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rgN E W S F O R E M P L O Y E E S A N D F R I E N D S O F WA K E M E D SEPT/OCT 2013

Newkirk Wins TBJ Leader in Diversity AwardAnthony Newkirk, manager (Employee Relations & Diversity), was named a Leaderin Diversity Award winner by the Triangle Business Journal. Begun this year, theLeaders in Diversity Award program recognizes Triangle businesses, individuals andnonprofits that have demonstrated respect or inclusive treatment of others, advocacy

for underrepresented groups and multicultural marketing.

As manager of Employee Relations & Diversity, Newkirk works topromote cultural intelligence, providing employees withresources to adapt to new cultural contexts that they mightencounter. “My mission is to encourage diversity througheducation and nurturing the idea that WakeMed has a culture ofrespect,” Newkirk explained. “We are constantly on the lookoutfor ways to embrace the communities and patients we serve.”Since joining WakeMed in 2007, Newkirk has implementedseveral programs aimed at strengthening our commitment to

valuing and respecting differences. These include coordinating community outreachand staff development programs, leading the Diversity & Inclusion Council, andorganizing annual Diversity & Inclusion Awareness month activities.

WakeMed Board Outlines Interim Leadership PlanFollowing the departure of Dr. Bill Atkinson as WakeMed president & CEO onOctober 1, the WakeMed Board of Directors has developed an interim leadershipplan to ensure our continued success during this time of transition. The Board isworking with an outside firm to identify an interim CEO and conduct a nationalsearch for a permanent CEO to lead the WakeMed system. “Finding anexceptional CEO to lead WakeMed into the next generation is our top priority aswe continue to navigate this era of health care reform,” says William H. McBride,Board chair. Until an interim CEO is named, Tom Gettinger, executive vicepresident & chief operating officer, will lead operations for the health system.Additionally, Doug Vinsel, former chief operating officer of WakeMed, has agreedto a limited consulting role (a few hours per week) for this period to advise theinterim CEO when engaged. A search committee comprised of WakeMed leaders,Board members and physicians will also assist in the CEO selection process.

During this time of change and development, WakeMed remains committed toour mission and to our employees and physicians whose work improves the livesof the patients and families we serve. WakeMed will also continue initiatives andprojects currently underway. Stay tuned for additional updates, and thank youfor your dedication to WakeMed.

In October, Ray Cheely, MD, and Amarendra Reddy, MD, retired from RaleighCardiology. Dr. Cheely was one of the founding members of Raleigh Cardiology,which began in 1979, and Dr. Reddy joined the practice in 1986. During theirtenure at WakeMed, Dr. Cheely and Dr. Reddy have had a significant impact on theWakeMed Heart Center programs, their colleagues and the many patients whoselives they touched. We spoke with Dr. Cheely and Dr. Reddy about their careersand gathered some words of wisdom for their WakeMed family.

Ray Cheely, MD

"The most important thing is to stay focused on our patients. Aslong as we provide high-quality, cost-effective medical care, weare doing the right thing. It's easy to get distracted, but we arehere because of our patients, and we need to focus on them. It’salso important to tap into the total fund of knowledge to betterserve our patients. Doctors and nurses need to be able to askquestions and get advice from colleagues without fear ofrepercussions, and I’m proud that Raleigh Cardiologyencourages such collaboration. Face-to-face interactions are so

important when you are trying to solve problems, and working with nurses andother members of the care team can lead to the best, patient-focused solutions. Ihope people don't get so busy that they don't have time to have those kinds ofdiscussions, because decisions made with the input of a group are often better thanthose made by individuals.”

Amarendra Reddy, MD

“Whatever you do, you have to do it with compassion. Peopledeal with illness and pain in different ways, but they all deserveto be treated compassionately. No other profession requires thatas much as health care does. The most important thing medicalprofessionals can learn is how to communicate on the patient’slevel. When you speak to a patient, sit down with them. Thisshows that you are focused on them much more than if you hadthe same conversation standing up. I feel privileged to be part ofthe team that established WakeMed’s cardiovascular program. At first, no one thought the program would survive, but over the

years we worked together to build it into what it is today. We were fortunate that(former CEO) Bill Andrews had this vision and believed in the program from thebeginning, and it continued to grow under Ray Champ and Bill Atkinson. It’s beenvery gratifying to be part of all this.”

FighttheFluInfluenza Vaccine Policy Takes EffectVaccination Mandatory for All WakeMed Employees

In an effort to decrease our employee influenza infection rate and help protect our patients, WakeMed now requires all employees to receive an annual influenza vaccination. As we head into flu season, here’s what you should know about this new requirement:

• Influenza vaccines will be available at no cost to all WakeMed employees,contractors and volunteers. Stay tuned to WakeMedWeb and WakeMed Weekly forinformation about when and where vaccines will be administered.

• Employees who receive the vaccine elsewhere must provide documentation toOccupational Health.

• Employees who are unable to receive the vaccine due to medical contraindicationsmust submit a medical exemption form by Oct. 25, 2013.

Questions? Contact Occupational Health at ext. 07370 (Raleigh Campus) or ext. 02631(Cary Hospital).

The WakeMed Foundation kicked off a fundraising campaign to raise atleast $3.2 million for continueddevelopment of pediatric servicesand programs. Phase III will buildon the success of Phases I and II,which raised over $16.8 million,including more than $1 million incontributions from WakeMedemployees, $1 million fromphysicians, and support from Triangle-area families, employers and other organizations. • Phase I enabled WakeMed to open the first-ever Children’s Hospital in Wake County.• Phase II supported a much needed expansion of WakeMed’s Level IV NICU.• Phase III will develop important pediatric services and programs made possible by

the completion of the first two phases, with an initial focus on expanding pediatricsurgical capability.

To support this important initiative, contact Karen Zelden, director, (WakeMedFoundation) at ext. 02966.

WAKEMEDCHILDREN’Sthe next phase

NOMINATE A CO-WORKER TODAY!

DEADLINE IS NOVEMBER 30

best wishesDr. Cheely & Dr. Reddy

2014 OPEN ENROLLMENTOCTOBER 14 – NOVEMBER 1 Look inside for details.

The eICU celebrated its first anniversary on September 12.

Look for a year-in-review article highlighting theprogram’s excellent work in next month’s issue!

eICU! Happy Birthday

Ready for AnythingCary Hospital hosted a disaster preparedness drill on Sept. 9 to help prepare leadership and staff for any situation that would cause a hospital evacuation, and the resulting sudden influx of patients at a receiving facility. Organized by the WakeMed Emergency Services Institute (ESI),the drill scenario involved evacuating patients from Raleigh Campus to Cary Hospital, thehealthplexes and other health care facilities in the region. Approximately 150 participants fromacross the health system staffed the Drill Game Board to perform real-time triage of theevacuation of the Raleigh Campus, process and place hundreds of simulated inpatients inreceiving facilities, and perform an assessment of critical resource needs. “These exercisesprovide a valuable opportunity for staff from different departments to work together to betterunderstand how to respond to this type of event,” said Barb Bisset, PhD, executive director (ESI). “Every year, we learn so much about our strengths and also our opportunities for futureimprovement.”

Left to right, Lisa Hubbard, RN, (Emergency Department – North Healthplex); Oral Wise,director (Ambulatory Services); and Dawn Bills, RN, (Emergency Department – ApexHealthplex) during the disaster preparedness drill held at Cary Hospital.

John Gallagher, manager(Strategic Sourcing), earned hiscertified resource and materialsprofessional (CMRP) designationfrom the American HospitalAssociation.

Janice Perdue, RN (ImagingServices – Nursing); DeannaWhite, RN (Imaging Services –Nursing); Erin Magee, RN(Vascular Access Nursing); andMelissa Warwick, RN, (VascularAccess Nursing – Cary Hospital)achieved national certificationfor vascular access.

Melissa Mizelle (Patient CaseManagement) received licensedclinical addictions specialist(LCAS) certification.

Kavita Joshi (Pathology Labs –Cary Hospital) was promoted tosenior medical technologist.

Teena Chavis, RN, and JazminWilliams, RN, (both of CTICU)obtained critical care nursing(CCRN) certification.

The following EnvironmentalServices employees wereinducted into the Saving Lives:One Room at a Time Club forachieving a 100 percent roomcleaning score:Peggy DunstonMariel GarciaEstoria Bennett-KnoxDeona LloydCandace McDonaldDorothy MinorZenaida ParasMarleny Sorto

Lee Ann Walsh (Accounting)was promoted to senior financialspecialist.

Elizabeth Penny (REACHPrograms) became a registeredyoga teacher.

Jenn Wilder (Acquisitions &New Practices) received a masterof health administration degreefrom Pfeiffer University.

The following Patient CaseManagement employees receivedAccredited Case Manager (ACM)certification: Betsy Benoit, RN;Tina Lynn, RN; AnneBlanchard, RN; MichelleStrickland, RN; Martha Jones,RN; Bernetta Butler, RN; JimDisorbo, RN; Belynda Harris,RN; Elizabeth Ved, RN; andSally Dove, RN.

Patti Lewis, RN, and Mary LouFaucette, RN, manager, (both ofPatient Case Management – CaryHospital) obtained ACMcertification.

The following Patient CaseManagement employees earnedCertified Case Manager (CCM)status: Joycelyn Bowling, RN;Chris Smith, RN; NikkiWhitfield, RN; StacieIlkhanizadeh, RN; AlannaLanham, RN; and Molly Flynn,MSW.

Sharon Jones, RN, (CICU)earned her bachelor’s degree in nursing.

Tonya Disorbo, RN, (Neuro ICU)was promoted to clinicaleducator/supervisor.

Angela Smith, PharmD,manager, (Pharmacy – CaryHospital) was elected an officerin the Clinical AdministrationProfessional Research Networkof the American College ofClinical Pharmacy.

Sara Griffith, MSN, RN,(Clinical Administrators – CaryHospital) was reappointed to theNational Council State Boards ofNursing NCCLEX Item ReviewSubcommittee.

Katina Hargraves (Claims &Billing) earned a master’s degree.

Trudy Minor (Claims & Billing)earned a bachelor’s degree.

Beth Glueck (Clinical ResourceManagement) defended herPh.D. in Counseling & CounselorEducation.

Tonya Harrell, RN, (6C Surgery/Trauma) obtained medical/surgical nurse certification.

Brandee Becoat (HealthInformation Management) waspromoted to HIM specialist.

The following InformationServices staff members achievedEpic certification(s) in their areasof responsibility:

Gerri Anthony Heidi AberRichard Berry Penny Cheek Kristin Cox Wonder Dixon Parker Foster Denise George Cindy HartzheimDenise Jerrido Scott KingRhonda LaxtonCheryl Lynch Beth Markell PhateMcCullough

Jon McLaughlin Vinnie MilianoMichi MosesJordan OvercashEd PetersonSharon Reif Andy SiederMelissa Sparks Jennifer Stacy Anna StauffLynn ThorneHelen TownsendSteve Wagner

WOW, what an employee!

Welcome New PhysiciansFor more information about these physicians, visit www.wakemedphysicians.com.

Four New Offices Move into Garner HealthplexWake Specialty Physicians – Urology, Wake Specialty Physicians - ENT -Head & Neck Surgery, Carolina Cardiology and Garner Primary Care havemoved into to the Garner Healthplex at 400 US Hwy. 70 East.

Tehmina Adnan, MDKnightdale Family

Practice

Jeffrey Urieto, MDNorth Wake Internal

Medicine

Reem Alkadhi, MDFalls Pointe Medical

Group

Sinthia Mannan, MDFuquay-Varina Primary

Care

Sasha Avery, MDGarner Primary Care

Angelia Flanagan, MDKnightdale Family

Practice

N E W S F R O M WA K E M E D P H Y S I C I A N P R A C T I C E S

P R I M A RY C A R E / FA M I LY P R A C T I C E / I N T E R N A L M E D I C I N E

H O S P I TA L I S T S / I N T E N S I V I S T S / P U L M O N O L O G I S T S

James O’Neil, MDWake Specialty

Physicians – ENT –Head & Neck Surgery

Jason Haag, MDWakeMed Faculty

Physicians – RaleighCardiology

Coryell Perez, MDWakeMed Faculty

Physicians – Obstetrics& Gynecology

Conor Regan, MDWake Orthopaedics

Deepa Reddy, MDWake Specialty

Physicians –Gastroenterology

Jonathan Seigel, MDWakeMed Faculty

Physicians –Neonatology

Rasheeda Monroe, MDWakeMed Faculty

Physicians – PediatricOutpatient Clinic

S P E C I A LT I E S

Lawren Love, MDHospitalist

Raleigh Campus

Hiren Mehta, MDIntensivist/

Pulmonologist Raleigh Campus /

Cary Hospital

Sachin Patel, MDIntensivist/

PulmonologistRaleigh Campus /

eICU

Scottie Pate, MD, Pediatric Hospitalist

Raleigh Campus /Central Carolina

Hospital

Jennifer Vick, MDPediatric Hospitalist

Raleigh Campus /Central Carolina

Hospital

Steven Pattishall, MDPediatric Hospitalist

Raleigh Campus /Central Carolina

Hospital

WAKE TECH OPENSHEALTH SCIENCESBUILDINGWake Tech CommunityCollege recentlydedicated a new HealthSciences building nearthe WakeMed RaleighCampus. Featuringseveral floors of state-of-the-art equipment, thebuilding demonstratesthe importance ofsimulation andtechnology in healtheducation. WakeMed’sCenter for InnovativeLearning helped designthe laboratories and train staff on conductingsimulations.Congratulations to Wake Tech on openingthis new facility!

IMAGINGREALIGNSSERVICESAs WakeMed expands to meetthe growing needs of thecommunity, Imaging Serviceshas realigned to better servepatients and physicians. Thegoal is to provide ImagingServices where we are neededmost. All WakeMed imagingsites are accredited by theAmerican College ofRadiology; North Healthplexand Cary Hospital aredesignated Breast Centers ofExcellence. This quickreference guide shows whatservices are available at eachlocation. We welcome anyquestions and look forward toserving your Imaging needs.

A Bright Idea for Clean Hospital RoomsIsolation precautions are the first line of defense when patients are being treated forcontagious infections such as tuberculosis, Clostridium difficile and methicillin-resistant Staphylococcus aureus (MRSA). Many of the hard-to-kill pathogens thatcause these infections can withstand normal hospital disinfectants, meaning theycan stick around patient rooms long after discharge. But, where disinfectants don’twork, powerful UV light does.

This August, Cary Hospital introduced the Automatically Reliably Targeting Zero(ARTZ) mobile unit, which uses UV light to quickly and effectively removeharmful pathogens in patient rooms and surgical suites. Equipped with 24 high-

intensity UV lamps (similar to those used intanning beds), the light emitted by ARTZ zapsspores and bacteria without harming medicalequipment. The lamps are powerful enough toburn skin, so the machine is activated remotelywith a touch-screen tablet.

The time it takes to sterilize a room depends on theroom’s size and the type of pathogen being targeted(destroying C. difficile takes longer than destroyinginfluenza, for example). “ARTZ does not replacethe normal cleaning that occurs after patientdischarge, but it is the final step to make sure all iswell,” said Tim Markijohn, director (FacilityServices – Cary Hospital). “The machine adds timeto the cleaning process, but it’s worth it for theadded assurance that the room is germ-free.”

The machine was identified and recommended byCary Hospital Infection Prevention and put intouse by Environmental Services. Before

implementation, staff from both departments worked together to align the machine’sprograms with the infection control protocols already in place. Infection Preventionis monitoring the effect ARTZ has on hospital infection rates. “When it comes toeradicating bacteria from the environment, technological advances such as the useof UV light may be our best option,” said Vickie Brown, BSN, RN, director (InfectionPrevention). “We are really proud of the Cary Hospital Environmental Services teamand appreciate the work they are doing to ‘nuke’ the bugs!”

Comings & Goings Additions & AttachmentsJason Kolman (Information Services) welcomed identical twinsons, Liam Robert and Aidan Jack, on August 29.

Holly Cranford, RN, (5C Medicine) welcomed Alice CharlesCranford on August 8.

Lisa Borzick (6C Surgery/Trauma) married John Clay Collins onJuly 30.

Katie Aitken, RN, (3B CVSIC) and husband Sean welcomed theirthird daughter, Kiera Quinn, on May 31.

Dennis Winstead (Telemetry Surveillance Center) and DianneWinstead (1A Clinical Evaluation Area) became the proud adoptiveparents of Kyle Winstead.

From Retail Services to the Emergency Department; from Pathology to the Women’s Pavilion& Birthplace, WakeMed’s Magnet Champions represent departments across the entire healthsystem. More than 70 Champions meet every other month to share ways to improve patientcare and move us closer to our goal of becoming a Magnet-designated hospital.

In July, the Magnet Champions learned about Patient- & Family-Centered Care, a strategicpriority for the entire organization. Champions identified ways to engage patients andfamilies as full partners in the care process while focusing on quality outcomes. Severalinitiatives emerged from the meeting:

• The North Healthplex Emergency Department began highlighting their peers when theyexhibit the values illustrated in our Professional Practice Model (PPM). Each month,employees are recognized based on how they have demonstrated these values. Thedepartment also created patient comment cards that are completed prior to discharge. “Wefeel that we get more feedback from patients this way than if we wait for feedback fromthe few patients that receive a survey later,” said Jenni Wheeler, RN.

• On 3B - CVSIC, staff invite patients to attend shared decision-making meetings. “OurMagnet Journey includes listening to our patients’ stories and involving them and theirloved ones in their care,” said Sandra Van Scoy, RN, manager. “We ask patients to tell us afew things that make their stay excellent and some things that we can improve upon.” Thefeedback informs the staff and unit leaders about what is truly meaningful and whatwould make patient and family experiences better.

The September meeting focused on the important rolethat all employees play on our Magnet Journey.Champions shared strategies for making sure thateveryone – no matter their department, no matter theirrole – has the opportunity to participate in the MagnetJourney. Here are a few ways Champions strive toensure no one is left behind:

• Stacie Ilkhanizadeh (Case Management) gave apresentation about Magnet at a Case Management staff meeting (pictured above).

• Abby Kent, RN, (Chest Pain Unit) created a Magnet Journey Resource Guide – a notebookthat is updated after every Champion meeting and includes ‘take home messages’ for staff.

• Debbie Del Corro, RN, (Cardiographic Lab) created a bulletin board that includes Magnet-related information and updates (pictured left).

Our Magnet Journey will best be achieved with full engagement from every employee. With‘all hands on deck’ we will keep moving forward to Magnet designation. Questions aboutMagnet? Contact Jill Whade, Magnet coordinator, at ext. 05181.

Operative Services – Cary Hospital welcomes BobBurleigh, Tiffany Johnson, RN; Sherry Rutter, RN;Laura D’Amato, RN; Santana Hoggard, KristineMeadows, RN, nurse fellow; Diane Huggins, RN;April Ward, RN, nurse fellow; Allison Burnett,Debra Dupree, RN; Tanya Baber, RN; and MicheleSanders, RN.

PACU – Cary Hospital welcomes Deb Gebbia, RN,and Leigh Gomez, RN.

MICU welcomes Joseph Burke, RN.

WSP – Children’s Endocrinology & Diabeteswelcomes Janet Kala, RN.

5C Medicine welcomes Katie Dewlaney, RN;Ginna Forward, RN; and Rinalda Johnson, NA.

CTICU welcomes Jenny Moretz, RN; John Harris,RN; Tisha Hicks, RN; and Disha Miyani, RN.

Endoscopy welcomes Amy Smith, RN.

OneCall welcomes Vincie Mills.

Patient Safety/Risk Management welcomes LindaMacom, BSN, RN.

WSP – Garner Primary Care welcomes SaraMansfield and Sasha Avery, MD.

3A CVIC welcomes Bernice Irving, NT, whotransitioned from Cary Hospital, and India Taft,RN, who transitioned from 5C Medicine.

Patient Case Management welcomes MichelleJones, RN, who transitioned from 6B, as well asLinda Horton, RN, and Sheila Ford, RN.

Guest Services welcomes Beverly Parker.

Pathology Labs – Cary Hospital, welcomes KarenMonroe, Adam McNeely, Sam Leggett, Hanan El-riedy, and Harry Kulp.

6C Surgery/Trauma welcomes Christine Purish.

CICU welcomes Stephanie Brogdon, RN; TikitaMcKoy, NAII; and Candice Byrd, NAII.

Food & Nutrition Services welcomes MichaelDasher, Eugenia Grimes, Catherine Montague,Sharese Smith and Kika Watson.

Pharmacy welcomes Paul DiMondi, PharmD.

Psychiatry welcomes Dena Armstrong, MD;Shahzad Ali, MD; and Jay Patel, MD.

Apex Healthplex – Emergency Departmentwelcomes Kaitlyn Albrizze, CSNT-I, and ShannonWheeler, CSNT-II, as well as Randy Hamm, RN,who transitioned from Mobile Critical Care Services.

Raleigh Cary North Apex Brier Creek Clayton Garner Raleigh Campus Hospital Healthplex Healthplex Healthplex Medical Healthplex Medical

Park Park

Interventional Radiology ✔

MRI ✔ ✔ ✔* ✔ ✔ ✔

CT ✔ ✔ ✔ ✔ ✔ ✔ ✔

Fluoroscopy ✔ ✔ ✔ ✔

Ultrasound ✔ ✔ ✔ ✔ ✔ ✔ ✔

Nuclear Medicine Studies ✔ ✔

Digital Mammography ✔ ✔ ✔ ✔

Stereotactic Breast Biopsy ✔

Ultrasound Guided Breast Biopsy ✔ ✔ ✔

Digital Radiography ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔

Children’s Imaging Services ✔** ✔ ✔ ✔ ✔ ✔ ✔

Bone Density ✔ ✔ ✔ ✔ ✔

Cardiac Imaging ✔ ✔

Open Bore MRI available at select locations; call WakeMed OneCall for scheduling at 919-350-7000. * MRI at WakeMed North Healthplex unavailable due to construction. Services will resume Spring 2015 with the opening of the WakeMed North Hospital.

** Moderate sedation available at the Raleigh Campus.

WakeMed Imaging ServicesQuick Reference Guide

MAGNET CHAMPIONS GET ALL HANDS ON DECK

Lisa Schneider, BSN, RN,(Infection Prevention) left, andTim Markijohn, director,(Facility Services – CaryHospital) set the controls onthe ARTZ machine using thewireless tablet remote.

getting to know claire moritz, JD

Vice President of Legal Services/General Counsel

On her first day at WakeMed,Claire Moritz, JD, caught sight ofthe medical records department’ssimple filing system – colorful,numbered stickers on each file to

aid in organizing – and decided to dosomething similar in her own office. More than27 years later, Moritz’s filing system hasn’tchanged, and it has helped her keep tabs on the8,000 files she’s opened over the years.

Moritz was raised nearWashington, D.C., and thoughboth of her parents are lawyers,she didn’t grow up planning tofollow in their footsteps. Moritzstudied special education atBoston University but decidedbeing a classroom teacherwasn’t right for her. She thenattended Duke University

School of Law where she became interested inhealth care law. After graduation, Moritz accepteda job with a Raleigh firm that specialized in healthcare law, including medical malpractice. Sheenjoyed the job, but after a few years she startedthinking about working for a health careorganization where she could be proactive inreducing risk and legal exposure, rather thanworking reactively after an incident had occurred.As fate would have it, it wasn’t long before sheheard that WakeMed was creating a vicepresident of legal services (later general counsel)position, for which she was hired in 1986.

As general counsel, Moritz is responsible formaking sure WakeMed operates within legalboundaries by helping the business andoperations teams understand ever-changinglaws and regulations. She is also the go-toperson for all legal concerns related toWakeMed and consults with employees whohave work-related legal questions. Moritz

maintains an open door policy forWakeMed employees who have legalconcerns and sees great value in hearingfrom everyone in the organization.

The most rewarding part of the job, she says,is using the law to help people. “I’ve been apart of something that changes lives. I don’tknow that it gets any better than that for alawyer,” she explains. To meet WakeMed’slegal needs, Moritz has assembled a team ofhardworking legal minds. Though all of theselawyers work for law firms, this legal‘department’ is an integral part of WakeMed.Moritz herself handles any issues that wouldbenefit from in-house expertise but delegatesmany others to outside counsel. “I know enoughto know when to ask for help. Having thisexcellent team means we have greater depth ofexpertise when we need it.”

Outside of work, Moritz lives a fairly quiet life inChatham County. She and her husband, DannyAddison, live on five wooded acres where there isplenty of wildlife, but no neighbors to be seen. Sheexercises daily and, along with her husband andanother friend, competes in relay triathlons. Newchallenges have never been daunting to Moritz,who thrives on finding adventure. She and herhusband are avid travelers and have been to Africa,Patagonia, Australia, New Zealand and just thispast summer, Ecuador. Moritz is also very fond ofanimals, and over the years she has adoptedseveral dogs who were in need of a home.

With nearly three decades of service to WakeMed,Moritz is currently the longest-serving executive inthe health system. Over the years, she’s seen manychanges to the organization, but she’s also seenhow many things stay the same. “The culture andmission of WakeMed are its enduring strengths.They keep us all together, and that’s what keepsme here.”

WakeMed Welcomes New Senior Vice President of Physician Services

John Piatkowski, MD, MBA, was named senior vice president of Physician Services effectiveOctober 28. He will provide physician leadership for WakeMed Physician Practices, includingplanning and directing operations. Dr. Piatkowski brings expertise in clinical practice as apediatrician, as well as physician practice leadership. He most recently served as vice presidentof the Western Region for Carilion Clinic in Roanoke, Va. He holds a master’s in businessadministration from the University of Michigan, a medical degree from the Albany MedicalCollege, and a bachelor’s degree in aeronautics from the Massachusetts Institute of Technology.

Jeff Abrams, MD, Elected Director for WSP/WFP – General Surgery & Trauma

Jeff Abrams, MD, (Wake Specialty Physicians – General Surgery) was chosen as the director ofWake Specialty Physicians/WakeMed Faculty Physicians – General Surgery & Trauma,responsible for clinical oversight and supervision of practice providers. Dr. Abrams is boardcertified in general surgery and surgical critical care, and his clinical interests are re-operative,breast, laparoscopic and hernia surgery. He has a medical degree from the University of NorthCarolina, and a bachelor’s degree in American Studies from Stanford University.

Bonnie Gustavison Named Director of Women & Children’s Services, Raleigh Campus

Bonnie Gustavison, MSN, RN, RNC, was chosen as director of Women & Children’s Services –Raleigh Campus, a position she has held on an interim basis since July 2012. She oversees theRaleigh Campus Women’s Pavilion & Birthplace, NICU, PICU and Pediatrics. Gustavison hasover 30 years of nursing experience and holds a master’s degree in nursing from the Universityof Phoenix and a bachelor’s degree in nursing from Ferris State University.

Chris Gage Appointed Director of Volunteer, Retail & Guest Services

Chris Gage was named director of Volunteer, Retail & Guest Services. Gage, who comes toWakeMed from Mountain States Health Alliance in Johnson City, Tenn., will manageWakeMed’s volunteer teams and oversee the gift shops. She earned a bachelor’s degree inpublic health and a master’s degree in business administration from East Tennessee StateUniversity.

M A N A G E M E N T N E W S

A HOWLING GOOD TIME!Members of the N.C. State University football teamstopped by the WakeMed Children’s Hospital inSeptember. Thanks for visiting, Wolfpack, and goodluck this season!

Established in 2010 by a grant from the HeltonFamily Foundation, the Helton ScholarshipEndowment Fund fosters professionaldevelopment for WakeMed employees byproviding support to deserving individuals forcontinuing education. The fund was established inappreciation for the contribution that nurses andallied health professionals make to the patients atWakeMed.

A cardiothoracic surgeon and partner with WakeSpecialty Physicians - Carolina CardiovascularSurgical Associates, Dr. Wm. Charles Helton isalso executive medical director of WakeMedPhysician Practices. He is pictured above with thisyear’s scholarship recipients: (left to right) KellyEllington, RN; Carla Cozart, RN; Jessica Mullenix,Jennifer Sollami, RN; Tiffany Young, RN; ElizabethGriffin, RN; Pauline Stillman, BSN, RN; andStephanie Smith, RN. Not pictured: MichaelNewman, Shannon Boney, NAI; Liz Fowle, RN;and Toni Mabrey, RN.

H E L T O N S C H O L A Rendowment fund

A HEARTFELT THANKSWhen an April storm damaged Hilltop Home, aprivate, nonprofit residential care facility located nearthe Raleigh Campus, 19 children with severe/profounddevelopmental and medical disabilities had to beevacuated immediately. WakeMed leadership andemployees sprang into action and created a temporaryshelter in the Health Park gym where the children,aged 5 to 15, lived for three days.

As a token of appreciation, Hilltop Home caregiversworked with the children to make a unique piece ofartwork and presented it to WakeMed. Each heart was handmade and many of them represent the

children’s personalities – music notes reflectone child’s love for music, and shiny moonshapes were used by another who hasdifficulty sleeping. The artwork recognizesthe WakeMed employees who went aboveand beyond to make certain the children and caregivers were well cared for duringtheir stay.

As health care employees, we all know the health carelandscape is changing rapidly. Costs are rising, new lawsare changing the way we do business, and hospitalsacross the country – including WakeMed – are facingchanges in the way we are paid for our services. In themidst of rising costs and other industry impacts,WakeMed will continue to provide comprehensive andaffordable health care coverage and benefits to ouremployees.

In 2014, WakeMed is making exciting changes to ouremployee benefits and wellness offerings. We will rollout several new programs that have been designed tolower your out-of-pocket costs over time and help eachof us make healthier lifestyle decisions.

WakeWell

You work hard every day to take care of our patients, andyou know it’s important to take care of yourself as well.Participating in the WakeWell program not only providesopportunities to improve your health; it can help usmanage health care costs. Employees who participatedin the WakeWell program in 2013 will see the premiumcredit reflected in their 2014 medical premiums. Lookfor exciting changes to the WakeWell employee benefitsand wellness offerings in 2014!

Care Advising

One of the key reasons that health care costs continue torise in the United States is the amount we spend on carefor chronic health conditions. Sometimes theseconditions are beyond our control, but many times wehave the power to positively impact our health. In fact,50 to 70 percent of all diseases are preventable based on our behavior.

In 2014, WakeMed is excited to partner with a thirdparty health care solutions company that will supportWakeMed as we implement several new wellnessprograms aimed at helping employees better managetheir health. Participants in the WakeMed BCBSNCmedical plan may be contacted by their primary caredoctor or a Care Advisor in the coming year to discussways to improve their well-being. Care Advisors willwork closely with the member’s primary care doctor toimprove quality of care and patient outcomes.

Your Privacy

WakeMed is committed to your privacy, and employeescan be assured that their personal information is safe.WakeMed Human Resources will not have access to anyof your personal health information, even if you are apatient of WakeMed physicians.

As we look forward to these and other new programs, itis important to remember who has the biggest impact onyour health: You. When we live healthier lives, healthcare services are provided more effectively which resultsin lower health care costs for everyone.

BENEFITS AND WELLNESS - RESPONDING TO CHANGES IN HEALTH CARE

Benefits FairsPlease join us at the Benefits Fairs for prizes

and helpful information about your WakeMed benefits and the Healthcare Reform Act!

CARY HOSPITAL Monday, October 21 Conference Center7:30 am to 2 pm

RALEIGH CAMPUSTuesday, October 22

Andrews Center7:30 am to 4 pm

Employee Benefits – What’s New for 2014?As benefits open enrollment begins, please be aware of several important changes to our benefit plans for 2014. In addition to our annual open enrollment,the Health Insurance Marketplace opened October 1. Visit www.healthcare.gov to learn more about the Health Insurance Marketplace.

For more in-depth information about benefits offered through WakeMed, please refer to your Employee Benefits Handbook or contact the Benefitsdepartment in Human Resources at ext. 08143 or benefits@wakemed.org.

2014 OPEN ENROLLMENTM O N D A Y , O C T O B E R 1 4 - F R I D A Y , N O V E M B E R 1 , 2 0 1 3

Medical Plan Changes

Employees will see a minimal increase in the 2014medical premiums and deductibles. WakeMed haslowered copays for WakeMed primary care providers andspecialists, removed the deductible for chemotherapyand radiation treatments for all in-network providers,and implemented a true out-of-pocket maximum. Themoney you spend for your deductible, co-insurance andall copays will now go toward your out-of-pocketmaximum. However, we have also increased deductibles,introduced co-insurance for some items at WakeMedfacilities and made some changes to emergency room andprescription coverage.

WakeMed has a comprehensive network ofphysicians and specialists to meet the health careneeds of your family. To find a provider near you, go to www.wakemedphysicians.com. By usingWakeMed providers, you can reduce your out-of-pocket expenses.

Dental Plan

Dental premiums will increase in 2014 as WakeMed hadto evaluate the rising cost of benefit plans across allareas. WakeMed continues to offer an extensive dentalplan including orthodontia coverage for employees anddependents and a dental rewards program that allowsemployees to increase their annual dental maximum.

Life Insurance

Employees will not see an increase in their supplementallife/AD&D or dependent life insurance rates in 2014. Inaddition, the guaranteed issue amount for supplementallife insurance has increased from $350,000 to $450,000.Employees can increase or decrease their amount of lifeinsurance coverage during open enrollment.Supplemental life insurance coverage exceeding$450,000 and increases greater than two coverage levelswill be subject to evidence of insurability and must beapproved by our insurance provider.

Short-Term and Long-Term Disability

Short-term disability rates will not change for 2014.Employees can add or remove short-term disabilitycoverage during annual open enrollment. Those who addcoverage after their initial eligibility period will berequired to provide evidence of insurability.

WakeMed will continue to pay the cost of the long-termdisability benefit for full-time employees. Part-timeemployees may elect to purchase this coverage duringopen enrollment. Elimination periods and evidence of insurability rules still apply.

Elimination of Three-Quarter-Time

Employee Classification

Effective January 1, 2014, WakeMed will combine thefull-time and three-quarter-time employee classifications.This will result in lower medical and dental costs in2014 for employees scheduled to work between 30 and35 hours per week, as their premiums will now reflectthe lower full-time rates. Eligible three-quarter-timeemployees will also see a $500 WakeWell premium creditapplied to their medical premiums and will qualify forhigher tuition reimbursement rates. There is no actionnecessary for affected employees or management to make the classification change. Look for additional details about this change in the coming months.

Tuition Reimbursement

WakeMed is committed to helping employees achievetheir educational goals and is proud to continue tuitionand specialty certification reimbursement in 2014.Employees are eligible to apply for reimbursement afterthey have completed 12 months of employment atWakeMed. Contact Workforce Development in HumanResources at ext. 04470 for more information.

PDO

PDO sell-back & donation programs will continue in2014. During open enrollment, eligible employees with atleast five years of service and 160 accrued hours may sellup to 160 hours of PDO. Employees with at least threeyears of service and 160 hours may participate in thePDO donation program. Certain restrictions apply.

Dependent Eligibility

As a result of health care reform, many organizations areremoving spousal coverage from their medical plans.WakeMed is proud to continue offering an extensivebenefits package to employees and their families.Employees should review their dependents and makeappropriate changes during open enrollment. Eligibledependents include: legally married spouse andchildren/stepchildren up to the age of 26 (regardless ofstudent status). Unmarried children over the age of 26 arealso considered eligible if they are deemed medicallyhandicapped prior to age 26.

Flexible Spending Accounts (FSA)

FSAs provide tax-free savings on eligible expenses andgive employees more ways to save money. WakeMedoffers both a Health Care Spending Account (HCSA) anda Dependent Care Spending Account (DCSA). Employeesmust re-enroll in both the HCSA and DCSA each yearthey wish to participate. For more information, pleasevisit www.imsflex.com.

WakeMed Health & Hospitals

3000 New Bern AvenueRaleigh, NC 27610

Non profitOrganizationU.S. PostagePAIDRaleigh, NCPermit NO. 1307

ADDRESS SERVICE REQUESTED

Microscope is a monthly newsletter written by and for the employees of WakeMed. Our goal is to provide employees and friends of

WakeMed with the most up-to-date news on all of the hospital system’s activities. The

Public Relations department thanks all of theemployees who contributed to this publication.

We welcome comments and suggestions on thispublication and its content. Call (919) 350-8120,

e-mail microscope@wakemed.org, or writeMicroscope, Wake Med Public Relations

Department, 3000 New Bern Avenue, Raleigh, NC 27610.

Kate Wilkes, Editor

WakeMed Employees, Photos

©WakeMed Public Relations, Sept./Oct. 2013

calendarofeventsTo help you plan ahead, this calendar lists upcoming system-wide events, training classes and community events. For details and fee information,visit the WakeMedWeb. Send calendar submissions to Public Relations or email microscope@wakemed.org.

Peoplefluent User Training – Human Resources will offerPeoplefluent user training sessions in November fornewly hired or newly promoted managers andsupervisors. This class is designed to provideintroduction to the applicant tracking system as well asrefresher tips and tricks for quick navigation. Register viaLearning Link (Code=CTPC).

• Nov. 5, 2013, 8:30 to 11:30 am, Raleigh CampusMedical Office Building, Training Room #4

• Nov. 7, 2013, 1 to 4 pm, Cary Hospital IS TrainingRoom, Points West 4/5

JDRF Walk to Cure Diabetes – Saturday, Nov. 2, from8:30 am to noon, Time Warner Cable Music Pavilion.Proceeds from this event benefit the Juvenile DiabetesResearch Foundation (JDRF) in their search for ways toprevent, treat and ultimately cure type 1 diabetes. Thewalk begins at 10:30 am; registration starts at 8:30 am.Sign up online at www.jdrf.org and email Lisa Lowe atllowe@wakemed.org to make sure you are on theWakeMed team.

Wellness Wednesday Healing Touch Level One Class –Nov. 9 & 10, Cary Hospital, Conference Center. Learn theart of Healing Touch. This class is open to all who areinterested in this nursing modality. For more informationcontact Lauren Mayr at 919-522-8770.

Masquerade Jewelry Sale – The Volunteers at WakeMedRaleigh Campus will host a Masquerade Jewelry Sale onMonday, Dec. 9, from 7 am to 4 pm in the AndrewsCenter. Cash, credit and payroll deduction (name badgerequired) will be available.

Wake AHEC

Educational credit available for all programs. Fordetails/fees, call ext. 08547 or visit www.wakeahec.organd click Program Listings.

UNC School of Social Work Clinical Lecture Series –Early Interventions to Prevent and Improve PsychoticDisorders – Monday, Oct. 14, noon to 2 pm, UNC-CHSchool of Social Work, Chapel Hill

Social Media in the Healthcare Provider Office: Is ItTime to Develop a Social Media Policy Program –Tuesday, Oct. 15, 5:45 to 8 pm, Andrews Center

Intraoral Radiography for the Office-Trained DentalAssistant – Tuesday, Oct. 15, 6 pm through Saturday,December 14, 4:30 pm, at the Andrews Center

Charting – Your Best Defense – Friday, Oct. 18, 8:45 amto noon, McKimmon Center, N.C. State University

The HIPAA Police Strike Again – Friday, Oct. 18, 12:45to 4 pm, McKimmon Center, N.C. State University

PBCN Education Series: Helping Clients and TheirLoved Ones Prepare for Anxiety Treatment – Friday Oct.18, 2 to 4 pm, The Herald Sun, Durham

Eighth Annual Time is Brain: Advances in Stroke Care –Saturday, Oct. 19, 8 am to 2:30 pm, Andrews Center

PG – Sure Bet One: What To Do About ProblemGambling – Thursday, Oct. 24, at 8:30 am through Friday,Oct. 25, at 5 pm, McKimmon Center, N.C. StateUniversity

Family of Origin Issues in Couples Therapy – Friday,Oct. 25, 9 am to 4:30 pm, McKimmon Center, N.C. StateUniversity

The 13th NCAHC Annual Education Conference:Treatment Adherence and Communication in the Age ofACOs and Healthcare Reform – Wednesday, Oct. 30, 8:45am to 5 pm, Embassy Suites Raleigh/Durham, Cary

The 13th Annual N.C. Alliance for Healthy CommunitiesPost-Conference Workshop: COMMIT, ComprehensiveMotivational Interviewing Training – Thursday, Oct. 31,8 am to 5 pm, Embassy Suites Raleigh/Durham, Cary

Dr. Science 2013 Clinical Microbiology Update – Friday,Nov. 1, 1 to 4:15 pm, Andrews Center

NCMS-North Carolina Orthopaedic Association 2013Annual Meeting – Friday, Nov. 1, 4 pm through Sunday,Nov. 3, noon, The Greenbriar, White Sulphur Springs,W.Va.

Coronal Polishing for the Dental Assistant II – Saturday,Nov. 2, 8:30 am to 4:15 pm, Wake Technical CommunityCollege – Dental Lab

Connecting the DOTS: Promoting Critical Thinking inNursing – Tuesday, Nov. 5, 10 am to 3 pm, MethodistHome for Children

Fundamentals of Chronic Pain Management – Saturday,Nov. 9, 8:25 am to 2 pm, Andrews Center

AHEC Veterans Mental Health Project

Free webinars sponsored by N.C. AHEC and CSSP – go towww.ahecconnect.com/citizensoldier

Mental Health Series (nursing and psychology credits available)• Treating the Invisible Wounds of War• Issues of Women Returning from Combat• Understanding Military Family Issues

For Physicians (AMA credit available)• A Primary Care Approach

For Employee Assistance & Human ResourceProfessionals (EACC, PDH and HRCI credits available)• Employee Assistance in the Civilian Workforce

For Optometrists & Ophthalmologists (COPE creditavailable)• Recognizing the Signs of Mild Traumatic Brain Injury

during Routine Eye Examinations

Nursing Education

Nurse Preceptor Workshop (NE014-12047) – Tuesday,Nov. 12, Andrews Center

CPR Blitz (NEAHA23 & NEAHA24) – Thursday, Nov. 7–“Check-off only” is any time between 8:30 am and 8 pm.Classes held from 9:30 am to 12:30 pm; 1:30 to 4:30 pm;and 7:30 to 10:30 pm.

S AV E T H E DAT EWakeMed FoundationAppreciation Gala Saturday, November 16, 2013Raleigh Convention Center

Call (919) 350-7676 or visitwww.wakemedfoundation.org.

Not A Performance Of, Not Affiliated With the Show Jersey Boys.

GOLFING FOR A GOOD CAUSEJoin The Volunteers at WakeMed Cary Hospital for around of golf on Monday, Oct. 21, and support theirpatient and community programs and services. Their15th Annual Golf Outing will take place at MacGregorDowns Country Club. Registration fees are $130 perplayer or $520 per foursome.

• 10 am – Check-in

• 11 am – Shotgun start

• Cocktails (cash bar), hors d’oeuvres, raffle winnersand championship presentation immediatelyfollowing your round of golf

For more information or to register, emailjkennedy@wakemed.org or call 919-350-4008.