negotiations techniques

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Negotiations Techniques (or things we learned the hard way at the bargaining table) Kelley Baker and Karen Haase Harding & Shultz (402) 434-3000 [email protected] [email protected] [email protected]

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Presentation made by Kelley and Karen at the Labor Relations Conference

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Page 1: Negotiations Techniques

Negotiations Techniquesg q(or things we learned the hard way at the bargaining table)

Kelley Baker and Karen HaaseHarding & Shultz

(402) 434-3000( )[email protected]@[email protected]

Page 2: Negotiations Techniques

Tactics and Techniques

Page 3: Negotiations Techniques

Ask for More Than You Expect To Get

P You might get itP It gives you roomP It gives you roomP You can make bigger concessionsP It increases the perceived value of your offeryour offerP It helps to avoid deadlocks

Page 4: Negotiations Techniques

Teacher Morale

Page 5: Negotiations Techniques

The FlinchP React with shock and surprise toP React with shock and surprise to the other side=s proposals

Page 6: Negotiations Techniques

Nothing for NothingNothing for NothingP Don=t give anything away!!P Don=t give anything away!!P AIf we do that for you what willy

you do for us?@Y i ht t< You might get somethingg

< It elevates the value of yourvalue of yourconcession

Page 7: Negotiations Techniques

The Call Girl PrinciplepP Get a Reciprocal Concession Right p gAway

Page 8: Negotiations Techniques

Feel, Felt, Found, ,P AI know exactly how you feel@ I know exactly how you feelP AI=ve felt that way myself@AI= f d th t @P AI=ve found that . . . @

Page 9: Negotiations Techniques

Negotiate the Packageg g

Page 10: Negotiations Techniques

NibblinggP How to nibble How to nibbleP How to respond:AW = l d d< AWe=ve concludednegotiations@g

< Address all the details< Make them feel cheap< Make them feel cheap,

in a good- natured way< Make them feel that they won.

Page 11: Negotiations Techniques

Appeals to Higher Authority pp g y

Page 12: Negotiations Techniques

Appeals to Higher Authority P Retain your ability to appeal to higher y y pp gauthority

Counter Gambit:P Counter Gambit:< Appeal to their egos< Get their commitment to sell the deal

Page 13: Negotiations Techniques

The ViseP You'll have to do better than thatP You ll have to do better than that.P Counter Gambit:< Exactly how much

better do I have to do?better do I have to do?

Page 14: Negotiations Techniques

Let Things Take Timeg

Page 15: Negotiations Techniques

What if You Just Can=t Settle?

Page 16: Negotiations Techniques

Consider an Outside Negotiator

Page 17: Negotiations Techniques
Page 18: Negotiations Techniques

Negotiations Techniquesg q(or things we learned the hard way at the bargaining table)

Kelley Baker and Karen HaaseHarding & Shultz

(402) 434-3000( )[email protected]@[email protected]