nhs staff financial pressure and the impact on performance
TRANSCRIPT
NHS Staff Financial Pressure and the Impact on Performance, Behaviour and Attendance
Heidi Allan@HeidiSydAllan
Tom Beaumont@Tom__Beaumont
Donna Griffiths @UHCW_LDandOD @donnamgriffiths
@helloneyber
Why are we here?
Financial Wellbeing
Understanding the workforce
State of the nation – NHS
insights
Discussion
01 02 03 04
Wellbeing at UHCW
Tom Beaumont p.p.
Donna Griffiths – Associate Director of Workforce
About UHCW NHS Trust
University Hospital, Coventry1100 beds Serves population of 713,000
Hospital of St Cross, Rugby130 bedsServes population of 87,000
Trust Turnover: £585 million
Staff Number: c8500
Virginia Mason
Wellbeing at UHCW
• We have a multi-professional health and well-being group in place, which includes staff sidepartners
• The group uses organisational evidence (feedbackfrom the National Staff Survey, our local staffsurvey – Staff Impressions – and listening events)to understand what our staff what and need inrelation to well-being support in the workplace
Pre 2016: Two Pillars of Wellbeing
Physical Wellbeing
• Regular Staff Health and Wellbeing events
• Fast Track Staff Physiotherapy Service
• Dedicated Occupational Physiotherapistbased in Occupational Health
• Self-help advice guidance, e.g. Muscolsketalconditions
• Active travel plan and cycle to work scheme
New for 2016/ 2017:
• StepJockey – a stair waking Initiative
• Weekly clinic offering lifestyle screening and health checks for staff
• Walking Groups
• Walk and Talk Meetings
• Deskercise – access to free demonstrations to stay fit at your desk.
• On-site gym facilities and access to discounted gym membership
Emotional / Mental Wellbeing
• Fast Track Psychology Service
• Dedicated staff counsellor based in OccupationalHealth
• Managing Stress workshops and seminars
• ‘Dying Matters’ Cafés
• Confidential Contacts Scheme
New for 2016/2017:
• Mindfulness Programme
• Listening service and cafes
• Stress and resilience workshops
• Staff Pilates classes
• Staff Yoga Programmes
The Missing Pillar
• Despite having a wide ranging programme and series of support interventions in place, we felt something was missing
• We know the cost of living is rising national and pay restraint in the NHS has caused difficulties for many staff
• We also had some incidents where this came to light
• We needed to look at financial wellbeing and so we found Neyber……and their research
2016 onwards: Three Pillars of Wellbeing
Physical Wellbeing Emotional / Mental Wellbeing
Financial Wellbeing
(1) Neyber – launched 31st
October 2016
(2) UHCW unique staff discounts package
The Challenges
• Need to make the business case – well-being is not an ‘add-on’ but an essential element for any organisation
• Need for staff engagement – to make sure your interventions are what staff want and need
• Cannot solve everything in one go – need to start small and with the ‘quick wins’
• One size doesn’t fit all – need to different interventions for different groups in your workforce
• Need to measure the impact of our approach – e.g. staff absence levels, staff engagement levels, staff FFT scores
Simple | Smart | FairWhy Financial Wellbeing?
Comprehensive research
Neyber UK Workforce Study – Feb 201630 questions – 10,008 UK employees Segmented by gender, age, industry, salary, working status, region, job role and savings
Neyber Debt/Credit Research – Nov/Dec 201519 questions – 5053 UK employee responsesResults segmented by age, gender, region, industry and salary
Neyber Financial Stress Survey – Jan 201522 questions - 5325 UK employeesResults segmented by gender, age, region, income and industry
The DNA of Financial Wellbeing Report – May 2016
Understanding Employees
Physical
Social
Career
Community
Financial
MATURISTSBorn pre 1945
BABY BOOMERSBorn 1945 to 1960
GENERATION XBorn 1960 to 1980
GENERATION YBorn 1980 to 1995
GENERATION XBorn post 1995
State of the Nation – UK Employees – NHS Focus
18–24 year olds affected by
money worries
25–34 year olds affected by
money worries
35–49 year olds affected by
money worries
50–64 year olds affected by
money worries
88% 71% 71% 51%
have been affected by financial worries in the last year
68%
State of the Nation – UK Employees – NHS Focus
73% 52% 54% 48%
Employees who feel financial pressure affects their
ability to perform their job
18–24 year olds 25–34 year olds 35–49 year olds 50–64 year olds
State of the Nation – UK Employees – NHS Focus
23% 43% 44%
Employees who have less than one months savings to manage should their income change or cease
25%
18–24 year olds 25–34 year olds 35–49 year olds 50–64 year olds
State of the Nation – UK Employees – NHS Focus
88% 77% 66%
Employees who have borrowed to meet BASIC financial needs in the last year
18–24 year olds 25–34 year olds 35–49 year olds 50–64 year olds
46%
Tales of the unexpected…….
Unexpected cost/repair
Glasses
Kids
Washing machine
Vets
Dentist
Boiler
Car
Total
Average UK cost
£195
£224
£245
£248
£285
£973
£1,341
£3,511!
Annual Salary Monthly Take Home Weekly Take Home
Band 5 - £25,000 £1,681 £388
Band 6 - £30,000 £1,964 £453
Band 7 - £40,000 £2,530 £584
Any Questions?
Keep in touch
Heidi [email protected]
@HeidiSydAllan
@Tom__Beaumont
Donna [email protected]
@donnamgriffiths
@helloneyber