non-exempt personnel survey - hrxperts.org21.50 nc/cnc milling/drilling machine operator 21.51...
TRANSCRIPT
Non-Exempt Personnel Survey
Index of Positions and Job Descriptions
ACCOUNTING/FINANCIAL SUPPORT
11.05 Accounting Clerk I (entry)
11.10 Accounting Clerk II (experienced)
11.15 Accounting Clerk III (advanced)
11.20 Bookkeeper (small company)
11.25 Cost/Project Clerk
11.30 Cost/Project Estimator
11.35 Credit and/or Collection Clerk
11.40 Credit and Collection Correspondent
11.45 Payroll Clerk I
11.50 Payroll Clerk II
11.55 Teller
11.60 Billing Analyst
11.65 Accounts Payable Clerk
11.70 Accounts Receivable Clerk
GENERAL OFFICE/ADMINISTRATIVE SUPPORT
12.05 Administrative Assistant I
12.07 Administrative Assistant II
12.08 Administrative Assistant III
12.10 General Clerk I (entry level)
12.15 General Clerk II (experienced)
12.16 General Clerk III (advanced)
12.20 Clerical Coordinator
12.25 Mail Clerk
12.30 Buyer, Non-Exempt
12.35 Purchasing Clerk I
12.36 Purchasing Clerk II
12.40 Receptionist
12.50 Telephone Operator/Receptionist/Secretary
12.55 Secretary I
12.60 Secretary II
12.65 Administrative Assistant to the CEO
12.75 Secretary, Legal
12.80 Interpreter
12.85 Event Planner
© Employers Resource Association
COMPUTER OPERATIONS/DATA PROCESSING
13.05 Computer Operator I
13.10 Computer Operator II
13.15 Data Control Clerk
13.20 Data Entry Operator I (entry)
13.25 Data Entry Operator II (experienced)
13.30 Desktop Publishing Operator
SALES/MARKETING SUPPORT
14.05 Customer Service Representative I (entry)
14.10 Customer Service Representative II (experienced)
14.12 Customer Service Representative III (technical advisor)
14.15 Order Analyst
14.20 Order Clerk
14.25 Sales Correspondent
14.35 Sales/Marketing Assistant
14.40 Graphic Artist
14.45 Retail Stock Clerk
14.50 Cash Register Clerk
HUMAN RESOURCES
15.05 Human Resource Assistant, Non-Exempt
15.10 Human Resource Clerk
15.12 HRIS Specialist
15.15 Benefits Administrator/Clerk, Non-Exempt
15.20 Recruiting Coordinator
MANUFACTURING SERVICES
16.10 Inventory Control Clerk/Cycle Counter
16.15 Expediter
16.20 Scheduler/Planner, Production I – new!
16.22 Scheduler/Planner, Production II – new!
16.24 Scheduler/Planner, Production II – new!
16.25 Shipping and/or Receiving Clerk
16.30 Stock Clerk
16.35 Traffic Clerk
16.40 Traffic Dispatcher
16.45 Import/Export Clerk
© Employers Resource Association
PRODUCTION/MACHINE OPERATION
21.01 Process Machine Operator I (Non-Complex or Helper)
21.02 Process Machine Operator II (Moderate Complexity)
21.03 Process Machine Operator III (High Complexity)
21.06 Burning (Cutting) Machine Operator
21.07 Chemical Batch/Process Operator, Level I
21.10 Chemical Batch/Process Operator, Level II
21.11 Chipper/Grinder, Finish
21.14 Cutter
21.22 Experimental Machinist
21.23 Extruder Operator
21.26 Filler
21.27 General Laborer/Production Worker
21.30 Grinding Machine Operator, Precision
21.31 Heat Treater
21.34 Helper, Production
21.38 Labeler
21.39 Leadworker
21.46 Machine Tool Operator I
21.48 Machine Tool Operator II
21.49 Machine Tool Operator III
21.50 NC/CNC Milling/Drilling Machine Operator
21.51 NC/CNC Turning Machine Operator
21.54 NC/CNC Machining Center Operator
21.55 CNC Wire/EDM Specialist/Programmer
21.60 Press Brake Operator
21.70 Punch Press Operator
21.71 Sand or Shot Blast Operator
21.74 Sanitizer
21.75 Sewing Machine Operator
21.78 Shear Operator
21.80 Sheet Metal Worker
21.82 Spray Painter, Production
21.83 Turning Machine Operator
21.85 Thermal Spray Technician – new!
21.86 Waste Treatment Operator
21.87 Welder, Arc and/or Gas
21.88 Welder, Fabrication – new!
21.90 Welder, Production
21.92 Machinist I
21.94 Machinist II
21.96 Machinist III
21.97 Iron Worker
21.98 Printing Press Operator (small)
21.99 Printing Press Operator (Large)
© Employers Resource Association
QUALITY CONTROL/INSPECTION
22.05 Inspector, Quality Control
22.10 Inspector, Precision Electrical/Electronic
22.15 Inspector, Precision Mechanical
22.20 Inspector, Repetitive
22.25 Inspector, Tool & Gauge
22.30 Inspector, CMM Operator
MAINTENANCE
23.05 Office Janitor
23.06 Plant Janitor/Sanitation
23.10 Maintenance, Carpenter
23.15 Maintenance, Electrician
23.20 Maintenance, Electronics
23.25 Maintenance, General-Level I
23.30 Maintenance, General-Level II
23.35 Maintenance, Grounds
23.40 Maintenance, Helper
23.45 Maintenance, HVAC
23.50 Maintenance, Industrial Equipment Mechanic
23.55 Maintenance, Machine Repair
23.60 Maintenance, Machinist
23.65 Maintenance, Mechanical
23.70 Millwright
23.75 Stationary Licensed Engineer
23.80 Tool and Cutter Grinder
23.85 Tool and Die Maker
23.90 Tool Crib Attendant
23.95 Mold Maker I
23.96 Mold Maker II
23.97 Mold Maker III
ASSEMBLY
24.05 Electronic/Electromechanical Assembler, Level I
24.10 Electronic/Electromechanical Assembler, Level II
24.15 Mechanical Assembler, Level I
24.20 Mechanical Assembler, Level II
24.25 Mechanical Assembler, Level III
24.30 General Assembler
© Employers Resource Association
SERVICE
25.02 Automobile Mechanic
25.03 Truck Mechanic
25.04 Carpenter
25.05 Diesel Mechanic
25.10 Crane Operator
25.12 Electrician I (Assistant)
25.13 Electrician II (Journey)
25.14 Electrician III (Master)
25.15 Forklift Operator
25.20 Order Checker
25.25 Order Filler
25.30 Packer
25.35 Security Guard
25.45 Shipping/Receiving Checker
25.50 Stock Room Clerk
25.55 Storekeeper
25.60 Driver I
25.65 Driver II
25.67 Driver III (Local)
25.68 Driver IV (Over the Road)
25.70 Warehouse Material Handler
25.72 Crater
25.75 Heavy Equipment Operator
25.80 Construction Worker
25.85 Pipefitter
25.90 Field Service Coordinator – new!
MEDICAL
26.05 Phlebotomist
26.10 Medical Records Technician
26.15 Nurse Aide
26.20 Lab Technician
26.25 Orthopedic Technician
26.30 Medical Coding Technician
26.35 Pharmacy Technician
© Employers Resource Association
ACCOUNTING/FINANCIAL SUPPORT
11.05 Accounting Clerk I (Entry)
First of three levels of accounting clerical work. The job typically requires reading,
communication and math skills commensurate with a high school education or GED and no
previous accounting experience, or equivalent. Work is task oriented, routine and
repetitive, such as matching bills to purchase orders or entering data. Much of the time is
spent using a keyboard. Follows instructions and is subject to close supervision.
11.10 Accounting Clerk II (Experienced)
Second of three levels of accounting clerical work. The job typically requires a general
understanding of accounting principles commensurate with 2+ years of accounting training
or experience, or equivalent. In larger departments this level may specialize in accounts
payable, accounts receivable or another area of accounting. Incumbents make routine
choices within established procedures. Incumbents perform basic troubleshooting to
reconcile account balances and inquiry to obtain missing information or verify unusual
data. An intermediate level of computer skill is required, usually involving use of an
accounting software package and spreadsheets to enter, compile or extract data. Work is
relatively independent, with supervision available to address non-routine questions.
11.15 Accounting Clerk III (Advanced)
Third of three levels of nonexempt accounting. The job typically requires 5+ years of
accounting training and experience, or equivalent. This job may be called Accounting
Technician or Senior Accounting Clerk. Incumbents at this level are qualified to work in all
phases of accounting. However, in a large organization work may be specialized.
Incumbents make non-routine choices within established precedent and with limited
supervision. A higher level of computer skill is required, including mastery of the internal
accounting package and strong spreadsheet skills. At this level, incumbents will assist
with monthly trial balances and custom report generation involving intermediate levels of
financial analysis using generally prescribed procedures. Incumbents may provide
technical direction and work review to lower level accounting staff, but do not provide
complete supervision. Do not report staff with four-year degrees in accounting or a closely
related field.
11.20 Bookkeeper (small company)
Experienced level bookkeeping job. This job typically requires a general understanding of
accounting principles commensurate with 2+ years of accounting training or experience, or
equivalent. Responsible for diverse duties in maintaining accounting records in a small
company or office. Higher level accounting and financial system work is often provided by
outside consultants or CPA’s. Incumbents post entries from a wide variety of sources into
ledgers and journals, often using computer applications. Incumbents reconcile bank
statements, monitor schedules for notes payable and receivable, bonds, securities and
interest, cross check, make comparisons, balance accounts and take trial balances. Work
often includes payroll, credit and collection duties. Work is regularly reviewed by outside
consultants or auditors to verify appropriate procedure and accuracy. Duties require
analysis of facts to determine action to be taken within the limits of standard practice.
Incumbents may regularly prepare budget status reports for managers. Incumbents may
devote a minor portion of time to performing other office support duties. Do not report
staff with four-year accounting or closely related degrees.
© Employers Resource Association
11.25 Cost/Project Clerk
Performs a variety of standardized duties, requiring care and accuracy in selection of
correct figures, making calculations, and entering results. Works from material
requisitions, parts lists, standard or machine cost tables, and production records.
Accumulates data and makes calculations for standard or job costs, prices of repair parts,
standard or special parts, and subassemblies of final product. Limited supervision,
referring unusual questions to superior. May make simple cost analyses.
11.30 Cost/Project Estimator
Prepares cost estimates for special products as a basis for pricing quotations and/or
determines cost estimates for new and redesigned or modified products anticipated for
manufacture. Work involves a diversity of products of complex design entailing a wide
scope of manufacturing operations and variations. Originates, develops, and compiles cost
data where no standard previous data exists. Originates, maintains, and revises cost data
and records contingent on changing conditions, prices, and other factors. Prepares all
necessary forms of estimate for approval.
11.35 Credit and/or Collection Clerk
Experienced level of credit and collections clerical work. The job typically requires reading,
communication and math skills commensurate with a high school diploma or GED and 2+
years of related experience, or equivalent. Work includes reviewing credit applications and
delinquent accounts; researching information from credit organizations; maintaining
records on delinquent accounts and credit risks. Incumbents issue progressive requests
for payment of past-due accounts. Much of the time is spent using a keyboard and using
appropriate software applications, including web resources. Incumbents make non-routine
choices within established precedent and policies, referring unusual situations to a
supervisor.
11.40 Credit and Collection Correspondent
Performs general duties involving customer contacts necessary to collect delinquent
accounts, under direct supervision. Reviews accounts, answers and types correspondence,
calls delinquent customers by telephone, acknowledges remittances, maintains files and
records, assists in checking customer ratings, and reviews customer orders and codes.
11.45 Payroll Clerk I
First level of payroll clerical work. The job typically requires reading, communication and
math skills commensurate with a high school diploma or GED and less than 1 year of
related training and experience, or equivalent. Incumbents follow standard procedures in
making a variety of system entries and computations from data on employee time cards or
computer entries. Work includes entering rate changes, totaling hours and distributing or
allocating costs; checking computations of timekeepers and researching shortage claims.
Work may include calculating total earnings, overtime, taxes, withholding for premiums
and savings and similar factors. Work may include coordinating with an outside payroll
service to produce calculations, print checks and prepare total payroll reports. Much of the
time is spent using a keyboard. Incumbents may use specialized software packages to
enter and compute payroll. Incumbents follow standard procedures and have readily
available supervision.
© Employers Resource Association
11.50 Payroll Clerk II
Highest level of payroll clerical work. The job typically requires reading, communication
and math skills commensurate with a high school diploma or GED and 3+ years of related
training and experience, or equivalent. Incumbents follow standard procedures in making
a variety of system entries and computations from data on employee time cards or
computer entries. Work includes entering rate changes, totaling hours and distributing or
allocating costs; checking computations of timekeepers and researching shortage claims.
Work may include calculating total earnings, overtime, taxes, withholding for premiums
and savings and similar factors. Work may include coordinating with an outside payroll
service to produce calculations, print checks and prepare total payroll reports. Work may
also include calculating commissions, administering executive compensation and record
maintenance of short and long-term incentive plans. Much of the time is spent using a
keyboard. Incumbents may use specialized software packages to enter and compute
payroll. Incumbents may provide work direction or check the work of less experienced
payroll staff.
11.55 Teller
Serves customers as a paying and receiving teller. Work includes following prescribed
procedures for accepting commercial and consumer cash and noncash transactions, which
typically involve a variety of checking and savings accounts. Issues money orders,
cashiers checks, and bonds. Includes the use of calculators, on-line terminals, savings
machines, teller machines, and other behind-the-counter equipment. Refers customers to
customer service representatives accountable for meeting individual customer goals for
sale of bank products and services referral.
11.60 Billing Analyst
Coordinates and analyzes customer billing and accounts receivable management.
Performs invoice preparation, audits and edits pre-bills, and performs write-offs when
approved by management. Assists with month-end processing and report distribution,
prepares supplemental billing documents, and manages the client billing requirements.
Performs customer-related financial analysis and dispute resolution.
11.65 Accounts Payable Clerk
Calculates, posts business transactions, processes invoices, verifies financial data for use
in maintaining accounts payable records, and provides other clerical support necessary to
pay the obligations of the organization. Clarifies any questionable invoice items, prices, or
receiving signatures; obtains proper information and/or data regarding invoice payments.
Assembles invoices to be completed for payment. Verifies all addresses and Federal ID
numbers of vendors if available; calculates all extensions and totals on invoices,
calculating and taking discounts when applicable; verifies all coding, reviews invoices and
requisitions for satisfactory payment approval, checking vendor files for any previous
payments; assigns voucher numbers. Maintains copies of vouchers, invoices, or
correspondence necessary for files. May prepare vouchers listing invoice number, date,
vendor address, and Federal ID number, item description, amounts, and coding per
accounting policies and procedures. May type periodic reports and other records. May
reconcile bank statements.
© Employers Resource Association
11.70 Accounts Receivable Clerk
Prepares customer statements, bills and invoices; reconciles expenses to the general
ledger; takes care of basic client inquiries; and performs other clerical tasks related to
maintaining the accounts receivable records for an organization. Calculates and posts
receipts to appropriate general ledger accounts and verifies details of transactions, such as
funds received and total account balances. Prepares monthly receivable statements.
Compiles and sorts documents, such as invoices and checks, substantiating business
transactions. Prepares and posts invoices and credit and debit memos. Makes copies of all
checks, completes deposit slips, and makes bank deposits. Works with collections
personnel to verify status of delinquent accounts. May provide backup support to other
groups in the accounting department. May type periodic reports and other records. May
perform other general administrative duties as performed.
GENERAL OFFICE/ADMINISTRATIVE SUPPORT
12.05 Administrative Assistant I
First level administrative assistant job, typically requiring reading, communication, math
and problem solving skills equivalent to a high school education or GED and 1+ years of
experience, or equivalent. Performs administrative support work; specific duties vary with
department(s) assigned. Assists the supervisor and other department personnel by
performing a variety of duties in support of department functions, such as meeting
planning, preparing documents, or coordinating activities. Collects, compiles, records or
otherwise gathers data and prepares standard reports with information necessary for
decision-making. Incumbents typically use computer applications for word processing,
spreadsheets, databases, graphics or scheduling. Other skills may include use of a
programmable telephone system, audiovisual equipment or the internet. Incumbents
make routine choices within established guidelines, with readily available supervision.
12.07 Administrative Assistant II
Experienced level administrative assistant job. The job typically requires high school
graduate level reading, communication, math and problem solving skills and 3+ years of
experience, or equivalent. Incumbents perform administrative support work; specific
duties vary with department(s) assigned. Assists the department or function manager and
other department or function staff by performing a variety of support duties, such as
conference or meeting planning, preparing complex documents or coordinating activities.
Collects, compiles, records or otherwise gathers data and prepares standard and custom
reports with information necessary for decision-making. Incumbents typically use
computer applications for word processing, spreadsheets, databases, graphics, web page
content preparation or scheduling. Other skills may include use of a programmable
telephone system, audiovisual equipment or the internet. Incumbents must have the
ability to exercise independent judgment and discretion. Incumbents make non-routine
choices within established guidelines, with minimal supervision.
© Employers Resource Association
12.08 Administrative Assistant III
Highest level administrative assistant job, not directly supporting the CEO or President.
The job typically requires high school graduate level reading, communication, math and
problem solving skills and 5+ years of experience, or equivalent. Incumbents perform
administrative support work; specific duties vary with department(s) assigned. Assists the
department or function manager and other department or function staff by performing a
variety of support duties, such as conference or meeting planning, preparing complex
documents or coordinating activities. Collects, compiles, records or otherwise gathers data
and prepares standard and custom reports with information necessary for decision-
making. Incumbents typically use, and may train others to use, computer applications for
word processing, spreadsheets, databases, graphics, web page content preparation or
scheduling. Other skills typically include use of a programmable telephone system,
audiovisual equipment or the internet. Incumbents must have the ability to exercise
independent judgment and discretion. Incumbents may set precedent within limits and/or
administer operating rules and procedures under management guidance. Incumbents may
provide work direction to other support staff.
12.10 General Clerk I (Entry Level)
First of three levels of general clerical work. The job typically requires high school
graduate level reading, communication and math skills and no previous experience, or
equivalent. Duties include performing routine clerical procedures in support of an assigned
department or function. Duties may include combinations of counter work, filing,
checking, redirecting, or entering data into a computer. Incumbents follow prescribed
procedures in handling, classifying, filing or indexing data. Working under close
supervision, incumbents perform simple computations according to clearly defined
principles. Do not report jobs specializing in customer service, accounting, data entry or
filing.
12.15 General Clerk II (Experienced)
Second of three levels of general clerical work. The job typically requires high school
graduate level reading, communication and math skills and 2+ years or experience, or
equivalent. Incumbents normally are familiar with department or functional operations
and are able to work with minimal assistance. Incumbents perform clerical, counter work
and typing duties of some diversity, requiring the application of various standard
procedures and preparation or use of several types of forms, reports or records.
Incumbents may post data directly to a database from information furnished. Posting may
involve some intermediate operation such as cross-checking, comparison or ordinary
calculations. Incumbents may prepare and type reports, orders or other forms such as
requisitions, schedules or control records of various types. Do not report jobs specializing
in customer service, accounting, data entry or filing.
© Employers Resource Association
12.16 General Clerk III (Advanced)
Third of three levels of general clerical work. This job typically requiring high school
graduate level reading, communication and math skills and 5+ years of experience, or
equivalent. Incumbents have a high degree of understanding of the work function and will
typically provide work direction to other clerical staff within the area. Incumbents perform
a variety of clerical and typing duties, some non-routine and complex in nature.
Incumbents utilize knowledge of company policies and procedures in maintaining files,
records, and other information. Incumbents work under minimal supervision, using good
judgment in resolving routine problems. Do not report jobs specializing in customer
service, accounting, data entry or filing.
12.20 Clerical Coordinator
Receives daily, weekly, etc. work assignments from supervisor. Processes and delegates
the workflow of assignments within the administrative/clerical department. Also performs
clerical duties of considerable diversity, requiring the application of various procedures.
May assist in the training of new employees. This position is not intended to include
exempt office managers or other exempt office professionals or supervisors.
12.25 Mail Clerk
Support job, typically requiring reading, communication, and math skills commensurate
with a high school education or GED and no previous experience, or equivalent.
Incumbents sort incoming mail for distribution and dispatch outgoing mail. Incumbents
may open envelopes by hand or machine and may stamp date and time of receipt on
incoming mail. Incoming mail is sorted according to destination and type, such as
returned letters, adjustments, bills, orders, and payments. Incumbents often pick up and
deliver mail within the organization. Incumbents may fold letters or circulars and insert
them in envelopes before sealing envelopes by hand or machine. Incumbents may address
mail, using various label/address generation methods. Postage is placed on outgoing mail
by hand or with postage meters. Incumbents may check alternative delivery methods
and, based on established policy, determine that an alternative delivery, such as courier, is
more economical. Incumbents keep records of registered mail or mail sent via courier.
Incumbents must follow instructions and are subject to close supervision.
12.30 Buyer, Non-Exempt
Conducts transactions involved in the procurement of manufacturing materials, tools,
supplies, services, etc. in accordance with approved requisitions and defined procedures.
Obtains quotations. May negotiate purchases within prescribed dollar limits and under
supervision of Purchasing Agent or exempt level Buyer. Performs follow-up work on
orders placed to ensure vendors' compliance with terms and conditions of purchase. May
investigate vendors' capability to furnish materials or finished parts to develop adequate
sources of supply.
© Employers Resource Association
12.35 Purchasing Clerk I
First level of purchasing, typically requiring math and problem solving skills equivalent to a
high school diploma or GED and 1+ years of related training or experience, or equivalent.
Duties include issuing purchase orders to replenish stocks where prices and vendors are
mostly pre-established. Incumbents may receive purchase requests from others or initiate
orders based on standard stock levels or order issuing criteria. Incumbents use computer
terminals or PCs to record data. Incumbents follow established procedures and have
readily available supervision.
12.36 Purchasing Clerk II
Highest level of purchasing, typically requiring math and problem solving skills equivalent
to a high school diploma or GED and 3+ years of related training or experience, or
equivalent. Duties include issuing purchase orders to replenish stocks where prices and
vendors are mostly pre-established. Incumbents may receive purchase requests from
others or initiate orders based on standard stock levels or order issuing criteria.
Incumbents use computer terminals or PCs to record data. Incumbents follow established
procedures and have readily available supervision.
12.40 Receptionist
This is a specialized job performing reception duties at the corporate, divisional or
departmental level. The job typically requires high school graduate level communication
and problem solving skills with previous experience of less than 1 year, or equivalent.
Receives visitors, secures identification, and determines whom they wish to see.
Announces visitors and directs them to the proper office when authorized. Issues visitor's
badge and registers as required. Work is task oriented with routine decisions within
established guidelines, with readily available supervision. Incumbents may perform other
support tasks that can be done while in the reception area.
12.50 Telephone Operator/Receptionist/Secretary
This is a combination job performing at least two of the three listed functions in the title at
the corporate, division or departmental level. The job typically requires high school
graduate level communication and problems solving skills with previous experience of less
than 1 year, or equivalent. Receives visitors, secures identification, and determines whom
they wish to see. Announces visitors and directs them to the proper office when
authorized. Issues visitor's badge and registers as required. Operates a telephone
console, receives incoming calls and connects to the proper party. Answers general
requests for information within established guidelines. Performs routine secretarial duties
such as typing, data entry, schedule coordination, making travel arrangements or handling
company mail.
12.55 Secretary I
Performs general secretarial functions including basic correspondence, filing, and inputting
data for reports based on instructions. Requires considerable skill, speed, and accuracy.
Performs some duties such as receiving visitors, maintaining files, arranging appointments,
placing and receiving telephone calls for superior and relieving superior of clerical and
minor details.
© Employers Resource Association
12.60 Secretary II
Duties include most of the following: receiving telephone calls and personal callers,
maintaining supervisor's files, scheduling appointments, and answering letters in the name
of the supervisor. May perform secretarial duties for a major executive at the Department
Head level (ordinarily the second level of supervision below the president in a large
organization or the executive at the first level below the president in a small organization).
Requires a thorough knowledge of the company and its procedures and the exercise of
independent judgment and discretion. Relieves supervisor of minor details or duties.
12.65 Administrative Assistant to the CEO
Highest level administrative assistant job, equal in skills to the level III administrative
assistant job, but directly supporting the CEO or President. The job typically requires high
school graduate level reading, communication, math and problem solving skills and 5+
years of experience, or equivalent. Assists the top executive by performing a variety of
support duties, such as screening calls, conference or meeting planning, preparing
complex documents or coordinating activities. Collects, compiles, records or otherwise
gathers data and prepares standard and custom reports with information necessary for
decision-making. Incumbents typically use computer applications for word processing,
spreadsheets, databases, graphics, web page content preparation or scheduling. Other
skills typically include use of a programmable telephone system, audiovisual equipment or
the internet. Incumbents must have the ability to exercise independent judgment and
exercise discretion regarding confidential matters. Incumbents may provide work direction
to other support staff.Incumbents must have the ability to exercise independent judgment
and exercise discretion regarding confidential matters. Incumbents may provide work
direction to other support staff.
12.75 Secretary, Legal
Experienced level legal support job, requiring specialized training beyond high school and
2+ years of related experience. Incumbents work under minimal supervision to provide
clerical assistance to attorney(s). Duties typically include conducting research and drafting
routine reports and involve coordinating special projects and preparation of materials used
in litigation.
12.80 Interpreter
Responsible for converting spoken statements or written material from one language to
another in various settings. The job typically requires a bachelor's degree and 1+ years of
experience, or equivalent. Speech interpretation involves listening to, understanding and
memorizing content, then reproducing statements, questions and speeches in a different
language. This is usually from another language into the mother tongue, but may be on a
two-way basis. Written materials may include marketing or technical materials, including
web pages. Requires researching specialized vocabulary and terminology.
12.85 Event Planner
Coordinates and organizes meetings and special events of various sizes. Plans logistics for
conferences, and/or events, with respect to budgets, speakers, entertainment,
transportation, facilities, technology, equipment, logistical requirements, printing, food and
beverage, and other related issues.
© Employers Resource Association
COMPUTER OPERATIONS/DATA PROCESSING
13.05 Computer Operator I
Under direct supervision, performs routine duties to operate a computer and peripheral
equipment, such as printers and disk drives. Follows detailed instructions, assists higher
level operators, and routes error messages to appropriate personnel. Less than 4 years
experience.
13.10 Computer Operator II
Under general supervision, sets up and operates a computer, handling a wide range of
tasks and utilizing programs of varying complexity according to standard procedures.
Monitors computer and peripheral equipment, researches error messages, resolves
processing problems, and maintains a record of machine operation and production.
Capable of completing general phases of sophisticated computer operations. May require
fundamental knowledge of programming. Four or more years experience.
13.15 Data Control Clerk
Receives and reviews source documents for data input. Checks accuracy and relevance of
input and output data by visual examination, by correcting codes, and by batching for
computer processing. Verifies output against control totals, reviews format of printouts,
and if reports are satisfactory, distributes information to proper departments.
13.20 Data Entry Operator I (Entry)
Entry level data entry. The job typically requires high school graduate level reading,
communication and math skills and no previous experience, or equivalent. Under close
supervision, transcribes data from source documents using data entry devices, or a
keyboard, following generally standardized procedures and instructions. Little or no
selecting coding or interpreting of data is required. Incumbents refer problems, such as
erroneous items or codes and missing information, to a supervisor.
13.25 Data Entry Operator II (Experienced)
Experienced level data entry. The job typically requires high school graduate reading,
communication and math skills and 2+ years of experience, or equivalent. Under limited
supervision, following more complex procedures and instructions, transcribes data from
source documents using data entry devices, or a keyboard. May involve selection of codes
or interpretation of data entered. Incumbents may solve routine problems such as
erroneous items or codes and obtain missing information. More extensive problems are
referred to a supervisor.
13.30 Desktop Publishing Operator
Experienced desk-top publishing operator job, typically requiring a high school diploma or
GED and 2+ years of related training or experience, or equivalent. Duties include
preparation of more complex report documents or other printed media and the judgment
to lay out pages in a pleasing and efficient manner. Incumbents use advanced features of
software publishing applications. Incumbents may prepare web page layouts.
© Employers Resource Association
SALES/MARKETING SUPPORT
14.05 Customer Service Representative I (Entry)
First of three levels of customer service work. The job typically requires high school
graduate reading, communication, math and problem solving skills and no previous
experience, or equivalent. Incumbents receive questions from customers and follow
established procedures to provide answers or refer calls to appropriate staff. Typical
questions are focused on order status, product information, account status, pricing,
product or service. Incumbents follow established procedures and have readily available
supervision.
14.10 Customer Service Representative II (Experienced)
Second of three levels of customer service work. The job typically requires high school
graduate reading, communication, math and problem solving skills and 2+ years
experience. Incumbents receive questions from customers and follow established
procedures to provide answers or refer calls to appropriate staff. Typical questions are
focused on order status, product information, account status, pricing, product or service.
Incumbents require limited supervision.
14.12 Customer Service Representative III (Technical Advisor)
Third of three levels of customer service work. The job typically requires an associate or
bachelor’s degree with 2+ years of experience, or equivalent. Handles the more technical
or complex service questions from customers and applies judgment in resolving service,
warranty or technical problems falling within established limits of authority and knowledge.
Issues of greater impact or technical complexity are researched and presented to
management or referred to the appropriate internal experts for resolution. Typical
customer questions are focused on account status, technical product application or service
information, pricing or adjustments.
14.15 Order Analyst
Edits, analyzes, and interprets incoming orders covering a wide scope of company
products to clarify missing terminology and supply missing or misstated information. Edits
and rewrites orders to expedite impending completion procedures, as needed. Contacts
order sources to clarify and correct order discrepancies. Maintains necessary files and
records pertaining to prices, discounts, parts, etc.
14.20 Order Clerk
Performs routine clerical duties required to complete standard form for orders from
customers or company employees for distribution to proper departments, entering stock
number, quantity, price, etc. Duties may also include checking with credit department,
keeping files of orders received, and sending acknowledgement copy to customers. Does
not ordinarily perform such functions as corresponding with customer regarding company
products, determining traffic routing, expediting orders, etc.
© Employers Resource Association
14.25 Sales Correspondent
Interprets and analyzes customer inquiries with respect to quotations, terms, applications,
service, complaints, etc. Contacts inquiring parties through telephone calls, mail, fax, or
other electronic means to provide requested data. Acknowledges customer orders, advises
customers on order changes or status, quotes prices, etc. Maintains records and
documentation regarding regular correspondence. Assists other customer service
personnel as necessary.
14.35 Sales/Marketing Assistant
Experienced level sales and marketing administrative assistant job. This job typically
requires an associate's degree and 2+ years of experience, or equivalent. Incumbents
perform administrative support work specific to sales and marketing department(s).
Incumbents assist the department manager and other department staff by performing a
variety of support duties, such as data collection, compilation, research, records
maintenance, custom reports, sales reports, customer profiles or program reports.
Incumbents may assist with preparation of marketing materials, maintain marketing
materials inventory, serve as liaison with print shop vendors or distribute literature.
Incumbents typically use computer applications for word processing, spreadsheets,
databases, graphics, web page content preparation or scheduling. Incumbents may set up
audiovisual or telecommunications equipment. Incumbents must have the ability to
exercise independent judgment and discretion. Incumbents make non-routine choices
within established guidelines, with minimal supervision.
14.40 Graphic Artist
Experienced commercial artist. The job typically requires a two or four year liberal arts
degree and 3+ years of experience, or equivalent. Incumbents will draw, sketch or modify
images of merchandise or models for use in catalogs, advertising, technical manuals,
displays or web sites. Incumbents may scan, edit, crop or otherwise modify images.
Incumbents may use brushes, air brushes, computer graphics applications or other media
to accomplish the desired end result.
14.45 Retail Stock Clerk
Retail stock handling job. The job typically requires the ability to follow basic instructions
and read labels, but may not require completion of high school. Duties include replenishing
stock on retail shelves, applying price tags or labels and disposing of excess packaging
material. Incumbents may clean up spills or breakage, inspect merchandise for damage or
reorganize goods on the shelf. Some customer contact may be involved, such as
answering basic questions or assisting with locating merchandise.
14.50 Cash Register Clerk
Customer contact job providing retail cash register checkout service. The job typically
requires the ability to follow basic instructions and make basic math calculations, but may
not require completion of high school. Duties include scanning or keying product
information, preparing sales receipts and handling cash or credit transactions, subject to
close supervision. In many cases customer contact is continuous. Incumbents may stock
shelves or perform other duties as a secondary part of the job.
© Employers Resource Association
HUMAN RESOURCES
15.05 Human Resource Assistant, Non-Exempt
Answers routine questions related to personnel administration and interprets policy where
clear cut procedures and rules exist. Duties may pertain to a particular aspect of human
resources or may be of a generalist nature, such as compiling and maintaining basic
personnel statistics, maintaining files of performance appraisals, job descriptions, etc., and
handling claims relating to workers' compensation and/or unemployment insurance, pre-
screening applicants for employment, and compiling statistics for EEO purposes. Performs
clerical duties of a unique nature and provides assistance in research areas. Those who
perform primarily clerical tasks are not included (see Human Resource Clerk). This position
is considered the highest level of non-exempt human resource positions.
15.10 Human Resource Clerk
Under general supervision and following established procedures, performs clerical tasks
related to the human resource function. Typical duties include recording and filing
information about employee addresses and other personal information, wage rates,
transfers, promotions, training status, absences, supervisory reports of performance
evaluation, etc.; furnishing information from such files to maintain records of employment
activity; and assisting in administration of employment tests. May compile routine reports
of absences, vacations, employment activity, etc. for authorized persons, on request.
Processes forms related to employee group insurance, workers' compensation, and
unemployment insurance.
15.12 HRIS Specialist
Administers the HRIS system on a daily basis. The job typically requires a bachelor’s
degree and 1+ years of related experience, or equivalent. Assists system users and
performs system maintenance. Develops custom enhancements to existing systems to
ensure and improve departmental efficiency. Coordinates operations and acts as liaison
with Corporate IS to oversee the continuous processing, handling and storage of human
resources data. Implements directed HRIS standards to ensure integrity of HRIS data.
15.15 Benefits Administrator/Clerk, Non-Exempt
Under general supervision and following established procedures, performs clerical tasks
related to the administration of employee benefit plans, including health insurance,
pension/retirement plans, savings plans, and disability plans. Typical duties include
assisting employees with claims, calculating benefits, and filing necessary reports. May
act as a liaison between insurance company, provider, and employee.
15.20 Recruiting Coordinator
Serves as administrative support to the Recruiting Manager and Staffing department in all
aspects of hiring and recruiting. Enters and maintains data for an applicant tracking
system. Creates and maintains job postings on external job board websites and assists
with employee referral process. Also assists with scheduling interviews and making
arrangements for applicant travel.
© Employers Resource Association
MANUFACTURING SERVICES
16.10 Inventory Control Clerk/Cycle Counter
First level of inventory clerical work. The job typically requires math and problem solving
skills equivalent to a high school diploma and no experience, or equivalent. Duties include
counting inventory at various locations within the organization and matching results with
inventory records. Incumbents may attempt to resolve differences by locating product or
isolating errors in records. Incumbents use computer terminals or PC's to record data.
Incumbents follow established procedures and have readily available supervision.
16.15 Expediter
Experienced level expediting. The job typically requires high school graduate math and
problem solving skills and 2+ years of related experience, including familiarity with
company processes, or equivalent. Duties include locating customer orders and following
through to expedite the processing of orders. Incumbents work closely with customer
service, production supervisors and schedulers to ensure customer satisfaction and to
minimize process disruption. Work requires frequent interaction with others. Incumbents
follow precedent and seek supervisory assistance to resolve conflicts.
16.20 Scheduler/Planner, Production I – new!
First level of three levels of production scheduling work; at this level incumbents are non‐exempt. The job typically requires high school graduate level math and problem solving
skills and 2+ years of related training and experience. In small companies the individual
may be the sole individual performing scheduling duties. In medium and larger companies,
the incumbent may work on a segment of the scheduling function, with responsibility for
assigned department(s) or product lines. Incumbents communicate frequently with line
management and customer service staff regarding the status of orders or projects.
16.22 Scheduler/Planner, Production II – new!
Second of three levels of production scheduling with responsibility for the technical aspects
of scheduling materials, manpower and machines for a production operation. The job
typically requires an associate's or bachelor’s degree and 3+ years of experience, or
equivalent. Duties include preparation of daily and weekly schedules for assigned product
lines or departments and for coordination with the overall master schedule. Communicate
regularly with purchasing and production staff to adjust schedules to accommodate
changes in machine or material availability or staffing. Works under limited supervision
and has significant responsibility for efficiency of operations. May provide training and
direction to less experienced staff.
© Employers Resource Association
16.24 Scheduler/Planner, Production III – new!
Third of three levels of production scheduling with responsibility for the technical aspects
of overall coordination of materials, manpower and machine schedules for a production
operation. The job typically requires a bachelor’s degree and 5+ years of experience, or
equivalent. Duties include merging subordinate schedules, often prepared by others, into
an overall plan that prioritizes operations based on customer need and operations
efficiencies. Requires an understanding of client and production priorities and coordination
with account managers and/or production supervisors. Develops the master schedule,
using information gathered from multiple sources, to drive daily and weekly materials and
production schedules of the facility. Works under management guidance and has total
project responsibility for the larger or more complex projects requiring advanced analysis.
Provides training and direction to less experienced staff.
16.25 Shipping and/or Receiving Clerk
Warehouse clerical/administrative job. The job typically requires reading, math and
communication skills equivalent to a high school education and one or more years of
related experience, or equivalent. Primary duties are the following: to ship goods from the
establishment; prepare records of goods shipped; make up bills of lading; post weight and
shipping charges; keep files of shipping records; receive incoming shipments of
merchandise or other materials; verify correctness of shipments against bills of lading,
invoices, etc.; keep records of goods received; report damaged goods and shortages;
route goods to the proper departments. Workers may use bar code readers, computer
terminals or other electronic devices. Work may include material handling.
16.30 Stock Clerk
Keeps records of quantities of stock or materials in warehouse or stockroom. May also
check material records prepared by others. Keeps informed of, and in close touch with,
materials or goods on order or in transit and confers regularly with those charged with
production or withdrawal of materials from inventory. Charges individuals or departments
with inventory withdrawals and with goods received for the use of various departments.
16.35 Traffic Clerk
Works under direct supervision in the preparation of tonnage statements and claim forms
and the checking of freight bills, file correspondence, and rate schedules. In some cases,
under supervision of traffic manager, handles tariff problems and assists in determining
the most economical means of shipping.
16.40 Traffic Dispatcher
Experienced traffic dispatcher. The job typically requires 2+ years of related training and
experience within the shipping or transportation industry, or equivalent. Duties include
assigning shipments to common carriers based on optimum service and price; scheduling
of routes for company drivers and arranging back-hauls. Incumbents may maintain
records of fleet maintenance and schedule service. Incumbents follow precedent,
considering objectives, under limited supervision.
© Employers Resource Association
16.45 Import/Export Clerk
Experienced level of import/export clerical support. The job typically requires high school
math and problem solving skills and 2+ years of related training and experience, or
equivalent. Duties include processing papers necessary to facilitate shipments between
international locations. Incumbents obtain necessary permits and prepare tax documents.
Works with purchasing or sales to make appropriate arrangements for carriers based on
delivery time requirements.
PRODUCTION/MACHINE OPERATION
21.01 Process Machine Operator I (Non-Complex or Helper)
First of three levels of process machine operation; highly repetitive machine or process
operation following prescribed routine or where the method of operation is obvious. The
job typically requires a high school education and the ability to follow demonstrated steps
and perform simple adjusting to produce to a general specification, or equivalent. Work
typically involves operation of machinery or equipment that is unique to the application
and does not require formal training in a trade. All instructions typically given on the job.
May inspect and test completed product. Work may involve frequent handling of moderate
to heavy materials and may include walking or standing most of the time. Include helpers
if no previous experience is required. Report machine tool or plastics machine operation
elsewhere.
21.02 Process Machine Operator II (Moderate Complexity)
Second of three levels of process machine operation; diversified machine or process
operations that are moderately complex, requiring adjusting or aligning to produce a
desired outcome. The job typically requires high school level reading and basic math skills
and the ability to use common hand tools and operate machinery or equipment that is
unique to the application along with less than 2 years of experience, or equivalent. Work
does not require formal training in a trade. May inspect and test completed product. May
rotate stations in a process. Work involves frequent handling of moderate to heavy
components and may include walking or standing most of the time. Report machine tool
or plastics machine operation elsewhere.
21.03 Process Machine Operator III (High Complexity)
Third of three levels of process machine operation; complex machine or process
operations. The job typically requires high school level reading and basic math skills as
well as the ability to use common hand tools plus 2+ years of experience, or equivalent.
Under limited supervision performs complex work involving considerable adjusting or
aligning or considerable application of knowledge of process variables to produce a desired
outcome. Work does not require formal training in a trade, although specialized training
may substitute for some experience. May plan process steps and direct the work of
others. May inspect and test completed product. May rotate stations in a work process
and/or is expected to have mastery of all steps in a process. Work may involve frequent
handling of moderate to heavy materials and may include walking or standing most of the
time. Report machine tool or plastics machine operation elsewhere.
© Employers Resource Association
21.06 Burning (Cutting) Machine Operator
Sets up and operates flame, plasma or laser shape burning (cutting) machine to cut metal
of various sizes and thicknesses into required patterns. May use NC/CNC technology to
establish cut pattern or may use preformed templates. May use blueprints or other design
schematics to establish cutting pattern if no other methods are available.
21.07 Chemical Batch/Process Operator, Level I
Responsible for operation of process equipment, tending or controlling units or systems
that process chemical and/or allied substances into intermediate or finished products.
Level I position utilizes only basic, prescribed formulas or procedures that do not require
above average knowledge of compounds processed or manufactured.
21.10 Chemical Batch/Process Operator, Level II
Responsible for operation of process equipment, tending or controlling units or systems
that process chemical and/or allied substances into intermediate or finished products.
Level II position utilizes prescribed formulas or procedures, but also discretion to produce
varying quality of product with respect to formulas that require above average knowledge
of compounds processed or manufactured.
21.11 Chipper/Grinder, Finish
Operates pneumatic chipping hammers, portable grinders, pedestal grinder, and other
hand-held grinding tools to move parting lines, fins, snags, gates, risers and other
undesirable metal surface blemishes from castings and machined parts to conform with
finishing specifications. Instructions and guidance provided on job assignments, variations
and equipment operating difficulties. Work is subject to process and final inspection and
check.
21.14 Cutter
Operates cutting machine equipped with rotary or reciprocating blades to cut rolls of
materials such as paper, paperboard, cellophane or plastic into sheets, according to
specifications.
21.22 Experimental Machinist
Working from preliminary design information, functional data, and/or CNC/NC program
data, produces machined parts required for construction of mechanical assemblies for
prototypes and pilot production units. Plans methods and sequence of machining, taking
into consideration such factors as the characteristics of various metals, the effect of heat
treating, warpage, etc. Lays out parts and de-bugs programs for successive machining
operations, performs complicated set ups, improvises tooling when standard tooling cannot
be utilized, and determines machine speeds and feeds. Must have a high degree of skill in
the use of a wide variety of machine tools, machinist's hand tools and precision measuring
instruments. May use CNC, NC, and/or conventional machining equipment.
© Employers Resource Association
21.23 Extruder Operator
Operates/sets up and operates extruder line, using materials in pellets or sheets to
produce thermoplastic sheets meeting specifications, dimensions and specified weight.
Installs or changes dies, screens, lines up takeoffs, litter, trims scrap collector or grinder,
sheet winder and pellet grinder and adjusts dies, speed and temperature for sheet
uniformity and quality. Visually checks sheets for defects, checks dimensions with
micrometers and makes necessary adjustments. Arranges raw material feeding system
and containers. Performs disassembly and mechanical maintenance. Removes and wraps
finished tools. Maintains records of material use and production.
21.26 Filler
Fills cans, drums and pails of various sizes by operating filling machine or by placing
container under and opening storage tank outlet valve. Changes over and adjusts
equipment such as strainers and filters. Covers and moves filled containers, and stencils if
required. Obtains containers and supplies. Makes minor adjustments necessary to keep
machine operating properly.
21.27 General Laborer/Production Worker
Performs manual labor of a general character and simple nature, requiring no special
training, judgment, or skill. Includes work such as moving and handling materials,
unloading or loading freight cars and trucks, tending conveyor lines, etc. Works under
direct supervision. Does not include helpers for skilled workers.
21.30 Grinding Machine Operator, Precision
Operates/sets up and operates one or more of the following precision grinding machines to
grind internal and/or external surfaces of metal objects to specified dimensions and finish:
centerless, cylindrical, external, internal, surface, drill, broach, saw, gear, cutter and
thread grinders. Requires ability to select and use all types of grinding machines, abrasive
wheels, holding fixtures, gauges, micrometers, etc.
21.31 Heat Treater
Operates heat treating furnace to heat, treat, anneal, temper, carburize, harden,
normalize and oil and water quench a variety of parts and materials, where cycle time,
temperature and methods are prescribed. Checks controls, detects and reports faulty
operation. Checks completed work.
21.34 Helper, Production
Assists production operators. Move material, assist in loading machines, positioning work
and setting up jobs. Make adjustments or operate machines under immediate direction.
Perform minor hand operations such as filing, burring, cleaning, disc grinding, etc.
21.38 Labeler
Operates labeling machine or hand label unit to accurately mark materials. May perform
material handling duties as necessary.
© Employers Resource Association
21.39 Leadworker
Assists the department supervisor with coordination of work assignments, training new
employees and completion of daily reports and paperwork. Handles various minor
production problems and is the resource to others in the resolution of complex problems
and issues. Leads others effectively and gains cooperation without having formal authority
over them. Acts in place of supervisor when needed but does not issue discipline. (Job
evaluation point value for this position can vary greatly depending upon the nature of work
performed.)
21.46 Machine Tool Operator I
First of three levels of machine tool operator. The job typically requires the ability to
follow written instructions and read blueprint specifications, or equivalent. Under close
supervision, operates alternately more than one type of production machine tool such as
grinders, milling machines, drill presses, lathes, etc., on routine and repetitive operations.
Set-ups are usually made by others. Speeds, feeds and tooling are prescribed. Machines
may have numeric controls. Does not include employees engaged primarily to operate one
classification of machine tool surveyed
21.48 Machine Tool Operator II
Second of three levels of machine tool operator. The job typically requires the ability to
follow written instructions and read blueprint specifications and less than 2 years of
experience, or equivalent. With readily available supervision, sets up and operates
alternately more than one type of production machine tool such as grinders, millers, drill
presses, lathes, etc., on a limited range of production work, involving close tolerances and
set-ups which are exacting but not usually highly involved or difficult. Sets up machines
where speeds, feeds, tooling and operation sequence are ordinarily prescribed. Machines
may have numeric controls. Does not include employees engaged primarily to operate one
classification of machine tool surveyed separately.
21.49 Machine Tool Operator III
Third of three levels of machine tool operator. The job typically requires the ability to
follow written instructions and read blueprint specifications and 2+ years of experience, or
equivalent. Under limited supervision, sets up and operates alternately more than one
type of production machine tool such as grinders, millers, drill presses, lathes, etc., on
complicated production work involving difficult operations, close tolerances, and difficult
set-ups of parts of irregular shapes. Either determines feeds, speeds, tooling and
operation sequence for considerable range of difficult operations or sets up pursuant to
feeds, etc., prescribed in drawings or lay-outs. Machines may have numeric controls.
Does not include employees engaged primarily to operate one classification of machine
tool surveyed separately.
© Employers Resource Association
21.50 NC/CNC Milling/Drilling Machine Operator
Sets up and operates single or multiple spindle computer numerical control or numerical
control drilling/milling machines to perform such operations as drilling, reaming, boring,
tapping, grooving, slotting, etc. Positions and secures tooling and holding devices, loads
program tape and/or cards and makes specified control settings. Lays out and positions
work, checks machine operation and then activates machine, observing progress of
operation to determine malfunction. Changes set-ups and tools as specified in program
instructions. Replaces dull or broken cutters, as required. Works from blueprints
sketches, numerical control data, operation sheets, etc., and uses precision measuring
instruments to check dimensional accuracy of work.
21.51 NC/CNC Turning Machine Operator
Sets up and operates a computer numeric control or numerical control turret lathe, engine
lathe or other turning machine. Following predetermined procedures, mounts holding
fixtures and cutters, loads program tapes and/or cards and makes specified control
settings. Positions work, checks machine operation and then activates machine, observing
progress of operation to determine malfunction. Changes set-ups and cutters as required.
Works from blueprints, sketches, program, numerical control data, operations sheets, etc.,
and uses precision measuring instruments to check dimensional accuracy of work.
21.54 NC/CNC Machining Center Operator
Sets up and operates one or more computer numeric control or numeric control machining
centers, to perform drilling, reaming, tapping, milling, boring and other machining
operations over a wide range of surfaces, diameters and depths. In each machining
center, the positioning in all axis and the changing of preset tools are programmed to
automatically follow the pre-established methods. The setups on some jobs are
complicated and require milling to close tolerances. Determines proper operation
sequence, selects and adjusts tools in adapters, and mounts in storage matrix (drum).
21.55 CNC Wire/EDM Specialist/Programmer
Programs and operates wire Electrical Discharge Machining (EDM) machine to cut
conductive materials with a thin (typically very thin brass wire) electrode that follows a
programmed path. The job typically requires a vocational/technical diploma in machining,
tool and die making, or mold making and 3+ years of related experience, or equivalent.
Achieves complex configurations through development of machine control programs. May
perform other machining operations using manual or CNC machine tools. Report
experienced level incumbents who spend at least 50% of their work time performing EDM
work.
21.60 Press Brake Operator
Operates/sets up and operates press brake to form a variety of sheet metal and steel plate
parts. Checks work to templates or drawings, using scale, square or other instruments to
determine conformity.
© Employers Resource Association
21.70 Punch Press Operator
Sets-up, adjusts and operates a punch press to perform such operations as punching,
blanking, shearing, forming, drawing, etc. Positions, aligns and secures dies or die
members, adjusts ram stroke and material stop gauges and sets stripper or ejecting
mechanism. Produces samples for inspection, adjusts to secure required dimensions and
quality and produces production run. Works from drawings, patterns, templates, or
samples.
21.71 Sand or Shot Blast Operator
Operates sand or shot blast equipment to remove adhering sand and scale from or to
impart specified finish castings surfaces. Positions and turns castings to completely blast
all surfaces. Adjusts mixture of air and abrasive to suit requirements. Services sand or
shot tanks, replaces worn nozzles.
21.74 Sanitizer
Cleans and sanitizes production machines and equipment at start-up and after production
run. Utilizes chemicals and cleaning equipment to perform activities. Responsible for
cleaning production rooms, including walls, ceilings, floors, etc.
21.75 Sewing Machine Operator
Changes over, adjusts and operates sewing machine. Sews a wide variety of precut parts
or from patterns. Maintains even stitch, tension, alignment and distribution of material.
Starts and ends bands as specified. Cleans and oils machine as necessary.
21.78 Shear Operator
Sets up and operates a power shear to cut sheet metal or steel plate stock to size, length
or contour involving a great variety of work. Works from templates or layouts. Sets stop
gauges and uses care to align material properly.
21.80 Sheet Metal Worker
Fabricates, assembles, alters and repairs standardized sheet metal articles. Lays out job,
working from blueprints, specifications, templates, and/or patterns. Cuts, trims, forms,
shapes and assembles parts, using various sheet metal fabricating machines and hand
tools. Must be able to set up and operate equipment required to perform job functions,
such as power shears, brakes, roll formers, flangers, drill presses, punch presses, hand
riveters, spot welders, solderers, grinding wheels, etc. Experimental sheet metal
mechanics are not included in this classification.
21.82 Spray Painter, Production
Performs all painting operations and related finishing or assembly requirements to
customer specifications. Has a thorough working knowledge of all painting techniques:
finishing, plastering, sealing and customer's color specifications. Required to disassemble
designated unpainted parts and accessories and reassemble after painting. Patches with
plaster and finish to remove surface imperfections. Uses all painting equipment and hand
tools.
© Employers Resource Association
21.83 Turning Machine Operator
Operates/sets-up turning machines such as engine, turret and vertical turret lathes.
Works to close tolerances during precision operations. Works from blueprints, drawings,
written and verbal instructions. For those using NC/CNC equipment, see job number
21.50, 21.52 and 21.54. Single machine operator only. For Multi-Machine Tool Operators
see Job Numbers 21.46 and 21.48.
21.85 Thermal Spray Technician – new!
Responsible for performing HVOF, plasma and/or other thermal spray coating operations
per customer requirements and job folder specification. Perform quality checks on received
and completed parts including visual inspection and dimensional measurements. Maintain
thermal spray equipment via existing preventative maintenance, troubleshooting and
repair procedures. Ensure proper documentation is maintained, traceability and audit
readiness. Setup or modify equipment, fixtures and controls. Prepare substrate surface for
thermal spray coating application.
21.86 Waste Treatment Operator
Controls heat exchange unit, pumps, compressors and related equipment to
decontaminate, neutralize and dispose of waste liquids collected from chemical processing
operations. May record data, such as number of gallons of waste pumped into sewer
system or storage tanks, or reduced by heat exchange unit.
21.87 Welder, Arc and/or Gas
Welds metal objects together by means of an oxyacetylene torch or arc welder apparatus
to fabricate metal shapes or articles or to repair broken or cracked metal objects. Sets up
prefitted parts for welding; uses hand tools, clamps and jigs and fixtures. In addition to
performing hand welding or brazing operations; working from specifications, drawings,
prints, or welding symbols, may also lay out guide lines or marks on metal parts and may
cut metal with a cutting torch. Works on a variety of metals and alloys. May require
certification or other work involving critical safety and load requirements. May select
electrodes, tips and rods. Does not include Spot, Tack, or Machine Welders or workers
who specialize in layout work and in torch cutting.
21.88 Welder, Fabrication – new!
Duties include analyzing blueprints, welding jobs, maintaining production standards and
producing consistently accurate work. Correctly welds pieces of metal together. Prepares
materials for welding, cuts, grinds and cleans metal. Utilizes fabrication skills to complete
all phases of fabrication. Provides feedback and input into the fabrication process
regarding order of assembly, design, materials, fixtures and jigs. Conceptualizes and
makes fixtures. Ensures correct documentation and processes are followed for
standardized work process. Annotates and marks up customer blue prints for future
reference. Produces work daily that is consistently accurate.
21.90 Welder, Production
Operates arc, gas, MIG or TIG welding equipment. Works with any gauge metal on a
variety of routine parts or assemblies not subject to extreme loads or pressures. Handles
all materials at workstation. Material and methods prescribed.
© Employers Resource Association
21.92 Machinist I
First of three levels of skilled machinist work. The job typically requires a technical degree
in machining and little or no work experience, or equivalent. Operates alternately more
than one type of machine tool such as grinders, millers, drill presses, lathes, etc., on
machining operations of moderate complexity. Projects have some diversity and may be
in support of production operations or job shop machining. This is not a production
machine tool operator.
21.94 Machinist II
Second of three levels of skilled machinist work. The job typically requires a technical
degree and 2+ years of experience, or equivalent. Under limited supervision, performs
complex machining operations in support of production operations or job shop machining.
Operates various types of machine tools and performs progressive machining operations
for metal parts, tools and machines with close tolerances or high finish requirements. Fits
and assembles where necessary, using machinists' hand tools and measuring instruments.
Has familiarity with working properties of various materials. May program CNC machines
in the course of making parts. This is not a production machine tool operator.
21.96 Machinist III
Third of three levels of skilled machinist work. The job typically requires a technical
degree and 5+ years of experience, or equivalent. Without technical supervision performs
the most complex machining and fitting of all kinds of parts, tools, and machines in
support of production operations or job shop machining. Lays out work from blueprints,
sketches, and written specifications. Sets up and operates all available machine tools and
performs progressive machining operations on work involving very close tolerances or
unusual requirements. Determines operation sequences. Uses skillfully all machinists'
hand tools and measuring instruments. Familiar with working properties of all materials.
Programs CNC machine tools in the course of making parts. Fits and assembles where
necessary. At this level machinists serve as technical resources for less experienced
machinists. This is not a production machine tool operator.
21.97 Iron Worker
Lays out, positions, aligns, and fits together fabricated parts of structural metal products in
shop, according to blueprint and layout specifications, preparatory to welding or riveting.
21.98 Printing Press Operator (small)
Experienced offset press operator. The job typically requires high school graduate level
reading, communication and math skills and 1+ years of related experience, or equivalent.
Incumbents set up and operate one or two color presses (typically sheet fed) to print
items such as instruction sheets, letterhead, forms or other materials used in support of
the organization. Incumbents are able to prepare plates from camera ready copy.
Incumbents work under limited supervision and may be the sole operator in an
organization.
21.99 Printing Press Operator (large)
Sets up and operates larger offset printing press (over 26") to print single and multicolor
copy.
© Employers Resource Association
QUALITY CONTROL/INSPECTION
22.05 Inspector, Quality Control
Diversified first piece, sampling, final floor, or bench inspection of manufactured parts or
products to ensure quality and adherence to standards. Inspection procedures are
standardized and allowable variations prescribed. Devises ordinary gauging or measuring
set ups or makes adaptations to inspection equipment or fixtures. Responsible for
stopping production or notifying supervisor in case of excessive defects.
22.10 Inspector, Precision Electrical/Electronic
Sets-up and performs electrical/electronic inspection of parts and completed precision
assemblies to determine precise conformance to specifications, performance and
workmanship standards. May be required to determine methods of inspection to be used,
make complex set ups and perform first-article inspection. Must be proficient in the use of
all testing equipment. Must be able to work from complex blueprints, schematics,
inspection specifications and verbal or written instructions.
22.15 Inspector, Precision Mechanical
Sets-up and performs mechanical inspection of machined parts and completed precision
assemblies to determine precise conformance to specifications, tolerances and
workmanship standards. May be required to determine methods of inspection to be used,
make complex set ups and perform first-article inspection. Must be proficient in the use of
such precision measuring instruments as micrometers, verniers, depth gauges, gauge
blocks, sine bars and comparators. Must be able to work from complex blueprints,
inspection specifications and verbal or written instructions.
22.20 Inspector, Repetitive
Follows standardized methods in repetitive sampling, operational or final bench or crib,
mechanical or electrical inspection. Visually inspects and checks variety of parts using
direct reading and adjustable gauges. Makes reports on rejects.
22.25 Inspector, Tool & Gauge
Inspects all types of tools, gauges, fixtures and parts of the most complex and complicated
nature to determine accuracy of workmanship and functional performance. Sets-up and
uses all types of measuring devices and instruments for precision checking and adjusting
of various tools and gauges such as: advanced optical type tooling, trunnion jigs and
fixtures including angularity and position of guides and stops with the use of advanced
trigonometric calculations.
22.30 Inspector, CMM Operator
Uses Coordinate Measuring Machine to assure product quality by inspection of first article,
regular production, and re-run machined parts. Verifies finished goods with blueprint
schematics. Performs periodic maintenance, calibration, minor troubleshooting, and repairs
of CMM equipment. May assist in engineering with program editing to resolve differences
between program and actual part/product dimensions.
© Employers Resource Association
MAINTENANCE
23.05 Office Janitor
General labor job. The job typically requires the ability to follow basic verbal and written
instructions, such as the ability to read and follow label instructions on cleaning supplies.
Job duties include sweeping floors, vacuuming carpeting, removing wastepaper and other
refuse, and dusting furniture and fixtures. May also include performing routine light
manual work in cleaning and sweeping offices, halls, restrooms, etc. Do not report plant
maintenance staff unless office maintenance duties are secondary.
23.06 Plant Janitor/Sanitation
General labor job associated with plant or facility sanitation duties. The job typically
requires the ability to follow basic verbal and written instructions, such as the ability to
read and follow label instructions on cleaning supplies. Duties include cleaning walls,
floors, equipment, or any other areas of the facility. Duties include disposing of waste,
sanitation of facilities and equipment, maintenance of lighting, and other related facilities
and grounds duties. Incumbents may assist maintenance mechanics with maintenance of
equipment. Work may include moderate to heavy lifting. Do not report office
maintenance staff.
23.10 Maintenance, Carpenter
Performs the carpentry duties necessary to construct or maintain structural woodwork and
equipment in company. Operates woodworking machines and uses a variety of hand and
power tools as required. Performs such duties as making and/or repairing counters,
benches, partitions, doors, floors and building framework.
23.15 Maintenance, Electrician
Keeps electrical equipment, such as wiring, motors, switches, switchboards and electrical
mechanisms in good repair. Performs various duties such as replacing defective wiring
and making connections to new electrical installations, replacing small parts in motors,
cleaning and oiling motors, and repairing electrical fixtures. Makes new installations of
fixtures, motors, and other electrical equipment as required.
23.20 Maintenance, Electronics
Performs maintenance, repair and calibration on electronic equipment, such as control
systems of numerically controlled machines, other controlling or recording equipment, spot
weld machines, etc. Conducts operational tests and repairs equipment by disassembling
required components, repairing and/or replacing faulty parts, reassembling and adjusting
equipment. Determines proper setting for timing and control mechanisms. Periodically
checks equipment performance to assure conformance to required standards. Must be
able to work from wiring diagrams, blueprints, etc. Excludes maintenance electricians who
perform only incidental electronics repair work.
© Employers Resource Association
23.25 Maintenance, General - Level I
Performs generalist’s tasks on the maintenance of plants or office buildings. Performs
basic carpentry, electric, pipefitting and plumbing repair as necessary. Scrapes, putties,
and paints walls, woodwork and fixtures. Replaces light bulbs, covers, and filters. May
lubricate and do simple maintenance on machines and equipment. Calls more skilled or
contract service companies for major or complicated repairs.
23.30 Maintenance, General - Level II
Performs more complicated tasks on the maintenance of plant, machines or office
buildings. Performs carpentry, electric, pipefitting, and plumbing repairs as necessary.
Troubleshoots and repairs existing and potential problems. May have knowledge of two or
more specific maintenance trades such as carpentry, pipefitting, electrical, or mechanical.
23.35 Maintenance, Grounds
Maintains turf and landscaping on company grounds. Mows grass, applies fertilizer,
applies chemicals for weed and pest control; installs and maintains sprinkler systems;
plants and cares for landscaping and turf; adjusts and makes minor repairs on all
maintenance equipment. Has sufficient knowledge of plant cultivation, use of fertilizers,
etc., to work with a minimum of supervision and to exercise independent judgment within
prescribed limits.
23.40 Maintenance, Helper
Assists electricians, carpenters, machinists, steam fitters and other trades in the
performance of a variety of duties. Obtains tools, materials and supplies. Positions work
and performs operations following detailed instructions.
23.45 Maintenance, HVAC
Under general supervision, performs tasks relative to the operation, maintenance and
repair of all heating, ventilating, special refrigeration and related refrigeration test
equipment required for either personal comfort or environmental tests. May perform other
maintenance duties as assigned. Must be able to work from electrical and mechanical
blueprints, schematics, and sketches of all kinds.
23.50 Maintenance, Industrial Equipment Mechanic
Performs major overhaul, maintenance, troubleshooting and service on gasoline, diesel,
electric, propane, and battery powered equipment such as fork trucks, jack-stackers,
pallet trucks, tow tractors, vertical lifts, scrubbers, sweepers, stationary engines,
automobiles, trucks and other types of vehicles. Repairs hydraulic equipment. Operates
all garage repair and checking equipment.
© Employers Resource Association
23.55 Maintenance, Machine Repair
Repairs, alters and overhauls all types of machine tools, special machines and production
equipment. Diagnoses trouble, tears down and re-assembles intricate mechanisms and
machines. Accurately hand scrapes and spots cylindrical, flat, angular, and special bearing
surfaces of all kinds. Checks alignments. Makes repair parts. Is able to make intricate
and extensive repairs without the aid of conventional drawings. Makes suitable sketches
and plans for replacing, substituting, or improving to suit unique situations. Uses common
precision measuring instruments and gauges.
23.60 Maintenance, Machinist
Using a variety of machines, such as lathes, mills, precision grinders, etc., produces
replacement parts for making regular and emergency repairs of machinery and equipment.
Also uses various hand tools, including scrapers, chisels, files and measuring instruments.
Shapes metal parts to precise dimensions, frequently working to close tolerances. May fit
parts into machines, but primary duty is machinist.
23.65 Maintenance, Mechanical
Maintains and repairs all mechanical facilities throughout the plant including cranes,
pumps, boilers, tanks, air, water, fuel piping, exhaust systems, etc. May diagnose trouble
and perform repairs on all types of electronic, heavy, and mechanical systems. May
require some welding. Works from blueprints, sketches, written, or verbal instructions, and
performs all necessary duties relating to work performed.
23.70 Millwright
Installs and moves large equipment requiring accuracy and care to align and balance and
involving difficult rigging. Dismantle and re-assemble units as circumstances indicate.
Prepare machine foundations; select or specify shafts, hangers, pulleys and belts. Install,
repair and maintain counter and line shafts, power drives.
23.75 Stationary Licensed Engineer
Operates and maintains mechanical or electrical stationary engines and equipment such as
steam engines, air compressors, generators, motors, turbines, ventilating equipment,
steam boilers, etc., which supply power, heat, refrigeration, or air conditioning. Performs
preventative maintenance and may make minor repairs. Must have a state license.
23.80 Tool and Cutter Grinder
Sets up and operates tool and cutter grinding machines to grind tools, cutters and bits to
shape. Sets machine feeds and speeds; selects and mounts proper size and type of
wheel; sets clearances, angles and adjusts stops; mounts work by use of standard tooling
or holding fixtures; works to very close tolerances. Typical grinding work involves
sharpening milling cutters, thread and serrating mills, end mills, counterbores,
countersinks, taps, drills, reamers, bits, and thread chasers.
© Employers Resource Association
23.85 Tool and Die Maker
Specializes in the construction, repair, maintenance and calibration of machine shop tools,
dies, jigs, fixtures and instruments. Operates various machine tools and performs other
highly skilled work, such as laying out, fitting and assembling parts. May involve
considerable development work, highly skilled fitting, timing and adjusting. May construct
tools where no design is available.
23.90 Tool Crib Attendant
Receives, stores and issues tools, dies, jigs, gauges and similar equipment, keeping
records of withdrawals and returns. Maintains inventory records of tools and equipment to
supervisors. May clean tools but is not responsible for skilled repair work.
23.95 Mold Maker I
First of three levels of skilled mold making work, sometimes called apprentice. The job
typically requires a technical degree in mold making and little or no work experience, or
equivalent. With readily available supervision, builds, restores, alters, and services.
23.96 Mold Maker II
Second of three levels of skilled mold making work. The job typically requires trade school
and 3+ years of tool room experience, or equivalent. Under limited supervision and with
minimal technical assistance, builds, restores, alters, and services molds of a complex and
precise nature used for molding plastic parts. Constructs complex units where design is
available. Selects allowances and devises mechanism detail. Works from complicated
drawings and sketches. Uses advanced shop mathematics and all types of precision
measuring instruments.
23.97 Mold Maker III
Third of three levels of mold maker. The job typically requires trade school and 6+ years
of tool room experience, or equivalent. Requires a working knowledge of characteristics of
alloy steel and other common metals and their heat treating processes. Under general
supervision and without technical guidance, other than engineering input, performs the
most difficult development work. Builds, restores, alters, and services molds of an
extremely complex and precise nature used for molding plastic parts. Constructs molds
where no design is available. Plans, designs, constructs or repairs a wide variety of highly
intricate and complicated molds to extremely close tolerances. Selects allowances and
devises mechanism detail. Performs any tool room machine operation. Works from
complicated drawings and sketches. Uses advanced shop mathematics and all types of
precision measuring instruments. Capable of troubleshooting to perfect molding operation.
May suggest modifications in specifications. May provide training and technical guidance to
others.
© Employers Resource Association
ASSEMBLY
24.05 Electronic/Electromechanical Assembler, Level I
On a production basis, performs light electronic and/or electromechanical assembly work
of moderate complexity. Relatively simple assembly procedures are involved, requiring
primarily manual dexterity. Assembly procedures may involve soldering where access is
somewhat difficult, working with parts or components that require special care in handling
or other procedures that require good dexterity and facility in use of a variety of hand
tools. Work is not typically highly repetitive, but the cycle of repetition may be short
enough to allow the development of some habit patterns. Must be able to work from
wiring diagrams, detail blueprints or other input documents of similar complexity. May
make minor procedural decisions in soldering, fitting, etc., but always within established
guidelines.
24.10 Electronic/Electromechanical Assembler, Level II
On a production basis, performs electronic and/or electromechanical assembly work of
high complexity. Work requires manipulative skill of high level, facility with a wide variety
of hand tools and simple test gear, and also sufficient understanding of the functional
operation of the items assembled to make minor modifications and parts substitutions in
the assembly process. Work typically involves a wide variety of operations with a very
long work cycle and may involve responsibility for final assembly or production build-up of
complete units composed of complex sub-assemblies. May also perform some trouble-
shooting and rework of production items. Must be able to work from complex schematics,
final assembly blueprints and other input documents of similar complexity with a minimum
of supervision, using considerable judgment in planning work sequence and determining
the workability of the completed item.
24.15 Mechanical Assembler, Level I
On a production basis, performs light mechanical assembly work of low complexity and
limited scope. Only relatively simple assembly procedures are involved, requiring
primarily manual dexterity and the ability to work with simple hand tools. Ordinarily works
with parts that are not difficult to handle and which do not require fitting to close
tolerances. Works from samples or simple visual aids (clearly marked assembly drawings,
photographs, etc.) and receives detailed instructions as to exact procedures to be
followed. Does not include those who assemble major structural elements or those who
perform electronic assembly work on more than an incidental basis.
24.20 Mechanical Assembler, Level II
On a production basis, performs mechanical assembly work of moderate complexity.
Assembly procedures may involve adjusting, trimming and fitting parts to moderately
close tolerances, working with parts or components which are difficult to handle and other
skills which require good dexterity and facility in the use of a variety of hand tools. Work
is not typically highly repetitive, but the cycle of repetition may be short enough to allow
the development of some habit patterns. Must be able to work from detailed blueprints,
assembly sketches or other input documents of similar complexity. May make minor
procedural decisions in fitting and adjusting of parts, etc., but always within established
guidelines.
© Employers Resource Association
24.25 Mechanical Assembler, Level III
On a production basis, performs mechanical assembly work that is typically of high
complexity and/or requires fitting, alignment and adjustment of components, units and
assemblies to very close tolerances. Work requires manipulative skills of a high level,
facility with a wide variety of hand tools and measuring instruments, and also sufficient
understanding of the functional operation of the items assembled to make minor
modifications and parts substitutions in the assembly process. Work typically involves
wide variety of operations with a long work cycle. May perform some trouble-shooting and
rework of production items. Must be able to work from complex and detailed assembly
blueprints and/or verbal and written instructions with a minimum of supervision.
24.30 General Assembler
Bench or line assembles a wide variety of complex and non-standard units, subassemblies
and final assemblies having many parts and details, where difficult adjustments may be
required to fit, align and ensure free action of movable parts. Works from drawings and
verbal instructions to select, set up and use equipment, testing devices, gauges,
templates, assembly jigs and fixtures to create desired assembly. Does not include
repetitive assembly.
SERVICE
25.02 Automobile Mechanic
Performs preventive maintenance on automobiles and light trucks through vehicle washing
and cleaning, oil changes, greasing and inspection of hoses, belts, fluids and wiring.
Inspects vehicles and determines needed maintenance or repair work. Performs
automobile and light truck repairs by disassembling and overhauling engines,
transmissions, clutches, rear ends and other assemblies. Replaces worn or broken parts,
aligns wheels, adjusts brakes, tightens bearings, tunes engines, etc. Performs minor
bodywork.
25.03 Truck Mechanic
Performs work associated with light to medium truck (gasoline and/or diesel) inspection,
diagnosis, maintenance and repair. Corrects vehicle deficiencies by removing, repairing,
adjusting, overhauling, assembling, disassembling, and replacing major assemblies, sub-
assemblies, components, parts, or systems such as, power and drive trains, transmission,
front axel, rear axel, suspension, electrical, air conditioning, fuel, emission, brake,
steering, and hydraulic systems. May verify vehicle performance by conducting test-
drives; adjusting controls and systems.
25.04 Carpenter
Constructs, erects, installs, and repairs structures and fixtures of wood, plywood, and
wallboard, conforming to required specifications. Studies blueprints, sketches, or building
plans for information pertaining to type of material required. Prepares layout, shapes
materials to prescribed measurements, assembles materials, and verifies accuracy of
construction.
© Employers Resource Association
25.05 Diesel Mechanic
Repairs and keeps up diesel engines used to power machines, such as buses, ships,
trucks, railroad trains, electric generators, and construction machinery, using hand tools,
precision measuring instruments, and machine tools. Detects trouble, disassembles
engines, and examines parts for defects and excessive wear. Reconditions and replaces
parts, such as pistons, bearings, gears, valves, and bushings, using engine lathes, boring
machines, hand tools, and precision measuring instruments. May weld and cut parts, using
arc-welding and flame cutting
25.10 Crane Operator
Operates overhead electric bridge type or mobile crane to lift, rig, move or position
material, work in progress, equipment or finished products.
25.12 Electrician I (Assistant)
First of three levels of electrician work. The job typically requires less than one year of
formal technical training, or equivalent. Under close supervision assists others in installing
and maintaining electrical equipment such as large control panels, switchboards, junction
boxes, switches, motors, etc. Tests circuits with testing equipment and reports readings
for diagnosis by others. Under direction, performs wiring of ordinary light circuits; setting
circuit breakers; repairing switches, small motors and simple starting and control devices;
replacing lights and fuses; and minor trouble shooting. Uses hand and power tools. May
work from simple wiring diagrams.
25.13 Electrician II (Journey)
Second of three levels of electrician. The job typically requires completion of two years of
formal technical school training and 3+ years of job experience, or equivalent, and
successful completion of the board exam for licensing as a journey-level maintenance
electrician. Plans and performs jobs of installing and maintaining a variety of electrical
equipment such as control panels, switchboards, junction boxes, switches, etc. Connects
and disconnects electric powered machines; repairs motors and generators; replaces fuses
and sets circuit breakers on high and low tension circuits. Diagnoses electrical trouble.
Uses hand and power tools. Works from wiring diagrams. Planning may involve
determination of method and sequence of operation and selection of materials to be used.
Works independently and may provide direction to an assistant or to less experienced
electricians.
25.14 Electrician III (Master)
Third of three levels of electrician. The job typically requires completion of two years of
formal technical school training and 5+ years of job experience, or equivalent, and
successful completion of the board exam for licensing as a master electrician. Approves
wiring plans for new installations. Plans and performs jobs of installing and maintaining a
variety of electrical equipment such as control panels, switchboards, junction boxes,
switches, etc. Connects and disconnects electric powered machines; repairs motors and
generators; replaces fuses and sets circuit breakers on high and low tension circuits.
Diagnoses electrical trouble. Uses hand and power tools. Works from wiring diagrams.
Planning may involve determination of method and sequence of operation and selection of
materials to be used, establishment of work procedures. Works independently and may
provide direction to assistants or to less experienced electricians.
© Employers Resource Association
25.15 Forklift Operator
General warehouse labor job. The job typically requires the ability to follow basic written
and verbal instructions, such as bills of materials and shipping documents, or equivalent.
With readily available supervision, workers operate a gas or electric powered forklift truck
to move, stack, load, or unload materials in and about plant, warehouse, staging area, etc.
Work may include using banding and shrink wrap machines. Workers may use bar code
readers, computer terminals or other electronic devices to track product as it is moved.
25.20 Order Checker
Checks and verifies orders filled by others. Responsible for completeness and accuracy of
orders. May complete orders that are not filled completely.
25.25 Order Filler
Fills orders from warehouse stock, shelves, or bins; groups them together, according to
order; carries or transports them on a conveyance to shipping or delivery platforms or to
other sections of the warehouse. Generally works from written orders but may work from
verbal orders if necessary.
25.30 Packer
General warehouse or production labor job. The job typically requires the ability to read
production or shipping documents and no previous experience, or equivalent. Primary
duty is to place finished products in containers (cases) for shipping or storage. The specific
operations are dependent upon the type, size, and number of units to be packed, the type
of container employed and the method of shipment. Work may involve one or more of the
following: knowledge of various items of stock in order to verify content selection of
appropriate type and size of container; using appropriate packing material to prevent
breakage or damage; closing and sealing container; and applying labels or entering
identifying data on container. Workers may use bar code readers, computer terminals or
other electronic devices to track product. Packers whose primary duty is to make wooden
boxes or crates should be reported as Craters rather than Packers.
25.35 Security Guard
Has routine security duties, either at fixed post monitoring security equipment or by
making actual rounds of company premises or both. Maintains order, using force where
necessary. Includes employee who is stationed at gate that checks identity of employees
and other persons entering grounds.
25.45 Shipping/Receiving Checker
Has final responsibility to see that outgoing and incoming orders and shipments are
complete and correct before shipping or accepting. Checks contents of outgoing orders or
shipments to see that quantity, quality, labeling, etc., compare with order sheet or other
records; requests items which may be found short; corrects other errors which may have
been made in filling outgoing orders.
© Employers Resource Association
25.50 Stock Room Clerk
Following well-defined procedures, receives, stores and issues stock of materials and
supplies. Checks incoming material against accompanying documents to determine
completeness and accuracy of shipment. Keeps stock in neat and orderly arrangement,
fills requisitions, maintains inventory records and does routine reordering.
25.55 Storekeeper
Responsible for the proper functioning of storage area, identification and receipt of
incoming raw and finished material, supplies, equipment, etc.
25.60 Driver I
Drives a motor vehicle (automobile, utility van, pickup, light truck, etc.) up to 26,000
pounds gross vehicle weight (GVW) on the public highways to transport non-hazardous
materials or equipment. The job typically requires a valid driver's license, but not a
commercial driver's license (CDL). Typically loads or unloads the vehicle. Convert pay
into an average hourly rate if pay is based on mileage or has a mileage component. Does
not include bus drivers.
25.65 Driver II
Drives a motor truck over 26,000 pounds gross vehicle weight (GVW), or a bus, school bus
or a smaller vehicle (if transporting hazardous materials or more than 200 gallons of liquid
fertilizer or petroleum) on streets or highways to transport materials, merchandise,
equipment, or people. The Job typically requires a valid commercial driver's license (CDL).
May load or unload truck and is frequently assisted by a helper. Does not include driver-
salespersons or over-the-road drivers. Convert pay into an average hourly rate if pay is
based on mileage or has a mileage component.
25.67 Driver III (Local)
Drives a tractor with one or more trailers (18-wheel) on public streets or highways to
transport materials or equipment within a city or state (local). The job typically requires a
valid class-A commercial driver's license (CDL). Drivers may or may not participate in
loading, but are responsible for securing the load using approved devices and methods.
Convert pay into an average hourly rate if pay is based on mileage or has a mileage
component.
25.68 Driver IV (Over the Road)
Drives a tractor with one or more trailers (18-wheel) on public streets or highways to
transport materials or equipment between states (over-the-road). Requires a valid class-A
commercial driver's license (CDL) and passage of Federal Motor Carrier Safety Regulations
exam and Department of Transportation (DOT) physical. Drivers may or may not
participate in loading, but are responsible for securing the load using approved devices and
methods.
© Employers Resource Association
25.70 Warehouse Material Handler
General warehouse labor job. The job typically requires the ability to read shipping
documents, or equivalent. Working under close supervision, incumbents load and unload
trucks and move material within the warehouse or production facility. Work includes
pulling orders together and assembling them for shipment to customers or distribution
centers. Work may include using banding and shrink wrap machines. Work may include
gathering or distributing product or materials within the production area. Some packaging
may be required. Incumbents will typically use pallet jacks and may occasionally use a
riding forklift. Workers may use bar code readers, computer terminals or other electronic
devices to track product. Do not report workers with fork truck driving as a primary focus
or workers with greater emphasis on shipping and receiving clerical/administrative
activities.
25.72 Crater
General warehouse labor job. The job typically requires basic math skills and the ability to
read shipping documents, crating diagrams, or equivalent. Primary duty is to pack
machinery, parts, etc., in crates and boxes for shipment. With readily available
supervision, workers build crates and boxes according to specified dimensions or build
non-standard crates following generally accepted methods, using care in bracing and
blocking to eliminate shifting of product in transit. May wrap materials and apply
protective coating. Workers typically use chop saws, power nailers, and various hand
tools. Workers may use bar code readers, computer terminals or other electronic devices
to track product as it is moved.
25.75 Heavy Equipment Operator
Experienced heavy equipment operator of a wide range of equipment including excavators,
bulldozers, backhoes, compactors, loaders, and road graders. The job typically requires
specialized training and 3+ years of heavy equipment experience, or equivalent. A
commercial driver's license (CDL) and OSHA training are required. May maintain roads,
perform construction site grading or excavating, or participate in installing or repairing
utilities infrastructure. Conducts pre-operational equipment inspections; follows
engineered site grading or excavation drawings; uses operation best practices and follows
industry safety procedures. May participate in equipment maintenance.
25.80 Construction Worker
Performs a variety of tasks, such as erecting, repairing, and wrecking buildings and
bridges; installing waterworks, locks, and dams; grading and maintaining railroad right-of-
ways and laying ties and rails; and widening, deepening, and improving rivers, canals, and
harbors, requiring little or no independent judgment.
25.85 Pipefitter
Lays out, assembles, installs, and maintains pipe systems, pipe supports, and related
hydraulic and pneumatic equipment for steam, hot water, heating, cooling, lubricating,
sprinkling, and industrial production and processing systems, applying knowledge of
system operation, and following blueprints.
© Employers Resource Association
25.90 Field Service Coordinator – new!
Coordinates, monitors and improves field service activities for an organization. Provides
supports and guidance to service personnel who perform on-site routine services including
installation, maintenance, and repair. Ensures field services are effective and customers’
requirements are met. Familiar with standard concepts, practices, and procedures within a
particular field. Relies on experience and judgment to plan and accomplish goals. Performs
a variety of tasks. May lead or direct the work of others. A certain degree of creativity and
latitude is required. Typically reports to a manager or head of a unit/department.
MEDICAL
26.05 Phlebotomist
Draws blood samples, marks and sends them to laboratory for analysis. May conduct
glucose or clotting tests. Reports results and maintains records of samples drawn. Works
under immediate supervision according to pre-established guidelines. Position typically
requires a high school diploma or equivalent.
26.10 Medical Records Technician
Reviews patient charts and discharge abstracts, codes diseases and operations according
to standard classifications. Provides information for insurance reports or physicians as
requested. Usually requires an AA degree in medical records.
26.15 Nurse Aide
Assist nursing staff in providing care to patients. Respond to basic patient requests, assist
with feeding, clothing, and bathing patients. May serve and collect food trays and drape
patients for treatment. This is an entry level position requiring a basic understanding of
medical terms and procedures.
26.20 Medical Lab Technician
Performs routine lab procedures and tests in hematology, chemistry, microbiology,
urinalysis, and serology. Operates under the close supervision using only limited
independent judgment. Typically requires an associate degree in the clinical laboratory
sciences.
26.25 Orthopedic Technician
Applies and removes casts, splints, braces, and other devices. Educates patients and staff
regarding proper care and use of appliances. Assists physicians with pin removal, incision
and drainage, setting fractures, joint injections, carpal tunnel release, and other
procedures. Typically requires a knowledge of sterile technique and of orthopedic supplies,
1 year of experience, and certification by the National Association of Orthopedic
Technicians.
© Employers Resource Association
26.30 Medical Coding Technician
Abstracts clinical information from a variety of medical records, charts and documents and
assigns appropriate codes to patient records according to established procedures. Works
with coding databases. Requires an associate's degree and at least 2 years experience in
coding or medical records.
26.35 Pharmacy Technician
Under direct supervision of a pharmacist, locates correct medication and strength.
Measures appropriate quantity, places in container and labels appropriately. Medications
are reviewed by pharmacist prior to being dispensed. Enters data into patient's file.
Usually requires 1-2 years experience and a certification or registration.