NETRACPERFORMANCE MANAGEMENT

In today's telecom market, networks are rapidly growing

and becoming increasingly complex and diverse. The

market demands that Communication Service Providers

(CSPs) implement smart and efficient Next Generation

Network infrastructure that support mobile, fixed and

data networks. The challenge of CSPs in the world of

convergent networks, is assuring that their customers

will enjoy services without disruptions, in spite of the

increasing complexity of network technology and

architecture.

Performance Management is both the foundation of

service providers' assurance portfolios and a key player

in customer relationship management. Based on over

a decade of experience in the performance

management business, TTI Telecom Performance

Management Solution assures service providers

improved overall quality of their services in the network,

maximized resource utilization usage, and better

planning of network growth.

NETRAC PERFORMANCE MANAGEMENT

N E X T G E N E R A T I O N P E R F O R M A N C EM A N A G E M E N T S O L U T I O N

Analyze – TTI Telecom Performance Management

solution offers sophisticated analysis capabilities,

creating various kinds of Key Performance

Indicators (KPI) and Key Quality Indicators (KQI).

It supports advanced performance analysis taking

into account late and missing Operational

Management (OMs).

Detect – TTI Telecom Performance Management

Solution detects performance degradation in near

real-time based on performance and xDR data,

using powerful Smart Thresholds.

Present – TTI Telecom Performance Management

Solution presents the analyzed data using ready-

to-use, pre-scheduled and easy to customize

reports, notifications and a valuable collection

of value packs. The solution also allows at-a-

glance view of network health using a dashboard,

network schematic views and GIS Maps.

Extend – CSPs need an OSS solution to support

fast deployment of new serv ices and

technologies and rapid changes in network

capacity, TTI Telecom performance solution

supports fast deployment of new services based

on TTI Telecom Implementation Tools.

Collaborate – Integration of analysis data

generated by TTI Telecom performance

management solution and data from TTI Telecom

Fault solution improves the overall service assuring

capabilities. CSPs get a better picture of network

and service status by analyzing network faults

together with TCAs (Threshold Crossing Alarms)

and by drilling-down from alerts to their originating

KPIs and xDRS.

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PERFORMANCE MANAGEMENTVALUE PROPOSITIONS

Collect - TTI Telecom Performance Solution collects

counters, logs and xDRs from multi-vendor and

multi-technology networks, service probes, and

external sources. Easy integration with external

systems is achieved using open and standard API

interfaces.

Process – TTI Telecom Mediation supports a wide

variety of data formats, standard and proprietary.

Counters are extracted from their original data

format, enriched with configuration information

and prepared for analysis and reporting.

PERFORMANCE MANAGEMENTAPPLICATIONSTTI Telecom Performance Management Module (PMM)

is a robust, powerful, highly scalable network and

service performance management system. It collects

and analyzes performance data from multi-vendor and

multi-technology networks, service probes, and

external sources.

TrafficGuard is a state-of-the-art Threshold tool that

proactively assures quality of service by detecting

irregular network and service behavior in near real-

time and generating Threshold Crossing Alarms

(TCAs) based on user def ined thresholds.

TTI Telecom PMM Reporter is a comprehensive and

intuitive reporting tool which allows CSPs to efficiently

analyze their network behavior and service availability.

It provides an optional set of predefined reports for

multiple technologies such as 3G, IP, and Broadband

Access. PMM Reporter also offers a web-based

T T I T E L E C O M | N E T R A C P E R F O R M A N C E M A N A G E M E N T3

wizard for generating ad-hoc reports.� intuitive

Netrac Dashboard, GIS Maps and Schematic Views

applications allow managers and users to view

network health at-a-glance

NETRAC MEDIATIONAPPLICATIONSTTI Telecom powerful service and network assurance

Mediation is a robust bi-directional engine that collects

data from the network and sends commands to the

network. Netrac Mediation collects data from multiple

TCAsLogsCollectionEventsxDRs

3G

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N E T R A C P M M

KQI/KPI GENERATION

AGGREGATION BY TIME AND TOPOLOGY

ANALYSIS BY PEEK HOUR AND BUSY HOUR

B I - D I R E C T I O N A L A S S U R A N C E M E D I A T I O N

Commands

IP SDH/PDHSWITCHINGATMVoIPN E T W O R K

I M P L E M E N T I O NT O O L S

GSM/GPRS

ALARM MONITORING SCHEMATIC VIEWSREPORTS DASHBOARD GIS MAPS

A P P L I C A T I O NI N T E R F A C E S

THRESHOLD CROSSING ALARMS(FM)

NETRAC STUDIO

N E T R A C M E D I A T I O NAUTO DISCOVERY | CONNECTION | COLLECTION | PROCESSING | ENRICHM E N T

T R A F F I C G U A R DSMART THRESHOLDS

STANDARD API

SERVICE AVAILABILITYC A L L E X P E R T

ANALYZE DETAIL

RECORD (XDRS)

P M G E NXDRS TO KQI

Performance on Maps

types of sources such as Operational Measurements

(OM) and xDRs. This data is easily parsed, transformed,

formatted, and validated to be stored in a database or

sent to external applications such as Fault and

Performance management systems.

IMPLEMENTATION TOOLSTTI Telecom implementation tools provide a powerful

framework for fast creation and deployment of both

fault and performance collection libraries. The

implementation tools include wizards for automatic

creation of performance libraries based on SNMP

Mibs. TTI Telecom Netrac Studio is a central framework

for integrating systems based on business rules with

automated and f lexible l ibrary-creation and

administration tools. TTI Telecom Report Studio is an

intuitive and efficient reporting and query tool which

provides capabilities for creating both ad-hoc and

predefined sophisticated reports and charts.

T T I T E L E C O M | N E T R A C P E R F O R M A N C E M A N A G E M E N T4

TTI TELECOM APPROACHPowerful data processing capabilitiesThe performance management solution of TTI Telecom

offers a set of data processing abilities that when put

together compose a robust, scalable and best-of-breed

solut ion.TTI Telecom PMM uses advanced

mathematical calculations to generate Key Performance

Indicators (KPI) and Key Quality Indicators (KQI) by

leveraging Operational Measurement (OM) from

different sources to meaningful information, thus

providing a clear insight into network and service

behavior.

The performance management engine collects data

from Network Elements and Element Managers,

analyzes the data, normalizes the data into generic

tables (KPI generation), compensates for missing data

(Interpolation), aggregates the data into different time

periods (Aggregation), cleans old data from the

database (Thin-out) and calculates Busy Hours and

Peak Hours (Specia l Per iods Calculat ion).

Telecom industry experience has proven that traffic

and other QoS parameters behave differently at

different times. TTI Telecom TrafficGuard monitors

traffic patterns for abnormal behavior in near real-time

and generates quality of service alerts based on KPIs

and KQIs Smart Thresholds. TrafficGuard allows end

user, with an easy-to-use, intuitive web-based interface

to add, edit, delete, activate and deactivate thresholds.

Ensured ExtensibilityCSPs need an OSS solution to support fast deployment

of new services and technologies and rapid changes

in network capacity. TTI Telecom therefore offers, in

addition to the off-the-shelf Libraries, easy-to-use

Netrac Studio

T T I T E L E C O M | N E T R A C P E R F O R M A N C E M A N A G E M E N T5

implementation tools that enable CSPs to quickly

adapt to growing, expanding and changing converged

network requirements. TTI Telecom customers use

these extensibility capabilities to insure faster time-

to-market at lower service del ivery costs.

Consolidated Fault and PerformanceOfferingTTI Telecom sees its unique positioning as a provider

of fault and performance integrated solutions as a

significant advantage for customers looking to get the

most out of their next generation networks. As new

network technologies emerge, the combination of the

two worlds becomes essential in order to control and

manage services and keep service level and quality at

the level that our customers expect. Both product

lines evolved together based on the same infrastructure

and are tightly integrated.

TTI - TELECOM IS OUR BUSINESS Knowledge and Experience - TTI Telecom has

over a decade of Telecom related experience.

TTI Telecom uses this knowledge and

experience to better build and implement

performance management products that fit today

CSP’s needs.

Multi-vendor - TTI Telecom offers multi-vendor

and multi technology network adaptors. TTI

Telecom Performance Management solution

seamlessly aggregates and correlates data from

multiple vendors and technologies.

Extensibility - Powerful Netrac Mediation enables

CSPs to quickly adapt to frequently changing

network requirements as they deploy and manage

3G wireless, IP, and broadband data network along

with legacy voice networks.

Proactive - TTI Telecom offers state-of-the-art

tools that proactively assure quality of service by

detecting irregular network and service behavior

in near real-time and by generating Threshold

Crossing Alarms (TCA) based on Smart

Thresholds.

Unif ied Configuration Management - TTI

Telecom ’s unique, uni f ied conf igurat ion

management enables an end-to-end holistic view

of network health, leading to faster and more

efficient problem resolution.

Pre-integrated Assurance Solution - TTI Telecom

bundles Fault and Performance solutions to

offer a complete Service Assurance offering.

As new network technologies emerge, the

combination of the two worlds becomes

essential in order to control and manage

services and keep service level and quality at

the level that our customers expect.

TrafficGuard Thresholds

T T I T E L E C O M | N E T R A C P E R F O R M A N C E M A N A G E M E N T6

TTI TELECOM PERFORMANCE VALUE PACKS REPORTS

Data Domain Predefined Reports:

Standard Reports

RFC 1213 support

Interface Throughput

Interface Utilization

Interface Discards & Errors

UDP Statistics

TCP Statistics

IP Statistics

ICMP Statistics

Bridge Traffic & Discard

Ethernet Errors VLAN Statistics

VLAN Capacity

MPLS Interface IN Statistics

MPLS Interface OUT Statistics

ADSL ATU-C Statistics

ADSL ATU-R Statistics

ADSL ATU-C Channel

Statistics

PPP Statistics

DS1 24-Hour Interval Errors

Cisco & Juniper Reports

Traffic between BGP areas

based on Netflow Collection

NetFlow Statistics

JUNIPER CPU Utilization

JUNIPER Memory Utilization

JUNIPER Temperature

Juniper VPN Pseudo-WireStatistics

Round Trip Delay & ErrorStatistics

Voice Score Statistics

General

Class-map Utilization

Match Utilization

Policy-map Queue Drop

SIP Traffic 1

SIP Traffic 2

SIP Server Errors

Traffic bandwidth In/Out per

Precedence

IP-SLA & RPM

Jitter & Packet loss Statistics

Latency Statistics

Probe Details Data Cisco IP-SLA Report

Data Router Interface BW per TO

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Cellular Domain Predefined Reports:

Route Statistics / MSC

Statistics

Trunkroute performance Report

MHT Incoming/Outgoing

ASR Incoming/Outgoing

Total Incoming/Outgoing Traffic

Calculated traffic capacity fromErlang B table

Available/Unavailable Devices

locked/Available devices %

Route Utilization %

Total congestion %

Total restricted calls %

Total calls

Total answered calls

Route Performance Daily /

Weekly

Deviation report

SGSN

SGSN Average / Peak Processorload

Gs messages discarded due tooverload

GGSN

PDP GGSN Success Rate %

IP packets rcvd

Drop & Error GTP data packetsper GGSN

Dropped traffic for different trafficclasses

Cell Statistics

TCH congestion time

TCH full-rate traffic level

TCH Drop Rate %

TCH Assignment success rate %

Full-rate TCH utilization %

SDCCH Drop Rate %

TCH assignment failures due to

TCH congestion

Total number of drops on TCH

RNC

Daily 20 Worst RNC

HO Cause Cell/RNC

HW RACH SCCPCH Load

Cell/RNC

Hand Over per RNC

HO Failure Cell/RNC

Intra System HHO Cell/RNC

RRC Setup and Access Complete

Ratio %

RRC Drop Ratio %

Average RAB HT

Overall RAB Setup Failure Rate %

Overall RAB Drop Rate %

PS Performance Cell/RNC

HSPA / UMTS / GPRS / GSM

Cellular - Route Performance Deviation

Cellular - Trunk Route Statistics Reports

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For more information about our products and solutions:w w w . t t i - t e l e c o m . c o m

North America

2 Hudson Place, 6th FloorHoboken, NJ 07030Tel: +1 201 7953883 ext.200Fax: +1 201 7953920

International

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TTI Team Telecom International Ltd. (Nasdaq:

TTIL) is a leading provider of next generation

Operations Support Systems (OSSs) to

Communications Service Providers (CSPs)

worldwide. For incumbent and emerging CSPs

in the fixed, mobile and cable markets, we provide

robust OSS solutions that help manage their

networks and services effectively. Our Netrac

product portfolio delivers an automated, proactive

and customer-centric approach to Service

Assurance, including Fault Management,

Performance Management and Service

Management, complemented by network

synchronization and activation. Netrac is

compatible with multiple technologies and industry

standards, and is uniquely positioned to converge

legacy and next -generat ion networks.