naxos of america - distribution one · naxos of america founded in 1987, naxos of america—the...
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“Working with Distribu� on One and the ERP-ONE so� ware, we
can now manage the fl uctua� ons of our business needs. Repor� ng op� ons within the so� ware also allows us to analyze data and be logis� cally pro-ac� ve in an ever-
changing industry.”
— EDI & ERP-ONE SupervisorNaxos of America
Founded in 1987, Naxos of America—the largest distributor of classical music CDs in North America—recognized that the industry was being revolu� onized around them with the rise of digital music technology. As a result, purchasing strategies have changed over � me necessita� ng the ability for quick transi� on. Naxos transformed their business model to off er both CDs and digital music while focusing on direct consumer rela� onships.
Using ERP-ONE has allowed Naxos to speed up manual departmental processes through the lens of hyper-accuracy. As noted by the EDI & ERP-ONE Supervisor, “Ordering abili� es have developed from hand entering addresses, items, and shipping requests to literally being able to import the informa� on at the touch of a bu� on. This has increased the number of orders entered and processed daily, decreased the receipt � me, and increased customer sa� sfac� on.”
Because of the increase in order processing, “Strategies were put into place that allowed our warehouse to pick mul� ple orders at once, reducing the processing � me.” As a result, Naxos saw their pick/pack effi ciency rise an astonishing 400%. Having over 4 million pieces of inventory didn’t stop Naxos from achieving 99.8% accuracy with ERP-ONE.
Due to the user-friendly design of ERP-ONE, Naxos was able to train part-� me warehouse personnel in just 45 minutes. The fl exibility of the system made it easy to grasp and reduced the learning curve.
The culmina� on of these new effi ciencies allowed for major expansion including moving from a 15,000 square foot warehouse to one triple the size. Naxos is s� ll adding 5000 new SKUs a year as it con� nues to serve the classical music niche with its future-thinking strategy.
CASE STUDY
NAXOS OFAMERICA
Franklin, TN Music Distributor www.naxos.com
DISTRIBUTION ONEPOWERFUL BUSINESS SOFTWARE FOR WHOLESALERS & DISTRIBUTORS
MOUNT LAUREL, NJ | IRVING, TX856.380.0629 | [email protected] | WWW.DISTONE.COM
Through increased order processing and
inventory accuracy, Naxos transformed its business model
with the help of ERP-ONE. CRUCIAL FEATURES:
INVENTORY MANAGEMENTORDER ENTRY
EDICREDIT CARD PROCESSING