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New Features for Salesforce Admins Kris Lande Admin Marketing @krislande Mike Gerholdt Admin Evangelist @mikegerholdt

Author: salesforce-admins

Post on 08-Jan-2017




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  • New Features for Salesforce Admins

    Kris Lande Admin [email protected]

    Mike GerholdtAdmin [email protected]

  • Under the Private Securities Litigation Reform Act of 1995:

    This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.

    The risks and uncertainties referred to above include but are not limited to risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site.

    Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available., inc. assumes no obligation and does not intend to update these forward-looking statements.

    Forward-Looking Statements

  • Were On a Journey Together

    3.2MIdeaExchange Points Retired

    50 Releases

    Success Community Members2.2M

  • IoT





    Billionsof connected things

    Trillionsof customer interactions


    Technology Keeps Evolving







    Selina Suarez

  • Leaders Have a Unique SkillsetLeaders must know the technology, operations and the business

    BusinessOperations Technology

  • Salesforce Admins are LeadersAdmins know technology, operations, and business

    Gita Borovsky Damian OFarrillJennifer WobserSally Song

    Implementing Innovation

    Creating Operational Excellence

    Solving Business Problems

  • Know the Technology

    Practice Operational Awesomeness

    Guide Your Business

    Lead Your Company to the Future

  • Know the Technology

    Practice Operational Awesomeness

    Guide Your Business

    Lead Your Company to the Future

  • Lightning: One Platform, One Experience.

    Experience Builder Ecosystem

  • Demo

  • Whats Available in Lightning ExperienceThis is the beginning of a multi-release journey

    Winter 16 SALES


    Accounts and Contacts Opportunities Leads Activities Reports Dashboards Files Workflow Rules Chatter Cases Custom Objects Visualforce Beta

    App Builder Customization Person Accounts Account Teams Opportunity Teams Campaigns Product Selector Advanced Charts Navigation Customization In-line Edit for Details Work Orders & Assets List View Customization Enhanced Dashboards

    Summer 16 PLATFORM

    Record Customization Home Customization Visualforce GA Enhanced Reporting Report Exporting Lightning Voice Wave Analytics for Event Monitoring Community Moderation

    Many more features we cant tell you about yet! :-)

  • Know the Technology

    Practice Operational Awesomeness

    Guide Your Business

    Lead Your Company to the Future

  • The Admins Role is in the Center of it All

    Sales Ops




    Customer Support




  • Practice Operational Awesomeness

    Automate all the Things Seamless Integration

  • Demo

  • Know the Technology

    Practice Operational Awesomeness

    Guide Your Business

    Lead Your Company to the Future

  • Guide Your Business on the Journey

    2. Get Hands On 3. Engage1. Learn

  • Start Learning with Trailhead

  • Trails and Badges Specifically For Admins

  • Stay on Top of Salesforce Releases with TrailheadExplore Seasonal Release Highlights & Craft your Release Plan


    Mariel EspinalCertified Salesforce Admin & Trailblazer

  • Get Hands on in Admin Playground or Developer OrgThe safe and easy way to get hands on with the latest features

    LearnNew Skills

    Complete Trailhead Challenges

    EarnPoints & Badges

  • Lightning ExchangePre-built components to assemble apps and pages

    Build Apps EasilyWith pre-built Components from Salesforce partners that work for any device

    Get Started Fast Kick start building with an out-of-the-box Component set from Salesforce

    Extend and InnovateUse Components from AppExchange with your own custom-built Components

  • Engage with Your Users

    Gather User Feedback Use Chatter Groups to house key informationQuick Actions let users give feedback from anywhere

    Administer from Anywhere Use SalesforceA to administer on the goTake notes and post tips from Salesforce1

    SABWA Salesforce Administration by Walking AroundWatch how they use Salesforce

  • Demo

  • Practice Operational Awesomeness

    Know The Technology

    Guide Your Business

    You are the Ambassador to the FutureUse these skills to bring your company to the future!

  • Success Community

    Continue Your Journey With Us!

    Salesforce Admins Website

    Engage with a vibrant community of 2.2M+ customers.

    Where #AwesomeAdmins can learn, connect and be inspired.


    The fun way to learn Salesforce.


  • thank y u