NEARSHORE CENTER

Dynamics CRM | SharePoint

www.bizdirect.pt/en

Experience CompetitivenessSpeed

Low risk

Why Nearshore?

The IT industry has been dedicating a lot of efforts to find the best ways to optimize resources and reduce

costs, while improving customer satisfaction and profitability at the same time, so companies have been look-

ing and adopting all kinds of outsourcing models to pursue these goals.

Managers are more satisfied with their ourtsourcing experiences closer to home than with overseas initia-

tives: this conclusion is derived from the Black Book for Outsourcing when evaluating the state of the

outsourcing industry, where respondents stated a percentage of satisfaction of 81.5% for their nearshoring

initiatives, against 33.3% of their offshoring projects.*

* Research Report “Portugal, a nearshoring destination”, Lisbon, October 2010

Renewed expertiseElasticity

www.bizdirect.pt/enContact us: Tel.: +351 210 100 520 - Email: contact@bizdirect.pt

Availability of skilled resources.Political and economically stability.Timezone, good infrastrutures, competitive labor costs and cultural affinities.Several multinational companies chose Portugal for their nearshore centers.Proficiency in foreign languages.Regular airlines to EU cities.Well known for its friendly people, good food, good weather and beautiful landscapes.

Why Portugal?

Bizdirect is a Microsoft Partner, specialized in building business solutions on top of Dynamics CRM and Sharepoint platforms, leveraging today an experience of more than 150 projects across Retail, Hospitality, Financial Services, Manufacturing, Public Sector or NGO’s, serving both major enterprises and small to medium businesses in Portugal. As a recognition for this capacity and expertise, our team is part of Microsoft’s EMEA Dynamics CRM Support Team. Bizdirect has published several accelerators in areas such as Customer Loyalty, Sales Force Management or Recruitment Management and is now growing expertise around O365 and Azure, as key pillars of our portfolio. Finally, this experience, combined with capacity and competitiveness is already allowing our nearshore center to work with several partners across Europe.

Why Bizdirect

Bizdirect is a Microsoft Partner with strong focus on Dynamics CRM and SharePoint.Team of about 50 consultants with several Microsoft competencies (Developers,Project Managers, Architects and Senior Consultants).In-house Training Academy.Bizdirect is part of Microsoft EMEA Dynamics CRM support Center since 2011,with dedicated 11 support engineers.Proven experience with strong European partners, delivering successful projects.Full knowledge of Dynamics CRM functionality and SDK, allowing implementation of custom-made solutions (XRM).Experience with Web Content Management, SharePoint Search Applications and Custom development & integration.

Where we stand

Bizdirect

Bizdirect, established in 2000, is a technology company part of Sonae Group, and a specialized player in IT solutions selling consulting and management of corporate software licensing contracts and Microsoft solutions’ integration.

ISO 9001:2008 CertificationMicrosoft Dynamics CRM and SharePoint.Located in the University Campus.Development and research center in Microsoft Technologies.Training Academy.

Nearshore Center