noc 64-video rental clerk:noc1411...

1

This activity contains skill-building activities leading up to the demonstration of EssentialSkills tasks at skill levels 1 and 2. Teachers and facilitators are encouraged to choose theskill-building activities and/or tasks that meet the needs of the learners.

1. Tasks

Click here to practice a Skill-Building Activity whichwill prepare you for completing the following task.

Task 1 Look at the computer screen image. Circle or highlight the name of anygames with extra day charges. Document Use

Video Rental Clerks check in movie and game returns and locate any extra charges the customer owes.

Video Rental ClerkVideo and Game Returns

This profile was developed as part of an occupationalstandard. The NOC group to which it relates is RetailSalespersons and Sales Clerks. Video Rental Clerksgreet customers and check in videos, games and CDs.They tell the customer if there are any extra charges.Video Rental Clerks restock the shelves with the moviesand games that are returned. To learn more about thisoccupation, click here.

Check out the video before completing the tasks.Choose video or video with subtitles.

Video

NOC 6421 Video Rental Clerk

Essential Skills Focus1 2 3

Document Use

Oral Communication

Essential Skills -Ontario CurriculumLinkages

Computer Screen

http://skills.edu.gov.on.ca/OSPWeb/jsp/en/nocdetails.jsp?key=6421&sort=Nhttp://osp.osca.ca/videos/es/es_video5.htmlhttp://osp.osca.ca/videos/es/es_video5_en.html

2


Task 2 The video rental clerk has checked in the videos Marley and Me and Facingthe Giants.

a) Look at the computer screen image. Circle or highlight any extra daycharges for these videos.

Document Use

b) What should the video rental clerk say to the customer about the extraday charges? When you are ready, record your response.

Oral Communication

Video Rental Clerks locate any extra charges and tells the customer about them.

Video Rental Clerk

3

Video Rental Clerk


Task 3 Videos are organized by category. Use the symbols beside the titles to placethe videos in the correct section of the store. Document Use

457689 Marley and Me

457695 Bride Wars

358972 Facing the Giants

348765 Harry Potter and the Sorcerers Stone

335691 Hairspray

Once the video rental clerks have checked in the videos, games and CDs they return them to the correct section of the store.

Video Rental Clerk


Task 4 Games are organized alphabetically. Use the alphabetical groupings todecide which category these game titles belong in. Document Use

218392 Guitar Hero: Smash Hits PS2

453371 Goal

218393 Guitar Hero: Smash Hits PS3

335578 Terminator Salvation

4

A to D E to H I to L

M to P Q to T U to Z

5


Computer Screen for Task 1

Games

VOL ID Invoice # Days Date Extra Day Overdue Returned Charges

218392 Guitar Hero: 122467 1 $1.99Smash Hits PS2

453371 Goal 122467 1 $ .99

218393 Guitar Hero: 168355Smash Hits PS3

335578 Terminator Salvation 168355

6


Computer Screen for Task 2

Videos


457689 Marley and Me 245698 1 $2.17

457695 Bride Wars 245698 1 $2.17

358972 Facing the Giants 168945

348765 Harry Potter and the Sorcerers Stone 135789

335691 Hairspray 135789

2. Answer Key

Task 1 Look at the computer screen image. Circle orhighlight the name of any games with extra daycharges.

Answer 218392 Guitar Hero Smash Hits PS2453371 GoalSee Task 1 Answer Sheet

Check page 9 for one way to get this answer.

Task 2 The video rental clerk has checked in the videosMarley and Me and Facing the Giants.

a) Look at the computer screen image. Circle or Highlight any extra day chargesfor these videos.

b) What should the video rental clerk say tothe customer about the extra day charges?When you are ready, record yourresponse.

Answer a) $2.17 (Marley and Me)See Task 2 Answer Sheet

b) Records response by providing customerwith extra day charges.

Possible Answer: AUDIO 1Your extra charge will be $2.17 sir/madam.


7

Video Rental Clerk

Essential Skills Focus

Document Use

Document Use

Oral Communication

Task 3 Videos are organized by category. Use thesymbols beside the titles to place the videos inthe correct section of the store.

Answer Drama Marley and Me Comedy Bride Wars Family Facing the Giants Fantasy Harry Potter and the

Sorcerers Stone Comedy Hairspray


Task 4 Games are organized alphabetically. Use thealphabetical groupings to decide which categorythese game titles belong in.

Answer Section E to H Guitar Hero: Smash Hits PS2GoalGuitar Hero: Smash Hits PS3

Section Q to T Terminator Salvation


8

Video Rental Clerk

Essential Skills Focus

Document Use

Document Use

3. Answer Steps

Task 1 Look at the computer screen image. Circle or highlight the name of anygames with extra day charges.

Answer 218392 Guitar Hero Smash Hits PS2453371 GoalSee Task 1 Answer Sheet

One way to get this answer...

1. Scan the headings using the key words Extra Day Charges.2. Locate the list of extra day charges.

3. Locate the heading VOL ID.4. Understand that VOL ID is the name for the titles of the games.

5. Locate the game titles.

6. Decide that the extra day charges are for Guitar Hero: Smash Hits PS2and Goal.

Skill Focus Document Use

9

Video Rental Clerk

Task 2 The video rental clerk has checked in the videos Marley and Me and Facingthe Giants.

a) Look at the computer screen image. Circle or Highlight any extra daycharges for these videos.

b) What should the video rental clerk say to the customer about the extraday charges? When you are ready, record your response.

Answer a) $2.17 (Marley and Me)See Task 2 Answer Sheet

b) Records response by providing customer with extra day charges.

Possible Answer: AUDIO 1Your extra charge will be $2.17 sir/madam.


Steps for a):


3. Locate the heading VOL ID.4. Understand that VOL ID is the name for the titles of the movies.

5. Locate the movie titles Marley and Me and Facing the Giants. 6. Decide that extra day charges of $2.17 apply to Marley and Me.


Steps for b):


3. Locate the heading VOL ID.4. Understand that VOL ID is the name for the titles of the movies.

5. Locate the movie titles Marley and Me and Facing the Giants. 6. Decide that extra day charges of $2.17 apply to Marley and Me.

7. Record response to inform the customer that his/her extra charge will be$2.17.

Skill Focus Oral Communication

10

Video Rental Clerk

Task 3 Videos are organized by category. Use the symbols beside the titles to placethe videos in the correct section of the store.

Answer Drama Marley and Me Comedy Bride Wars Family Facing the Giants Fantasy Harry Potter and the Sorcerers Stone Comedy Hairspray


1. Scan the chart using the symbols.

2. Look at the list of movies to locate the symbols.

3. Understand that the symbol for Drama is .4. Decide that the Drama symbol matches the symbol with the movie

Marley and Me.



7. Understand that the symbol for Comedy is .8. Decide that the Comedy symbol matches the symbol with the movie

Bride Wars.



11. Understand that the symbol for Family is .12. Decide that the Family symbol matches the symbol with the movie

Facing the Giants.



15. Understand that the symbol for Fantasy is .16. Decide that the Fantasy symbol matches the symbol with the movie

Harry Potter and the Sorcerers Stone.



19. Understand that the symbol for Comedy is .20. Decide that the Comedy symbol matches the symbol with the movie

Hairspray.


11

Video Rental Clerk

Task 4 Games are organized alphabetically. Use the alphabetical groupings todecide which category these game titles belong in.

Answer Section E to H Guitar Hero: Smash Hits PS2GoalGuitar Hero: Smash Hits PS3

Section Q to T Terminator Salvation


1. Scan the chart to understand the Sections are divided in alphabetical order.

2. Look at the list of movies to locate the first letter of the title of GuitarHero: Smash Hits PS2 is G.

3. Understand that the E to H Section is the correct section of the alphabetfor the letter G.

4. Decide that the game Guitar Hero: Smash Hits PS2 goes in the E to HSection.

5. Scan the chart to understand the Sections are divided in alphabeticalorder.

6. Look at the list of movies to locate the first letter of the title of Goal is G.7. Understand that the E to H Section is the correct section of the alphabet

for the letter G. 8. Decide that the game Goal goes in the E to H Section.


10. Look at the list of movies to locate the first letter of the title of GuitarHero: Smash Hits PS3 is G.

11. Understand that the E to H Section is the correct section of the alphabetfor the letter G.

12. Decide that the game Guitar Hero: Smash Hits PS3 goes in the E to HSection.


14. Look at the list of movies to locate the first letter of the title of TerminatorSalvation is T.

15. Understand that the Q to T Section is the correct section of the alphabetfor the letter T.

16. Decide that the game Terminator Salvation goes in the Q to T Section.


12

Video Rental Clerk

13


Task 1 Answer Sheet

Games


218392 Guitar Hero: 122467 1 $1.99Smash Hits PS2

453371 Goal 122467 1 $ .99

218393 Guitar Hero: 168355Smash Hits PS3

335578 Terminator Salvation 168355

14


Task 2 Answer Sheet

Videos


457689 Marley and Me 245698 1 $2.17

457695 Bride Wars 245698 1 $2.17



335691 Hairspray 135789

15

Video Rental Clerk

Skill-Building ActivitiesSample Skill-Building Activities for Task 1

Teacher/Facilitator Notes

The following skill-building activities can be used to help learners work towards thedemonstration of Essential Skills in Task 1. Teachers/facilitators can choose the skill-building activities that meet the needs of the learners.

Sample skill-building activities leading up to the demonstration of Essential Skills in Task 1are listed below.

Task 1 Skill-Building Activities

Match vocabulary of column headings. Indicate understanding of information in each column. Use a highlight/pen function on a computer word processing program.

Example 1: Match vocabulary of column headings.John reads the given phrases and determines which phrases belong on the video return chart.

Phrase Yes or No

Date returned Yes No

Break time Yes No

Vol ID Yes No

Employee Name Yes No

Days Overdue Yes No

Customer Name Yes No

Extra Day Charges Yes No

Games Yes No

Invoice # Yes No

Video Rental Clerk

16


Videos


457689 Marley and Me 245698 1 $2.17

457695 Bride Wars 245698 1 $2.17



335691 Hairspray 135789

Computer Screen

17

Video Rental Clerk

Answer Key:

Phrase Yes or No

Date returned Yes - fourth column

Break time No - not part of this computer screen

Vol ID Yes - first column

Employee Name No - not part of this computer screen

Days Overdue Yes - third column

Customer Name No - not part of this computer screen

Extra Day Charges Yes - fifth column and an important one for this skill activity (to continue to the task)

Games No - this is the title of the screen but not a column

Invoice # Yes - second column

T I PConsider having a copy of the Video Return Chartavailable to the student to match correct answers(self-checking). Another way to do this activity wouldbe to cut the answers out (Yes and No) and have the student match the answer to the phrase.

Click here to Return to Task.

Video Rental Clerk






Use the scanning device to check the videos in. Read the computer screen to determine if extra day charges apply and the dollar

amount of the charge. Read the dollar amount of the charge. Relate the information to the customer.

Example 1: Read the dollar amount of the charge.

John reads the amount of money using the format of ___ dollars and __ cents.

a) $3.10b) $2.50c) $7.15

Answer Key:

a) The student will say three dollars and ten cents b) The student will say two dollars and fifty centsc) The student will say seven dollars and fifteen cents


18

19

Video Rental Clerk






Sort symbol to symbol. Locating an area in a room according to symbol code. Placing items on a shelf according to display instructions. Placing items on a shelf appropriately according to symbol code.

Example 1: Sort symbol to symbol.

John sorts the symbol cards according to the map below. To play the Sorting Game, Johnwill shuffle the deck of Symbol Cards and placing the deck face down, John will lift a cardone at a time and match the card to the appropriate spot on the Map.

T I PThis game can be played by more than one player ifinstruction is in a small group. The deck can be splitbetween the two players (also consider duplicating twosets of the cards) and the accuracy of the matches plusspeed can be combined to determine the winner.Also consider putting this on an interactive whiteboard or a large floor mat format toengage large groups of kinesthetic learners.

Video Rental Clerk

Map for Learners to Match Symbol Cards

Answer Key:

One way to get this answer:

Look at the card selected. Say in your head (card selected) - which picture is the same as this on the

map? Is it ? NO - Try another match. Is it ? YES. Place the card face up on this space of the map. Continue with each card that is in the playing deck until the deck is complete


20

21

Video Rental Clerk

Symbol Cards

Video Rental Clerk

22

Symbol Cards

23

Video Rental Clerk






Alphabetical order (using one to three criteria). Missing letters in alphabetical order when given A-D.

Example 1: Missing letters in alphabetical order when given A-D.

John sorts the alphabet cards according to the map below. To play this Sorting Game,John shuffles the deck of Alphabet Cards and placing the deck face down, John lifts a cardone at a time and matches the card to the appropriate spot on the Map.

T I PFor some learners, the matching Map may have tohave all the letters in the group (for example, A B C D inthe first section) and work toward filling in the missingletters.

This game can be played by more than one player ifinstruction is in a small group. The deck can be splitbetween the two players (also consider duplicating twosets of the cards) and the accuracy of the matches plusspeed can be combined to determine the winner.Also consider putting this on an interactive whiteboard or a large floor mat format to engage large groups of kinesthetic learners.

Video Rental Clerk

Map for Learners to Match Alphabet Cards

Answer Key:

One way to get this answer:

1. Look at the card selected 2. Say in your head F (card selected) - is it in a, b, c, d? NO3. Then is it in e, f, g, h? YES4. Match the F card to the E to H section on the Map5. Continue with each card that is in the playing deck until the deck is complete.


24

A to D E to H I to L

M to P Q to T U to Z

25

Video Rental Clerk

A A AB CD DE E

BB CC DE F

Alphabet Cards

Video Rental Clerk

26

F F GH HI IJ K

GG HI JJ K

Alphabet Cards

27

Video Rental Clerk

K L LM MN OP P

LM NN OO P

Alphabet Cards

Video Rental Clerk

28

Q Q QR ST TU U

RR SS TU V

Alphabet Cards

29

Video Rental Clerk

V V WX XY YZ

WW XY ZZ

Alphabet Cards

30

Skill-BuildingActivities: Sort symbol to symbol

Locate an area in a room according to symbol code

Place items on a shelf according to display

Place items on a shelf appropriately according to symbol code.

Skill-Building

Activities: Alphabetical

order (using oneto three criteria)

Missing letters in alphabetical order

when given A-D.

Skill-BuildingActivities: Read vocabulary of column headings

Indicate understanding of information in each column

Use a highlight/ pen function on a computer word processing program.

Skill-BuildingActivities:

Use the scanning device

to check the videos in

Read the computer screen

to determine if extra day

charges apply and the dollar

amount of the charge

Read the dollar amount of the

charge.

Skill-Building Activities: Read the dollar amount of the charge

Relate the information to the customer.

ES Task:Videos areorganized bycategory. Use thesymbols beside the titlesto place the videos in thecorrect section of the store.

Document Use

ES Task:Games areorganized

alphabetically. Usethe alphabetical

groupings to decide whichcategory these game titles

belong in.

Document Use

ES Task:Look at the computerscreen image.Circle or highlightany extra daycharges for thesevideos.

Document Use

ES Task:Look at the computerscreen image.Circle or highlightthe name of anygames with extraday charges.

Document Use

ES Task:What should the video rentalclerk say to the customerabout the extra day charges?When you are ready, record yourresponse.

Oral Communication

Working as a Video

Rental Clerk

Essential Skills in Action: Working as a Video Rental Clerk

MAT 1L/2LENG 1L/2LBTT 10/20

ENG 1L/2LK*

ENG 1L/2LK*

BTT 10/20ENG 1L/2LMAT 1L/2LK*

BTT 10/20MAT 1L/2L

K*

Legend: Skill-Building Activities Essential Skills Task Curriculum Code

*K refers to non-credit courses developed by school boards.

31

Ontario Curriculum Essential Skills Linkages: Video Rental Clerk

The course and curriculum expectations linked to each Essential Skills task are shownbelow. Sample skill-building activities have also been identified.

Students who meet the curriculum expectations below will also have demonstrated theEssential Skills at the level indicated. If students do not meet the curriculum expectationsbelow, teachers can prepare students by scaffolding learning. Begin where students are:with the Skill-Building Activities or Essential Skills Tasks.

Essential Skills TasksCurriculum ExpectationsCourse(s)

Task 1Look at the computer screenimage. Circle or highlight thename of any games with extraday charges. Document Use

DMSV.04 use literacy skills(reading, writing, listening, andspeaking) to obtain andcommunicate information aboutmoney sense.

Locally DevelopedCompulsory CreditCourse, Mathematics- Grade 9 (MAT 1L)

Skill-Building Activities

Read vocabulary ofcolumn headings

Indicate understanding ofinformation in eachcolumn

Use a highlight/penfunction on a computerword processing program

EMSV.03 use literacy skills(reading, writing, listening, andspeaking) to extend their moneysense.


DRVV.01 develop reading andviewing strategies to understandand make connections with textsthat are part of school,workplace, and everyday life;

DRV1.02 preview the featuresand organizational patterns ofprint and non-print text, usingappropriate strategies

DRV1.03 connect with thecontent by using appropriatestrategies

Locally DevelopedCompulsory CreditCourse, English-Grade 9 (ENG 1L)

ERVV.01 apply reading andviewing strategies to understandand make connections with textsthat are part of school,workplace, and everyday life,with an emphasis on increasingindependence;

ERV1.02 preview the featuresand organizational patterns ofprint and non-print texts byselecting and using appropriatestrategies

ERV1.03 connect with thecontent by selecting and usingappropriate strategies




Digital Literacy

- demonstrate an understandingof the computer workstationenvironment;

Information andCommunicationTechnology inBusiness, Grade 9 or10, Open (BTT 10/20)


Task 2The video rental clerk haschecked in the videos Marleyand Me and Facing the Giants. a) Look at the computer screen

image. Circle or highlight anyextra day charges for thesevideos.

Document Use

DMSV.01 interpret, write, andround decimal numbers withunderstanding in everydaymoney situations;

DMSV.03 communicateinformation about moneyconcepts;


Use the scanning deviceto check the videos in.

Read the computerscreen to determine ifextra day chargesapply and the dollaramount of the charge.

Read the dollar amount ofthe charge.

32





ERV1.02 preview the featuresand organizational patterns ofprint and non-print texts byselecting and using appropriatestrategies

ERV1.03 connect with thecontent by selecting and usingappropriate strategies


Digital Literacy

demonstrate an understanding ofthe computer workstationenvironment;

Information andCommunicationTechnology inBusiness, Grade 9 or10, Open (BTT 10/20)

33



Task 2b) What should the video rental

clerk say to the customerabout the extra day charges?When you are ready, recordyour response.

Oral Communication

DMS3.03 communicate, orallyand in writing, the solutions tomoney problems and the resultsof investigations, usingappropriate terminology,symbols, and form.

EMSV.02 communicateinformation about money sense;

EMS2.03 communicate, orallyand in writing, the solutions tomoney problems and the resultsof investigations, usingappropriate terminology,symbols, and form.



Read the dollar amount ofthe charge.

Relate the information tothe customer.

Task 3Videos are organized bycategory. Use the symbolsbeside the titles to place thevideos in the correct section ofthe store. Document Use

457689 Marley and Me 457695 Bride Wars 358972 Facing the Giants 348765 Harry Potter and the

Sorcerers Stone 335691 Hairspray





Sort symbol to symbol.

Locate an area in a roomaccording to symbolcode.

Place items on a shelfaccording to display.

Place items on a shelfappropriately accordingto symbol code.


ERV1.02 preview the featuresand organizational patterns ofprint and non-print texts byselecting and using appropriatestrategies.

ERV1.03 connect with thecontent by selecting and usingappropriate strategies.




Task 4Games are organizedalphabetically. Use thealphabetical groupings to decidewhich category these game titlesbelong in. 218392 Guitar Hero: Smash

Hits PS2 453371 Goal 218393 Guitar Hero: Smash

Hits PS3 335578 Terminator SalvationDocument Use






ERV1.02 preview the featuresand organizational patterns ofprint and non-print texts byselecting and using appropriatestrategies.

ERV1.03 connect with thecontent by selecting and usingappropriate strategies.



Alphabetical order (usingone to three criteria)

Missing letters inalphabetical order whengiven A-D.

34

noc 64-video rental clerk:noc1411...

Documents