenticeshipOfficer TradeCertificateinAutomotiveMechanic NarereSastaChand ClericalOfficer AdvanceDiplomainBusinessAccounting NarereSonikaKumar CustomerServiceOfficer BachelorofCommerce NarereRusilaVukinayatu CustomerServiceOfficer BachelorofCommerce Narere

Basic Entry Requirements for Apprenticeship Scheme•Mustbecapableofcompletingoff-the-jobtheoreticaltrainingatFNUorotherapprovedinstitutions.•Maybeexemptedinpart(s)ofoff-the-jobtheoreticaltrainingwhichtheapprenticemayhavedoneprior to joining the scheme.•Minimumageforapprenticeshipis18years.•Thereisnomaximumagelimitforentryintotheschemebutgoodhealthisnecessaryandavalid medicalcertificateisrequiredbeforeregistration.

How to Join the Apprenticeship Scheme•Candidatesmayapplydirectlytotheemployer.•AlistofemployersauthorisedtoengageinapprenticeshiptrainingisavailableonrequestfromNTPC.•NewemployerswhowishtoengageinapprenticeshiptrainingarerequiredtoapplytoNTPCforpermitstotrainapprentices.

Contract of ApprenticeshipApprenticesareindenturedunderaformofcontractconformingtotheApprenticeshipOrderunderTheFijiNationalTrainingOrder:Cap.93Section21asnowitisundertheFijiNationalUniversity(Amendment)Decree 2010.The contract is between the:•Employer;•Apprentice;and•DirectorNTPC.

Iftheapprenticeisundertheageof18years,aparentorguardianwillberequiredtosignasguarantorfortheapprentice.

ThecontractismadeundertheApprenticeshipOrdertoenabletheapprenticeandtheemployertofulfilltheir obligations and responsibilities during the term of apprenticeship.This contract, after being fullycompletedandsignedbyallparties,issubmittedtoNTPCforregistration.

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Welding apprentice getting ready for the day’s work.

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Afterregistration,NTPCkeepsitsowncopyandforwardstheothertwocopiestotheemployerwhere:•Theemployerretainstheoriginal;and•Givestheapprenticehiscopy.

Thiscontractisfulfilledonthesuccessfulcompletionoftheapprenticeshipwhentheapprenticebecomesaqualifiedtradesman.

Probationary PeriodAprobationaryperiodof6monthsisallowedfromthedateofregistrationofcontract.Thisservesto:•Allowtheemployertoassessiftheapprenticehastheaptitudeforthechosentrade;and•Givestheapprenticeachancetodecidewhethertocontinueinthetrade.

Trades in Apprenticeship

Trade Certificate CategoryTrade Name Durations

(Years)Trade Name Durations

(Years)AircraftMaintenance 4 AutomotiveElectrical 3AutomotiveMechanic 3 Boilermaking 3Carpentry 3 Cook 3ElectricalFitterMechanic 3 Electronics 3FittingandMachining 4 HeavyCommercialVehicleMechanic 3HeavyMobilePlantMechanic 3 IndustrialSewingMachineryMechanic 3JoineryandCabinetMaking 3 Plumbing 3PlantMaintenanceEngineering 3 PanelBeating 3RefrigerationandAir-conditioning 3 Printing 3Shipwright 4 SawDoctor 3Welding and Fabricating 3

Technician Certificate CategoryTrade Name Duration ( Years)

AutomotiveEngineering 4ElectricalEngineering 4MechanicalEngineering 4

PlantEngineering 4TelecommunicationEngineering 4MarineEngineering 4NavigationandSeamanship 4

Note:TheseprogrammesdonotfallunderCreditPointsystem.

Trade Level Technician Level$/Hr $/Hr

1st year 1.94 2.052nd year 2.05 2.373rdyear 2.37 2.684thyear 2.68 2.98

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Young apprentices at work at Government Printery

Apprenticeship AwardsTheBestApprenticeoftheYearAwardceremonyisalsoanimportanteventheldbyNTPCtohonour

thoseapprenticeswhohaveexcelledinboth,academicstudiesandon-the-jobperformance.The selections of award winners are based on the following criteria: (i)Academicperformanceforallstagesoftheoreticaltraining(50%); (ii)Employersassessmentofon-the-jobtrainingoftheapprentice(25%);and (iii)NTPC’sApprenticeshipOfficers’assessmentofreportsofeveryon-thejobinspectionthrough outtheapprenticeshipterm(25%).

Some of these awards include:•OverseastripstoeitherNewZealandorAustralia.•One-weektourofindustriesFiji-wide.•Bookandtoolvoucherorcashprizes.

Administration of ApprenticeshipTheNationalApprenticeshipTrainingDepartmentof theNationalTraining&ProductivityCentreofFijiadministerstheNationalApprenticeshipSchemefrom:

1BeaumontRoad,NarerePOBox6890,Nasinu,FijiTel:3392000ext.4795/4792IFax:3340184Email:[email protected]

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MESSAGE FROM THE MANAGER NATIONAL TRADE TESTING DEPARTMENT

Dear Readers

ItismypleasuretowelcomeyoutotheNationalTradeTestDepartment(NTTD)oftheNationalTrainingandProductivityCentre.NTTDistheonlyskillsassessmentbodyinFijiwhichprovidescertificationfortradesmen, which is recognised nationally and internationally. It is our duty to conduct national trade tests forindustries,institutionalandpubliccandidatesonaregularbasis.

Ourassessmentsandreviewsaredoneincollaborationwiththerepresentativesfromtheindustries,relevantgovernmentbodiesandthetrainingproviders.Therearenominimaleducationalrequirementsforcandidates, which means that candidates having some or no formal training are entitled to demonstrate their levelsofskillsagainst theestablishedstandards,provided that theyhave thenecessary tradeorindustryexperience.

Ourexaminers(assessors)arehighlyskilledpersonnel fromthe industriesthereforeallofourassess-mentsareaspercurrentindustryrequirements.

Apartfromthe27tradesassessmentthatweareoffering,wearealsoworkingwithourOccupationalSkillsStandards(OSS)Committeetoincludenewandemergingtrades.

IwouldliketotakethisopportunitytoencouragealltradesmentotakefulladvantageofthetradesassessmentandcertificationprovidedbyNTTD.

Wishingyoualltheverybestfortheyear2016,Haveablissfulandproductiveyear.

Alvin Lal

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NATIONAL TRADE TESTING DEPARTMENT

OverviewOn-goingdevelopmenteffortsbytheNationalTradeTestingDepartment(NTTD),tocontinuetoreviewthecurrentOccupationalSkillsStandards(OSS),areinlinewithalargernationalstrategyto: (a)Increaseproductivity; (b)Ensurethatqualityproductsareinaccordancewithnationalneeds;and (c)Ensurethatqualityproductsareinaccordancewithnationalprioritiesofeconomicdevelop mentandmanpowerplanning.

Itisthedepartment’spolicytoestablishnationalstandardsinallthetrades,andconductnationaltradetestsforbothinstitutionalandpubliccandidatesonaregularbasis.

Asanauthorityresponsibleforskillscertification,theNTTDfulfilsanumberoftasksenablingworkersinFijitoobtaincertificationfortheirskills.WhilstoperatingundertheTradeTestingRegulations(1976)oftheTraining and Productivity Authority Act (formerly the Fiji National Training Act), the NTTD: (a)Setsthestandardsforcertification.Itdoessoinconsultationwithrepresentativesofemploy- ers,tradeunionsandrelevantgovernmentbodiestoensurethatthestandardssetarerele- vantandspecifictotheneedsoftheindustry; (b)Conductsthetests;and (c)AwardstheTradeTestCertificatestosuccessfulcandidates.

Staff DetailsNarere CampusName of Staff Position Qualification LocationAlvinLal ManagerNationalTradeTest BachelorofEngineeringTechnology-Electrical/Elec-

tronicsNarere

SharonNarayan EO–TradeTest PostGraduateDiploma(MarineScience). NarereReshma Devi ExecutiveAssistant BachelorofCommerce–Accounting&Economics NarereMeenaKumari CustomerServiceOfficer BachelorofCommerce–Accounting&Information

SystemNarere

Ravitesh Prasad CustomerServiceOfficer DiplomaofInformationTechnology(Networking) NarereJitesh Prasad SeniorTradeTestOfficer TradeCertificateinElectricalClassIII&II&FEA

LineMechanicLevelINarere

MaciuKetedromo TradeTestOfficer TradeCertificateinElectricalEngineering NarereMosheenKhan ExamBankSecretary DiplomainBusinessManagement NarereRajneel Chand CustomerServiceOfficer DiplomainBanking NarereBishalniNarayan DataEntryPersonnel DiplomainCustoms Narere

LabasaCampus

Name of Staff Position QualificationArchana Reddy CustomerServiceOfficer BachelorofCommerce–BusinessAd-

ministration(Accounting&Economics)

Recognition of Trade SkillsRecognitionoftradeskillsisawayofgainingformalrecognitionasatradesmaninFiji.Itallowstradespersonto have their skills fully recognised in this country and region. On a broader outlook, the trade testing scheme awards recognition at three levels:

•ClassIII:AssistantTradespersonlevel •ClassII:QualifiedTradespersonlevel •ClassI:Supervisorylevel

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A participant during his practical test at Narere campus

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Minimum Criteria for Trade TestThere are two sets ofminimum requirements for tradesmenaspiring to sit a trade test.There is oneexclusivelyfortheElectricianTradeandageneraloneforalltheotherapprovedtradeswithinthetradetestingscheme(refertosubtopiconTradesTestedforfulllistofapprovedtrades).

Criteria Prior Qualifications

Minimum Experience RequirementsClass III Class II Class I

General

No Formal Training 2 years 4years 6yearsTradeApprentice Exempted SitDirect 2yrspost

apprenticeshipTechnician Apprentice

Exempted SitDirect 2yrspostapprenticeship

MatureAge(40yrs+)

Exempted Exempted 20 years

ModularProgram–Technical Training

1400hours 3years 5years

VocationalCandidates Sitdirect 3years 5years

Electrician

TradeApprentice Exempted SitDirect 2yrspostapprenticeship

Technician Apprentice

Exempted SitDirect 3yrspostapprenticeship

TradeCertificate 1 year 4years 6yearsDiploma SitDirect 4years 6yearsVocationalCandidate

SitDirect 3years 5years

ValidWiremen’sLicense

SitDirect 7years 9years

No Formal Training 6years 9years 11 yearsModularProgram–Technical Training

1400hours 3years 5years

Fees Normal SpecialClassIII $75.00 $320.00ClassII $115.00 $480.00ClassI $145.00 $640.00

Note-NTPCElectricianRefresherTrainingorsimilariscompulsoryforthesegroupsofcandidatesbefore they can undertake Classes II and I trade tests. -Prospectivecandidatesareadvisedtocontactthedepartmentforfurtherclarificationsonequivalenteligibilityandexemptioncriteria.-TheseprogrammesdonotfallundertheCreditPointSystem.

Nature of TestTrade Tests, which include both theoretical and practical components, are conducted in English andcandidateswill be expected to show by practical demonstration and a theoretical test that they haveacquiredthenecessaryskillsandrelatedknowledgeofthetrade.

ForClassIIItheoreticaltestsonly,candidatesmayoptbetweena‘written’or‘oral’test.

Trades TestedListedbelowaretradesestablishedfortesting:•Carpenter(General) •MotorVehicleMechanic•Joiner •Electrician•Blocklayer •FitterMachinist

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•Plasterer •RefrigerationandAir-Conditioning•PainterandDecorator •PanelBeating•Signwriter •SprayPainting•Plumber(General) •LetterpressMachinist•PipeFitter(General) •LithographicOffsetMachinist•SheetMetalWorker •Bookbinder•Welder •PhotoMechanic•CabinetMaker •Cook•WoodMachinist •Baking&Patisserie•Upholsterer •ElectronicsTechnician •HandandMachineTypographerPresently 27 trades are available for testing.

Applying for Trade Test• 3passportsizephotos-ClassIII• 2passportsizephotos-ClassII&ClassI• Originalbirthcertificate• Jobletter/Reference(Copy)• FullFNPFMemberStatement/DetailedStatement• IfFNPFnotDeducted–ProvideDeclaration• ReferencefromJP–ifselfemployed• ProvideStatutoryDeclarationandMentionFNPFnotdeducted• JobLetterfromAllPlaceswhereservicesprovided• CopyofBusinessRegistration/License• LogBookwithLetterofCompletion–Students(AllPagesshouldbefilled,stamped,andsigned byauthorizedPersonnelonly)• AcademicResults–ClassII,I• Principal’sTestimonial/CertifiedTruecopyResult(Secondary)–below25yrs.age• CompanyAddress• CompanyStamp• EmployerSignature• Relevantsectionsfilled(Date,signature,Fees,etc.)

TradeTestBookletcanalsobeobtainedbypaying$2.00atthefollowingcentresmentionedbelow.Itiscompulsoryforfirsttimeapplicantstopurchasethetradetestbooklet.

Candidateswhoseapplicationsareacceptedwillbenotifiedofthedate,timeandplaceofthetestinwritingassoonasthenecessaryarrangementsforthetesthavebeenfinalised.Candidateswhoseapplicationsarerejectedwillbenotifiedaccordingly.

Beforeapplying foraTradeTest,candidatesareadvised toensure that theyareeligibleand theyareawareoftherequirementsofthetestforwhichtheyareapplying,particularlythattheyhavecoveredthenecessaryskillsandrequiredtherelatedknowledgegivenintheApprovedTradeTestsStandards.

Standard‘ApplicationforTradeTest’formsareavailableatthefollowingofficesaroundthecountry:

• Central Division: •NationalTradeTestingDepartment,NTPC Narere,Lot1BeaumontRoad,Nasinu

• Western Division: •TechnicalTrainingDepartment,NTPCNaceva Street,Lautoka •Hospitality&TourismIndustryTrainingDepartment, Namaka, Nadi •TechnicalTrainingDepartment,Lot5MarineDrive, Lautoka.

• Northern Division: Fiji National University TechnicalTrainingDepartment, FNU,Labasa

BackoftheApplicationForm

Contacts for application and queries:Telephone:[679]3392000ext.4982Email:[email protected]:[679]9988573 All applications by post are to be sent to: TheDirector–NTPCP.O.Box6890,Nasinu.Att:NationalTradeTestingDepartment

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NTPC Annual Industry Events

Fiji Business Excellence AwardsTheFijiBusinessExcellenceAwardsisasetofprestigiousnationalawardsdesignedtoraisebusinessproductivityandqualitystandards.Businessexcellenceisaboutstrengtheningmanagementsystemsandprocessesinaholisticandintegratedmannertoimproveperformance,increaseproductivityandgrowth,andcreatevalueforstakeholders.Theawardsareavailabletoawiderangeoforganisationsofdifferentsizesandtypesandprovidefour levelsofrecognition:

*PRESIDENT’SBUSINESSEXCELLENCEAWARD *FIJIBUSINESSEXCELLENCEPRIZE*ACHIEVEMENTINBUSINESSEXCELLENCE *COMMITMENTTOBUSINESSEXCELLENCE

Fiji Business Excellence Awards Evaluator ProgrammeTheFijiBusinessExcellenceAwardsEvaluatorProgrammeisapopularinitiativeamongexecutives.EvaluatorsarecarefullyselectedandprovidedwithcomprehensivetraininginBusinessExcellence,toassessandprovidevaluablefeedback to theorganisationsseeking recognitionunder theFBEAprogramme.Theevaluatorsgainknowledge,skillsandexperiencetosupporttheperformanceimprovementinitiativesoftheirownorganisationsaswell.NTPCannuallyinvitesindividualsthatmeetthecriteria,toapplyforaplaceintheFBEAEvaluators’TrainingProgramme.

Better Business ConferenceTheBusinessExcellence-BetterBusinessConferencebrings together leaders frompremierbusinessexcellenceorganisationsandawardwinners,thoughtleadersandsubjectexperts.Theysharetheirknowledgeandexperiencesinvariousaspectsofbusinessexcellenceindrivingproductivityforsustainedgrowth,competitivenessandrelevanceagainst a changing environment. The conference provides delegates with an opportunity to network and learnfromexperts andpast awardwinners across topics includingSustainingOrganisationalExcellence,ProductivitythroughInnovation&Co-creationwithCustomers,ServiceExcellenceinthePublicSector,TheJourneyofBusinessExcellence,SustainableEconomicSuccessthroughPeople-aholisticapproachbasedontheBusinessExcellenceFrameworkandInnovation&Creativity:TheArtofManagement.

National Convention on QualityThe National Convention on Quality is an annual event that celebrates, shares, benchmarks and recognisesoutstandingqualitycirclesfromallcornersofFiji.Itisthepremiereventonqualityforproductivitychampionsandforotherswishingtolearn.TheeventfeaturesaQualityCircleCompetitionbetweenorganisations,presentationsfromoutstandingspeakersandanexhibitionofquality-relatedservices.TheNCQhastwokeyobjectiveswhicharetoshowcasebestpracticesandpracticalapplicationsofproductivityandinnovation,andtobringtogetherdistinguishedgroupsofQualityCirclesandteamstocompeteatthenationallevelandshowcasetheirsuccessstories.

Productivity Measurement WorkshopsThisannualtrainingprogrammeintroducesyoutoproductivitymeasurementconceptsandoutlinesstepsonhowtosetupameasurementsystemandthepracticalapplicationsofproductivitymeasurement.

Capabilitiesaddressed include, thevalueaddedconcept,productivitymeasurementatfirm level,computationofproductivityratios,measuringperformance,andusingtheCOMPASSsoftwareformeasurementandanalysisandtrend and comparison.This course targetsChiefExecutiveOfficers, FinancePersonnel,TeamLeaders,QualityAssuranceOfficers,FactoryManagers,HumanResourcesManagersandresearchers.

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Benchmarking TrainingBenchmarking training enables organisations to willingly share and adapt best practices from one another in asystematic manner to achieve accelerated continuous improvement for superior business performance. Thus,thistrainingprogrammehelpsindividualslearnhowtoincreasethelevelofprofessionalisminbenchmarking.Theobjectiveistounderstandbenchmarking,thevariousstagesofbenchmarkingmethodologyandapproachestowardscarryingoutbenchmarkingactivity.Amongthekeybenefits isbeingabletobenchmarkyourbusiness incontext.This course targets Chief Executive Officers, Team Leaders, Quality Assurances Officers, Factory Managers,HumanResourcesManagersandotherinterestedpersonsfromtheprivateandpublicsector,governmentofficials,researchers,businesses,industries,communitygroups,andtradeunionsandfinancialsectorparticipants.

Industry Discussion ForumTheIndustryDiscussionForum(IDF)isoneofthemostsignificantannualeventsontheNTPCcalendar.Itprovidesa platform to exchange ideas and viewswith industry partners in relation to industry training and developmentneeds.TheForumalso provides employerswith information onNTPC’s training programmes and services andseeksfeedbackfromtheindustry.TomakethisForumeffective,industriesarerequestedtosendarepresentativeeach and provide inputs to up to 20 training clusters ofNTPC’sBusiness and InformationTechnologyDivision,ExecutiveManagementandHospitalityServicesDivision,TechnicalTrainingDivision,TradeTestingandNationalApprenticeshipandTrainingScheme.

Apprenticeship GraduationAs organisers of Fiji’s National Apprenticeship and Training Scheme, NTPC holds an annual ApprenticeshipGraduationCeremony.InvitedstakeholdersarebriefedontheSchemeandtheimportanceofengagingapprenticesto increase productivity and progress. There is tremendous employer support and guidance in the successfulimplementationoftheSchemeeveryyear.Apprenticeshipisaformofpost-secondarytrainingthatteachestheskilllevelandcompetenciesnecessarytoperformtaskstoanindustrystandard.

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BUSINESS & IT

Information Technology- Networking- PC Repair and Maintenance- Project Management- Website Development- Graphics Designing- Desktop Publishing- Computerized Accounting- Microsoft Certification Programmes

- CompTIA Certification Programmes- MS Office

Quality Awards- Productivity Promotions- Productivity Measurement- Benchmarking- Fiji Business Excellence Awards- National Convention on Quality

Executive Management- Training of Trainers- Sales, Marketing &Customer Service- Executive Leadership & Management- Business Communication- Human Resource Management & Development

- Real Estates

Occupational Assessment- Aptitude Test & Short courses in Human Resource and Employment Relations

Electrical Engineering - Consumer Electronics Training

- Refrigeration & Air Conditioning- AutoCAD

Productivity & Quality- Accounting and Financial Management- Environmental Management and Green Productivity- Food Safety Management- Industrial Engineering- Occupational Health and Safety- Project Management- Lean Systems implementation- Quality Circles implementation

- Quality Circles implementation•Quality Management

Consultancy Services- ISO 9001 certification- ISO 14001 certification- ISO22000 certification- OHSAS certification- HACCP certification

EXECUTIVE MANAGEMENT & HOSPITALITY

Fashion and Design- Food Safety Management

- Princess Line dress making- Shirt Making- Garment Construction- Garment Construction

Hospitality and Tourism- Commercial Cookery- Housekeeping & Accommodation Services- Baking & Patisserie- Front Office & Customer Relations- Food & Beverage Services- Child Care- Language Course

- Management, Supervisory & Special Events- Water Safety and Rescue

Travel & Aviation- TAFE WSI Franchised Programs in Tourism & Hospitality- Hair, Beauty & SPA Training Academy- Travel & Tourism

TECHNICAL TRAINING

Automotive Engineering- Light Automotive- Heavy Commercial Vehicle Mechanic- Automotive Electrical & Electronic- Panel Beating & Spray Painting- Small Engine Repair

Mechanical Engineering- Welding & Fabrication- Refrigeration & Air Conditioning- AutoCAD

Mechanical Engineering- Welding & Fabrication

- Electrical Engineering Training- Industrial Automation Training

Construction - Carpentry & Building- Wet Trade- Plumbing- Cabinet Making & Joinery

Marine and Ports- Basic Sea Safety- Master Engineer Class 6- Restricted Master Engineer Class

DIRECTORATE- National Apprenticeship Training Scheme- National Trade Testing Scheme- National Productivity Organisation for Fiji- Development of NPOs- Technical Expert Services (TES)- Observational Study Mission (OSM)- Demonstration Projects

- International Projects- APO Alumni - Method B Training Initiatives- Marketing and Information

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CONTACT INFORMATION

NTPC Head OfficeAddress: 2/8 Queen Elizabeth Drive

NasesePhone: 3311004 I Fax: 3313185

Central Western Northern

Narere Centre

Address:Lot1BeaumontRoadPhone:3392000Fax:3340184

Nabua Centre

Address: Jerusalem RoadPhone:3384777|3370446

Samabula Centre

Address:DerrickCampusPhone:3381044|3370375

Sigatoka Centre

Address:SursTradingLevel2Suite1,2&3TownEnd,Solevu,

Kings RoadPhone:6500048|6500405

Nadi Campus

Address:Lot1,QueensRd,NadiPhone:6725730|6725722

Naviti Centre

Address:9NavitistLautokaPhone:6667000|6661991

Naceva Centre

Address:NacevaSt,LautokaPhone:6667000|6661991

Lautoka Centre

Address:NiranjansBuilding,Lot5MarineDrive,Lautoka

Phone:6667000

Rakiraki Centre

Address:KalawatiHouse,Level1,KorotaleValleyRoad

Phone:6694009|6694008

LabasaCentre

Address:NayacaSubdivisionPhone:8614071|8814648

LabasaCentre

Address:RowasaSt,FNPFBuilding

Phone:8818050|Fax:8814648

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