nc4 corporate overview - wikileaksnc4 overview 2001 nc4 formed ... commercial off-the-shelf (cots)...

NC4

Situational Readiness


NC4’s Situational Readiness offerings revolutionize how government and businesses collect, manage,

share and disseminate information to mitigate risks, manage incidents, and securely communicate and

collaborate with one another.

NC4 Overview

2001 NC4 formed as a division of Candle Corp. NC4 Inc. formed February 2004 E Team acquired August 2005 ESP Group acquired July 2006 TranSecur acquired February 2010 E•SPONDER acquired April 2011 Privately Held 130 Employees – Plus Consultants Focus on Situational Readiness for:

• Private Sector – Corporate Security, Business Continuity, Operational Risk Management, Travel Risk Management

• Public Sector – Emergency Management, Law Enforcement and Federal Outreach


Situational Readiness Communities

NC4 serves these and other public and private communities with information sharing and collaboration:

• State and local Emergency Management by enabling the sharing of information during an emergency

• Law Enforcement & Fusion Centers by brokering a community for sharing information and lessons learned

• Security, Risk Management and Business Continuity by enabling risk mitigation resultant from global all-hazards incidents

• Financial Services and Supply Chains by monitoring critical infrastructure

• Corporate Travel Departments responsible for traveling employees and expats

• Federal Agencies for providing secure collaboration for sensitive mission coordination


Situational Readiness Solutions

Risk Management for Security Operations and Travel Risk Management – NC4 Risk Center

Situational Response – E Team and E•SPONDER

Secure Communication and Collaboration – ESP


Microsoft Gold Partner

Microsoft Gold Partner since 2005 NC4 solutions based on international standards, state-of the-art

technologies and industrial strength product framework Microsoft certified

• Experienced working with Microsoft technologies


Risk Management

NC4 Risk Center™

Risk Management

NC4 Risk Center™

Providing security, business continuity and travel management professionals relevant global security and travel intelligence, analysis, traveler tracking, and real-time threat alerting

Enables a rapid, effective and efficient response to all-hazards incidents that could cause business disruption or impact employee health or safety

Risk Management

NC4 Risk Center™

Quickly learn about risks threatening assets, operations and traveling employees to:

• Ensure business continuance• Protect the health, life, safety and

productivity of employees• Streamline risk-related decision-making

processes• Reduce labor costs

Risk Management

"Employees praised security for letting them know what was going on. They said they felt safer."

John MartinickyDirector of Global Security

Navistar

NC4 Risk Center™ ActivTravel Component

ActivTravel combines travel intelligence, traveler tracking, and real-time threat alerting giving you a 360° view of your travel risk exposure and a powerful suite of tools that:

• Prepares travelers with customized and automated pre-trip advisories

• Sends targeted alerts to at-risk travelers• Monitors traveler locations and emergent

threats for an informed response when problems arise

• Creates reports that support price negotiations and budgeting requirements

Risk Management

NC4 International Monitoring Centers

Collaborative east and west coast locations

Staffed by highly trained analysts

Sophisticated technology Proven methodology

Risk Management

Real-time Global Information

Providing early warning of incidents threatening facilities, employees, travelers, or other assets. Early warning of risks enables:

• Rapid, effective response to mitigate risks• Reduced business impact• Avoidance of costly outages to critical business functions• Lower risk mitigation labor costs

Risk Management

Relevant Information via Personalized Alert Profiles

Risk Management

Predictive Global Information

Analysis that interprets world events and focuses specifically on the implications of local developments

• Analytical Briefs – risk assessments that provide “What you need to know, before you need to know it”

• Country Reports – comprehensive security assessments to aide in the decision-making process about travel, expatriates, dependent relocation, and more

• Global Flashpoints – world events that may affect corporate interests• Situation Reports – assessments of associated risks and

recommended responses to scheduled events which may require security preparation, such as the Olympic Games, World Bank/IMF meetings, World Cup Soccer, etc.

Risk Management

Key Communities Rely on NC4

• Financial Services• Aerospace and Defense• Pharmaceuticals• Hi-tech• Government Agencies• Law Enforcement• Energy and Utilities• Travel• Risk Mitigation• Supply Chain

Over the past decade, customers have relied on NC4 to be their eyes and ears. NC4 has the technology and experience to sift through the clutter surrounding us in today’s Information Age, to bring focused, relevant information to each customer’s individual risk mitigation program, whether it be in the area of security, business continuity and/or supply chain management.

Risk Management

NC4 Risk Center Customers

NC4 Risk Center customers span business sectors that include:

• Aerospace and Defense• Banking and Financial Services• Biotechnology, Pharmaceutical and Life Sciences• Hi-tech• Insurance

and many others…

Risk Management

Secure Communication & Collaboration

ESP


ESP Highly Secure SaaS Solution

NC4’s Software as a Service (SaaS) solution gives government agencies and corporations a common platform for

secure communication and collaboration



NC4’s secure web portals are ideally suited for organizations:• within highly regulated industries that require specific controls on their IT

systems• with users that are geographically or organizationally distributed • with users that do not share a common network infrastructure• with users dealing with sensitive data beyond the organization’s network

boundary• with users that have out-of-band communication needs

− contingency communications or COOP− mergers and acquisitions planning− labor/management negotiations




A thorough security solution for diverse organizations to share critical information, such as Controlled Unclassified Information (CUI), through highly secure, compartmented, web-accessible portals. Turnkey offering includes:

• web hosting• security and network monitoring • software customization• user training and help desk services

Operates at a higher level of security, trust, service, technology and performance to eliminate the barriers to secure, collaborative information sharing

Leverages the ubiquity of the Internet without compromising security and simultaneously eliminates client system administration costs and additional staffing requirements

Supports diverse authentication methods, including identity federation, Two-factor and Public Key Infrastructure (PKI)


Security is the design criteria to better serving our clients through: Custom Application Development − unique Web-based applications developed and

customized to meet specific communication needs of clients Cost Savings − leverage cost saving benefits and expertise of a focused, trusted

security SaaS provider without having to hire additional in-house talent Globally Accessible − anyone with a current browser and an Internet connection can

establish a highly secure session to retrieve, share and collaborate on critical information

Minimal Network Architecture Costs − no need to invest in complex and ever-changing technologies for multiple destinations -- utilize a centralized Secure Operating Center that supports multiple platforms

Full-Service Support Center − help desk supports and trains clients on how to use and access the portal so clients can fully benefit from the systems and applications

Ongoing Research and Development − significant investments in ongoing research and development on the latest security techniques and methodologies so clients can be confident their communications are always secure


Web Portals Designed for Security

The ESP solution embraces a highly secure operating environment • Built to rigorous U.S. government standards for a Sensitive

Compartmented Information Facility (SCIF)• SSL support with up to a 256-bit AES encryption (with a minimum 128-

bit required)• Multiple strong authentication methods, including:

o strict registration protocolso authorized managemento human revalidation processeso and portal activity monitoring and reporting

The ESP Group implements strong physical security controls since even the most highly sophisticated software, encryption, and authentication can not provide the full cycle of security if the system itself is not physically secure


Key Communities Rely on ESP Law Enforcement & Intelligence

• CyberCop Portal• Federal Protective Service

Security• Extranet for Security Professionals Portal

Pharmaceuticals• Sentrx Portal

Government Agencies• Pentagon Force Protection Agency Portal• Department of Energy, Foreign National Visitor

Tracking Portal• Office of Personnel Management

Aerospace and Defense


Summary of ESP Benefits

Highest level of security for sensitive applications• Certified for SBU, FOUO, LES• Ability to add/remove participants easily and in real-time• Create, modify, and delete compartmented groups• System enforces subscriber need to know, compartmentalization and includes full auditing capability

throughout• Ability to secure the communications channel end-to-end for disparate users on separate networks with little

or no centralized control of end user systems

Cost advantages of a SaaS provider Flexibility and customization capabilities of a systems development / integration consultant User friendly web-based applications made practical for sharing sensitive information by NC4’s full

cycle security services Supported by help desk and training programs that enhance security Simplicity of network architecture in a centralized Secure Operating Center No client side software beyond a current web browser Two factor authentication Federated ID management


Situational Response

E Team and E•SPONDER


Incident Management Solutions

NC4’s incident management solutions give organizations an easy-to-use collaboration and communication tool in a

commercial off-the-shelf (COTS) product.

With proven interoperability and real world experience, NC4 is the leader in enabling communication and

collaboration among jurisdictions tasked with preparing for and responding to emergencies.


NC4 Incident Management Solutions

Proven track record, battle tested Proven interoperability Proven analysis and reporting tools Proven ease-of-use Proven flexibility Proven GIS mapping Proven functionality Proven support

• Highly-trained Consulting and Services Group, many of whom are Certified Emergency Managers

• Comprehensive training programs• 24x7 Support Center


Proven Track Record

• Northeast Blackout (25 agencies/250 users)• San Diego Firestorm (25 agencies/150 users)• Hurricanes Claudette and Isabel

20032003

20012001• New York 9/11 Recovery (150 agencies / 1700 users)

20042004• G8 Summit Security (70 agencies / 430 users)• DNC Security (20 agencies / 150 users)• RNC Security (62 agencies / 200 users)• Hurricanes Charley, Frances and Ivan

20052005• US Presidential Inauguration• Reagan Memorial• TOPOFF 3, New Jersey

20062006• World Soccer Cup, Germany• World Series• National Governor’s Association Annual Meeting

20072007• Super Bowl XLI• National Governor’s Conference• World Series• NCAA Tournament• TOPOFF 4, Arizona

20082008• Super Bowl XLII• National Governor’s Conference• Presidential Debates

20092009• Super Bowl XLIII• Forward Challenge• Tornadoes in Missouri, Alabama, Florida• World Police and Fire Games• Southern California wildfires

20102010• Vancouver Olympics

Winter Olympics in Utah (75 agencies / 1,500 users) IMF Conference Security (15 agencies / 160 users) Hurricanes Isidore and Lili

20022002


Proven Interoperability

Collaboration among all key players• Data sharing and interoperability

across local, regional, state and federal agencies

• Ability to enforce standardization –everyone’s on a common system


Proven Interoperability

Real Data Sharing and Collaboration implementations in action at:

• Florida UASI• State of Michigan• New Jersey Office of Emergency

Management• STARRS• Dallas UASI• Charlotte UASI

“…the way in whichNC4 data sharing was designed and how it is implemented in the field just plain works.”

Mike AugustyniakNJSP OEM

EOC Manager


Dashboard Reporting

NC4’s incident management solutions provide at-a-glance dashboard views of the key indicators to improve decision-making capability

• open incident status• shelter and hospital

status• outstanding resource

requests• and more…


Plan & Prepare Better

• Train & perform exercises • Distribute contingency plans,

checklists & SOPs• Identify & map critical

infrastructure• Develop & maintain accurate

contact info, including skill set• Disseminate intelligence on

potential threats• Site-specific Hazmat

Chemical T-II information

Respond Effectively• Common operating picture for

enhanced situational awareness• Track & manage incidents & events• Gather & share critical information• Assess impact on critical

infrastructure• Determine response capabilities• Notify & alert key parties • Execute procedures & protocols• Coordinate multi-agency response• Request, deploy & track resources

Recover Sooner

• Track & assess recovery efforts with case management

• Manage volunteers• Track donations• Conduct after-action reviews for

lessons learned• Support damage estimates &

reimbursement requests• Review & plan for future events


Proven GIS Capabilities


Unlike competitors, GIS capabilities are embedded as a standard feature

Flexibility to change map services on-the-fly and import data from spreadsheets

Overlay GIS data from multiple sources, including weather radar,HazMat plumes, webcams and others to increase your overall situational awareness

Standards-based for easy integration of formats including ArcGIS, ArcIMS, GeoRSS, WMS, KML and others

Key Communities Rely on NC4

Emergency Management at the local, regional and state level

• UASI’s

• State multi-jurisdictions

Federal Agencies

• FEMA’s DM-Framework

State and local Law Enforcement

• Fusion Centers

Hospitals and Healthcare Facilities


E•SPONDER Benefits

NC4’s E•SPONDER Express™ incident command system ensures a consistent approach to every incident. Help your organization to readily access and track critical information through this affordable, turnkey solution that includes everything your organization needs – hardware, software, installation, and licensing – all in one package.

• Proven NIMS/ICS compliance and usage• Resource tracking, including personnel and equipment• Real-time communications, including voice and text-based alerting to thousands• Automated ICS forms, simplifying collection of data• Flexibility, it is customizable to your organization’s needs• Rapid deployment capabilities, requiring little to no IT involvement• Data tracking and management that contributes to post-incident recovery of

funds


E Team Benefits

Commercial off-the-shelf (COTS) incident management solution that is fully customizable

Unmatched deployment and performance history in real-world activations Structured to fully support operations defined by government standards including

National Incident Management System (NIMS) and National Information Exchange Model (NIEM)

Multi-agency, multi-group data sharing and collaboration based on industry standards Instantaneous sorting and prioritization of critical report data for rapid analysis and a

common operating picture At-a-glance dashboard views of key indicators necessary to manage an incident Rapid deployment and scalability during emergencies Flexible and dynamic GIS mapping included as a standard feature Numerous training options to fit your specific needs Effective training and preparedness tool Support for MS SQL or Oracle database


NC4

Thank Youwww.NC4.us

1.877.624.4999

nc4 corporate overview - wikileaksnc4 overview 2001 nc4 formed ... commercial off-the-shelf (cots)...

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