Cloud & Smarter Infrastructure Professional Certification Program

Study Guide Series

Exam C2010-518 - IBM Tivoli Storage Manager V7.1.1 Administration

Purpose of Exam Objectives ................................................................ 3

High-level Exam Objectives .................................................................. 4

Detailed Exam Objectives ..................................................................... 8

Section 1 - IBM Tivoli Storage Manager Concepts ......................................... 8

Section 2 - TSM DAILY OPERATIONS ............................................................. 13

Section 3 - TSM SERVER MANAGEMENT ...................................................... 15

Section 4 - TSM CLIENT MANAGEMENT ........................................................ 18

Section 5 - TSM Performance and Problem Determination ....................... 21

Next Steps .............................................................................................. 24

Purpose of Exam Objectives

When an exam is being developed, the Subject Matter Experts work together to define the role the certified individual will fill. They define all of the tasks and knowledge that an individual would need to have in order to successfully implement the product. This creates the foundation for the objectives and measurement criteria, which are the basis for the certification exam. The Tivoli Certification item writers use these objectives to develop the questions that they write and which will appear on the exam. It is recommended that you review these objectives. Do you know how to complete the task in the objective? Do you know why that task needs to be done? Do you know what will happen if you do it incorrectly? If you are not familiar with a task, then go through the objective and perform that task in your own environment. Read more information on the task. If there is an objective on a task there is about a 95% chance that you WILL see a question about it on the actual exam. After you have reviewed the objectives and completed your own research, then take the assessment exam. While the assessment exam will not tell you which question you answered incorrectly, it will tell you how you did by section. This will give you a good indication as to whether you are ready to take the actual exam or if you need to further review the materials. Note: This is the high-level list of objectives. As you review these objectives, click for a more detailed level of how to perform the task.

High-level Exam Objectives

Section 1 - IBM Tivoli Storage Manager Concepts

1.1 Given knowledge of TSM V 7.1.1 server components, list the TSM V 7.1.1 server components, so that the TSM V7.1.1 server components are listed.

1.2 Given knowledge of TSMV7.1.1client components, describe the TSMV7.1.1client components, so that the TSM V7.1.1 client components are understood.

1.3 Given knowledge of data protection methodologies, describe these methodologies so that the data protection methods are understood.

1.4

Given knowledge of TSM V7.1.1 server components, features and functions, and a need for enterprise management tool for backup and recovery, Describe the TSM V7.1.1server processes, so that the TSM V7.1.1 server processes are understood.

1.5 Given knowledge of TSM V 7.1.1 server administration,, describe the Operations Center tasks/functions, so that these tasks/functions are understood.

1.6 Given knowledge of TSM V 7.1.1 server administration, reporting and monitoring requirements, describe the monitoring and alerting functions so that these functions are understood.

1.7 Given the knowledge of TSM V7.1.1 server and client side deduplication, explain the benefits and considerations for using TSM V7.1.1 data deduplication so that TSM V7.1.1 deduplication is understood.

1.8 Given knowledge of TSM V7.1.1 licensed products, provide an understanding of why and when the data protection modules for database and mail are used so that data protection for databases and email is understood.

1.9 Given a working Tivoli Storage Manager V7.1.1 and virtual environments(VMware and HyperV), explain the concepts of TSM for virtual environment data, so that this functionality can be understood.

1.10

Given a working TSM V7.1.1 environment having Windows/UNIX backup/archive clients, describe TSM V7.1.1 Windows/UNIX backup/archive clientautomatic deployment so that TSM V7.1.1 Windows/UNIX backup/archive client is understood.

1.11

Given a working TSM V7.1.1 environment which includes TSM V7.1.1 server in production data center and TSM V7.1.1 server in disaster recovery data center, configure node replication so that protection against disasters is achieved.

1.12

Given TSM V7.1 server environment and administrative tasks, describe TSM V7.1 multiple data streams for database backup and restore so that an understanding of multiple data streams for TSM database backup and restore is achieved.

1.13 Given knowledge of TSM V7.1.1 data storage management components, explain the TSM V7.1.1 data storage management components, so that the TSM V7.1.1 data storage management components have been explained.

Section 2 - TSM DAILY OPERATIONS

2.1 Given a TSM V7.1.1 server with access to TSM Operations Center, perform a review so that the administrator can monitor the health of the TSM environment.

2.2

Given the TSM 7.1.1 Operations Center Commandline Interface or TSM Administrative Client and the need to define, add, delete and provide privileges of administrative users, manage the appropriate administrative users so that defined and configured administrative users are managed.

2.3 Given an administrator with sufficient authority, manage client nodes so that the client nodes are managed.

2.4

Given a working TSM V7.1.1 environment where client data has been successfully backed up on a TSM V7.1.1 server, and a request for data recovery, restore or retrieve the data from TSM V7.1.1 so that the client data is recovered.

Section 3 - TSM SERVER MANAGEMENT

3.1 Given access to a functional TSM V7.1.1 server and administrator ID, determine current disk allocation for TSM V7.1.1 DB and logs, so that the server has sufficient disk space to manage TSM V7.1.1 server DB and log.

3.2 Given a TSM V7.1.1 server and client environment monitor and manage administrative tasks and client schedules, so that TSM V7.1.1 server and client environment are properly maintained.

3.3 Given a functioning TSM V7.1.1 server and sufficient storage space, Define or update device classes and storage pools so that appropriate storage pools are configured.

3.4 Given a TSM environment, define, update or delete the appropriate policies, so that retention requirements are properly managed.

3.5 Given a working TSM V7.1.1 environment with a tape library and drives, monitor and manage tape library drives and paths so that a properly working tape environment is achieved.

3.6

Given a working TSM V7.1.1 environment and a requirement to manage multiple TSM V7.1.1 servers, configure server-to-server library sharing, storage agents, export/import, so that the TSM V7.1.1 servers are communicating and library sharing environment is configured.

3.7 Given a working TSM V7.1.1 environment with disaster recovery module, configure recovery plan and off-site media movement, so that protection against disasters is achieved.

3.8

Given a working TSM V7.1.1 environment which includes a correctly configured TSM V7.1.1 server and correctly configured and working backup-archive client nodes and/or Data Protection nodes and/or TSM Source servers and/or NDMP network-attached storage (NAS) ,describe node management so that client nodes are correctly managed.

3.9 Given a functioning TSM V7.1.1 server protect the TSM Database so that the server database is backed up.

Section 4 - TSM CLIENT MANAGEMENT

4.1 Given a working TSM V7.1.1 environment, install TSM V7.1.1 backup/archive clients and configure the options file so that data can be backed up or

archived.

4.2 Given a functioning TSM V7.1.1 server and a correctly installed BA client, implement and configure client components and services, so that additional client features can be made available for (better) use.

4.3 Given a working TSM V7.1.1 environment andcustomer requirements for additional data security, configure appropriate TSM V7.1.1 client options, so that secure data encryption is configured.

4.4

Given a functioning TSM V7.1.1 environment with the necessity for alternative backup methodologies, select and configure journal-based backup, volume/image backup, or client data deduplication as needed, so that these features are configured.

4.5 Given a working TSM V7.1.1 environment that is LANfree enabled, configure storage agent, server and client, so that LANfree backups can be achieved.

4.6

Given a working TSM V7.1.1 environment with a requirement for network attached storage (NAS) backup through NDMP protocol, configure TSM V7.1.1 server and client components to support NDMP communication for NAS device, so that a NAS backup using NDMP communication can be established.

4.7

Given two connected, properly configured and working TSM V7.1.1 environments with a requirement to perform off site data replication for a specific Tivoli Storage Manager (TSM) Client, configure the TSM V7.1.1 servers and TSM V7.1.1clients components to support node replication.

Section 5 - TSM Performance and Problem Determination

5.1 Given knowledge of TSM V7.1.1 Server hardware, server maintenance and operating systems, review the appropriate log files, so that reported errors can be addressed.

5.2

Given a functional Tivoli Storage Manager server and TSM Operations Center, access to client log files, access to OS log files, review missed or failed client sessions, so that missed or failed client processes/sessions can be addressed.

5.3

Given a working TSM V7.1.1 server environment and access to TSM V7.1.1 Performing and Tuning Guide, monitor and tune TSM V7.1.1 options and components, operating system and network resources, so that a properly tuned TSM V7.1.1 server environment is achieved.

5.4

Given a working TSM V7.1.1 environment and access to TSM V7.1 Performance and Tuning Guide, monitor and tune TSM V7.1.1 client options and components, operating system and network resources, so that a properly tuned TSM V7.1.1 client backup/archive/restore/retrieve/de-duplication is achieved.

5.5

Given a TSM V7.1.1 environment where TSM V7.1.1 LAN-free data movement is enabled and used, administrative rights; and access to TSM Performance and Tuning Guide, validate the setup, so that a tuned and functional TSM V7.1.1 LAN-free client is achieved.

5.6

Given a working TSM V7.1.1 Operations Center environment with TSM clients running TSM Client Management Services software, troubleshoot TSM client using TSM Client Management Services so that TSM client errors and recommendations can be viewed.

Detailed Exam Objectives

Section 1 - IBM Tivoli Storage Manager Concepts

1.1. Given knowledge of TSM V 7.1.1 server components, list the TSM V 7.1.1 server components, so that the TSM V7.1.1 server components are listed.

SUBTASK(S): 1.1.1. Interface (Operations Center and TSM server command line) 1.1.2. TSM server instance 1.1.3. Scheduler 1.1.4. Backup-archive client 1.1.5. TSM database (DB2) 1.1.6. TSM Storage pools 1.1.7. Policies 1.2. Given knowledge of TSMV7.1.1client components, describe the

TSMV7.1.1client components, so that the TSM V7.1.1 client components are understood.

SUBTASK(S): 1.2.1. Client interface

1.2.1.1. GUI 1.2.1.2. Command line 1.2.1.3. Web GUI

1.2.2. Scheduler 1.2.2.1. API 1.2.2.2. Client server communication options

1.3. Given knowledge of data protection methodologies, describe these

methodologies so that the data protection methods are understood. SUBTASK(S): 1.3.1. Describe the differences between backup and archive. 1.3.2. Describe incremental backup.

1.3.2.1. incremental-by-date 1.3.2.2. full incremental 1.3.2.3. partial incremental 1.3.2.4. incremental forever 1.3.2.5. absolute incremental 1.3.2.6. adaptivesubfile backup

1.3.3. Describe selective backup. 1.3.4. Describe differential backup. 1.3.5. Describe image backup. 1.3.6. Describe snapshot backup. 1.3.7. Describe open file backup.

1.3.8. Describe journal based backup. 1.3.9. Describe system state backup. 1.3.10. Describe TSM LANfree client backup 1.3.11. Describe NDMP (Network Data Management Protocol) backup

1.3.11.1. Understand the communication between TSM and NDMP on fileserver/filer

1.3.11.2. Use of SnapDiff 1.3.12. Describe HSM (Hierarchical Storage Management)

1.3.12.1. Describe how archived items are recalled by HSM 1.3.13. Describe Volume Shadow Copy Services (VSS) backup 1.3.14. Describe archives. 1.3.15. Describe classic restore 1.3.16. Describe no query restore (NQR). 1.4. Given knowledge of TSM V7.1.1 server components, features and

functions, and a need for enterprise management tool for backup and recovery, Describe the TSM V7.1.1server processes, so that the TSM V7.1.1 server processes are understood.

SUBTASK(S): 1.4.1. Describe audit (license,library) 1.4.2. Describe migration 1.4.3. Describe reclamation 1.4.4. Describe expiration (expire inventory) 1.4.5. Describe deduplication (identify) 1.4.6. Describe replication 1.4.7. Describe storage pool backup 1.4.8. Describe TSM database maintenance 1.4.9. Describe TSM DBREORGanization 1.5. Given knowledge of TSM V 7.1.1 server administration,, describe the

Operations Center tasks/functions, so that these tasks/functions are understood.

SUBTASK(S): 1.5.1. Describe the hub and spoke servers in Operations Center 1.5.2. Describe At Risk 1.5.3. Describe Alert States 1.5.4. Describe Server Maintenance 1.5.5. Describe the Client Management Services 1.6. Given knowledge of TSM V 7.1.1 server administration, reporting and

monitoring requirements, describe the monitoring and alerting functions so that these functions are understood.

SUBTASK(S):

1.6.1. Describe the Daily monitoring tasks 1.6.2. Describe the Basic monitoring methods

1.6.2.1. Alert monitoring 1.6.2.2. email notification 1.6.2.3. messagestrigger

1.6.3. Describe the Monitoring of Tivoli Storage Manager accounting records 1.6.4. Descri`be the Logging events methodology 1.7. Given the knowledge of TSM V7.1.1 server and client side

deduplication, explain the benefits and considerations for using TSM V7.1.1 data deduplication so that TSM V7.1.1 deduplication is understood.

SUBTASK(S): 1.7.1. Explain the differences between client side and server side deduplication 1.7.2. Explain the benefits of client side deduplication 1.7.3. Explain the benefits of server side deduplication 1.7.4. Explain the pre-requisites for deduplication (e.g. storage device class and

pool types) 1.7.5. Explain the server side deduplication concept and phases 1.7.6. Explain the client side deduplication concept and phases 1.7.7. Explain which TSM server processes are deduplicating client data 1.8. Given knowledge of TSM V7.1.1 licensed products, provide an

understanding of why and when the data protection modules for database and mail are used so that data protection for databases and email is understood.

SUBTASK(S): 1.8.1. Describe the function of a Data Protection module. 1.8.2. Describe the function provided by TSM for Mail

1.8.2.1. Understand MS Exchange operations 1.8.2.2. Understand IBM Domino operations

1.8.3. Describe the function provided TSM for Databases 1.8.3.1. Understand MS SQL operations 1.8.3.2. Understand Oracle operations

1.9. Given a working Tivoli Storage Manager V7.1.1 and virtual

environments(VMware and HyperV), explain the concepts of TSM for virtual environment data, so that this functionality can be understood.

SUBTASK(S): 1.9.1. Describe the environment for TSM for Virtual Environment 1.9.2. Describe the data Protection for vCloudvApps 1.9.3. Describethe different backup modes for virtual environments (Incremental-

forever-incremental mode, Incremental-forever-full mode)

1.9.4. Describe the setup for Parallel backups 1.9.5. Describe the different virtual machine recovery methods

1.9.5.1. Understand when the Tivoli Storage Manager recovery agent is needed

1.10. Given a working TSM V7.1.1 environment having Windows/UNIX

backup/archive clients, describe TSM V7.1.1 Windows/UNIX backup/archive clientautomatic deployment so that TSM V7.1.1 Windows/UNIX backup/archive client is understood.

SUBTASK(S): 1.10.1. Describe automatic deployment components used 1.10.2. Describe client requirements for automatic deployment 1.10.3. Describe AUTODEPLOY client option 1.10.4. Describe deployment options 1.10.5. Describe the requirements and limitations of automatic deployment 1.11. Given a working TSM V7.1.1 environment which includes TSM V7.1.1

server in production data center and TSM V7.1.1 server in disaster recovery data center, configure node replication so that protection against disasters is achieved.

SUBTASKS: 1.11.1. Explain source and target node replication servers 1.11.2. Explain policy management for node replication 1.11.3. Explain replication rules 1.11.4. Explain replication state 1.11.5. Explain replication mode 1.11.6. Explain replication of deduplicated data 1.11.7. Explain dissimilar policies in source and target node replication servers 1.11.8. Explain recovery of damaged files from a replication server 1.12. Given TSM V7.1 server environment and administrative tasks,

describe TSM V7.1 multiple data streams for database backup and restore so that an understanding of multiple data streams for TSM database backup and restore is achieved.

SUBTASK(S): 1.12.1. Describe the automatic database backup operation 1.12.2. Describe the manual database backup operation 1.12.3. Describe the multi stream database backup operation 1.12.4. Describe the multi stream database restore operation 1.13. Given knowledge of TSM V7.1.1 data storage management

components, explain the TSM V7.1.1 data storage management

components, so that the TSM V7.1.1 data storage management components have been explained.

SUBTASK(S): 1.13.1. Describe the data management rules in TSM for Backup, Archive and

Spacemanagement. 1.13.2. Describe the process of changing and validating data management rules. 1.13.3. Describe the versioning and retention management. 1.13.4. Describe the relation between Domain and Active Data pools. 1.13.5. Describe the components of the data management rules (domain, Policy,

Management class, copygroup). 1.13.6. Describe how the data management rules affect the data on the TSM

clients.

Section 2 - TSM DAILY OPERATIONS

2.1. Given a TSM V7.1.1 server with access to TSM Operations Center, perform a review so that the administrator can monitor the health of the TSM environment.

SUBTASK(S): 2.1.1. Start/stop Operations Center web server 2.1.2. Access to Operations Center 2.1.3. Monitor the TSM environment health from Operations Center

2.1.3.1. TSM clients 2.1.3.2. Alerts 2.1.3.3. Activity 2.1.3.4. TSM servers 2.1.3.5. Inventory 2.1.3.6. Storage pools 2.1.3.7. Storage Devices

2.2. Given the TSM 7.1.1 Operations Center Commandline Interface or TSM

Administrative Client and the need to define, add, delete and provide privileges of administrative users, manage the appropriate administrative users so that defined and configured administrative users are managed.

SUBTASK(S): 2.2.1. Access TSM 7.1.1 Operations Center Commandline Interface or TSM

Administrative Client 2.2.2. Register admin command 2.2.3. Grant authority command 2.2.4. Understand access control thru LDAP or Active Directory 2.3. Given an administrator with sufficient authority, manage client nodes

so that the client nodes are managed. SUBTASK(S): 2.3.1. Access Tivoli Storage Manager sever with administrator ID 2.3.2. Register node with appropriate settings 2.3.3. Update node properties 2.3.4. Grant appropriate authority to client/node access/ownership 2.4. Given a working TSM V7.1.1 environment where client data has been

successfully backed up on a TSM V7.1.1 server, and a request for data recovery, restore or retrieve the data from TSM V7.1.1 so that the client data is recovered.

SUBTASK(S):

2.4.1. Determine which TSM client recovery function needs to be used: (restore, retrieve)

2.4.2. Determine the data to be recovered, which version and on which location the data has to be recovered

2.4.3. Setup the data recovery process

Section 3 - TSM SERVER MANAGEMENT

3.1. Given access to a functional TSM V7.1.1 server and administrator ID, determine current disk allocation for TSM V7.1.1 DB and logs, so that the server has sufficient disk space to manage TSM V7.1.1 server DB and log.

SUBTASK(S): 3.1.1. Monitor database space usage 3.1.2. Monitor log space usage 3.1.3. Increase database and/or log space 3.1.4. Relocate the database and recovery log

3.1.4.1. Relocate active log 3.1.4.2. Relocate archive log 3.1.4.3. Relocate archive failover log 3.1.4.4. Relocatedatabase

3.2. Given a TSM V7.1.1 server and client environment monitor and

manage administrative tasks and client schedules, so that TSM V7.1.1 server and client environment are properly maintained.

SUBTASK(S): 3.2.1. Review completion status for TSM processes (migration, reclamation,

backup db expiration, backup storage pool) using the TSM Operations Center

3.2.2. Address failed or incomplete TSM processes 3.2.3. Review completion status of client schedules 3.2.4. Address failed or missed client backup/archive (At Risk) 3.2.5. Add or change TSM schedules using TSM Operations Center 3.2.6. Monitor Node Replication progress 3.2.7. Interpret the TSM Operations Center Daily Report 3.3. Given a functioning TSM V7.1.1 server and sufficient storage space,

Define or update device classes and storage pools so that appropriate storage pools are configured.

SUBTASK(S): 3.3.1. Verify hardware is configured correctly and ready for use 3.3.2. Define or update appropriate device classes 3.3.3. Define or update appropriate storage pools 3.3.4. Define or update simultaneous write during storage pool migration 3.3.5. Define or update data shredding 3.3.6. Define or update collocation 3.4. Given a TSM environment, define, update or delete the appropriate

policies, so that retention requirements are properly managed.

SUBTASK(S): 3.4.1. Define, update, or delete policy domain(s) 3.4.2. Define, update, activate, validate or delete policy set(s) 3.4.3. Define, update, or delete management class(es) 3.4.4. Define, update, or delete backup copygroup(s) 3.4.5. Define, update, or delete archive copygroup(s) 3.4.6. Define the CLOPTSET so that data management rules are affecting the

nodes data. 3.5. Given a working TSM V7.1.1 environment with a tape library and drives,

monitor and manage tape library drives and paths so that a properly working tape environment is achieved.

SUBTASK(S): 3.5.1. Define, update, or delete library(ies) 3.5.2. Define, update, or delete drive(s) 3.5.3. Define, update, or delete path(s) 3.5.4. Define a library as a virtual tape library (VTL) to Tivoli Storage Manager 3.5.5. Checkin/Checkout library volumes 3.6. Given a working TSM V7.1.1 environment and a requirement to

manage multiple TSM V7.1.1 servers, configure server-to-server library sharing, storage agents, export/import, so that the TSM V7.1.1 servers are communicating and library sharing environment is configured.

SUBTASK(S): Configure server-to-server communication Describe the features that use server-to-server communication 3.6.1. library sharing 3.6.2. DRM 3.6.3. Export/import across TSM servers 3.6.4. enterprise configuration manager 3.6.5. virtual volumes 3.6.6. LAN free backup 3.6.7. Node replication 3.6.8. Monitor TSM server status, alerts and server tasks from the Operations

Center (server page, alert page, maintenance page) 3.7. Given a working TSM V7.1.1 environment with disaster recovery

module, configure recovery plan and off-site media movement, so that protection against disasters is achieved.

SUBTASK(S): 3.7.1. Define or update database retention 3.7.2. Define or update recovery plan 3.7.3. Define policy for off-site tape retention

3.7.4. Ensure administrative tasks to create DR plan are completed 3.7.5. Create storage pool backups and move tapes off-site 3.7.6. Create database backups and move tapes off-site 3.8. Given a working TSM V7.1.1 environment which includes a correctly

configured TSM V7.1.1 server and correctly configured and working backup-archive client nodes and/or Data Protection nodes and/or TSM Source servers and/or NDMP network-attached storage (NAS) ,describe node management so that client nodes are correctly managed.

SUBTASKS: 3.8.1. Describe local and remote client nodes 3.8.2. Describe updating client nodes UPDATE NODE 3.8.3. Describe command-line backup-archive client automatic deployment 3.8.4. Describe renaming client nodes 3.8.5. Describe deleting client nodes 3.8.6. Describe locking and unlocking client nodes 3.8.7. Describe consolidating multiple client nodes under a single node name

(e.g. GPFS) 3.8.8. Describe remote access to web backup-archive clients 3.8.9. Describe client access authority levels 3.8.10. Describe collecting processor value unit (PVU) information 3.9. Given a functioning TSM V7.1.1 server protect the TSM Database so

that the server database is backed up. SUBTASK(S): 3.9.1. Describe the methods to back up the TSM database (snapshot,

incremental and full backup) 3.9.2. Describe the steps to backup the TSM DB 3.9.3. Describe the concurrent multistreaming setup for database backup and

restore operations 3.9.4. Describe the Protecting infrastructure setup files

3.9.4.1. Protecting the active, archive, and archive failover logs 3.9.4.2. Protecting the volume history file 3.9.4.3. Protecting the device configuration file 3.9.4.4. Protecting the server options file 3.9.4.5. Protecting information about the database and recovery logs 3.9.4.6. Protecting the disaster recovery plan

Section 4 - TSM CLIENT MANAGEMENT

4.1. Given a working TSM V7.1.1 environment, install TSM V7.1.1 backup/archive clients and configure the options file so that data can be backed up or archived.

SUBTASK(S): 4.1.1. Verify TSM client code and Operating System code levels are

interoperable 4.1.2. Perform the install of the backup/archive client 4.1.3. Select whichbackup methodology and type to use 4.1.4. Configure the client options for connectivity, performance, and security 4.1.5. Configure include/exclude list as needed 4.1.6. Register the client with the TSM server 4.2. Given a functioning TSM V7.1.1 server and a correctly installed BA

client, implement and configure client components and services, so that additional client features can be made available for (better) use.

SUBTASK(S): 4.2.1. Perform custom installation of the TSM Backup-archive client from the

appropriate components 4.2.1.1. Install and configure the TSM BA client 4.2.1.2. Install and configure the Administrative Client 4.2.1.3. Install and configure the Web client service 4.2.1.4. Install and configure the TSM Scheduler service 4.2.1.5. Install and configure the TSM Journal based backup service 4.2.1.6. Install and configure open file support 4.2.1.7. Install and configure the TSM API client (for use with Data

protection clients 4.2.2. Initialize and start services on the appropriate TSM client platform 4.3. Given a working TSM V7.1.1 environment andcustomer requirements

for additional data security, configure appropriate TSM V7.1.1 client options, so that secure data encryption is configured.

SUBTASK(S): 4.3.1. Configure TSM communication in a firewall environment or DMZ 4.3.2. Configure appropriate TSM client options

4.3.2.1. Configure the include/exclude statements for encryption 4.3.2.2. Configure password encryption 4.3.2.3. Configure SSL communication 4.3.2.4. Configure encryption key handling

4.4. Given a functioning TSM V7.1.1 environment with the necessity for

alternative backup methodologies, select and configure journal-based

backup, volume/image backup, or client data deduplication as needed, so that these features are configured.

SUBTASK(S): 4.4.1. Describe the data protection methodology 4.4.2. Describe the incremental forever policy 4.4.3. Select and configure the different data protection solutions based on:

4.4.3.1. Archiving 4.4.3.2. Backup

o Including/excluding data o Incremental o Incremental by date o Journal based backup o Selective o subfile backup o Imagebackup o Multisession o Clientside deduplication o encrypted backup/archive o backup group o backup systemstate o backup VAPP o backup VM o backup NAS o api based backup

4.5. Given a working TSM V7.1.1 environment that is LANfree enabled,

configure storage agent, server and client, so that LANfree backups can be achieved.

SUBTASK(S): 4.5.1. Install storage agent software 4.5.2. Install device support 4.5.3. Define server-to-server communications 4.5.4. Define paths to storage agents 4.5.5. Configure the appropriate LAN-Free options (e.g., server, client and

storage agent) 4.6. Given a working TSM V7.1.1 environment with a requirement for

network attached storage (NAS) backup through NDMP protocol, configure TSM V7.1.1 server and client components to support NDMP communication for NAS device, so that a NAS backup using NDMP communication can be established.

SUBTASK(S): 4.6.1. Set up tape libraries for NDMP operations

4.6.2. Configure TSM Policy for NDMP operations 4.6.3. Register NAS Nodes with the TSM Serve 4.6.4. Define a data mover for the NAS File Server 4.6.5. Define a path to a library 4.6.6. Define tape drives and paths for NDMP operations 4.6.7. Define Storage pools for NDMP operations

4.6.7.1. Manage tables of contents (TOC) 4.6.8. Schedule NDMP operations 4.6.9. Define virtual file spaces. 4.7. Given two connected, properly configured and working TSM V7.1.1

environments with a requirement to perform off site data replication for a specific Tivoli Storage Manager (TSM) Client, configure the TSM V7.1.1 servers and TSM V7.1.1clients components to support node replication.

SUBTASK(S): 4.7.1. Identify the Source and Target Servers and Nodes needing replication 4.7.2. Sync Domains and management classes between Source and Target

Servers 4.7.3. Verify Replication Rules on Source Server are correct 4.7.4. Verify Source Client Nodes are registered to send data 4.7.5. Create similar storage pools on the Target Server 4.7.6. Define or update the dissimilar policy between the source and target node.

Section 5 - TSM Performance and Problem Determination

5.1. Given knowledge of TSM V7.1.1 Server hardware, server maintenance and operating systems, review the appropriate log files, so that reported errors can be addressed.

SUBTASK(S): 5.1.1. Describe problem determination steps 5.1.2. Recreate the problem 5.1.3. Check the server activity log file 5.1.4. Check system error log files for device errors 5.1.5. Revert server options or settings 5.1.6. Restarting the scheduling service 5.1.7. Review, research and address the various logs for TSM server instance 5.1.8. Review, research and address the various logs for DB2 database 5.1.9. Contact IBM Support with appropriate information

Go to the www.ibm.com/support Go to TSM Knowledge Center.

5.2. Given a functional Tivoli Storage Manager server and TSM Operations

Center, access to client log files, access to OS log files, review missed or failed client sessions, so that missed or failed client processes/sessions can be addressed.

SUBTASK(S): 5.2.1. Review, research and address TSM client error log for error and warning

messages at the TSM client site 5.2.2. Review, research and address TSM client schedule log for error and

warning messages at the TSM client site 5.2.3. Check and address TSM client schedule log and TSM client error log for

error messages from within the TSM Operations Center (Clients, Details, Diagnosis page)

5.2.4. Review, research and address operating system logs 5.2.5. Review and research the TSM Server Activity Log. 5.3. Given a working TSM V7.1.1 server environment and access to TSM

V7.1.1 Performing and Tuning Guide, monitor and tune TSM V7.1.1 options and components, operating system and network resources, so that a properly tuned TSM V7.1.1 server environment is achieved.

SUBTASK(S): 5.3.1. Monitor and identify poorly performing processes (e.g. due to tape drive or

media waits, concurrent running processes). 5.3.2. Monitor and tune TSM options and components for better migration

processing. 5.3.3. Monitor and tune TSM options and components for better reclamation

processing.

5.3.4. Monitor and tune TSM options and components for better expiration processing.

5.3.5. Monitor and tune TSM options and components for better de-duplication processing.

5.3.6. Monitor and tune TSM options and components for better node replication processing.

5.3.7. Monitor and recommend operating system changes that can improve TSM performance (e.g. memory resources,).

5.3.8. Monitor and recommend network changes that can improve TSM performance (e.g. NIC settings, network bandwidth and throughput, etc.).

5.4. Given a working TSM V7.1.1 environment and access to TSM V7.1

Performance and Tuning Guide, monitor and tune TSM V7.1.1 client options and components, operating system and network resources, so that a properly tuned TSM V7.1.1 client backup/archive/restore/retrieve/de-duplication is achieved.

SUBTASK(S): 5.4.1. Monitor and identify poorly performing TSM client sessions. 5.4.2. Monitor and tune TSM client options and components for better

backup/archive/restore/retrieve/ de-duplication performance. 5.4.3. Monitor and recommend operating system changes that can improve TSM

client backup/archive/restore/retrieve/ de-duplication performance. 5.4.4. Monitor and recommend network changes that can improve TSM client

backup/archive/restore/retrieve/ de-duplication performance. 5.4.5. Monitor and recommend TSM server side changes to complement any

client side changes. 5.5. Given a TSM V7.1.1 environment where TSM V7.1.1 LAN-free data

movement is enabled and used, administrative rights; and access to TSM Performance and Tuning Guide, validate the setup, so that a tuned and functional TSM V7.1.1 LAN-free client is achieved.

SUBTASK(S): 5.5.1. Verify which LANFREE method is used:

library sharing. file device sharing (GPFS).

5.5.2. Verify network connections between the server system and the client systems to the LAN and to the SAN along with appropriate storage devices.

5.5.3. Verify the installation and configuration of the software on client systems. 5.5.4. Verify the configuration of the devices on the server. 5.5.5. Verify the paths from the storage agent to drives. 5.5.6. Verify the LAN-free configuration. 5.5.7. Determining whether the data movement was LAN-free.

5.5.8. Review, research and address TSM client error log for error and warning messages.

5.5.9. Review, research and address TSM storage agent log for error and warning messages.

5.5.10. Review, research and address TSM server activity log for error and warning messages.

5.6. Given a working TSM V7.1.1 Operations Center environment with TSM

clients running TSM Client Management Services software, troubleshoot TSM client using TSM Client Management Services so that TSM client errors and recommendations can be viewed.

SUBTASK(S): 5.6.1. Access the TSM Operations Center. 5.6.2. Navigate to the Diagnosis page of a particular TSM client. 5.6.3. View the displayed problems and corresponding recommendations. 5.6.4. Apply recommendations to problems and rerun the TSM client backup.

Next Steps

1. Take the IBM Tivoli Storage Manager V7.1.1 Administration assessment test using the promotion code csistudy for $10 ($20 USD savings).

2. If you pass the assessment exam, visit pearsonvue.com/ibm to schedule your testing sessions. Use the promotion code tivguide to receive 20% off.

3. If you failed the assessment exam, review how you did by section. Focus

attention on the sections where you need improvement. Keep in mind that you can take the assessment exam as many times as you would like ($10 per exam), however, you will still receive the same questions only in a different order.