neecom 2010 (inovis-dell case study)

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Into the Cloud: Into the Cloud: An Inovis/Dell Case Study www.inovis.com/dell Tim Ratliff Senior Architect, Enterprise Solutions Inovis ti tliff@i i May 2010 tim.ratliff@inovis.com

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Page 1: Neecom 2010 (Inovis-Dell case study)

Into the Cloud:Into the Cloud: An Inovis/Dell Case Studyywww.inovis.com/dell

Tim RatliffSenior Architect, Enterprise SolutionsInovisti tliff@i i

May 2010

[email protected]

Page 2: Neecom 2010 (Inovis-Dell case study)

In Their Own WordsIn Their Own Words.

Mike Amend, Director of Enterprise Architecture, DellErik Huddleston, Chief Technology Officer, Inovis

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Page 3: Neecom 2010 (Inovis-Dell case study)

Quick Facts.

• Launched in 1984 with a $1,000 investment$ ,• Now a $60B global enterprise• Pioneer in e‐Commerce• Highly customized products • World‐class supply chainpp y• Diverse trading community• Evolving business modelg

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Page 4: Neecom 2010 (Inovis-Dell case study)

Dell’s 2009 Strategic Initiatives.

• Outsource Manufacturing• Expand Retail Channel• Expand Services• Improve Agility• Lower Costs

ODMsProcure‐to‐Pay

Procure‐to‐Pay

y

Coordination

Procure‐to‐Pay CustomersOrder‐to‐CashService

Providers

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Page 5: Neecom 2010 (Inovis-Dell case study)

Dell’s Enterprise Architecture Game Plan (2009).

• SCALE B2B Integration Capability• Fully integrate all ODMs…Now

• Maintain high configurability• Maintain tight SLAs• Maintain tight SLAs

• Fully integrate Retailers…Now• New business processesp• Lack of Standardization

• Improve Services coordinationI t l / E t l S i P id• Internal / External Service Providers

• Logistics Providers• Lower CostsProcure‐to‐Pay

• Rationalize systems while maintaining rigid security measures

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Page 6: Neecom 2010 (Inovis-Dell case study)

Solution.

Inovis Private CloudInovis Private Cloud• Single‐tenant SaaS platform• High Availability (99 99%)High Availability (99.99%)• Fully Redundant Architecture• Tight Performance SLAsTight Performance SLAs • Full Onboarding Services• On‐demand ScalabilityOn demand Scalability

Page 7: Neecom 2010 (Inovis-Dell case study)

Private Cloud Deployment.

Outer Firewall Inner Firewall

kDell DMZ Inner NetworkDell DMZ

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Page 8: Neecom 2010 (Inovis-Dell case study)

Cloud Integration Platform Capabilities.

Point to PointG t

Dynamic RouterS li it d R l

Integration Patterns

GatewayCustom Integration

RouterDistributor

Solicited ReplyRepository

Shared FolderShared Folder Feed/Sink

Collector

Th ttli D

Processing Services

PlatformServices

ThrottlingQuarantine

PGPSecurity Filter

DecompressAggregate/DisaggregateCollection/BatchingScheduled Delivery 

Virus ScanCompress/

Windows

Platform ServicesBillingSLA MgtVisibility

ProvisioningAudit

Trading Partner Mgt

Platform Services

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Page 9: Neecom 2010 (Inovis-Dell case study)

Moving the Mountain.

1900 trading partners• 1,900 Trading Partners• 30 countries1900 trading partners

30 countries3 B2B systems

• 30 countries• 3 B2B systems• >300 txn types3 B2B systems

300 transaction types1000s of maps

>300 txn types• 1,000s of maps

M f t

1000s of maps

Procure‐to‐Pay

Manufacturers

Procure‐to‐Pay

Order‐to‐CashOrder‐to‐Cash

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Customers

Page 10: Neecom 2010 (Inovis-Dell case study)

Ready, Set, Go.

• Single‐tenant infrastructure with high availability• Servers (Application, DB, Proxy) ( pp , , y)• Routers / Switches• Communication Equipment• Implemented Sept ‘08 – Jan ‘09Implemented Sept.  08  Jan.  09  

• Integration Applications• B2B Gateway (Inovis BizManager)B2B Gateway (Inovis BizManager)• Transformation Engine (Inovis TrustedLink Enterprise)• Proxy (Inovis SecureLink)• Visibility / Demand Management (Inovis Actionable Intelligence)• Visibility / Demand Management (Inovis Actionable Intelligence)

• Best‐Practice Business Community Management• Managed Services Full Onboarding Project Management• Managed Services – Full Onboarding Project Management• Migration of Existing Trading Partners• Onboard Net New Trading PartnersI l d A ‘09 J l ‘09

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• Implemented Apr. ‘09 – July ‘09

Page 11: Neecom 2010 (Inovis-Dell case study)

IT Demand Management: Governing B2B activity and costs.g y

A SaaS app to manage pp gthe flow of B2B requests into IT, enforcing governance g gand charging back cost centers.

Portfolio Management is now System of Record, with >1,000 requests in system.

Page 12: Neecom 2010 (Inovis-Dell case study)

Finish Line.

Page 13: Neecom 2010 (Inovis-Dell case study)

Business Impact.

Inovis standardizes their datacenter ll

Dell benefits:

on Dell PowerEdge Servers: • 30% faster performance• 15:1 consolidation• $233K savings

• 200 servers decommissioned• 20 networks • 20 data center racks

$233K savings

ODMs • 10 databases• 6 tb storage• Onboarding times shrink fromProcure‐to‐Pay

Order to Cash

Onboarding times shrink from months to days.

Order‐to‐Cash

RetailersDemandManagement 

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g(SaaS)

Page 14: Neecom 2010 (Inovis-Dell case study)

What’s Next?

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Page 15: Neecom 2010 (Inovis-Dell case study)

Self‐service is key to massive B2B programs.Globalization of B2B Integration.

Drive provisioning and configuration to automation and customer self 

service.

M t i i i dMove support inquiries and custom research/reporting to 

self service visibility and

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self service visibility and exception management

Page 16: Neecom 2010 (Inovis-Dell case study)

E‐Invoicing.

• Mexicol• Brazil

• EU• Asia‐Pac

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Page 17: Neecom 2010 (Inovis-Dell case study)

B2B Activity Streams.

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Page 18: Neecom 2010 (Inovis-Dell case study)

Questions?Q

I t th Cl dInto the Cloud: An Inovis/Dell Case Studyo s/ e Case Studywww.inovis.com/dellFebruary 2010

Check out the case study at 

inovis com/dellTim Ratliff inovis.com/dellTim RatliffSenior Architect, Enterprise [email protected]