neo4j graphday seattle- sept19- connected data imperative

• Connected Data Imperative

• Graphs-Boosted Artificial Intelligence

• Break

• Enterprise Ready—Neo4j in Production

• Lunch

• Neo4j Training

• Reception

Neo4j Graph Day Seattle

Connected Data Imperative

#1 Database for Connected Data

Jeff Morris

Head of Product

Marketing

[email protected]

9/19/17

Who We Are: The Graph Platform for Connected Data

Neo4j is an enterprise-grade native graph platform that enables you to:

• Store, reveal and query data relationships

• Traverse and analyze any levels of depth in real-time

• Add context and connect new data on the fly

• Performance• ACID Transactions• Agility• Graph Algorithms

3

Designed, built and tested natively for graphs from the start for:

• Developer Productivity• Hardware Efficiency• Global Scale• Graph Adoption

CONSUMER

DATA

PRODUCT

DATA

PAYMENT

DATA

SOCIAL

DATA

SUPPLIER

DATA

The next wave of competitive advantage will be

all about using connections to produce

actionable insights.

The Age of Connections

Discrete Data Problems Connected Data Problems

Perspective

SELECT fooFROM emp

SQL(Ann)-[:LOVES]->(Dan)

CypherQuery

Language

RDBMS GRAPH DB

DBMSArchitectur

e

Graph is Top Trending Database Type

Neoj4’s Amazing Customers

NASA explores graph database for deep insights into space

International Consortium of Investigative Journalists Wins Pulitzer Prize

Business Problem

• Find relationships between people, accounts, shell companies and offshore accounts

• Journalists are non-technical

• Biggest “Snowden-Style” document leak ever; 11.5 million documents, 2.6TB of data

Solution and Benefits

• Pulitzer Prize winning investigation resulted in robust coverage of fraud and corruption

• PM of Iceland resigned, exposed Putin, Prime Ministers, gangsters, celebrities (Messi)

• Trials ongoing

Background

• International Consortium of Investigative Journalists (ICIJ), small team of data journalists

• International investigative team specializing in cross-border crime, corruption and accountability of power

• Works regularly with leaks and large datasets

ICIJ Panama Papers INVESTIGATIVE JOURNALISM

Fraud Detection / Graph-Based Search8

“Graph analysis is possibly the single most effective competitive differentiator for organizations pursuing data-driven operations and decisions after the design of data capture.”

By the end of 2018, 70% of leading organizations will have one or more pilot or proof-of-concept efforts underway utilizing graph databases.

“Forrester estimates that over 25% of enterprises will be using graph databases by 2017”

IT Market Clock for Database Management Systems, 2014https://www.gartner.com/doc/2852717/it-market-clock-database-management

TechRadar™: Enterprise DBMS, Q1 2014http://www.forrester.com/TechRadar+Enterprise+DBMS+Q1+2014/fulltext/-/E-RES106801

Making Big Data Normal with Graph Analysis for the Masses, 2015

http://www.gartner.com/document/3100219

Analyst Expectations Three Years Ago

9

https://www.gartner.com/doc/2852717/it-market-clock-database-management

http://www.forrester.com/TechRadar+Enterprise+DBMS+Q1+2014/fulltext/-/E-RES106801

http://www.gartner.com/document/3100219

The Largest Graph Innovation Network

3,000,000+ with 50k additional per monthNeo4j Downloads

250+ customers, 500+ startups50% from Global 2000

100+ Technology and Services Partners

450+ annual events & 10k attendees Graph and Neo4j awareness and training

43,000+ Neo4j Meetup Members

50,000+ Online and Classroom Education Registrants

Graph VisionariesEnterprise Customers

11

PartnersSystem Integrators

TrainersOEMs

CloudIaaS, PaaSm, DBaaS

Marketplace

OSSCommunity

EventsForums

Add-Ons

The Density of the Neo4j Innovation Network

TechEcosystem

OEM & Tech Partners

Graph SolutionsData ScienceArchitectureData Models

CommercialSupport

Technical SupportPackaged ServicesCustom Services

EducationDocuments

Online TrainingClassroom

Custom Onsite

Standards Initiatives

openCypher, LDBS

October 23 & 24 New York CityThe premier conference for graph technology

Speakers Include:

SOFTWAREFINANCIAL

SERVICESRETAIL MEDIA

SOCIAL

NETWORKSTELECOM HEALTH

Neo4j Adoption

Users Love Neo4j

15

“Neo4j continues to dominate the graph database market.

It’s not surprising but Neo4j rules!”

Noel YuhannaForrester Market Overview:

Graph Database VendorsSeptember 2017

Real-Time Recommendations

Dynamic PricingArtificial Intelligence

& IoT-applications

Fraud DetectionNetwork

ManagementCustomer

Engagement

Supply Chain Efficiency

Identity and Access Management

Relationship-Driven Applications

Sample of Connected Graphs

Organization Identity & Access Network & IT Ops

Neo4j Graph Platform

18

Transactions Analytics

Data IntegrationAPI ETL SaaS

Da

tab

ase

To

olin

g

Dis

cove

r &

Vis

ua

lize

CUSTOMERS

BUSINESSUSERS

DEVELOPERS

ADMINS

DATASCIENTISTS

OTHER SYSTEMS

APPS AI / ML

Solving Massive-Scale Challenges: Recommendations

19

People, Places, Things +Interests +

Transactions + Activity

Each requires a new & higherlevel of scaling

ProsSimpleStops rookies

Traditional Fraud Detection: Discrete Data Analysis

RevolvingDebt

INVESTIGATE

INVESTIGATE

Number of accounts

ConsFalse positivesFalse negatives

20

“Connected Analysis” : next generation Fraud detection

RevolvingDebt

Number of accounts

ADVANTAGESDetect fraud rings

Fewer false negatives

21

Stop fraud attempts in flight: Carry out graph “walks” in real-time for transactions &

key events, revealing suspicious “loops”

Speed manual fraud analysis: Empower fraud analysts with graph-based analysis, to

more quickly and accurately identify complex fraud

Gartner’s Layered Fraud Prevention Approach (4)

(4) http://www.gartner.com/newsroom/id/1695014

Next Gen Fraud Prevention: Entity Linking

Analysis of users

and their endpoints

Analysis ofnavigation

behavior and suspect patterns

Analysis of anomaly

behavior by channel

Analysis of anomaly behavior

correlated across channels

Analysis of relationships

to detect organized crime

and collusion

Layer 1

Endpoint-Centric

Navigation-Centric

Account-Centric

Cross-Channel

Entity Linking

Layer 2 Layer 3 Layer 4 Layer 5

DISCRETE DATA ANALYSIS CONNECTED ANALYSIS

22

http://www.gartner.com/newsroom/id/1695014

Why is Neo4j Succeeding? KISS

Focus on Simplifying the Adoption, Awareness and Success with Graphs

Open Source business model• Commitment to developers – DevRel, Training, Events, etc. • Commitment to sharing Cypher, the open graph query language on Apache

Native Graph Technology Leadership• Commitment to data integrity, scale and performance• Expanding User Communities to Data Scientists, Analysts & Business Users

Highest Investment in Customer Success• Applications offer real impact, and we spread these stories

The Connected Enterprise Value Proposition Fastest path to Graph Success

Graph Expertise

Graph Platform

Analytics + OLTP

Innovation Network

Enterprise-Grade Innovation Launchpad• Neo4j Enterprise Edition• HA, Causal Cluster, MDC• Better performance• Hardened product• Graph Analytics &

Algorithims• Apache integrations

The Next Innovation• Density of the network accelerates

innovation opportunity• Thousands of project successes• Partners, Service Providers,

Vendors, Academics, Researchers• Driving Technology Adoption

Millions of Graph Hours • Shrink learning curve• Design advice• Contextual experience• Deploy & Ops support

24

Neo4jCommercial

Value

Neo4j Features & Advantages


CAR

name: “Dan”born: May 29, 1970

twitter: “@dan”name: “Ann”

born: Dec 5, 1975

since: Jan 10, 2011

brand: “Volvo”model: “V70”

Neo4j Invented the Labeled Property Graph Model

Nodes• Can have Labels to classify nodes• Labels have native indexes

Relationships• Relate nodes by type and direction

Properties• Attributes of Nodes & Relationships• Stored as Name/Value pairs• Can have indexes and composite

indexes

MARRIED TO

LIVES WITHPERSON PERSON

26 Neo4j Advantage - Agility

Graph Visualizations in Neo4j Browser

Cypher: Powerful and Expressive Query Language

MATCH (:Person { name:“Dan”} ) -[:MARRIED_TO]-> (spouse)

MARRIED_TO

Dan Ann

NODE RELATIONSHIP TYPE

LABEL PROPERTY VARIABLE

Neo4j Advantage – Developer productivity

Open Source

(Available to anyone)Apache 2.0

Open Source

(As part of Neo4j)GPL v3

Open Process

(Open to anyone)CIR, CIP, oCIM

Formal Standard

(Standards Body)e.g. ANSI, ISO

openCypher

Documentation, TCK, Grammar, Parser

Opening the Language

Databases

Tools

ruruki

Vendor Support & Interest

Relational DBMSs Can’t Handle Relationships Well

• Cannot model or store data and relationships without complexity

• Performance degrades with number and levels of relationships, and database size

• Query complexity grows with need for JOINs

• Adding new types of data and relationships requires schema redesign, increasing time to market

… making traditional databases inappropriatewhen data relationships are valuable in real-time

Slow developmentPoor performance

Low scalabilityHard to maintain

Queries can take non-sequential,arbitrary paths through data

Real-time queries need speed and consistent response times

Queries must run reliably with consistent results

Q

A single query can touch a lot of data

Relationship Queries Strain Traditional Databases

33

At Write Time:

data is connected

as it is stored

At Read Time:Lightning-fast retrieval of data and relationships via pointer chasing

Index free adjacency

Graph Optimized Memory & Storage

Neo4j: Native Graph from the Start

Native graph storageOptimized for real-time reads and ACID writes

• Relationships stored as physical objects, eliminating need for joins and join tables

• Nodes connected at write time, enabling scale-independent response times

Native graph queryingMemory structures and algorithms optimized for graphs

• Index-free adjacency enables 1M+ hops per second via in-memory pointer chasing

• Off-heap page cache improves operational robustness and scaling compared with JVM-based caches

• “Minutes to milliseconds” performance improvement

Neo4j Advantage - Performance Neo4j Advantage - ACID Transactions

Connectedness and Size of Data Set

Re

sp

on

se T

ime

Relational and Other NoSQL Databases

0 to 2 hops0 to 3 degreesThousands of connections

1000x

Advantage

Tens to hundreds of hops Thousands of degreesBillions of connections

Graph

“Minutes to milliseconds”

“Minutes to Milliseconds” Real-Time Query Performance

Equivalent Cypher Query

MATCH (you)-[:BOUGHT]->(something)<-[:BOUGHT]-(other)-[:BOUGHT]->(reco)WHERE id(you)={id}RETURN reco

Traversal Speeds on Amazon Retail Dataset

Threads Hops per second

1 3-4 million

10 17-29 million

20 34-50 million

30 36-60 million

37

Social Recommendation Example

Neo4j Advantage - Performance

Neo4j Scalability

Dynamic pointer compressionUnlimited-sized graphs with no performance compromise

Index partitioningAuto-partitioning of indexes into 2GB partitions

Causal clustering architectureEnables unlimited read scaling with ACID writes and a choice of consistency levels

Multi-Data Center SupportCreates HA, Fault Tolerant Global Applications

Efficient processingNative graph processing and storage often requires 10x less hardware

Efficient storageOne-tenth the disk and memory requirements of certain alternatives

Neo4j Advantage – Scalability

in the Enterprise

#1 Database for Connected Data

Jeff Morris

Head of Product

Marketing

[email protected]

9/19/17

Neo4j Enterprise EditionNative Graph Platform

Graph Overview

Neo4j 2.3 Release SummaryGA October 2015

Intelligent Applications at Scale

• Higher concurrent performance at scale with fully off-heap cache

• Improved Cypher performance with smarter query planner

Developer Enablement: Productivity & Governance

• Schema enhancements:Property existence constraints

• String-enhanced graph search

• Spring Data Neo4j 4.0

• Numerous productivity improvements

DevOps Enablement for On-Premise & Cloud

• Official Docker support

• PowerShell support

• Mac installer and launcher

• Easy 3rd party monitoring with Neo4j Metrics

• New & improved tooling

41

Neo4j 3.0: A New Architecture Foundation

42

Cypher Engine

Parser

Rule-based optimizer

Cost-based optimizer

Runtime

Neo4jNeo4j

Application

Neo4j

New language driversNew binary protocol

Improved cost-based query optimizer

New file, config and log structure for tomorrow’s deployments

Native Language DriversBOLTNew storage engine with no limits

Enterprise Edition

Java Stored Procedures

Raft-based architecture • Continuously available

• Consensus commits• Third-generation cluster architecture

Cluster-aware stack• Seamless integration among drivers,

Bolt protocol and cluster

• No need for external load balancer• Stateful, cluster-aware sessions with

encrypted connections

Streamlined development• Relieves developers from complex infrastructure concerns

• Faster and easier to develop distributed graph applications

Neo4j Enterprise: Causal Clustering ArchitectureModern and Fault-Tolerant to Guarantee Graph Safety

43 Neo4j Advantage – Scalability

Neo4j 3.1 Highlights

SecurityFoundation

Database Kernel and Operations Advances

44

IBM Power8 CAPI Flash

Support

SchemaViewer

CausalClustering

State-of-the-ArtCluster

Architecture

Highlights of Neo4j 3.2May 2017 GA

Enterprise scalefor global

applications

Continuous improvement in

native performance

Enterprise governancefor the

connected enterprise

45

sa group

uk group

us_east group

hk group

Neo4j Performance Improvements by Version

0

2000

4000

6000

8000

10000

12000

14000

Neo4j 2.2 Neo4j 2.3 Neo4j 3.0 Neo4j 3.1 Neo4j 3.2

Complex Mixed-Workload Throughput

Esti

mat

ed

Neo4j 3.3

Global Iterative Graph Algorithms

PageRank Community Detection

2016 Presidential Debate #3 Twitter Graph

2016 Presidential Debate #3 Twitter Graph - Minus Bots

Further reading: https://medium.com/@swainjo/election-2016-debate-three-on-twitter-4fc5723a3872

https://medium.com/@swainjo/election-2016-debate-three-on-twitter-4fc5723a3872

Features in Community and Enterprise Editions

48

Both Editions—GRAPH Features Database Features Architecture Features

Labeled Property Graph Model ACID Transactions Language drivers for Java, Python, C# & JavaScript

Native Graph Processing & Storage High-performance Native API HTTPS plug-in

Graph Query Language “Cypher” High-performance caching REST API

Neo4j Browser w/ Syntax Highlighting Cost-based query optimizer RPM, Azure & AWS Cloud Delivery

Fast Writes via Native Label Index

Fast Reads via Composite Indexes

Enterprise Edition—GRAPH Features Database Features Architecture Features

Database storage reallocation Query monitoring with enriched metrics Enterprise Lock Manger accesses all available cores on server

Cypher query tracingCompiled Cypher Runtime to accelerate common queries

Causal Clustering, core and read-replica design

Node Key schema constraints User & role-based security Multi-Data Center Support for global scale

Property existence constraints LDAP & Active Directory Integration Driver-based load balancing

Kerberos Security plug-in Driver-based Causal Clustering API exposes routing logic

Bold is new in 3.2

Neo4j Supported Platforms

On-Premise Platforms Cloud Platforms and Containers

IBM POWER

For Development

… and others

Why Neo4j: Key Technology Benefits

ACID Transactions

• ACID transactions with causal consistency

• Security Foundation delivers enterprise-class security and control

Hardware Efficiency• Native graph query processing and storage

requires 10x less hardware

• Index-free adjacency requires 10x less CPU

Agility

• Native property graph model

• Modify schema as business changes without disrupting existing data

Developer Productivity

• Easy to learn, declarative graph query language

• Procedural language extensions

• Open library of procedures and functions

• Worldwide developer network

… all backed by Neo’s track record of leadership and product roadmap

Performance

• Index-free adjacency delivers millions of hops per second

• In-memory pointer chasing for fast query results

Shopping Recommendations

Examples of companies that use Neo4j, the world’s leading graph database, for recommendation and personalization engines.

Adidas uses Neo4j to combine

content and product data into a

single, searchable graph database

which is used to create a

personalized customer experience

“We have many different silos, many different data domains, and in order to make sense out of our data, we needed to bring those together and make them useful for us,” – Sokratis Kartelias, Adidas

eBay ShopBot Personal Shopping

Companion in FB Messenger

“ShopBot uses its Knowledge Graph to understand user requests and generate follow-up questions to refine requests before searching for the items in eBay’s inventory. In a search query for “bags” for example, purple nodes represent “categories,” green “attributes” and pink are “values” for those attributes.”– RJ Pittman Blog, eBay

Walmart uses Neo4j to give

customer best web experience

through relevant and personal

recommendations

“As the current market leader in graph databases, and with enterprise features for scalability and availability, Neo4j is the right choice to meet our demands”. - Marcos Vada, Walmart

Product recommendations Personalization

Linkedin Chitu seeks to engage

Chinese jobseekers through a

game-like user interface that is

available on both desktop and

mobile devices.

“The challenge was speed,” said

Dong Bin, Manager of Development

at Chitu. “Due to the rate of growth

we saw from our competitors in the

Chinese market, we knew that we

had to launch Chitu as quickly as

possible.”

Social Network

Classic Case Studies

Neo4j in the EnterpriseNative Graph Differentiation

Graph Overview

Discrete DataMinimally

connected data

Neo4j is designed for data relationships

Neo4j's Connections-First Positioning & Focus

Other NoSQL Relational DBMS Neo4j Graph DB

Connected DataFocused on

Data Relationships

Development BenefitsEasy model maintenance

Easy query

Deployment BenefitsUltra high performanceMinimal resource usage

Theme: Why Non-Native Graphs FailWhy Neo4j leads the graph market

Graph is an independent paradigm• Driving simplicity, adoption and business value solutions • Multi-model vendors increase complexity• Graph value is in the hops (more than 3)

Simplify• Express from idea to whiteboard• Language to translate to computer• Visualization and user experience• ACID Transactions in a native architecture• Scalable database stack that meets market expectations

54

Cypher: Powerful and Expressive Query Language

MATCH (:Person { name:“Dan”} ) -[:MARRIED_TO]-> (spouse)

MARRIED_TO

Dan Ann

NODE RELATIONSHIP TYPE

LABEL PROPERTY VARIABLE

Neo4j Advantage – Developer productivity

56

Example HR Query in SQL The Same Query using Cypher

MATCH (boss)-[:MANAGES*0..3]->(sub),

(sub)-[:MANAGES*1..3]->(report)

WHERE boss.name = “John Doe”

RETURN sub.name AS Subordinate,

count(report) AS Total

Project Impact

Less time writing queries• More time understanding the answers• Leaving time to ask the next question

Less time debugging queries: • More time writing the next piece of code• Improved quality of overall code base

Code that’s easier to read:• Faster ramp-up for new project members• Improved maintainability & troubleshooting

Productivity Gains with Graph Query LanguageThe query asks: “Find all direct reports and how many people they manage, up to three levels down”

UNIFIED, IN-MEMORY MAP

Lightning-fast queries due toreplicated in-memory architecture and index-free adjacency

MACHINE 1 MACHINE 2 MACHINE 3

Slow queries

due to index lookups + network hops

Using Graph

Using Other NoSQL to Join DataQ R

Q R

Relationship Queries on non-native Graph Architectures

57

NoSQL Databases Don’t Handle Relationships

• No data structures to model or store relationships

• No query constructs to support data relationships

• Relating data requires “JOIN logic” in the application

• No ACID support for transactions

… making NoSQL databases inappropriate when data relationships are valuable in real-time

Graph Transactions OverACID Consistency

Graph Transactions OverNon-ACID DBMSs

59

Maintains Integrity Over Time Eventual Consistency Becomes Corrupt Over Time

The Importance of ACID Graph Writes

• Ghost vertices• Stale indexes• Half-edges• Uni-directed ghost edges


61

Transactions Analytics

Data IntegrationAPI ETL SaaS

Da

tab

ase

To

olin

g

Dis

cove

r &

Vis

ua

lize

CUSTOMERS

BUSINESSUSERS

DEVELOPERS

ADMINS

DATASCIENTISTS

OTHER SYSTEMS

APPS AI / ML

The Connected Enterprise Value Proposition Fastest path to Graph Success

Graph Expertise

Graph Database Platform

Innovation Network

Enterprise-Grade Innovation Launchpad• Neo4j Enterprise Edition• HA, Causal Cluster, MDC• Better performance• Hardened product

The Next Innovation• Density of the network accelerates

innovation opportunity• Thousands of project successes• Partners, Service Providers,

Vendors, Academics, Researchers

Millions of Graph Hours • Shrink learning curve• Design advice• Contextual experience• Deploy & Ops support

62

Neo4jCommercial

Value

Case Studies

Neo4j Case Studies

Background

• Large Public University – “U-Dub”

• IT staff for 80K+ students and employees

• Transforming IT systems from mainframe to cloud

• Providing IT & data warehousing services to 3 campuses, 6 hospitals, and 6,300 EDW users

Business Problem

• Old Sharepoint metadata was too complicatedfor users, not flexible and not transparent

• $1B project to migrate HR system from mainframe to Workday needed to be smooth

• Future projects needed repeatable predictability

• Needed new glossary, impact analysis, analytics


• Consulted with NDU peers, built simple model

• Built Visualizer with Elasticsearch, Neo4j & D3.js

• Improved predictability, lineage, and impact understanding for over 6,300 users

University of Washington EDUCATION & RESEARCH

Metadata Management, IT & Network Operations64

CE Customer since 2016 Q1

Business Problem

• Optimize walmart.com user experience

• Connect complex buyer and product data to gain super-fast insight into customer needs and product trends

• RDBMS couldn’t handle complex queries


• Replaced complex batch process real-time online recommendations

• Built simple, real-time recommendation system with low-latency queries

• Serve better and faster recommendations by combining historical and session data

Background

• Founded in 1962 and based in Arkansas

• 11,000+ stores in 27 countries with walmart.comonline store

• 2M+ employees and $470 billion in annual revenues

Walmart RETAIL

Real-Time Recommendations65

Background

• Brazil's largest bank, #38 on Forbes G2000

• $61B annual sales 95K employees

• Most valuable brand in Brazil

• 28.9M credit card & 25.6M debit card accounts

• High integrity, customer-centric values

Business Problem

• Data silos made assessing credit worthiness hard

• High sensitivity to fraud activity

• 73% of all transactions over internet and mobile

• Needed real-time detection for 2,000 analysts

• Scale to trillions of relationships


• Credit monitoring and fraud detection application

• 4.2M nodes & 4B relationships for 100 analysts

• Grow to 93T relationships for 2000 analysts by 2021

• Real time visibility into money flow across multiple customers

Itau Unibanco FINANCIAL SERVICES

Fraud Detection / Credit Monitoring 66

CE Customer since 2016 Q1EE Customer since Q2 2017

Background

• Large global bank

• Deploying Reference Data to users and systems

• 12 data domains, 18 datasets, 400+ integrations

• Complex data management infrastructure

Business Problem

• Master data silos were inflexible and hard to consume

• Needed simplification to reduce redundancy

• Reduce risk when data is in consumers’ hands

• Dramatically improve efficiency


• Data distribution flows improved dramatically

• Knowledge Base improves consumer access

• Ad-hoc analytics improved

• Governance, lineage and trust improved

• Better service level from IT to data consumers

UBS FINANCIAL SERVICES

Master Data Management / Metadata67

CE Customer since 2016 Q1EE Customer since 2015

Background

• SF-based C2C rental platform

• Dataportal democratizes data access for growing number of employees while improving discoverability and trust

• Data strewn everywhere—in silos, in segmented departments, nothing was universally accessible

Business Problem

• Data-driven culture hampered by variety and dependability of data, tribal knowledge and word-of-mouth distribution

• Needed visibility into information usage, context, lineage and popularity across company of 3,000+


• Offers search with context & metadata, user & team-centric pages for origin & lineage

• Nodes are resources: data tables, dashboards, reports, users, teams, business outcomes, etc.

• Relationships reflect consumption, production, association, etc.

• Neo4j, Elasticsearch, Python

Airbnb Dataportal TRAVEL TECHNOLOGY

Knowledge Graph, Metadata Management68

CE users since 2017

Background

• San Jose-based communications equipment giant ranks #91 in the Global 2000 with $44B in annual sales

• Needed high-performance system that could provide master-data access services 24x7 to applications company-wide


• New Hierarchy Management Platform (HMP)manages master data, rules and access

• Cut access times from minutes to milliseconds

• Graphs provided flexibility for business rules

• Expanded master-data services to include product hierarchies

Business Problem

• Sales compensation system didn’t meet needs

• Oracle RAC system had reached its limits

• Inflexible handling of complex organizational hierarchies and mappings

• ”Real-time” queries ran for more than a minute

• P1 system must have zero downtime

Cisco COMMUNICATIONS

Master Data Management69

Background

• French Telecom

• Big Data Governance in support for GDPR

• Environment with Hadoop, Analytics, Recommendation engines, etc.

Business Problem

• Manage people, roles & rights, flow, audit, log management, processes, policies, lineage, metadata, lifecycles, security, etc…

• All because GDPR arrives in May 2018


• Governance system oversees all systems

• Enforces correct policies

• Allows flexibility beyond Hadoop

• Architect has written Neo4j French manual

ORANGE TELECOMMUNICATIONS

Master Data Management / Metadata70

CE Customer since 2016 Q1EE Customer since 2015

Background

• Large Nordic Telecom Provider

• 1M Broadband routers deployed in Sweden

• Half of subscribership are over 55yrs old

• Each household connects 10 devices

• Goal to improve customer experience

Business Problem

• Broadband router enhancement to improve customer experience

• Context-based in home services

• How to build smart home platform that allows vendors to build new “home-centric” apps


• New Features deployed to 1M homes

• API-based platform for easy apps that:

• Automatically assemble Spotify playlists based on who is in the house

• Notify parents when children get home

• Build smart shopping lists

TELIA ZONE TELECOMMUNICATIONS

Smart Home / Internet of Things71

EE Customer since 2016 Q4

Business Problem

• Needed new asset management backbone to handle scheduling, ads, sales and pushing linear streams to satellites

• Novell LDAP content hierarchy not flexible enough to store graph-based business content


• Neo4j selected for performance and domain fit

• Flexible, native storage of content hierarchy

• Graph includes metadata used by all systems: TV series-->Episodes-->Blocks with Tags-->Linked Content, tagged with legal rights, actors, dubbing et al

Background

• Nashville-based developer of lifestyle-oriented content for TV, digital, mobile and publishing

• Web properties generate tens of millions of unique visitors per month

Scripps Networks MEDIA AND ENTERTAINMENT


Business Problem

• Needed to reimagine existing system to beat competition and provide 360-degree view of customers

• Channel complexity necessitated move to graph database

• Needed an enterprise-ready solution


• Leapfrogged competition and increased digital business by 23%

• Handles new data from mobile, social networks, experience and governance sources

• After launch of new Neo4j MDM, Pitney Bowes stock declared a Buy

Background

• Connecticut-based leader in digital marketingcommunications

• Helps clients provide omni-channel experience with in-context information

Pitney Bowes MARKETING COMMUNICATIONS


Background

• World's largest hospitality / hotel company

• 7th largest web site on internet

• 1.5 M hotel rooms offered online by 2018

• Revenue Management System that allows property managers to update their pricing rates

Business Problem

• Provide the right room & price at the right time

• Old rate program was inflexible and bogged down as they increased the pricing options per property per day

• Lay the path to be an innovator in the future


• 2016-era rate program embeds Neo4j as "cache"

• Created a graph per hotel for 4500 properties in 3 clusters

• 1000% increase in volume over 4 years

• 50% decrease in infrastructure costs

• "Use Neo4j Support!"

MARRIOTT TRAVEL & HOSPITALITY SERVICES

Pricing Recommendations Engine74

EE Customer since 2014 Q2

Neo4j Enterprise EditionNative Graph Platform

Graph Overview

neo4j graphday seattle- sept19- connected data imperative

Presentations & Public Speaking