new directions in general access computing · new directions in general‐access computing cara...
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![Page 1: New Directions in General Access Computing · New Directions in General‐Access Computing Cara Lane, PhD, Research Manager Henry Lyle, Research Associate Learning & Scholarly Technologies](https://reader034.vdocuments.net/reader034/viewer/2022050209/5f5c4b8e454ece75ca179095/html5/thumbnails/1.jpg)
New Directions in General‐Access Computing
Cara Lane, PhD, Research ManagerHenry Lyle, Research Associate
Learning & Scholarly Technologies
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Outline
Background
Use of Computing Centers
Technology & Space Needs
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Background
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University of Washington
Seattle Campus
- 693 acres
- 200+ buildings
- 140 majors
- 1,800 courses
- 42,933 students
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Learning & Scholarly Technologies
http://uw.edu/lst
22 staff & 50 students
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Current General‐Access Computing
OUGL Learning Commons MGH Computing Resource Center
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Changes to Campus Spaces
Closure of MGH CRC- 180 workstations
Remodel of Husky Union Building- Closed for 2 years
Improvements to Libraries- Research Commons- Infrastructure upgrades
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New General‐Access Model
OUGL Learning Commons
Distributed Workstations
+New Services to Support Laptops
Research on Student Needs
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Research Questions
How and why do students use existing general‐access computing centers?
How can we support students as they use their personal laptops/netbooks in various public spaces on campus?
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Data Gathered (Autumn 2009)
Online student survey- 3,250 students responded
Focus groups- 24 students participated
Usage data- 28,353 unique users
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Use of Computing Centers
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Unique Users
0
5000
10000
15000
20000
25000
MGH CRC Learning Commons
Distributed Systems
28,353 Unique Users (all LST services)
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Total Logins
0
50000
100000
150000
200000
MGH CRC Learning Commons
Distributed Systems
401,563 Total Logins
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Avg. Logins/Hour Open (MGH CRC)
0
20
40
60
80
100
Autumn 2005 (847 hours)
Autumn 2007 (847 hours)
Autumn 2009 (550 hours)
2009 Hours: M - F, 8:00 am - 6:00 pm
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Usage Trends
Computing Centers continue to be highly used by students
No significant drops in usage over the past five years
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Technology & Space Needs
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Laptop/Netbook Ownership
0% 20% 40% 60% 80% 100%
Neither
Both
Netbook
Laptop
93% own a laptop and/or netbook
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Frequency of Use on Campus
0% 10% 20% 30% 40% 50%
Never
Seldom
Sometimes
Most of the Time
Always
Only 35% frequently use their laptops on campus
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Obstacles to Using a Laptop
Top 3 Obstacles
1. Weight of laptop or netbook
2. Concern about damage or theft
3. Insufficient access to electrical outlets
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Improvements to Public Spaces
Top 5 Improvements
1. Electrical outlets
2. Quiet work areas
3. Evening access
4. Comfortable furniture
5. Natural light
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Spaces for Independent Work
Desired Features
- Quiet, but not too quiet
- Space to spread out
- Electrical Outlets
- Comfortable Chairs
- Pleasant Environment
- Natural light
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Spaces for Collaborative Work
Desired Features
‐ Space for 4‐6 people
‐ Space for their stuff
‐ Enclosed area
‐ Outlets for laptops
‐ Large monitors
‐Whiteboards
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Technology & Space Needs
Minimize obstacles and offer more services that support laptop use on campus.
Enhance campus spaces to support individual and collaborative activities.
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Meeting Students’ Needs
- Adding electrical outlets & wireless access
- Proposal for laptop charging stations
- Online Software Access
- Technical support via chat
- Adding large monitors to study rooms
- Design of new Research Commons
- Sharing findings with campus
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Questions?