nonverbal communication today i will learn all the types of nonverbal communication so that i can...
TRANSCRIPT
Nonverbal Communication
Today I will learn all the types of nonverbal communication
So that I can become a better communicator
I will know I have it when I can explain the importance of each kind to a classmate
Nonverbal communication is any information or emotion communicated in a way other than words.
APA numbers indicate that:
38% of the meaning of any message is VOCAL 55% of the meaning of any message is FACIAL
EXPRESSION 7% of the meaning of any message is VERBAL
That means that 93% of communication is “nonverbal.” MLA numbers indicate that the number is closer
to 70-75% of all communication is nonverbal.
5 Reasons that nonverbal communication is relevant: Nonverbal communication is our richest source of
information about emotions and feelings. Nonverbal communication is less apt to deceive,
distort, or conceal. Paralanguage communicates “between the lines.”
Paralanguage is defined as vocal quality such as pitch, rate, and tone.
It is highly efficient. Think of gestures that communicate easily and readily what it may take several words to communicate.
It provides subtlety and suggestion to imply what we cannot or do not want to commit to words.
Characteristics of Nonverbal Communication
It is continuous. It is rich in meaning. It can be
confusing. (crossing arms/crossing legs/ passive)
It conveys emotion. It is guided by norms and rules of
appropriateness. It is culture-bound.
Functions of Nonverbal Communication…
Redundancy – this refers to when nonverbal communication may say the same thing as the words
Functions Continued… Substitution –
nonverbal communicated may serve to replace words all together
Functions Continued… Complementation –
it may supplement or modify the words
Emphasis – it may accentuate or punctuate the words
Functions, continued… Contradiction – it may conflict with the
words (lie detector tests/sarcasm) Regulation – it may regulate the flow of
verbal interaction
Forms of Nonverbal Communication
Emblems – have a distinct verbal translation
Illustrators – nonverbal cues directly tied to speech
Forms continued… Affect displays –
nonverbal cues that reveal emotions
Regulators – non-verbal cues that regulate the give-and-take of speaking
Forms, continued… Adaptors – objects
manipulated for a purpose serve unique purposes of nonverbal communication
Nonverbal Cues spatial cues
personal bubbles Intimate, personal, social distance
visual cues facial expressions eye contact body stance and posture personal appearance
vocal cues attributes of sound that convey meaning silence
touch cues
Posture
Position of a person’s body during a presentation
A speaker’s posture should be straight and formal
Poise
A person’s overall composure and confidence.
A speaker’s poise should be confident and calm
Rate
The speed at which you speak A speaker’s rate should be not too
slow and not too fast. The audience should be able to easily follow your speech.
Enunciation
The clarity of a speaker’s words A speaker’s enunciation should be
clear without being overly dramatic
Volume
The decibel level of a speaker’s voice A speaker’s volume should be loud
enough for all people in the audience to hear easily, but not over powering
Eye Contact
A speaker’s ability to look up A speaker’s eye contact should be
50% (or less) on notes and 50% (or more) looking up
Pauses
A speaker’s use of pauses to guide a speech
A speaker’s use of pauses should be purposeful and silent (no ummms, uhhs, etc.)