new vehicle limited warranty 2017 bmw i3 &...

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NEW VEHICLE LIMITED WARRANTY2017 BMW i3 & i8

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BMW i3 & i8 2017

Table of ContentsPage

2017ModelYearVehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Overview of BMWLimitedWarranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

NewVehicle LimitedWarranty for PassengerCars and LightTrucks—2017BMW i3 and i8Models (Valid Only in the U.S.A. including Puerto Rico) . . . . . . 2Warrantor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Warranty Begins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Warranty Period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Warranty Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Safety Belt Warranty— Kansas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2High-Voltage Lithium-Ion Battery Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . 2High-Voltage Lithium-Ion Battery Capacity Coverage . . . . . . . . . . . . . . . . . . . . . . . . . 2Other Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

LimitedWarranty—Rust Perforation 2017Models . . . . . . . . . . . . . . . . . . . . . . . . . 4What is not covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Federal Emissions SystemDefectWarranty(Valid Only in the U.S.A. including Puerto Rico) . . . . . . . . . . . . . . . . . . . . . . . . . . . 5What is not covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Federal Emissions PerformanceWarranty(Valid Only in the U.S.A. including Puerto Rico) . . . . . . . . . . . . . . . . . . . . . . . . . . . 6BMW i3 with Range Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

California Emission ControlWarrantyStatement*YourWarrantyRights andObligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Manufacturer’s Warranty Coverage: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Owner’s Warranty Responsibilities: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

California Emission Control System LimitedWarranty* . . . . . . . . . . . . . . . . . . . . . 10What is not covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12California Emission Warranty Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2017ModelYear PZEVVehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

California EmissionWarranty—PZEV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

California Emission ControlWarrantyStatement SULEV (PZEV)*YourWarrantyRights andObligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Manufacturer’s Warranty Coverage (California, Connecticut, Maine, Maryland,Massachusetts, New Jersey, NewYork, Rhode Island, or Vermont ONLY): . . . . . . . . . . . 18Manufacturer’s Warranty Coverage (Delaware, Oregon, Pennsylvania, and WashingtonONLY): . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Owner’s Warranty Responsibilities: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

California Emission Control System LimitedWarranty PZEV* . . . . . . . . . . . . . . . . . 19What is not covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

TireWarrantyStatement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

12Volt BatteryCare* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

High-Voltage Lithium-Ion BatteryCare and Repairs . . . . . . . . . . . . . . . . . . . . . . . 22

Corrosion Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Restoring corrosion protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Underbody maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Gasoline Engines—Fuel Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Correcting, Updating orChangingVehicle-Related orOwnership Information . . . . . 24

ExportingYourBMWVehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

CustomerAssistance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Customer Assistance — Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

BBBAuto Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27California Residents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Special Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

BMWRoadside Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30BMWRoadside Assistance Smartphone Application . . . . . . . . . . . . . . . . . . . . . . . . . 30Owner’s Eligibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Calling For Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Dispatch Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31On-Site Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Lock-Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Towing Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Sign-and-Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Trip Interruption Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Car Rental Discounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

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2017ModelYearVehicles

BMW i3BMW i3 with Range Extender (REx)BMW i8

Overview of BMWLimitedWarranties

The BMW limitedwarranties apply only to U.S.-specification BMWvehicles and cover eligiblewarranty repair or replacementwork when thewarranty service is performed at an authorizedBMWcenter in the United States (including Puerto Rico), subject to all applicable exclusionsand/or limitations.

3 years/50,000 Miles

7 years/70,000 Miles

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84Specific Control Devices

SULEV (PZEV) Vehicles**

All Emission Related Parts

*The California Emissions Control System Limited Warranty applies to all 2017 U.S.-specification BMWvehicles registered in California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey,NewYork, Oregon, Pennsylvania, Rhode Island, Vermont orWashington.

**The California Emissions Control System Limited Warranty also applies to 2017 SULEV (PZEV) modelsregistered in Delaware, Oregon, Pennsylvania and Washington. The SULEV (PZEV) models registered inCalifornia, Connecticut, Maine, Maryland, Massachusetts, New Jersey, NewYork, Rhode Island andVermont have different emissions warranty coverage.

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NewVehicle LimitedWarranty forPassengerCars and LightTrucks—2017BMW i3 and i8Models(Valid Only in the U.S.A. includingPuerto Rico)

WarrantorBMW of North America, LLC (BMWNA) warrantsduring the Warranty Period the 2017 U.S.-specification BMW vehicles distributed byBMWNA or sold through the BMWNA EuropeanDelivery Program against defects in materials orworkmanship to the first retail purchaser, andeach subsequent purchaser.

WarrantyBeginsCoverage begins on the date of first retail sale orthe date the vehicle is first placed into service asa sales demonstrator, Aftersales MobilityProgram (AMP) Vehicle or company vehicle,whichever is earlier.

Warranty PeriodThe warranty period is 48 months or50,000 miles, whichever occurs first, except asnoted below.

WarrantyCoverageTo obtain warranty service coverage, the vehiclemust be brought, upon discovery of a defect inmaterial or workmanship, to the workshop of anyauthorized BMW center in the United States(including Puerto Rico) during normal businesshours.

The authorized BMW center will, without charge forparts and labor (including diagnosis), either repair orreplace the defective part(s) using new or authorizedremanufactured parts. The decision whether torepair or replace said part(s) is solely the prerogativeof BMWNA. Parts for which replacements are madebecome the property of BMWNA. In all cases, areasonable time must be allowed for warrantyrepairs to be completed after the vehicle is receivedby the authorized BMW center.

Warranty repairs do not constitute an extensionof the original limited warranty period for thevehicle or a part thereof.

SafetyBeltWarranty—Kansas

Safety belts are covered under the BMWNewVehicle Limited Warranty for defects in materialor workmanship for a period of 10 years,unlimited mileage from the date of purchase. Inorder to be eligible for this coverage, the vehiclemust be a new car retailed in the State of Kansasand the repair performed by an authorized BMWcenter in Kansas.

High-Voltage Lithium-Ion BatteryLimitedWarranty

BMW of North America, LLC (BMWNA) warrantsthe high-voltage lithium-ion battery assemblyagainst defects in materials or workmanship for aperiod of 8 years/100,000 miles, whicheveroccurs first.

High-Voltage Lithium-Ion BatteryCapacityCoverage

The high-voltage lithium-ion battery modules arecovered against excessive capacity loss for aperiod of 8 years/100,000 miles, whicheveroccurs first. This coverage is in addition to thehigh-voltage lithium-ion battery’s limitedwarranty for defects in materials or workmanship.

Due to its inherent technical design, thehigh-voltage lithium-ion battery’s capacity willdecrease over time and with use. If an authorizedBMW center’s capacity check concludes that thenet battery capacity is less than 70 percent of itsoriginal nominal value when it was new, this levelof capacity loss is considered excessive.

During the High-Voltage Lithium-Ion BatteryCapacity Coverage period, BMWNA will coverthe necessary component repair or replacementto correct this excessive capacity loss whenperformed by an authorized BMW center.

Battery performance and durability, includinghigh-voltage lithium-ion batteries, istemperature-dependent. While battery capacityincreases in higher temperatures, coldertemperatures will lower the battery’s capacity.Extreme high and/or low temperatures mayimpact the battery’s service life.

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Other Items

Wheel alignment, balancing and wiper bladeinserts are covered up to the first 2,000 miles onthe vehicle.

Itemswhich are subject to wear and tear ordeterioration due to driving habits orconditions, such as brake pads/linings, brakediscs, clutch disc, pressure plate, filters,upholstery, trim and chrome items, paintfinish, drive belts, glass, and similar items,their coverage is specifically limited todefects inmaterial orworkmanship.

Additionally, wood trim and leather upholsteryhave inherent variations in color and texture,dependent upon being properly cleaned andmaintained.These itemsmay lighten or darkendue to age or exposure to sunlight; this is not adefect inmaterials orworkmanship.

Battery performance and durability aretemperature-dependent. While battery capacityincreases in higher temperatures, coldertemperatures will lower the battery’s capacity.Extreme high and/or low temperatures mayimpact the battery’s service life.

What is not covered:

Remote control transmitter battery replacement.

Damage, including consequential, which resultsfrom negligence, misuse/improper operation ofthe vehicle, improper repair, lack of or impropermaintenance, environmental influences, flood,accident or fire damage, road salt corrosion, orthe use of improper fuel as described in theOwner’s Manual or contaminated fuel.

Damage to the engine, transmission or anyrelated component caused by improper shiftingof the transmission.

Damage to the paint finish due to stone chips,nicks, dents, acid rain, industrial fallout, otherenvironmental influences, and normaldeterioration, such as fading, discoloration, orloss of luster, improper care/repair of “matte”paint finishes, as well as damage caused by lackof maintenance, excessive rubbing, the use ofimproper cleaners, polishes and/or waxes.

Maintenance services and parts when replacedduring maintenance such as spark plugs

(gasoline engines only), lubricants, fluids, enginetune-up parts, replacement of filters, coolant,and refrigerant.

Modification of the vehicle or installation of anyperformance accessories or componentsattached to the vehicle which alters the originalengineering and/or operating specifications orwhich results in damage to the other originalcomponents, electrical interference, electricalshort, radio static, water leaks and wind noise.

Tires are warranted by their respectivemanufacturer. See the Tire Warranty Statementon page 21.

Driving over rough or damaged road surfaces,as well as debris, curbs and other obstaclescan cause serious damage towheels, tiresand suspension parts. This ismore likely tooccurwith low-profile tires that provide lesscushioning between thewheel and the road.Be careful to avoid road hazards and reduceyour speed, especially if your vehicle isequippedwith low-profile tires.

Non-genuine BMWParts —While you may electto use non-genuine BMW parts for maintenanceor repair services, BMWNA is not obligated topay for repairs of the non-genuine BMW parts orfor repairs of any damage resulting from the useof non-genuine parts.

This warranty shall be null and void for specificvehicle components that were previouslyreplaced with used or salvaged automobile parts.

This warranty shall be null and void if theodometer has been replaced or altered and thetrue mileage on the vehicle cannot bedetermined, and/or the Vehicle IdentificationNumber (VIN) is altered and/or cannot bedetermined.

This warranty shall be null and void if the vehiclehas been declared a total loss or sold for salvagepurposes, or if the vehicle has been used in anycompetitive event.

General

These warranties give you specific legal rights,and you may also have other rights which varyfrom state to state.

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THE DURATION OF ANY IMPLIEDWARRANTIES, INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY, ISLIMITEDTOTHE DURATION OFTHEEXPRESSWARRANTIES HEREIN.

BMWNA HEREBYEXCLUDES INCIDENTALAND CONSEQUENTIAL DAMAGES,INCLUDING LOSS OFTIME, INCONVENIENCE,OR LOSS OF USE OFTHE VEHICLE, FOR ANYBREACH OF ANYEXPRESS OR IMPLIEDWARRANTY, INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY,APPLICABLETOTHIS PRODUCT.

Some states do not allow limitations on how longan implied warranty lasts, or the exclusion orlimitation of incidental or consequentialdamages, so the above limitations andexclusions may not apply to you.

LimitedWarranty—RustPerforation 2017Models

BMW of North America, LLC (BMWNA) warrantsthis original vehicle against defects in materialsor workmanship which will result in rustperforation of the vehicle body for a period of12 years unlimited mileage. Coverage begins onthe date of first retail sale or the date the vehicleis first placed into service as a salesdemonstrator, Aftersales Mobility Program (AMP)Vehicle or company vehicle, whichever is earlier.

To obtain warranty service coverage, the vehiclemust be brought, upon discovery of any rustperforation, to the workshop of any authorized BMWcenter. The authorized BMW center will, withoutcharge for parts or labor, either repair or replace thedefective part(s). The decision whether to repair orreplace said part(s) is solely the prerogative ofBMWNA. Parts for which replacements are madebecome the property of BMWNA.Warranty repairs do not constitute an extensionof the original limited warranty period for thevehicle or a part thereof.

BMW of North America, LLC (BMWNA) makesno other express warranty on this product exceptfor the new car warranty, rust perforation or theemission system warranties.

THE DURATION OF ANY IMPLIEDWARRANTIES, INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY, IS

LIMITEDTOTHE DURATION OFTHEEXPRESSWARRANTIES HEREIN.

BMWOF NORTH AMERICA, LLC (BMWNA)HEREBYEXCLUDES INCIDENTAL ANDCONSEQUENTIAL DAMAGES, INCLUDINGLOSS OFTIME, INCONVENIENCE, OR LOSSOF USE OFTHE VEHICLE, FOR ANYBREACHOF ANYEXPRESS OR IMPLIEDWARRANTY,INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY, APPLICABLETOTHISPRODUCT.


This warranty gives you specific legal rights, andyou may also have other rights which vary fromstate to state. Any legal claim or action arisingfrom any express or implied warranty containedherein must be brought within 12 months of thedate it arises.

What is not coveredThis warranty does not apply to damage,including consequential, which results fromnegligence, misuse/improper operation of thevehicle, improper repair, lack of or impropermaintenance, environmental influences, flood,accident or fire damage and road salt corrosion.

Non-genuine BMWParts—While you may electto use non-genuine BMW parts for repairservices, BMWNA is not obligated to pay forrepairs of the non-genuine BMW parts or forrepairs of any damage resulting from the use ofnon-genuine parts.

This warranty shall be null and void for specificvehicle components that were previouslyreplaced with used or salvaged automobile parts.

This warranty shall be null and void if the odometerhas been replaced or altered and the true mileageon the vehicle cannot be determined, and/or theVehicle Identification Number (VIN) is alteredand/or cannot be determined.

This warranty shall be null and void if the vehiclehas been declared a total loss, sold for salvagepurposes, or if the vehicle has been used in anycompetitive event.

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Federal Emissions SystemDefectWarranty (Valid Only in the U.S.A.including Puerto Rico)

This warranty applies only to U.S.-specificationvehicles distributed by BMW of North America,LLC (BMWNA) or sold through the BMWNAEuropean Delivery Program.

In accordance with the defect warrantyprovisions of section 207(b) of the Clean Air Act,BMWNA warrants to the first retail purchaser,and each subsequent purchaser, that the car (a)was designed, built and equipped so as toconform, at the time of sale, with all regulationsof the U.S. Environmental Protection Agencyapplicable at the time of manufacture and (b) isfree from defects in materials and workmanshipwhich would cause it to fail to conform withapplicable regulations for a period of 2 years or24,000 miles, whichever occurs first, except forspecific emission control components (as listedon page 8), for which the warranty period is8 years or 80,000 miles, whichever occurs first.

Coverage begins on the date of first retail sale orthe date the vehicle is first placed into service asa sales demonstrator, Aftersales MobilityProgram (AMP) Vehicle or company vehicle,whichever is earlier.

Warranty claims must be made as soon asreasonably possible after a defect is discovered.To make a claim, the car must be brought to anyauthorized BMW center during normal businesshours.

The authorized BMW center will, without chargefor parts and labor (including diagnosis), eitherrepair or replace the defective part, if any. Thedecision whether to repair or replace said parts issolely the prerogative of BMWNA and must beexpected to correct the failure of the warrantedpart. Parts for which replacements are madebecome the property of BMWNA. In all cases, areasonable time must be allowed for warrantyrepairs to be completed after the car is receivedby the authorized BMW center.


For assistance in determining which specificparts or components of your vehicle are coveredunder this warranty, please contact yourauthorized BMW center.

It is the owner’s responsibility to have all scheduledinspection and maintenance services performed(at the owner’s expense when applicable), asprescribed in the maintenance schedule for theBMW Emission Control System. Service intervalsare computed by the onboard BMWConditionBased Service system and displayed on theinstrument panel. The instructions for propermaintenance and use can be found in the Owner’sManual. It is strongly recommended that anyreplacement parts used for maintenance, repair orreplacement of emission control systems becertified BMWService Parts or BMWAuthorizedRemanufactured Parts. Without invalidating thiswarranty, the owner may elect to havemaintenance, repair or replacement of theemission control systems performed by anyautomotive repair establishment, or elect to useparts other than certified BMWService Parts.However, the cost of such service or parts will notbe covered under this warranty, except inemergency situations. In an emergency situation,where an authorized BMW center or a warrantyreplacement part is not reasonably available (within30 days), repairs may be performed at any availableservice establishment using any equivalent part.BMWNA will reimburse the owner for suchemergency repairs (including labor, parts anddiagnosis not to exceed BMWNA rates for labor,parts, and diagnosis in said area) that are coveredunder this warranty. Replaced parts and paidinvoices must be presented at an authorized BMWcenter as a condition of reimbursement foremergency repairs not performed by an authorizedBMW center.

The use of replacement parts, which are not ofequivalent quality, may impair the effectivenessof the emission control system. If other thancertified BMWService Parts or AuthorizedRemanufactured Parts are used for maintenance,repair or replacement of components affectingemission control, the owner should obtainassurances that such parts are warranted by theirmanufacturer to be equivalent to genuine BMWparts in performance and durability. BMWNAassumes no liability under this warranty withrespect to parts other than genuine BMW parts.

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However, the use of non-genuine BMWreplacement parts or non-EPA certified partsdoes not invalidate the warranty on othercomponents, unless non-genuine BMW parts ornon-EPA certified parts cause damage towarranted parts.

What is not covered

The car or any part of the car, unless the failurecauses the car to fail to conform to the applicableemission regulations.

Malfunctions, including consequential, causedby negligence, misuse/improper operation of thevehicle, environmental influences, flood, accidentor fire damage.

Malfunctions, including consequential, causedby improper adjustment/repair, modification,alteration, tampering, disconnection, improper orinadequate maintenance except if one or more ofthese occurred as a result of repair work that wasperformed by an authorized BMW center underwarranty.

For gasoline engines, malfunctions caused bythe use of leaded fuel or fuels containing morethan 10% ethanol, or other oxygenates with morethan 2.8% oxygen by weight (i.e., more than 15%MTBE or more than 3%methanol plus anequivalent amount of co-solvent and/or asspecified in the Owner’s Manual).

Spark plugs, filters, and similar maintenanceitems are not covered under this warranty at orbeyond the first replacement interval, or if thepart has been replaced earlier for reasons otherthan it being defective.

Any car on which the odometer has beenreplaced or altered and the true mileage cannotbe determined.

Any car on which the Vehicle IdentificationNumber (VIN) is altered and/or cannot bedetermined.

For the Federal Emissions Warranty, �null andvoid� only applies when it is determined that thevehicle’s total loss, being sold for salvagepurposes or its use in competitive events“directly” caused the vehicle to not comply withan applicable emission standard and/or causedemission-relevant part(s) to fail.

General




Some states do not allow limitations on how longan implied warranty lasts, or the exclusion orlimitation of incidental or consequentialdamages, so the above limitations andexclusions may not apply to you. Additionally, ifyou are a California, Connecticut, Delaware,Maine, Maryland, Massachusetts, New Jersey,NewYork, Oregon, Pennsylvania, Rhode Island,Vermont orWashington resident and your vehicleis registered in that state, your vehicle is eligiblefor California Emissions Warranty coverage.

These federal warranty provisions also apply toall vehicles sold in all U.S. states and territoriesregardless of whether a state has enacted statewarranty provisions that differ from the federalprovisions.

Federal Emissions PerformanceWarranty (Valid Only in the U.S.A.including Puerto Rico)

In those states and jurisdictions that haveestablished periodic vehicle emissions tests toencourage proper vehicle maintenance andrequire the car to pass an emissions testapproved by the U.S. Environmental ProtectionAgency and:

1. The car was distributed by BMW of NorthAmerica, LLC (BMWNA), or sold through theBMWNA European Delivery Program; and

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2. The car has been maintained and operated inaccordance with the instructions for propermaintenance and use set forth in the Owner’sManual supplied with the car; and

3. The car fails to conform to the applicableemissions standards of the EPA as judged byan EPA-approved emissions test; and

4. The failure to conform results or will result inthe owner of the car having to bear a penaltyor other sanction (including the denial of theright to use the car) under local state orfederal law if the non-conformity is notremedied within a specified period of time.

Then, in accordance with the provisions ofsection 207(b) of the Clean Air Act, BMWNAwarrants that if the car is eligible for coverageunder this warranty, any non-conformities in thecar, which cause it to fail an EPA-approvedemissions test will, without charge for parts orlabor (including diagnosis), be adjusted, repaired,or replaced, at the option of BMWNA to properspecifications, in order to make the car complywith applicable emissions standards. Thedecision whether to adjust, repair or replace partsis solely the prerogative of BMWNA and mustreasonably be expected to correct the failure ofthe warranted part.

Coverage begins on the date of first retail sale orthe date the vehicle is first placed into service asa sales demonstrator, Aftersales MobilityProgram (AMP) Vehicle or company vehicle,whichever is earlier. This warranty continues for aperiod of 2 years or 24,000 miles, whicheveroccurs first, except for specific emissions controlcomponents (as listed on page 8), for which thewarranty period is 8 years or 80,000 miles,whichever occurs first.

This warranty is made subject to the terms andconditions that apply to the Emission ControlSystemWarranty and the New Vehicle LimitedWarranty.


No claim under this warranty will be denied onthe basis of use of a properly installed EPAcertified emission part for maintenance andrepair.

A vehicle manufacturer may deny an emissionperformance warranty claim on the basis of anuncertified replacement part used in themaintenance or repair of a vehicle only if thevehicle manufacturer presents evidence that theuncertified replacement part is either defective inmaterials or workmanship or not equivalent froman emission standpoint to the original equipmentpart.

Maintenance, replacement, or repair ofemission control devices and systemsmaybeperformed by any automotive repairestablishment or individual using anycertified part.

Immediately after the car has failed an EPA-approved emission short test, your claim can bemade at any authorized BMW center. Theauthorized BMW center will honor or deny yourclaim within the time period specified by local orstate laws (not to exceed 30 days), to avoidfurther penalties or sanctions. If the claim isdenied, the authorized BMW center will notifyyou in writing of the reason(s). The authorizedBMW center is required by law to honor the claimif notice of denial is not received by the ownerwithin the specified time period.

You may obtain further information concerningthe emission warranties, or report violations ofwarranty terms, by contacting:U.S. Environmental Protection AgencyOffice of Transportation and Air QualityCompliance Division, Light-Duty Vehicle GroupAttn: Warranty Complaints2000 Traverwood DriveAnn Arbor, MI 48105Email: [email protected]

The following systems are covered by theFederal Emission Performance Warranty for aperiod of 2 years or 24,000 miles, whicheveroccurs first. The specific systems may varyaccording to model; therefore, all of the systemslisted may not be used on your vehicle. Forassistance in determining which systems and

7

specific components within these systems applyto your vehicle, please contact your authorizedBMW center.

AIR INDUCTION SYSTEM

FUEL METERING SYSTEM

IGNITION SYSTEM

POSITIVE CRANKCASE VENTILATIONSYSTEM (PCV)

FUEL EVAPORATIVE CONTROL SYSTEM

EXHAUSTSYSTEM

ENGINE EMISSION CONTROL SYSTEMSENSORS/DEVICES

ONBOARD DIAGNOSTIC SYSTEM (OBD)

RELATED PARTS ASSOCIATEDWITHTHEABOVE SYSTEMS

The following components and systems arecovered under the Federal Emission Warranty fora period of 8 years or 80,000 miles, whicheveroccurs first.

CATALYTIC CONVERTER

ENGINE CONTROLMODULE (INCLUDINGONBOARD DIAGNOSTIC SYSTEM)

For assistance in determining coverage of thespecific components of the Onboard diagnosticsystem, please contact your authorized BMWcenter.

BMW i3with Range Extender

The following components and/or systems arecovered under the Federal Emission Warranty fora period of 15 years or 150,000 miles, whicheveroccurs first.

AUXILIARYPOWER UNIT (APU)

General


THE DURATION OF ANY IMPLIEDWARRANTIES, INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY, IS

LIMITEDTOTHE DURATION OFTHEEXPRESSWARRANTIES HEREIN.



These federal warranty provisions also apply toall vehicles sold in all U.S. states and territoriesregardless of whether a state has enacted statewarranty provisions that differ from the federalprovisions.

California Emission ControlWarrantyStatement*YourWarrantyRights andObligations

The California Air Resources Board and BMW ofNorth America, LLC (BMWNA) are pleased toexplain the emission control system warranty onyour 2017 vehicle. In California, new motorvehicles must be designed, built and equipped tomeet the State’s stringent anti-smog standards.BMWNAmust warrant the emission controlsystem on your vehicle for the periods of timelisted below provided there has been no abuse,neglect or improper maintenance of your vehicle.

*The California Emissions Control SystemLimited Warranty applies to all 2017 U.S.-specification BMW vehicles registered inCalifornia, Connecticut, Delaware, Maine,Maryland, Massachusetts, New Jersey, NewYork, Oregon, Pennsylvania, Rhode Island,Vermont orWashington. This warranty alsoapplies to SULEV (PZEV) models registered inDelaware, Oregon, Pennsylvania orWashington.The SULEV (PZEV) models registered inCalifornia, Connecticut, Maine, Maryland,Massachusetts, New Jersey, NewYork, RhodeIsland and Vermont have different emissionswarranty coverage; please refer to the SULEV

8

(PZEV) section beginning on page 17. Vehiclescovered by this warranty are also covered by theFederal Emission Warranty.

Your emission control system may include partssuch as the fuel injection system, the ignitionsystem, catalytic converter, and enginecomputer. Also included may be hoses, belts,connectors and other emission-relatedassemblies.

Where a warrantable condition exists, BMWNAwill repair your vehicle at no cost to you includingdiagnosis, parts and labor.

Manufacturer’sWarrantyCoverage:– For 3 years or 50,000 miles, whichever occursfirst:

1. If your vehicle fails a Smog Check inspection,all necessary repairs and adjustments will bemade by BMWNA to ensure that your vehiclepasses the inspection. This is your emissioncontrol system PERFORMANCEWARRANTY.

2. If any emission-related part on your vehicle isdefective, the part will be repaired or replacedby BMWNA. This is your short-termemission control system DEFECTSWARRANTY.

– For 7 years or 70,000 miles, whichever occursfirst:

If an emission-related part specially noted onpage 13 as having coverage for 7 years or70,000 miles is defective, the part will berepaired or replaced by BMWNA. This is yourlong-term emission control system DEFECTSWARRANTY.


Owner’sWarrantyResponsibilities:– As the vehicle owner, you are responsible forthe performance of the required maintenancelisted in your Maintenance booklet. BMWNArecommends that you retain all receiptscovering maintenance on your vehicle, butBMWNA cannot deny warranty solely for thelack of receipts or for your failure to ensure theperformance of all scheduled maintenance.

– You are responsible for presenting your vehicleto an authorized BMW center as soon as aproblem exists. The warranty repairs should becompleted in a reasonable amount of time, notto exceed 30 days.

– As the vehicle owner, you should also be awarethat BMWNAmay deny your warrantycoverage if your vehicle or part has failed due toabuse, neglect, improper maintenance orunapproved modifications.

If you have any questions regarding yourwarranty rights and responsibilities, you shouldcontact:

BMW of North America, LLCCustomer Relations and Services DepartmentP.O. Box 1227Westwood, NJ 07675-1227

Telephone: 1 800 831-1117

Email: [email protected]

Website: www.bmwusa.com

or the

California Air Resources Board9528 Telstar AvenueEl Monte, CA 91731

9

California Emission ControlSystem LimitedWarranty*

This warranty applies to California certifiedvehicles distributed by BMW of North America,LLC (BMWNA) or sold through the BMWNAEuropean Delivery Program, registered andoperated primarily in California.

*The California Emissions Control SystemLimited Warranty applies to all 2017 U.S.-specification BMW vehicles registered inCalifornia, Connecticut, Delaware, Maine,Maryland, Massachusetts, New Jersey, NewYork, Oregon, Pennsylvania, Rhode Island,Vermont orWashington. This warranty alsoapplies to SULEV (PZEV) models registered inDelaware, Oregon, Pennsylvania orWashington.The SULEV (PZEV) models registered inCalifornia, Connecticut, Maine, Maryland,Massachusetts, New Jersey, NewYork, RhodeIsland and Vermont have different emissionswarranty coverage; please refer to the SULEV(PZEV) section beginning on page 17. Vehiclescovered by this warranty are also covered by theFederal Emission Warranty.

BMWNA warrants to the original purchaser andeach subsequent owner that the vehicle is:

a. designed, built and equipped so as toconform with the applicable California AirResources Board emission standards.

b. free from defects in materials andworkmanship which cause any part that canaffect emissions to fail to conform withapplicable requirements or to fail a CaliforniaSmog Check test or EPA-approved short testfor a period of 3 years or 50,000 miles,whichever occurs first.

c. free from defects in materials andworkmanship in emission-related parts, whichare contained in the California EmissionWarranty Parts List on page 13, for a period of7 years or 70,000 miles, whichever occursfirst.


To obtain service under this warranty, the vehiclemust be brought, upon failure of a Smog Checktest or upon discovery of the defect, to theworkshop of any authorized BMW center, duringnormal business hours. The authorized BMWcenter will honor or deny your claim within30 days. If the claim is denied, the authorizedBMW center will notify you in writing of thereason(s). The authorized BMW center isrequired by law to honor the claim if notice is notgiven to the owner within 30 days.

The authorized BMW center will, without chargefor parts or labor (including diagnosis), eitheradjust, repair or replace the defective part andother parts affected by the failure of thewarranted part, if any. If your vehicle failed theCalifornia Smog Check test or an EPA-approvedshort test, then BMWNA will repair your vehicleso that it will pass this test. Items that requirescheduled replacement are warranted prior totheir first replacement interval. BMWNAmayrepair a part in lieu of replacing it whenperforming warranty repairs. Parts for whichreplacements are made become the property ofBMWNA. After 3 years or 50,000 miles, and inaccordance with paragraph (c) above, suchrepairs are limited to the repair or replacement ofthose parts identified in the California EmissionsWarranty List.

Vehicles sold in California are also subject toFederal emission warranty provisions that runconcurrently. For California vehicles, the specificemission control components listed on page 8are also covered under the Federal EmissionSystem DefectWarranty of 8 years or80,000 miles, whichever occurs first.

If, within 7 years or 70,000 miles, whicheveroccurs first, the vehicle fails a Smog Checkbecause of a defect in a part listed in theCalifornia Emission Warranty Parts List onpage 13, repair or replacement will be performedunder this warranty.

10


In all cases, a reasonable time, not to exceed30 days, must be allowed for a warranty repair tobe completed, after the car is received by theauthorized BMW center.

It is the owner’s responsibility to have all requiredmaintenance services performed (at the owner’sexpense when applicable), as prescribed in themaintenance schedule for the BMW EmissionControl System. Service intervals are computedby the Condition Based Service system anddisplayed on the instrument panel.

However, BMWNA will not deny your warrantyrepair claims solely because you do not havemaintenance records or you did not perform therequired maintenance unless BMWNAdemonstrates that such lack of requiredmaintenance is a direct cause of the emissioncontrol system failure. Instructions for requiredmaintenance and use can be found in theOwner’s Manual and in the BMWMaintenancebooklet.

It is strongly recommended that any replacementparts used for maintenance, repair orreplacement of emission control systems begenuine BMWService Parts or BMWAuthorizedRemanufactured Parts. Without invalidating thiswarranty, the owner may elect to havemaintenance, repair or replacement of theemission control systems performed by anyautomotive repair establishment, or elect to useparts other than BMWAuthorizedRemanufactured or genuine BMWService Parts.However, the cost of such service or parts will notbe covered under this warranty, except inemergency situations. In an emergency situation,where an authorized BMW center is notreasonably available or a warranty replacementpart is not available within 30 days, repairs maybe performed at any available serviceestablishment or by any individual using anyreplacement part.

A repair not completed within 30 daysconstitutes an emergency. BMWNA willreimburse the owner for such emergency repairs(including labor, parts and diagnosis not toexceed BMW suggested retail price for allwarranted parts replaced and labor chargesbased on the manufacturer’s recommended timeallowance for the warranty repair and thegeographically appropriate hourly labor rate) thatare covered under this warranty. Replaced partsand paid invoices must be presented to anauthorized BMW center as a condition ofreimbursement for emergency repairs notperformed by an authorized BMW center.

The use of replacement parts, which are not ofequivalent quality, may impair the effectivenessof emission control systems. If other thangenuine BMWService Parts or AuthorizedRemanufactured Parts are used for maintenance,repair or replacement of components affectingemission control, the owner should obtainassurances that such parts are warranted by theirmanufacturer to be equivalent to genuine BMWparts in performance and durability. BMWNAassumes no liability under this warranty withrespect to parts other than genuine BMW parts.

However, the use of non-genuine BMWreplacement parts does not invalidate thewarranty on other components, unlessnon-genuine BMW parts cause damage towarranted parts.

11

What is not covered









General

The warranty gives you specific legal rights, andyou may also have other rights which vary fromstate to state.


BMWOF NORTH AMERICA, LLC (BMWNA)HEREBYEXCLUDES INCIDENTAL ANDCONSEQUENTIAL DAMAGES, INCLUDINGLOSS OFTIME, INCONVENIENCE, OR LOSSOF USE OFTHE VEHICLE, FOR ANYBREACHOF ANYEXPRESS OR IMPLIEDWARRANTY,INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY, APPLICABLETOTHISPRODUCT.


Federal warranty provisions also apply to allvehicles sold in all U.S. states and territoriesregardless of whether a state has enacted statewarranty provisions that differ from the federalprovisions.

For assistance in determining which parts arecovered by this warranty, please contact yourauthorized BMW center or the BMWNACustomer Relations and Services Department at1 800 831-1117. You may obtain furtherinformation concerning the emissions warrantyor report violations of warranty terms bycontacting Air Resources Board (ARB), MobileSource Operations Division, 9528 TelstarAvenue, El Monte, CA 91731. Please include thetitle of the BMW service department head andtelephone number.

12

California EmissionWarranty Parts List

The following components are covered on the applicable vehicles for defects by the California EmissionControl System Limited Warranty for a period of 15 years or 150,000 miles, or a period of 7 years or70,000 miles, whichever occurs first, subject to all applicable exclusions and limitations as indicated inthe table below:

Models: BMW i3withoutRange Extender

BMW i3withRange Extender

BMW i3withRange Extender(DE, OR, PA&WAonly)

Coverage: — 15 years150,000miles²

7 years70,000miles

Auxiliary Power Unit (APU) — • •³Battery ManagementElectronics

See¹ • •

Catalytic Converter — • •Cell Supervision Circuit See¹ • •Control Unit DSC (DynamicStability Control Unit)

See¹ • •

Delivery Unit with In-tankPump

— • •

eDME (Electric MotorControl Unit)

See¹ • •

Electric A/C Compressor See¹ • •EME (Electric MotorElectronics)

See¹ • •

EVAP Canister (ActivatedCharcoal Filter)

— • •

Front Radiator Cooling Fan(Fan Housing with Fan)

See¹ • •

Fuel Feed Line — • •Fuel Level Sensor — • •Fuel Tank — • •Hydro Unit DSC (DynamicStability Control Unit)

See¹ • •

Isolation Valve (InsulationValve)

— • •

Pressure-temperatureSensor, Fuel Tank

— • •

rDME (Engine Control Unit) — • •REME (Range ExtenderControl Unit)

— • •

Scavenge Air Line — • •Starter-generator — • •Temperature Sensor at HVBattery Radiator

See¹ • •

13

Models: BMW i3withoutRange Extender

BMW i3withRange Extender



7 years70,000miles

Traction Motor (e-Machine) See¹ • •All other emission-relatedparts

— •

The following component is covered on the applicable vehicles for defects by the California EmissionControl System Limited Warranty for a period of 10 years or 150,000 miles, or a period of 7 years or70,000 miles, whichever occurs first, subject to all applicable exclusions and limitations as indicated inthe table below:Models: BMW i3without

Range ExtenderBMW i3withRange Extender



7 years70,000miles

High-Voltage Battery(Traction Battery)

See¹ • •¹

¹For the applicable or other warranty and coverage information, please refer to the New Vehicle LimitedWarranty statement on pages 2–4.

²The California Emission Control System Limited Warranty coverage periods of 15 years/150,000 milesand 10 years/150,000 miles, as noted above, apply to vehicles registered in California, Connecticut,Maine, Maryland, Massachusetts, New Jersey, NewYork, Rhode Island, or Vermont.

³The Auxiliary Power Unit (APU) is covered for 15 years/150,000 miles, whichever occurs first, in allstates including Puerto Rico. Please refer to the Federal Emission Warranty statement on pages 5–8.

14

The following components are covered for defects by the California Emission Control System LimitedWarranty for a period of 7 years or 70,000 miles, whichever comes first.Model: BMW i8

Coverage: 7 years70,000miles

Air Cleaner Housing [Intake Muffler] •Battery Management Electronics Module (SME)[Electronic Memory Management]

•

Catalytic Converter •Cell Monitoring Circuit •Cylinder Head Cover Gasket •DSC Electronic Control Module •Electric A/C Compressor •Electric Motor Electronics (EME) •Engine Control Unit (DME) •Evaporative Emission Canister [Activated Charcoal Filter] •Exhaust Manifold Gasket •Fuel Filler Pipe •Fuel Filler Pipe Seal Kit •Fuel Injector •Fuel Line to High-pressure Pump [Supply Line to EngineCompartment]

•

Fuel Line to Underbody Line [Inlet Fuel Hose] •Fuel Pump [Delivery Module] •Fuel Pump Closure Ring •Fuel Pump O-ring [Delivery Module O-ring] •Fuel Pump Support Ring •Fuel Rail [High-pressure Rail] •Fuel Supply Line [Feed Line] •Fuel Tank •Fuel Tank Non-return Valve •Generator Control Unit [Control Unit for REME] •High-pressure Fuel Pump •High-pressure Fuel Pump Gasket [Profile Gasket] •High-voltage Accumulator Cell •Hybrid Drive [Electrical Machine] [Traction Motor] •Intake Manifold •Intake Manifold Gasket Set •Knock Sensor [Ping Sensor] •Scavenge Air Line •Solenoid Valve (SOLV), Oil Map Control •

15

Model: BMW i8

Coverage: 7 years70,000miles

Starter Motor Generator [Alternator] •Temperature SensorWater/oil •Throttle Body, Adapter, and Gasket •Timing Chain •Torque Converter •Transmission Control Module (EGS) •Transmission Oil Pump Control Module •Transmission Rotational Speed Sensor •Transmission Valve Body •Turbocharger •Turbocharger Outlet Gasket •Turbocharger Outlet-to-Catalytic Converter Clamp •Valvetronic Actuator [Eccentric Shaft Actuator] •VANOS (VVT) Actuator •VANOS (VVT) Adjustment Unit, Exhaust •VANOS (VVT) Adjustment Unit, Intake •VANOS (VVT) Central Valve •

16

2017ModelYear PZEVVehiclesSeries Models

BMW i3 BMW i3 with Range Extender PZEV

California EmissionWarranty—PZEV

The 2017 BMW i3 with Range Extender iscertified to California’s stringent Super Ultra LowEmission Vehicle (SULEV) standards and alsoqualifies as a Type II Zero Emission Vehicle withRange Extender (Type IIx ZEV) under theCalifornia Air Resources Board Zero EmissionVehicle program. In addition to very low tailpipeand zero-evaporative emissions, this certificationincludes a unique Partial Zero Emission Vehicle(PZEV) warranty when the vehicle is registered inCalifornia and certain other states, as indicated inthe PZEV section beginning on page 17. PZEVmodels registered in Delaware, Oregon,Pennsylvania and Washington are covered by theCalifornia Emission Warranty beginning onpage 19.

The emission certification standard can beverified on the Vehicle Emission ControlInformation label located on the undersidesurface of the tailgate. A representative label isshown below; the Type IIx ZEV certification isstated after the word “California.”

California Emission ControlWarrantyStatement SULEV(PZEV)*YourWarrantyRights andObligations

The California Air Resources Board and BMW ofNorth America, LLC (BMWNA) are pleased toexplain the emission control system warranty onyour 2017 vehicle. In California, new motorvehicles must be designed, built and equipped tomeet the State’s stringent anti-smog standards.BMWNAmust warrant the emission controlsystem on your vehicle for the periods of timelisted below provided there has been no abuse,neglect or improper maintenance of your vehicle.

*The California Emissions Control SystemLimited Warranty SULEV (PZEV) applies to all2017 U.S.-specification BMWSULEV (PZEV)vehicles registered in California, Connecticut,Maine, Maryland, Massachusetts, New Jersey,NewYork, Rhode Island or Vermont. The SULEV(PZEV) models registered in Delaware, Oregon,Pennsylvania orWashington have differentemissions warranty coverage; please refer to theCalifornia Emissions Warranty section beginningon page 8. Vehicles covered by this warranty arealso covered by the Federal Emission Warranty.

Your emission control system may include partssuch as the fuel injection system, the ignitionsystem, catalytic converter, and enginecomputer. Also included may be hoses, belts,connectors and other emission-relatedassemblies.

Where a warrantable condition exists, BMWNAwill repair your vehicle at no cost to you includingdiagnosis, parts and labor.

2017

LEVIII-SULEV30 (PZEV) PC

Tier3-Bin30 LDVEVAP: Tier2 LDV

EVAP: LEVII ZERO EVAP PC

CA OBD II

CA OBD II

HBMXV00.6I3RHBMXR0035I3R

TWC, WR-H02S,H02S, SFI

electricity LI+, gasoline

electricity LI+, gasoline

17

Manufacturer’sWarrantyCoverage(California, Connecticut, Maine,Maryland,Massachusetts, NewJersey, NewYork, Rhode Island, orVermontONLY):– For 15 years or 150,000 miles, whicheveroccurs first**:

**Except High-Voltage Battery (Traction Battery),which is covered for 10 years, or 150,000 miles,whichever occurs first.


2. If any emission-related part on your vehicle isdefective, the part will be repaired or replacedby BMWNA. This is your emission controlsystem DEFECTSWARRANTY.


Manufacturer’sWarrantyCoverage(Delaware, Oregon, Pennsylvania,andWashingtonONLY):– For 3 years or 50,000 miles, whichever occursfirst:


2. If any emission-related part on your vehicle isdefective, the part will be repaired or replacedby BMWNA. This is your emission controlsystem DEFECTSWARRANTY.

– For 7 years or 70,000 miles, whichever occursfirst:

If an emission-related part specially noted onpage 13 as having coverage for 7 years or

70,000 miles is defective, the part will berepaired or replaced by BMWNA. This is yourlong-term emission control system DEFECTSWARRANTY.


Owner’sWarrantyResponsibilities:– As the vehicle owner, you are responsible forthe performance of the required maintenancelisted in your Maintenance booklet. BMWNArecommends that you retain all receiptscovering maintenance on your vehicle, butBMWNA cannot deny warranty solely for thelack of receipts or for your failure to ensure theperformance of all scheduled maintenance.

– You are responsible for presenting your vehicleto an authorized BMW center as soon as aproblem exists. The warranty repairs should becompleted in a reasonable amount of time, notto exceed 30 days.

– As the vehicle owner, you should also be awarethat BMWNAmay deny your warrantycoverage if your vehicle or part has failed due toabuse, neglect, improper maintenance orunapproved modifications.

If you have any questions regarding yourwarranty rights and responsibilities, you shouldcontact:

BMW of North America, LLCCustomer Relations and Services DepartmentP.O. Box 1227Westwood, NJ 07675-1227

Telephone: 1 800 831-1117



or the

California Air Resources Board9528 Telstar AvenueEl Monte, CA 91731

18

California Emission ControlSystem LimitedWarranty PZEV*

This warranty applies to California-certifiedvehicles distributed by BMW of North America(BMWNA) or sold through the BMWNAEuropean Delivery Program, registered andoperated primarily in California, Connecticut,Maine, Maryland,Massachusetts, NewJersey, NewYork, Rhode Island orVermont.

*The California Emissions Control SystemLimited Warranty PZEV applies to all 2017U.S.-specification BMWPZEV vehiclesregistered in California, Connecticut, Maine,Maryland, Massachusetts, New Jersey, NewYork, Rhode Island or Vermont. Vehicles coveredby this warranty are also covered by the FederalEmission Warranty.

BMWNA warrants to the original purchaser andeach subsequent owner that the vehicle is:


b. free from defects in materials andworkmanship which cause any part that canaffect emissions to fail to conform withapplicable requirements or to fail a CaliforniaSmog Check test or EPA-approved short testfor a period of 15 years or 150,000 miles,whichever occurs first.

c. free from defects in materials andworkmanship in emission-related parts for aperiod of 15 years or 150,000 miles,whichever occurs first.

For vehicles registered and operatedprimarily in Delaware, Oregon, Pennsylvania,orWashington, BMWNA warrants to theoriginal purchaser and each subsequent ownerthat the vehicle is:


b. free from defects in materials andworkmanship which cause any part that canaffect emissions to fail to conform with

applicable requirements or to fail a CaliforniaSmog Check test or EPA-approved short testfor a period of 3 years or 50,000 miles,whichever occurs first.

c. free from defects in materials andworkmanship in emission related parts, whichare contained in the California EmissionWarranty Parts List on page 13, for a period of7 years or 70,000 miles, whichever occursfirst.


To obtain service under this warranty, the vehiclemust be brought, upon failure of a Smog Checktest or upon discovery of the defect, to theworkshop of any authorized BMW center, duringnormal business hours. The authorized BMWcenter will honor or deny your claim within30 days. If the claim is denied, the authorizedBMW center will notify you in writing of thereason(s). The authorized BMW center isrequired by law to honor the claim if notice is notgiven to the owner within 30 days.

The authorized BMW center will, without chargefor parts or labor (including diagnosis), eitheradjust, repair or replace the defective part andother parts affected by the failure of thewarranted part, if any. If your vehicle failed theCalifornia Smog Check test or an EPA-approvedshort test, then BMWNA will repair your vehicleso that it will pass this test. Items that requirescheduled replacement are warranted prior totheir first replacement interval. BMWNAmayrepair a part in lieu of replacing it whenperforming warranty repairs. Parts for whichreplacements are made become the property ofBMWNA.

If, within 7 years or 70,000 miles, whicheveroccurs first, the vehicle fails a Smog Checkbecause of a defect in a part listed in theCalifornia Emission Warranty Parts List onpage 13, repair or replacement will be performedunder warranty.

19


In all cases, a reasonable time, not to exceed30 days, must be allowed for a warranty repair tobe completed, after the car is received by theauthorized BMW center.

It is the owner’s responsibility to have all requiredmaintenance services performed (at the owner’sexpense when applicable), as prescribed in themaintenance schedule for the BMW EmissionControl System. Service intervals are computedby the Condition Based Service system anddisplayed on the instrument panel.

However, BMWNA will not deny your warrantyrepair claims solely because you do not havemaintenance records or you did not perform therequired maintenance unless BMWNAdemonstrates that such lack of requiredmaintenance is a direct cause of the emissioncontrol system failure. Instructions for requiredmaintenance and use can be found in the Owner’sManual and in the BMWMaintenance booklet.

It is strongly recommended that any replacementparts used for maintenance, repair orreplacement of emission control systems begenuine BMWService Parts or BMWAuthorizedRemanufactured Parts. Without invalidating thiswarranty, the owner may elect to havemaintenance, repair or replacement of theemission control systems performed by anyautomotive repair establishment, or elect to useparts other than BMWAuthorizedRemanufactured or genuine BMWService Parts.However, the cost of such service or parts will notbe covered under this warranty, except inemergency situations. In an emergency situation,where an authorized BMW center is notreasonably available or a warranty replacementpart is not available within 30 days, repairs maybe performed at any available serviceestablishment or by any individual using anyreplacement part.

A repair not completed within 30 daysconstitutes an emergency. BMWNA willreimburse the owner for such emergency repairs(including labor, parts and diagnosis not toexceed BMW suggested retail price for allwarranted parts replaced and labor charges

based on the manufacturer’s recommended timeallowance for the warranty repair and thegeographically appropriate hourly labor rate) thatare covered under this warranty. Replaced partsand paid invoices must be presented to anauthorized BMW center as a condition ofreimbursement for emergency repairs notperformed by an authorized BMW center.

The use of replacement parts, which are not ofequivalent quality, may impair the effectivenessof emission control systems. If other thangenuine BMWService Parts or AuthorizedRemanufactured Parts are used for maintenance,repair or replacement of components affectingemission control, the owner should obtainassurances that such parts are warranted by theirmanufacturer to be equivalent to genuine BMWparts in performance and durability. BMWNAassumes no liability under this warranty withrespect to parts other than genuine BMW parts.

However, the use of non-genuine BMWreplacement parts does not invalidate thewarranty on other components, unlessnon-genuine BMW parts cause damage towarranted parts.

What is not covered





20





General

The warranty gives you specific legal rights, andyou may also have other rights which vary fromstate to state.


BMWOF NORTH AMERICA, LLC HEREBYEXCLUDES INCIDENTAL ANDCONSEQUENTIAL DAMAGES, INCLUDINGLOSS OFTIME, INCONVENIENCE, OR LOSSOF USE OFTHE VEHICLE, FOR ANYBREACHOF ANYEXPRESS OR IMPLIEDWARRANTY,INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY, APPLICABLETOTHISPRODUCT.


Federal warranty provisions also apply to allvehicles sold in all U.S. states and territoriesregardless of whether a state has enacted statewarranty provisions that differ from the federalprovisions.

For assistance in determining which parts arecovered by this warranty, please contact yourauthorized BMW center or the BMWNACustomer Relations and Services Department at1 800 831-1117. You may obtain furtherinformation concerning the emissions warrantyor report violations of warranty terms bycontacting Air Resources Board (ARB), MobileSource Operations Division, 9528 TelstarAvenue, El Monte, CA 91731. Please include thetitle of the BMW service department head andtelephone number.

TireWarrantyStatement

Original equipment tires on new BMW vehiclesare warranted by their respective manufactureras detailed in the applicable tire manufacturer’swarranty statement.

The CD ROM BMW provides in the vehicle’sdocuments portfolio contains the warrantystatements for the following original equipmenttire manufacturers (as applicable to your vehicle):

� Bridgestone/Firestone� Continental� Goodyear/Dunlop� Hankook� Michelin� Pirelli

The terms and conditions of the tiremanufacturers’ warranties are independentlydetermined by the tire manufacturers withoutinput from BMW.We recommend eithercontacting or visiting the specific tiremanufacturer’s website to ensure that you havethe most current tire warranty information thatapplies to your tires.

Should you have difficulty in obtaining theapplicable warranty service from a tiremanufacturer, your authorized BMW center willassist you in resolving the situation.

Instructions for proper tire care and maintenanceare contained in the Wheels and Tires section ofyour vehicle’s Owner’s Manual.

21

12Volt BatteryCare*

Battery posts, terminals and relatedaccessories contain lead and lead

compounds; chemicals known to the State ofCalifornia to cause cancer.

If your vehicle is driven only for short distances ofless than 10 miles over a prolonged period oftime, without an occasional drive at highwayspeeds, the engine’s charging system will notmaintain the battery. Insufficient use of thevehicle could result in short-term startingproblems and, in the long term, could damagethe battery.

In case your vehicle will not be operated forseveral weeks, it is advisable to:� consider using a proper trickle charger,

following the charger manufacturer’sinstructions, to maintain the battery’s state ofcharge; or

� consult your authorized BMW center oranother qualified service center regardingbattery removal. Once removed, the batterymust be charged and stored in a cool, dryplace where it can be protected from freezing.If the battery will be stored for over 3 months, itmust be recharged every 3 months, or else itwill become damaged and useless.

Please consult with your authorized BMW centeror another qualified service center for furtherguidance and information.

*The information above refers to the 12-voltservice battery and not the high-voltage battery.

High-Voltage Lithium-Ion BatteryCare and Repairs

The BMW i3, BMW i3 with Range Extender andBMW i8 are powered by a high-voltagelithium-ion battery enclosed in a self-containedsystem. Opening or removing the self-containedsystem creates a genuine risk of severe damageto the high-voltage lithium-ion battery as well aspersonal injury, including fatal electrocution.

The high-voltage lithium-ion battery requires nomaintenance except for keeping the vehicle’shigh-voltage lithium-ion battery charged toproper specifications; refer to the Owner’sManual.

For the entire duration of the high-voltagelithium-ion battery Limited Warranty and thehigh-voltage lithium-ion battery CapacityCoverage, repairs performed according to limitedwarranties and capacity coverage are providedwithout charge. The vehicle should be taken toan authorized BMW center to have these repairsperformed by specially trained personnel underthe terms of the high-voltage lithium-ion batteryLimited Warranty and the high-voltage lithium-ion battery Capacity Coverage.

Corrosion Protection

Extensive corrosion protection measuresimplemented by BMW nowmake it possible tooffer a 12-year unlimited mileage anti-corrosionwarranty against rust perforation on your vehicleprovided that the vehicle is properly maintained.Information on proper maintenance is available inthis Booklet and your vehicle’s Owner’s Manual.

The major degree of corrosion protection is dueto the electrophoretic dip painting process whichcathodically deposits paint particles on all bodyparts, attracting paint particles into the minutestcavities or seams. Body parts are designed toprovide optimum corrosion protection.

During manufacture, metal exterior body partsreceive an additional corrosion protection coat.Hood, trunk, doors and other body parts arecoated with PVC and sealed from the outside.

All floor panels receive a resilient coating of PVCfor maximum protection against damage due tostones, etc.

Corrosion protection materials tested over manyyears are applied to the surfaces of cavities andto the entire underside of the vehicle during andafter assembly.

For additional information on the 12-yearunlimited mileage anti-corrosion warranty, seethe Warranty section of this Booklet on page 4.

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Restoring corrosion protection

Please take care that anti-corrosion material isreplaced when your car is repaired after body orchassis damage.

Underbodymaintenance

The underbody has to be cleaned at least once ayear, in Spring, with plain water in order toremove mud, chemical sediments and otherdeposits. If those materials are not removed,corrosion (rust) will occur on metal components.

Your authorized BMW center can do thisanti-corrosion service for you.

Do not apply additional undercoating orrust-proofing on or near the exhaust

manifold, exhaust pipes, catalytic converter or heatshields. During driving, the substance used forundercoating could overheat and cause a fire.

Gasoline Engines—Fuel Quality

Use fuels advertised to have adequatedetergency and low alcohol (such as ethanol)content. Please refer to your Owner’s Manual forimportant information on the fuel recommendedfor use in your vehicle. Use of fuels withinsufficient detergent and/or excess alcohol cancause driveability problems that necessitatecleaning intake valves and fuel injection valves,and, when applicable, adjusting the engine idle.We recommend having this work performed byyour authorized BMW center or another qualifiedservice center, perhaps while regularmaintenance is performed. Your authorized BMWcenter can also recommend a gasoline additivethat will provide sufficient detergency. Thisrecommended, unscheduled maintenance,which may be necessitated by use ofinappropriate fuels, is not required in order tomaintain the emission warranty. It also is notcovered by your vehicle’s warranty because nodefect in material or workmanship or componentfailure is involved.

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Notice

The “National Traffic and Motor Vehicle Safety Act of 1966” requires manufacturers to be in a positionto contact vehicle owners when a correction of a safety-related defect or noncompliance issue with anapplicable federal motor vehicle safety standard becomes necessary.

Please see the Correcting, Updating or Changing Vehicle-Related or Ownership Information section.

Correcting, Updating orChangingVehicle-Related orOwnershipInformation

To enable BMW to contact you with important vehicle product and safety updates, including vehicleswith expired warranty coverage, please update your vehicle-related or ownership information by either:

� Logging on at www.bmwusa.com to access your My BMWAccount (create a new account asnecessary)

� Contacting the BMWCustomer Relations and Services Department at 1 800 831-1117� Completing and mailing the Information Change Card, located at the back of this Booklet

Please have your vehicle’s 17-character Vehicle Identification Number (VIN) available.

ExportingYourBMWVehicle

Your vehicle has been specifically adapted and designed tomeet the particular operatingconditions and homologation requirements in your country and continental region in order todeliver the full BMWdriving pleasure while the vehicle is operated under those conditions.

If youwish to operate your vehicle in another country or region, youmaybe required to adaptyour vehicle tomeet different prevailing operating conditions and homologation requirements.You should also be aware of any applicable warranty limitations or exclusions for such countryor region. In such case, please contact the CustomerRelations and Services Department forfurther information.

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CustomerAssistance Information

Your satisfaction with our product and theservices provided by authorized BMW centers isof great importance to us. We take pride in ourproduct, as does the authorized BMW centerwho services it. If you should ever have aquestion regarding your authorized BMWcenter’s service or your BMW’s performance, werecommend that you contact your authorizedBMW center.

When contacting an authorized BMW center, wesuggest that, depending upon the nature of yourcontact, you discuss it with either the Sales,Service, or Parts Manager.

As all matters are resolved at the authorizedBMW center level, it is important that they begiven the opportunity to provide a solution.Should you feel that you were not provided withthe proper response, we urge you to contact theGeneral Manager or authorized BMWCenterOperator.

Despite the best intentions of all parties, amisunderstanding may occur between you andyour authorized BMW center. Should this occurand you require further assistance, pleasecontact the BMWNA Customer Relations andServices Department at:

Telephone: 1 800 831-1117



When contacting us, we ask that you provide thefollowing information:� Your name, address and telephone number� Vehicle Identification Number (last seven

digits)� Vehicle delivery date� Vehicle mileage� Selling authorized BMW center’s name� Servicing authorized BMW center’s name� Description of the problem

A BMWNA Customer Relations and ServicesRepresentative will carefully review all the factsinvolved and let you know what further action willbe taken in conjunction with your authorized

BMW center. Please remember: the first step inresolving a complaint is to contact the authorizedBMW center that performed the work on yourvehicle. They have the necessary equipment andthe personnel to achieve this goal.

We are confident that every effort will be made toensure your satisfaction.

CustomerAssistance—Notification

During a specific period (for example, the earlierof 12 months or 12,000 miles, though this periodvaries by state), some states require us or ourauthorized BMW center, to repair in a reasonablenumber of attempts, any defect or conditionwhich substantially impairs the use, value, orsafety of a new vehicle sold, leased or registeredin that state.

A reasonable number of attempts is generallydefined as (i) four or more attempts to repair thesame defect (the number of attempts vary bystate) or (ii) the vehicle is out of service by reasonof one or more repair(s) for more than acumulative total of 30 days (this period varies bystate), except for delays created by conditionsbeyond our control.

If we are unable to correct a defect or conditioncovered by these statutes in a reasonablenumber of attempts, we may be obligated eitherto replace the vehicle or reimburse the owner/lessee in an amount equal to the purchase priceor lease payments paid by the owner/lessee, lessthe amount directly attributable to use of thevehicle by the owner/lessee.

You should sendwritten notification directlyto BMWofNorth America, LLC of theexistence of an alleged defect. Sendwrittencommunication to the CustomerRelationsand Services Department address listedbelow.

BMW of North America, LLCCustomer Relations and Services Department

P.O. Box 1227Westwood, NJ 07675-1227

Telephone: 1 800 831-1117


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IMPORTANT: IF THIS VEHICLE HAS A DEFECTTHATSUBSTANTIALLYAFFECTS ITS USE,VALUE OR SECURITY, ORTHATMAYCAUSEDEATH OR SERIOUS BODILY INJURY IFDRIVEN, ANDWAS PURCHASED, LEASED ORREGISTERED IN NEW JERSEY, YOUMAYHAVETHE RIGHTUNDERTHE LEMON LAW IN THESTATE OF NEW JERSEYTO A REFUND OFTHE PRICE OF PURCHASE ORTOYOURLEASE PAYMENTS.

Here is a summary of your rights:

1. To qualify for compensation under the NewJersey lemon law, you must give themanufacturer or your dealer opportunity torepair or correct the defect of the vehiclewithin the terms of protection under thelemon law, which are the first 24,000 miles ofoperation or two years after the date oforiginal date of delivery or whichever comesfirst.

2. If the manufacturer or your dealer cannot fixor correct the defect within a reasonableamount of time, you may have the right toreturn the vehicle and receive a full refund,less a discount for the use of the vehicle.

3. If it is assumed that the manufacturer or yourdealer cannot repair or correct the defect andif the same defect continues to substantiallyexist after that the manufacturer has receiveda notice of the defect, sent by certified mailwith return receipt, and has had a finalchance to correct the defect or conditionwithin 10 days of receiving the notice. Thisnotice must be received by the manufacturerwithin the terms of protection and can onlybe given after (i) the manufacturer or yourdealer has attempted two or more times tocorrect the defect; (ii) the manufacturer oryour dealer has attempted, at least once, tocorrect the defect if the defect is one whichcan cause death or serious bodily injury if thevehicle is operated; or (iii) the vehicle hasbeen out of service for repairs by a total of 20calendar days accumulation or more, or in thecase of a rolling motorized house(motorhome) 45 days or more.

4. If the same defect substantially continues toexist after the manufacturer has had the lastopportunity to repair or correct the defect,you may file a claim for compensation underthe New Jersey lemon law.

FOR COMPLETE INFORMATION ABOUTYOURRIGHTS AND RESOURCES UNDERTHIS LAW,INCLUDINGTHEMANUFACTURER’SADDRESS FOR NOTIFICATION OFTHEDEFECT, PLEASE CONTACT: NEW JERSEYDEPARTMENTOF LAW AND PUBLIC SAFETY,DIVISION OF CONSUMER AFFAIRS, LEMONLAWUNIT, POSTOFFICE BOX 45026,NEWARK, NEW JERSEY07101, PHONENUMBER: 1 973 504-6226.

IMPORTANTE: SI EL VEHÍCULOTIENE UNDEFECTO QUE AFECTE DEMANERASUSTANCIAL SU USO, VALOR O SEGURIDAD,O QUE PUEDA CAUSAR LA MUERTE OLESIONES CORPORALES GRAVES SI SEMANEJA, YSE COMPRÓ, ARRENDÓOREGISTRÓ EN NUEVA JERSEY, PUEDETENERDERECHO EN LOSTÉRMINOS DE LA LEYSOBRE DEFECTOS CONOCIDA COMO�LEMON LAW� DEL ESTADO DE NUEVAJERSEYA UN REEMBOLSO DEL PRECIO DECOMPRA O DEL PAGO DELARRENDAMIENTO.

Aquí le damos un sumario de sus derechos:

1. Para tener derecho a una indemnización enlos términos de la �Lemon Law� de NuevaJersey, debe dar el fabricante o a suconcesionaria la oportunidad de reparar ocorregir el defecto del vehículo dentro de losplazos de protección que establece esta ley,que son las primeras 24,000 millas deoperación o dos años a partir de la fecha deentrega original, lo que ocurra primero.

2. Si el fabricante o su concesionaria no puedenarreglar o corregir el defecto en un plazorazonable, puede tener derecho a devolver elvehículo y recibir un reembolso íntegro,menos un descuento por el uso del vehículo.

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3. Se da por sentado que el fabricante o suconcesionaria no pueden reparar o corregir eldefecto si el mismo defecto continúaexistiendo de manera sustancial después deque el fabricante ha recibido una notificacióndel defecto enviada por correo certificadocon acuse de recibo, y ha tenido un últimaoportunidad de corregir el defecto oproblema en los 10 días posteriores a larecepción de la notificación. Esta notificacióndebe ser recibida por el fabricante dentro delos plazos de protección y sólo se puede dardespués de que (i) el fabricante o suconcesionaria han intentado dos o másveces corregir el defecto, (ii) el fabricante osu concesionaria han intentado, al menosuna vez, corregir el defecto si este puedecausar la muerte o lesiones corporalesgraves si se maneja el vehículo, o (iii) elvehículo ha estado fuera de servicio porreparaciones un total de 20 días calendario omás, o en el caso de una casa rodantemotorizada (casa rodante), 45 días o más.

4. Si el mismo defecto sigue existiendo demanera sustancial después de que elfabricante ha tenido la última oportunidad dereparar o corregir dicho defecto, puedepresentar una reclamación de indemnizaciónen los términos de la �Lemon Law� de NuevaJersey.

SI DESEA MÁS INFORMACIÓN ACERCA DESUS DERECHOSYRECURSOS EN LOSTÉRMINOS DE ESTA LEY, INCLUIDA LADIRECCIÓN DEL FABRICANTE PARANOTIFICACIONES DE DEFECTOS, ESTOSSON LOS DATOS DE CONTACTO: NEWJERSEYDEPARTAMENTOF LAW AND PUBLICSAFETY, DIVISION OF CONSUMER AFFAIRS,LEMON LAWUNIT, POSTOFFICE BOX 45026,NEWARK, NEW JERSEY07101,TELÉFONO: 1 973 504-6226.

BBBAuto Line

If your concern is still not resolved to yoursatisfaction, BMWNA offers additionalassistance through BBB AUTO LINE inARKANSAS, CALIFORNIA, GEORGIA, IDAHO,IOWA, KENTUCKY, MARYLAND,MASSACHUSETTS, MINNESOTA,PENNSYLVANIA, and VIRGINIA. BBB AUTOLINE is a dispute resolution programadministered by the Council of Better BusinessBureaus. BBB AUTO LINE resolves disputesthrough mediation or arbitration. Mediation is aninformal proceeding whereby a neutral third party(mediator) helps the parties to find an acceptableresolution. Arbitration is also an informalproceeding in which an impartial third partyrenders a decision after a hearing at which bothparties have an opportunity to be heard. You canselect mediation or arbitration or both.

The program is free of charge to you, theconsumer, but there are some minimumrequirements for participation in the program.Please contact BBB AUTO LINE at the addressor phone number listed below for more details:

BBB AUTO LINE3033Wilson Boulevard, Suite 600Arlington, VA 222011 800 955-5100

If you wish to use the program and you qualify forparticipation, you will be required to provide thefollowing information:� Your name and address� The Vehicle Identification Number (VIN)� The make, model and year of your vehicle� A description of the problem with your vehicle

BBB AUTO LINE will also ask you for otherinformation that may help resolve your concerns,such as the purchase price of your vehicle, anymileage at the time of purchase, the currentmileage, and copies of repair orders.

BBB AUTO LINE will notify you when your claimhas been filed. If you decide to arbitrate, you mayattend the hearing in person or by telephone. Youmay bring witnesses and give supportingevidence. You may also submit your claim inwriting and ask for a decision on the documentsyou submit, without attending a hearing. BBB

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AUTO LINE will usually render a decision within40 days from the time you file your complaint.The decision is binding on BMWNA if youdecide to accept it. BMWNAmust comply withthe decision within the time frame specified bythe arbitrator.

Important:You must use BBB AUTO LINEbefore asserting in court any rights or remediescreated by the Magnuson Moss Warranty Act,(The Act) 15 U.S.C. Sec. 2301, et seq. You mayalso be required to use BBB AUTO LINE beforeseeking remedies under your state’s Lemon Law.If you choose to seek redress by pursuing rightsand remedies not created byTitle 1 of MagnusonMoss Warranty Act, prior resort to the BBBAUTO LINE is not required by any provision ofthe Act.

California Residents

1. BMWOF NORTH AMERICA, LLC (BMWNA)participates in BBB AUTO LINE, a mediation/arbitration program administered by theCouncil of Better Business Bureaus [3033Wilson Boulevard, Arlington, Virginia 22201]through local Better Business Bureaus. TheArbitration Certification Program of theCalifornia Department of Consumer Affairshas certified BBB AUTO LINE and BMW.

2. If you have a problem arising under aBMWNA written warranty, we encourage youto bring it to our attention. If we are unable toresolve it, you may file a claim with BBBAUTO LINE. Claims must be filed with BBBAUTO LINE within six (6) months after theexpiration of the warranty.

3. To file a claim with BBB AUTO LINE, call1 800 955-5100. There is no charge for thecall.

4. In order to file a claim with BBB AUTO LINE,you will have to provide your name andaddress, the brand name and VehicleIdentification Number (VIN) of your vehicle,and a statement of the nature of yourproblem or complaint. You will also be askedto provide: the approximate date of youracquisition of the vehicle, the vehicle’s

current mileage, the approximate date andmileage at the time any problem(s) were firstbrought to the attention of BMWNA or one ofour dealers, and a statement of the relief youare seeking. There is no charge to thecustomer in bringing this claim.

5. BBB AUTO LINE staff may try to help resolveyour dispute through mediation. If mediationis not successful, or if you do not wish toparticipate in mediation, claims within theprogram’s jurisdiction may be presented toan arbitrator at an informal hearing. Thearbitrator’s decision should ordinarily beissued within 40 days from the time yourcomplaint is filed; there may be a delay of7 days if you did not first contact BMWNAabout your problem, or a delay of up to30 days if the arbitrator requests aninspection/report by an impartial technicalexpert or further investigation and report byBBB AUTO LINE.

6. You are required to use BBB AUTO LINEbefore asserting in court any rights orremedies conferred by California Civil CodeSection 1793.22. You are not required to useBBB AUTO LINE before pursuing rights andremedies under any other state or federal law.You are also required to use BBB AUTO LINEbefore exercising rights or seeking remediescreated byTitle I of the Magnuson-MossWarranty Act, 15 U.S.C. sec. 2301 et seq. Ifyou choose to seek redress by pursuingrights and remedies not created by CaliforniaCivil Code Section 1793.22 or Title I of theMagnuson-Moss Warranty Act, resort toBBB AUTO LINE is not required by thosestatutes.

7. California Civil Code Section 1793.2(d)requires that, if BMWNA or its representativeis unable to repair a new motor vehicle toconform to the vehicle’s applicable expresswarranty after a reasonable number ofattempts, BMWNAmay be required toreplace or repurchase the vehicle. CaliforniaCivil Code Section 1793.22(b) creates apresumption that BMWNA has had a

28

reasonable number of attempts to conformthe vehicle to its applicable expresswarranties if, within 18 months from deliveryto the buyer or 18,000 miles on the vehicle’sodometer, whichever occurs first, one ormore of the following occurs:

• The same nonconformity [a failure toconform to the written warranty thatsubstantially impairs the use, value or safetyof the vehicle] results in a condition that islikely to cause death or serious bodily injuryif the vehicle is driven AND thenonconformity has been subject to repairtwo or more times by BMWNA or its agentsAND the buyer or lessee has directlynotified BMWNA of the need for the repairof the nonconformity; OR

• The same nonconformity has been subjectto repair 4 or more times by BMWNA or itsagents AND the buyer has notified BMWNAof the need for the repair of thenonconformity; OR

• The vehicle is out of service by reason ofrepair of nonconformities by BMWNA or itsagents for a cumulative total of more than30 calendar days after delivery of the vehicleto the buyer.

NOTICETOBMWNAASREQUIREDABOVESHALLBESENTTOTHE FOLLOWINGADDRESS:

BMWofNorth America, LLCCustomerRelations and Services Department

P.O. Box 1227Westwood, NJ 07675-1227

1 800 [email protected]

8. The following remedies may be sought inBBB AUTO LINE: repairs, reimbursement formoney paid to repair a vehicle or otherexpenses incurred as a result of a vehiclenonconformity, repurchase or replacement ofyour vehicle and compensation for damagesand remedies available under BMWNA’swritten warranty or applicable law.

9. The following remedies may not be sought inBBB AUTO LINE: punitive or multipledamages, attorney’s fees, or consequentialdamages other than as provided in CaliforniaCivil Code Section 1794(a) and (b).

10. You may reject the decision issued by a BBBAUTO LINE arbitrator. If you reject thedecision, you will be free to pursue furtherlegal action. The arbitrator’s decision andany findings will be admissible in a courtaction.

11. If you accept the arbitrator’s decision,BMWNA will be bound by the decision, andwill comply with the decision within areasonable time not to exceed 30 days afterwe receive notice of your acceptance of thedecision.

12. Please call BBB AUTO LINE at1 800 955-5100 for further details about theprogram.

IDAHO Residents IMPORTANT: IF THISVEHICLE IS DEFECTIVE, YOUMAYBEENTITLED UNDERTHE STATE’S LEMON LAWTO REPLACEMENTOF ITOR A REFUND OFITS PURCHASE PRICE ORYOUR LEASEPAYMENTS. HOWEVER, TO BE ENTITLEDTOREFUND OR REPLACEMENT, YOUMUSTFIRSTNOTIFYTHE MANUFACTURER, ITSAGENT, OR ITS AUTHORIZED DEALER OFTHE PROBLEM INWRITING AND GIVE THEMAN OPPORTUNITYTO REPAIR THE VEHICLE.YOU ALSO HAVE A RIGHTTO SUBMITYOURCASETOTHE CONSUMER ARBITRATIONPROGRAMWHICHTHEMANUFACTURERMUSTOFFER IN THIS STATE.

Special Programs

SOMETIMESBMWOFNORTHAMERICA,LLC (BMWNA)OFFERSASPECIALADJUSTMENTPROGRAMTOPAYALLORPARTOFTHECOSTOFCERTAINREPAIRSBEYONDTHETERMSOFTHEWARRANTY.CHECKWITHYOURAUTHORIZEDBMWCENTERTODETERMINEWHETHERANYADJUSTMENTPROGRAM ISAPPLICABLETOYOURMOTORVEHICLE.

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BMWRoadside Assistance

TheBMWRoadside Assistance Programreflects BMW’s commitment to yourcomplete satisfaction with the BMWownership experience.

It’s available for U.S. version BMWs in all50 states, Canada, and Puerto Rico 24 hours aday, 365 days a year.

It’s a valuable benefit provided to you at noadditional cost. (Subject to certain limitations andexclusions noted on page 32.)

The BMWRoadside Assistance Program is not awarranty and does not affect your rights underthe New Vehicle Limited Warranty.

Services provided by a third-party businesspartner.

BMWRoadside AssistanceSmartphone Application

The free BMWRoadside Assistance SmartphoneApp dispatches fast, reliable service to yourBMW. For more details and to download the Appfor your iPhone®, Android™ orWindowsMobile® Smartphone, visithttp://roadsidemobile.com/bmw

Owner’s Eligibility

You are covered if your vehicle is:� A new BMW automobile, distributed by

BMWNA, and purchased at an authorizedBMW center; OR

� A new BMW automobile, purchased under theBMWNA European Delivery Plan; OR

� A new, U.S. version, BMW automobilepurchased under the Diplomatic or MilitarySales programs, operated in any of the50 states, Canada and Puerto Rico.

The vehicle itself is covered when driven by anyauthorized driver.

Protection as determined by the vehicle’s originalin-service date:

New BMWs— Protection is provided for4 years/unlimited miles.

Certified Pre-Owned BMWs— 5 years or 6 years(as applicable)/unlimited miles.

NOTE: This protection does not affect the newvehicle limited warranty coverage, which remainsat 4 years/50,000 miles, or the applicableCertified Pre-Owned BMW time and mileagecoverage.

Getting Started

For your convenience, a decal showing RoadsideAssistance information has been affixed on thedriver’s side of the windshield and in the rearcompartment area.

Calling ForAssistance

The toll-free BMWRoadside Assistance number(1 800 332-4269) is answered by a BMWRoadside Assistance service representative. Inorder for you to receive quick and reliableservices, it is essential that you provide detailedand accurate information to the servicerepresentative.

Be prepared to give:� Your name.� Your complete Vehicle Identification Number

(found on your vehicle registration, or on thebottom driver’s side of your windshield).

� Model description of your vehicle.� License plate number of your vehicle.� Vehicle location (including nearby crossroads/

intersections, highway mile markers, streetnumbers, landmarks, etc.).

� Location you are calling from (including atelephone number where you can be reached).If you are calling from a public phone, waitthere for the return call. Do not leave thislocation without informing the RoadsideAssistance service representative.

� A description of your vehicle’s problem.Specific and accurate information will enablethe Roadside Assistance servicerepresentative to provide the proper help.

Note: If you are using the free BMWRoadsideAssistance Smartphone App, the informationabove is not required.

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EmergencyValet Service. Should there be aneed beyond BMWRoadside Assistance,Emergency Valet service will provide a personalassistant who will help in every way to get you toyour final destination. Emergency Valet servicewill help you locate a rental car or taxi agency,hotel or even help procure airline reservations. Inthe event of an emergency, this service will assistyou in getting information out to the proper party,whether it is business or personal. If we areunable to contact one of your party, the messagerelay service will document the information, andwill make reasonable efforts to deliver themessage to the message recipient.

Personal Trip Routing. Leave the planning tous. Simply give one of our Roadside Assistanceservice representatives a call, and we will provideyou with a detailed, easy-to-read, computerizedtrip itinerary and companion map package.Please allow up to two weeks to process yourrequest.

Services

From the information you provide, the BMWRoadside Assistance service representative willdetermine the type of help required.

Dispatch Service

A service provider will be dispatched to the siteof your disabled vehicle.

On-Site Assistance

On-site service for vehicle disablements, such asflat tires, dead batteries, and out of fuelconditions, is provided up to a maximum of$100.00 per incident by BMWRoadsideAssistance.

The cost for parts and fuel, when used on-site, isthe responsibility of the owner/driver. The NewVehicle Limited Warranty does not cover any ofthe above on-site services.

Lock-Out

Your BMW is equipped with an advanced entrysystem, which cannot be bypassed by traditionallocksmith methods without significant damage toyour vehicle. However, in the event that you find

yourself locked out, a simple telephone call toRoadside Assistance will help you get back onthe road. A representative will help you findtransportation or arrange towing service to thenearest authorized BMW center. Related towingcosts will be compensated up to $100.00 perincident. You, or the person driving your vehicle,are responsible for any expenses related toreplacement keys.

Towing Service

In the event of a mechanical breakdown normallycovered under the New Vehicle Limited Warranty,your vehicle will be transported (at no cost) to thenearest authorized BMW center. Towing to thenearest authorized BMW center is also coveredin the event of an accident or collision.

If a breakdown occurs after normal businesshours, your vehicle will be transported to a securelocation and transported to the nearestauthorized BMW center on the next businessday.

If you request that the vehicle be taken to alocation other than the nearest authorized BMWcenter, any additional expense will be yourresponsibility.

However, you may request (at no cost) to betaken to a different authorized BMW center aslong as it is within 50 additional miles of the“nearest” authorized BMW center.

Towing requests for vehicles disabled because ofcasualty, fire, act of God, or violation of law(federal, state or local) are provided at theexpense of the owner/driver.

If it is necessary for you to have your vehicletowed through your own arrangements, youmust contact BMWRoadside Assistance forprior authorization and instructions on claimprocedures. All claims must be submitted withinsixty (60) days of the disablement or occurrence,accompanied by the original receipts. Claimsreceived after that time period may bedishonored and are subject to the full discretionof BMWRoadside Assistance. If BMWRoadsideAssistance is not contacted for “prior”authorization, the maximum coverage for towingis $100.00.

31

Sign-and-Drive

Typically, if you are within the terms of yourwarranty, the services you receive under theBMWRoadside Assistance program will notrequire payment. In most cases, you will simplysign a receipt from the provider of services.

Trip Interruption Benefits

Trip interruption benefits are provided formechanical breakdowns as follows:� Breakdowns that are warranty related; and� Must occur in excess of 100 miles from the

driver’s primary residence; and� Repairs cannot be completed during normal

business hours on the same day ofbreakdown.

Reimbursements will be made for meals, lodging,car rentals, and alternate transportation to bringthe driver and the BMW automobile togetherafter the vehicle has been repaired by anauthorized BMW center. Original receipts mustaccompany all reimbursement requests.

Trip interruption coverage is limited to $1,000.00per incident, for a maximum of five days perincident.

Always contact BMWRoadside Assistance fortrip interruption benefits. They will assist inmaking all the necessary arrangements.

CarRental Discounts

Discounts are available from several car rentalcompanies. Benefits may vary with eachcompany and location, and are subject to changewithout notice.

Simply use the following information to receiveyour discount:

Avis®:Discount Code: B7697751 800 331-1212

Budget®:Discount Code: T4643311 800 527-0700

Enterprise®:Discount Code: NA241091 800 RENT-A-CAR

Hertz®:Discount Code: CDP#16463381 888 204-0234

Exclusions

Specifically excluded from coverage are:� Fines, taxes, or impound towing fees caused

by a violation of local or state law.� Expenses related to extreme adverse weather

conditions including, but not limited to, floods,hurricanes and tornadoes (removal from water,snow, ice, etc.).

� Expenses for the removal of snow tires andmounting or removal of snow chains.

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Notes:

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Notes:

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Notes:

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Owner/Driver Information:

Name _____________________________________________________________________

Address _____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

Owner/Driver Telephones:

Business _____________________________________________________________________

Home _____________________________________________________________________

Model ________________________________________________ Year_______________

VIN

Retail / In-Service Date _________________________________________________________

Trim Code ___________________________________ Color Code _____________________

Production Date _______________________________________________________________

License Plate Number _________________________________________________________

BMW Center Telephone Numbers:

Offices _____________________________________________________________________

Services _____________________________________________________________________

BMW i3 & i8 2017

© 2016 BMW of North America, LLCWoodcliff Lake, New Jersey 07677The BMW name, model names and logo are registered trademarks.Printed in U.S.A. 12/16

01 00 2 149 193

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