new technologies: creating the ultimate library experience
TRANSCRIPT
LACONi Circulation !November 21, 2013
creating the !ultimate !
library experience
everything is changing
23% of adults read an eBook in 2012. !In 2011, it was 16%.
!67% of adults read a paper book in 2012.
!
!It was 72% a year ago.
Source: http://libraries.pewinternet.org/2012/12/27/e-book-reading-jumps-print-book-reading-declines/
http://www.flickr.com/photos/rwphoto/4519581602/
P
who we are
toby greenwalt virtual services coordinator
skokie public library @theanalogdivide
leah white head of popular materials
ela area public library @leahlibrarian
richard kong deputy director
skokie public library @kongtemplation
who we are not
the plan1.growth of mobile
2.digital content
3.social media strategies
4.new library experiences
5.design thinking
6.q&a
growth of mobile
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Photo Credit: seanaes via Compfight cc
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how many of you had a mobile phone in 2000?
how many of you had a mobile phone in 2005?
how many of you had a mobile phone in 2010?
how many of you have a mobile phone now?
how many of you have a smart phone now?
how many of you use your phone at least once
every hour on an average day?
how many of you use your smart phone to
access the web more than your home
computer?
Photo Credit: http://bit.ly/1ffIpNW
91% of American adults have a cell phone!56% of American adults have a smartphone!
!24% of Americans ages 16+ own an e-reader!
35% of Americans ages 16+ own a tablet!!
34% of cell internet users go online mostly using their phones
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mobile everything
digital content
Overdrive
3M Cloud Library
AXIS 360
Douglas County Model
Zinio
One Click Digital
Hoopla
social media
the new service desk
lurking
posting pics
being ridiculous
answering questions (especially the hard ones)
searching for local questions
searching for the library
getting involved with trends
celebrating milestones
creating weekly rituals
stealing ideas from private industry
new library experiences
from transactions
to experiences
Source: Chattanooga Public Library
http://librarianproblems.com/post/50917804431/a-patron-doubts-i-can-find-what-theyre-looking-for
what circ can do
look. listen. leave the desk.
be creative.
speak up.
design thinking
say yes!experiment!
play!fail!
learn!desire to be the best!
stay nimble!innovate
What I Was Going To Say
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go for quantity!defer judgment!
encourage wild ideas!build on ideas of others!
stay focused!one conversation at a time!
be visual
Brainstorming Ground Rules
thank you!
questions?