nhs reforms
TRANSCRIPT
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Speech on NHS Monday 16 May 2011
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Prime Minister David Cameron has delivered a speech at Ealing Hospital restating the case for
change in the NHS.
Six weeks ago, we announced a pause in our plans for the modernisation of the health service.Since
then theres been a whole flurry ofdebate.Column inches have been written. Concerns aired.
Passions raised.That goes to show something Ive known all along: that the NHS is the most
important thing to Britains families.
Well, let me tell you this.Its the most important thing to my familytoo.Thats why, over four years
ago, I got up on a platform like this and said that you could sum up my priorities in just three
letters, N-H-S.Since then, if anything, the feeling has got stronger.
My determination to deliver a first-class, world-class health service thats got stronger.My
determination to make sure the poorest people get the best care thats got stronger.My
determination to protect the core principle of the NHSthat all have access to healthcare
regardless of their wealththats got stronger.Thats what fires me and I know thats what fires
everyone else.
We have an institution a precious idea that says we are in this together; looking out for each
other. So this government will never, ever take risks with the NHS. We will make it better. Thats
why, despite all the financial constraints, we are protecting the NHS budget from cuts.
This year, and the year after, and the year after that, NHS funding will increase in real terms.
Whats more, since weve come to office: We have introduced a new cancer drugs fund, helping
2,000 patients get access to drugs they would have previously been denied. We have cut the
number of times a patient has been placed in mixed-sex accommodation without justification by
half.
We have kept up the pressure on hospital-acquired infections, reducing the number of cases of
MRSA and C Difficile. And for the first time in a long time, we have made sure the number of doctors
in our NHS is growing while the number of bureaucrats is actually falling. But I know that some
people still have concerns. They might be listening to this and thinking
OK, but if you love the NHS so much, if you dont want to take any risks with it, why do you want
to change it? But this is the point: Its because I love the NHS so much that I want to change it
because the fact is the NHS needs to change. It needs to change to make it work better today and it
needs to change to avoid a crisis tomorrow.
Let me take each of those points in turn. Change needed today. First, we need change to make it
work better today. I know that as soon as I say this therell be people lining up, accusing me of
talking down the NHS.
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Ill say it again I love the NHS. And yes, in many ways the NHS is providing the best service it ever
has. Waiting times for tests and treatments have dropped dramatically and access to cutting edge
technologies like primary angioplasty is becoming common-place, saving thousands of lives. But Im
sorry I just do not think we do anyone any favours
not the patients who use our health service, the professionals who work in it or the taxpayers who
pay for it if we deny that there are problems with the way the NHS works today. Ive been to
hospitals and surgeries up and down the country Ive spoken to consultants, nurses, midwives,
physios, GPs .I receive a vast mailbag from patients, both as a constituency MP and as Prime
Minister and this is the resounding message Ive got: Yes, we love the NHS but yes, there are
some real problems.
Theres the problem of waste and inefficiency. This isnt just about the one-off cases weve all read
about like the 400,000 one health authority spent on a yacht. Its the way the system can
encourage over-spending. If a hospital doesnt balance its books, year after yearthen that
hospital will be bailed out and subsidised by the surpluses taken from other hospitals which have
kept within their budget.
If there is one health authority that invests money into the prevention of diseases like diabetes
and another that is poor at prevention, has poor quality outcomes and overspends then money
is snatched from the former to prop up the latter. Then theres the problem of too much top-down
control, stopping doctors and nurses from doing what they know is best. Today we have the
situation where a GP and an orthopaedic surgeon can both see an elderly person having problems
walking both recommend a knee operation and both be over-ruled by someone who has
never met the patient. We have a commissioning process where a tier of management, who sit
above doctors, are in charge. Yes, these managers do important and valuable work.
But theyre not on the frontline so sometimes, they dont know precisely what local patients need.
Dont take my word for it. Last year, the Health Select Committee said Primary Care Trust
commissioning is widely regarded as the weakest link in the English NHS, citing their lack of
clinical knowledge in particular. This is what top-down control is doing to our NHS and I believe
it should change. Then theres the inflexibility of the NHS and this is what frustrates so many
patients, and indeed nurses and doctors.
The mother who wants to give birth in the big county hospital but have her scans done more
locally shes told no because of the contracting arrangements between different hospitals shes
got to go where shes told. The woman who needs surgery, who knows theres a great private
hospital just down the road, where theyll do her operation at NHS standards and at NHS costs
but shes told no shes got to go to a specific NHS hospital, that could be miles away, because
thats where she was seen before.
I was sat in a surgery in Birmingham last week, listening to the doctor explain that he has world-
class physiotherapists in the same buildingbut he cant refer his patients to them because the
current system stopped it. This is frustrating enough, but add to it to the lack of co-ordination and
integration.
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Modern healthcare needs to be joined up, but we have a system today where different nurses and
doctors sometimes have to start from scratch when they each see the same patient. We have a
system where different elements of a patients care primary or secondary can occur in isolation
to one another. This doesnt just cause stress and inconvenience, its just not conducive to
delivering the best quality healthcare possible. And quite apart from these frustrations, patients
also have to tolerate disparities in the service offered in one part of the country to another.
Whether its the quality of care people experience, the type of treatment available, or the outcomes
achieved too much comes down to luck and where people live. In Britain today, we have some
great, world-leading, groundbreaking hospitals. Take the Royal Marsden, which will soon go live
with CyberKnife, the latest in radiotherapy technology. But in other hospitals, in other parts of our
country, patients are treated with much less sophisticated equipment.
And in some parts of the UK, you are three times more likely to die of a stroke than in others. I dont
think people should have to put up with this unfairness. We have a duty to do what we can to close
the gap between the best and the rest. As Lord Darzi, the last governments Health Minister, said:
we need to ensure high quality care for all. Now some people say that some inefficiency, some
hassle, some disparity in service are just the price you pay for a health system like ours.
But look abroad and youll see thats not the case. Ive listened to doctors and I know how much
they care about getting good outcomes and I know the statistics tell a better picture than we in
this country sometimes get credit for. Were getting better, and in some cases were closing the gap
with our European neighbours, but weve still got some way to go.If we had cancer survival rates at
the average in Europe, wed save 5,000 lives a year.
If we had respiratory disease care equivalent to the average in Europe, wed save 2,000 lives a year.
If we could prevent and treat chronic liver disease and cirrhosis as well as the European average,
we could save 550 lives a year. Were approaching the European average spending on health.
I just think its time we had the confidence to say we should have some of the best health outcomes
in Europe too. Saying this doesnt make you anti-NHS it makes you pro-NHS because you want
to make things better for everyone. Modernise today or crisis tomorrow. So thats the first reason
we need change to make the NHS better today.
The second reason is that if we dont modernise now, we face a crisis tomorrow. The NHS is facing
enormous financial pressures in the years ahead driven by rising demand and the cost of new
drugs and technologies.
Lets take demand first. Thats in part down to the achievement of our health system people are
living longer. For the first time ever there are more pensioners in this country than children under
16. And the number of people aged over 85 is set to double in the next twenty years.
Just think about what that will mean. Every hour the NHS deals with more than 25,000 people
think how many of them are elderly, and then consider with our population ageing at the rate it
is how those numbers could rise dramatically. And the type of care and treatment they need is
changing too. In the old days, healthcare was often about lifesaving treatment at a moment of crisis.
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So, responding medically to heart attacks and strokes. Treatments for diseases like cancer.
Today, the big killers of the past are becoming the lifelong conditions of the future. Between 1978
and 2008, the death rate from coronary heart disease fell by over seventy-five percent. That is
fantastic news for families indeed for our whole country but there are clear financial
implications. Already three quarters of the health and care budget goes on long term chronicconditions and the pressure is going to get bigger.
In just eight years, the number of people with three or more long-term health conditions is set to
rise by thirty per cent. Indeed, by 2050, the number of over sixty-fives with one or more long term
conditions is expected to rise by 252 per cent. But these demands on our health service are not just
driven by an ageing population.
For while we are living longer, in many ways we are also becoming less healthy.
Obesity and poor diets. Drug and alcohol abuse. These public health challenges are getting bigger
and bigger. Take obesity: it already costs our NHS a staggering 4 billion a year. But within four
years, that figures expected to rise to 6.3 billion. Already we can see the impact of all these rising
pressures. For example, 2, 700 more planned operations are carried out on a typical day than was
the case just four years ago. That is the truth of the rising demand the NHS is facing.
But its not just increasing demand. Its also about the rising cost of treatment. The overall cost of
medicines has been growing on average by nearly 600 million a year. A lot of this is driven by new
treatments coming on stream. Ten years ago no one had heard of the cancer drug Herceptin. Now it
is widely available for the women who need it at a cost of almost 100 million a year.
For diabetes, the cost of newer treatments meant drug costs rose by 200 million over five years
thats an increase of forty-two percent. Timely interventions with effective new drugs andtreatments can of course save money. But when a new gene test can costs thousands and when
robots costing millions are increasingly the right option for complicated surgery, the pressure on
costs far outstrips any potential efficiencies. And its not just the pressure from the increasing use of
existing technologies.
Right now scientists are working on artificial limbs that are controlled by thought alone.
Breathalyzers that can diagnose disease with one puff. Kidneys grown in laboratories from stem
cells. A world class health service demands these advances. Our NHS and its patients should get
them. But that will only happen if we find a sustainable way to deal with the rising costs .Sticking
with the status quo and hoping we can get by with a bit more money is simply not an option.
If we stay as we are, the NHS will need 130 billion a year by 2015 meaning a potential funding
gap of 20 billion. The question is, what are we going to do about that: Ignore it? No because wed
see a crisis of funding in the NHS, over-crowded wards and fewer treatments. Borrow more so we
can chuck more money at it? No because we cant afford to.
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Ask people to start paying at the point of delivery for it? No because as I said, the NHS must
always be free to those who need it. Theres only one option weve got and that is to change and
modernise the NHS to make it more efficient and more effective and above all, more focused
on prevention, on health, not just sickness. We save the NHS by changing it. We risk its long-term
future by resisting change now.Deep down even Ed Miliband knows this.
Thats why he said to create an ever better health service, change will be essential. Listening
exercise So this is the consensus: no change is not an option. But we have to make sure it is the right
change, delivered in the right way. Change needs to go to the heart of the current problems I have
described and the future challenges I have set out. It must tackle the waste and the bureaucracy
by reducing the overlapping layers we have today.
It must put the patient centre stage, giving them choices and chances that they are currently denied.
It must promote prevention and a healthier nation, which must mean giving GPs who are our
first contact with the system and have a good understanding of their areas health needs a wider
role.
It must tackle the longstanding and damaging divide between health and social care, including the
bed blocking that still afflicts so many of our hospitals. It must assist with the challenge to increase
efficiency, raise productivity and keep costs down so we can go on meeting everyones needs.
Change must do all these things but change if it is to endure, to really work should have the
support of people who work in our NHS. We have to take our nurses and doctors with us. They
provide the care, they know whats best for patients so we want to work with them, not against
them. Already, a significant number are on board with what we propose.
Last week, GPs representing 1,100 practices across England, caring for over seven million patients,
wrote to The Daily Telegraph expressing their wholehearted support for our reforms to
commissioning arrangements arguing they will benefitthe most vulnerable in society. But we
recognise that many doctors and nurses have concerns about what were doing. Thats why at the
beginning of last month, we decided we should pause, listen, reflect on and improve our NHS
modernisation plans. And since then, thats what we have been doing. In the past six weeks, Ive sat
with staff in hospitals in Frimley, Reading and Darlington have held events in the countrys
largest hospitals like the Queen Elizabeth in Birmingham and smaller ones like Chipping Norton
too and had meetings with voluntary bodies, community care providers and GPs.
Whats more the NHS Future Forum, the independent organisation charged with overseeing the
listening process and which is led by Professor Steve Field and includes other eminent
clinicians, patient advocates and voluntary sector representatives has met more than 4,000
people.
These meetings have been open, frank, productive above all meaningful. We are listening and
we will make substantive changes to improve the reforms, based on what we hear. I do not want to
pre-empt what those changes will be.
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The NHS Future Forum is due to report its recommendations at the beginning of next month, and
we will issue our response later in June. But it is clear for example, that when people working in our
hospitals hear the term GP commissioning, they worry its only GPs that are going to be involved in
making decisions. Now thats not the case, but I agree we need hospital doctors and nurses to be
much more closely engaged in commissioning.
But whatever the results from this listening exercise, let me be clear about the reform package that
will emerge: There will be choice for patients, not competition for its own sake. Innovation and
improvement, not breaking up efficient and integrated care. It will be evolutionary, not
revolutionary. Our changes are a logical extension of tried-and-tested policies initiated by
governments of all parties in recent years.
Clinical commissioning has existed in one form or another for the past two decades. Payment by
results, and Foundation Trusts, for the best part of the past decade. Working with others from the
independent sector too thats not new either. The NHS has a long history of this be it with social
enterprises, charities or private companies and the last government in particular understood
the importance of introducing an element of choice to drive up standards. The difference is that we
plan to make these changes effective across our NHS. As I said: evolution, not revolution.
Thats why, when I think about what our NHS will look like in five years time, I dont picture some
space-age institution, a million miles away from what we have now. Let me make clear: there will
be no privatisation there will be no cherry-picking from private providers there will be no
new upfront costs people have to pay to get care.
Absolutely not. These are red lines we will not cross. Instead, our NHS will be much like what we
have today. The values and ethos of our NHS that you care so much about and Andrew Lansley
and I care so much about they will still be there. Youll still be able to call your local surgery, and
speak to a receptionist you know to book an appointment with a GP you trust. Youll still be able to
go through the doors of an A&E in an emergency, and be seen by a nurse or doctor quickly and
effectively.
Your parents will still get the healthcare they need, from specialists and nurses on wards or in their
homes. And let me repeat: all this will still be free, to those who need it, when they need it. It will be
the NHS you love and recognise only better. You will have much greater choice of where you are
treated, and how you are treated. Youll also see much greater co-ordination and integration
between nurses and doctors and between surgeries and hospitals
So if you have diabetes, professionals will work closely together with you to manage your condition
from diagnosis onwards. In our NHS, nurses and doctors wont be passengers, they will be drivers,
supported by managers rather than in conflict with them. They understand the needs of patients,they know whats needed so they will have new powers to transform patient care in a way thats
simply never been possible before. they will have the money and the freedom to complement
their expertise and knowledge.
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So if local GPs see that there is a significant need for more respiratory services in their local area,
they will be able to organise local clinics for their patients rather than making them travel to a
hospital miles away. If nurses feel that they can deliver better care to autistic children in
partnership with a local charity, they will find it much easier to make this happen. Ours is a vision of
a stronger, more responsive NHS. An NHS with consistent, high quality care for all instead of just
pockets of excellence.
An NHS which addresses the full needs of each person of their physical and mental health
rather than offering a piecemeal or patchwork approach. An NHS free-from-political control,
where what matters is the care you receive notthe headlines governments get where a new and
independent National Commissioning Board, staffed with senior doctors and professionals, takes
responsibility for what services are provided, outcomes are achieved and how well money is spent.
A genuine National Health Service, rather than a National Sickness Service with a greater focus
on outcomes and on improving public health so people dont get sick and ill in the first place. A
NHS which makes people healthy and keeps them healthy.
Conclusion
Let me end by saying this. Its been a year since the coalition came together in the national interest.
And we take those two words national interest very seriously. We are two different parties, with
different identities, bound by one common cause to do what is good for the country. And we dont
just have the will with a full five year Parliament to work with, we also have the opportunity to
really tackle the long-term problems that have dogged our country. So thats what were doing.
Clearly cutting the deficit isnt pain-free but its in our countrys interest to bring sense to our
public finances. Reforming welfare isnt easy but its right that as we help those who genuinely
cannot work, we make sure those who can, do. Changing our education system isnt popular with
some parts of the establishmentbut we have to do it if were going to give every child the best
start in life.
And its that commitment to act in the national interest which means we will also modernise our
NHS. Believe me, it would have been so easy for me to stand on a platform like this and pretend
everything is fine, we can carry on as we are, nothing needs to change. But that would be a complete
dereliction of duty. It would run completely counter to the purpose of this coalition to act in our
countrys interest. Sticking with the status quo is not an option. That may not be easy on the ear, but
its the truth.
The NHS needs to change so thats what well do. Working with professionals, taking time to listen
and improve our proposals we will make sure we build a strong, sustainable and better NHS
free to all who need it.
Thats my commitment. Thats my promise. Thats what acting in the national interest means.