Account Opening Linear Process Automation

• Products in Enterprise Content Management, Business Process Management and Customer Communication Management.

• No 1 in India.• Global footprint in 50 countries• 1200 people strong 20 years old organization• 40 Patents for its own products

• Products in Enterprise Content Management, Business Process Management and Customer Communication Management.

• No 1 in India.• Global footprint in 50 countries• 1200 people strong 20 years old organization• 40 Patents for its own products

Newgen Overview

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India

USA

UAE

Singapore

OfficesOffices

BPM and ECM MQ recognition

2011 Wave Report for DOCCM (Document Output for Customer Communication)

Decision Matrix for BPM, 2011 “Top 3 Value for Money BPM Vendor”

Accolades

Asia

Malaysia ChinaPakistan Hong KongPhilippines IndiaIndonesia JapanSingapore Thailand

Europe

Austria Germany Cyprus Lithuania Czech SlovakiaDenmark UKFinland

Africa

Egypt NamibiaGhana NigeriaKenya South AfricaLibya TanzaniaMauritius Zambia

The Americas

USABermudaCaribbeanMexico

Oceania

Australia New Zealand

Our Global Installation Base

Middle EastBahrain OmanQatar Saudi ArabiaJordan KuwaitUAE

Some of Our Prestigious Customers

Banking & Finance

Insurance

BPO & Shared Services

Others

Telecom

Om

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low

S

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Average Operations Branches

Large Operations Branches

Central Processing

Low Volume or Remote Branches

Centralized Scanning

Regional Scanning

Low Volume Scanning

Low Connectivity

Centralized Scanning

Decentralized Scanning

Automation of Branches

BRANCH OFFICES

Documents Receipt/Checking

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Minimal Data Entry2

Issuing Welcome Kit3

Local Scanning

Central Scanning

Data Entry & Document Verification

4

Exception Handling

Exception Handling

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Authorization6

Account Activation7

Email Notification to customer (manual)

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Disbursing other documents to customer

9

Archive 10

Central Processing Office

OmniProcess Flow

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AO Form submission from

OmniScan

Document Verification in OD

Document Authorization

Exception Resolution

Account ActivationCommunication to

Customer

Discard

If not Ok alarm to

respective user

Document OK

Exception Resolution

Authorized

Not Authorized

Data Entry Operator

Verifying Clerk

Resolution Officer 1

Authorizing Officer

Resolution Officer 2

Branch Officer Welcome Kit

Step 1: Document Upload

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Step 2: Document Types Addition

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Step 3:Data Entry Operators fills all the details

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Step4: Documents Uploaded to DMS

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Report Generated By OmniScan

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Step 6: Verifying Clerks Logs In

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Step 7: Verifying Clerks Queue

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…contd

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Step 8: Verifying Clerk verifies details

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Step 9: Exception Raised due to Non-Conformance

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Documents sent to Resolution Officer1

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Step 11:Resolution officer resolves exception and forwards the document back to verifier

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Step 12:Verifier Files the document to Authoriser for Approval

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Step 13: Authorizer Logs In

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Step 14: Authoriser can Authorize or raise Exception

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Step 15:Authoriser has option to riase exception or authorize documents

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Step 16:Branch Officer Logs In the system

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Step 17:Branch Officer searches his queue for pending Approvals

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Step 18:Branch Officer Approves the document

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Step 19:Customer is informed of his Account Number Details and corresponding document gets archived

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Step 20 Reports: Document Upload Report

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Step 21 :Document Activity Report

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Lets make a difference together

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Contact us to know more Newgen Software Technologies Ltd

D-162, Okhla Phase-1, New Delhi , India

partners@newgen.co.in