News From Our Members, About Our Members!

Local Home Instead Senior Care Among

Top in Nation for Customer Satisfaction

Home Instead Senior Care franchise owners Reed and Christina O’Bri-

en recently attended the Home Instead Senior Care International Con-

vention in Omaha, Nebraska, where they were among the first to re-

ceive a new, prestigious award. Home Instead founders Paul and Lori

Hogan presented the O’Briens with the Pursuing Excellence by Ad-

vancing Quality award. This new award recognizes franchises for

their commitment to providing outstanding service to their Clients and

CAREGivers. The O’Briens’ franchise, which serves Hamblen, Se-

vier, Jefferson, Cocke and Grainger counties, ranked No. 3 in the na-

tion in overall client and CAREGiver satisfaction scores through inde-

pendent surveys conducted by J.D. Power and Associates.

“This is tremendous honor. There are nearly 650 Home Instead

Senior Care franchises in the U.S., so we are truly humbled and

blessed to have received this award,” said Reed. “Customer service is

the core of who we are. It is important to Reed and me that our clients

and their families, our CARE-

Givers, our administrative

team, and those who make re-

ferrals to us know and feel

that Home Instead Senior Care

does whatever it takes to do a

great job and deliver on our

promises,” said Christina.

Home Instead Senior Care

provides non-medical in-home

care to help seniors remain in

the comfort and safety of their

own homes. Their CAREGiv-

ers provide companionship

and help with daily activities

such as meal preparation,

medication assistance, light

housekeeping, running errands

and bathing assistance. To

learn more about Home In-

stead Senior Care, log on to

www.HomeInstead.com/428

or call (423) 587-5800.

Local Home Instead Senior Care franchise

owners Reed and Christina O’Brien (center)

receive their Pursuing Excellence by Ad-

vancing Quality award from Home Instead

founders Paul and Lori Hogan.

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“Chamber Chatter” is a monthly email publication of the Morristown Area Chamber of Commerce, designed to provide our members the opportunity to share information about their businesses with the Chamber membership. If your business has a special event or promotion that would be of interest to our membership or if your business or one of your employees have received an honor or

award you would like to recognize, please submit a brief press release or artwork to Debra Williams manager@morristownchamber.com. All pictures must be submitted in JPEG format. Flyers must be in PDF or JPEG (preferred) format. Press releases may be edited and/or resized due to space constraints.

Deadline for the August Chamber Chatter is NOON Friday, August 14. All articles must be submitted with “CHAMBER CHATTER” in the subject line.

All submissions should be in JPEG or PDF format (JPEG PREFERRED!)

mailto:manager@morristownchamber.commailto:manager@morristownchamber.com