netball queensland leaders conference 2015 · 2017. 10. 6. · leaders need above the line...
TRANSCRIPT
Netball Queensland Leaders Conference
2015
Best sports company in the world to work for? Arizona Diamondbacks
CEO’s goal: “Treat our fans, employees, and players better than any team in sports.” Hall proudly points to the core operating framework he adopted called the “Circle of Success.” It describes how the Diamondbacks organization needs to focus on five things:
• Performance (on the field)• Community• Culture• Financial efficiency• Fan experience
Leaders’ Values and Behaviours lead to Shareholder Value/High Performance
Corporate Culture
Leaders’ Values/Behaviours
Competitive Advantage
Shareholder Value or High Performance
Complexity is increasing faster than leader capability – emotional and mental capability must be aligned to the challenge the organisation faces
Time
1980s 1990s 2000s
Leader capability gap= behaviour= mindset
Complexity
Leader capability
2010 onwards
But… LEADERS ARE STRUGGLING
Leaders need Above the Line behaviours and capabilities
Above the Line
Below the Line
ComplyingBelonging
PassiveConservative
Pleasing
ProtectingDistant
ArrogantCritical
ControllingPerfectionistic
DrivenAmbitionsAutocratic
RelatingCaring
Mentor & DevelopCollaborative
Self Aware
AchievementStrategic
Purpose & VisionAchieves ResultsDecision Making
IntegrityCourage
Systemic thinkerSelf Awareness
Personal LearnerInterpersonal Intelligence
Windows 8
DOS
I have…..
I am…..
Power and Accountability Triangle
Source: The drama triangle – Karpman 1968
And they need to harness the power of relationships
© 2014 Fortinberry Murray
And build high-performance teams
That can work across boundaries
10
To create high a performance culture
Case study
Changing the CA culture
OUR DESIRED CULTURE
Australian Cricket
accountability 385 4(R)
teamwork 272 4(R)
commitment 215 5(I)
respect 188 2(R)
trust 181 5(R)
continuous improvement 178 4(O)
honesty 170 5(I)
open communication 158 2(R)
balance (home/work) 143 4(O)
excellence 138 3(I)
AC Value Jumps
OUR VALUES AND BEHAVIOURS
Is your leadership helping or hindering a high performance culture?
Workshop
Leadership and culture “mess” exercises
A systemic problem is actually a system of interrelated problems. It is a “mess”.Instead of intervening in one part of the “mess” in an attempt to improve it, the ideal design school proposes an ideal redesign of the whole messHence we talk about problem (dis)solving not problem solving.The logic of the solution is not the logic of the problem.
(Dis)solving problems using systems thinking
STEPS:
1. Conduct problem analysis to identify the causes of what stops us from having the right culture right culture and leadership
2. Identify co-creating factors (frogs)
2. Brainstorm ideals – transform the frogs into princes
3. Create the ideal design by integrating the brainstorming output into a coherent design – this will design – this will give you your change footprint
(Dis)solving problems using systems thinking
World Cafe
• A World Café generally works by setting up a literal “café” ambiance where participants are invited to discuss an issue in small groups, of no more than six to eight people, while sitting around café tables.
• At regular and pre-defined intervals, the participants move to a new table to discuss another issue or challenge other participants with their opinions. One table host, acting as a facilitator, remains at each table during the entirety of the event and summarises each conversation for the whole audience and the newly arriving participants of the next round.
• This allows the proceeding conversation to be cross-fertilised with the ideas generated in former conversations with other participants.