nettech solutions supporting local users and groups lesson three
TRANSCRIPT
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NetTech Solutions
Supporting Local Users andGroups
Lesson Three
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NetTech Solutions
Objectives
• Configure the user environment
• Configure and troubleshoot local user and group accounts
• Troubleshoot system startup and user logon problems
• Troubleshoot security settings and local security policy
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NetTech Solutions
Supporting Local User Accounts and Groups
• Understanding Logon• On a Local Computer
– To gain initial access to the computer
– To control access to local computer resources
– To control access to network resources in a workgroup environment
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NetTech Solutions
Supporting Local User Accounts and Groups
• Creating Users and Groups– User Accounts tool– Local Users And Groups tool
• Default User Accounts– Administrator– Guest– HelpAssistant– SUPPORT_xxxxx
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NetTech Solutions
Creating User Accounts
• From Computer Management
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NetTech Solutions
Creating User Accounts cont.
• From Control Panel
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NetTech Solutions
Creating Strong Passwords
• Bad Password Practice:– Using no password – Using a real name, user name, or company
name makes for an easy-to-guess password
– Using a common dictionary word– Using any password that you write down or
that you share
• Passwords should be:– At least eight characters– A combination of lowercase and uppercase
letters, numbers, and symbols– Passwords should be changed regularly.
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NetTech Solutions
Managing User Accounts
• Local User Properties:
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NetTech Solutions
Supporting Groups
• Groups simplify the assignment of permissions and user rights to user accounts.
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NetTech Solutions
Default Group Accounts
• Administrators• Backup Operators• Guests• Network Configuration Operators• Power Users• Remote Desktop Users• Replicator• Users• HelpServices
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NetTech Solutions
Special Groups
• Everyone• Authenticated Users• Interactive• Network
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NetTech Solutions
Creating Groups
• Select “New Group”
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NetTech Solutions
Security Identifiers (SIDs)
• User accounts and groups are considered security principals, meaning that you can grant them access to resources on a computer. Windows
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NetTech Solutions
Limitations of Windows XP Home Edition
• Windows XP Home Edition, limitations:– does not support the creation of local
groups.– The Local Users And Groups tool is not
available– must create and manage users through the
User Accounts tool in Control Panel.– only two types of accounts:
• Computer Administrator,• Limited
– Windows XP Home Edition does not have an account named Administrator.
– Windows XP Home Edition cannot join a domain.
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NetTech Solutions
User Profiles
• Windows XP supports the following types of user profiles:– Local– Roaming– Mandatory
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NetTech Solutions
Local Profile Storage
Within each user profile, several files and folders contain configuration information and data, including the following:
Application Data
Cookies
Desktop
Favorites
Local Setting
My Documents
My Recent Documents
NetHood
PrintHood
Send To
Start Menu
Templates
NTUSER.DAT
NTUSER.DAT.LOG
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NetTech Solutions
Built-In User Profiles
• Default User profile• All Users profile
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NetTech Solutions
Using Multiple Profiles for the Same User Account
• Same Name Two different accounts:– Local– Domain
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NetTech Solutions
Fast User Switching
• allows multiple local user accounts to log on to a computer simultaneously
• Practice: Work with Local User Accounts and Groups– Page 3-22
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NetTech Solutions
Troubleshooting User Logon
• Troubleshooting Password Problems
• Resolving Lost Passwords for Local User Accounts
• Using Administrator Local account to reset a password will result in the loss of:– E-mail that is encrypted with the user’s
public key– Internet passwords that are saved on
the computer– Files that the user has encrypted
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NetTech Solutions
Two ways to reset the password
• Use CTRL + ALT + DEL choose reset password or
• Create a Password Reset Disk– Allows a user to reset their own
password without loss of information
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NetTech Solutions
Troubleshooting Domain Logon Problems
• Make sure the user is logging into the correct domain and not locally
• Cached Credentials– Must have SP1 or later
• Troubleshooting Missing Domain Controller Issues
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NetTech Solutions
Supporting Security Settings and Local Security Policy
• Understanding Local Security Policy– As the name suggests, Local Security
Policy applies only to the local computer. Using Local Security Policy, you can control the following:
• Who accesses the computer• Which resources users are
authorized to use on their computers
• Whether a user’s or group’s actions are audited (recorded in the Windows Event Log)
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NetTech Solutions
Order of Policy Application
1. Local Security Policy
2. Active Directory site
3. Active Directory domain
4. Active Directory OU
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NetTech Solutions
Resultant Set of Policy (RSoP)
• Policy settings are cumulative, so all settings contribute to effective policy.
• The effective policy is called the Resultant Set of Policy (RSoP).
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NetTech Solutions
GPRESULT
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NetTech Solutions
Configuring Local Security Policy
• Local Security Policy
• Group Policy Object
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NetTech Solutions
Local Security Policy
• Password Policy• Account Lockout Policy• Audit Policy
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NetTech Solutions
Audit Policy
• Logs are created in the Security Log file in Computer management Events or
• In Administrative Tools under Events
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NetTech Solutions
Summary
• Case Scenario Exercises– Page 3-44
• Troubleshooting Lab– Page 3-44
• Chapter Summery– Page 3-45
• Key Points– Page 3-46
• Key Terms– Page 3-47