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NewsCred / MindTickle

Main Goal:Increasing

Effectiveness of Employees

Current Pain

Lack of Communication &

Transparency

• Utilizing multiple systems (Dropbox, Google Drive, etc.) with little to no organization or levels of control

• Extremely difficult to find what you need, impossible to discover new information

Inefficient Processes• Difficult to create, control, and find training content• No ability to track progress (unless manual) or get analytics

around training

Lack of Scalability• Currently a very hands-on model for training which is time

consuming and not replicable across global offices or for remote employees

Positive Business OutcomesCliff Dorsey, Global SVP of Sales

COMMUNICATION• Ability to easily push out information across global offices & to remote

employees• Central repository of information• Consistency of message in sales and beyond

DEVELOPMENT OF TEAM

• Better engagement and higher retention of new sales methodologies & processes across organization

• Audible-ready sales team that utilizes best practices, is efficient and effective, and consistently achieves quarterly and annual quotas

GROWTH & INCREASED REVENUE

• Ability to more quickly & easily grow sales teams (remote + global especially)

• Increased performance from existing account executives

Positive Business OutcomesMeghann Misiak, Sales Training Manager

EASE OF ADMINISTRATION

DEVELOPMENT OF TEAM

USER EXPERIENCE

• Ability to easily create, push out, and see progression of trainings• Better utilization of subject matter experts• Less time answering questions about where to find information or

pre-work as well as how to submit information

• Better utilization of subject matter experts• Save time on administration, leaving more time to focus on

professional development of team

• Better engagement rates for trainings & better retention of information

Metrics for Success

90% Engagement Rate

6 Weeks On-Boarding for new Account Executives (from 8-10 weeks)

NPS Score of 4 Employee rating of training program

4 Months Ramp Time for new Account Executives (from average 6 months)

3 Months Creation of new “Sales Playbook” utilizing subject matter experts

Increase in first year A.E.s’ production attributed to shorter ramp time

Required Capabilities

COMPREHENSIVE PLATFORM

RELATIONSHIP

• Combines learning, coaching, and testing• Focuses on both on-boarding reps as well as continuing education• Promotes engagement through gamification, mobile access,

Salesforce integration, and blended learning approaches• Content that finds you based on situation• Easy-to-use search capabilities and tagging functionality • System that integrates with Google Docs so that training materials

stays up-to-date and relevant within a quickly changing organization

• Heavy focus on customer service• Assistance in strategies that will help us achieve our training goals

& metrics

Why MindTickle?

Why MindTickle?MOST

COMPREHENSIVE SOLUTION

FOCUS ON DRIVING

ENGAGEMENT

THE LITTLE THINGS

• Focus on learning, quizzing, and role playing/practice• Designed for both on-boarding reps as well as optimizing existing

employees

• Designed around the user’s experience, not solely for the admin• Utilizes a blended learning approach for different types of learners• Consistently high engagement & adoption rates across 100+ clients

• Integrates with Salesforce, Google Docs, & Clearslide• Constantly introducing new products & functionality• Growing company, meaning each client matters – better level of

service and communication has already been noticed

Investment• Discount for logo usage• Discount for number of users• Discounts available for multi-year contract• $14,580/year for 30 seats (Sales Team)

• 3 weeks to implement• Roll out in Q1 of 2017• Utilize on-boarding functionality with existing materials immediately• Dedicate Q1 to building out “Sales Playbook” with materials

• Staggered implementation due to Randal’s baby• Meghann would begin implementing as soon as contract signed