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    NetControl

    Administrators Guide

    NC-AG-0708-310

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    Copyright 2008 NetPro Computing, Inc.

    DisclaimerNetPro Computing, Inc. (NetPro) makes no representations or warranties, either expressed or implied, with

    respect to the adequacy of this documentation or the programs which it describes in regard to fitness for anyparticular purpose or with respect to its adequacy to produce any particular result. The computer programs and

    documentation are sold as is, and the entire risk as to quality and performance is with the buyer. In no event shall

    NetPro be liable for special, direct, indirect or consequential damages resulting from any defect in the programs,

    documentation or software. Some states do not allow the exclusion or limitation of implied warranties or liability for

    incidental or consequential damages, in which case the above limitations and exclusions may not apply to you.

    Proprietary RightsNetPro has prepared this document for use by NetPro personnel, agents, licensees and customers. The

    information contained in this document is the property of NetPro. You may not reproduce, translate, or transmit it

    in any form or by any means, electronically or mechanically, without prior written permission from NetPro.

    Disclaimer of LiabilityNetPro makes no representation or warranties of any kind, either expressed or implied, with respect to the

    contents of this manual, including but not limited to typographical errors and technical completeness, NetPro

    reserves the right to revise this publication and to make changes in its content without obligation to notify anyperson of such revision or changes.

    TrademarksNetPro Computing and NetPro are registered trademarks and NetControl, NetControl for Exchange,

    AccessManager, AccessReporter for Windows, Business Insight, GPOADmin, LogADmin, ReportADmin for ACS

    and the NetPro logo are trademarks of NetPro Computing, Inc.

    Microsoft, Windows NT, Windows 2000, Windows Server 2003, Windows Server 2008, and Active Directory are

    either registered trademarks or trademarks of Microsoft Corporation.

    Other product names mentioned in this manual may be trademarked: they are used for identification purposes

    only.

    Document Revision History

    ES-AG-1007-200 October 2007 Enterprise Server 2.0

    ES-AG-1107-250 November 2007 Enterprise Server 2.5

    ES-AG-1207-260 December 2007 Enterprise Server 2.6

    ES-AG-0408-260-A April 2008 Enterprise Server 2.6 with

    Business Insight 3.0

    ES-AG-0608-260-B June 2008 Enterprise Server 2.6

    NC-AG-0708-310 July 2008 NetControl 3.1

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    NetPro Computing, Inc.Corporate Office

    4747 N. 22nd Street, Suite 400Phoenix, Arizona 85016 USA

    Telephone 602 346 3600

    FAX 602 346 3610

    Email [email protected] http://www.netpro.com

    Sales

    USA and Canada 800 998 5090

    International +1 602 346 3630

    Worldwide Technical Support

    USA 1 602 346 3670

    USA (Toll Free) 1 866 9 NETPRO

    Germany 0800 180 2577UK 0 0800 047 0197

    France 0800 917881

    Australia 1 800 773 850

    Email [email protected]

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    NetControl i

    Table of Contents

    Table of Contents

    Chapter 1: Introduction - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1

    System Overview - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1

    Whats in this Guide- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2

    How to Get Additional Help - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4

    Chapter 2: NetControl Overview - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7

    Connecting to the NetControl Console - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8

    NetControl Console Components- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8

    Chapter 3: Application Security - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -15

    Considerations for Implementing Application Security - - - - - - - - - - - - - - - - - - - - - - - - - 15

    Implementing Application Security - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 16

    Chapter 4: Agents - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -21

    Agents Pane - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 22Considerations for Deploying Agents - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 24

    Deploying Agents - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 24

    Chapter 5: Agent Groups - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -33

    Agent Groups Pane - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 34

    Creating Agent Groups - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 36

    Chapter 6: Computer Lists - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -41

    Computer Lists Pane - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 42Building Computer Lists - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 44

    Chapter 7: Schedules - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -51

    Schedules Pane - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 52Defining Schedules - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 54

    Chapter 8: Collectors - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -57Collectors Pane - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 58

    Defining a Collector - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 59

    Chapter 9: Active Directory Management Console - - - - - - - - - - - - - - - - - - -63

    Active Directory Management Console Pane - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 64Creating a Custom View- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 67

    Establishing a Connection - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 71Creating Provisioning Rules - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 73

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    ii NetControl

    Table of Contents

    Configuring Workflow for an ADMC Action - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 85Modifying Active Directory When Workflow is Applied - - - - - - - - - - - - - - - - - - - - - - - - - - 87

    Chapter 10: Workflow - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 89

    Workflow Editor - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 90Workflow Pane- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 101

    Managing Workflow Requests - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 104Reviewing and/or Approving Workflow Requests- - - - - - - - - - - - - - - - - - - - - - - - - - - - - 106Using Microsoft Outlook to View Workflow Items- - - - - - - - - - - - - - - - - - - - - - - - - - - - - 107

    Chapter 11: Reports - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 109

    Reports Pane - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 110Generating NetControl Reports - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 111

    Appendix A: NetPro Applications Using NetControl Components - - - - - - 121

    Appendix B: Email Setup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 123

    Configuration Page - NetControl Email Pane - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 124

    Setting up Email- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 125

    Appendix C: Active Directory Users and Computers (ADUC) Extension - 127

    Usage Notes - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 127Using the ADUC Extension - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 128Removing the ADUC Extension - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 128

    Re-installing the ADUC Extension - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 128

    Appendix D: NetControl Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - 129

    NetControl Console - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 129

    ADMC Functionality - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 131

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    NetControl 1

    Introduction

    Chapter 1: Introduction

    NetControl (formerly known as Enterprise Server) provides a centralized interface to configure

    and manage individual services and provides licensed NetPro applications access to shared

    services and data. In addition, NetControls Active Directory Management Console (ADMC),

    extends Microsofts Active Directory Users and Computers (ADUC) interface to optimize Active

    Directory management. With ADMC, you can enforce approval processes for tighter security,

    while providing compliance for regulations. You can also add business logic to automate

    common Active Directory tasks, giving you greater control and scalability.

    This document describes the base NetControl console (including ADMC), its components and

    the shared services that are available. Please refer to the documentation of each individual

    application for information on the components that are made available through the console

    once the application is deployed (e.g, workflow, collectors, etc.).

    This chapter provides the following information:

    System Overview

    Whats in this Guide

    How to Get Additional Help

    System Overview

    The NetControl platform consists of three main components:

    NetControl Console

    NetControl Service

    NetControl Agent

    The NetControl Console provides the user interface to all functionality of the NetControlService, the ADMC and licensed NetPro applications that build upon the NetControl platform.

    Through the console, you can interact with and retrieve information from each deployed

    application.

    The NetControl Service is one of the core components of the application. Your ability to gain

    access to application data or configure the application depends on the communication between

    the console and the NetControl Service. Since the service is your 'gateway' into the application,

    the security model of the application is housed here.

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    2 NetControl

    Introduction

    As it relates to the application, NetControl Agents do all of the workload processing. They

    communicate directly with the SQL Database on a configured interval to receive a list of actions

    that need to be executed upon. Each NetPro application that builds upon the NetControl

    platform will define the work that needs to be processed on a scheduled basis.

    Whats in this Guide

    This manual assumes you have a working knowledge of Active Directory and consists of the

    following chapters:

    Introduction

    This chapter introduces NetControl and provides a system overview of the NetControl

    platform. It also describes the contents of this manual and information on obtainingadditional assistance from NetPro.

    NetControl Client Overview

    Chapter 2 introduces the base NetControl console and includes a description of the menu

    commands, tool bar buttons, navigation pane, explorer view and object list.

    Application Security

    Chapter 3 explains how to implement application security to build a secure deployment.

    Agents

    Chapter 4 provides a brief description about agents, describes the Agents pane and the

    New Agent dialog, and provides instructions on how to deploy an agent.

    Agent Groups

    Chapter 5 provides a brief description about agent groups, describes the Agent Groups

    pane and the New Agent Groups dialog, and provides instructions on how to set up an

    agent group.

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    NetControl 3

    Introduction

    Computer Lists

    Chapter 6 provides a brief description about computer lists, describes the Computer List

    pane and the New Computer List dialog, and provides instructions on how to build a

    computer list.

    Schedules

    Chapter 7 provides a brief description about schedules, describes the Schedules pane andthe New Schedule dialog, and provides instructions on how to set up a schedule.

    Collectors

    Chapter 8 provides a brief description of collectors and the NetControl components that are

    part of setting up a collector. Please note that the Collector button is available in the

    navigation pane when NetControl is installed. However, there must be a NetPro application

    deployed that uses the collectors before data collections can be configured/viewed.

    Active Directory Management Console

    Chapter 9 describes the Active Directory Management Console (ADMC), which is part of

    the base NetControl platform. It describes the ADMC pane and provides instruction on how

    to perform the various tasks that can be performed from this pane to administer directory

    information.

    Workflow

    Chapter 10 explains how to use the Workflow Editor to set up actions for the workflow

    queue where a review and approval is required before the action can be committed and

    deployed in your environment. It also explains the workflow process and how to review/

    approve requests using the Workflow pane or Microsoft Outlook.

    Reports

    Chapter 11 provides information on the Reports pane and the NetControl reports. It also

    explains how to run a report using the NetControl console.

    Appendix A: NetPro Applications Using NetControl Components

    This appendix provides a table that shows the NetPro applications that can be deployed

    and the base NetControl components that they use.

    Appendix B: Email Setup

    This appendix describes the NetControl Configuration pane where you can set up the email

    account and SMTP server to be used for email notifications.

    Appendix C: Active Directory Users and Computers (ADUC) Extension

    This appendix provides additional information regarding the ADUC extension that is

    activated when NetControl is installed.

    Appendix, D: NetControl Troubleshooting

    This appendix covers some of the known issues with NetControl and provides

    troubleshooting tips for resolving these issues if they are encountered.

    Index

    The Index provides an alphabetical subject listing for the contents of this manual.

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    4 NetControl

    Introduction

    How to Get Additional Help

    NetPro offers a variety of ways to get additional help:

    My.netpro.com enables you to perform many tasks that you may have once conducted

    with the help of a NetPro representative.

    24x7 Technical Support is available through an annual Software MaintenanceContract.

    NetPro Professional Services offers a range of professional services to help you

    through every stage of your technology lifecycle.

    For more information on using NetControls Active Directory Management Console (ADMC),

    please visit http://www.turbochargedad.com.

    My.netpro.com

    NetPros customer portal site enables you to perform many tasks that you may have once

    conducted with the help of a NetPro representative. Now, you can do them all on the customer

    section of our website -- https://www.netpro.com.

    My.netpro.com was designed to provide you with the best possible service and deliver it

    conveniently and quickly -- when you need it. Heres what you can do on my.netpro.com:

    submit and update support incidents

    view your product purchases

    view your maintenance purchases

    subscribe and/or unsubscribe from NetPros news list(s)

    request product information and literature

    request product evaluation software

    search our technical support knowledge base sign up to participate in the NetPro Beta Program

    https://my.netpro.com is a completely secure site and you will need login credentials to access

    the area each time you visit. On your first visit, you will create the credentials to be used every

    time you return to the site.

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    NetControl 5

    Introduction

    24x7 Live Technical Support

    NetPro offers industry-leading technical support every business day throughout North America

    and Europe. NetPros qualified support technicians can be reached at the addresses and

    numbers listed below:

    NetPro

    4747 N. 22nd Street, Suite 400

    Phoenix, Arizona (USA) 85016

    U.S.: 1 602 346 3670 or Toll Free 1 866 9 NETPRO

    Germany: 0800 180 2577

    UK: 0 0800 047 0197

    France: 0800 917881

    Australia: 1 800 773 850

    FAX: 1 602 346 3610

    Email: [email protected]

    Professional Services

    NetPro service professionals leverage proven methodologies, industry best practices, and

    more than 30 years of combined Microsoft management experience to help organizations reach

    their business-critical goals. To help you get the most from our solutions, NetPro Professional

    Services offers help with:

    Deployment: Choose QuickDeploy for a rapid return on investment or CustomDeploy

    for end-to-end phased delivery of NetPro solutions based on your specific business

    needs.

    Reporting & Analysis: If youre looking for specific executive, operational, or

    compliance reports, well deliver business intelligence tailored to your organizational

    needs.

    Optimization: Make sure youre getting maximum value from NetPro solutions with help

    for everything from optimizing your current solution to product training.

    To learn more about NetPro Professional Services, please contact your NetPro sales

    representative or [email protected].

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    NetControl 7

    NetControl Overview

    Chapter 2: NetControl Overview

    NetControl provides a centralized interface for managing Active Directory and provides shared

    resources to other NetPro applications. The resources available through the NetControl

    Console include:

    Application Security provides component level security for all application components.

    Configuration provides options for setting up email and configuring certain NetPro

    applications.

    Agents perform the work defined by licensed NetPro applications that build upon the

    NetControl platform.

    Agent Groups are logical or physical groupings of agents used for distributing workload

    processing.

    Computer Lists are a way to group physical computer resources based on explicit or

    dynamically generated content.

    Schedules are reusable components that define when tasks are to be performed.

    Collectors define what data is to be collected from various resources. The collectors

    available are based on the licensed NetPro applications that build upon the NetControl

    platform.

    Active Directory Management Console (ADMC) extends Microsofts Active Directory

    Users and Computers (ADUC) interface to optimize Active Directory management.

    Rules can be defined using the ADMC to add business logic to automate common

    Active Directory tasks.

    Workflow allows you to set certain actions that must adhere to a review and approval

    workflow process. Workflow is available for actions performed in the ADMC as well as

    some of other licensed NetPro applications that build upon the NetControl platform.

    Reports provide a central location for defining the content and generating reports about

    the NetControl components and some of the deployed NetPro application.

    This chapter describes the layout of the base NetControl Console and how to access the shared

    resources, including the following information:

    Connecting to the NetControl Console

    NetControl Console Components

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    8 NetControl

    NetControl Overview

    Please refer to the documentation for each individual application for information on the

    additional components that are deployed with each application.

    To determine the shared components that each licensed NetPro application uses, see

    Appendix A: NetPro Applications Using NetControl Components on page 121.

    Connecting to the NetControl ConsoleFrom the computer where the NetControl console is installed:

    1. Select Start | All Programs | NetPro | NetControl | Console.

    2. On the NetPro NetControl Connection dialog box, use the drop-down arrow to select the

    NetControl server to be used (or from the keyboard, select the down arrow twice).

    3. Optionally, select the Remember connection check box to use this server the next time

    you run NetControl. If selected, the connection dialog is only displayed if the specified

    NetControl server is not available.

    NOTE: To disable the Remember Connection setting, use theHelp | Aboutmenu

    command to display the About NetPro NetControl dialog and deselect the

    Remember Connectioncheck box on this dialog.

    4. Click the Connect button to connect to the NetControl server.

    NetControl Console Components

    The NetControl console provides the user interface for accessing the shared resources, ADMC

    and licensed applications that build upon the NetControl platform. The console consists of the

    following main components, which are pointed out in the illustration below:

    Menu Bar displays the menus for accessing commands.

    Tool Bar provides quick access to commonly used commands.

    Explorer View displays a hierarchy of resource containers (folders) used to organize

    the resources that can be created and managed. This view is populated based on the

    button selected in the navigation pane.

    Navigation Pane provides access to the base NetControl resources, ADMC and

    licensed NetPro applications that use the NetControl platform. The following are the

    components installed when NetControl is first installed:

    Configuration provides options for setting up email and configuring certain

    NetPro applications.

    Resources provides a central location for deploying agents, creating and

    maintaining agent groups, computer lists and schedules.

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    NetControl 9

    NetControl Overview

    Collectors provides a central location for defining data collections. The resource

    containers in this pane are based on the licensed NetPro applications that use data

    collection. For more information, refer to the individual product documentation.

    Active Directory - provides access to the ADMC which extends Microsofts Active

    Directory Users and Computers (ADUC) interface to optimize Active Directory

    management.

    Workflow provides a list of workflow items in the workflow queue if there are

    actions configured to use workflow. Actions performed using the ADMC and some

    of the other licensed NetPro applications use the workflow feature.

    Reports provides a central location for defining and generating reports for the

    NetControl components. There may also be reports for the other deployed NetPro

    applications.

    Information Panes the contents of the right-hand pane depends on the button

    selected in the navigation pane and the node/container selected in the explorer view.

    This pane may display the objects available in the selected node/container and

    supporting details or options for configuring the selected component.

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    10 NetControl

    NetControl Overview

    Menu Bar

    The NetControl console menus follow the same convention as standard Windows menus. That

    is, commands are grouped under a menu on the menu bar. Some of these commands perform

    an action immediately; others display an additional dialog or launch a wizard where you select

    various options or specify additional information.

    The following sections describe the default commands that are available when you install

    NetControl. As you deploy NetPro applications, there may be additional commands displayed.

    Refer to the documentation for each individual application for more information about

    commands specific to each application.

    Action Menu

    Exit

    Use the Exit command to close the NetControl console.

    Go Menu

    Configuration

    Use the Configuration command to open the Configuration pane to set up email and

    configure each of the deployed NetPro applications.

    Resources

    Use the Resources command to open the Resources pane to deploy agents and create,

    modify or view agent groups, computer lists and schedules.

    Collectors

    Use the Collectors command to open the Collectors pane to define the data to be

    collected. The resource containers available are based on the NetPro applications that use

    data collection.

    Active Directory

    Use the Active Directory command to open the ADMC to administer directory information.

    Workflow

    Use the Workflow command to open the Workflow pane to review/track the items in the

    workflow queue.

    Reports

    Use the Reports command to open the Reports pane to define the content and generate

    reports.

    View Menu

    Refresh (F5)

    Use the Refresh command to redisplay the contents on the window.

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    NetControl 11

    NetControl Overview

    Help Menu

    Contents

    Use the Contents command to display the Contents pane and initial page of the NetControl

    online help.

    Search

    Use the Search command to display the Search pane and initial page of the NetControl

    online help.

    Index

    Use the Index command to display the Index pane and initial page of the NetControl online

    help.

    About

    Use the About command to display general release information about the NetControl

    Service, NetControl Console and licensed NetPro products.

    Tool Bar

    The tool bar buttons provide quick access to commonly used commands.

    Use the Refresh button to redisplay the contents on the window.

    Use the Help button to display the online help for the application.

    Use the New button to create a new object (e.g., agent group, computer list, schedule) or

    a new folder for organizing objects. The icon changes depending on the resource container

    selected in the explorer view.

    Use the Permissions button to define the delegated permissions for the resource

    container selected in the explorer view or the object selected in the object l ist. Selecting this

    button will display the Permissions dialog showing the delegated permissions for the

    selected application component.

    Depending on the object selected and the NetPro application deployed, a Workflow button

    may also be displayed on the Permissions dialog which allows you to set up workflow for

    the selected item.

    Use the Delete button to remove the object selected in the object list.

    Use the Properties button to display the properties for the object selected in the object list.

    From this dialog, you can modify the properties previously defined for the selected object.

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    12 NetControl

    NetControl Overview

    Use the Start Agent button to start the agent selected in the Agents page. This button is

    only available on the Agents page of the Resources pane.

    Use the Stop Agent button to stop the agent selected in the Agents page. This button is

    only available on the Agents page of the Resources pane.

    Use the Restart Agent button to stop and start the selected agent. This button is only

    available on the Agents page of the Resources pane.

    Explorer View

    The explorer view is located in the left pane and is populated based on the button selected in

    the navigation pane. From this pane, you can create objects and organize these objects inresource containers. By right-clicking a folder in the explorer view, you can perform the

    following tasks:

    New |

    Use the New | command to create a new object (e.g., computer list, agent group,

    schedule). Selecting this command will display the appropriate dialog allowing you to define

    the new object. The types available depend on the NetPro application(s) deployed

    to use the NetControl console. Not available on the Reports pane.

    New | Folder

    Use the New | Folder command to create a new folder in the explorer view to organize the

    objects being created. Selecting this command will add a new folder under the currentlyselected container in the explorer view. Not available on the Reports pane.

    Run

    From the Reports pane, use the Run command to define a new report. Selecting this

    command will display the appropriate report dialog allowing you to define the contents of

    the report, specify the output options, specify the data source and schedule execution of

    the report. This command is only available on the Reports pane.

    Delete

    Use the Delete command to remove a user-defined container from the explorer view and

    any child folders and objects created in the selected container. This command is only

    available for user-defined containers. Not available on the Reports pane.

    NOTE: You can NOT delete the default parent containers initially displayed when the

    product is installed. If you select one of these parent containers and select the

    Deletecommand, all of the folders or objects that have been added to the

    selected parent container will be deleted.

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    Rename

    Use the Rename command to change the name of the selected user-defined container.

    This command is only available for user-defined containers. Not available on the Reports

    pane.

    Permissions

    Use the Permissions command to display the delegated permissions for the selectedcontainer. Selecting this command will display the Permissions dialog allowing you to view,

    add or remove permissions.

    For more details on implementing application security and the Permissions dialog, see

    Chapter 3: Application Security on page 15.

    Depending on the object selected and the NetPro application deployed, a Workflow button

    may also be displayed on the Permissions dialog which allows you to set up workflow for

    the selected item. See Chapter 8: Workflow on page 53.

    Refresh

    Use the Refresh command to retrieve and display the latest information.

    Navigation Pane

    The navigation pane is located in the lower left pane of the console and contains buttons that

    allow you to access the base NetControl components. As you deploy and license NetPro

    applications, additional buttons may be displayed. Selecting a button in this pane will populate

    the resource containers in the explorer view used to organize the objects being created and

    managed through the NetControl console.

    Selecting the arrows at the bottom of the navigation pane displays the following commands

    allowing you to control the buttons displayed in the navigation pane:

    Show More Buttons

    Use the Show More Buttons command to display buttons that have been previously

    removed from the bottom of the navigation pane using the Show Fewer Buttons

    command.

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    Show Fewer Buttons

    Use the Show Fewer Buttons command to remove the bottom-most button from the

    navigation pane.

    Navigation Pane Options

    Use the Navigation Pane Options command to display the Navigation Pane Options

    dialog where you can select (check) the buttons to be displayed and change the order ofthe buttons displayed on the navigation pane.

    Add or Remove Buttons

    Use the Add or Remove Buttons command to select the buttons to be hidden/displayed

    in the navigation pane.

    You can also resize the navigation pane to hide the bottom-most button(s). To resize this pane,

    place your cursor at the top of the pane until your cursor is replaced with a double arrow. Hold

    down the right mouse button and drag the arrow down the screen. As buttons are hidden from

    the screen they are replaced with an icon which can be selected to open the corresponding

    NetControl page.

    Information Panes

    The contents of the information panes, located in the right-hand pane depend on the button

    selected in the navigation pane and the node/container selected in the explorer view. This pane

    may display the objects available in the selected node/container and supporting details or

    options for configuring the selected component.

    The first time the console is launched, the NetControl Email pane will be displayed allowing you

    to configure the NetControl email settings. However, each subsequent time the console is

    launched, the pane last displayed when the console was closed will be displayed.

    Please refer to the individual chapters in this guide for a description of the information panes

    available and the tasks that can be performed from each.

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    Application Security

    Chapter 3: Application Security

    Delegation of administration allows you to transfer the responsibility for administrative tasks to

    a lower-level administrator. Application security provides component level security for all

    application components.

    By default, users in the Domain Admins group are granted Full Control to NetControl, while

    users in the Everyone group are granted Read All Properties. These default permissions

    ensure that only privileged users have the rights to invoke change in NetControl.

    This chapter provides the following information for building a secure NetControl deployment:

    Considerations for Implementing Application Security

    Implementing Application Security

    Considerations for Implementing Application Security

    While every task can be delegated at a granular level, consider the following before changing

    any security settings:

    The internal workings of NetControls security model work the same as Active Directory

    and NTFS security.

    Subcontainers can be created in all nodes. These containers serve a dual purpose.

    Primarily, containers are used to organize content, but they can also be used as a

    boundary or scope of management for a delegated user. For example, allowing user

    Domain\Sally to create Security Templates in a single container.

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    Implementing Application Security

    To implement application security:

    1. Select a resource container from the explorer view (for example, Agents or Computer

    Lists) or an object from the object list.

    2. Select the Permissions command from the tool bar ( ) or the right-click menu. This

    will display the Permissions dialog for the selected application component.

    3. By default, all application components have the following permissions defined:

    Allow | Everyone | Read All Properties | This object and all child objects

    Allow | Domain Admins | Full Control | This object and all child objects

    4. To add additional permissions select the Add button, which will display the New

    Permission Entry dialog.

    5. On the New Permission Entry dialog, select the permissions to be allowed and/or denied

    to secure the selected application component.

    Account use the browse button to locate and select a user or group account

    to be delegated these permissions.

    Apply to select the appropriate option to specify what object types are going to

    receive the selected permissions (for example, this object only, this object and

    child objects, or child objects only).

    Permissions select the Allow or Deny check boxes for the permissions to be

    delegated.

    Apply these permissions to immediate objects and/or containers only

    optionally select this check box to define the level of effectiveness the selected

    rights will assume.

    Expires on optionally select this check box and select the date thesepermissions are to expire.

    6. After adding the new permissions entry, use the OK button to save your settings. The

    new permission will be displayed on the Permissions dialog.

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    Permissions Dialog

    The Permissions dialog is displayed when the Permissions tool bar button or right-click

    menu command is selected for an application component. Use this dialog to view and/or modify

    the permissions to be delegated to the selected application component.

    By default, users in the Domain Admins group are granted Full Control to NetControl, whileusers in the Everyone group are granted Read All Properties. The default permissions are

    displayed in the Permissions dialog.

    Permissions list box

    This list box displays the permissions to be applied to the selected application component.

    It includes the following information for each permission:

    Type

    This column displays the type of permission being delegated: Allow or Deny

    Account

    This column displays the name of the user or group account to be delegated each

    permission listed.

    Permission

    This column displays the name of the permission being delegated.

    Apply To

    This column displays the objects to which each permission applies: this object only, this

    object and child objects or child objects only.

    Inherited FromFor child objects, this column displays the parent object from which the permissions

    where inherited.

    Expires On

    If applicable, this column displays the date when the permissions will expire.

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    Add

    Use the Add button to add permissions to the list box. Selecting this button will display the

    New Permission Entry dialog allowing you to select the permission(s) to be included. This

    dialog also allows you to specify the user or group account, the object types that are to

    receive the permission(s), the level of effectiveness the rights will assume, and if applicable

    an expiration date.

    Remove

    After permissions have been added and are displayed in the Permissions list box, use the

    Remove button to remove a permission entry from the list box. Select the permission entry

    to be removed and select the Remove button.

    New Permission Entry Dialog

    The New Permissions Entry dialog is displayed when the Add button is selected on the

    Permissions dialog when assigning application security. From this dialog, specify the access

    permissions to be applied to the selected component (for example, deny access for deploying

    agents).

    Account

    Use the browse button to specify a user or group account to be granted or denied

    access permissions to the selected application component. Selecting the browse button will

    display the native Select User or Group dialog allowing you to locate and select a user or

    group account.

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    Apply to

    This drop-down text box allows you to specify the object types that are to be granted the

    selected permissions. By default, the permissions selected will be applied to this object and

    all child objects; however, you can use the drop-down menu to change this setting. Valid

    entries are:

    This object only This object and all child objects (default)

    Child objects only

    Permissions list box

    This list box displays the permissions that can be granted or denied. From this list box,

    select the appropriate access permissions:

    Full Control

    Read All Properties

    Write All Properties

    Modify Permissions Delete

    Delete Subtree

    Create All Child Objects

    Delete All Child Objects

    Create Folders

    Delete Folders

    Create (for example, Schedule, Agent Group)

    Delete (for example, Computer List, Agent Group)

    Clear

    Use the Clear button to clear any check marks from the Permissions list box.

    Apply these permissions to immediate objects and/or containers only

    Select this check box to apply the permissions to the selected object and/or container only.

    That is, if this option is checked, the permissions will not apply to any subordinate objects

    or containers.

    Expires on

    To create a temporary (expiring) permission assignment, select this check box and use the

    arrow to view a calendar grid to select the date when these permissions are to expire.

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    Agents

    Chapter 4: Agents

    Using the Resources pane in the NetControl console, you can deploy and maintain agents.

    NetControl agents distribute the workload processing as defined by each individual NetPro

    application. Agents communicate directly with the SQL Server database on a configured

    interval to receive a list of actions that need to be executed upon.

    Refer to the documentation for each deployed NetPro application to determine if it uses

    NetControl agents.

    This chapter provides the following information and procedures:

    Agents Pane

    Considerations for Deploying Agents

    Deploying Agents

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    Agents Pane

    The Agents pane is displayed when Agents is selected in the explorer view of the Resources

    pane. From this pane you can deploy agents and view the status of deployed agents.

    Explorer View

    The explorer view displays a hierarchy of folders created to organize your agents.

    Agents List

    The agents list displays a list of deployed agents for the container selected in the explorer

    view. The following information is displayed for each agent:

    Server the name of the server where an agent was deployed

    Comment the comment or descriptive text entered when the agent was deployed

    Status the current status of the agent (for example, Offline, Copying File,

    Installing, Updating, Running)

    Version - the current version of each agent deployedRight-click an object in the agents list to perform tasks related to the selected object.

    Move to

    Use the Move to command to move the selected agent to a different folder in the

    explorer view. Selecting this command will display the Select a Folder dialog allowing

    you to select the folder to which the agent is to be moved.

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    Delete

    Use the Delete command to remove the selected agent from the agents list.

    Permissions

    Use the Permissions command to display the delegated permissions for the selected

    agent. Selecting this command will display the Permissions dialog allowing you to view,

    add or remove permissions.

    For more details on implementing application security and the Permissions dialog, see

    Chapter 3: Application Security on page 15.

    Properties

    Use the Properties command to display the properties set for the selected agent.

    Selecting this command will display the Properties dialog allowing you to view or modify

    the security permissions assigned to the selected agent.

    Details View

    The details view displays information regarding the jobs (for example, data collection,

    report) that are assigned to the agent selected in the object list. The following informationis displayed:

    Name the name assigned to the job when it was created

    Comment the comment or descriptive text entered when the job was defined

    Type the type of job run on the selected agent

    Run Date the date the associated job ran

    Elapsed Time the amount of time it took to run the associated job

    Status the current status of the job

    Right-clicking in the agents list pane (not an object in the list) or details view pane will display

    the following commands allowing you to change the content displayed in the agents list/details

    view pane:

    New | Agent

    Use the New | Agent command to deploy a new agent.

    View

    Expand the View command and select one of the following options to change how the

    objects in the agents list are displayed:

    Tiles

    Icons

    List

    Details (default)

    Arrange By

    Expand the Arrange By command and select the appropriate option to change the sort

    order for the displayed objects. The sort options available are based on the container

    selected in the explorer view. More specifically, the options will match the column headings

    in the agents list.

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    Arrange By | Show in Groups

    Use the Arrange By | Show in Groups command to group the objects in the list based on

    the sort method selected. A check mark in front of this command will display the objects in

    groups with corresponding headings.

    Refresh

    Use the Refresh command to retrieve and display the latest information.

    Considerations for Deploying Agents

    Prior to deploying agents, carefully consider the following items:

    Agent(s) will be running with elevated privileges, so ensure you have followed

    Microsofts Best Practices for Securing Service Accounts.

    Consider grouping agents based on geographical location and the security required to

    access the managed content:

    Deploying agents close to the objects being managed will help reduce the amount

    of WAN traffic.

    If you have highly sensitive data that will be managed or are required to operate

    under the principals of least privilege, then grouping resources by security level is

    paramount.

    Review the default application security and start granting access as required to

    interested parties (See Chapter 3: Application Security on page 15for information on

    building a secure deployment). For example:

    Restrict who can modify agent groups

    Restrict who can deploy agents

    Deploying Agents

    Prior to deploying agents, please review Considerations for Deploying Agents on page 24.

    To deploy agents:

    1. Select Resources from the navigation pane.

    2. Select Agents from the explorer view.

    3. Select the New | Agent tool bar button or right-click menu command. This will display

    the New Agent Deployment dialog allowing you to specify the computers where an

    agent is to be deployed.

    4. On the Servers page of this dialog, use the appropriate Add option to deploy an agent

    to an individual computer or to all computers in a computer list.

    Use the Add | Computer option to deploy an agent to an individual computer.

    Selecting this option will display the native Select Computers dialog allowing you

    to specify the computer to be included.

    Use the Add | Computer List option to deploy an agent to all the computers in a

    given computer list. Selecting this button will display the Select a Computer List

    dialog allowing you to select the computer list to be used.

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    5. On the Servers page, also enter a descriptive comment and the logon credentials for

    the account the agent is to run as.

    6. Open the Agent Groups page to add the agent(s) to an agent group. On this page, select

    the Add button to display the Select an Agent Group dialog where you can select or

    create an agent group to which the agent is to be assigned.

    7. After specifying where agents are to be deployed, select the OK button to close thedialog and start the deployment process.

    The status of the deployed agents will be displayed in the Agents object list.

    New Agent Deployment Dialog

    The New Agent Deployment dialog is displayed when the New | Agent tool bar button or right-

    click menu command is selected from the Agents pane. From this dialog, you can specify the

    computers to which agents are to be deployed. You can deploy agents to an individual

    computer or all computers in a computer list. You can also assign these agents to agent groups

    as part of the deployment process.

    This dialog consists of two tabbed pages:

    Servers use the Servers page to specify the server to which agents are to be deployed

    and the user account the agent is to run as.

    Agent Groups use the Agent Groups page to assign the deployed agents to one or

    more agent groups.

    Servers Page

    From the Servers page, specify the server(s) to which an agent is to be deployed. The

    information entered on this page will be displayed in the Agents object list when Agents is

    selected in the explorer view.

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    Servers list boxThe servers list box displays the servers or computer lists to which a NetControl Agent

    Service is to be deployed. In addition to the server's/computer list's name, this list box also

    displays the type: Computer or Computer List. Use the appropriate Add option to add a

    computer or computer list to the list box.

    Add | ComputerUse the Add | Computer option to add an individual server to the servers list box. Selecting

    this option will display the native Select Computers dialog allowing you to specify the

    computer to which an agent is to be deployed.

    Add | Computer List

    Use the Add | Computer List option to add a computer list to the servers list box. Selecting

    this option will display the Select a Computer List dialog allowing you to select a previously

    defined computer list or create a new computer list. When a computer list is selected, an

    agent will be deployed to all servers in the computer list.

    Remove

    Use the Remove button to remove the selected computer or computer list from the list box.If an agent has already been deployed, this command will also remove the agent from the

    selected machine(s). Select the computer or computer list to be removed and select the

    Remove button.

    NOTE: If an agent is removed before it completes any assigned jobs, the agent

    coordinator will reassign these unfinished jobs to another agent in the

    agent group.

    Comment

    Optionally, enter a description or comment regarding the agent(s) being deployed.

    Log on As: AccountEnter or use the browse button to specify the user account that the agent is to run as.

    Selecting the browse button will display the native Select User dialog allowing you to locate

    and select the user account to be used.

    NOTE: This account must have access to the database and the rights to perform

    whatever tasks the agent is going to be asked to do. For example, if the agent

    is to delegate Active Directory permissions, this account must have the rights to

    modify permissions over the appropriate Active Directory objects.

    Log on As: Password

    Enter the password associated with the specified user account.

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    Agent Groups Page

    Use the Agent Groups page to add the newly deployed agent(s) to one or more agent groups.

    Group agents to provide load balancing and fault tolerant processing centers. Distributing all

    tasks across the processing group, ensures tasks are processed as quickly as possible.

    Additionally, the processing group creates fault tolerance, so if an agent becomes unavailable,

    all unfinished work is redistributed across the processing center.

    Agent Group list box

    The agent group list box displays the agent group(s) to which the agent(s) being deployed

    are to be assigned. Use the Add and Remove buttons to add/remove agent groups to/from

    this list.

    Add

    Use the Add button to add agent groups to the list box. Selecting this button will display the

    Select an Agent Group dialog allowing you to select one or more agent groups from a list

    of previously defined agent groups or to create a new agent group.

    Remove

    After agent groups have been added and are displayed in the agent group list box, use the

    Remove button to remove an agent group from the list box. If an agent is already assigned

    to an agent group in the list, this command will also remove that agent from the selected

    agent group. Select the agent group to be removed and select the Remove button.

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    Select a Computer List Dialog

    The Select a Computer List dialog is displayed when the Add | Computer List option is

    selected on the Servers page of the New Agent Deployment dialog. From this dialog, select the

    computer list(s) to which NetControl Agents are to be deployed. That is, an agent will be

    deployed to all the servers included in the computer list.

    This dialog is also displayed when the Add | Computer List option is selected on the

    Computers page of the New Collector dialog. When accessed from this dialog, select the

    computer list(s) from which data is to be collected.

    Explorer View

    The explorer view, in the left pane, displays a hierarchy of the folders created to organize

    computer lists. Click the node next to a container or double-click a container to expand the

    folder structure to locate the computer list(s) to be used. Select a container to view the computer

    lists created in the selected container.

    Right-click the Computer List folder (or other user-defined folder) in the explorer view to

    display the following commands:

    New | Computer ListUse the New | Computer List command to create a new computer list. Selecting this

    command will display the New Computer List dialog allowing you to define a new computer

    list.

    New | Folder

    Use the New | Folder command to create a new folder for organizing your computer lists.

    Selecting this command will add a new folder under the currently selected container in the

    explorer view.

    Delete

    Use the Delete command to remove a user-defined container from the explorer view and

    any child containers or objects created in the selected container. This command is only

    available for user-defined containers.

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    Rename

    Use the Rename command to change the name of the selected container. This command

    is only available for user-defined containers.

    Permissions

    Use the Permissions command to display the delegated permissions for the selected

    container. Selecting this command will display the Permissions dialog allowing you to view,add or remove permissions.

    For more details on implementing application security and the Permissions dialog, see

    Chapter 3: Application Security on page 15.

    Refresh

    Use the Refresh command to retrieve and display the latest information on the dialog.

    Object List

    The object list, in the right pane, is populated based on the folder selected in the explorer view.

    From this list box, select the computer list(s) to which an agent is to be deployed.

    Right-click a computer list in the object list to display the following commands:

    Delete

    Use the Delete command to remove the computer list from the object list.

    Properties

    Use the Properties command to display the properties set for the selected computer list.

    Selecting this command will display the Properties dialog allowing you to view or modify the

    computers included in the selected computer list.

    NOTE: This dialog contains the same tabbed pages as the New Computer List dialog. See

    Computer Lists Pane on page 40 for a description of this dialog.

    Select an Agent Group Dialog

    The Select an Agent Group dialog is displayed when the Add button is selected on the Agent

    Groups page of the New Agent Deployment dialog. From this dialog, select the agent group(s)

    to which the deployed agents are to be added.

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    Explorer View

    The explorer view, in the left pane, displays a hierarchy of the folders created to organize agent

    groups. Click the node for a container or double-click a container to expand the folder structure

    to locate the agent group(s) to be included. Select a container to display the agent groups

    created in the selected container.

    Right-click the Agent Groups folder (or other user-defined folder) in the explorer view to

    display the following commands:

    New | Agent Group

    Use the New | Agent Group command to create a new agent group. Selecting this

    command will display the New Agent Group dialog allowing you to define a new agent

    group.

    New | Folder

    Use the New | Folder command to create a new folder. Selecting this command will add a

    new folder under the currently selected container in the explorer view.

    DeleteUse the Delete command to remove a user-defined container from the explorer view and

    any child containers or objects created in the selected container.

    Rename

    Use the Rename command to change the name of the selected container. This command

    is only available for user-defined containers.

    Permissions

    Use the Permissions command to display the delegated permissions for the selected

    container. Selecting this command will display the Permissions dialog allowing you to view,

    add or remove permissions.

    For more details on implementing application security and the Permissions dialog, see

    Chapter 3: Application Security on page 15.

    Refresh

    Use the Refresh command to retrieve and display the latest information on the dialog.

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    Object List

    The object list, in the right pane, is populated based on the folder selected in the explorer view.

    From this list box, select the agent group(s) to be added to the agent group list box back on the

    originating dialog. That is, the newly deployed agent will be assigned to this agent group.

    Right-click an agent group in the object list to display the following commands:

    Move to

    Use the Move to command to move the selected object to a different folder. Selecting this

    command will display the Select a Folder dialog allowing you to select the folder to which

    the object is to be moved.

    Delete

    Use the Delete command to remove the agent group from the object list.

    Permissions

    Use the Permissions command to display the delegated permissions for the selected

    object. Selecting this command will display the Permissions dialog allowing you to view,

    add or remove permissions.

    For more details on implementing application security and the Permissions dialog, see

    Chapter 3: Application Security on page 15.

    Properties

    Use the Properties command to display the properties set for the selected agent group.

    Selecting this command will display the Properties dialog allowing you to view or modify the

    agents included in the selected agent group.

    NOTE: This dialog contains the same tabbed pages as the New Agent Group dialog. See

    Creating Agent Groups on page 33 for a description of this dialog.

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    Agent Groups

    Chapter 5: Agent Groups

    Using the Resources pane in the NetControl console, you can create and maintain agent

    groups. An agent groupis a collection of one or more servers running the NetControl Agent

    Service. Workload for an agent group is distributed across all agents in the processing group

    thus allowing for process load balancing.

    The NetControl application provides no restrictions for grouping. Agents can be grouped based

    on geographical location, applications, or resource security level. Most often, geography and

    security level determine how agents are grouped. This ensures that processing does not occur

    across the WAN and that agents will be provided the proper level of security to the underlying

    data.

    One agent in an agent group will assume the role of the coordinator. The coordinator will check

    and verify that each agent in the agent group is updating within the allowed update notification

    interval. In the event of agent failure, the coordinator will redistribute the unfinished workload of

    the failed agent to the remaining agents in the agent group. Fault tolerance is built in at the

    agent and coordinator levelif the coordinator fails, another agent in the agent group will

    assume that role.

    Refer to the documentation for each deployed NetPro application to determine if it uses agent

    groups to organize agents.

    This chapter provides the following information and procedures:

    Agent Groups Pane

    Creating Agent Groups

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    Agent Groups

    Agent Groups Pane

    The Agent Groups window is displayed when Agent Groups is selected in the explorer view of

    the Resources pane. From this pane you can define agent groups and view where these agent

    groups are being used.

    Explorer View

    The explorer view displays a hierarchy of folders created to organize your agent groups.

    Agent Groups List

    The agent groups list displays a list of agent groups created under the container selected

    in the explorer view. The following information is displayed for each agent group:

    Name the name assigned to the agent group when it was created

    Comment the comment or descriptive text entered when the agent group was

    created

    Right-click an object in the agent groups list to perform tasks related to the selected object.

    Move to

    Use the Move to command to move the selected agent group to a different folder in the

    explorer view. Selecting this command will display the Select a Folder dialog allowing

    you to select the folder to which the agent group is to be moved.

    Delete

    Use the Delete command to remove the agent group from the agent groups list.

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    Agent Groups

    Permissions

    Use the Permissions command to display the delegated permissions for the selected

    agent group. Selecting this command will display the Permissions dialog allowing you

    to view, add or remove permissions.

    For more details on implementing application security and the Permissions dialog, see

    Chapter 3: Application Security on page 15.

    Properties

    Use the Properties command to display the properties set for the selected agent

    group. Selecting this command will display the Properties dialog allowing you to view

    or modify the security permissions applied to the selected agent group.

    Details View

    The details view displays information about the resource components (for example,

    collectors, schedules, etc.) that are associated with the agent group selected in the object

    list. The following information is displayed:

    Name the name of the resource component linked to the selected agent group

    Comment the comment or descriptive text entered when the resource

    component was created

    Type the type of resource component linked to the selected agent group

    Right-click in the agent groups list pane (not an object in the list) or details view pane to display

    the following commands allowing you to change the content displayed in the agent groups list/

    details view pane:

    New | Agent Group

    Use the New | Agent Group command to create a new agent group.

    View

    Expand the View command and select one of the following options to change how the

    objects in the object list are displayed:

    Tiles

    Icons

    List

    Details (default)

    Arrange By

    Expand the Arrange By command and select the appropriate option to change the sort

    order for the displayed objects. The sort options available are based on the container

    selected in the explorer view. More specifically, the options will match the column headingsin the agent groups list.

    Arrange By | Show in Groups

    Use the Arrange By | Show in Groups command to group the objects in the list based on

    the sort method selected. A check mark in front of this command will display the objects in

    groups with corresponding headings.

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    Agent Groups

    Refresh

    Use the Refresh command to retrieve and display the latest information.

    Creating Agent Groups

    You can create an agent groups and assign agents to this group at a later time or you can

    create agent groups and assign agents to the group at creation time. You can add or removeagents to existing agent groups at any time.

    NOTE: Agents can belong to more than one agent group.

    To create an empty agent group:

    Creating an 'empty' agent group allows you to assign deployed agents to this group at a

    later time. For example, by creating an empty agent group before deploying agents, you

    can assign agents to this group as part of the deployment process.

    1. Select Resources from the navigation pane.

    2. Select Agent Groups from the explorer view.

    3. Select the New | Agent Group tool bar button. (Or right-click Agent Groups and select

    the New | Agent Group menu command.) This will display the New Agent Group dialog

    where you can name the agent group.

    4. On the General page, enter a descriptive name and an optional comment to describe

    the agent group.

    5. After entering a name and description, use the OK button to close the dialog and create

    the 'empty' agent group. The newly created agent group will be displayed in the

    Resources object list when Agent Groups is selected in the explorer view.

    To create an agent group with agents:

    1. Select Resources from the navigation pane.

    2. Select Agent Groups from the explorer view.

    3. Select the New | Agent Group tool bar button or right-click menu command. This will

    display the New Agent Group dialog where you can name and specify the agents that

    are to belong to this agent group.

    4. On the General page, enter a descriptive name and an optional comment to describe

    the agent group.

    5. Open the Agents page and select the Add button. This will display the Select an Agent

    dialog allowing you to select the agent(s) to be added to the agent group.

    6. On the Agents page, you can also update the Update Notification time as desired. Thisinterval is used by the coordinator to determine if the other agents in the group are

    updating within the specified time.

    7. After entering a name and selecting the agents to be added, use the OK button to close

    the dialog and create the agent group. The newly created agent group will be displayed

    in the Resources object list when Agent Groups is selected in the explorer view.

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    Agent Groups

    To add (or remove) an agent to an agent group:

    1. Open the Resources pane and select Agent Groups from the explorer view.

    2. Expand the folder structure in the explorer view and locate the agent group to which

    agents are to be added or removed.

    3. In the object list, right-click the agent group and select Properties.

    4. This will display the Properties dialog for that agent group. Use the Agents page of this

    dialog to add (or remove) an agent to the selected agent group.

    New Agent Group Dialog

    The New Agent Group dialog is displayed when the New | Agent Group tool bar button or the

    right-click menu command is used when Agent Groups (or a subordinate folder) is selected in

    the explorer view of the Resources pane.

    This dialog consists of two tabbed pages:

    General use the General page to enter a name and description for the new agent

    group. Agents use the Agents page to specify the agents to be included in the agent group.

    General Page

    From the General page, specify the general information for the agent group. The information

    entered on this page will be displayed in the Resources object list when Agent Groups is

    selected in the explorer view.

    Name

    Enter a descriptive name for the new agent group.

    Example: US New York Mid-Town Data Center File Servers

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    Comment

    Optionally, enter a description or comment for the new agent group.

    Example: Agents in this agent group have been granted privileged access only to set

    permissions on all file servers in the Mid-Town Data Center location for New York City.

    (Note a separate agent group has been defined for the Financial Center.)

    Agents Page

    From the Agents page, specify the servers to which a NetControl Agent has been deployed that

    are to be included in the agent group.

    Agent list box

    This list box displays the agented servers to be included in the new agent group. It includes

    the server name and any comments that were entered when the agent was deployed.

    AddUse the Add button to add an agent to the agent group. Selecting this button will display

    the Select an Agent dialog allowing you to select the agent(s) to be included.

    Remove

    After agents have been added and are displayed in the Agent list box, use the Remove

    button to remove an agent from the list box (and the agent group). Select the agent to be

    removed and select the Remove button.

    Update Notification minutes

    The Update Notification interval is used by the coordinator to determine if all of the agents

    in the selected agent group are updating within the specified time. The default interval is

    5 minutes.

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    Select an Agent Dialog

    The Select an Agent dialog is displayed when the Add button is selected on the Agents page

    of the New Agent Group dialog. From this dialog, select the agent(s) to be included in the new

    agent group.

    Explorer View

    The explorer view, in the left pane, displays a hierarchy of the folders created to organize

    deployed NetControl Agents. Click the node next to the container or double-click a container to

    expand the folder structure to locate the agent(s) to be included. Select a container to display

    the agents deployed under the selected container.

    Right-click the Agents folder (or subfolder) in the explorer view to display the following

    commands:

    New | Agent

    Use the New | Agent command to deploy a NetControl Agent to a specified server.

    Selecting this command will display the New Agent Deployment dialog allowing you to

    select the server(s) to which an agent is to be deployed.Refer to New Agent Deployment Dialog on page 25 for a description of the New Agent

    Deployment dialog.

    New | Folder

    Use the New | Folder command to create a new folder to organize the deployed agents.

    Selecting this command will add a new folder under the currently selected container in the

    explorer view.

    Delete

    Use the Delete command to remove a user-defined container from the explorer view and

    any child containers or objects created in the selected container. This command is only

    available for user-defined containers.

    Rename

    Use the Rename command to change the name of the selected user-defined container.

    This command is only available for user-defined containers.

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    Agent Groups

    Permissions

    Use the Permissions command to display the delegated permissions for the selected

    container. Selecting this command will display the Permissions dialog allowing you to view,

    add or remove permissions.

    For more details on implementing application security and the Permissions dialog, see

    Chapter 3: Application Security on page 15.

    Refresh

    Use the Refresh command to retrieve and display the latest information on the dialog.

    Object List

    The object list, in the right pane, is populated based on the folder selected in the explorer view.

    From this list box, select the agent(s) to be included in the agent group.

    Right-click an agent in this list box to display the following commands:

    Start

    Use the Start command to start the agent service.

    Stop

    Use the Stop command to stop the agent service.

    Move to

    Use the Move to command to move the selected object to a different folder. Selecting this

    command will display the Select a Folder dialog allowing you to select the folder to which

    the object is to be moved.

    Remove

    Use the Remove command to remove the agent service from the selected sever.

    PermissionsUse the Permissions command to display the delegated permissions for the selected

    object. Selecting this command will display the Permissions dialog allowing you to view,

    add or remove permissions.

    For more details on implementing application security and the Permissions dialog, see

    Chapter 3: Application Security on page 15.

    Properties

    Use the Properties command to view the properties defined for the selected agent.

    Selecting this command will display the Properties dialog for the agent allowing you to

    modify the server credentials as well as the agent group(s) to which this agent is currently

    assigned.

    NOTE: This dialog contains the same tabbed pages as the New Agent Deployment dialog

    with the exception of the Change Service credentials check box. See New Agent

    Deployment Dialog on page 23 for a description of the information provided in this

    dialog.

    http://../Team%20Foundation%20Server/Enterprise%20Server/Admin%20Guide/Application_Security_ES_AG.pdfhttp://../Team%20Foundation%20Server/Enterprise%20Server/Admin%20Guide/Application_Security_ES_AG.pdfhttp://../Team%20Foundation%20Server/Enterprise%20Server/Admin%20Guide/Agents_ES_AG.pdfhttp://../Team%20Foundation%20Server/Enterprise%20Server/Admin%20Guide/Agents_ES_AG.pdfhttp://../Team%20Foundation%20Server/Enterprise%20Server/Admin%20Guide/Agents_ES_AG.pdfhttp://../Team%20Foundation%20Server/Enterprise%20Server/Admin%20Guide/Agents_ES_AG.pdfhttp://../Team%20Foundation%20Server/Enterprise%20Server/Admin%20Guide/Application_Security_ES_AG.pdfhttp://../Team%20Foundation%20Server/Enterprise%20Server/Admin%20Guide/Application_Security_ES_AG.pdf
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    Computer Lists

    Chapter 6: Computer Lists

    Using the Resources pane in the NetControl console, you can create and maintain computer

    lists. A computer listis a way to group physical computer resources based on explicit or

    dynamically generated content.

    When using the LDAP query or Script options, the computer list will be regenerated each time

    the computer list is used. The benefit of using dynamically generated computer lists, is that

    when new servers come online matching the criteria defined, they are automatically added to

    the computer list. This eliminates the need to manually add new servers each time.

    Refer to the documentation for each deployed NetPro application to determine if it can use

    computer lists.

    This chapter provides the following information and procedure:

    Computer Lists Pane

    Building Computer Lists

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    Computer Lists Pane

    The Computer Lists pane is displayed when Resources is selected in the navigation pane and

    Computer Lists is selected in the explorer view of the Resources pane. From this pane you

    can define computer lists and see to which components it is linked.

    Explorer View

    The explorer view displays a hierarchy of folders created to organize your computer lists.

    Computer Lists View

    The computer lists view displays a list of computer lists created under the container

    selected in the explorer view. The following information is displayed for each computer list:

    Name the name assigned to the computer list when it was created

    Comment the comment or descriptive text entered when the computer list was

    created

    Right-click an object in the computer list view to perform tasks related to the selectedobject.

    Move to

    Use the Move to command to move the selected computer list to a different folder in

    the explorer view. Selecting this command will display the Select a Folder dialog

    allowing you to select the folder to which the computer list is to be moved.

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    Computer Lists

    Delete

    Use the Delete command to remove the selected computer list from the computer lists

    view.

    Permissions

    Use the Permissions command to display the delegated permissions for the selected

    computer list. Selecting this command will display the Permissions dialog allowing youto view, add or remove permissions.

    For more details on implementing application security and the Permissions dialog, see

    Chapter 3: Application Security on page 15.

    Properties

    Use the Properties command to display the properties set for the selected computer

    list. Selecting this command will display the Properties dialog allowing you to view or

    modify the security permissions applied to the selected computer list.

    Details View

    The details view displays information about the resource component to which the computerlist selected in the computer list view is linked. The following information is displayed:

    Linked To the name of the resource component associated with the selected

    computer list

    Comment the comment or descriptive text entered when the linked resource

    component was created

    Type the type of resource component linked to the selected computer list

    Right-click in the computer lists pane (not an object in the list) or details view pane to display

    the following commands allowing you to change the content displayed in the computer list/

    details view pane:

    New | Computer List

    Use the New | Computer List command to create a new computer list.

    View

    Expand the View command and select one of the following options to change how the

    objects in the computer list view are displayed:

    Tiles

    Icons

    List

    Details (default)

    Arrange By

    Expand the Arrange By command and select the appropriate option to change the sort

    order for the displayed objects. The sort options available are based on the container

    selected in the explorer view. More specifically, the options will match the column headings

    in the computer lists view.

    http://../Team%20Foundation%20Server/Enterprise%20Server/Admin%20Guide/Application_Security_ES_AG.pdfhttp://../Team%20Foundation%20Server/Enterprise%20Server/Admin%20Guide/Application_Security_ES_AG.pdf
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    Arrange By | Show in Groups

    Use the Arrange By | Show in Groups command to group the objects in the list based on

    the sort method selected. A check mark in front of this command will display the objects in

    groups with corresponding headings.

    Refresh

    Use the Refresh command to retrieve and display the latest information.

    Building Computer Lists

    Using the Resources pane, you can create computer lists using one of three methods:

    creating an explicit list

    generating a list based on an LDAP query

    generating a list based on a script

    To build an explicit computer list:

    1. Select Resources from the navigation pane to open the Resources pane.

    2. Select Computer Lists from the explorer view.

    3. Select the New | Computer List tool bar button or right-click menu command. This will

    display the New Computer List dialog where you can name and build the computer list.

    4. On the General page, enter a descriptive name and an optional comment to describe

    the computer list.

    5. Proceed to the Computers page, and in the Type box select Computers.

    6. Select the Add button to display the native Select Computers dialog. From this dialog,

    select the computers to be included in this computer list.

    7. After entering a name and specifying the computers to be included in the list, use the

    OK button to close the dialog and save the computer list.

    8. The newly created computer list will be displayed in the object list when Computer Lists

    is selected in the explorer view.

    To build a dynamic computer list based on an LDAP query:

    1. Select Resources from the navigation pane to open the Resources pane.

    2. Select Computer Lists from the explorer view.

    3. Select the New | Computer List tool bar button or right-click menu command. This will

    display the New Computer List dialog where you can name and build the computer list.

    4. On the General page, enter a descriptive name and an optional comment to describe

    the computer list.

    5. Proceed to the Computers page, and in the Type box select LDAP query and fill in the

    requested information:

    Container optionally enter or use the browse button to select the container to

    be searched.

    Scope select the scope (entire subtree or immediate children only).

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    Computer Lists

    6. Use the Generate button to build the LDAP query. Selecting this button will display the

    native Find Computers dialog allowing you to specify the criteria to be used in the query.

    After entering the criteria to be included in the LDAP query, select the OK button. The

    LDAP query will be displayed in the text box back on the New Computer List dialog.

    For example, to query Active Directory for all domain controllers with names ending with

    DC001, enter the following information to create the LDAP query:

    On the Find Computers dialog, enter:

    Computer Name: *DC001

    Role: Domain Controller

    Back on the Computers tab, the Filter text box should read:

    (primaryGroupID=516)(name=*DC001)

    7. Opti