ncp roadmap - eccho roadmap version 8.0 updated july 2017 for 2018 ncp exam april 21 – may 12,...

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NCP Roadmap Version 8.0 Updated July 2017 For 2018 NCP Exam April 21 – May 12, 2018 Your Roadmap to Success An Action Plan for Achieving your NCP

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Page 2: NCP Roadmap - ECCHO Roadmap Version 8.0 Updated July 2017 For 2018 NCP Exam April 21 – May 12, 2018 Your Roadmap to Success An Action Plan for Achieving your NCP ... The NCP exam

Register for NCP Exam (deadline March 31st)

http://store.eccho.org/

See the value of getting your NCP.Check out Blueprint to see exam categories

http://www.eccho.org/ncpc_exam_blueprint

ECCHO Study Aids (available to registered test

takers)

Develop a study plan

Sign up for NCP Exam preparation training

www.eccho.org/ncpc_training

Consider your schedule and if you have time to

study for NCP

Take a Training Class

Take The Exam

Study, Study, Study, Repeat

EXIT 1

EXIT 2

EXIT 7

EXIT 5

EXIT 9

EXIT 8

EXIT 6

EXIT 4

EXIT 3

The NCP exam covers a lot of material and test takers often ask

about the best approach to studying

for the exam.

The Roadmap provides suggestions for how to study but

it is up to each individual to

ultimately determine the approach best suited for them.

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Page 3: NCP Roadmap - ECCHO Roadmap Version 8.0 Updated July 2017 For 2018 NCP Exam April 21 – May 12, 2018 Your Roadmap to Success An Action Plan for Achieving your NCP ... The NCP exam

EXIT 1Discover

EXIT 2Assess

EXIT 3Register

EXIT 4ECCHO

EXIT 5Study Plan

Check out the NCP exam blueprint

http://www.eccho.org/ncpc_exam_blueprint

Discover the four areas of exam content

Review the percentage of test questions that come from each area

Check your schedule to see if you have the time to study for the NCP exam

Most NCPs studied more than 90 hours

to pass the exam

Most NCPs took an exam preparation

training course

Register for the examhttp://store.eccho.org

Exam window isApril 21 – May 12,

2018https://www.eccho.org/

ncp_considering

Exam fees$400 ECCHO Members &

Sponsoring Orgs$500 non-Members

To find out if your FI is an ECCHO member:

http://www.eccho.org/memberships and use

search box on left.

You can pay for the exam with a credit card or check. You

can pay for more than one registrant at a

time.

Check out ECCHO’s helpful study aids which

are offered to all NCP Exam Registrants

P.R.E.P. Guide with:• Program logistics• Training info• Study tips• Quiz questions• Sample multiple-choice

exam

Personalize study plan. Map accordingly on calendar and create

checklist with ample time on each Blueprint subject.

Review PREP Guide. Content sections could

create study plan/guide. Read more than once.

Consider purchasing tools: CheckPro testing & Flashcardshttps://www.eccho.org/partner_

resources

Form study group for phone or in-person meetings. Set

up email study chain for reinforcement.

Review Question of the Day:• Review and repeat daily

until confident• Integrate into study group

Make own flash cards of study materials

Question of the Day • Emails initiate in January• 1 question / business day• Answer for yesterday sent

next day with info on topic• Consolidated each week in

online reference• Keeps NCP front-of-mind• Open-ended; different style

than exam multiple-choice• Use level of detail provided

as appropriate study level

Study with potential questions in mind.

Consider the type of info you are studying and how that info might translate into a question. Tactical info will result in more

detailed questions than strategic info.

For Roadside Assistance Call 877-273-7316

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Page 4: NCP Roadmap - ECCHO Roadmap Version 8.0 Updated July 2017 For 2018 NCP Exam April 21 – May 12, 2018 Your Roadmap to Success An Action Plan for Achieving your NCP ... The NCP exam

EXIT 6Select Training

EXIT 7Training Class

EXIT 8Study, Repeat

EXIT 9The Exam

Sign up for NCP Exam Preparation Training

Select your training program from our Educational Partnershttp://www.eccho.org/ncpc_training

Consider what type of training is most effective for you:

• Webinar or in-person• Program with more/less time

between each class• Program that is closer/

farther from test window

Determine requirements:• One or more test takers• Single or multiple locations

Discuss needs with the NCP training provider

Take NCP Training Class

Take notes in class. Highlight most important points on the slide deck.

Ask questions in class.

Steal bits of study time:• When commuting or traveling• When waiting for a conference

call to begin• On coffee break & lunch

Plan more intense study sessions just before test. Suggest

dedicating an entire day to study shortly before the exam.

Spend more time on materials you do not know and just

refresh on topics you know well.

Spend more time on sections with higher # of test questions:• Rules & Regs (34%)• Operations (33%)• Fraud & Risk (25%)• Check Products (8%)

Review materials following class. Ensure

that you understand everything covered.

Create flash cards from major points.

Familiarize yourself with the look of the exam and the

facility keyboard especially if you have never taken an online

exam.https://candidate.psiexams.com/t

utorial.jsp

Be sure of location & parking at test site prior to day of exam. Know how long it takes to get

there at exam time of day (consider possible delays).

Get to the test site early with your IDs and paperwork. Take a few minutes to go through

key flashcards one more time and then relax. Leave cell

phone & personal belongings in your car.

Review materials before each session. Write down

any questions.

Subjects covered in class highlight subjects covered

on the examBe consistent and intentional

with your study time

Listen to recordings of training sessions to review materials

During the exam:• Mark questions that you are

unsure of to go back after you have answered all others

• Enlist proctor to resolve issues

Get plenty of sleep the night before the exam. ZZzzzz…

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Page 5: NCP Roadmap - ECCHO Roadmap Version 8.0 Updated July 2017 For 2018 NCP Exam April 21 – May 12, 2018 Your Roadmap to Success An Action Plan for Achieving your NCP ... The NCP exam

GPS Study GuideA hands on tool to navigating

The NCP Exam topics

STUDY STOP 1: Approaching Blueprint

STUDY STOP 2:Rules and Regulations

(34% of exam)

STUDY STOP 3:Operations

(33% of exam)

STUDY STOP 4:Fraud and Risk (25% of exam)

STUDY STOP 5:Regulation CC Review

STUDY STOP 6:Understanding UCC 3 & UCC 4

STUDY STOP 7:Mapping the Fed Operating

Circular 3 (OC3)and ECCHO Rules

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Page 6: NCP Roadmap - ECCHO Roadmap Version 8.0 Updated July 2017 For 2018 NCP Exam April 21 – May 12, 2018 Your Roadmap to Success An Action Plan for Achieving your NCP ... The NCP exam

STUDY STOP 1Blueprint

STUDY STOP 2Rules/Regs

STUDY STOP 3Operations

STUDY STOP 4Fraud & Risk

Determine the best approach for covering all topics within

the NCP Blueprint

Create your plan guided by your level of expertise and the

# of questions in each area:• Rules & Regs (34%) – See Stop 2• Operations (33%) – See Stop 3• Fraud & Risk (25%) – See Stop 4• Product (8%) - below

Check Products (8%)Understand: types of checks,

ICL, ARP, controlled disbursement, positive pay, RCC,

lockbox, RDC, ACH check conversion

Rules & Regs (34%) Reference materials:

http://www.eccho.org/ncpc_training

Operations (33%)Understand: Understand high level:

payment system overview, item processing, Day 1, Day 2, parts and

parties of a check, MICR line, RT, indorsements, collections, clearing,

settlement, float, returns & adjustments

Fraud & Risk (25%)Understand Fraud: payments, preventative measures, check

schemes, account, identity, telemarketing,

Understand Risk: types, mitigation, strategies and RDC If you don’t use a partner

training program, we advise you to study these

reference materials in more detail.

The NCP exam is designed to demonstrate an expert level

of knowledge. The exam tests your understanding through

application to business situations. Expect questions in

scenario form.

Review Regs and Rules as outlined in

STUDY STOPS 5, 6 & 7

Understand FFIEC :• What is it?• What is its purpose?• Who participates?

FFIEC Guidance on RDC risk: http://www.ffiec.gov/pdf/pr011409

_rdc_guidance.pdf

FFIEC Guidance on Authentication

http://www.ffiec.gov/pdf/Auth-ITS-Final%206-22-

11%20%28FFIEC%20Formated%29.pdf

FFIEC Guidance on Retail Payment Systems:

http://ithandbook.ffiec.gov/media/211685/retailpaymentsystems2016.pdf

Review Standards/Report:• IRD/Substitute Checks: X9.100-140• Image Exchange: X9.100-187• Return Reasons: X9.100-188• TIFF: X9.100-181 (overview only)• TR-2 Technical Report• Details found in the P.R.E.P. Guide

and other training materials

Review TR 47-Universal Companion Document (UCD) developed for use with X9 image exchange standard

https://x9.org/wp-content/uploads/2016/11/ASC-X9-TR-47-

2016.pdf

Understand cash letter preparation, record types, RTs, and

substitute checks

Some info is strategic while some is detailed. Study at an

appropriate level.

There is more detail devoted to Rules & Regs because it has been the

source of more questions from prior test takers

Page 6

FFIEC Guidance on Information Security:

http://ithandbook.ffiec.gov/ITBooklets/FFIEC_ITBooklet_InformationSecurity.pdf

Page 7: NCP Roadmap - ECCHO Roadmap Version 8.0 Updated July 2017 For 2018 NCP Exam April 21 – May 12, 2018 Your Roadmap to Success An Action Plan for Achieving your NCP ... The NCP exam

STUDY STOP 5Regulation CC

STUDY STOP 6UCC 3 & UCC 4

STUDY STOP 7OC3 & ECCHO Rules

Review Regulation CCReg CC Online version

(online version can be easier to navigate)

Learn the four subparts of Reg CC, what each contains and why they are

important

Review content covered in the Appendices A – F with focus on

Appendix E – Commentary

Understand purpose, definitions and processes (not limited to):

• Availability (all checks local now)• Returns• Check• Banking day and Business Day• Substitute checks• Disclosures• Warranties• Indemnifications• Remotely created checks• Indorsements• Collection of checks and all parties and

their responsibilities (incl: depositary bank, paying bank, and returning)

• Expedited Recredit

Understand UCC 3 and UCC 4Utilize online versions for convenient scanning: http://www.law.cornell.edu/ucc/3/article3.htmhttp://www.law.cornell.edu/ucc/4/article4.htm

(Note: Order a printed copy to see all comments)

Understand ECCHO Rules and Fed Operating Circular 3 (OC3)https://www.eccho.org/cc/index.php?p_sector=cc_rules&p_matter=cc_login_rules

https://www.frbservices.org/files/regulations/pdf/operating_circular_3_07232015.pdf

Click on the UCC table of contents to scan what is covered in each of the parts

Familiarize yourself with all definitions

Important topics (not limited to):• Negotiable instrument – definitions,

requirements, provisions• Negotiation• Holder in due course• Warranties• Indemnification• Indorsement• Enforcement of instruments• Liability of the parties• Collection of funds• Relationship between payor bank and its

customers

Understand the purpose and importance of UCC Article 3 and UCC Article 4

Understand the differences between the rules and the regulations

Understand the need for rules/regs in image exchange, when each applies,

forward and return scenarios for ECCHO Rules/ Fed OC3, high level warranties

and indemnifications

Understand various types of exceptions within ECCHO Rules and Fed OC3 and

how to handle (at a high level)

Understand ECCHO Return Hierarchy, Chain of Warranties, Rule 8, Rule 9.

Reading ECCHO Rules Summary can be helpful in understanding high level Rules. https://www.eccho.org/cc/index.php?p_sector=c

c_rules&p_matter=cc_login_rules

Understand what a Banking Practice Agreement (BPA) is and its common

components

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