new microsoft office powerpoint presentation

7/21/2019 New Microsoft Office PowerPoint Presentation

http://slidepdf.com/reader/full/new-microsoft-office-powerpoint-presentation-56da8990beb4d 1/14

Esrat Sayid

Tania Siduggaman

ShamimSamina

Shafn



Situation

1984 2008 2009 2010WorkingCapital$1000

!i"hael#ell

ioneer o%#ire"tselling

&e'enue(e"omes)1*1+

(illion in,hi"h netin"ome ,as+*1+

Revenue 61billion

&e'enue isaround $)1*0-(illion in theyear 2010



Strategi" Culture

!ission.

“Is To be The MostSuccessful Company inthe World At DeliveringThe Best Customer!perience in the

mar"et#



/(e"ti'es

etter Customer oyaltyClose &elationship ,ithCustomers 3igher Sales !arketing er%orman"e

Strong randConsisten"y

Cost e5e"ti'e Customer



Top !anagement

!i"hael #ell6Founder)

Susan #ell6Founder, BoardChair)

#r* 7leander#ell6oard

!em(er)



xternal nvironment

eneral en'ironment

oliti"al :a"tors

E"onomi" %a"tors

So"ial Cultural :a"tor

Te"hnologi"al %a"tors



Porter Five Forces

Bargaining Power of Buyer,

Bargaining Power of Suppliers,

hreat !f new entrants Rivalry a"ong e#isting $r"s

hreat of substitutes



Eternal Strategi" :a"torsEternal

Strategi":a"tors

Weight &ating Weighte

d S"ore

Comme

nt

!pportunitie

s

1*Can "reate

E#S System2*Emerging

Ta(let

market

+*E"essi'e

#emand o%te"hnology

rodu"ts

4*!odern

i'ing

standard

;*#ell <n"

10

12

10

10

8

;

4

;4

4

;0

48

;0

40

+2

=ery

important

%or "ustomer

ser'i"eTa(let is

getting more

interest than

others

produ"t

Emerging

E'ery one

,ants "

aptop are

getting more

pre%eren"e



Eternal Strategi" :a"tors6"ont>d?

Eternal

Strategi":a"tors

Weight &ating Weighte

d S"ore

Comme

nt

Threat.1*/ther

"heap pri"esprodu"t su"h

as 3#/E7S@S

7CE& et"2*Aegati'eimpression

o% "ustomersregarding

the lo, pri"eo% the

produ"t+*Companyis (etter inone produ"t

1-

1)

1-

;

;

;

8;

80

8;

Ae,entries

(e"omes

'ery"ompetiti'e

7ll"ustomer

don>t like"heap

produ"t

/ne

produ"t"an>t (e



<nternal Strategi" :a"tors<nternal

Strategi"

:a"tors

Weight &ating Weighted

S"ore

Comments

Strength.1*Strong (rand

reputation

,orld,ide %or

Duality produ"t

2*7llo,s its"ustomers to

"ustomie their

rodu"ts

+*ood,ill

through out the

,orld %or CS&

a"ti'ities anddoing %riendly

(usiness*

4*spent $1+

(illion %or

su""ess%ul

mergers

;*#ire"tly sell

the rodu"t to

10

-

8

8

10

-

;

4

+

2

;

4

;0

28

24

1)

;0

28

Aeed to

sustain the

position

Aeed morea5e"tion to

the "ustomer

Aeed to

"are%ully deal

,ith theen'ironment

!erger is

important

Aeed more

people tohandle large



<nternal Strategi" :a"tors 6"ont>d?

<nternal

Strategi"

:a"tors

Weight &ating Weighted

S"ore

Comments

Weakness.1*Customer

ser'i"edeserteddue to

outsour"ingits "all"enter

2*ess in'eston& #*

+*&e'enueonly "omes

%rom"omputersnot %rom

3ard,are*4*7(sen"e o%

10

8

10 1;

;

4

+ ;

;0

+2

+0 -;

Aeed to

utilie

"ustomer

ser'i"e

properly

Aeed to

in'est more

money on

&#

!ore

<n'estment

in

#e'eloping

3ard,are



S:7S !atri

1*

Strategic Factors: Select two

i"portant !pportunities + hreats

fro" &FS and two i"portant

Strengths + -ea.nesses

Weight

(out of 100)

Rating

(1 - 5)

Weighted Score Duration Comments

S

H

O

R

!

"

#

R

$

#D

!

%

#

&

O

"

'

Strengths

(i)Dell has a very strong brand reputation

worldwide for quality product. 30 5 150× /eed to wor. to "aintain a

sustainable position

(ii)Dell allows its customers to customize

their laptops such survive were not originally

found within any other computer relaters. !5 " 100×

/eed to this utili0e custo"er service

properly to aection the custo"er

Weaness

(i) #ompany did not emphasize on to invest

$ % D. 23 * 43×

/ecessary to invest "ore "oney on

R5( and provide other service

(ii) &ithout retailer it is impossible to access

remote area

!5 " 100 × By utili0ing custo"er service properly

/pportunities

(i) Due to development of '( sectors human

are more engaged in computer.

35 5 15

×

6ii? &ith increasing of living standard man

wants to buy more updated product li*e Dell.

!5 " 100 × For their every purpose, every one

want to buy Pc

Threats

6i? Due to low price of dell computer

customers has negative impression about

Dell.

!5 5 1!5ll custo"ers don7t li.e cheap

product

6ii)+ther competitors li*e ,- sus cer is

a great threaded foe Dell15 " /0

/ew entries beco"es very

co"petitive

Total 100

new microsoft office powerpoint presentation

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