nc government & heritage library overview - 2010

State Library of North CarolinaState Library of North Carolina

Government and Heritage Government and Heritage LibraryLibrary

(GHL)(GHL)

GovernmentGovernment

HeritagHeritagee

Research ExpertiseResearch Expertise

ResourceResourcess

InformatioInformationn

““The Hybrid The Hybrid Library”Library” PrintPrint

DigitalDigital

MediaMedia Electronic DatabasesElectronic Databases

(fee-based)

Hybrid LibraryHybrid Library"The dominant user view of a library is of a "The dominant user view of a library is of a

physical space. But libraries are physical space. But libraries are servicesservices which which provide organised accessprovide organised access to the intellectual to the intellectual

record, wherever it resides, whether in record, wherever it resides, whether in physical places or in scattered digital physical places or in scattered digital

information spaces.information spaces.

The 'hybrid' library of the future will be a The 'hybrid' library of the future will be a managed combination of physical and virtual managed combination of physical and virtual

collections and information resources." collections and information resources."

Statement byStatement by Reg Carr, Librarian, Reg Carr, Librarian,

Bodleian Library, Oxford UniversityBodleian Library, Oxford University

October 2005October 2005

Physical PresencePhysical Presence

Virtual PresenceVirtual Presence

ServiceServicess

AccessAccess

Educational and Instructional Programming

Mission StatementMission StatementThe Government and Heritage LibraryThe Government and Heritage Library

Preserves and facilitates public access to state Preserves and facilitates public access to state government information;government information;

Advances the study, understanding and Advances the study, understanding and appreciation of North Carolina’s cultural appreciation of North Carolina’s cultural heritage; heritage;

Provides library resources and services that Provides library resources and services that support the operationalsupport the operational needs of state agencies.needs of state agencies.

VisionVision

The Government and Heritage LibraryThe Government and Heritage Library

strives to be a strives to be a

Nationally-recognized cultural heritage and Nationally-recognized cultural heritage and government research institution; government research institution;

Vital “center of learning” for advancing Vital “center of learning” for advancing knowledge and understanding of North knowledge and understanding of North Carolina’s past and present; Carolina’s past and present;

Leader in ensuring democracy through long-Leader in ensuring democracy through long-term access to state government informationterm access to state government information..

Targeted CustomersTargeted Customers

Educators/Educators/StudentsStudents

K-12, Higher K-12, Higher EducationEducation

Adult Adult Learners/Learners/

ResearchersResearchers

State State GovernmentGovernment

Strategic PrioritiesStrategic Priorities Facilitate access to and use of GHL Resources.Facilitate access to and use of GHL Resources.

Serve the information & library needs of Serve the information & library needs of customers to the best of our ability.customers to the best of our ability.

Increase awareness and use of the GHL’s Increase awareness and use of the GHL’s resources, collections, and expertise.resources, collections, and expertise.

Work collaboratively with other DCR Divisions, Work collaboratively with other DCR Divisions, state agencies, and external entitiesstate agencies, and external entities** to achieve to achieve resource and service goals and better serve resource and service goals and better serve varying customer needs.varying customer needs.

**universities, schools, libraries, NC Live, research interest universities, schools, libraries, NC Live, research interest groups, community organizations, and adult learning groups, community organizations, and adult learning programsprograms

2010-20122010-2012 Primary GoalsPrimary Goals

Create a strong Create a strong physicalphysical and and virtualvirtual presence that presence that reflects the identity of reflects the identity of

The Government and Heritage Library The Government and Heritage Library and facilitates public access to its rich collections, and facilitates public access to its rich collections,

resources and research expertise.resources and research expertise.

Bicentennial of the State Library in 2012Bicentennial of the State Library in 2012

Core Collections, Expertise, Core Collections, Expertise, ServicesServices

State Government DocumentsState Government Documents Statutory Mandate: G.S. 125-11 (1987)Statutory Mandate: G.S. 125-11 (1987)

Establishes State Library as the Establishes State Library as the official, permanent official, permanent depositorydepository of all state government publications in all of all state government publications in all formats.formats.

State Library charged with State Library charged with preserving and providing preserving and providing continuing public accesscontinuing public access to current and historical state to current and historical state publications.publications.

Established Established State Depository SystemState Depository System (state agencies & (state agencies & libraries)libraries) and the and the North Carolina State Publications North Carolina State Publications ClearinghouseClearinghouse for formalized distribution of print state for formalized distribution of print state agency publications to selected libraries across the state agency publications to selected libraries across the state to facilitate public access.to facilitate public access.

Digital PublishingDigital Publishing begins in State Agencies 1990s begins in State Agencies 1990s


State Government DocumentsState Government Documents Access to State Government Information InitiativeAccess to State Government Information Initiative

2002-Present 2002-Present Federal grant fundingFederal grant funding obtained to address obtained to address issues and effects of digital publishing in state agencies on issues and effects of digital publishing in state agencies on long-term public access to and use of state current and long-term public access to and use of state current and historical government information.historical government information.

Ensuring Democracy through Digital Access Ensuring Democracy through Digital Access 2009 2009 – Collaborative digitization grant with ECU, UNC-CH, – Collaborative digitization grant with ECU, UNC-CH,

and the State Library in which a comprehensive digital and the State Library in which a comprehensive digital collection of core North Carolina state government collection of core North Carolina state government documents dating back to the 19documents dating back to the 19thth century is being century is being created for public access. (3 year grant)created for public access. (3 year grant)


State Government Documents State Government Documents Spring 2008:Spring 2008: North Carolina State Publications Digital North Carolina State Publications Digital

CollectionCollection was launched for web-based public access was launched for web-based public access (CONTENTdm)(CONTENTdm)

Federal Government Documents Federal Government Documents GHL is a member library of the GHL is a member library of the GPO’s Federal Depository GPO’s Federal Depository

Library Program Library Program (selective holdings)(selective holdings)

As an FDLP member, the library must provide public access to As an FDLP member, the library must provide public access to print and digital federal government publicationsprint and digital federal government publications

Demographic and Statistical Data Demographic and Statistical Data GHL is a Coordinating Agency of the GHL is a Coordinating Agency of the NC State Data CenterNC State Data Center GHL provides training and consultation re: demographic and GHL provides training and consultation re: demographic and

statistical data (state and federal) to state agencies, general statistical data (state and federal) to state agencies, general public, libraries, businessespublic, libraries, businesses


GenealogyGenealogy Genealogical Research expertise, guidanceGenealogical Research expertise, guidance

Resource Collection (print, microfilm, online, databases)Resource Collection (print, microfilm, online, databases)

Reference/Research AssistanceReference/Research Assistance

North CarolinianaNorth Caroliniana – Current and Historical – Current and Historical

Historical Research expertise, guidance, instructionHistorical Research expertise, guidance, instruction

Resource Collections (print, microfilm, online, databases)Resource Collections (print, microfilm, online, databases)


U.S. and Southern HistoryU.S. and Southern History Historical Research expertise, guidanceHistorical Research expertise, guidance

Resource collections (print, microfilm, online, databases)Resource collections (print, microfilm, online, databases)



Special Collections – Special Collections – to be determinedto be determined

Bound books from original State LibraryBound books from original State Library

1919thth and early 20 and early 20thth century literature (books and periodicals) century literature (books and periodicals)

Selected historical publications re: other states and countriesSelected historical publications re: other states and countries

Rare BooksRare Books

Library ServicesLibrary Services: :

State Documents Cataloging (World Cat available to all libraries)State Documents Cataloging (World Cat available to all libraries)

State Agency Cataloging services (selected state agency State Agency Cataloging services (selected state agency libraries)libraries)

NACO (Submits North Carolina name and place authority records NACO (Submits North Carolina name and place authority records to Library of Congress for use by libraries statewide/worldwide)to Library of Congress for use by libraries statewide/worldwide)

Digital Information Management/Preservation training and Digital Information Management/Preservation training and consultationconsultation

Demographics and Government Statistics training/consultationDemographics and Government Statistics training/consultation

Digital Information Management Digital Information Management ProgramProgram (DIMP) (DIMP)

State funding for 3 FTE positions and a small operating State funding for 3 FTE positions and a small operating budget was appropriated to State Library by the NC budget was appropriated to State Library by the NC General Assembly in 2006 to establish a digital General Assembly in 2006 to establish a digital preservation program for state governmentpreservation program for state government

Federal grant funding identified and obtained annually (if Federal grant funding identified and obtained annually (if possible) to support digital preservation R&D activities, possible) to support digital preservation R&D activities, digitization projects, professional training, conferences, digitization projects, professional training, conferences, and staff participation in multi-state and national and staff participation in multi-state and national programs and activities programs and activities

Digital Information Management Digital Information Management ProgramProgram

Digital Information ProductsDigital Information Products

Digitization Digitization

Digital PreservationDigital Preservation

National Leadership RoleNational Leadership Role

Much of this work is performed in collaboration with Much of this work is performed in collaboration with

State Library and N.C. State Archives and Records staffState Library and N.C. State Archives and Records staff

Digital Information Digital Information ProductsProducts


DigitizationDigitization

Digital Lab – Scanning EquipmentDigital Lab – Scanning Equipment

Collaborative Grant funded projects (LSTA, NHPRC) Collaborative Grant funded projects (LSTA, NHPRC)

Scan on Demand Services (for library users)Scan on Demand Services (for library users)

Consultation and Training for State AgenciesConsultation and Training for State Agencies File formats, Context (metadata), StorageFile formats, Context (metadata), Storage Resolution (higher for images, lower for text)Resolution (higher for images, lower for text) Manipulation (save the raw scan!)Manipulation (save the raw scan!) Digitization best practices: Digitization best practices:

http://www.bcr.org/dps/cdp/best/digital-imaging-bp.pdf

http://cdhi.mala.bc.ca/bestpractices/bpimaging.htm



http://cdhi.mala.bc.ca/bestpractices/bpimaging.htm


Digital PreservationDigital Preservation Definition:Definition:

““the series of managed activities necessary to ensure the series of managed activities necessary to ensure continued access to digital materials for as long as continued access to digital materials for as long as necessarynecessary””

Statutory Mandate: G.S. 125-11Statutory Mandate: G.S. 125-11

State Library charged with State Library charged with preserving and providing preserving and providing continuing public accesscontinuing public access to current and historical state to current and historical state publications.publications.

Activity: Activity:

InfluenceInfluence the development and the development and implementation of viable implementation of viable preservation solutionspreservation solutions for digital (digitized and born digital) for digital (digitized and born digital) state governmentstate government information in public records, information in public records, publications, websites, social media, etc.publications, websites, social media, etc.


Collaboration with State ArchivesCollaboration with State Archives Guidelines and PoliciesGuidelines and Policies

DCR Digital Preservation Policy Framework (2005)DCR Digital Preservation Policy Framework (2005) Social Media Guidelines (Governor’s Office)Social Media Guidelines (Governor’s Office) DCR Digital Preservation Plan (2010– to be presented)DCR Digital Preservation Plan (2010– to be presented)

Website HarvestingWebsite Harvesting Internet Archive (websites, social media)Internet Archive (websites, social media) OCLC tools development, testing, pilot projects other OCLC tools development, testing, pilot projects other

statesstates

Digital CollectionsDigital Collections Access via Contentdm (shared)Access via Contentdm (shared) Archives via OCLC Digital ArchiveArchives via OCLC Digital Archive Preservation – to be developedPreservation – to be developed

Biggest Challenges for all GHL Biggest Challenges for all GHL

The Lack of…The Lack of… Adequate broadbandAdequate broadband (internet connectivity) to do daily work (internet connectivity) to do daily work

Critical Need for all GHL/DIMP work functions and patron accessCritical Need for all GHL/DIMP work functions and patron access

Strong relevant IT digital infrastructureStrong relevant IT digital infrastructure, architecture, , architecture, supportsupport

Freedom to use open source solutionsFreedom to use open source solutions, platforms, and , platforms, and preferred preferred software/systemssoftware/systems for website development, digital collections, for website development, digital collections, and library systemsand library systems

Administrative rights to staff desktopsAdministrative rights to staff desktops

Direct web publishingDirect web publishing rights rights

Adequate digital storageAdequate digital storage and/or plans for future funding/support and/or plans for future funding/support increasing needs for larger digital storage capacity increasing needs for larger digital storage capacity

Virtual “sandbox”Virtual “sandbox” for developing digital content for information for developing digital content for information projects, digital collections, etc. projects, digital collections, etc.

Biggest Challenges for all GHL Biggest Challenges for all GHL

The Lack of…The Lack of… Satisfactory user access Satisfactory user access to the library’s online catalog and digital to the library’s online catalog and digital

collections (remotely hosted) via the DCR network in the librarycollections (remotely hosted) via the DCR network in the library

Adequate staffingAdequate staffing with 21 with 21stst Century library-related competencies Century library-related competencies

Adequate funding to match career banded position salary levelsAdequate funding to match career banded position salary levels

Funding for commercial research databasesFunding for commercial research databases and and print resourcesprint resources

Open book stacksOpen book stacks for easy patron access and browsing for easy patron access and browsing

Funding for book security systemFunding for book security system for 1 for 1stst floor and general floor and general collection materials collection materials (we have such for genealogy (we have such for genealogy collection/research area)collection/research area)

Flexibility in procurement processFlexibility in procurement process disallows “just in time” disallows “just in time” purchasing and/or delivery of resources/information for in-house purchasing and/or delivery of resources/information for in-house and remote library patrons with a corporate credit card. and remote library patrons with a corporate credit card.

These challenges impedeThese challenges impede Staff efficiencies and productivity in Staff efficiencies and productivity in

Cataloging, metadata record creation, and catalog Cataloging, metadata record creation, and catalog maintenance functionsmaintenance functions

Production and publication of digital information products, Production and publication of digital information products, digital collections, website updates, and online guides for GHL digital collections, website updates, and online guides for GHL resources, reference, and research assistance resources, reference, and research assistance

Staff’s ability to effectivelyStaff’s ability to effectively Test and implement needed digital preservation tools and Test and implement needed digital preservation tools and

technologiestechnologies Customize “out of the box” catalog and collection Customize “out of the box” catalog and collection

management systems to improve user accessmanagement systems to improve user access Implement solutions for data exchange between state Implement solutions for data exchange between state

agencies (i.e., transfer of digital publications and metadata agencies (i.e., transfer of digital publications and metadata for archiving/preservation) for archiving/preservation)

Provide and deliver 21Provide and deliver 21stst century library, research, and century library, research, and information services to in-person and remote users across the information services to in-person and remote users across the statestate