nhs compliance & quality management
DESCRIPTION
Assuring compliance and measuring against quality goals within QIPP and CQuiN programmes can be time consuming on the ward and in the back office. Allying that to patient experience metrics and you have a complex information management challenge. By adopting the Assured Compliance software service you can ensure that information collected is unequivically clear and reduce the overhead of collection and management while giving management an up to date and rich view across your organisation.TRANSCRIPT
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Compliance. Performance. Insight.
Quality Management &Service Compliance
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What is Assured Compliance?
Simple to use software platform for operational activity, patient experience, compliance and risk reporting:
Improving information flow & accountability
Tracking actions & delivery Reducing admin overhead costs Immediate view of performance &
quality Managing and Reducing risks
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What do many people do now?
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What do many people do now?
Lots of data
No information
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NHS: Quality & Accountability
It’s complicated………
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Quality Premium?
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An Inspector Calls……..
• Regulatory environment is placing more demands on NHS operations.
• Massive increase in oversight over the past 2 years.
• Well-publicised scandals making transparency vital
• CQC being more aggressive in inspections.
• Cost of compliance grows as reporting duplicates.
• Paper-based systems can’t scale up
• An overworked and frustrated workforce
• Major political focus
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Assured Compliance Framework
Forms
Policydocuments
• Governance• Quality
Integrated reportingstructure
TrustManagers
Trust Locations
Audit
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Healthcare budgets under pressureProtect front-line support – streamline back office processes and manage compliance costs Quality management and patient safety become more transparent and easier to manageImprove consistency & compliance, reduce risk, cost-effective decision supportBring the performance of all locations up to the standard of the best
What does this do for us?
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Patient Experience
Survey ordischargeschedule
Reminderemail
Service/QualityManagers
Patient/Service User
Integrated reportingstructure
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Patient, Service & Organisation
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Deployment Approach
Managing for Quality
Improving Performance
Ease of use
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2 hours• Summary of objectives• Content scope
1-2 days• Build level 1
content• Key project plan• Rollout schedule• Training plan
1 to 2 weeks• Build & test content• Train key users• Complete initial
content• Tailored to fit
1 to 2 weeks• ‘soft’
launch• Pilot
phase• Validate•Tweak process & content
4 to 6 weeks from start
• Pilot service fully operational
• Rollout phase
Initiation
Solution Definition
Iterative BuildLive Test
ValueReview
Deployment Cycle
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Performance Summary
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Performance Charts
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Service Comparison & trend analysis
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Easy to Use: Workflow Management
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Actions Management
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Patient Experience: simplicity
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Patient Experience: Reporting
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Patient Experience: Group charts
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Patient Experience: drilldown
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Key Benefits
• Highlight and manage areas of risk
• Transparency of all activity within each service
• Reduce manual auditing and admin overhead
• Saving time on management and administration
• Any device, any time, real-time
• Customise to fit your processes in a few days
• Rapid Deployment, Immediate Benefits
• Really know about your QIPP and CQUIN goals
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IPROS CUBE Ltd.Surrey Technology Centre,
Surrey Research Park,
40 Occam Road, Guildford
Surrey, GU2 7YG U.K.
www.iproscube.com
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This material contains no client or personal information and represents a demonstration of capability only