navigating the uf computing scene information technology at uf
TRANSCRIPT
Navigating the UF Computing Navigating the UF Computing SceneScene
Information Technology at UFInformation Technology at UFwww.it.www.it.uflufl..eduedu
PresentersPresenters
Vicki Kitts-Turner, NERDCVicki Kitts-Turner, NERDC– [email protected]@ufl.edu
Fran McDonell, CIRCAFran McDonell, CIRCA– [email protected]@ufl.edu
Mark Trammell, Web AdministrationMark Trammell, Web Administration– [email protected]@ufl.edu
OIT StructureOIT Structure
Vice Provost for Information TechnologyVice Provost for Information Technology
Dr. Charles E. FrazierDr. Charles E. Frazier
Information Technology Advisory Committee (ITAC)
Academic Technology
Chair: Donna Johnson
Data Infrastructure & Administrative
ComputingChair: Steve Pritz
Network Infrastructure
Chair: David Pokorney
OIT OrganizationsOIT Organizations
AT (formerly OIR)/CIRCAAT (formerly OIR)/CIRCA– www.oir.ufl.eduwww.oir.ufl.edu– www.circa.www.circa.uflufl..eduedu
NERDCNERDC– www.www.nerdcnerdc..uflufl..eduedu
Network ServicesNetwork Services– net-services.net-services.uflufl..eduedu
TelecomTelecom– www.ppd.www.ppd.uflufl..eduedu/telecommunications/telecommunications.html/telecommunications/telecommunications.html
Web AdminWeb Admin– www.www.webadminwebadmin..uflufl..eduedu
Accounts - GatorLinkAccounts - GatorLink
Cost: FreeCost: Free Who: All UF faculty, staff, & studentsWho: All UF faculty, staff, & students What:What:
– EmailEmail– Web pagesWeb pages– Dial-up allotmentDial-up allotment– Access administrative servicesAccess administrative services
Where: Where: gatorlinkgatorlink.ufl.edu.ufl.edu Help: UF Computing Help DeskHelp: UF Computing Help Desk
Accounts – Accounts – Departmental/college Departmental/college
Cost: FreeCost: Free Who: Faculty, staff, and/or studentsWho: Faculty, staff, and/or students
in your department/college in your department/college What:What:
– EmailEmail– Specific academic or instructionalSpecific academic or instructional
Where: Contact your departmental computing Where: Contact your departmental computing coordinatorcoordinator
Help: Your departmental/college IT support Help: Your departmental/college IT support staffstaff
Accounts – NERDC Accounts – NERDC administrativeadministrative
Cost: Paid by department or collegeCost: Paid by department or college Who: Faculty, staffWho: Faculty, staff What: What:
– Access to specific administrative services (e.g., Access to specific administrative services (e.g., purchasing)purchasing)
Where: Your departmental supervisor,Where: Your departmental supervisor, chairperson, or dean chairperson, or dean
Help: Help: – Specific: Depends on the applicationSpecific: Depends on the application– General: UF Computing Help Desk orGeneral: UF Computing Help Desk or
NERDC Support DeskNERDC Support Desk
Accounts – NERDC Accounts – NERDC AcademicAcademic
Classroom/instructionalClassroom/instructional– Cost: Paid by CIRCA (Academic Affairs)Cost: Paid by CIRCA (Academic Affairs)– Who: Faculty, instructors, TAsWho: Faculty, instructors, TAs– What: For students in a classWhat: For students in a class– Where: CIRCAWhere: CIRCA– Help: UF Computing Help DeskHelp: UF Computing Help Desk
Accounts – NERDC Academic, Accounts – NERDC Academic, continuedcontinued
NERDC Basic AccessNERDC Basic Access– Cost: Paid by CIRCA (Academic Affairs)Cost: Paid by CIRCA (Academic Affairs)– Who: Faculty, staff, grad studentsWho: Faculty, staff, grad students– What: Email, NERDC computing servicesWhat: Email, NERDC computing services– Where: CIRCAWhere: CIRCA– Help: UF Computing Help DeskHelp: UF Computing Help Desk
Accounts - NERDC Academic, Accounts - NERDC Academic, continuedcontinued
NERDC Research Computing Initiative NERDC Research Computing Initiative (RCI)(RCI)– Cost: FreeCost: Free– Who: Faculty, researchersWho: Faculty, researchers– What: NERSP IBM AIX/Unix) resourcesWhat: NERSP IBM AIX/Unix) resources– Where: By award onlyWhere: By award only
[email protected]@lists.ufl.edu– Help: NERDC Support DeskHelp: NERDC Support Desk
Accounts - NERDC Accounts - NERDC IndividualIndividual
Cost: Varies; paid by account holderCost: Varies; paid by account holder Who: Faculty, staff, students of Florida Who: Faculty, staff, students of Florida
public universitiespublic universities What: Access to various NERDC What: Access to various NERDC
servicesservices Where: NERDC Accounting ServicesWhere: NERDC Accounting Services Help: NERDC Support DeskHelp: NERDC Support Desk
Accounts – Grove academicAccounts – Grove academic
Cost: FreeCost: Free Who: Faculty, instructors, TA sWho: Faculty, instructors, TA s What: For students in a classWhat: For students in a class Where: CIRCAWhere: CIRCA Help: UF Computing Help DeskHelp: UF Computing Help Desk
Accounts – Grove individualAccounts – Grove individual
Cost: Free (except for undergraduates)Cost: Free (except for undergraduates) Who: Faculty, staff, studentsWho: Faculty, staff, students What: email, web pagesWhat: email, web pages Where:Where:
– Faculty/A&P – CIRCAFaculty/A&P – CIRCA– USPS – requires departmental approvalUSPS – requires departmental approval– Students – CIRCAStudents – CIRCA
Help: UF Computing Help DeskHelp: UF Computing Help Desk
Accounts – Grove student Accounts – Grove student organizationsorganizations
Cost: FreeCost: Free Who: Official student organizationsWho: Official student organizations What: Email, web pagesWhat: Email, web pages Where: CIRCAWhere: CIRCA Help: UF Computing Help DeskHelp: UF Computing Help Desk
Email - GatorLinkEmail - GatorLink
Address: Address: [email protected]@ufl.edu Mailbox: 25MBMailbox: 25MB Web-based: Web-based: webmailwebmail.ufl.edu.ufl.edu Client softwareClient software Forward: Modify at Forward: Modify at gatorlinkgatorlink.ufl.edu.ufl.edu Help: UF Computing Help DeskHelp: UF Computing Help Desk Systems: Open Systems Group, NERDCSystems: Open Systems Group, NERDC
Email - NERSPEmail - NERSP
Address: Address: [email protected]@nersp.nerdc.ufl.edu Mailbox: no limit; charged to accountMailbox: no limit; charged to account Client software Client software Login and use Login and use pinepine mail mail Forward: address in .forward fileForward: address in .forward file Help: Help Desk, NERDC Support DeskHelp: Help Desk, NERDC Support Desk Systems: Open Systems Group, NERDCSystems: Open Systems Group, NERDC
Email - GroveEmail - Grove
Address: Address: [email protected][email protected] Mailbox: 10-20 MBMailbox: 10-20 MB Web-based: Web-based: webmailwebmail.grove.ufl..grove.ufl.eduedu Client software Client software Login and use Login and use pinepine mail mail Forward: address in .forward fileForward: address in .forward file Help: UF Computing Help DeskHelp: UF Computing Help Desk Systems: Curriculum Services, CIRCASystems: Curriculum Services, CIRCA
Email ConfigurationEmail Configuration
GatorLinkGatorLink NERSPNERSP GroveGrove
IncomingIncoming::
IMAP IMAP
POP*POP*
imap.ufl.eduimap.ufl.edu Imap.nersp.nerdc.ufl.eduImap.nersp.nerdc.ufl.edu grove.ufl.edugrove.ufl.edu
pop.ufl.edupop.ufl.edu pop.nersp.nerdc.ufl.edupop.nersp.nerdc.ufl.edu N/AN/A
Outgoing:Outgoing:
SMTPSMTPsmtp.ufl.edusmtp.ufl.edu smtp.nerdc.ufl.edusmtp.nerdc.ufl.edu grove.ufl.edugrove.ufl.edu
Non-UF ISPNon-UF ISP Internet Service Provider’s SMTP server: Internet Service Provider’s SMTP server:
(e.g. mail.bellsouth.net or mail.ncf.coxexpress.com)(e.g. mail.bellsouth.net or mail.ncf.coxexpress.com)
VPN (Virtual Private Network): VPN (Virtual Private Network): net-services.net-services.uflufl..eduedu//vpnvpn
UF Library Proxy server: UF Library Proxy server: www.uflib.ufl.edu/ufproxy.htmlwww.uflib.ufl.edu/ufproxy.html
Client software configurations: Client software configurations: www.circa.ufl.edu/cd-romwww.circa.ufl.edu/cd-rom
* POP is not recommended
Email Virus ProtectionEmail Virus Protection
Virus Protection TipsVirus Protection Tips– nslog.nerdc.ufl.edu/security/orientation/staff.htmlnslog.nerdc.ufl.edu/security/orientation/staff.html– Verify attachments with senderVerify attachments with sender– Install McAfee and configure for weekly updatesInstall McAfee and configure for weekly updates– Patch OSPatch OS– Check F-Secure, McAfee, Norton web informationCheck F-Secure, McAfee, Norton web information
smtp.ufl.edu email virus scansmtp.ufl.edu email virus scan– Category A: warning and renamed attachmentCategory A: warning and renamed attachment– Category B (self-replicating): rejectedCategory B (self-replicating): rejected– Support: Open Systems GroupSupport: Open Systems Group
Email ListsEmail Lists
lists.ufl.lists.ufl.eduedu– Online list archives (e.g. CCC list)Online list archives (e.g. CCC list)– List owner interface List owner interface – Commands to [email protected] to [email protected]– Email to Email to [email protected]@lists.ufl.edu– DOCWEB document: E-Mail Lists at NERDCDOCWEB document: E-Mail Lists at NERDC– Support: [email protected]: [email protected]
Connections – Campus Connections – Campus NetworkNetwork
OIT Network Services OIT Network Services – net-services.net-services.uflufl..eduedu– Network management, planningNetwork management, planning– Report network problems: Report network problems:
[email protected]@lists.ufl.edu– Subnet managers: Subnet managers:
[email protected]@lists.ufl.edu– Domain name serviceDomain name service– Dialup, VPN, Wireless, UF Web CacheDialup, VPN, Wireless, UF Web Cache
Connections - DialupConnections - Dialup
GatorLink/NERDC dialup 56.6Kbps v.90GatorLink/NERDC dialup 56.6Kbps v.90 GatorLink: GatorLink: usernameusername/i/i OS Configurations: UF Software CDOS Configurations: UF Software CD GatorLink: GatorLink: help.gatorlink.ufl.eduhelp.gatorlink.ufl.edu NERDC: NERDC Dialup 101 (DOCWEB)NERDC: NERDC Dialup 101 (DOCWEB) Help: UF Computing Help DeskHelp: UF Computing Help Desk Systems: Network ServicesSystems: Network Services
Connections - DialupConnections - Dialup
Phone NumberPhone Number 955-0056955-0056
1-800 Number1-800 Number
1-800-217-4096 1-800-217-4096 10 10 cents/minute charge NOT cents/minute charge NOT included in free GL dialupincluded in free GL dialup
ISDN & MPPP NumberISDN & MPPP Number 334-0077334-0077
Phone PropertiesPhone Properties*70, for call waiting *70, for call waiting 9, to 9, to reach outside linereach outside line
Primary DNSPrimary DNS 128.227.128.24128.227.128.24
Secondary DNSSecondary DNS 128.227.148.253128.227.148.253
Connections – WalkupConnections – Walkup
WIPA: Walkup Internet Port WIPA: Walkup Internet Port AuthenticationAuthentication
micro.circa.micro.circa.uflufl..eduedu/walkup/walkup TCP/IP use DHCP (Software CD web)TCP/IP use DHCP (Software CD web) GatorLink at GatorLink at connect.circa.connect.circa.uflufl..eduedu Charge back for laser and plotter printCharge back for laser and plotter print Help: UF Computing Help DeskHelp: UF Computing Help Desk
Connections - WirelessConnections - Wireless
Campus WirelessCampus Wireless net-services.ufl.edu/wirelessnet-services.ufl.edu/wireless Wireless adapter EEE 802.11b standardWireless adapter EEE 802.11b standard GatorLink account using WIPAGatorLink account using WIPA Cisco Aironet 350 recommendedCisco Aironet 350 recommended Help: UF Computing Help DeskHelp: UF Computing Help Desk Systems: Network ServicesSystems: Network Services
Connections: DHNet Connections: DHNet
Division of Housing NetworkDivision of Housing Network TCP/IP using DHCPTCP/IP using DHCP UF Software CD instructionsUF Software CD instructions Configurations: UF Computing Help DeskConfigurations: UF Computing Help Desk DHNet Help Desk: 392-2171 ext. 191DHNet Help Desk: 392-2171 ext. 191
Connections - VPNConnections - VPN
Virtual Private NetworkVirtual Private Network net-services.ufl.edu/net-services.ufl.edu/vpnvpn Secure data transfer, UF IP numberSecure data transfer, UF IP number Download OS client and certificateDownload OS client and certificate Help: UF Computing Help DeskHelp: UF Computing Help Desk Systems: Network ServicesSystems: Network Services
Connections – Library ProxyConnections – Library Proxy
UF Library ProxyUF Library Proxy www.uflib.ufl.edu/ufproxy.htmlwww.uflib.ufl.edu/ufproxy.html Connect to UF IP number proxyConnect to UF IP number proxy Browser-based proxy settingBrowser-based proxy setting 14-digit library number and UF14-digit library number and UF Configurations: UF Computing Help DeskConfigurations: UF Computing Help Desk UF Library Systems: UF Library Systems:
Software – Software – UF Software CDUF Software CD
Dialup/DHNet/walkup configurationsDialup/DHNet/walkup configurations Web browsersWeb browsers Email software Email software
– Netscape, Outlook, Eudora, PC-Pine, PegasusNetscape, Outlook, Eudora, PC-Pine, Pegasus
Telnet and FTP softwareTelnet and FTP software– SSH, Host Explorer, Tera Term, WS-FTPSSH, Host Explorer, Tera Term, WS-FTP
Utilities: Utilities: – McAfee, Stuffit/Expander, Acrobat readerMcAfee, Stuffit/Expander, Acrobat reader
Computer-based training – NETgComputer-based training – NETg
Software – Soda ShoppeSoftware – Soda Shoppe
www.software.ufl.eduwww.software.ufl.edu Site-License agreementsSite-License agreements
– Adobe, SAS, SPSS, SigmaPlot, Maple, Adobe, SAS, SPSS, SigmaPlot, Maple, MatlabMatlab
Software distribution Software distribution – GatorLink and/or campus IP requiredGatorLink and/or campus IP required– Media loan/checkout, CD distributionMedia loan/checkout, CD distribution
Software - ObtainingSoftware - Obtaining
UF PurchasingUF Purchasing– purchasing.purchasing.uflufl..eduedu
Follet Tech HubFollet Tech Hub– shop.efollett.com/htmlroot/storehome/shop.efollett.com/htmlroot/storehome/
universityofflorida779.htmluniversityofflorida779.html
Training – GeneralTraining – General
www.it.www.it.uflufl..eduedu/training//training/ Available to all and free!Available to all and free!
– NETg : NETg : netgnetg..uflufl..eduedu– Peer (like today!)Peer (like today!)– Human Resources: Human Resources: www.hr.ufl.edu/training/www.hr.ufl.edu/training/
Training – GeneralTraining – General
Center for Instructional Technology and Training Center for Instructional Technology and Training (CITT)(CITT)– Faculty, A&P – freeFaculty, A&P – free– USPS – cost to your departmentUSPS – cost to your department– www.citt.ufl.edu/training/www.citt.ufl.edu/training/
Health Science CenterHealth Science Center– HSC faculty, staff; others by availabilityHSC faculty, staff; others by availability– www.health.ufl.edu/itcenter/www.health.ufl.edu/itcenter/
Leisure coursesLeisure courses– CostCost– training.circa.training.circa.uflufl..eduedu
Training – SpecificTraining – Specific
CIRCA Technical Assistants Program CIRCA Technical Assistants Program (TAP)(TAP)– Cost: Paid by department or individualCost: Paid by department or individual– For IT support staffFor IT support staff– training.circa.training.circa.uflufl..eduedu/TAP//TAP/
Vendor CertificationsVendor Certifications– NETgNETg
Vendor classesVendor classes
Training Training
Computer Challenge!Computer Challenge!– it-train.it-train.uflufl..eduedu
Support/feedbackSupport/feedback– IT Training Committee:IT Training Committee:
» [email protected]@lists.ufl.edu
Video ServicesVideo Services
Campus Video: Campus Video: video.ufl.video.ufl.eduedu– VideoconferencingVideoconferencing– Campus Cable TVCampus Cable TV– Satellite downlinksSatellite downlinks– Streaming video –Streaming video –rsrs.circa.ufl.edu.circa.ufl.edu
Classroom support:Classroom support:– www.oir.ufl.edu/classroomswww.oir.ufl.edu/classrooms
ADSM Backup ServiceADSM Backup Service
adsmadsm.nerdc.ufl.edu.nerdc.ufl.edu Backup, restore, archive network dataBackup, restore, archive network data Download clientDownload client Nominal costNominal cost Support: NERDC Open SystemsSupport: NERDC Open Systems
[email protected]@lists.ufl.edu
Web Page DevelopmentWeb Page Development
GatorLinkGatorLink– plaza.plaza.uflufl..eduedu– Client/server onlyClient/server only– help.help.gatorlinkgatorlink..uflufl..eduedu
NERSPNERSP– DOCWEB: Putting Your World Wide Web DOCWEB: Putting Your World Wide Web
Pages on NERDCPages on NERDC GroveGrove
– grove.ufl.edu/personal.htmlgrove.ufl.edu/personal.html
Standards and PoliciesStandards and Policies
AUP: www.cio.ufl.edu/aupolicy.htmAUP: www.cio.ufl.edu/aupolicy.htm Security: www.it.ufl.edu/policies/securitySecurity: www.it.ufl.edu/policies/security Web: www.webadmin.ufl.eduWeb: www.webadmin.ufl.edu GatorLink: www.gatorlink.ufl.edu/policy.htmlGatorLink: www.gatorlink.ufl.edu/policy.html Copyright: pirate.ifas.ufl.eduCopyright: pirate.ifas.ufl.edu UF’s General Council 392-1358UF’s General Council 392-1358
– To resolve legal issuesTo resolve legal issues– For information requests from outside entitiesFor information requests from outside entities
UF Directory/PhonebookUF Directory/Phonebook
phonebook.ufl.eduphonebook.ufl.edu Changing informationChanging information
– Home – Personnel DepartmentHome – Personnel Department– Work – Department Phonebook CoordinatorWork – Department Phonebook Coordinator– Email – Gatorlink web page or Phonebook Email – Gatorlink web page or Phonebook
CoordinatorCoordinator Phonebook Coordinator’s RolePhonebook Coordinator’s Role UF Directory ProjectUF Directory Project
– www.it.ufl.edu/projects/directory/www.it.ufl.edu/projects/directory/
Administrative ApplicationsAdministrative Applications
Administrative Application MenuAdministrative Application Menu– www.soars.www.soars.uflufl..eduedu– Information SystemsInformation Systems
Flair/SAMASFlair/SAMAS– [email protected]@lists.ufl.edu
RegistrarRegistrar– www.www.isisisis..uflufl..eduedu– Student Records/ISIS, Grade-A-GatorStudent Records/ISIS, Grade-A-Gator– 392-1374 x7286392-1374 x7286
Security access based on job requirementsSecurity access based on job requirements
Course DevelopmentCourse Development
CITT Services – CITT Services – www.www.cittcitt..uflufl..eduedu– Instructional DesignInstructional Design– Graphics, Photography, Video EditingGraphics, Photography, Video Editing– Web Course Tools: Web Course Tools: webctwebct..uflufl..eduedu
BlackBoard at Health CenterBlackBoard at Health Center IFAS Communication ServicesIFAS Communication Services
Instructional SupportInstructional Support
Multimedia Classroom SupportMultimedia Classroom Support– www.www.oiroir..uflufl..eduedu/classrooms/classrooms
CIRCA Lab ClassroomsCIRCA Lab Classrooms– labs.circa.labs.circa.uflufl..edu edu
CITT Classroom (for faculty)CITT Classroom (for faculty)– www.www.cittcitt..uflufl..eduedu
Teaching Center Laptop Collaborative Teaching Center Laptop Collaborative Space Space – www.www.teachingcenterteachingcenter..uflufl..eduedu
Teaching ResourcesTeaching Resources
www.www.oiroir..uflufl..eduedu AT Teaching Center – TV TutoringAT Teaching Center – TV Tutoring AT Media LibraryAT Media Library AT Testing and EvaluationAT Testing and Evaluation UF Faculty Laptop Program (CITT)UF Faculty Laptop Program (CITT) University Center for Excellence in University Center for Excellence in
Teaching – Teaching – www.www.ucetucet..uflufl..eduedu
ResearchResearch
Research and Graduate ProgramsResearch and Graduate Programs UF Library: UF Library: www.www.uflibuflib..uflufl..eduedu
– WebLuisWebLuis– Lexis/NexisLexis/Nexis– Library DatabasesLibrary Databases
Multi-Media Database ProjectMulti-Media Database Project– digitalworlds.ufl.edu/ufpgl/2/index.htmldigitalworlds.ufl.edu/ufpgl/2/index.html
Research Computing Initiative (RCI)Research Computing Initiative (RCI)
Computing ResourcesComputing Resources
Office of Information Technology: Office of Information Technology: www.it.ufl.eduwww.it.ufl.edu University Computing Support OrganizationsUniversity Computing Support Organizations UF Computing Help Desk: UF Computing Help Desk: helpdesk.circa.ufl.helpdesk.circa.ufl.eduedu College and Department SupportCollege and Department Support
– Network (LAN) ManagerNetwork (LAN) Manager– Workstation Support Workstation Support – Unit IT Security ManagerUnit IT Security Manager– GatorLink Customer Service Representative GatorLink Customer Service Representative – NERDC Account AdministratorNERDC Account Administrator– Department Phonebook CoordinatorDepartment Phonebook Coordinator– Local ConsultantsLocal Consultants
QuestionsQuestions
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