Notes:

- Reports are required any time a vehicle/company is dispatched, regardless if they actually respond or not.

- Most required fields are highlighted in yellow. However, there are some fields that are not highlighted, but still are required. Those will be addressed throughout this training.

- Always remember to double check your codes, even after you have chosen from drop down menu’s, some codes automatically change after you choose them.

- Any red tab at the top means something on the page is incomplete. - If you are attempting to complete a NFIRS for an EMS call and M251 has not yet cleared, some

info you enter prior to them clearing may be deleted. It may be best to wait until the medic has cleared the call to start the NFIRS.

- Always obtain a minimum of a name, phone number, D.O.B. and address of anyone involved in the incident.

- Calls involving MVC’s, be sure the vehicle information is obtained. Vehicle make/model, year, license plate etc.

Logging In

Log in info should be the same you use to log into the computer.

Example:

User Name: smacaluso

Password: ********** (your computer log in password)

STARTING YOUR REPORT:

You have two options to find and open your report.

1. Select incident icon at the top left.

2. Select the journal icon at the top right.

If you do choose to search by using the Incident icon, Select the ‘Browse’ button to select from the list of incidents.(see following slide)

Using incident icon continued:

Choose your incident. (Note, the description section will be blank as long as the NFIRS side has notbeen started.)

Using incident icon continued:

Using the Journal

Icon:

Make sure you are on the correct date, from the list on the right, choose your call by double clicking.

BASIC TABPLEASE ENSURE TO COMPLETE ALL FIELDS HIGHLIGHTED YELLOW AS WELL AS OTHER

REQUIRED SECTIONS. THIS TAB CONTAINS INCIDENT ADDRESS, CALL TYPE, SHIFT, ALARM

TYPE AND OTHER BASIC SCENE AND RESPONSE INFORMATION.

The ‘Basic’ page is the first page once you open your incident.

In all NFIRS & EMS reports, ensure all fields highlighted yellow are completed at a minimum.

Utilize the drop down boxes by clicking the grey boxes to the right of the fields to open up options/codes.

**The Occupancy ID tab is very important for tracking information in FH and must be used when responding to business’s. If responding to an EMS call, the only people that need to be entered are the patient(s) and the business name.

• ALL INCIDENTS INVOLVING BUSINESS’ IN TOWN NEED TO HAVE THE OCCUPANCY ID LISTED IN THE

REPORT. THIS ALLOWS US TO TRACK ALL INCIDENTS THAT OCCUR AT THESE OCCUPANCIES

• IF YOU USE THE SEARCH BUTTON (SQUARE WITH 3 DOTS) AT THE END OF THE ADDRESS LINE AND CHOOSE

THE STREET NAME, A LOT OF THE INFO YOU NEED WILL BE PUT IN AUTOMATICALLY, (IE, OCCUPANCY ID,

DISTRICT, SUPPLEMENTAL BOX INFORMATION, CENSUS TRACT, ETC.). IT WILL ALSO IMPORT KEY HOLDER

INFO FROM THE OCCUPANCY INFORMATION AS WELL.

UNITS AND PERSONNEL TAB

• THIS IS WHERE YOU WILL ENTER THE UNITS THAT RESPONDED – MOST OF THE TIME THEY HAVE ALREADY

IMPORTED FROM THE CAD

• YOU WILL ALSO ENTER THE PEOPLE THAT RESPONDED TO THE INCIDENT HERE AS WELL.

• UNITS AND PERSONNEL TAB IS

WHERE YOU WILL ENTER WHAT

VEHICLE RESPONDED AND WHO

WAS ON THOSE VEHICLES

• MOST OF THE VEHICLES WILL

IMPORT WITH THE INCIDENT

FROM THE CAD.

• ANY MUTUAL/AUTO AID

INCIDENT WILL REQUIRE THE

AID GIVEN/RECEIVED DETAILS

AREA TO BE FILLED OUT

• OPEN THE UNIT BY DOUBLE

CLICKING ON IT

• CHOOSE THE RESPONSE CODE.

• 1 = EMERGENCY

• 2=NON-EMERGENCY

• CHOOSE 1 BOX

• FIRE

• MEDICAL

• RESCUE

• OTHER

• MAKE SURE ALL TIMES ARE FILLED OUT

AND LOOK CORRECT

• CHOOSE THE PERSONNEL TAB TO

ENTER PEOPLE THAT RESPONDED

• CLICK THE ADD GROUP BUTTON

TO ADD PERSONNEL

• CHOOSE STAFF GROUP SELECT

FROM THE ADD GROUP BUTTON

• CHOOSE THE PERSONNEL THAT

RESPONDED ON THAT VEHICLE.

YOU WILL NEED TO DO THIS FOR

EACH VEHICLE THAT RESPONDED.

• YOU CAN HOLD DOWN THE CTRL

BUTTON AND SELECT MULTIPLE

PEOPLE

• ONCE YOU HAVE EVERYBODY

SELECTED CLICK OK

• YOU NEED TO MAKE SURE TO ADD THE

DRIVER.

• DOUBLE CLICK THE MEMBER LISTED

THAT WAS THE DRIVER

• CLICK THE DRIVER BUTTON AT THE

BOTTOM OF THE ACTIVITY TYPE.

• YOU MUST INDICATE THE DRIVER OF

EACH VEHICLE ON EVERY INCIDENT

RESPONSE

• CLICK SAVE AND THEN CLOSE

RESPONSE TAB

• THERE ARE SEVERAL BOXES ON THIS TAB TO COMPLETE.

• THE RESOURCES AREA SHOULD ALREADY BE FILLED OUT. THIS WILL IMPORT THE COUNTS FROM THE

UNITS AND PERSONNEL TAB

• ESTIMATED DOLLAR LOSS AND VALUE – WILL BE FILLED OUT IF THERE IS A LOSS. IF THERE IS NO LOSS

THEN CLICK THE 4 BOXES UNDER $0

• CAUSALITIES/PATIENTS & VICTIM COUNTS SHOULD BE ENTERED HERE AS WELL

• LASTLY FILL OUT THE DETECTOR BOX WITH THE CORRECT INFO

• MAKE SURE TO PUT DOLLAR

LOSS IN THIS TAB. IF THERE

IS NO DOLLAR LOSS CLICK

THE BOXES BELOW $0 (4

TOTAL)

• ALSO LIST THE CAUSALITIES

HERE AS WELL. IF THERE ARE

NO CAUSALITIES CLICK THE

NO CAUSALITIES BOX.

• MAKE SURE TO PUT CODES

IN THE DETECTOR ALERTED

OCCUPANTS BOX AS WELL

PROPERTY AND INVOLVEMENT

• FIRST FILL OUT THE HAZARDOUS MATERIALS RELEASE AND MIXED PROPERTY USE. MOST OF THE TIME

THESE WILL BE NONE AND NOT MIXED USE

• THIS IS WHERE YOU WILL ENTER THE INVOLVED PARTIES INFORMATION – THE RESIDENT, PATIENT, OR

BUSINESS NAME ETC.

• PROPERTY AND INVOLVEMENT

• FILL OUT BOTH THE HAZARDOUS

MATERIALS RELEASE AND MIXED

PROPERTY USE BOXES

• ADD THE INVOLVED PARTIES HERE

BY CLICKING THE ADD BUTTON

• FILL OUT ALL INVOLVEMENT

INFORMATION. FIRST AND LAST

NAME. IF THEIR HOME ADDRESS IS

THE DISPATCHED ADDRESS CHOOSE

THE ADDRESS SAME AS INCIDENT

ADDRESS BOX.

• MAKE SURE TO CHOOSE ALL

PRIMARY INVOLVEMENT TYPES

THAT APPLY. YOU CAN USE

MULTIPLE TYPES HERE.

• THIS BOX IS WHERE YOU WILL ADD

ALL VEHICLE INFO FOR VEHICLE

CRASH’S

• MAKE SURE TO ENTER PHONE

NUMBER AND DOB.

NARRATIVE

• THIS IS WHERE YOU DESCRIBE WHAT YOU DID AT THE INCIDENT. MAKE SURE TO BE AS DESCRIPTIVE AS

POSSIBLE.

• INCIDENT NARRATIVE.

• THE NARRATIVE SHOULD BE AS

DESCRIPTIVE AS POSSIBLE.

• HOWEVER THERE SHOULDN’T BE

ANY PATIENT SPECIFIC DETAILS

IN THE NFIRS NARRATIVE, THAT

IS LEFT FOR THE EMS NARRATIVE.

• MAKE SURE YOU INCLUDE ALL

ACTIONS TAKEN ON THE

INCIDENT.

OTHER TAB

• FILL OUT THE USER FIELDS IN THIS TAB. THESE ARE USED FOR THE DEPARTMENT TO TRACK CERTAIN

INFORMATION RELATED TO RESPONSES.

• THIS IS ALSO WHERE YOU PUT THE MEMBER WRITING THE REPORT AND WHO WAS THE OFFICER IN

CHARGE OF THE INCIDENT.

• OTHER TAB

• MAKE SURE TO FILL OUT THE

USER FIELDS HERE

• MAKE SURE TO FILL OUT ALL THAT

APPLY HERE. THE TOP 2 BOXES

ARE REQUIRED.

• REPORT AUTHORIZATION

• CLICK THE ADD BUTTON

• CHOOSE THE OFFICER IN CHARGE.

• IF THE OFFICER IN CHARGE IS THE

ONE MAKING THE REPORT THEN

YOU CAN CLICK THE BUTTON

“ADD OR UPDATE MEMBER

MAKING REPORT”

• IF THE OIC AND MEMBER MAKING

THE REPORT ARE DIFFERENT,

THEN YOU WILL NEED TO ADD THE

OIC AND MEMBER MAKING THE

REPORT SEPERATLEY.

EMS PORTION OF NFIRS REPORTINGALL EMS INCIDENTS INVOLVING PATIENT CONTACT MUST HAVE THIS PORTION FILLED OUT. IF AN ENGINE COMPANY RESPONDS

WITH M251, THE ENGINE OFFICER MUST DO THE NFIRS AND THE MEDIC MUST DO THE EMS PORTION. IF RESPONDING WITH AN

AUTO AID OR MUTUAL AMBULANCE, THE REPORTS WILL BE COMPLETED AS DELEGATED BY THE COMPANY OFFICER AND SHIFT.

For EMS calls:If NFIRS side has already been completed by yourself or the responding officer, go to the ‘Additional Reports’ tab and select ‘EMS/Search & Rescue’ and continue as shown in the following slides

EMS - BASIC TABINCLUDES BASIC INFORMATION, TIMES, ADDRESS ETC. MUCH OF THIS WILL TRANSFER

OVER ONCE THE NFIRS SIDE HAS BEEN COMPLETED.

EMS – UNITS AND PERSONNEL TABRESPONDING VEHICLES AND STAFF MEMBER INFORMATION IS ENTERED HERE. AGAIN, IF

THE NFIRS SIDE IS COMPLETE, THIS WILL OF TRANSFERRED OVER.

Select vehicle by double clicking. Another screen will appear giving you the options to add your staff.

Check appropriate

option.

M251 will usually be Medical. Typically, if an engine responds, they will be marked as Rescue. You will need to only fill out the ‘Basic’ and ‘Personnel’ tabs on this page.

Once you’ve selected Staff Group Select, you will see a list of staff members. Add multiple personnel by holding down the Ctrl key and clicking each member.

After you’ve selected your personnel, on the next page, you will need to enter in the Activity Code .

Double click the driver from the Response Detail page and be sure to select the Driveroption under the activity type.

Patients/Victims Tab

The number of patients/victims need to be filled out in both boxes highlighted yellow.

Click the ADD button at the bottom to add each patient.

Patient/Victim Info

Basic Tab:

After you click Add for each patient fill out all fields highlighted yellow. ALSO PUT IN A PHONE NUMBER FOR EVER PERSON.(remember to click save after each entry.)

Basic Tab:Patient Disposition:

Select the appropriate option

Patient/Victim Info

Response Tab:

- Fill out all fields highlighted yellow.

- When doing a release, it still asks for Loaded Miles, you can just put in 0.01.

Patient/Victim Info

Clinical Tab:

There are two tabs on this page, Complaint and Provider. Both need to be completed.

Complain Tab:Fill out Chief Complaint

(See next page for Provider tab)

Patient/Victim Info

Clinical Tab:

Provider Tab:Fill out all fields highlighted yellow.

(Note: No other tabs under the Clinical tab need to be filled out.)

Patient/Victim Info

Assessments & Treatments Tab:

Click Add Procedure

Patient/Victim Info

Assessments & Treatments Tab:

Select proper procedure code.

- The city the call originated in- ALS or BLS- Resident or Non Resident

Ex: For a call in Geneva for an ALS patient that lives here in town, your code would beGFD-ALS-City-Resident

ASSESSMENTS AND PROCEDURE

• WHEN FD PERSONNEL ARE COMPLETING THIS REPORT TO GO ALONG WITH A RELEASE OR AUTO/MUTUAL

AID AMBULANCE RESPONSE THEY WILL USE THE VERY LAST CODE LISTED. NN8 ASSIST MEDICS – NO

TRANSPORT.

Patient/Victim Info

Status & Transport Tab:

Enter the hospital code for whichever hospital the patient is transported to. If it is a release, put in NT (No Transport).

Patient/Victim Info

Patient NarrativeTab:

The PATIENT narrative goes here, this is not the same as your narrative in the NFIRS report. This should be a more descriptive narrative on each patient. You can copy and paste from the ESO if you wrote it, or if you clearly state it is obtained from ESO written by ______.

(Remember, you are claiming to be the report writer at the end of this report, so what you type, you are indicating it is your statement.)

Patient/Victim Info

Other Tab:

If you completed the NFIRS side, you can click Copy from NFIRS Report. OR click Add to add your Member Making Report and Officer in Charge info. (see additional slide)

Click User Fields (see next slide)

Patient/Victim Info

Other Tab:User Fields:

Resource Hospital, which for us, is Delnor (Code 0948)

Patient/Victim Info

Other Tab:After clicking Add, you

will need to enter Member Making Report (yourself) and the Officer In Charge information and save.

After you have saved everything, you will go back to the NFIRS page and click Print, Make sure Default Printer is selected and click OK.

All of these should be pre selected and you should only have to select OK to print.

QUESTIONS

• AS ALWAYS, IF YOU ARE UNSURE HOW TO COMPLETE ANY PART OF THE REPORT OR JUST HAVE QUESTIONS

ON REPORTS IN GENERAL DO NOT BE AFRAID TO ASK QUESTIONS.