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Page 1: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis

SoftwareSawtoothThe survey software of choice

1

An Introduction to Conjoint Analysis

Presentation 1

Page 2: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis

How Do You Make Choices?

SECTION 1

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Page 3: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

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An Introduction to Conjoint Analysis

How many choicesdo you make during a typical day?

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Page 4: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

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An Introduction to Conjoint Analysis

Some choices are trivial…

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Page 5: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis

Wansink, B., & Sobal, J. (2007). Mindless Eating: The 200 Daily Food Decisions We Overlook. Environment and Behavior, 39(1), 106-123.

Some choices are trivial…

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Page 6: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

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An Introduction to Conjoint Analysis

Others are far more complex …

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Page 7: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis

Others are far more complex …

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Page 8: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis

And some choices are laden with emotion.

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Page 9: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

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An Introduction to Conjoint Analysis 9

We need to understand how people make choices so we can create better alternativesand try to predict their choices

Page 10: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

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An Introduction to Conjoint Analysis 10

Many choices are composed of multiple attributes or features

Page 11: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

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An Introduction to Conjoint Analysis 11

✓ Likelihood of success✓ Risks ✓ Pain factors ✓ Side effects ✓ Life disruption

Cancer treatment:

Page 12: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

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An Introduction to Conjoint Analysis 12

Learning how people value the components of an alternative helps us

design more desirable offerings

Page 13: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis 13

We also prefer high-likelihood alternatives that are inexpensive

Page 14: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis 14

Page 15: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis 15

Page 16: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis

What Is Conjoint Analysis?

SECTION 2

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Page 17: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis

Click play button to launch a five-minute video from http://youtu.be/Su2qIrTmv1c

What Can Conjoint Analysis Do for You?

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Page 18: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis

Traditionally, researchers have written surveys that ask people about their preferences

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Page 19: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis

Which brand do you prefer?

vs.

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Page 20: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis

What interest rate would you like?

vs.

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Page 21: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis

How much risk are you willing to take?

vs.

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Page 22: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis

Answers are often trivial or unenlightening

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Page 23: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis

How important is it that you get the …

✓ Brand

✓ Interest rate

✓ Annual fee

✓ Credit limit

…that you want?

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Page 24: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis

7.5

8.1

7.2

6.7

0 5 10

Credit Limit

Annual Fee

Interest Rate

Brand

Average Importance Ratings

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Page 25: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis 25

Page 26: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis

You can’t have the highest fuel efficiency and the most performance

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Page 27: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis

Conjoint analysis mimics the real world and doesn’t allow people to say everything is important

Trade-off: a balance achieved between two desirable but incompatible features; a compromise.

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Page 28: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis

12%

No Fee

$5000 limit

9.5%

No Fee

$3000 limit

7.5%

$75

$9000 limit

11.5%

$50

$7500 limit

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Page 29: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis

http://www.sawtoothsoftware.com/baseball

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Page 30: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis

What Outputs Can You Get

From Conjoint?

SECTION 3

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Page 31: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis 31

Three conjoint analysis outputs

Utilities Importancescores

Market simulations

Page 32: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis 32

Utilities (part worths)

Numeric values that reflect the desirability of different features

2.5 1.8

5.3 3.2 1.4

Page 33: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis 33

Importance scores

Measure how much influence each attribute has on someone’s choice

2.5

1.8

0.7

5.3

1.4

3.9

0.7+ 3.9

4.6

0.74.6

15.2%=3.94.6

84.8%=

Importances are directly affected by the range of levels you choose for each attribute!

Page 34: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis 34

Market simulations

Competitive market scenarios to predict which products respondents would choose

Page 35: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis 35

Market simulations

Competitive market scenarios to predict which products respondents would choose

Vanilla (2.5) + 35¢ (3.2) = 5.7Chocolate (1.8) + 25¢ (5.3) = 7.1

Page 36: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis 36

Market simulations

Competitive market scenarios to predict which products respondents would choose

Page 37: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis

Market Simulation

Assumptions

SECTION 4

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Page 38: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis

All attributes that affect buyer choices in the real world have

been accounted for

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Page 39: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

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An Introduction to Conjoint Analysis

Each product has equal availability (distribution)

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Page 40: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

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An Introduction to Conjoint Analysis

Respondents are aware of all products

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Page 41: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

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An Introduction to Conjoint Analysis

The products reach long-range equilibrium

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Page 42: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

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An Introduction to Conjoint Analysis

Equal effectiveness of sales force

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Page 43: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

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An Introduction to Conjoint Analysis

No out-of-stockconditions

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Page 44: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

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An Introduction to Conjoint Analysis 44

Shares of preference don’t always match real world market shares

Page 45: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

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An Introduction to Conjoint Analysis 45

Conjoint simulator assumptions usually don’t hold true in the real world

Page 46: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

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An Introduction to Conjoint Analysis 46

Page 47: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis 47

Conjoint simulators predict respondents’ interest in products or services

Page 48: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

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An Introduction to Conjoint Analysis 48

Conjoint simulators help managers design alternatives that achieve higher choice likelihood

Page 49: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis 49

Page 50: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

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An Introduction to Conjoint Analysis

Conjoint SimulatorExamples

SECTION 5

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Page 51: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis

Lets you play “what-if” games to investigate the value of modificationsto an existing product or alternative

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Page 52: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

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An Introduction to Conjoint Analysis

Lets you predict which healthcare treatment options respondents or segments of the population will choose

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Page 53: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

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An Introduction to Conjoint Analysis

Lets you estimate how to design new products to maximize buyer interest at low manufacturing cost

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Page 54: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

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An Introduction to Conjoint Analysis

Lets you investigate product line extensions

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Page 55: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis

Lets you estimate demand curves

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Page 56: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

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An Introduction to Conjoint Analysis 56

Page 57: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

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An Introduction to Conjoint Analysis

Choice-Based Conjoint

Adaptive Choice-Based Conjoint

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Page 60: New An Introduction to Conjoint Analysis · 2020. 6. 19. · An Introduction to Conjoint Analysis Paul E. Green Wharton School– University of Pennsylvania Daniel L. McFadden University

© Sawtooth Software, Inc. | www.sawtoothsoftware.com

An Introduction to Conjoint Analysis

SoftwareSawtoothThe survey software of choice

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www.SawtoothSoftware.com

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