ncr silvertm for small business · drive business growth for your customers ... unify the business...

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INNOVATION CONFERENCE 2017 NCR SILVER TM FOR SMALL BUSINESS Scott W. Schuck Channel Sales Manager NCR Small Business - Silver Please use the Innovation Conference Event App to check-in to this session S683 NCR Innovation Conference 2017: Confidential

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Page 1: NCR SILVERTM FOR SMALL BUSINESS · Drive business growth for your customers ... Unify the business Integrate seamlessly with the NCR Silver point-of-sale system and pull in products

INNOVATION CONFERENCE 2017

NCR SILVERTM FOR SMALL BUSINESS

Scott W. Schuck

Channel Sales Manager

NCR Small Business - Silver

Please use theInnovation ConferenceEvent App to check-in to this session S683

NCR Innovation Conference 2017: Confidential

Page 2: NCR SILVERTM FOR SMALL BUSINESS · Drive business growth for your customers ... Unify the business Integrate seamlessly with the NCR Silver point-of-sale system and pull in products

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Small Business Owner’s Touchpoints

Big box store for supplies

Payroll

Product or Ingredient Suppliers

Accountant or Accounting

Software

Small Business Consultant

Business Bank Account

Ordering internet or

phone

Traditional POS Resellers

Credit Card Processing

Page 3: NCR SILVERTM FOR SMALL BUSINESS · Drive business growth for your customers ... Unify the business Integrate seamlessly with the NCR Silver point-of-sale system and pull in products

NCR Confidential - Internal Use Only

What if you could deliver an end-to-end solution for your small business customers?

And deepen customer loyalty with an expanded offering?

And drive recurring revenue?

And create new channels?

Page 4: NCR SILVERTM FOR SMALL BUSINESS · Drive business growth for your customers ... Unify the business Integrate seamlessly with the NCR Silver point-of-sale system and pull in products

A complete lineup of business management, marketing and payment solutions that help restaurateurs, retailers and service providers grow their businesses and achieve their dreams.

App based and works on iOS and Android devices.

Easy to use and grows with your customer.

Reliable anywhere with unmatched support.

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NCR Silver is…

Page 5: NCR SILVERTM FOR SMALL BUSINESS · Drive business growth for your customers ... Unify the business Integrate seamlessly with the NCR Silver point-of-sale system and pull in products

How to Sell

More than just a point-of-sale Drive business growth for your customers

Flexibility Freedom to move, choose (iOS or Android)

Easy to expand and processor agnostic

Simple technology that always works Simple and easy to use

Always up-to-date version at no additional cost

Works offline

Invaluable Support Dedicated concierge team

24/7/365 support (text, chat, e-mail, call)

Value Proposition

5NCR Confidential - Internal Use Only

Page 6: NCR SILVERTM FOR SMALL BUSINESS · Drive business growth for your customers ... Unify the business Integrate seamlessly with the NCR Silver point-of-sale system and pull in products

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Scales to Meet Needs

NCR Silver

NCR Silver Pro Restaurant

Addressable Market 6

Page 7: NCR SILVERTM FOR SMALL BUSINESS · Drive business growth for your customers ... Unify the business Integrate seamlessly with the NCR Silver point-of-sale system and pull in products

Which Businesses Can Use NCR Silver?

& Bottle Shops

Page 8: NCR SILVERTM FOR SMALL BUSINESS · Drive business growth for your customers ... Unify the business Integrate seamlessly with the NCR Silver point-of-sale system and pull in products

Some of Our Franchise/Corporate Clients

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Page 9: NCR SILVERTM FOR SMALL BUSINESS · Drive business growth for your customers ... Unify the business Integrate seamlessly with the NCR Silver point-of-sale system and pull in products

Software for Every Step of Your Customers’ Journey

NCR Silver Core NCR Silver Pro Restaurant

Edition

NCR Silver Commerce

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Page 10: NCR SILVERTM FOR SMALL BUSINESS · Drive business growth for your customers ... Unify the business Integrate seamlessly with the NCR Silver point-of-sale system and pull in products

Multi-store Management & Consolidated Reporting

Customer Loyalty

Let NCR Silver grow with your customer, it can handle as many

sites as your customer can

Employee Management

Assign roles and track employee time with clock-in/clock-out features

Help your customer know which items are their best sellers, and which ones

aren't, to optimize their stock

Inventory Management

Help your businesses build a relationship with their customers

Email Marketing

Powerful built-in email marketing helps your businesses attract and retain

customers

24/7 Concierge Customer Support

We’re always around to help your customer on the phone, via email

or through instant messaging

NCR Silver

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Page 11: NCR SILVERTM FOR SMALL BUSINESS · Drive business growth for your customers ... Unify the business Integrate seamlessly with the NCR Silver point-of-sale system and pull in products

How Email Marketing Works for Your Business Customers

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2 3 4

Page 12: NCR SILVERTM FOR SMALL BUSINESS · Drive business growth for your customers ... Unify the business Integrate seamlessly with the NCR Silver point-of-sale system and pull in products

Email Marketing: Helping your customers create a brandROI (per $1 spent)

$40

$7.30

$22.24

$19.72

$10.51

$17

$2

Email Catalogs SEO Internet Display Mobile Keyword Ads Banner Ads

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Page 13: NCR SILVERTM FOR SMALL BUSINESS · Drive business growth for your customers ... Unify the business Integrate seamlessly with the NCR Silver point-of-sale system and pull in products

Floor plansCreate their own table plan and take orders by seat

Bar TabsOpen multiple tabs with the option to transfer tab to

table

Trade AccountsGive their major customers the convenience of paying

monthly

Happy HoursCreate event specific price lists with pricing automatically

set depending on date and time

Kitchen PrintingRoute ordered items to their designated kitchen station

Advanced ModifiersGive their servers a structured way to customise orders

Split BillsQuickly prepare bills for their customers who wish to

split payment equally, by item or by seat

Takeaway Financial Shift ManagementKeep control and monitor cash across multiple shifts

during the dayManage a separate order queue for telephone and

takeaway orders

NCR Silver Pro Restaurant Specific Features

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Page 14: NCR SILVERTM FOR SMALL BUSINESS · Drive business growth for your customers ... Unify the business Integrate seamlessly with the NCR Silver point-of-sale system and pull in products

Advanced Reporting with Silver ConsoleHelp your business customers

Know their business Manage theirworkforce

Move more inventory

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Page 15: NCR SILVERTM FOR SMALL BUSINESS · Drive business growth for your customers ... Unify the business Integrate seamlessly with the NCR Silver point-of-sale system and pull in products

NCR Silver Commerce: Your customers can….

Launch quickly

Quickly launch their webstore and make time-sensitive updates with ease, no need to hire IT resources.

Manage easily

Simplify the management of all aspects of their online store,

intuitive design makes a truly “self-service” experience.

Unify the business

Integrate seamlessly with the NCR Silver point-of-sale system and pull

in products and inventory automatically.

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Page 16: NCR SILVERTM FOR SMALL BUSINESS · Drive business growth for your customers ... Unify the business Integrate seamlessly with the NCR Silver point-of-sale system and pull in products

Mobile or counter-top operation

Transform iPad into register with NCR

iPad bundle

Silver Register

Robust fixed register

‘Closed Android-based operating system

iPad

NCR Silver Hardware Options

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Page 17: NCR SILVERTM FOR SMALL BUSINESS · Drive business growth for your customers ... Unify the business Integrate seamlessly with the NCR Silver point-of-sale system and pull in products

10” tablet

+

7” Customer Display

+

Battery Pack

+

EMVMSR

NFC module

+Auto Focus

Camera

Quantum: Everything your customer needs in one device

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Page 18: NCR SILVERTM FOR SMALL BUSINESS · Drive business growth for your customers ... Unify the business Integrate seamlessly with the NCR Silver point-of-sale system and pull in products

Quantum

One solution that fits many needs without a lot of wires/connections.

All-in-One design

Tablet interface

7” customer display

Built in scanner

Samsung Tab A Tablet

10.1” HD LED LCD

Quad 4 processor

Cap-Touch screen

Options:

External Chip/Pin

Scale

Printers

3-in-1 payment

EMV, NFC, MSR

Built in battery (5000mAh)

4 USB ports (B & C)

Latest Android version

5 day battery life

Bluetooth / WiFi

2D Scanner/camera

High Performance8-Core CPU processor, 3GB RAM, 32GB storage

Page 19: NCR SILVERTM FOR SMALL BUSINESS · Drive business growth for your customers ... Unify the business Integrate seamlessly with the NCR Silver point-of-sale system and pull in products

NCR Silver Sales Process

Sales Partner(Your Name Here!)

Silver Inside Sales Team(Sales Advocacy)

Concierge

24/7 Support

Page 20: NCR SILVERTM FOR SMALL BUSINESS · Drive business growth for your customers ... Unify the business Integrate seamlessly with the NCR Silver point-of-sale system and pull in products

Silver Concierge White Glove SupportIndustry Leading Service

No additional cost to the merchant

Free initial store set up

Social media integration setup

Monthly database maintenance & training

Only Cloud POS in the industry offering this service today

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Page 21: NCR SILVERTM FOR SMALL BUSINESS · Drive business growth for your customers ... Unify the business Integrate seamlessly with the NCR Silver point-of-sale system and pull in products

Knowledgebase

Live Chat

Training videos

How-to articlesAvailable via:

Phone

Email

Chat

Text

Online knowledge base

EmailOnline Chat Call

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NCR Silver 24 x 7 Support

U.S. Call Center withNCR employees dedicated to Silver.

Page 22: NCR SILVERTM FOR SMALL BUSINESS · Drive business growth for your customers ... Unify the business Integrate seamlessly with the NCR Silver point-of-sale system and pull in products

Drop by the NCR Silver booth

See a demo

Understand how NCR Silver can help your Financial Institution!

NCR Silver for Small Business

Page 23: NCR SILVERTM FOR SMALL BUSINESS · Drive business growth for your customers ... Unify the business Integrate seamlessly with the NCR Silver point-of-sale system and pull in products

You can earn 10 points toward the

Innovation Game right now!

Please go to “Schedule” in the

mobile app, find this session, and

take a short survey to provide

feedback.

Surveys will remain open for 2

hours.

Check in code is S683

23NCR Innovation Conference 2017: Confidential

Please give us your feedback!

Page 24: NCR SILVERTM FOR SMALL BUSINESS · Drive business growth for your customers ... Unify the business Integrate seamlessly with the NCR Silver point-of-sale system and pull in products

INNOVATION CONFERENCE 2017

THANK YOUScott W. Schuck

Channel Sales Manager

NCR Small Business – Silver

NCR Innovation Conference 2017: Confidential