new service r&d and innovation trends drivers of business … · 2016. 3. 29. · ibm...

© 2012 IBM Corporation IBM Confidential

New service R&D and innovation trends – drivers of business opportunities OECD Paris

Harry J. van Dorenmalen, Chairman, IBM Europe

© 2012 IBM Corporation

Contents

Office of the Chairman – Harry J. van Dorenmalen

2

What’s going on in the world 1

The technological environment 2

What’s required 3


Now it gets interesting…



European union – Public Debt 2012 forecast


Source: The Economist


European GDP growth forecast – 2013




The world resized according to Government spending!


Source: Source: World Bank staff, based on IMF Government Financial Statistics.



7

Population density in EU cities

Source: Eurostat, JRC, EFGS, REGIO-GIS


In the 20th Century – while the planet’s population grew fourfold…


Source: EU

European economies

expanded by 40 times

Materials use by 10

Fossil fuel use by 16

Fish hauls by 35

Water use by 9


Europe’s labour force will shrink by around one million/year


Source: United Nations population projections


India and USA have more mature export Services industry vs. Europe


Source: Lundstrom Gable and Mishra (2011), using IMF Balance of Payments Statistics Yearbook.


Europeans are less mobile – even within their own nations


Source: World Bank staff calculations, based on Eurobarometer (2005), U.S. Census

Current Population Survey, Eurostat, Statistics Canada, and OECD (2005);


Confidence Business Barometer – what’s the sentiment in Europe?




Europe’s global influence – past, present, future…?


Source: Economist

European empires

dominated the 1800s

US rose in 1900s;

Japan in Far East

China, US and India

key forces by 2030


Europe’s digital environment – a positive outlook

Digital Economy rankings: Source: IBM/Economist Intelligence Unit


ICT accounts for 5% of

European GDP

Five of top six Digital

Economy nations are

European

Social networking =

>20% of all European

page views in 2010


Almost half of the global goods trade still involves Europe


Source: World Bank, based on WTO (2009)


For first time, CEOs identify technology as most important external force impacting their organizations

16

Source: Q1 “What are the most important external forces that will impact your organization over the next 3 to 5 years?”

External forces that will impact the organization

68%

69%

71%

2004 2006 2008 2010 2012

Technology factors

People skills

Market factors

Macro-economic factors

Regulatory concerns

Globalization

Socio-economic factors

Environmental issues

Geopolitical factors



From farms to factories – Europe’s shift to service jobs

17

2012

Agriculture

Goods

Services

Source: CIA; International Labor Organisation



Global system inefficiencies reckoned at $15T…

18


Global economic value of

System-of-systems

$54 Trillion 100% of WW 2008 GDP

Inefficiencies $15 Trillion 28% of WW 2008 GDP

Improvement potential

$4 Trillion 7% of WW 2008 GDP

Source: IBM economists survey 2009; n= 480

…of which $4T could be saved


Smarter Planet


INSTRUMENTED We now have the ability to measure,

sense and see the exact condition of

everything

INTERCONNECTED People, systems and objects can

communicate and interact with each

other in entirely new ways

INTELLIGENT We can respond to changes quickly and

accurately by predicting and optimizing

for future events


Technologies that will change the world



Big Data


1.3 Billion RFID tags in 2005

60 Billion RFID tags in 2015

Google processes > 24 Petabytes of data in a single day

Facebook processes 10 Terabytes of data every day

Large Hadron Collider at CERN,

Switzerland, generates 40 Terabytes of data / sec

Astron/Dome space data analysis will read, analyse and store 1 Exabyte of raw data/day – twice the daily traffic of the Web

Twitter processes 7 Terabytes of data every day

4.6 Billion mobile phones worldwide

2 Billion Internet users in 2011 By 2013, annual internet traffic will reach 667 Exabytes


The game show Jeopardy


The challenge was to design a computing system that rivals a human’s ability to answer questions posed in natural language, interpreting meaning and context and retrieving, analyzing and understanding vast amounts of information in real-time?


We are entering a new era that enables new opportunities & outcomes


System

Intelligence

1900 1950 2011

1

Tabulation

Programmatic

Cognitive

Punch cards

Time card readers

Search

Deterministic

Enterprise data

Machine language

Simple outputs

Discovery

Probabilistic

Big Data

Natural language

Intelligent options


Watson represents a new class of industry-specific analytical solutions


Understands natural language

and physician / patient

communication

Adapts and learns from user

selections and responses

Generates and evaluates

evidence-based hypothesis to

improve quality of patient care

1

2

3

Healthcare

Improving patient outcomes

while dramatically reducing

cost of care through

personalized, evidence

based medicine

Financial Services

Client Engagement

Improving knowledge

worker’s understanding,

insights, and decision making

in both financial markets and

Insurance scenarios

Improve client engagement

and relationships by

transforming contact

centers from a cost-center

to a strategic client

engagement asset


Watson in the medical arena…


Understands natural language and

physician / patient communication

Generates and evaluates evidence-

based hypothesis to improve quality

of patient care

Adapts and learns from user

selections and responses

1

2

3



26

THE LOUVRE, PARIS – SMART FACILITIES MANAGEMENT

Smart Buildings, Smarter Cities, Smarter Planet…

STATOIL, NORWAY – SMART ENVIRONMENTAL MONITORING

MALAGA, SPAIN – SMART ENERGY MANAGEMENT

ASTRON, NETHERLANDS – SMART DATA ANALYSIS

UNIVERSITY OF BARI, ITALY – SMART CLOUD SERVICES

INTELLIGENT OPERATIONS CENTER, RIO DI JANEIRO



How innovation is changing – Gartner’s view of ‘managed anarchy’


The evolution of IBM’s internal innovation processes


28 28

T.J. Watson launched

the original IDEAS

program in the 1930s

IDEAS went

on-line in VM

in the 1970s

ThinkPlace transformed

the IDEAS model with

open collaboration in

2005

Innovation Hubs

continue the

transformation with

social networking

integration

Technology Adoption

Program matches

internal innovations with

early-adopter

employees: crowd-

sourcing decides!


Summary


Skills

Services exports

R&D

Rapid-scale-up of new

technologies

Ecosystems

new service r&d and innovation trends drivers of business … · 2016. 3. 29. · ibm...

Documents