new classification of hospitals and other health facilities in the philippines

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DOH Initiatives on Regulation: New Classification of Hospitals and Other Health Facilities in the Philippines By: NILDA B. SILVERA, RN, MPH, DHRD

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Classification of Hospitals and Other Health Facilities in the Philippines

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Page 1: New Classification of Hospitals and Other Health Facilities in the Philippines

DOH Initiatives on

Regulation:

New Classification

of Hospitals and

Other Health

Facilities in the

Philippines

By: NILDA B. SILVERA, RN, MPH, DHRD

Page 2: New Classification of Hospitals and Other Health Facilities in the Philippines

Regulatory Function of the DOH:

• Constitution

• DOH Mandate

• Specific Laws

Page 3: New Classification of Hospitals and Other Health Facilities in the Philippines

The DEPARTMENT OF HEALTH as:

Lead agency for Health and Healthcare

Services:

As mandated by law to protect, promote and

maintain the health of the Filipinos

As an influential leader of the health sector

As it continues to provide

guidelines, policies, standards and state of the art

in health and healthcare

Page 4: New Classification of Hospitals and Other Health Facilities in the Philippines

What is Regulation?

• A process or activity in which government requires or prescribes certain activities or behavior on the part of individuals and institutions through a continuing administrative process.

• A prescription by the government that must be complied with by the intended individuals and firms.

- Howlett and Ramesh

Page 5: New Classification of Hospitals and Other Health Facilities in the Philippines

What is Regulation?

• The use of the coercive power of the state to change the behavior of or to impose constraints on organization and individuals.

• Includes the full range of legal instruments (laws, decrees, orders, codes, administrative rules, guidelines), whether issued by the government or by non-governmental bodies to which the government has delegated regulatory power

- Roberts et.al

Page 6: New Classification of Hospitals and Other Health Facilities in the Philippines

Purposes of Regulation

• Establish basic conditions for market

exchange

• Enhance equity

• Correct market failures

• Correct unacceptable market results

Page 7: New Classification of Hospitals and Other Health Facilities in the Philippines

Regulatory Approaches in the Health Sector

• Regulating capacity

• Regulating prices

• Regulating quality

• Regulating market structure and levels of service

• Regulating entitlements

Page 8: New Classification of Hospitals and Other Health Facilities in the Philippines

BUREAU OF HEALTH FACILITIES AND SERVICES

Page 9: New Classification of Hospitals and Other Health Facilities in the Philippines

GENERAL FUNCTIONS

1. Sets standards and guidelines for regulation of various health facilities and services

2. Disseminates regulatory policies and standards for information and compliance

3. Issues permits to construct, license to operate, certificates of accreditation, SEC endorsement as to name of health facility, certification of BHFS regulated health facilities for foreign travel purposes (DFA requirement), authentication of PEME certificates for OCWs and clearance to operate HMO’s

4. Ensures sustainability of health facilities compliance with regulatory standards through monitoring and quality assurance

4. Provides consultation and advisory services to stakeholders

5. Develops and conducts research relative to the regulation of health facilities and services

Page 10: New Classification of Hospitals and Other Health Facilities in the Philippines

REGULATED HEALTH FACILITIES

Page 11: New Classification of Hospitals and Other Health Facilities in the Philippines

REGULATED HEALTH FACILITIES

FACILITIESBHFS CHD LREDs

Initial Renewal Initial Renewal

1. Hospitals √ √Level 2 and 3

√Level 1

2. OFW Clinics √ √3. FS Dialysis Clinics √ √4. Ambulatory Surgical

Clinics√ √

5. Kidney Transplant Facilities

√ √

6. Dental Lab √ √7. FS Clinical Lab √ √8. Drinking Water

Testing Facilities √ √

Page 12: New Classification of Hospitals and Other Health Facilities in the Philippines

FACILITIESBHFS CHD LREDs

Initial Renewal Initial Renewal

9. Drug Testing Lab √ √10. DATRC √ √11. Acute/Chronic Psych Care

and Custodial Care Facility√ √

12. Dental Clinics - Private Schools & Occupational Establishments (For policy review)

√ √

13. Stem Cell Facilities (IRR for finalization)

√ √

14. FS Blood Centers (govt. and PRC)

√ √

15. BCU (govt. and PRC) √ √

REGULATED HEALTH FACILITIES

Page 13: New Classification of Hospitals and Other Health Facilities in the Philippines

16. Hospital Blood Bank √Level 3

√Level 3

17. Hospital Blood Stations √Level 2

√Level 2

√Level 1

√Level 1

18. HIV Testing Lab √Hospital Level

2 and 3

√Hospital Level

2 and 3

√FS Labs and

Level 1 Hospital

√FS Labs and

Level 1 Hospital

19. Newborn Screening Centers

√ √

20. Birthing Homes (IRR for finalization)

√ √

21. Other HFs Category A without beds (e.g. RHUs)(IRR for finalization)

√ √

REGULATED HEALTH FACILITIES

FACILITIESBHFS CHD LREDs

Initial Renewal Initial Renewal

Page 14: New Classification of Hospitals and Other Health Facilities in the Philippines

BASIS FOR REGULATION

Page 15: New Classification of Hospitals and Other Health Facilities in the Philippines

FACILITIES MANDATE REGULATORYINSTRUMENT

1. Ambulatory Surgical Clinic

• AO 183 s 2004 (amendment in progress)

• AO 24 s. 1994• AO 2008-0027• AO 2008-0111

License to Operate

2. Dialysis Clinic • AO 2013-0003• AO 2012-0001• AO 2008-0027• AO 2006-0037• AO 163 s. 2004

License to Operate

3. Drug Abuse Treatment and Rehabilitation Center

• RA 9165• DDB Resolution (IRR

Governing Accreditation of Drug Treatment and Rehabilitation Centers and Accreditation of Center Personnel)

Certificate of Accreditation

BASIS FOR REGULATION

Page 16: New Classification of Hospitals and Other Health Facilities in the Philippines

FACILITIES MANDATE REGULATORYINSTRUMENT

4. Drug Testing Laboratory • RA 9165• DDB Resolution (IRR

Governing Accreditation of DTLs in the Philippines, as revised)

Certificate of Accreditation

5. Health MaintenanceOrganization

6. Kidney Transplant Facility

7. Medical Facility for Overseas Workers and Seafarers

• AO 34 s. 1994

• AO 2008-0034• AO 81 s. 2003

• RA 10022• AO 2013-0006• AO 2010-0022• AO 2008-0027• AO 2007-0025• AO 181 s. 2004

Clearance to Operate

Certificate of Accreditation

Certificate of Accreditation

BASIS FOR REGULATION

Page 17: New Classification of Hospitals and Other Health Facilities in the Philippines

BASIS FOR REGULATION

FACILITIES MANDATE REGULATORYINSTRUMENT

8. Newborn Screening Center

• RA 9288 and its IRR• AO 2008-0026-A• AO 2008-0026• DM 2008-0123• DM2008-0044• DM 2008-0020• AO 2008-0002• AO 2007-0001

Certificate of Accreditation

9. Water Testing Laboratory

10. Dental Laboratory

• PD 856• AO 2006-0024

• PD 1542 s. 1978• DC 79 s. 1988• AO 28 s 2003• RA 9484 s. 2007• AO 2008-0010• AO 2008-0019

Certificate of Accreditation

License to Operate

Page 18: New Classification of Hospitals and Other Health Facilities in the Philippines

FACILITIES MANDATE REGULATORYINSTRUMENT

11, 12 and 13. Blood Service Facility, Blood Bank and BC

• RA 7719• AO 2005-0002• AO 2008-0008

License to Operate

14. Clinical Laboratory • RA s. 4688• AO 2007-0027 and 2007A• AO 2008-0007• AO 2008-0002• DM 2009-0086• DM 2009-0183

License to Operate

15. Drinking Water Testing Laboratory

• PD 856• RA 9275• AO 2006-0024• AO 2007-0001• DC 2007-0134• AO 2008-0002

Certificate of Accreditation

BASIS FOR REGULATION

Page 19: New Classification of Hospitals and Other Health Facilities in the Philippines

FACILITIES MANDATE REGULATORYINSTRUMENT

16. HIV Testing Laboratory • AO 2005-0027• AO 2005-0027-A• AO 2008-0002

Subsumed in the LTO of CL and BB

17. Hospital • RA s. 4226• AO 2012-0012• AO 2011-0020• AO 2010-0081• AO 2008-0021• AO 2007- 0021• AO 2007-0022

License to Operate

18. Dental Clinica. Occupationalb. Private School

• AO 3 s 1998• AO 4 s 1998

Certificate of Accreditation

19. Psychiatric Care Facility • RA 4226• AO 147 s. 2004• AO 2005-0029

License to Operate

BASIS FOR REGULATION

Page 20: New Classification of Hospitals and Other Health Facilities in the Philippines

20 and 21. Birthing Home and Other HFs Category A without beds (e.g. RHUs)

• RA s. 4226• AO 2012-0012• AO 2011-0020

License to Operate

BASIS FOR REGULATION

FACILITIES MANDATE REGULATORYINSTRUMENT

Page 21: New Classification of Hospitals and Other Health Facilities in the Philippines

Only those with money (i.e., the rich) can fully pay for out of pocket payments and often they

have generous health insurance

The near-poor and the lower middle classes can become impoverished to meet out of pocket

payments for health care.

The very poor don’t even have pockets

Page 22: New Classification of Hospitals and Other Health Facilities in the Philippines

Access to Healthcare

Page 23: New Classification of Hospitals and Other Health Facilities in the Philippines

Administrative Order

No. 2012 – 0012

“New Classification of Hospitals and Other

Health Facilities”

Administrative Order

No. 2011 – 0020

“Streamlining of Licensure and Accreditation

of Hospitals”

Page 24: New Classification of Hospitals and Other Health Facilities in the Philippines

Administrative Order

No. 2011 – 0020

“Streamlining of Licensure and

Accreditation of Hospitals”

Department of Health

Bureau of Health Facilities and Services

Page 25: New Classification of Hospitals and Other Health Facilities in the Philippines

OBJECTIVE

To improve access to quality

health facilities with the

efficient use of limited

government resources and

without compromising the

quality of care

Page 26: New Classification of Hospitals and Other Health Facilities in the Philippines

Scope and Coverage

Regulatory offices – BHFS,

FDA, CHD, PhilHealth

All government and private

hospitals

Page 27: New Classification of Hospitals and Other Health Facilities in the Philippines

DOH LICENSE1. All DOH licensed hospitals shall be

deemed automatically accredited by

PhilHealth as Centers of Safety.

(Basic Participation per Philhealth

Circular No. 54)

2. Stakeholders shall comply with the

standards and requirements

prescribed in the enhanced

assessment tool for licensure of

hospitals posted at DOH website.

Page 28: New Classification of Hospitals and Other Health Facilities in the Philippines

Administrative Order

No. 2012 – 0012

“New Classification of Hospitals and

Other Health Facilities”

Department of Health

Bureau of Health Facilities and Services

Page 29: New Classification of Hospitals and Other Health Facilities in the Philippines

EVOLUTION OF HOSPITAL NOMENCLATURE

AO No. 68–A

s. 1989

AO No. 70–A

s. 2002

AO No. 147

s. 2004

AO No.

2005 – 0029

Primary Infirmary Infirmary Level 1

SecondaryFirst Level

Referral Hospital

Primary Care

HospitalLevel 2

Tertiary

(Non-Teaching)

Second Level

Referral Hospital

Secondary

Care HospitalLevel 3

Tertiary

(Teaching)

Third Level

Referral Hospital

Tertiary Care

HospitalLevel 4

Page 30: New Classification of Hospitals and Other Health Facilities in the Philippines

Legal Basis for Defining a Hospital Per

R.A. 4226Section 2 Section 8 Section 16

Beds or

cribs or

bassinets

for 24 hour

use or

longer

Bed space

Laboratory

OR

X-ray

Pharmacy

OPD

DR

Isolation

Morgue

Classify hospitals

as to:

General or Special

Service Capacity

Size or bed capacity

Training or not

All 3 Sections of the Law have to be complied

with to be classified as a hospital.

Page 31: New Classification of Hospitals and Other Health Facilities in the Philippines

OLD CLASSIFICATION OF HOSPITALS

PER DOH A.O. NO. 2005 – 0029

LEVEL 1 LEVEL 2 LEVEL 3 LEVEL 4

Primary care Level 1 plus: Level 2 plus: Level 3 plus:

General Medicine Surgery Specialty Clinical

Care with

departmentalized

clinical services

Teaching and/or training

with at least 1 accredited

residency training

program for physicians

General

Pediatrics

AnesthesiaEmergency and

Out-patient

ServicesGeneral Dentistry

Department of

Emergency Medicine

General

ObstetricsPharmacy Provision for ICU

Specialized and sub-

specialized forms of

treatment, surgical

procedure and intensive

careNon-surgical

Gynecology

Secondary

Clinical

Laboratory

Tertiary Clinical

Laboratory

Rehabilitation Service

Minor Surgery1st Level

Radiology

2nd Level

Radiology3rd Level Radiology

Page 32: New Classification of Hospitals and Other Health Facilities in the Philippines

INCONSISTENCY OF OLD CLASSIFICATION VS. LAW

CATEGORYBed

spaceOR DR OPD Lab X-ray P I M

Consistent

with Law

Level 1 ✓ X ✓ X X X X X X NO

Level 2 ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ YES

Level 3✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓

YES

Level 4✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓

YES

Therefore, Level 1 does not qualify as a hospital and must be given

a different category for licensure purposes.

Page 33: New Classification of Hospitals and Other Health Facilities in the Philippines

Classification of Hospitals

According to Ownership:

A. Government

Created by law. May be under DOH, DND,DOJ, PNP, LGU, SUCs, GOCC and others

B. Private

May be a single proprietorship, partnership,corporation, cooperative, foundation,religious, non-government organization andothers

A.O. No. 2012 – 0012 Rule V. B. 1. a., p. 6

Page 34: New Classification of Hospitals and Other Health Facilities in the Philippines

Classification of Hospitals

According to Functional Capacity:

A. General HospitalProvides medical and surgical care to the sick andinjured and maternity care and shall have asminimum, the following clinical services: medicine,pediatrics, obstetrics and gynecology, surgery andanesthesia, emergency services, out-patient andancillary services.

B. Specialty HospitalSpecializes in a particular disease or condition or inone type of patient.

A.O. No. 2012 – 0012 Rule V. B. 1. b., p.

6

Page 35: New Classification of Hospitals and Other Health Facilities in the Philippines

Examples of SPECIALTY HOSPITALS

Particular

Disease

Particular

Organ(s)

Particular Group

of Patients

National

Orthopedic

Hospital

Lung CenterPhilippine Children’s

Medical Center

National Center

for Mental Health

Philippine Heart

Center

National Children’s

Hospital

San Lazaro

Hospital

National Kidney

and Transplant

Institute

Dr. Jose Fabella

Memorial Hospital

Page 36: New Classification of Hospitals and Other Health Facilities in the Philippines

Classification of Hospitals

According to Trauma Capability:

Guidelines formulated by PCS

A. Trauma-Capable FacilityA DOH licensed hospital designated as a traumacenter.

B. Trauma-Receiving FacilityA DOH licensed hospital within the trauma servicearea which receives trauma patients for transportto the point of care or a trauma center.

A.O. No. 2012 – 0012 Rule V. B. 1. c. 3., p.

8

Page 37: New Classification of Hospitals and Other Health Facilities in the Philippines

OLD NEW

LEVEL I

RE-CLASSIFY TO

OTHER HEALTH

FACILITIES

LEVEL 2 LEVEL 1

LEVEL 3 LEVEL 2

LEVEL 4 LEVEL 3

Classification of General

Hospitals

Page 38: New Classification of Hospitals and Other Health Facilities in the Philippines

GENERAL LEVEL 1 LEVEL 2 LEVEL 3

Clinical

Services

and

Facilities for

In-Patients

Consulting

Specialists in:

Medicine

Pediatrics

OB-GYNE

Surgery

Level 1 plus all: Level 2 plus all:

Departmentalized

Clinical Services

Teaching/ training with

accredited residency

training program in

the 4 major clinical

services

Emergency and Out-

patient ServicesRespiratory Unit Physical Medicine and

Rehabilitation UnitIsolation Facilities General ICU

Surgical/ Maternity

Facilities

High Risk

Pregnancy Unit

Ambulatory Surgical

Clinic

Dental Clinic NICU Dialysis Clinic

Ancillary

Services

Secondary Clinical

Laboratory

Tertiary Clinical

Laboratory

Tertiary lab with

histopathology

Blood Station Blood Station Blood Bank

1st Level X-ray2nd Level X-ray

with mobile unit3rd Level X-ray

Pharmacy

Page 39: New Classification of Hospitals and Other Health Facilities in the Philippines

NEW CLASSIFICATION OF OTHER HEALTH FACILITIES

A B C D

Primary Care

Facility

Custodial Care

Facility

Diagnostic/

Therapeutic Facility

Specialized Out-

Patient Facility

With In-patient

Beds:

Infirmary/

Dispensary

Birthing Home

Psychiatric

Care Facility

Laboratories:

Clinical Lab/ HIV

Blood Service

Facilities

Drug Test Lab

NB Screening Lab

Water Lab

Dialysis Clinic

(DC)

Ambulatory

Surgical Clinic

(ASC)

Without Beds:

Medical Out-

patient Clinics

OFW Clinics

Dental Clinics

Drug Abuse

Treatment and

Rehabilitation

Center

(DATRC)

Ionizing Machines as

X-ray, CT scan,

mammography and

others

In-Vitro

Fertilization (IVF)

Centers

Sanitarium/

Leprosarium

Non-Ionizing Machines

as ultrasound, MRI and

others

Radiation

Oncology Facility

Nursing Home Nuclear MedicineOncology Center/

Clinic

Page 40: New Classification of Hospitals and Other Health Facilities in the Philippines

HOSPITALSOTHER HEALTH

FACILITIES

GENERAL

Level 1

Level 2

Level 3

(Teaching/

Training)

A. Primary Care Facility

B. Custodial Care

Facility

C. Diagnostic/

Therapeutic Facility

SPECIALTYD. Specialized Out-

Patient Facility

NEW CLASSIFICATION

Page 41: New Classification of Hospitals and Other Health Facilities in the Philippines

Implementing Mechanisms

The name of the institution shall be

compatible with the functional capacity

of the health facility. All health facilities

regulated by DOH applying for SEC

and/or DTI registration shall undergo

clearance from BHFS.

Example: A clinic cannot be called a

medical center.

A.O. No. 2012 – 0012 Rule V. A. 6 p. 5

Page 42: New Classification of Hospitals and Other Health Facilities in the Philippines

Implementing Mechanisms

Every health facility shall

have a duly licensed

physician to oversee the

clinical/ medical operations

of the health facility.

A.O. No. 2012 – 0012 Rule V. B. 3. a. p. 11

Page 43: New Classification of Hospitals and Other Health Facilities in the Philippines

Implementing Mechanisms

Applications for DOH-PTC of New

Hospitals having at least 100 beds

shall require the approval of the

Secretary of Health. The foregoing is

not limited to New Hospitals but covers

other health facilities as may be

required by the Secretary of Health.

A.O. No. 2012 – 0012 Rule VI. B. 6 p. 15

Page 44: New Classification of Hospitals and Other Health Facilities in the Philippines

INITIAL LTO

Each CHD shall issue the

initial LTO of other health

facilities under Category A –

Primary Care Facility with

in-patient beds.

A.O. No. 2012 – 0012 Rule VI. C. 3. p. 15

Page 45: New Classification of Hospitals and Other Health Facilities in the Philippines

INITIAL LTO

BHFS shall issue LTO of all

new hospitals and other

health facilities covered by

other DOH issuances.

A.O. No. 2012 – 0012 Rule VI. C. 3. p. 15

Page 46: New Classification of Hospitals and Other Health Facilities in the Philippines

RENEWAL OF LTO

Each CHD shall renew LTO of

Level 1 hospitals and renew

LTO of other health facilities

under Category A – Primary

Care Facility with in-patient

beds.

A.O. No. 2012 – 0012 Rule VI. D. 1. p. 16

Page 47: New Classification of Hospitals and Other Health Facilities in the Philippines

RENEWAL OF LTO

BHFS shall renew LTO of Level 2

and Level 3 hospitals following

OSS licensure system for hospitals

and renew LTO/accreditation of

health facilities covered by other

DOH issuances.

A.O. No. 2012 – 0012 Rule VI. D. 2. p. 16

Page 48: New Classification of Hospitals and Other Health Facilities in the Philippines

TRANSITORY PROVISIONS

1. These rules and regulations shall be

enforced on New Hospitals applying for

LTO.

2. Hospitals categorized as Level 2, 3, 4,

applying for renewal of LTO shall be

given a grace period of 3 years to attain

full compliance with these rules and

regulations.

A.O. No. 2012 – 0012 Rule XIII. p. 18

Page 49: New Classification of Hospitals and Other Health Facilities in the Philippines

3. Existing Level 1 health facilities

which cannot comply with the

provisions stated in Sections 2, 8

and 16 of R.A. 4226, shall be re-

classified to ‘Other Health Facilities’.

A.O. No. 2012 – 0012 Rule XIII. p. 18

Page 50: New Classification of Hospitals and Other Health Facilities in the Philippines

CERTIFICATE OF NEED

SPECIFIC GUIDELINES

The requirement for a Certificate of Need (CON) shall only apply to proposed new government general hospitals.

Private individuals or corporations who shall establish new general hospitals shall no longer be required to secure a Certificate of Need (CON) from the Center for Health Development.

Proposed new private general hospitals should have at least one hundred (100) beds.

Page 51: New Classification of Hospitals and Other Health Facilities in the Philippines

SECONDARY CARE

PRIMARY CARE

TERTIARY CARE

Page 52: New Classification of Hospitals and Other Health Facilities in the Philippines

Evaluation Criteria:

1. Responsiveness to health needs

2. Access and equitable health care

3. Relevance to health care needs

4. Health care outcomes

Page 53: New Classification of Hospitals and Other Health Facilities in the Philippines

“In matters of health, I believe our world is

out of balance, possibly as never before in history.

We have never had such a sophisticated arsenal

of technologies for treating disease and

prolonging life. Yet the gaps in health outcomes

keep getting wider.”

Dr. Margaret Chan

WHO Director General

Page 54: New Classification of Hospitals and Other Health Facilities in the Philippines

Hea

lth

care

Syst

em

Promotive &

Preventive Care

Primary Care

Secondary Care

Tertiary Care

Restorative Care

Continuing Care

Prevention

Early Detection &

Routine Care

Emergency Treatment

Education

Critical Care

Specialized Care

Intermediate & Follow-Up Care

Rehabilitation

Home Care

Long Term & Chronic Care

Personal Care

Hospice Care

Bgy. Health Stations, Rural

Health Units/ Health Centers,

Clinics, Dispensaries

Infirmaries (Level 1 Category

Hospitals), Community,

Municipal & District

Hospitals, Birthing Homes,

Ambulatory Surgical Clinics

City, Provincial, Level 1

Category Hospitals

National, Regional, Level 2

and 3 Category Hospital,

Medical Centers, Teaching/

Training Hospitals

National, Regional, Level 2

and 3 Category Hospital,

Medical Centers, Teaching/

Training Hospitals, Rehab

Facilities

Hospice Care, Custodial &

Chronic Care Facilities,

Retirement, Institutional

Care Facilities

LEVEL OF CARE DESCRIPTION FACILITIES AND SERVICES

Page 55: New Classification of Hospitals and Other Health Facilities in the Philippines

Role of Government

For the health sector and given the economic crisis

provides the government the rare opportunity to push

the needed reforms that would lead to universal health

care for Filipinos.

With the national and local elections, there will be a

new set of leaders at the national and local levels. The

government may rewrite the rules on health care

provision in the country, consistent with the

constitutional provision that asserts that health is a

right of every Filipino citizen.

55

Page 56: New Classification of Hospitals and Other Health Facilities in the Philippines

Health at the centre of development

Health is a right.

Access to health care is a fundamental entitlement.

Investing in health is investing in human capital.

Human capital is the foundation of economic

productivity.

Health is a core concern of development.

Page 57: New Classification of Hospitals and Other Health Facilities in the Philippines

Nurse

Leader

Transformational Leader

System Thinker

Page 58: New Classification of Hospitals and Other Health Facilities in the Philippines

“Successful transformational leaders

focus on the whole system rather than on

only one particular part of the system.”

Page 59: New Classification of Hospitals and Other Health Facilities in the Philippines

Challenges in Health System Performance

Access --- 1.3 Billion individuals with no access to health care worldwide

Scale --- safe, proven and reasonable interventions not reaching those in need

Distribution --- those with unmet needs are disproportionate to those with lesser means

Protection/Safety --- too many are worse off through encounters with the health system

Systems capabilities --- conventional frameworks and responses to dealing with complex challenges

Dissatisfied patients --- disease rather than customer driven services, limited patient voice in treatment decisions

Page 60: New Classification of Hospitals and Other Health Facilities in the Philippines

IntensiveCare

Intermediate Care

We don’t care

Page 61: New Classification of Hospitals and Other Health Facilities in the Philippines

Need to overcome

problems that

continue to

undermine the

contribution nurses

make to health and

development!

Page 62: New Classification of Hospitals and Other Health Facilities in the Philippines

“Only those who provide

care can in the end

change care”

Page 63: New Classification of Hospitals and Other Health Facilities in the Philippines
Page 64: New Classification of Hospitals and Other Health Facilities in the Philippines

In behalf of the future generation of this

country…..

Maraming Salamat!