nikeship quick ship user’s guide - ups...nikeship whq quick ship user guide page 2 of 16 getting...

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nikeShipQuick ship user’s guide


Getting StartedFor shipments from WHQ

nikeShip is a custom web based shipping tool designed for Nike users to createUS export shipments from WHQ Campus.

nikeShip will allow you to maintain a personal address book, print out shippinglabels and pro-forma invoices, while providing a better means to trackShipments.

Shipments of merchandise to Vietnam require special handling. Please contactMailroom prior to processing. Shipment of documents is allowed.

For shipments with line items valued over $2,500, please contact:[email protected]

Please Provide 3 copies of Commercial Invoice (Export Documents) to send witheach shipment.

nikeShip is accessed via Zero within Business and Office/Mail and Shipping


Once you follow the link you will arrive at the log in pageYou may request an ID or retrieve a lost passwordOr login by entering your NIKE user name and assigned password.


Successful login will take you to main tab.

Please make sure to read announcements prior to processing a shipment.

you may also view and edit your profile from here.

Ship frominformation ispopulated fromyour user profile.

Select ship-to information from anaddress book or type an address in

By un-checking thisbox you canstore yourshipment forprocessinglater

another cost code type

This allows youcreate a multipackage shipment tothe same address

These boxes allow youto choose additionalproactive notifications on

Your cost center willappear here. Tocharge shipment to

nikeShip WHQ quick ship use

You can perso

your shipment

Check this box to storethe address you typed inyour personal address

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nalize your own address book

book

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Storepments forocessing

later

Select theshipmentyou wantand thencontinue.


Pendingshipmentsare accessedfrom thelink on theship tab

By using the pending shipment function you can create a shipment(label and invoice) and save it. Then you can access it later to add toit or edit. You can do this repeatedly until you are ready to finalize theshipment and print your label and Invoice.


nikeShip helps you easily creates pro forma commercial invoice. For allshipments except documents.

Pro forma commercial Invoices are pre-populated using information from theshipment. You add line item details and other specifics.


Make sure country of manufacturer matches what is marked on the product beingshipped.

Also choose a reason for export from the dropdown

Once you select finished, a window will pop up with the invoice and anotherwindow with the label.

(If you do not see the invoice pop up please check your pop up blocker settingson your internet browser, it will need to be set to allow pop ups from nikeShip)


Print 3 copies of the Commercial Invoice and one copy of the label fold in halfand insert into the plastic sleeve which you attach to your box.For multiple package shipments you put a label on each box but only 3 copies ofinvoice on first box.


You can view your shipments in the shipment history screen. Select a shipmentthen use the buttons at the bottom to:

get details and reprint the label track the shipment, void the shipment, reprint the invoice print a receipt Export all shipment data to a CSV file


You can create and import your personal address book from a CSV or Excel file


Personal address book entries can also be keyed in and edited from link at thetop of the page.


FAQ LIST

Q: Can you explain what the "id code" is in the personal address book file?

A: It is only the number of each address in your list, 1, 2, 3 etc

Q: How do I reprint a label?

A: Go to shipment history, choose a record, select details, select reprint

Q: I can’t find China in the dropdown list.

A: Look under Peoples Republic of China

Q: What weight should I use when shipping a letter?

A: 0

Q: Do I need an invoice for a Letter?

A: no, as long as it only contains documents (a Compact disc is not a document)

Q: How do I change my password?

A: Select “Profile” button from top of main page, key in new password, selectUpdate.

Q: How long is my data stored in “Shipment History”?

A: 90 days, you can also export the data in .CSV format from the shipmenthistory screen to store on your PC for as long as needed.

Q: What if I need to send my shipment by a “faster method”?

A: The service used by nikeShip is UPS Express Saver. This is our fastest exportservice and is comparable or better than our competitor’s fastest mode.

Q: What cost code should I use?

A: nikeShip supports all valid Nike Global Cost centers, enter the cost center thatthe transportation charges should be billed to in the cost center box on the createa shipment page


Q: What if I miss the shipment cutoff; can I drop my package at a UPS store?

A: Most UPS stores will accept your package if it is properly prepared, but keepin mind that they will have a cut off time for same day export too.

Q: What must I include in the “Description” field on the Invoice?

A: What it is, what it is made of, what it is used for, also any more details aboutthe product you may have

Q: What if I don’t find the packaging I need in a WHQ mailroom?

A: Please place your special order with the mailroom they will contact UPS andplace your order. 503 671-3434

Q: Where do I get Country of Manufacturer on swatches?

A: For fabric swatches from the fabric library, the MCO (Manufacturing country oforigin) will be visible on the hanger, or you can speak to the librarian and she willhelp you with that information. All other fabric, used by Nike, should have fabricinformation available. Contact Ann Desimone if you have questions.

Q: What is my company id in nikeShip?

A: nikewhq

Q: What is my Nike location in nikeShip ?

A: NikeWHQexports

Most common problems

1. Incorrect postal code in ship to boxa. verify correct postal code

2. No weight for a package shipmenta. always key in a weight for packages and packsb. 0 weight for letters

3. Invoice requireda. Invoice required for everything except documents, this included

CD’s, notebooks, swatches, gifts etc.4. No value on Invoice

a. All invoices must have some dollar value.


nikeShip Contact Information

nikeShip System Support:Hotline: 503-329-9285(Active 11/10-12/10/08)E-Mail: Nike Global Delivery Logistics at

[email protected]

Questions Regarding Export Forms, Customs Documentation:UPS: Amy Wicks (Portland) 503 287 2913

Sean Stone (Tualatin) 503 692 7180

UPS Tracking, Transit Quotes, General Support:Phone: 1-800-877-1497E-Mail: [email protected]: Chinue Martin and Team

Please reference account number 8V799F.

Pick-up Information

Deadline for dropping your outgoing shipments in your building mail station is at2:00pm daily. If you miss this time you have the following options:

North Campus – MH reception desk by 3:15pm South Campus – MJ reception desk by 3:15pm Off-Campus – Charles building by 3:15pm.

Any questions regarding pick up times, please contact the Office Services Hotlineat 671-3434.

mailto:[email protected]