New Features

• Visual Voicemail

• Single Number Reach

What is Visual Voicemail?

• Visual Voicemail is an application that provides an alternative method of interacting with your messages.

• Rather than using audio prompts to sort through your voicemail, it is presented visually on your desk phone.

• Scroll down to the message you would like to hear, delete an old message you no longer need, or forward a message to a colleague without listening to the voice prompts.

• Presented as an option when “Messages” is pressed on the phone.

• Uses existing voicemail password

What does it look like?

“Messages” Menu

Deployment

• NETS and other friendly testers will try it before deploying more widely at UCAR.

• Will be deployed to all UCAR phones. Why?• It is unobtrusive, users can choose to keep using the

voicemail the way they do today, or try the new option of visual voicemail.

• We will announce in Today@UCAR and provide information on our user web pages.

• Timeline?• Early March

Questions?

Single Number Reach

• Single Number Reach (SNR) is a telephone system feature that enables you to manage business calls using a single phone number - your UCAR extension.  • Incoming calls ring simultaneously on your UCAR

desk phone and configured Remote Destinations local numbers only (cell phone, home phone, etc).  

• With SNR is enabled, the first phone to answer is connected to the call and the other phones stop ringing.  

Benefits

• SNR is ideal for UCAR users that work at multiple locations, travel, or often need a way to receive business calls while they are away from their desk. • Provide callers 1 number to reach you• You can switch between your office phone and

cell phone during a call• Single business voice mailbox• Restrict what numbers can reach your other

phones• Create a schedule to turn it off at the end of the

day

Limitations

• Destinations can only be local numbers.

• 2 Destinations per user.

• Uses an additional trunk for each call.

• Web page setting descriptions aren’t very intuitive. (answer too soon, delay before ring)

• Scheduling tool needs to have more options.

• Has a licensing component.

• Some Administrative overhead at setup.

How Do We Sign Up?

• We have deployed this to NETSEasier to reach staff that travel between sitesEnables NOC to call 1 number for issues

• Looking for other friendly testersNCAB members?

• Roll out to users that currently forward their office phones to their cell phones.

• Announce in Today@UCAR as being available by request only.

Questions?