net energy metering online application training · net energy metering applications nearly doubled...
TRANSCRIPT
Green Power Connection™
Net Energy Metering Online Application Training
Presented by: Marianne Mannschreck and Joshua Cadoret
Date: March 14, 2016
2
Welcome
Historical Net Energy Metering Application Volume
Benefits of NEM Online Application to Customers and
Contractors
Planned Future Online Application Enhancements
NEM Online Application Process Workflow
Ready to Get Started?
Webcast Training Dates
Questions?
We support renewable energy and partner with our customers to ensure
safe and reliable interconnection of renewable energy into the electric grid.
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2015 NEM Application Volume Increased Sharply
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March 14, 2016
Net Energy Metering Applications nearly doubled in 2015 compared to 2014
• NEM Applications are projected to double again in 2016
– Aggregated and community net metering programs
– Leasing programs and grants
– Association forecasts
o MDV-SEIA, SEPA
• To help our customers move through the NEM interconnection application process more quickly and efficiently we have created an online application portal
5,123 42%
1,847 15%
5,269 43%
Atlantic City Electric Delmarva Pepco
0
2000
4000
6000
8000
10000
12000
14000
2009 2010 2011 2012 2013 2014 2015
As of December 31, 2015
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Benefits of the NEM Online Application
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Benefits to Customers and Contractors
Improves the quality, speed and effectiveness of the Net Energy
Metering Application process
Intuitive and interactive process guides you step by step to
complete the application
Many pull-down lists and field validations for easy input
Online signature feature eliminates the need for physical
signatures
Upload attachments online — no need to email or snail-mail
supporting documents
Save paper and postage from printing and mailing hard-copy
applications
Self-service provides immediate updates on missing or inaccurate
information — no need to wait for returned emails or phone calls
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Benefits to Customers and Contractors
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Automation quickly moves the application along to the next step in
the process
Automated data validation reduces application errors and missing
information
Monitor your application’s status 24/7 in near-real-time through a
personalized dashboard
Ability to see aggregated reports for all pending applications
submitted online by the contractor
New online contractor account includes ability to designate access
to multiple users
Online application portal is accessible from any internet
connection, including tablets in the field
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Online NEM Application Process Workflow
March 14, 2016
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Online NEM Application Process
The general online application submission process is:
Contractor logs in to the online application portal
Contractor completes the online application and uploads supporting documents,
then submits
Atlantic City Electric sends the customer an email advising the application is
ready for their online review and approval
Following the link in the email, customer logs in to Atlantic City Electric’s My
Account page
Customer clicks on the “Requested Work” icon in the upper left box
Customer reviews the application, agrees to the Terms and Conditions and the
application, and submits
The system calculates and sends the contractor an invoice for the application fee
The application proceeds through the approval steps. Customer and contractor
can log in and monitor progress through their personalized NEM Dashboard, 24/7
Contractor installs the system
Contractor logs in and completes Application Part 2
Customer logs in to My Account and approves Application Part 2
Atlantic City Electric completes final process steps and sends customer and
contractor an Authorization to Operate
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Online NEM Application Process Workflow
• First step: Contractors educate your customers in advance that soon
they will need to approve their NEM application through Atlantic City
Electric’s My Account
• As part of your customer sales and education, provide the customer
with this Customer Approval of NEM Applications guide —
downloadable or printable from www.atlanticcityelectric.com/gpc
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Where to Find the Customer Approval of Net Metering
Applications Guide
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To view or download the
Customer Approval of
NEM Applications guide
www.atlanticcityelectric.
com/gpc
In the left Nav column,
the Publications link or
In the Frequently
Asked Questions
section
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Online NEM Application Process Workflow
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To start a new application
online, contractors and self-
install customers will go to
atlanticcityelectric.com/gpc
• Follow the online
interconnection application
link, or
• In the Nav column, under Net
Metering and Small
Generator Interconnections,
select Apply for
Interconnection
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Online NEM Application Process Workflow
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To start a new application
online, contractors will
either click Login — if a
returning user — or
Register if a first-time user
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Online NEM Application Process Workflow
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To Login, contractor enters username and password. Or if you have
not yet registered, click Sign Up Now
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Online NEM Application: First-Time Users Create a New
Account
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Contractor creates a username that
is between six and 25 characters
long
• It may contain upper and lower case
characters, numbers, and the following
special characters @ . _
Enter an email address
• This email will be used to receive
communications from us such as retrieval
of forgotten username or password or
password resets
Select Contractor from the Type of
Use drop down menu
Type the verification code
• Image verification is a security measure
used to prevent computer programs from
creating accounts
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Online NEM Application: Create a New Account
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Click Get Access Code to continue
your registration process. The
system generates your access code
and sends it to the email address
provided on the previous screen
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Online NEM Application: Create a New Account
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Check your email to retrieve your
access code
Return to the Create a New Account
screen and enter the access code
First-time users enter your
organization name
• Companies with multiple locations should
include a location in the organization
name to differentiate between sites, ex.
Solar Inc - Avon or Solar Inc - Belmar)
• The organization name has a 100
character limit
• Organizations can create logins for
multiple employees (Solar Inc Avon - Jerry
White, Solar Inc Avon - Jo Blue, etc.)
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Online NEM Application: Create a New Account
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Read PHI Terms and
Conditions. Check the box
“I Agree to the Terms and
Conditions as stated”
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Online NEM Application: Create a New Account
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Choose an authentication
image. Click Continue
• This image will be displayed
each time you log in, as an
additional security measure
to verify you are entering an
authentic PHI website
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Online NEM Application: Create a New Account
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Choose security questions
and create answers for each
Click Continue
Registration is now complete
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Online NEM Application: Create a New Account
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Contractor returns to Apply
Online screen at
atlanticcityelectric.com/gpc
and selects Login
Login and enter your
username
• Your security image will
appear to confirm you are
on an authentic, secure PHI
website
Enter your password and
click Continue
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Online NEM Application: New Application
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After logging in, you will be
in the NEM Dashboard
view
Key features include:
• Search filters
• Tabs organize your
applications by status
• Expandable application
details
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Online NEM Application: New Application
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To start a new NEM
application, click on the blue
tab labeled New
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Online NEM Application: New Application
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Contractor selects a PHI
utility — Atlantic City
Electric, Pepco, or
Delmarva Power for the
premise location
Select a state for the
premise location
Select the type of
application — Initial or
Addition/Upgrade
Click on Next
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Online NEM Application: New Application
March 14, 2016
Contractor enters the Customer of
record’s legal name for the NEM
application
Fill in the mailing address —
street, city, state and ZIP Code
• Hint: use the customer’s name
and address exactly as listed
on the customer’s Atlantic City
Electric bill
Note the blue arrow near the top
of the screen indicating you are in
the Customer Info section of the
application
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Online NEM Application: Customer Information
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Contractor enters the customer or
Authorized Agent’s telephone
number and email address
Fill in any alternate project contact
details — contact name, street, city,
state, ZIP Code, day and evening
telephone numbers, fax number and
email address
Click Next
• Next automatically saves any
information added
• Use Save if you have to log out
before completing an application in
its entirety
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Online NEM Application: Customer Information
March 14, 2016
Contractor enters the Facility
street information
• Use the Unit No box to
indicate if there is a
quadrant (ex. 701 9th
Street NW)
• In cases where there is a
unit number AND a
quadrant, enter both in the
unit box (ex. NW, #104)
Enter city, state, ZIP, nearest
cross street
Use information from a prior
Atlantic City Electric bill to
enter the utility account
number, meter number,
energy supplier, and current
energy consumption
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Online NEM Application: Level and Estimated Service Date
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In the Requested Procedure
section, contractor selects
which application level is
appropriate for this
interconnection request
The online portal currently
only processes Net Meter
generation
• Contractors seeking
Cogeneration and Small
Power Production should use
the appropriate paper
application forms
Select the estimated
commissioning service date
Click Next
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Online NEM Application: Confirm Facility Address and
Atlantic City Electric Account Number
March 14, 2016
Contractor reviews the
facility address and Atlantic
City Electric account
number for that address
• If you need to change any
information, select No
• If all the information is
correct, re-enter the
Atlantic City Electric
account number for the
facility address and select
Yes Confirm
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Online NEM Application: Confirm Facility Address and
Atlantic City Electric Account Number
March 14, 2016
Contractor chooses an
Energy Source, Prime Mover,
Nameplate Rating (kW),
Nameplate Voltage (Volts)
If applicable, enter the Open
Circuit Voltage and the Rated
Current (Amps)
If applicable, enter the Short
Circuit Current (Amps)
Enter the Generator (or PV
Panel) Manufacturer, Model #
and Rating
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Online NEM Application: PV System Information
March 14, 2016
If PV panels will be used, fill in
the Type of Tracking, and the
Shading Angles at East, South,
and West (separated by
commas)
Enter the AC System Design
Total Capacity (in kW and kVA)
Choose Inverter Type
• Enter Inverter Manufacturer,
Model # and Rating — for more
than one, enter all in the same
field, separated by a comma
• Enter Ampere Rating and number
of inverters
• Enter AC Inverter Total Rating
(kW)
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Online NEM Application: System Information
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Enter Nominal Voltage Rating (VAC),
Nominal DC Voltage (VDC), Efficiency
percentage, Power Factor percentage,
and Frequency (Hz)
Select whether inverter is utility-
taggable, lockable, and has an
accessible disconnect
Indicate whether one-line diagram and
site plans are ready to attach
Indicate whether you plan to export
power
Enter the Estimated Gross Annual
Energy Production (kW)
Confirm the inverter is IEEE1547 and
UL1741 certified
Indicate if transformer is customer-
owned and primary service is from
Atlantic City Electric (rare)
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Online NEM Application: System Information
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Indicate whether equipment is
owner (customer) installed
Enter Contractor contact
information — Company name,
street address, city, state, and ZIP
Code
Provide contractor contact
person, day and evening phone
numbers, fax number and email
address
• Note that most fields, including email
are required
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Electrical Contractor Information
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Indicate whether the electrical
contractor is the same or different
from the equipment contractor
List the Electrical Contractor company
name, address, city, state, ZIP Code
Enter the Electrical Contractor contact
name, day and evening telephone
numbers, fax and email address
Provide the Electrical Contractor’s
license number
Indicate whether the license is active
Indicate whether the small generator
facility is eligible for net metering
Select Next
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Attach Supporting Documents
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Attach the Site Plan
Attach the One-Line Diagram
Attach the Aggregated NEM application (if
applicable)
Attach the Generator Nameplate and
Manufacturer Specification Sheet (if
applicable)
Attach the new construction usage
calculator (if applicable)
Attach the Manufacturer’s Cut Sheet
Attach any other relevant documents
Select Next
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Review Interconnection Application
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Review each section’s
information
If edits are needed, use the
green navigational arrows to
move to that section of the
application
Click the “Down” and “Up”
arrows to open and close the
field, review the information,
and close the field. Then
select the next category of
information to review.
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Contractor Reviews Attachments
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Review attachments
If edits are needed, use the green
navigational arrows to move to that
section of the application
The system automatically calculates
and displays any application fees
owed
If everything is correct, click on
Submit to Customer
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Contractor Submits Application to Customer for Review
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Once you have clicked Submit
to Customer, you will see a
popup box asking you to
confirm you are ready for the
application to be sent to the
customer
• Click Confirm
The system automatically
generates an email to the
customer (contractor will be
copied) indicating an
application and agreement are
ready for their review and
electronic signature
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Application Ready for Review Email to Customer
March 14, 2016
The customer
receives an email,
indicating an
application and
agreement are
ready for their
review and
electronic
signature
The email has a
link and
instructions on
how to access the
request through
My Account
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Customer My Account Sign-In
March 14, 2016
Customer clicks the link in their
email that takes them to My
Account
Customer enters their My
Account user name, verifies
their security image is correct,
enters their password and
clicks Continue
Customers who have not yet
set up their My Account will
need to register
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Customer My Account Registration
March 14, 2016
OR
On www.atlanticcityelectric.com follow the Register Now steps.
Have your last Atlantic City Electric bill at hand
Establishing My Account does not mean a customer is signing up for
paperless billing, although this is one of the services available in
My Account
• Customers who decline to set up a My Account cannot proceed with an online
application — the contractor must complete and submit a paper application
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Customer My Account Registration
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Customer
clicks the link
in their email
that takes
them to My
Account
Customer
clicks
Requested
Work to view
their NEM
Application
Part I
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Customer NEM Dashboard: Pickup Requested Work
March 14, 2016
Customer clicks on
the Pending tab
Click Pickup to
review your NEM
application and
agreement
Click History to see all
details of your
application
To view and or print
your application, select
View and Print
To delete an application,
select Delete
• Caution — deleted
applications cannot be
retrieved
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Customer NEM Dashboard: Pick Up Requested Work
March 14, 2016
Customer reviews all sections of
your application. If something
looks incorrect, you cannot
make changes to the application
— you’ll need your contractor to
make modifications
• Contact your contractor
immediately to discuss the issues
• To send the application back to
your contractor for changes, click
Return to Contractor
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Customer Signs Application
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If Customer agrees with the
application, read and agree to
the Terms and Conditions
Customer electronically signs
the NEM Interconnection
Application Part I
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Customer Submits NEM Application Part I
March 14, 2016
Customer electronically signs the
Interconnection Agreement, reads
and agrees to the Terms and
Conditions
Customer clicks OK on the “I
Agree” pop-up window
Click Submit
Click Confirm on the “Confirm
Submit” pop-up window
The date the Customer signs and
submits the online application is
Atlantic City Electric’s Receipt
Date
• After that date, Atlantic City Electric has
3 business days to acknowledge the
application receipt
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Atlantic City Electric Reviews the Application Part I
March 14, 2016
Atlantic City
Electric’s Green
Power Connection
Team reviews the
signed NEM
Application Part I
for completeness
GPC sends an
Acknowledgement
of Receipt email to
the Customer and
Contractor
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Contractor Pays Application Fee
March 14, 2016
The system calculates and
sends the Contractor an invoice
for any application fees
Contractors can pay their
invoices by credit card or bank
debit through Speedpay, or by
mailing in a check with the
invoice
• Access Speedpay at
atlanticcityelectric.com/specialbilling
48
Atlantic City Electric Engineering Review
March 14, 2016
Atlantic City Electric
Engineering teams
access the NEM
Application Part I
and review it for
feasibility
GPC sends the
contractor and
customer an
Approval to Install
or a Screening
Result listing the
conditions required
for approval
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Contractor Installs Equipment
March 14, 2016
Contractor installs the
equipment and obtains
Electrical Inspection Certificate
indicating “Solar” or “PV”
Contractor signs in to the portal
In the Pending tab, select the
appropriate application and
click Complete Part 2
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Contractor Completes NEM Application Part 2
March 14, 2016
Fill out the NEM Application
Part 2 Certificate of Completion
and review for accuracy
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Attach Application Part 2 Documents
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Attach the Inspection Certificate
• Ensure the certificate indicates
“Solar,” “PV,” “Wind,” etc.
Attach the As-Built documents, if
applicable
Attach any other documents and
click Submit to Customer
A pop-up window appears asking
“Are You Ready to Submit to
Customer?”
Click Yes Confirm
52
Application Part 2 Ready for Customer Review
March 14, 2016
Atlantic City Electric
sends the customer
an email informing
them Application
Part 2 is ready for
review and
approval
Customer clicks on
the link in the email
and signs into My
Account
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Customer Reviews Application Part 2
March 14, 2016
Within My Account, customer
clicks on the Requested Work
icon to view their NEM
Application Part 2
Customer clicks Pick Up Part 2
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Customer Reviews Application Part 2
March 14, 2016
Customer reviews NEM Application Part 2 in
its entirety including:
• Customer Information
• Facility Information
• System Information
• Contractor Information
• All Attachments
Customer signs the
NEM Application,
selects I Agree to
indicate agreement
to Terms and
Conditions, and
clicks Submit
The Application Part
2 proceeds to
Atlantic City Electric
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Customer Reviews Application Part 2
March 14, 2016
Atlantic City Electric
reviews the NEM
Application Part 2
If it passes final review,
Atlantic City Electric
schedules the NEM meter
exchange and emails the
customer an
Authorization to Operate
Congratulations!
Customer can begin using
their generation system as
soon as they receive the
Authorization to Operate
56
What if Customer Doesn’t Want to Use My Account?
March 14, 2016
We hope contractors and
customers are convinced of
the benefits of the online
application process
If My Account cannot be
used, contractor will need to
submit a paper application
• While paper applications are still
accepted there are downsides
compared to online applications
• Manual applications mean
slower processing, and the
potential for errors and
incomplete applications
• Contractors cannot monitor
application status through an
online NEM Application
dashboard
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Planned Future Online Application Enhancements
March 14, 2016
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Future Online Application Enhancements
March 14, 2016
While the initial version of the NEM online application is very
robust, we will add more features and enhancements over
the next several months, including:
Automated data fill and additional validation
On-demand online payments • Meanwhile you can continue to pay NEM application fees
through Speedpay at atlanticcityelectric.com/specialbilling
or by mailing in a check with your invoice
Other usability enhancements and features
59
New Information on AtlanticCityElectric.com/gpc
March 14, 2016
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Education: Is Solar Right For You?
March 14, 2016
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Education: Is Solar Right For You?
March 14, 2016
New tool that allows
customers to evaluate
various options for solar
projects
Enter a specific address
for granular results
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Interactive
Type in premise address
Red – interconnection not
available
Orange – interconnection
available for systems
up to 50 kW
Yellow – interconnection
available for systems
up to 250 kW
Interconnection may be
accommodated with system
upgrade at developer’s or
customer’s expense
Education: Restricted Circuit Map
www.AtlanticCityElectric.com/gpc
March 14, 2016
63
Acceptable Inverters List
March 14, 2016
In most cases, inverters that comply with IEEE 1547 and UL 1741
will be acceptable for interconnection
For more information contact our
Green Power Connection Team
www.atlanticcityelectric.com/gpc
(866) 634-5571
(856) 351-7523 (fax)
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Educational Materials: Publications
March 14, 2016
All PDFs can be printed
from
AtlanticCityElectric.com/gpc
Request brochures
from
NEMEducation@
pepcoholdings.com
65
Training Dates
March 14, 2016
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Additional Training Dates
Atlantic City Electric Webcasts: Register at
atlanticcityelectric.com/gpc
• 3 p.m. Thursday March 17
• 12 p.m. Monday April 4
• 3 p.m. Thursday April 7
Delmarva Power Webcasts: Register at delmarva.com/gpc
• 12 p.m. Monday March 21
• 3 p.m. Thursday March 24
• 12 p.m. Monday April 11
• 3 p.m. Thursday April 14
Pepco Webcasts: Register at pepco.com/gpc
• 12 p.m. Monday March 28
• 3 p.m. Thursday March 31
March 14, 2016
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Ready to Get Started?
March 14, 2016
Apply online at www.AtlanticCityElectric.com/gpc
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See the wealth of information available at
www.atlanticcityelectric.com/gpc
Read additional FAQs on the GPC website
Tell friends and neighbors about these webcasts • Also offered in Delmarva Power and Pepco
Contact us Green Power Connection Team
www.atlanticcityelectric.com/gpc
(866) 634-5571
How Can I Learn More?
March 14, 2016