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An Introduction to Conjoint Analysis
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An Introduction to Conjoint Analysis
Presentation 1
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An Introduction to Conjoint Analysis
How Do You Make Choices?
SECTION 1
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An Introduction to Conjoint Analysis
How many choicesdo you make during a typical day?
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An Introduction to Conjoint Analysis
Some choices are trivial…
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An Introduction to Conjoint Analysis
Wansink, B., & Sobal, J. (2007). Mindless Eating: The 200 Daily Food Decisions We Overlook. Environment and Behavior, 39(1), 106-123.
Some choices are trivial…
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An Introduction to Conjoint Analysis
Others are far more complex …
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An Introduction to Conjoint Analysis
Others are far more complex …
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An Introduction to Conjoint Analysis
And some choices are laden with emotion.
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An Introduction to Conjoint Analysis 9
We need to understand how people make choices so we can create better alternativesand try to predict their choices
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An Introduction to Conjoint Analysis 10
Many choices are composed of multiple attributes or features
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An Introduction to Conjoint Analysis 11
✓ Likelihood of success✓ Risks ✓ Pain factors ✓ Side effects ✓ Life disruption
Cancer treatment:
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An Introduction to Conjoint Analysis 12
Learning how people value the components of an alternative helps us
design more desirable offerings
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An Introduction to Conjoint Analysis 13
We also prefer high-likelihood alternatives that are inexpensive
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An Introduction to Conjoint Analysis 14
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An Introduction to Conjoint Analysis 15
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An Introduction to Conjoint Analysis
What Is Conjoint Analysis?
SECTION 2
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An Introduction to Conjoint Analysis
Click play button to launch a five-minute video from http://youtu.be/Su2qIrTmv1c
What Can Conjoint Analysis Do for You?
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An Introduction to Conjoint Analysis
Traditionally, researchers have written surveys that ask people about their preferences
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An Introduction to Conjoint Analysis
Which brand do you prefer?
vs.
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An Introduction to Conjoint Analysis
What interest rate would you like?
vs.
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An Introduction to Conjoint Analysis
How much risk are you willing to take?
vs.
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An Introduction to Conjoint Analysis
Answers are often trivial or unenlightening
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An Introduction to Conjoint Analysis
How important is it that you get the …
✓ Brand
✓ Interest rate
✓ Annual fee
✓ Credit limit
…that you want?
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An Introduction to Conjoint Analysis
7.5
8.1
7.2
6.7
0 5 10
Credit Limit
Annual Fee
Interest Rate
Brand
Average Importance Ratings
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An Introduction to Conjoint Analysis 25
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An Introduction to Conjoint Analysis
You can’t have the highest fuel efficiency and the most performance
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An Introduction to Conjoint Analysis
Conjoint analysis mimics the real world and doesn’t allow people to say everything is important
Trade-off: a balance achieved between two desirable but incompatible features; a compromise.
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An Introduction to Conjoint Analysis
12%
No Fee
$5000 limit
9.5%
No Fee
$3000 limit
7.5%
$75
$9000 limit
11.5%
$50
$7500 limit
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An Introduction to Conjoint Analysis
http://www.sawtoothsoftware.com/baseball
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An Introduction to Conjoint Analysis
What Outputs Can You Get
From Conjoint?
SECTION 3
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An Introduction to Conjoint Analysis 31
Three conjoint analysis outputs
Utilities Importancescores
Market simulations
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An Introduction to Conjoint Analysis 32
Utilities (part worths)
Numeric values that reflect the desirability of different features
2.5 1.8
5.3 3.2 1.4
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An Introduction to Conjoint Analysis 33
Importance scores
Measure how much influence each attribute has on someone’s choice
2.5
1.8
0.7
5.3
1.4
3.9
0.7+ 3.9
4.6
0.74.6
15.2%=3.94.6
84.8%=
Importances are directly affected by the range of levels you choose for each attribute!
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An Introduction to Conjoint Analysis 34
Market simulations
Competitive market scenarios to predict which products respondents would choose
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An Introduction to Conjoint Analysis 35
Market simulations
Competitive market scenarios to predict which products respondents would choose
Vanilla (2.5) + 35¢ (3.2) = 5.7Chocolate (1.8) + 25¢ (5.3) = 7.1
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An Introduction to Conjoint Analysis 36
Market simulations
Competitive market scenarios to predict which products respondents would choose
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An Introduction to Conjoint Analysis
Market Simulation
Assumptions
SECTION 4
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An Introduction to Conjoint Analysis
All attributes that affect buyer choices in the real world have
been accounted for
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An Introduction to Conjoint Analysis
Each product has equal availability (distribution)
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An Introduction to Conjoint Analysis
Respondents are aware of all products
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An Introduction to Conjoint Analysis
The products reach long-range equilibrium
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An Introduction to Conjoint Analysis
Equal effectiveness of sales force
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An Introduction to Conjoint Analysis
No out-of-stockconditions
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An Introduction to Conjoint Analysis 44
Shares of preference don’t always match real world market shares
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An Introduction to Conjoint Analysis 45
Conjoint simulator assumptions usually don’t hold true in the real world
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An Introduction to Conjoint Analysis 46
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Conjoint simulators predict respondents’ interest in products or services
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An Introduction to Conjoint Analysis 48
Conjoint simulators help managers design alternatives that achieve higher choice likelihood
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An Introduction to Conjoint Analysis 49
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An Introduction to Conjoint Analysis
Conjoint SimulatorExamples
SECTION 5
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An Introduction to Conjoint Analysis
Lets you play “what-if” games to investigate the value of modificationsto an existing product or alternative
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An Introduction to Conjoint Analysis
Lets you predict which healthcare treatment options respondents or segments of the population will choose
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An Introduction to Conjoint Analysis
Lets you estimate how to design new products to maximize buyer interest at low manufacturing cost
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An Introduction to Conjoint Analysis
Lets you investigate product line extensions
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An Introduction to Conjoint Analysis
Lets you estimate demand curves
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An Introduction to Conjoint Analysis 56
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An Introduction to Conjoint Analysis
Choice-Based Conjoint
Adaptive Choice-Based Conjoint
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An Introduction to Conjoint Analysis
Paul E. GreenWharton School–
University of Pennsylvania
Daniel L. McFaddenUniversity of
California–Berkeley, MIT, University of
Southern California
Jordan J. LouviereUniversity of Technology–
Sydney, University of South Australia
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An Introduction to Conjoint Analysis 59
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An Introduction to Conjoint Analysis
SoftwareSawtoothThe survey software of choice
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www.SawtoothSoftware.com
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