TECHNOLOGY ROUND-TABLENELSON-ATKINS

Robert SteinDeputy Director of Research, Technology and EngagementIndianapolis Museum of Artrstein@imamuseum.org@rjstein

A BIT

ABOUT ME

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National Center forSupercomputing Applications

Indiana UniversityPervasive Technology Labs

Indiana State Museum

A BIT

ABOUT THE

MUSEUM

Some facts About the IMATHE INDIANAPOLIS

MUSEUM OF ART

152 ACRES

300 STAFF

127 YEARS

Enrich Permanent CollectionTHE INDIANAPOLIS

MUSEUM OF ART

428,000 VISITORS

1M WEB VISITORS

54,000 OBJECTS

IMA’S CHALLENGES

1998

2004

2006

2006

Robert SteinChief Information

Officer

Network Administrator

Systems Administrator

Database Administrator Help Desk

2008Robert Stein

Chief Information Officer

Director of IT Operations

Systems Administrator

Database Administrator

Help Desk

Software Developer

Software Developer

Director of New Media

New Media Project Manager

Video Producer

Video Producer

Head of Libraries and Archives

Reference Librarian

Catalogue Librarian

Periodicals

Archivist

2010

Robert SteinChief Information

Officer

Director of IT Operations

AV Systems

Director of Publishing and

Media

New Media

Publications

Photography

Head of Libraries and Archives

Archives

IMA Lab

Software Project Manager

Software Developer (x4)

Web Designer (x2)

Conservation

Objects Lab

Paintings Lab

Textiles Lab

Paper Lab

Conservation Imaging

Conservation Science

Audience Engagement

Docent Programs

Research and Evaluation

Public Programs

2010

Director and CEO

Chief Development

Officer

Deputy Director for Public Affairs

Deputy Director of Environmental and

Historic Preservation

Chief Operating Officer

Chief Financial Officer

Deputy Director of Collections and

Exhibitions

Deputy Director for Research,

Technology, and Engagement

Curatorial Departments (x9)

2011 Web Stats1M Visits (3.6M Hits) +7%56% (566K) not in Visit 6%58% (580K) not in IN +5%2011 Museum Attendance

381,026 (-11%)Mobile 8.8% (2x 2010)

50k collection objects2.2k on display (4%)

27k object images (54%)

COLLABORATION

AS A KEY

STRATEGY

Steve.MuseumExploring Applications of Social Tagging for Museums

Founded in 2005

2006 Institute for Museum and Library Services (IMLS) National Leadership Research Grant

2008 IMLS NLG Steve In Action

2008 IMLS NLG Research Grant T3: Text, Tags, Trust

Open Source software supporting tagging in museums

35 International Partners• MoMA• National Gallery of Art, USA• Metropolitan Museum of Art• Museo Nacional del Prado• Van Gogh Museum• Museum Boijmans Van

Beuningen 

SAY HELLO TO

TAPTAP

Tap into TAP

Museums• Balboa Park Online Collaborative• Dallas Museum of Art• The Eiteljorg Museum of Native

American and Western Art• Indianapolis Museum of Art• The Metropolitan Museum of Art• Minnesota Historical Society• Museum of Contemporary Art,

San Diego• Museum of Fine Arts, Boston

• National Air and Space Museum• The Smithsonian

Vendors• AdLib Systems• GuideByCell• Imagineear• MyTours• NOUS Guides• Tristan Systems

MFA Boston

Gemeente Museum Den Haag

Crystal Bridges Museum of American Art

IMALABSoftware Consulting for

Arts and Culture

Online Scholarly Catalogue Initiative

RESULTSFOR THE IMA

$3.2M GRANTS SINCE 2006

$1.2M CONSULTING SINCE 2009

+274% WEB TRAFFIC SINCE 2006

EXCEEDS EXHIBITION REVENUE BY > 50% IN FY12

LESSONS I’VE

LEARNEDIN 3 CHEESY CLICHES

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THE MORE THINGS

THE MORE THEY STAY THE SAME

TO A HAMMER

EVERYTHING

LOOKS LIKE A NAIL

ALL THAT GLITTERS

ISN’T GOLD

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MUSEUM AS ECOSYSTEM

KEEP THE

FOCUS

THANK YOU!