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Nordic Journal of Business Vol. 66, No. 3 (Autumn 2017)

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Page 1: Nordic Journal of Business Vol. 66, No. 1

Nordic Journal of Business Vol. 66, No. 1 (Spring 2017)

ISSN 2342-9003 (print), ISSN 2342-9011 (online)Painotalo Plus Digital Oy, Lahti 2017

Vol. 65 (Autum

n/Winter 2016)

1/2017 N

ordic Journal of Business

Vol. 66, No. 3 (Autumn 2017)

Page 2: Nordic Journal of Business Vol. 66, No. 1

Contents

Editor’s letter

Research papers

Leveraging on Home Bias: Large Stakes and Long-Termism by Swedish Institutional InvestorsSophie Nachemson-Ekwall

The Impact of Consumption Situations and Culture Differences on Deci-sion Making in Food Prosumption Chunyan Xie and Kjell Grønhaug

Organizing for Success: Finnish Export Partner Groups in Focus Henrik Virtanen and Åsa Hagberg-Andersson

128

158

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NJB Vol. 66 , No. 3 (Autumn 2017) Editor‘s Letter

This issue of the Nordic Journal of Business contains three peer-reviewed research articles. In the first article, Sophie Nachemson-Ekwall (Stockholm School of Economics) analyzes the role of domestic institutional investors on the corporate governance of Swedish firms. The second article by Chunyan Xie (Western Norway University of Applied Sciences) and Kjell Grønhaug (Norwegian School of Economics) examines how variations in consumption situations and cul-tural settings impact decision making in food presumption. Finally, in the third article, Henrik Virtanen (Hanken School of Economics) and Åsa Hagberg-Andersson (The Finnish-Swedish Chamber of Commerce) focus on the cooperation and organization of Finnish export partner groups.

I hope you enjoy reading the contributions featured in this issue of the Nordic Journal of Business.

Sami VähämaaEditor Nordic Journal of Business

Editor’s Letter

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NJB Vol. 66 , No. 3 (Autumn 2017) Sophie Nachemson-Ekwall

* Sophie Nachemson-Ekwall is a Research Fellow at the Center for Governance and Management Studies at Stockholm School of Economics. E-mail: [email protected]; Tel: +46 730 703951.I thank Colin Mayer, Stefan Lundbergh and colleagues at the CGMS for valuable comments. Financial support from the L.E. Lundberg Foundation is gratefully acknowledged.

Sophie Nachemson-Ekwall*Stockholm School of Economics

Leveraging on Home Bias: Large Stakes and Long-termism by Swedish Institutional Investors

Abstract

This paper focuses on the domestic institutional investors’ ability to refocus their investments strategy in the direction of more of long-term committed capital. Suggesting a reconceptualization of domestic institutions in the sense that they can leverage on information asymmetries connected to home bias, we take an institutional approach to domestic investor rationale. We conduct qualitative and descriptive research to illuminate how Swedish institutions relate to expectations to engage in investee companies. The detected more focused investment strategies can primarily be explained through a (i) refocusing of risk-allocation mandates related to longer investments horizons, (ii) leveraging on home bias, and (iii) an owner-friendly governance model. By highlighting the embedded character of domestic institutions’ engagement, our research complements conventional ideas on institutional investors’ rational disinterest in engagement. With new norms, behavior changes.

Keywords

Corporate governance, institutional investors, long-termism, portfolio allocation models, home bias, nomination committee

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NJB Vol. 66 , No. 3 (Autumn 2017) Leveraging on Home Bias

1.IntroductionInstitutional investors, here defined as mu-tual, life insurance- and pensions funds, private, cooperative, and state owned, have emerged as the most important investor category on globalized capital markets, ac-counting for 40 percent of the listed shares (OECD 2013).1 Given that ownership matters for corporate value creation (Mayer, 2013) and that institutional investors play a spe-cial role as investors in the overall economy (Hawley and Williams, 2000; Davis et al., 2006; Rappaport, 2011), there is a general call for more of institutionalized long-term cap-ital to be committed to listed companies in the wake of the global financial crisis of 2008-2009 (Walker Report, 2009; Kay Review, 2012; OECD, 2012; OECD, 2013; EIOPA, 2013; Eurofi, 2013; COM, 2014; Nasdaq OMX White paper, 2016).

This paper focuses on domestic insti-tutional investors. These are special as they often invest with a considerable amount of home bias, i.e. they are overweight on the do-mestic market (Coval and Moskowitz, 1999). This is supported by information asymmetry (Akerlofs, 1970), lower asset management costs and lower transaction costs (Coval and Moskowitz, 1999; Ferreira and Matos, 2008; Dahlquist et al, 2003). This behaviour builds on the psychological foundation of people, including asset managers, being bounded ra-tionally in the sense that there are other fac-tors than pure economics that are included into the decision-making process (Simon, 1957).

However, institutional investors, in-cluding domestic ones, often abstain from committing capital to large stakes due to portfolio allocation strategies (Ambactsheer and Bauer, 2013), complex quantitative and

qualitative regulation (Yermo, 2008; Stew-art and Yermo, 2008), short-term evaluation metrics that promote value destructive index tracking and herding (Jackson and Petraki, 2008), a preference for exit over voice despite increasing concentration of stakes (Jackson, 2008), organizational setups that limits ac-tivities to intermediaries (Tilba and McNulty, 2013) or just a reflection of a rational choice of free-riding (Grossman and Hart, 1980). This picture appears incomplete. To explain a possible change in investing behaviour we argue that research must combine theory on home bias and rational decision-making with governance research on institutional embed-dedness and path-dependency (Granovetter, 1973; Aguilera and Jackson, 2003; Fligstein and Choo, 2005; Kallifatides, Nachemson-Ek-wall and Sjöstrand, 2010). To fill this gap this paper asks the following two questions:

• In what way do institutional investors acting on the domestic market answer calls for taking larger stakes on the do-mestic capital market?

• Which, if any, are the institutional forces that can explain a possible change?

This paper concentrates on Swedish institu-tional investors. Sweden is interesting as it has a shareholder friendly governance system supportive of voice. Nomination committees for board enrolment, a fairly recent govern-ance device in Western economies, are exter-nal and led by shareholders, and it is more or less standard procedure that one or two Swedish institutional investors participate. However, Swedish institutions have tradi-tionally behaved as mainstream disengaged institutional investors (Hellman, 2005; Kalli-fatides et. al. 2010; Nachemson-Ekwall, 2012, Nachemson-Ekwall and Mayer, 2017).

1. In OECD countries this group of institutions more than doubled their total assets under management from USD 36 trillion in 2000 to USD 73.4 trillion in 2011. The group accounted for 40 % of the assets in OECD in 2011 (Celik and Isaksson 2013, OECD, p. 9).

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We conduct qualitative and descriptive research to illuminate how 18 Swedish in-stitutional investors relate to expectations to become more engaged in corporate gov-ernance. We combine statistics on owner-ship on the Swedish stock exchange, public documents, and 46 interviews with Swedish institutional investors and related parties representing a unique sample of fourteen institutions. We reconceptualise investor domestic practises by using a three-phase model of the period 1990-2017. Looking spe-cifically at the period 2007–2017, we find that although the presence of passive low-cost in-dex funds have increased, close to 80 percent of the institutions have also increased capital committed to more focused larger equity stakes-strategies. The institutional investors explain this action through three claims: a (i) refocusing of risk-allocation mandates related to longer investments horizons, (ii) leveraging on home bias and (iii) an own-er-friendly governance model.

Our findings can be contrasted with the academics that ask for new regulation (Yermo, 2008, McCarthy, 2014, Bolton and Samana, 2013; Mayer, 2013) or focus on shareholder activism as a solution of the ownership vacuum (Becht et al, 2010; Gilson and Gordon, 2013). The study also nuances previous research on the passivity of Swedish institutional investors (Hellman, 2005).

The rest of the article proceeds as fol-lows. First, we review the literature on own-ership and control. We discuss how portfolio allocation models and regulation influence institutional investor engagement. We then introduce Swedish institutional investors as the research context. Following a pres-entation of research design and methods, including the value of qualitative study, we discuss the findings and present a reconcep-tualization of institutional investors’ invest-ment strategies. Finally, concluding remarks relate findings to current academic research and policy debate.

2. The literature on ownership and control

2. 1 Corporate Governance and ControlAcademics have studied the importance of ownership for corporate governance since Adam Smith (1776/1976) highlighted the dif-ficulty in striking the right balance between different shareholder groups and manage-ment after a founding party leaves the scene. To assure long-term value creation, countries have protective devices in place such as sup-port to long-term shareholders, takeover de-fence or measures to assure management in-dependence (Mayer, 2015). At the same time, there is a common agreement among actors that liquidity is needed on global capital mar-kets that can support both owners long-term and traders short-term (Tirole, 2006).

How different corporate-governance sys-tems empower shareholders is well described in the governance literature (Shleifer and Vishny, 1997; Hall and Soskice, 2001; Becht et al., 2002). Agency-theory pictures the classic US-listed firm with many shareholders (Berle and Means, 1932/69) where a small and dis-tant shareholder-owner (principal) lacks ability or incentives to supervise the manage-ment board (agent). The Hirschman (1970) option for the “anonymous” investor to exit, voice or remain loyal is more or less limited to exit. Agency theory’s focus on sharehold-ers is often criticized, but that is because the discussion is often limited to the relationship between owners and management (princi-pal-agent). There are other conflicts, such as the one emerging between different share-holder groups (principle-principle) where the question is how to strike the right balance between the controlling shareholders moni-toring of the executive, in the interest of all shareholders, and the risk (cost) that the con-trolling shareholders exert private benefits (Gilson, 2006).

There is also the stakeholder model, of-ten associated with Western European or

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Japanese coordinated-market economies. Here power is exercised through corporate interlocks, financial institutions or the state. However, an increased market orientation of Western economies since the 1980s has made the shareholder-value model of governance the preferred choice and created active take-over markets. Given these differences, insti-tutional theorists look to how governance is shaped by institutional embeddedness. Picturing three dimensions of corporate governance – capital, management and la-bour - Aguilera and Jackson (2003) stress the interplay of institutions and firm-level actors. Among other things, this includes countries’ property rights, financial system and inter-firm networks that shape the role of capital. Following Aguilera and Jackson (2003), we highlight three contingencies for institutional investor engagement – (i) how well a given governance system support mi-nority shareholders ability to exercise voice, (ii) reconsideration of asset-diversification strategies as well as (iii) the effect of regula-tion and codes.

2.2 Emergence of institutional investorsGovernance systems have not been designed to deal with institutional investors as a spe-cific owner category. Institutions’ logic of diversification relies upon mechanisms for monitoring portfolio performance relative to peers, and this benchmark-driven approach to investment runs counter to any active exer-cising of governance rights. Given that insti-tutional investors are more or less organized the same way in all countries and they sub-mit to the same idea of portfolio allocation models and diversification metrics, there has not been a marked difference between a US, UK based, German or Swedish institutional investor. Problems with the institutional investors as more or less passive governors have remained the same and been discussed in a number of studies (Black, 1992; Romano,

2001; Hu and Black, 2006; Hellman, 2005; Ambachtsheer and Bauer, 2013; Tilba and Mc-Nulty, 2013).

Describing a “concentration without commitment paradox”, Jackson (2008) high-lights the lack of engagement in the case were institutional investors do take larger stakes, pointing at the free-rider dilemma where a costly activity by one portfolio manager (such as research, engagement and setting a proxy fight) benefits all other institutional investors just as much. For-profit institutions’ compensation structure that promotes short-term asset gathering might also conflict with the long-term goal of the ultimate beneficiary (Monks and Sykes, 2002).

Tilba and McNulty (2013) use data from 35 in-depth semi-structured interviews with ac-tors related to British pension fund trustees. They find that the vast majority of pension funds operate at a considerable distance from their investee corporations, having delegated pension fund investment management through a chain of external relationships involving actuaries, investment consultants, and fund managers. These pension funds have neither interest nor ability to engage as owners.

Other studies focus instead on what has long appeared to be the solution to the lack of institutional investor governors – share-holder activism (Becht et al., 2010; Gilson and Gordon, 2013). These activists are usually or-ganized in hedge funds, they have a focused investment strategy and own shares in a handful of companies, were they take a large stake to be able to influence the board. Gilson and Gordon (2013) argue that institutional investors are not passively free-riding on the activist’s work, organized as “rationally apa-thetic” in the traditional sense of Berle and Means’ dispersed owners, but instead are “rationally reticent”: the intermediary insti-tutional holder will respond to activist pro-posals but are unlikely themselves to create them.

Leveraging on Home Bias

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However, shareholder activism has gener-ally not been able to trace exceptional perfor-mance (Romano, 2001; Bebchuk et al., 2013) and there is a lack of research that addresses domestic institutional investors’ engagement in a block-holder setting.

2.3 Risk-taking and portfolio allocation models Since the 1980s, prudent asset management has been synonymous with diversification and risk allocation in accordance with the principles that follow from the adaption of modern portfolio theory (MPT) and the ef-ficient market hypothesis (EMH) (Markow-itz, 1952; Miller and Modigliani, 1958; Fama, 1970). Successful asset management is meas-ured as the relative performance of a portfo-lio of assets in relation to a selected bench-mark or index.

Fund management is further divided into “passive” or “active”. Passive funds hold all shares in an index (“index-trackers”) or a virtual exchange traded fund (ETF). Active funds try to add value by beating the bench-mark. A manager can do this by selecting in-dividual stocks or by tactical asset allocation that builds on factors such as overweighting particular sectors of the economy.

Although MPT is conceptually appealing it has shortcomings that are widely docu-mented (Shleifer, 2000; de Graaf and John-son, 2009; Heinemann and Davis, 2011). The theory presupposes that market actors are rational, fully informed and that occasional mispricing of shares is immediately corrected and the share price returns to its ‘correct’ value. But markets may misprice risk and en-hance short-termism in the sense that money today is valued more than money in the fu-ture (Haldane and Davies, 2011). Such myopic behavior is enhanced by mutually reinforc-ing short-term expectations by companies, investors and other key actors in corporate governance (Jackson and Petraki, 2011). Mar-kets where a critical mass of investors rely on

the same MPT-metrics and share a preference for shareholder-value maximizing govern-ance might even explode in a systemic failure (Davis et al., 2009; Haldane and Davies, 2011) such as the 2008 financial crisis. British econ-omist John Kay writes that this investment style goes counter to societal interest as most clients, not least pension fund members, are more interested in long-term absolute return (Kay Review 2012) which moves benchmark metrics closer to the overall GDP growth.

The real value of diversification and stock picking can also be questioned. Studies show that most so-called active portfolios are at the most semi-active, index trackers or closet index funds that cost money but add little or no value (Ibbotson, 2010; Rappaport, 2012, p. 211). Studies also question how much di-versification is needed to deliver active, cost efficient management. Full diversification can for example be reached with ten to fifteen stocks provided these are carefully chosen (Archer and Evans, 1968). A more random se-lection gives 30 or 40 stocks (Statman, 1987). Petajisto (2013) documents how focused, highly concentrated funds, outperform broadly diversified funds.

An additional issue relates to liquidity. Coffee (1991) and Bhide (1993) argue that there is a trade-off between engagement long-term and trading where liquidity is harmful to voice as it facilitates cutting and running. Liquidity also increases focus on market cap-italization. Large institutional investors typ-ically have a preference for large companies and this effectively locks out investments in smaller companies. In summary, a belief in the EMH has made many institutional inves-tors focus on low-cost index tracking strate-gies and short-term evaluation measures. In the post-financial-crisis era, however, a grow-ing number of academics support long-term investing and larger stake formation.

This paper specifically concentrates on the issues related to home bias and embed-dedness where institutional investors have a

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preference for investing on the home market. There are theoretical merits both for global diversification and low-cost index tracking strategies. Despite this, home bias exists and is supported by arguments such as better in-formation, lower asset management costs and lower transaction costs (Coval and Moskow-itz, 1999; Ferreira and Matos, 2008; Dahlquist et al, 2003). Domestic institutional investors can, just like other domestic investors, lever-age on information asymmetries (Akerlofs, 1970) related to, for example, language bar-riers and better access to governance. This be-haviour builds on the theoretical foundation of people being bounded rationally in the sense that there are other factors than pure economics, like relationships and trust, that are included into the decision-making pro-cess (Simon, 1957). For a number of reasons, related both to ideas of diversification and different regulations, domestic institutional investors have not in their investment strat-egies leveraged on the special advantage of this home bias. In general, they have invested with the aim of outperforming the home market index rather than in focused large and often less liquid stakes. In sum, there is a growing academic disbelief in the EMH and increased support for long-term absolute return investing and larger stake formation. It can be hypothesized that this might leave room for more home-bias and engagement, when possible. How such a movement might be hindered or supported by regulation and codes is discussed next.

2.4 Regulation, hard and softAs fiduciaries, portfolio management obeys qualitative rules related to concepts such as prudence, loyalty and impartiality (Yermo, 2008). They also obey quantitative rules that regulate the allocation between different as-set classes, countries, or exposure to certain companies. There are also regulations that re-flect political worries that institutional inves-tors might pursue goals that diverge from the

long-term interest of the ultimate beneficiar-ies (Fligstein, 2001; Roe, 2003; Gourevitch and Shinn, 2005). This means that the investment behavior of domestic institutional investors reflects the positions they play in society.

When the US pensions plan from 1974, the Erisa-Act, stipulated that prudence in asset management implied diversification, this in effect limited influence from workers unions (McCarthy, 2014). The UK takeover regula-tions restrict the formation of concert parties, as such limiting the ability for institutional investors to form coalitions with other par-ties to influence governance activities. In the US, the management board controls proxy voting for directors on the AGM. In countries were shareholder power is strong, like in Swe-den, ownership limits seem to prevent insti-tutional investors from becoming too active owners (Pålsson, 2002 & 2012).

There are also different kinds of regula-tion affecting different investor types. Open-ended mutual funds that obey the popular European Ucits rules must invest in at least 16 stocks. Life insurance companies follow solvency requirements where market-to-mar-ket valuation work against investments in illiquid instruments and effectively limiting domestic share exposure (G30, 2013).

In the post-financial-crisis era, a grow-ing body of international actors argue for prudent asset management of long-term investments to be related to long-term com-mitment. Reports from OECD (2012), EIOPA (2013), and Eurofi (2014) all recommend a revision of capital requirements by pension funds, abandonment of market-to-market valuation of listed stocks and the moving out of index-relative evaluations to more absolute evaluation. The UN Principles of Responsible Investments (UNPri) wish to see more long-term investments in innovation, infrastructure and SMEs. Engaged and active long-term asset management appears also to get an extra push by focusing on sustaina-bility and ESG-factors (environmental, social

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and governance). In an analysis of 190 stud-ies, Clark et al. (2015) finds a positive corre-lation between diligent sustainable business practices and financial performance. The British governance code, the former Com-bined Code, includes a section that advises companies on how to interact with its institu-tional owners (FRC, 2014) and has introduced a stewardship code (FRC, 2012). France and It-aly have a system where domestic sharehold-ers receive double voting rights after holding their shares over a longer time period (Bolton and Samama, 2013).

There is also an emerging discussion of the meaning of prudence in governance. A report from the UK Law Commission (2014) claims that it is in line with prudent invest-ment decisions to make investments that are based on non-financial factors, provided that they have good reason to think that scheme members share the concern and there is no risk of significant financial detriment to the fund (p. 135). This gives an asset manager a certain freedom for example to focus on sustainability and declining a (short-term attractive) hostile-bid offer on an investee company. In recent years, there have been an increased number of media and company reports on institutional investors that take 10-15 larger stakes in a focused fund portfolio and invest with a sustainable commitment.2

Consequently, domestic investment pol-icies of prudent asset management are in-fluenced by societal expectations, including hard and soft laws and norms. Institutional embeddedness (Aguilera and Jackson, 2003) works as a driving force behind domestic in-stitutional investors’ decisions to engage or disengage in the governance of investee com-panies. In this context, we bring to the dis-

cussion the possibility that Swedish domestic investors, if they choose to reconsider their investment strategies in the direction of tak-ing larger stakes and invest more long term, might engage more as corporate governors than they traditionally have done and than their international counterparts do.

3. Research context: Swedish institutional investors Sweden has a high concentration of domestic institutional investors, controlling directly 23 percent of the capital of the Stockholm Stock Exchange (see Table 1). Foreign investors, with the great majority being institutional, control an additional 40 percent, which means that universal owners own more than 60 percent of the SSE. In 1990, the year before Sweden opened up for foreign direct invest-ments on the stock exchange, Swedish insti-tutional investors such as National Pensions Funds, (SNPFs or often addressed as Allmänna Pensionsfonder, AP1–AP4), life insurance and mutual funds controlled 28 percent of the SSE and foreign investors close to 8 percent.

While mutual funds have grown from 8.5 to 12 percent, the SNPFs and life pension funds have reduced their exposure on the SSE from 6 to 2.5 percent and from 14.5 to 8 percent, respectively. Reregulation and the ability to investment abroad explain part of the change.3 In addition, when the state-owned AP-funds (Swedish National Pension Fund SNPF) were reformed in 2001, the Swed-ish stock portfolio of AP4 was split into four equal sized funds. Around the millennium, Swedbank became more diversified and European. At the same time Swedish institu-tional investors as a group, began to bench-mark portfolio performance. Swedish retail

Sophie Nachemson-Ekwall

2. For example Canadian pension funds CPPIB, PGGM, the coordinator of the five state controlled Dutch pension funds, Generation Investment Management, started in 2004 by Al Gore, as chairman, and asset manager David Blood and Governance for Owners started in 2004 by former asset managers at Hermes, the pension fund of British telecom.3. Swedish institutional investors were allowed to invest freely outside Sweden in 1989.

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funds have also followed an international trend to increase assets in pure index-track-ing mandates and ETFs, accounting for 70 percent (SEK 26 Billion) of the net inflow in 2016 (Swedish Investment Fund Association, January 2017).4

Consequently, Swedish institutional in-vestors around the millennium moved from an asset management style where it was com-mon for them to control collectively 15–20 percent of capital in most large companies (Sundqvist, 1995) to portfolio diversification models and benchmarking against different indices (Hellman, 2005). The companies that previously had large Swedish institutions as minority owners (Table 2) include for ex-ample Ericsson (Skandia and AP4 had 9 % of capital), Electrolux (Skandia, AP4 and Nordea 15 %), Atlas Copco (Swedbank Robur 12 %), As-tra (AP4 and AMF 8 %), Asea (AP4, SPP 9 %), Volvo (six institutions had 19 %), SSAB (5 in-stitutions had 24%), Skanska (Swedbank Ro-

bur and AP4 21 %), SCA (8 institutions 26 %), Industrivärden (Swedbank Robur 17 % and 3 more 34 %) and Gambro (4 institutions 29 %). By 2005 all had sold down their holdings. Ta-ble 2 demonstrates this change of investment policy related to reducing stakes in stocks on SSE, taking the examples of Electrolux, Erics-son, H& M and Sandvik.

The evolving ownership landscape has had implication for corporate governance. The Swedish governance regime is consid-ered very shareholder friendly and open for takeovers (Kallifatides et al., 2010; Nachem-son-Ekwall, 2012). It is based on a tradition of actively involved block holders where influence is enforced through the right to control the board chair and a system of dif-ferential voting rights. This legacy of the ac-tively involved block-holders has historically been supported by a system of closed end in-vestment funds (the so called CEIFs with the Wallenberg sphere and the Handelsbanken

Leveraging on Home Bias

4. The overall value of the retail-index market grew from eight percent of retail asset fund-market in 2010 to fifteen percent in 2016. Although the statistics include net inflows in both Swedish and foreign funds, it indicates how investment-practise change.

% YEAR

CORP´S & ORGS

CEIFS MUTUAL FUNDS

LIFE INSUR.

SNPF STATE HOUSE- HOLDS

NON- PROFITS

FOREIGN BILLION SEK

1986 17 13 6 14 5 2 25 10 8 500

1990 23 10 8 14,5 6 2 18 8 8 545

1995 10 7 9 13 4 3 15 8 30 1 200

2000 9 6 8 10 4 5 13 5 39 4 093

2005 11 5 12 9 3,5 4 15 5 35 3 054

2010 11 5 12 9 3 4 13 4 38 3 701

2015 14 6 12 7,5 2,5 2 11 4 41 6 071

2016 14 5,5 12,5 8 2,5 1 12 4 39,5 6 500

Source: Adaption from Statistics Sweden (March 2017), only capital, not voting power.CEIFs (Closed-end investment funds; Investor, Industrivärden etc.)SNPF (Swedish National Pension Funds, AP1–AP4)

Table 1: Ownership on the SSE

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Sophie Nachemson-Ekwall

Table 2: Changing stake-holding 1985–2015

Source: Aktieservice. Gray area highlights time of large investments. Many of these investments included large voting power which was not used for particular influence.

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sphere) and crossholdings, the influence of which have diminished during the last twenty years (Angblad et al., 2001; Burkart and Lee, 2008; Henrekson and Jakobsson, 2012). Thus, Swedish incumbent block-own-ers have, despite their decreased capital hold-ings on the stock market (and a high number of takeovers), been able to remain in the “driver’s seat”, supported both by the Compa-nies act and regulation limiting investments and voting by domestic institutional inves-tors. The usual procedure up till the end of the financial boom year 2007–2008 was that Swedish institutional investors acted pas-sively when they participated in nomination committees, either supporting larger share-holders (Hellman, 2005) or selling at times of takeovers (Kallifatides et al 2010; Nachem-son-Ekwall, 2012). For a long time, activism by institutional investors was limited to a few high-profile cases where media outcries were highly effective.5

In the post-financial crisis era, the influ-ence of minority shareholders is enhanced by the formalization of a shareholder-appointed nomination committee made up of represent-atives of the largest shareholders (Swedish Code, 2015; Kallifatides et al., 2010; Nachem-son-Ekwall and Mayer, 2017). A typical NC will consist of one or two representatives for the controlling shareholder, acting as Chair and two or three institutional investors. These are likely to be Swedish. Foreign institutional investors usually abstain from participating. The general reason given is that they do not understand the model, there is a language barrier, and that there are problems related to allocation of time (Ehne, 2014).

Concerted activities among shareholders are thus encouraged rather than explicitly restricted as in the UK. There is generally high trust between majority and minority share-holders (Gilson, 2006; Sinani et al., 2008).

Nevertheless, the influence of Swedish institutional investors is limited. Part of this can be related to an historical concern of center-right political parties that corporat-ist and national pension funds, which play a large role in the Swedish welfare state, might take over the control of enterprises and so-cialize private businesses.6 There has been a parallel concern that the four large banks that control mutual funds in Sweden (Han-delsbanken, Swedbank, SEB and Nordea) will act in the interest of their related own-ership spheres rather than in the interest of their fiduciaries.7 Swedish legislation there-fore caps the influence of both mutual-fund groups and the four SNPFs in a specific in-vestee company to ten percent of shares or votes. In addition, each SNPF may only own 2 percent of the SSE. In practice, the SNPFs have pursued diversified investment strate-gies that have fallen short of these limits as the cost of investing time and knowledge supersede the limited ability to allocate enough capital.

Private and corporatist pension funds have more freedom in making specific in-vestments, but are limited instead by capital requirements (i.e. solvency rules such as stip-ulated through the IORP, 2003/2016). In gen-eral, Swedish life pensions have longer com-mitments than pension funds in continental Europe, thus giving them more flexibility to take on risk and invest in more volatile eq-

Leveraging on Home Bias

5. Among the high profile cases are the halted Volvo-Renault deal (1993), the crash of the insurance company Skandia (2001), the ABB-scandal (2000), and lately, the criticized cross-holdings between Industrivärden and Handelsbanken (2015). 6. This concern still prevails and can be related backto the intense debate of the planned introduction ofthe Swe-dish wage-earners funds7. This would historically be especially relevant for Handelsbanken, SEB Group and Swedbank with their respec-tive involvement in the financing of different parts of the Swedish industrial (HB and SEB) and corporatist sector (Swedbank).

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uities.8 Mutual funds are, in addition to the Ucits-directive, limited by a recommendation not to gain dominant influence over a com-pany’s management, generally perceived to mean 10 percent of votes or shares (Law on investment funds 2004:46).

Furthermore, control and engagement are often related to the presence of multiple voting stocks. There is, however, no legisla-tion actually hindering institutional inves-tors from buying shares with multiple voting stocks norms and rational logics stops them.

Limits on control means that buying multiple voting shares will hinder some insti-tutional investors from investing as much as they wish. Statutes claiming that investments should only focus on economic performance have also been interpreted as buying less liquid multiple voting stocks, as to gain influ-ence, not being in congruence with prudent asset management. As a result, power exer-cise has historically been left in the hands of family owners, financial investors or activist block-holders.

Despite the above limits to universal shareholder engagement, Swedish institu-tional investors are active on the domestic market. All the large investors publish stew-ardship codes, but there is no general one like the UK Stewardship Code (FRC, 2012). Institutional investors generally participate in self-regulatory bodies and on nomination committees (Nachemson-Ekwall, 2012). All large institutional investors have signed dif-ferent international conventions and 12 are signatories of UNPri.

A few in-depth studies with both quan-titative and qualitative data have been pre-viously conducted to explain how Swedish institutional investors act on the domestic market within this regime and limitations. Using data from the mid 1990s, Hellman (2005) finds that institutional investors do not assume active ownership because they

lack the organizational capacity or design to acquire adequate knowledge about specific investee companies. As in Tilba and McNul-ty’s British study (2013), Hellman finds that institutional investors are geared towards exit behaviour because of their dependency on external advisors and their over-emphasis on quarterly financial information.

Otherwise the general picture is that the activities by Swedish institutional investors on the domestic market are influenced by a quest for societal legitimacy (Bengtsson, 2005), and they are happy to form coalitions with other institutional investors (Jansson, 2007). They are also quick in their decision to sell during a bid, tracking relative stock per-formance on a short-term basis (Kallifatides et al., 2010; Nachemson-Ekwall, 2012). As a re-sult, Swedish institutional investors have not been as active as corporate governance actors as the Swedish governance framework would seem to allow, governance usually allocated to the largest owner, which is likely to be a family, entrepreneur, CEIFs or an industrial owner, and the cases of shareholder activism limited to a few highly publicized cases.

A number of actors have highlighted the lack of long-term and committed in-stitutional capital to SMEs, small and mid-dle-sized Swedish enterprises (Nasdaq OMX Stockholm, 2013/2016; EU Commission Re-search and Innovation, 2013; Confederation of Swedish Industries, 2014: Nachemson-Ek-wall, 2016). Henrekson and Jakobsson (2012) and Nachemson-Ekwall (2012) point to the large number of Swedish listed companies that are taken over by foreign companies. In 2014, the right-of-centre government asked capital-market actors to present ideas on how to enhance long-term ownership.

However, there appears now to be move-ment by institutional investors in the direc-tion of long-term and committed investment practises. When the health-care provider

Sophie Nachemson-Ekwall

8. This was highlighted in the Swedish public debate related to the introduction of the IORP Directive; SOU 2014:57 – En ny reglering för tjänstepensionsföretag (Fi2014/3021).

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Capio was reintroduced on the SSE in June 2015 four investors identified themselves as long-term, committed “anchor” owners, three of which were domestic Swedish insti-tutional investors.9 In December 2016, Chi-nese owned Volvo Cars attracted SEK 5bn of new Volvo preference shares from AMF, AP1 and Folksam, thus signaling expectations of a listing on Nasdaq OMX. In addition, the domestic ten percent limit to voting rights by mutual funds is being tested. Mutual-fund groups can increase ownership by complying with an alternative investment-fund directive (AIFM, 2011) or by incorporating outside Swe-den. Nordea funds moved its legal entity to Finland in 2014. In summary, there are indi-cations that a possible change in investment rationale might be on its way, thus creating conditions for novel qualitative research.

4. Research design and method This study answer calls from Zattoni et al. (2013) for governance research to move away from agency theory’s preference for quanti-tative methods in the direction of collecting real-life data in order to incorporate social phenomena into corporate governance the-ory. Compiling an exhaustive list of Swedish institutional investors active on the SSE is fairly easy. Ownership of Swedish companies is registered through the Euroclear database. SIS Ownership Service, Aktieservice.se and Holdings.se compile all this data and offer a transparent view of all shareholdings and owners. The data provides a 15-year history and is updated on a quarterly basis. From this data, we compile a list of the 25 largest investors on the SSE. To get a full picture of the asset management strategies of the do-mestic institutional investors, we compiled a parallel list of the 18 largest Swedish asset managers. Our final list of targeted institu-tional investors covers fifteen actors, one activist hedge fund and AP7, smaller state

pension fund with different regulation than the SNFPFs out, of which one declined partici-pation. Together these institutional investors had approximately SEK600bn invested on the SSE, corresponding to about 17 percent of the total market capitalization. The numbers of investee companies were stratified on a 3% ownership level, the level usually called a stake in the international governance litera-ture and a 5% level in line with stock exchange flagging requirements. Sample periods were the years 2001, 2007, 2015 and 2017, thus in-dicating possible refocus of the investment style in both the pre and the post financial crisis period.

Additional data on individual invest-ments in different asset classes were com-piled from public accounts. Following Bansal (2012), we made use of an eclectic search pro-cess in compiling material from each organi-zation to enhance our ability to pose relevant questions during the interviews. Interviews were arranged with a total of 46 actors (Ap-pendix A provides the list of respondents). Data was collected between December 2013 and January 2015. All interviews started with open-ended questions (Noaks and Wincup, 2004) that led answers on the key factors that govern the particular organization’s deci-sions to invest or not in specific listed compa-nies. 43 semi-structured discussions with 46 respondents were conducted, lasting 40–90 minutes. More interviews would likely add scope but not contribute to the theoretical question: as such the study reached a level of saturation (Strauss, 1967; Eisenhardt, 1989). Appendix B provides the list of questions. Not all were posed to all respondents. Follow-ups were done in both 2016 and 2017.

4.1 Data and Documentary Analysis The digital recordings (and three collected only through note taking) were transcribed; 34 hours of recordings became 360 pages of

Leveraging on Home Bias

9. SNPF4, Swedbank Robur and Handelsbanken funds took 14 % of the stocks and the family trust af Jochnick an additional 6.5 % (Capio, press release, June 9, 2015).

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transcriptions (Times New Roman; 12 point; single spacing). Using the NVivo research software we coded concepts and phrases into categories and topics to structure analysis. Figure 1 summarizes the coding schemes. First the texts were coded as first-order concepts using both phrases and related words to pro-duce sixteen main categories (mother nodes) and 58 subcategories (daughter nodes).

These nodes can broadly be categorized into four topics to offer general insights into factors that either support or restrict the or-ganization from taking larger stakes in do-mestic investee companies. In the next step of data analysis, we used both adductive and de-ductive reasoning to identify novel patterns and links in the material for comparison with the existing literature (Strauss, 1987: Eisen-hardt, 1989) on asset-management strategies and institutional investors as corporate gov-ernors. In the process, it became clear that an organization’s perception of long-term

investing and value creation was not related to its specific role as a mutual fund, or fund for private or state-controlled pensions. Fur-thermore, in some organizations a large stake commitment was anchored in a top down process; in others, it had emerged from an individual asset manager. The choice to in-vest in larger stakes reflected a combination of the profile of an existing asset portfolio, the risk-allocation metrics and evaluation periods, the role of the CIO, the educational background of the people employed and the access to capital.

The multiple accounts and comparisons could then be streamlined into eight 2nd or-der themes. In the last iteration, the focus was moved to detecting arguments for, and rela-tionships relevant to the development of a fo-cused Swedish mandate. This emerged as three aggregate themes manifest as a 44-page docu-ment of quotation to be translated into English and double-checked with respondents.

Statements that describes strategies related to asset manage-ment, post financial crisis, different asset classes, portfolio-al-location models, external or in-house mandates, the meaning of value creation, index-tracking, active mandates, investment horizons, long-term absolute or short-term relative strategies, evaluation periods, investing in larger stakes, and developing

focused mandates

Statements related to the institutions` organizational profile, how different regulation, mandates and size influence choice of investment strategies, the role assigned employees, the

role of the CIO, the CEO, in-house competence, classic value investing, the meaning of fiduciary responsibility, adapting to

the new directives for the SNPFs, incentives and bonuses and the effect of lowering costs.

Statements explaining investments in Swedish equities, home market bias compared to foreign investments, relationship with controlling owners, engagement with other institutional

investors, participation in nomination committees and boards, contribution to developing governance practises, views on

differentiated voting rights, dialogue with the investee company, stands on takeovers and activists.

Statements descibing the influence of different types of regulation SNPFs, private or corporatist pension funds and mutual funds, ownership limitations that differ depending on investment organization, capital rquirements, sustainability

metrics and responsible investments, asset liability metrics and value at risk.

Reconsidering risk-allocation mandates in the post financial

crisis era

Consentrated, active absolute mandates

Views on long-termism

Views on Swedish corporate governance

Employees and incentives

Home bias

Sustainability

Regulatory limits

From passive index to active, absolute return

Leveraging on home bias

Swedish corporate govenance

1ST ORDER CONCEPTS 2ND ORDER THEMES AGGREGATE THEMES

⎫⎬⎭

⎫⎬⎭

Figure 1: Coding scheme

Sophie Nachemson-Ekwall

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All the institutional investors provided public documentation in the form of annual reports and accounts, performance evalua-tions and asset-allocation mandates. Most of them also provided material related to corporate governance policies, sustainabil-ity reports and participation in nomination committees.

An understanding of the influence of pol-icies and regulations on asset management in different organizational setups was acquired by studying official material and policy doc-uments (reports from OECD, G20 and EU). In relation to the retail funds, the documenta-tion included the UCITS IV Directive (2009), the AIFM Directive (2013), ELTIF (2013) and Law (2004:46) on Investments Funds. In relation to the SNPFs, the documentation included the Law (2000:192) on Swedish National Pensions Funds and the proposed reformation of the SNPFs (SOU 2012:53). In relation to the private life insurance and occupational pensions industry there was a need to understand sol-vency rules.

5. Research findings In this study, we find that almost all the do-mestic institutional investors take larger stakes in investee corporations on the domes-tic stock market. Table 3 lists the stakes taken by the 18 largest Swedish institutional inves-tors and their investments concentration in 2001, 2007 and 2015 as well as 2017. There are 250 companies listed on the SSE, large as well as midsized and small. In 2007, Swedish institutional investors held few stakes larger than a few percentages. Three had portfolios of around 30 or 40 stocks already before. Fol-lowing the financial crisis (2008–2010), there appears to have been a re-concentration, al-beit not to the levels seen before the millen-nium. Of the 18 largest Swedish institutional investors on the SSE, making up 21 percent of the SSE’s value, 15 have increased concentra-tion. At the same time, the overall presence on the SSE has been reduced by a few per-

centages (as shown in Table 1) indicating that the focus is probably higher. This includes Folksam and Skandia, both having made large investments in specific companies, the financial institutions Swedbank and Skandia AB. In 2015, only two had retained a dispersed investment portfolio.

Two have reduced holdings, AFA and Alecta. In the case of Alecta, the investment style had been to concentrate on larger stocks with the effect that stakes in specific com-panies have gone down (as shown in Table 3). Before the millennium, Alecta held more than 60 stocks. By 2005, Alecta’s portfolio had been reduced to 30 stocks. In 2015, over 98 percent of its equity assets were allocated to 20 stocks. Interesting here is the enhanced focus that shows up when statistics also in-clude 2017. The majority of the institutional investors have enhanced the focus further during the last two years, Swedbank, for instance, moving from 89 holdings above 3 percent to 139.

Overall, the concentration of stakehold-ings identified in Table 3 reveal how the allo-cation of capital and resources to committed and engaged stakeholdings reflect a mixture of the organizations’ individual preferences and related risk mandates that are limited by quantitative regulation. There are clear differ-ences between the risk taking in life-insurance funds and the state-controlled pension funds on the one hand and the profit-driven mutual fund industry on the other hand, where re-sponsibility for risk is transferred to the indi-vidual investor. In the SNPFs and the life-pen-sions funds, the board of trustees decide on the long-term goal, usually based on different types of asset-liability management studies (ALM-studies). The board of director sets a given risk mandate that might be stated, for in-stance, as: “volatility might not exceed 10 percent on a daily basis”. In the private and corporatist life- and state pension industries, the CEO and CIO have been involved in the strategy for the allocation of capital to different assets (bonds,

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infrastructure, property, private equity-funds, stocks etc.). In the mutual fund industry, allo-cation appears instead be decided by the CEO and sales manager, and then approved by the board. All mutual funds have both index-man-dates and active mandates with large stakes and stock picking.

The most relevant factors influencing these decisions are discussed below, starting with a description of how risk-allocation mandates have been refocused to enhance performance. We then move on to explain how the efficacy of engagement is contingent on the ability to leverage on home bias, an owner-friendly Swedish governance model and a quest for legitimacy in relation to reg-ulation and sustainability.

5.1 Reconsidering risk taking and concentration in the post financial crisis era Almost all of the institutional investors in this study explain how poor performance during the years just before the financial crisis or as a direct result of the financial crisis 2008-2010 spurred a need to reconsider asset-manage-ment strategies. The CEO at a SNPF explains:

“Before active mandates and passive index tracking was mixed together and much energy was spent on the management of external and distant mandates. A decision by the organiza-tion to reduce exposure to one stock market, such as moving out of US stocks into Swedish stocks, would often distort alpha performance in some part of the portfolio. Moreover, external mandates did not produce real diversification.

Sophie Nachemson-Ekwall

No. of Stocks>3% >5%

2017 Institutional Investor 2001 2007 2015 2017 2001 2007 2015 2017 Focus B.SEK Total no. stocks1 Swedbank Robour 50 57 89 139 27 29 55 102 + 213 2132 Alecta pension & funds 29 21 18 22 7 15 9 12 + 152 36

3 AMF pension & funds 19 8 24 36 9 5 11 16 + 145 1614 SHB funds 11 6 52 70 2 4 19 34 + 114 1845 SEB funds 35 20 31 44 21 6 16 23 + 95 2916 Nordea funds 14 25 46 49 4 8 26 31 + 69 1987 SNPF4 7 17 36 55 0 8 15 31 + 58 1358 Skandia life & funds* 43 32 12 16 15 26 6 8 (-+) 56 6779 Didner & Grege funds - 16 19 26 - 7 9 13 + 49 71

10 Folksam ins+KPA** 0 0 1 1 0 0 1 0 (=) 46 5011 Lannebo funds - 15 50 46 - 8 32 37 + 44 9712 Länsförsäkringar funds 3 21 24 24 0 5 14 19 + 43 24313 SNPF3 2 3 5 9 0 0 3 5 + 38 15514 Carnegie funds - 6 10 19 - 0 8 16 + 34 6715 SNPF1 0 2 3 10 0 1 3 6 + 30 2616 SNPF2 5 4 10 14 0 1 5 6 + 30 15917 AFA insurance 6 24 5 11 1 13 3 2 (-+) 30 6018 SPP funds - - 0 0 - - 0 0 (=) 29 77

Source: Aktieservice, 2007; Holdings.se 2016* Bought Skandia AB for SEK 22.5 Billion in 2011, and sold off parts of the Swedish portfolio** Bought 10 % in Swedbank for SEK 10 Billion in 2008

Table 3: The largest Swedish institutional investors and their stakes on the SSE

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So, we began to reduce risk-taking and costs, fir-ing the number of analysts. However, the result was still disappointing.”

Hence, in the aftermath of the financial crisis a number of different strategies have emerged. The interviewees describe a period of revising with a process testing different strategies over a number of years (absolute mandates, con-centrated strategies, Swedish/foreign, index, external mandates/in-house, private equity, hedge-funds, tactical asset allocation, etc.). The boards of directors have initiated inter-nal discussions about the competitive edge for their particular organization, about how risk is best handled in relation to obligations, and how various performance measures in-fluence possible investment horizons.

Within life insurance and the SNPFs, the interviewees describe the new goals as a move away from “a return of x % given as low risk as possible” to a goal to “maximize return within the limits of x % volatility calculated as an average of the whole portfolio.” One SNPF has reduced the number of stocks in the Swedish portfolio from 60-70 stocks in 2010 to close to 30 stocks four years later. The foreign portfo-lio has been reduced from 250 to 100 stocks. The CIO of this SNPF explains:

“The board and management discussed a set of investment beliefs, like a belief that financial markets aren’t all together efficient. We no lon-ger think that index investing is the optimal way to manage assets. We believe that active bets might lead to better performance. The board also relate the risk mandate to its long-term perspective. My job is to translate this risk man-date into operational decisions. One mandate focus on quantitative modelling and beta anal-ysis; another on internal stock picking built up around engaged ownership and sustainability screening. We also have alternative investments where we leverage on our view of long-term in-vestments and illiquidity.”

Two life-pension funds, both pursuing concentrated investments on the SSE, have strengthened their commitment to long-

term investing. For these funds, concen-trating investments to stocks in fewer large companies is associated with lower cost, lower turnover and increased time spending on learning each company. Both hold some thirty Swedish companies that have been chosen independently of any index. They have outperformed benchmarks over the past five years. The head of equities at one of these life insurers explains how it leverages on a fo-cused mandate:

“We know our companies well; we want to be proud of them and feel confident with their per-formance long term. We also have a low turn-over of only 20 percent annually, which means that the whole portfolio is changed every five years. Some positions we have had for a very long time. It all depends on how the underly-ing business performs. It is a very cost-efficient strategy that supports performance and makes us focus on long-term value creation rather than on expensive trading.”

The other life insurance company has con-centrated 98 percent of the assets allocated to the SSE to 30 stocks. The head of asset man-agement explains:

“We were never an index tracker, but five years ago we had 60 stocks in our Swedish portfolio. Now we have 46 and I’d be happy if it was only 40. With fewer stocks governance becomes easier. It also reduces risk and it keeps the cost down. We can take large long-term bets on Swedish individual stocks. We are well capital-ized and need not worry about short-term risks. If we need liquidity we can always reduce global portfolio instead.”

The bank-controlled mutual-fund represent-atives interviewed in the study all described themselves as being in a process of devel-oping both more low-cost index-managed funds and more active long-term fund man-dates. The chair of one bank-controlled mu-tual fund that has moved towards absolute investing explains:

“The (mutual fund) industry is used to bench-marking, but it didn’t bring any real value to

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our customers. We became short-term. Now we focus on creating long-term purchasing power for our customers and to do that we have to create real value. Now we have to take larger bets and invest with a longer time horizon. We have moved from evaluating performance on one month or six month basis to evaluating per-formance over three or five years instead. The active stock mandate in Sweden has a five year investment horizon.”

One SNPF has continuously held a large share of Swedish stocks, constituting 18 percent of total assets. Around the millennium both the Swedish and the global portfolio were bench-marked against the main indices: it under-performed competitors. Now the global stock mandate is mainly passive and the Swedish mandate focused on stock picking. The per-son responsible for corporate governance at this SNPF explains:

“If we want to perform better long term, we need to be able to focus on absolute return and risk compensation instead. Today we have committed SEK 8 billion in capital to long-term investments in larger stakes. We don’t track in-dexes any more. This gives us more flexibility. The investments can be in small, medium size and even large companies. The investment hori-zon is between three and fifteen years.”

But a move into index investing can also bring with it larger stakes. If a fund is large, a more passive index strategy will lead to more in-vestments in SMEs than previously, and given that institutional investors seldom buy SME stocks, a large fund will easily end up as one of the largest investor. A deputy CEO at one of the bank controlled mutual funds explains:

“Before we sat on 20 nomination committees but now we sit on 30 nomination committees. It feels strange since we have actually reduced ex-posure to the Swedish market. This reflects two strategies: more indexing, which means we be-come exposed to small companies that the other institutions shy away from, and we also started a specialized SME fund.”

In summary, we observe a clear and signifi-

cant connection between an effort to enhance performance in listed equity investing by re-considering a one-sided dependency on the EMH and instead separating mandates into passive index investing, active tactical man-dates and focused stock-picking mandates. It is this third strategy that over time has devel-oped into larger-stake investing on the SSE. Next we explain how these focused strategies enable engaged investment strategies on the SSE.

5.2 Leveraging on home bias Sweden makes up around one percent of the global capital market. Yet, domestic institu-tional investors have allocated between 10 and 20 percent of total assets under manage-ment to the SSE. Of the total stock mandate between 30 and 50 percent is invested on the SSE. The mutual funds all have dedicated Swedish funds.

Regardless of which investments style, index, active, or engaged, all institutional investors in this study adhere to the standard description of the merits of home bias. The companies on the SSE are perceived as being well managed, and they deliver good perfor-mance over the long term. The head of stock investing at a life-insurance company with a more diversified strategy explains:

“Our diversified asset portfolio is very Swedish. 70 percent of assets are invested in Sweden. We have 10 % in Swedish stocks. We believe in home bias. We have been around for a long time; we know our companies, engage in corporate gov-ernance and can talk to the directors. I would describe us as hyper active on the home mar-ket. It pays off long term. And our property and bond portfolios are Swedish and very much of our private equity-portfolio. Outside Sweden my network is weaker. In Asia I am a nobody.”

All institutional investors highlight the close interaction between domestic institutional investors in the Swedish corporate govern-ance model. Large shareholders are expected to be engaged and to coordinate activities.

Sophie Nachemson-Ekwall

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Everyone knows each other. A chair can eas-ily get in touch with the five largest domestic investors whereas the foreign institutional investors are either disengaged or difficult to reach. The head of sustainability and gov-ernance of a bank-controlled mutual fund describes its role:

“We are neither passive nor incompetent. We have been practicing governance for twenty years now. When we make large investments, we engage long term. Sweden is in the forefront in this process. It is expected of us that we are engaged and responsible. See how much the me-dia is writing.”

5.3 Swedish governance and the nomination committeeAll the institutional investors in this study participate in the work of the Swedish model of an externally elected nomination commit-tee usually made up of the four largest share-holders. Directorship is delegated to either controlling shareholders or independent directors. There is a widespread view among the domestic Swedish institutional investors that institutional investors should not sit on boards, and their classic position has been to see participation in the nomination commit-tee as a responsibility carried out by a corpo-rate-governance specialist, independently of the investment strategy of the asset manager. However, this seems to be changing now. In this study, only two of a total of eighteen institutional investors adhere to this classic view. The rest present various approaches to the nomination committee. The deputy CEO of one of the bank-controlled mutual funds describes how the governance activities have evolved:

“We have an ownership policy that is cleared by the board of trustees once a year. Two board members work with governance, and they are also involved in some of the nomination com-mittees. Every other year something controver-sial emerges and in that situation, we talk di-rectly with the external trustees. We are much more engaged now than five years ago. Today

we try to act proactively, before we were more ad hoc. We don’t wish to become insiders, so the asset managers aren’t involved. But I ask them for advice.”

A head of assets at one of the life-insurance companies explains how the Swedish govern-ance models and participation in the nomi-nation committee support large investments and activity without too much engagement:

“We make large long-term investments in good companies with good governance. It takes some time to build a position and we cannot just sell off. But we are not competent owners here either. We lack that organizational set up. We prefer companies that have a controlling share-holder. We want them to look upon us as a reli-able partner that gives the board and manage-ment long-term support for their strategy. We don’t like when the hedge funds or American as-set managers ask for share buy-backs, increased leverage, higher payouts, takeovers or split-ups. Some of these become very upset when there is a rights issue. We prefer to own financially strong companies.”

All the institutional investors in this study that have combined increased stakes in spe-cific companies and a longer investment ho-rizon claim that it is valuable to increase en-gagement in the nomination committee. But engagement differs according to presence or absence of a large block-holder shareholder. This is explained by the head of Swedish-asset management at a bank-controlled mutual fund that has abandoned index tracking for larger stakes and is now involved in 20 nomi-nation committees:

“We are very knowledgeable about the com-pany and its strategy. If the company lacks a controlling shareholder, we receive help from a head- hunter in the search of a new director. If there is a controlling shareholder, he or she usu-ally has a succession plan for the directors. Then I can focus on having a strategic discussion with the chair. I sit on the four nomination commit-tees where our funds have their most important investments. I receive help from our corporate governance specialist. We meet once a month.”

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A CEO of a mutual fund with a special focus on investing in small and midsized stocks ex-plains how the fund managers think that the work in the nomination committee drives the value of the investee companies:

“We sit on 28 nomination committees. We are willing to be active and engaged. But we are not activists that are looking for a quick turn-around. It is those asset managers that have made the investments that are involved. It takes time and energy, but we think it is important and that it contributes to long-term value cre-ation. We feel welcomed and we have a good network. We might get upset and write a letter to the board telling them that their strategy is failing and leave suggestions. Sometimes we change board members. But it is not what we are aiming for.”

A number of Swedish listed companies do lack a controlling owner. Less than 50 per-cent have multiple voting stocks, implying that any investor that buys a large stake, no matter what the intention, will gain access to the board. Almost no initial public offerings, IPOs, include multiple-voting stocks. Two of the institutional investors in this study feel that they have a role to play in the interface between the private equity owners and the stock market. They are happy to take a large stake, like 7-8 percent, in an IPO to become “anchor investor”. The person overseeing ownership issues at one of the SNPFs ex-plains:

“It is a dilemma when there are IPOs done by private equity as these companies lack a long-term, committed owner. We can buy a large stake, but we don’t want to be the only large investor because then we will be sitting with all the responsibility. But I can see situations where we are two or three institutional investors that buy between 5 and 10 percent each. We can have the same long-term view of the company and work together for a number of years. This has already been done in three IPOs.”

A life-insurance company claims to be re-considering bringing their own directors

on board. It would be a logical development with an investment policy that is both mov-ing towards taking larger stakes and increas-ing demand for owner engagement. The head of asset management explains:

“Twenty years ago institutional investors were pure financial players and could leave gover-nance to families or investment companies. Now when we are increasing our stakes, we can’t just sell of if there is trouble, especially if the com-pany doesn’t have a controlling shareholder. But we don’t seek control because we influence for its own sake. As a large shareholder, we have a duty to act responsibly. It is a consequence of wanting to have a larger stake in a company. Today we have an internal list with around 20 companies that we are monitoring very closely. I don’t exclude the possibility that we could be represented on the board of directors in some of these companies within five years or so. It’s about a lot of money, it’s a big responsibility and we have to build competence.”

In the same vein, some of the institutional in-vestors with more concentrated mandates see themselves as taking a more active role when controlling shareholders in the larger com-panies on the SSE wish to sell their shares. A head of global stocks, including Swedish, at a life insurer, explains:

“We have to start taking responsibility for the larger companies that have a controlling share-holder. Take (company name). When (the own-er) wants to sell down, we institutional inves-tors should be there and buy the shares. Today we are not. I can foresee a time when we could pool our resources together and make a joint investment.”

In summary, almost all our interviews with asset managers and CEOs indicate that the investment organizations, within the limits of their focused mandates, view themselves as capable of acting as long-term responsi-ble owners on the SSE. They are keen to not be viewed as activists who would approach underperforming companies to instigate change and then sell at a profit. As ‘engaged’

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investors they rather support management or other shareholders. They emphasize the high trust between the domestic institutional investors and the controlling owners. They attend AGMs and seldom vote by proxy. All oppose any suggestion that they might be either passive or behave as activists. Instead engagement appeared to be legitimized through skilful handling of regulation and codes. This is discussed below.

5.4 Legitimacy through regulation and codesWe argue that the common view that regula-tion hinders engagement is more presump-tion than experience. We show that skillful agency might enable the development of asset-allocation strategies that both handle limitations and can leverage on the legiti-macy embedded in a societal movement to-wards sustainability investing. Quantitative regulation limits both mutual funds and the SNPFs in their investments in specific companies. Two of the SNPFs identify the 10 percent limit as the root cause of their diver-sified stock portfolio. At the same time, insti-tutional investors that have chosen a more concentrated investment strategy claim to have developed different ways to cope with the limits. One such strategy is to incorporate the mutual funds in another country that has more flexible regulation.

A CEO of a mutual fund manager with a focused investment style describes what hap-pens due to the combination of the Swedish 10 percent limit and the Ucits regulation:

“Whenever we are successful in our stock pick-ing analysis, our clients are punished by having to settle for less return. As soon as we reach 10 percent exposure we have to adjust our portfolio allocation. Often, we have to sell down when we don’t wish to. So, we usually stop buying a stock when we have reached 9.5 percent instead.”

Another strategy is pursued through a fo-cused life-science mandate by one of the

SNPF. The fund’s manager explains how a successful long term and engaged investment strategy can be developed within regulatory limits:

“I have to deliver absolute return, which is dif-ficult since we can’t take short-term positions, but it is not impossible. At the same time, life science and biotech are very volatile with high betas. So, I reduce volatility by investing in a global portfolio of large stable pharmaceuticals parallel to evergreens. But I am not allowed to own more than 10 percent in a listed compa-ny, which means I have to take a small initial position that I can increase when the company reaches different milestones and needs more money. Today my portfolio consists of 30 % big pharma and 30 % large biotech with a positive cash flow. All are US based. The rest are SMEs, many are Swedish.”

All the institutional investors in this study claim to be working on strengthening their commitment to sustainability. Those that have more index investments commit more resources on screening methods for ESG than those institutions focusing on more active, long-term mandates. However, the institu-tional investors that have increased their commitment to taking larger stakes all think that an enhanced attention to ESG measures will contribute positively to long-term re-turn. The head of Swedish stocks at one of the bank-controlled mutual funds that has moved away from index tracking into active investing in larger stakes explains:

“When we move our investment horizon from 2-3 years to 3-5 it pays off to spend more time on in-depth analysis. It makes it easier to integrate CSR and ESG measures. Companies that scores well on ESG measures deliver more stable cash flow, have lower risk for reputational damage and reduces the down side risk in our stock pick-ing. ESG contributes to performance.”

Another CIO of a SNPF explains how ESG screening has turned long term and engaged ownership into a pre-requisite for sustaina-ble investing:

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“Sustainable investing requires long-term com-mitment and engagement and that requires in-vestment decisions that are made independent of indexes. That makes it more suitable to eval-uate performance over a rolling five-year period than three years, as we did previously. Before, the analysts bought what they wanted and our sustainability team came afterwards to clean up. Now CSR has become an integrated part of the financial analysis.”

6. Discussion In this paper, we challenge the view of in-herited institutional investor passivity, trough providing alternative answers to the questions (1) in what way has institutional investors acting on the domestic market, an-swered calls for taking larger stakes on the domestic capital market? And, (2) which, if any, are the institutional forces that can ex-plain a possible change? In a previous article, Kallifatides and Nachemson-Ekwall (2016) suggest that both owner rationale and the chosen time horizon for investments matter when it comes to engagement in governance. Here we add a setting with strengthened mi-nority rights. In order to refine our findings, we present a reconceptualization of the dis-course on institutional-investor rationale in

a block-holder context that includes the par-ticular role these actors might play as long-term engaged domestic investors. In this framework, institutional investors’ rationale develops through three phases (see Table 4). In the first phase, broadly consisting of the period 1980–2000, the collectivisation of the Swedish capital market both took off and be-gan to move abroad. There were investments in larger stakes in Swedish companies but engagement more or less consistent with the Hirschman (1970) loyalty analogy (Hellman, 2005).

In the second phase, broadly consisting of the period just before the millennium and up to the beginning of the post-financial-crisis era, the globalization of capital markets was refined with the industry focusing on low-cost bench marking, index tracking and smaller stakes in each company, an investment strat-egy that both increased passivity regarding engagement in the value-creative governance process and left room for other ownership models, such as private equity firms, foreign investors or activist funds (Henrekson and Jakobsson, 2012). As corporate governors on the Swedish market, institutional investors adopted an investment style resembling a model of being ‘rationally reticent’ as de-

Sophie Nachemson-Ekwall

EVOLVING DISCOURSE OF LARGER STAKE

AC

TIO

NS

BEH

IND

LA

RG

ER S

TAK

ES

Phase 1: ≈1980–200Home market focus

Phase 2:≈1998–2010Global diversification

Phase 3: ≈2010–Active & passive strategies

Domestic ownership

Large stakes In large companies

Reducing home presence, more diversification and smaller stakes

Large stakes in companies combined with a global or domestic index portfolio.

Regulation Opening for foreign stocks in 1990.Ownership limits

Market valuation of life assets,Ownership limits

Activerly managing of risk allocation in portfolioOwnership limits

Evulation method

SSE main index Benchmarking, annual peer comparision

Investment horizon 3–5–10 years, ESG-metrics

Governance activities

Patient and loyality (Hirschman 1970)

Rational reticent (Gilson & Gordon 2011)

Engaged and responsible (Eccles et al 2011; Mayer 2015)

Table 4: The evolving rationale of domestic institutional investors’ buying of larger stakes in listed companies

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scribed by Gilson and Gordon (2011). The third phase, which is the focus here,

can be said to have begun during the final stage of the financial-bubble years, but the results in the form of a general increase of larger stakes in investee corporations on the Swedish stock market show up a few years into the post-financial crisis era. This change in investment style hinges on a reconsidera-tion of portfolio-allocation strategies that, in line with Petajisto (2013), has become more focused and manages to separate risk man-dates for active and passive strategies better than before. In line with Eccles et al. (2011), it connects to sustainable-investment strat-egies that allow for larger stakes evaluated with a longer investment horizons and more capital available to illiquid assets in SMEs.

Factors that support universal investors in the development of this investment strategy are home bias, a shareholder-friendly govern-ance model and rationally bounded decision making of asset managers. These factors work to enhance shareholder engagement in gov-ernance and collaboration between different shareholder groups, small owners as well as block-holders.

Our findings also extend on the Hellman (2005) analysis that builds on data from 1993 and 1995, as well as research conducted a few years after the millennium (Bengtsson, 2005; Jansson, 2007). Much has changed since then, regarding both the ownership of Swedish companies and the investment style of Swed-ish institutional investors. The very same in-stitutional investors that supported activists during the boom years after the millennium (Kallifatides et al., 2010; Gordon and Gilson, 2011), and now enhance their index-tracking investment mandates, are now also more willing to hang-on and commit capital to long-term value creation. This view is also supported in studies of the work of the ex-ternal NCs, stating that Swedish institutional investors feel increased confidence in the board function, reduced both the free-rider

and collective action problems and broken down the old boys’ network (for an overview, see Nachemson-Ekwall and Mayer, 2017).

7. Conclusions and implications Academics and practitioners struggle to de-velop ways to enhance sustainable corporate value creation (Mayer, 2013 and 2015). By leveraging on qualitative research method-ology, this study is able to reveal a pattern of changes in domestic institutional investors’ rationale for acting on a domestic stock mar-ket. In this case, we address actors on a mar-ket with a shareholder-friendly governance framework where most companies – but not all – have a controlling shareholder. Sug-gesting a reconceptualization of this evolv-ing rationale among domestic institutional investors, we challenge both conventional ideas on rational disinterest in engagement and a need for regulation to limit domestic ownership. This study broadens the perspec-tive on institutional investors that are willing to reconsider portfolio-allocation policies. In a setting with strengthened minority rights domestic institutional investors can, if they wish, already within limits of both current regulation and portfolio allocation models contribute to sustainable corporate value creation. This highlights the embedded character of domestic institutional inves-tors’ engagement (Fligstein, 2001; Roe, 2003; Aguilera and Jackson, 2003; Gourevitch and Shinn, 2005). Following Aguilera and Jack-son (2003), we have especially highlighted three contingencies for institutional inves-tor engagement – how well a given govern-ance system support minority shareholders ability to exercise voice, reconsideration of asset-diversification strategies as well as the effect of regulation and codes. Our research can be contrasted with the studies that solicit for new regulation (Yermo, 2008, McCarthy, 2014, Bolton and Samana, 2013; Mayer, 2013) or focus on shareholder activism as a solution of the ownership vacuum (Becht et al, 2010;

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Gilson & Gordon, 2013. With new norms, be-haviour changes.

The findings of this study can be espe-cially important for policy makers across Europe who wish to enhance long-term en-gagement, where Sweden is no exception (Nasdaq OMX Stockholm, September 2013). For example, the growth in passive index tracking mandates across the globe and the limited efficacy of stewardship codes, such as

the UK Stewardship Code (FRC, 2012), might not only be blamed on the organization with intermediaries of the British asset manage-ment industry (Tilba & McNulty, 2013). The lack of British support for minority own-er-engagement as corporate governors might be just as important. Going forward, in order to foster engagement, policymakers should look towards the governance-systems ability to engage minority shareholders.

TYPE OF ORGANIZATION

POSITION

SNPF A CEO Com. Manager

SNPF B CIO Owner Manager Director

SNPF C CEO Com. Manager Asset Manager

SNPF D CEO CIO Com. Manager Asset manager Head of Legal

SNPF E Ow/Com. Manager CIO Director

TOTAL ASSETSBILLION SEK 1 300

SWEDISH STOCKS 133

TYPE OF ORGANIZATION

POSITION

LIFE INSURANCE V CIO Asset Manager Owner Manager

LIFE INSURANCE W CIO Asset Manager Com. Manager

LIFE INSURANCE X CIO Ow/Sust. Manager Com. Manager

LIFE INSURANCE Y CIO Asset Manager Sust. Manager

LIFE INSURANCE Z CEO

TOTAL ASSETS BILLION SEK 1 700

SWEDISH STOCKS 255

TYPE OF ORGANIZATION

POSITION

RETAIL FUND K CEO Asset Manager Owner Manager Owner Manager Director

RETAIL FUND L Owner Manager Owner/Asset Manager

RETAIL FUND M CEO Asset Manager Owner Manager

RETAIL FUND N CEO

SWEDISH STOCKS BILLION SEK 305

Appendix A: List of interviewees from institutional investors

Sophie Nachemson-Ekwall

ALSO:PERSON F Hedge fund managerPERSON G Head of pension fund regulationPERSON H CEO of proxy voting firmPERSON I Private risk consultantPERSON J Risk consultant, partner

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Appendix B: English translation of interview protocol

Start recording• Short introduction of the research project and role of the interviewee.• Assure confidentiality and anonymity and that the interview only has an academic pur-

pose. • Ask for permission to record and stress that the recording can be stopped at any time.

Introduction• What is your position, area of responsibility and to whom do you report?• What is your background?

The organizations characteristic and governance • Describe how this asset manager works?• How does this organization differ from other asset managers (customers, risk mandates)? • How is this reflected in how the organization allocates capital to different asset classes

(debt, equity, property, P/E)? • How is the performance of the asset portfolio evaluated (index, time horizon, risk met-

rics)? • Where in the organization are the decisions made related to size of investments in spe-

cific assets and level of engagement?

Regulations and codes• What are the most important regulations that the organization follows (law or codes)?• What are the challenges going forward? (A private or corporatist pension fund) What do

you think Solvency II and IORP will bring? • How does regulation limit the return on assets or risk allocation mandates?

External expertise (actuarial, pensions expert, investment managers)• Do you experience any built-in conflicts in the investment chain?• What role do you play in the organizations investment process? With whom do you

work? • What role do you think that yours and other experts advise play?

Societal relationshipsWhat are the most important challenges for the savings industry?The most important challenges for the Swedish capital market? How do you relate to an increased societal quest for sustainability/ CSR-metrics?

Investments• How are decisions made related to investing in larger equity stakes? • Explain the difference between investing in different asset classes (such as property, for-

eign equity, PE, domestic and foreign? • How are internal resources shared/ in heads between different investment strategies? • Are incentive programs used?• Challenges going forward?

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Engagement• How are the contacts with larger investee companies pursued? • Described the engagement in nomination committees? Relationship to other investors?• What is the active-mandate allocated to the asset manager and how is the board involved? • How are the engagement connected to the commitment to policyholders?

Concluding remarksAnything you wish to add? Something you wish to ask? Thank you for your contribution.

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The impact of consumption situations and culture differences on decision making in food prosumptionAbstractThis paper examines how variations in consumption situations and cultural settings impact decision making in food prosumption by applying an extended version of the theory of planned behaviour (TPB). Our results show that in an individualistic culture, people go through a more deliberative process when preparing a dinner for friends, but a habitual process when preparing a dinner for themselves. Moreover, in the consumption situation involving others, attitudes and perceived behavioural control are significant predictors of prosumption propensity for respondents from an individualistic culture; however, subjective norms and perceived behavioural control are determinant for prosumption tendency of respondents from a collective culture. Our study adds to the existing insights on food prosumption by testing two boundary conditions of decision making in food prosumption, namely consumption situations and cultural contexts.

Key words: consumption situations, cultural differences, decision making, food prosumption

Chunyan Xie and Kjell Grønhaug

Chunyan Xie and Kjell Grønhaug

Chunyan Xie is a Professor of Marketing at the Western Norway University of Applied Sciences, NorwayKjell Grønhaug is a Professor of Business Administration at Norwegian School of Economics, Norway

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1. IntroductionThis study adds to extant research on food prosumption by investigating two bound-ary conditions of decision making in food prosumption behaviour, consumption situa-tions and cultural contexts. More specifically, we apply an extended version of the Theory of Planned Behaviour (TPB) (Azjen, 1991) to examine antecedents of food prosumption propensity across two different consumption contexts (involving others vs. not involving others) and two cultural contexts (individ-ualistic vs. collective culture). In the recent years prosumption behaviour has attracted increasing attentions from academics. Pro-sumption is defined as “value creation activ-ities undertaken by the consumers that result in production of products they eventually consume and that become their consump-tion experiences” (Xie, Bagozzi, and Troye, 2008). In the current study, we study one type of food prosumption behaviour, dinner preparation, which is a central part of peo-ple’s daily life across cultures. Dinner prepa-ration is a complex process since it includes multiple acts such as planning, purchasing, cooking, eating and disposing. It can also become a habitual behaviour after frequent performance. Therefore dinner preparation varies in the degree of deliberative effort. Moreover, dinner preparation can be con-ducted in different consumption contexts, for instance, either in an individual context without involving other persons or in a social context involving family members or friends.

Previous research has studied dinner prepa-ration as a food prosumption behaviour from dif-ferent theoretical perspectives (Xie et al., 2008; Troye and Supphellen, 2012; Androulaki, 2014). Some researchers investigate antecedents of food prosumption propensity by applying es-tablished attitudes-behaviour theories (Xie et al. 2008); others examine how people’s prosump-tion behaviour positively biases their evaluation of prosumption outcomes (i.e., a dish) and input products (i.e., a dinner kit) through self-attribu-

tion and self-integration (Troye and Supphel-len, 2012). However, these studies are mostly conducted in the western cultures and focus on dinner preparation in social consumption situa-tions that involve other persons. Little is known whether such food prosumption behaviour would vary in other consumption contexts that do not involve others, or vary in other cultural contexts.

The current study attempts to address this gap by exploring two boundary condi-tions of decision making in food prosump-tion behaviour. More specifically, we apply an extended version of TPB to study drivers of food prosumption propensity across two different consumption contexts (involving vs. not involving other persons) and two cul-tural contexts (individualistic vs. collective culture). Previously, Xie et al. (2008) apply an adapted version of the Theory of Trying (TT) to address immediate antecedents of pro-sumption intentions, which include three at-titudes components (attitudes toward trying and succeeding, attitudes toward trying and failing, and attitudes toward process), sub-jective norms, self-efficacy, and past behav-iour. In the current study, we apply a similar but more parsimony approach, an extended version of TPB, to investigate antecedents of prosumption tendency across consumption contexts and culture settings. A primary reason for choosing the TPB as the theoreti-cal point of departure is that the theory has been widely used in previous research related to a great variety of consumption activities in different cultural contexts and thus demon-strates generalizability and robustness. We extend the TPB by adding past behaviour into the original model as the fourth driver of in-tentions, in addition to attitudes, subjective norms, and perceived behaviour control. We do so in order to capture possible habitual processes in food prosumption, since dinner preparation is an everyday behaviour that is performed frequently and can become habit-ual. A detailed description of the extended

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TPB is presented in the theory section.Our study contributes to extant research

on food prosumption by testing two bound-ary conditions of decision making underly-ing such behaviours. First, it examines the contingency of decision making in food prosumption on the consumption contexts. Our finding shows that a habitual process is determinant in an individual consumption context that does not involve other persons while a deliberative process is dominant in a social consumption context involving others. Second, we test another boundary condition of decision making in food prosumption, namely cultural variations. Our results show that in the social consumption context in-volving others, attitudes and perceived be-havioural control are significant predictors of prosumption tendency for respondents from an individualistic culture; however, subjec-tive norms and perceived behavioural control are determinant of prosumption propensity for respondents from a collective culture.

The rest of the paper is organized as fol-lows: in the next section we present the TPB and discuss key aspects of how consumer decision making and choice have been dealt with in the literature. This part serves as input for the development of our research perspec-tive (i.e., an extended version of the TPB) to study food prosumption behaviour. Then, we derive hypotheses on impacts of consump-tion situations and cultural differences on decision making in food prosumption. After this we report our research methodology and findings. Finally the findings are discussed and implications highlighted.

2. Theoretical background

2.1 The theory of planned behaviourThe theory of planned behaviour (Ajzen, 1991) is based on the best-known and most widely supported theory on attitudes-behaviour re-lations, the theory of reasoned action (TRA) (Fishbein and Ajzen, 1975). In the TRA behav-

iour is determined by behavioural intentions. These behavioural intentions are, in turn, influenced by attitudes toward the behaviour and subjective norms. Attitudes toward the behaviour refer to one’s positive or negative evaluations of performing the behaviour; subjective norms refer to the perceived so-cial pressure to perform or not to perform the behaviour. In addition to attitudes and subjective norms, perceived behavioural control has been added in the TPB as a third factor influencing intentions and behaviour. Perceived behavioural control is defined as the person’s beliefs as to how easy or difficult performance of the behaviour is likely to be (Ajzen 1985). This construct was included to predict behaviours that are not completely under volitional control. Perceived behav-ioural control is supposed to reflect the op-portunities for performing behaviour and/or the requisite resources needed for acting; and it is assumed to influence behaviour both directly and indirectly through intentions. The path from perceived behavioural control to intentions represents a volitional process. It captures the motivational influence of control on behaviour through the initiation of intention formation or activation (Ajzen, 1991). The direct path from perceived behav-ioural control to behaviour represents actual control over opportunities or resources and reflects a non-volitional source of influence (Ajzen, 1987). The inclusion of perceived be-havioural control has been found to increase the predictive power of the model (Madden et al., 1992).

Most studies applying the TPB focus on the behavioural intention and its anteced-ents. In the current study, we choose also to focus on the behavioural intention and leave out the link between behaviour intentions and behaviour. In total, the TPB captures well the deliberative processes in decision mak-ing, however, it lacks the capacity to address the automatic processes in decision making, as discussed below.

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2.2 Decision making processes: deliberative vs. automatic processesTraditionally, consumer decision making is treated as an individual, rational, and deliberative process. Rational choice theo-ries (March, 1978) with the integration of “bounded rationality” (Simon, 1979) assume that people first assess possible choice alter-natives according to a certain set of criteria and then make a choice that maximizes or satisfies their utilities. However, such ra-tional choice theories have difficulty to ex-plain many simple and routinized decision making processes in our daily life.

This discrepancy between rational choice theory and observation of actual choice ex-perience has been addressed by Bettman et al. (1998) in their constructive choice frame-work. Constructive choice theory posits that people employ different choice heuristics in the different decision making contexts based on subconscious processes such as pattern matching or categorization. Such choice heuristics are choice-making strategies that range from extensive and deliberative de-cision rules to less involved heuristics (e.g., “choose the same brand as last time”). Posit-ing an array of heuristics enables constructive choice theory to incorporate both rational choice processes and simple choice processes.

Recent research pay increased attention to the importance of automatic or non-con-scious influences on consumer choices and behaviour. For instance, Bargh (2001; 2002) extends the consideration of non-conscious motivations beyond hedonic impulses and physiological need states (e.g., in addiction) to the operation of any kind of goal or mo-tivation a person can have consciously. The non-conscious influence on choice and be-haviours can be obtained by the mere, passive activations of the relevant motivations and goals. Therefore, both rational, deliberative processes and routinized, automatic pro-cesses are considered important in consumer decision making and choice.

Classical attitudes-behaviour relation models such as the theory of reasoned action (TRA) (Fishbein and Azjen, 1975) and TPB (Azjen, 1991) focus mainly on deliberative decision making process. They propose that consumers form intentions and perform behaviours after a deliberative evaluation of factors such as reflected in their attitudes, subjective norms, and perceived behaviour control. These rational behaviour models are suitable to explain behaviours that are not frequently performed or have significant importance to people, but have difficulty in explaining behaviour that are performed fre-quently and are of less importance to people. To remedy this weakness, past experience is introduced into the classical models to ac-count for habitual behaviours, for instance in the Theory of Trying (Bagozzi and Warsaw, 1990). Thus, in order to explain both by ra-tional, deliberative processes and habitual, automatic processes in decision making, the TPB may need to be extended.

2.3 Extended Theory of Planned BehaviourTo capture variations in degree of delibera-tive effort, we extend the TPB by including the impact of past behaviour on behavioural intentions. Previous research suggests that performing a behaviour frequently leads to the formation of a habit; once established, such a habit may control subsequent behav-iour without deliberate cognitive mediation (e.g., Quellette and Wood 1998). Quellette and Wood (1998) argued that past behav-iour may guide future responses in two ways. When the context is stable and the action is well learned, the performance may become automatic. Such habitual behaviour directly affects future behaviour intentions and behaviour. This is consistent with Bargh’s (2002) argument of non-conscious influence on decision and behaviour. On the other hand, when the context is unstable or the ac-tion is not well learned, a more deliberative

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process may be necessary to engage in the behaviour and past behaviour will contribute less to the explanation of intentions. Bagozzi and Warsaw (1990) also claims that the ef-fect of past behaviour can be separated into two components: frequency and recency of past behaviour; and only frequency of past behaviour is proposed to influence inten-tions. Empirical evidence supports the role of past behaviour on intentions as well. For in-stance, Conner and Armitage (1998) showed

that past behaviour explained 7.2 percent of variance in intentions after controlling for attitudes, subjective norms, and perceived behavioural control. Therefore, we consider the inclusion of past behaviour in the origi-nal TPB will enable the model to capture both rational, deliberative processes and habitual, automatic processes in decision making. The extended model underlying our study is shown in Figure 1.

Chunyan Xie and Kjell Grønhaug

3. Hypotheses

3.1 The impact of consumption situa-tion on decision makingActual decision making usually takes place in different consumption situations and various aspects of the consumption situations need to be taken into consideration. One important aspect of the consumption situations is the presence of others. As long as other persons in one way or another are taken into account,

this may have an impact on the decision mak-ing process. Existent research has explicitly addressed the impact of the presence of other persons on decision making. For instance, attitudes-behaviour relation models such as the TRA and TPB incorporate the construct of “subjective norms” to capture the influence of important others in decision making, which refers to consumers’ felt pressure to comply with other persons’ expectations. Research on gift giving (Belk and Coon, 1993) has also

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Figure 1: The extended theory of planned behaviour (TPB)

Subjectivenorms

Perceived behavioural

control

Intention

Attitudes

Past behavior

Cultural differences

Consumptionsituations

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investigated the importance of consideration of other persons on decision making where the central person is not the consumer him-self or herself but other persons. In gift giv-ing, consideration of and compliance with other persons’ (i.e., gift receivers’) expecta-tions and desires play a central role. Such decision making processes are more complex and require more time and energy as well. To sum up, consumption situations that in-volve consideration of others may be more complex and require a deliberative decision making process. .

In the current study, our empirical con-text is dinner preparation, one specific type of food prosumption behaviour. We test the impact of variation in consumption situa-tions on decision making by applying the extended TPB in two consumption situations. One is a social consumption situation where other persons’ preferences are taken into con-sideration (i.e., prepare a dinner for friends). The other is a consumption situation where only one’s own preferences are considered (i.e., prepare a dinner for oneself).

Preparing dinner for friends requires consideration of other persons’ preferences and desires in the decision making processes. It is possible that people will go through a more deliberative process for dinner prepa-ration. For instance, preparing a nice dinner for friends may be considered as an instance of gift giving in real life, which contains el-ements of gift giving such as economic ex-change, social exchange, and expression of unselfish love (Belk and Coon, 1993). Bargh (2002) also argues that the consumption situation involving others will activate inter-personal goals and self-presentation related motivations. Since these goals are usually important for individuals, it is likely that they will exhibit a rational, deliberative decision making process in a consumption situation involving others. Such a deliberative deci-sion making processes will be captured by the path from attitudes, subjective norms and

perceived behaviour control to intentions in the extended TPB. Therefore, we propose the following:

H1a: People are likely to exhibit a deliber-ative decision making process in food prosumption in a consumption situa-tion when other persons are involved. Such a deliberative process will be reflected by the impact of attitudes, subjective norms, and perceived be-havioural control on intentions.

On the other hand, preparing a dinner for oneself may activate simple personal goals such as biological needs and personal food preferences. The decision making process may be considered as less complicate since only personal preferences are taken into ac-count. In addition, if people perform such a behaviour frequently, it will lead to the for-mation of a habit. Such a habit may affect the subsequent behaviour without deliberate cognitive mediation (Quellette and Wood, 1998). Therefore, we argue that people are likely to have a habitual, automatic decision making process when preparing dinner for themselves. Such a habitual process will be captured by the impact of past behaviour on intentions. Therefore, we propose the follow-ing.

H1b: People are likely to exhibit a habitual decision making process in food pro-sumption in a consumption situation without involving other persons. Such a process will be reflected by the im-pact of past behaviour on intentions.

3.2 The impact of cultural difference on decision makingAnother contingent condition for food pro-sumption tested herein is cultural difference. Since most previous studies on food pro-sumption are mostly conducted in Western cultures, a critical question to ask is whether decision making processes underlying food prosumption would be the same in other cul-

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tural contexts. One of the most distinguishing dimensions between the Western and East-ern cultures is individualism vs. collectivism (Hofstede, 1980). In individualistic cultures, the determinants of social behaviour are pri-marily attitudes, personal needs, perceived rights, and contracts; while in collective cul-tures, they are primarily norms, duties, and obligations (Triandis and Bhawuk, 1997). A similar argument is proposed by Markus and Kitayama (1991) by distinguishing between independent and interdependent selves in order to explain cultural differences. For instance, “the independent self is common in many Western cultures and is charac-terized by an emphasis on personal goals, personal achievement, and appreciation of one’s differences from others… Relationships with others frequently serve as standards of self-appraisal… The interdependent self is common in many non-Western cultures and is characterized by stress on goals of a group to which one belongs, attention to fitting in with others, and appreciation of commonali-ties with others. The relationships one has are the primary unit of consciousness. Relation-ships with others are ends in and of them-selves...” (Bagozzi et al 2000: 98).

Cultural differences impact people’s de-cision making process. As Triandis (1994) argues, one of the defining attributes of indi-vidualism and collectivism is the relative im-portance of attitudes versus norms as deter-minants of social behaviour (Triandis, 1994). Empirical support for such arguments can be found in Bontempo and Rivero’s (1990) meta-analysis of cross-cultural studies of the TRA, where they found that individualists’ behaviour is more closely linked to attitudes, and collectivists’ behaviour is more closely linked to norms. Lee and Green (1991) also found that Korean consumers’ purchase in-tentions were predicted by subjective norms, whereas those of the American consumers were predicted by attitudes. Similarly, Bagozzi et al. (2000) found that subjective norms in-

fluenced Chinese consumers’ decisions to eat out with friends; however, attitudes and past behaviour were major predictors of inten-tions to eat out with friends for American and Italian consumers.

Based on the above discussion, we argue that such interpersonal goals and personal motivations activated in a consumption situa-tion involving others (i.e., preparing a dinner for friends) may have different impact on de-cisions and behaviours in collective cultures than in individual cultures. For instance, per-sonal motivations such as self-presentation will be more important for people with inde-pendent selves and this will be demonstrated by the effect attitudes and perceived behav-ioural control on intentions. On the other hand, the interpersonal goals will be more important for people with interdependent self, since relationships are the defining com-ponent of their selves. Such an impact will be captured by the effect of subjective norms on intentions. Thus, we hypothesize:

H 2a: In a consumption situation involving others, attitudes and perceived behav-ioural control will play a more impor-tant role in decision making in food prosumption in an individual culture.

H 2b: In a consumption situation involving others, subjective norms will be most important in decision making in food prosumption in a collective culture.

On the other hand, consumption be-haviour in a consumption situation without involving others (i.e., preparing a dinner for oneself) will be considered less complicate in both cultures. For instance, preparing din-ner for oneself may activate individual goals such as biological need and personal food preference. Moreover, if people perform it frequently and routinize the process, they are more likely to go through a habitual, automatic decision making process in both cultures. This is the case for our respondents in both cultures when they prepare dinner for themselves. Therefore, past behaviour

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will have major impact on intentions in such a consumption situation in both cultures.

H 3: In a consumption situation without in-volving others, when people perform a behaviour that is frequently performed, their past behaviour will be most im-portant in decision making in food prosumption in both cultures.

4. MethodTo study the actual problem, we conduct surveys on consumers’ food prosumption behaviour (i.e., dinner preparation) in two countries with different cultures: one with prototypically Western culture (Norway) and the other with prototypically Eastern culture (China) (Hofstede, 1980). The target popu-lation is ordinary household members who are in charge of food preparation at home. Respondents are randomly selected from the resident area in a major city in Western Norway and in a middle-sized Chinese city where Western influence is modest. The ques-tionnaires are distributed personally to each household and collected afterwards. After discarding questionnaires containing incom-plete responses, 380 usable questionnaires are obtained in Norway and 372 usable ques-tionnaires are collected in China. The Nor-wegian sample consists of 28% men and 72% women. Of the respondents, 83% are between 20 and 60-years-old, 85% have a family size from 2 to 5, 96% have a high school education or more, and 75% are at least partly employed. The Chinese sample consists of 41% men and 59% woman. Of the respondents, 86% are be-tween 20 and 60-years-old, 98% have a family size from 2 to 5, 78% have a high school ed-ucation or more, and 65% are at least partly employed.

In order to capture the impact of dif-ferent consumption contexts (preparing a dinner for friends vs. for oneself) on decision making, a within-subject design is chosen for the Norwegian sample. In order to cap-ture the impact of cultural differences, a be-

tween-subject comparison is made between Norwegian and Chinese respondents for two consumption situations (preparing a dinner for friends vs. for oneself).

Questionnaire items are initially devel-oped in English. A back translation procedure is employed to prepare the questionnaire, which is commonly used in cross-cultural re-search (Brislin, 1976; Cavusgil and Das, 1997). Bilingual persons translate the items into Norwegian and Chinese. Different bilingual persons translate the Norwegian and Chinese versions back into English. Inconsistencies between translations are reconciled.

The measurements of constructs are built on scales previously applied in testing the TPB and the theory of trying (e.g., Azjen, 1991; Bagozzi and Warshaw, 1990). Attitudes are measured separately toward “preparing a dinner for friends” and “preparing a dinner for oneself.” Three 7-points, semantic differ-ential items are used: pleasant-unpleasant, enjoyable-disgusting, and satisfying-un-satisfying (Madden et al., 1992; Azjen, 1991; Bagozzi and Warshaw, 1990).

Subjective norms are measured toward “preparing a dinner for friends” and “prepar-ing a dinner for oneself”. Two items are used to record responses in both cases. The first item reads, “Most people who are important in my life would like me to prepare a dinner for my friends” and the second item is “My family thinks that I should prepare a dinner for my friends”. Both are recorded on 7-point disagree-agree scales (Madden et al., 1992; Az-jen, 1991; Bagozzi and Warshaw, 1990).

Perceived behavioural control is meas-ured by asking respondents to answer the fol-lowing three items. The first item reads, “I feel capable to prepare a dinner for my friends”, the second item is, “I know what to do when I should prepare a dinner for my friends”, and the third item reads, “I feel that I possess the necessary skills to prepare a dinner for my friends.” These items are adapted from previ-ous studies on perceived behavioural control

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(Madden et al., 1992; Azjen, 1991) and re-lated concepts such as self-efficacy (Bandura 1984). All items are recorded on a 7-point disagree-agree scale. Perceived behavioural control is also measured toward “preparing a dinner for oneself” by the same items.

Past behaviour is measured with re-sponses to one item “I frequently prepare din-ners for my friends by myself”, on a 7-point disagree-agree scale (Xie et al., 2008). Finally, intentions are measured by asking respond-ents to react to the statement, “When I invite friends for dinner, I intend to prepare a meal by myself.” A 7-point disagree-agree scale is used (Madden et al., 1992; Bagozzi and War-shaw, 1990).

5. Results Structural equation models are used to esti-mate parameters and test hypotheses by ap-plying LISREL (Joreskog and Sorbom, 2003). Confirmatory factor analyses are conducted for variables in the extended TPB separately in all four conditions (2 consumption situa-tions x 2 cultures). We apply the principle of multi-group analysis (Joreskog and Sorbom, 1989) to test the within subject situation dif-ferences in the Norwegian sample (n=380). Finally, we run a multi-group analysis to test the between subjects culture differences in two samples (Norwegian vs. Chinese); gen-eralizability of the extended TPB is examined in both consumption situations (preparing a dinner for friends vs. for oneself). Chi-square difference tests are performed to determine the equivalence of parameter estimates.

5.1 Measurement modelIn order to assess the unit-dimensionality and adequacy of the measures, confirmatory factor analyses are performed on covariance matrices and the results are presented in Table 1 and Table 2. Inspection of Table 1 & 2 shows that all measurement models fits well. The factor loadings and reliability of the measures are high for the Norwegian sample.

This is also the case for the Chinese sample except for the measures of subjective norms in the situation of preparing a dinner for oneself.

5.2 Structure model

5.2.1 The impact of consumption situations In this section, we report the findings from our investigation. We first report the results from the Norwegian sample to test our hy-potheses H1a and H1b on the impact of con-sumption situations on decision making in food prosumption. The model fits well: Chi-square (166) = 342.36, RMSEA = 0.053, CFI = 0.98, NNFI = 0.98, Standardized RMR = 0.030.

A close inspection of Figure 2 reveals that when preparing a dinner for friends, people’ intentions are significantly influenced by attitudes (γ = 0.17, p < 0.001), perceived be-havioural control (γ = 0.41, p < 0.0001), and past behaviour (γ = 0.28, p < 0.001). Subjective norms have a non-significant effect on inten-tions to prepare a dinner for friends. About 54 percent of the variance in intentions to prepare a dinner for friends is explained by its antecedents.

Our results give partial support to H1a. Norwegian respondents go through a de-liberative decision making process in food prosumption in a consumption situation involving others (i.e. preparing a dinner for friends), shown by the impacts of attitudes and perceived behavioural control on in-tentions. However, the effect of subjective norms on intentions is not significant. This is consistent with previous findings on the TRA in individual cultures (Lee and Green, 1991; Bagozzi et al., 2000). Moreover, they also exhibit a habitual decision making process when preparing a dinner for friends, shown by the significant path from past behaviour to intentions. This implies that although preparing a dinner for friends is a complex prosumption behaviour, it is still can be rou-

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Table 1: Factor loading and reliability in the Norwegian sample

PREPARE A DINNER FOR FRIENDS PREPARE A DINNER FOR ONESELF

Items Factor loading Reliability Items Factor loading Relia-bility

A1 .94 .96 A1 .89 .95

A2 .97 A2 .97

A3 .95 A3 .94

SN1 .82 .83 SN1 .89 .86

SN2 .87 SN2 .85

PBC1 .87 .90 PBC1 .91 .90

PBC2 .88 PBC2 .94

PBC3 .87 PBC3 .76

PB 1.00 PB 1.00

Int 1.00 Int 1.00

Model Fit index: RMSEA = 0.064, NNFI = 0.99, CFI = 0.99, Standardized RMR= 0.027

Model Fit index: RMSEA = 0.022, NNFI = 1.00, CFI = 1.00, Standardized RMR= 0.023

Note: A- Attitudes, SN-Subjective Norms, PBC- Perceived Behavioral Control, PB- Past Behaviour, Int- Inten-tions

Table 2: Factor loading and reliability in the Chinese sample

PREPARE A DINNER FOR FRIENDS PREPARE A DINNER FOR ONESELF

Items Factor loading Reliability Items Factor loading Reliability

A1 .91 .95 A1 .97 .97

A2 .96 A2 .98

A3 .92 A3 .92

SN1 .81 .68 SN1 .68 .48

SN2 .64 SN2 .48

PBC1 .74 .78 PBC1 .75 .80

PBC2 .73 PBC2 .78

PBC3 .77 PBC3 .81

PB 1.00 PB 1.00

Int 1.00 Int 1.00

Model fit index: RMSEA = 0.061, NNFI = 0.98, CFI = 0.99, Standardized RMR= 0.027

Model fit index: RMSEA = 0.07, NNFI = 0.97,CFI = 0.98, Standardized RMR= 0.039

Note: A- Attitudes, SN-Subjective Norms, PBC- Perceived Behavioural Control, PB- Past Behaviour, Int- In-tentions

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35

Figure 2: The extended TPB in the Norwegian sample: preparing a dinner for friends vs. for oneself

Note: * p<0.05, ** p<0.01

F-Intention – Intention to prepare a dinner for friends

S-Intention – Intention to prepare a dinner for self

PBC - Perceived behavioural control,

SN - Subjective norms

PBC

SN

Past-behavior

F-Intention

Attitudes

0.28**

0.17**

-0.04

0.41**

PBC

SN

Past-behavior

S-Intention

Attitudes

0.83**

-0.05

-0.01

0.05

For friends

For oneself

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tinized after frequent performances. The findings differ when consumers

prepare dinner for themselves. Only past be-haviour significantly influences intentions to prepare a dinner for oneself (γ = 0.83, p<0.0001), as shown in Figure 2. A total of 67 percent of variance in intention to prepare a dinner for oneself is explained by its anteced-ents. This gives full support for Hypothesis H1b. Attitudes have no significant effect on intentions. This may have been due to the automatic, habitual process based on past ex-periences. Alternatively, it is possible that the non-significant effect occurred because of the presence of multi-co linearity. A high pos-itive correlation between the global attitudes and past behaviour (0.62) is observed. When past behaviour is a strong predictor of inten-tion, the impact of a weaker predictor such as attitudes may become non-significant.

Intuitively people have higher perceived behavioural control when they prepare a din-ner for themselves than they do for friends. However, perceived behavioural control has no significant impact on intentions in the sit-uation of preparing a dinner for oneself. This is consistent with previous research showing that perceived behavioural control might not be a major predictor of behaviour when per-ceived behavioural control is high (Madden

et al., 1992). Past behaviour is the only significant

predictor of intentions in the situation of preparing a dinner for oneself. An explana-tion is that intentions are a result of prior actions. This implies that people may not form intentions clearly and fully when they prepare a dinner for themselves as a habitual behaviour. When people perform a habitual behaviour, incompletely formed intentions may leave the way open for automatic reac-tions based on past behaviour (Bagozzi and Warshaw, 1990). To summer up, our results provide partial support for H1a and full sup-port for H1b.

In order to test the significance of the within-subject situation differences in the Norwegian sample, we apply the principle of multiple-group analysis ((Joreskog and Sorbom, 1989) to conduct a more strict for-mal comparison of parameters in the ex-tended TPB. More precisely, we test whether path coefficients for various explanatory fac-tors differ across the two consumption situa-tions. For instance, as shown in Table 3, when we constrain Path 1 (Attitudes → Intention) to be equal across the two consumption situa-tions, the Chi-square difference test show the constrained model is significantly different from the original model. The results of the

The impact of consumption situations and culture differences

Table 3: Test of invariance of path coefficients across the two situations in the Norwegian sample

BASELINE MODEL* (PARTIALLY INVARIANT FACTOR LOADING): Χ2(178)=361.57

Path 1: Attitudes➔Intention Equal path 1 across two consumption situations

χ2(177)=371.02, ∆ χ2 (1) = 371.02-361.57=9.45 > 3.84

Path 2: Perceived behavioural control➔ Intention

Equal path 2 across two consumption situations

χ2(177)=386.93, ∆ χ2 (1)=386.93-361.57=25.36 > 3.84

Path 3: Subjective norms➔Intention

Equal path 3 across two consumption situations

χ2(177)=361.76, ∆ χ2 (1) = 361.76-361.57=0.19 < 3.84

Path 4: Past behaviour➔Intention

Equal path 4 across two consumption situations

χ2(177)=391.39, ∆ χ2 (1)= 391.79-361.57 29.82 > 3.84

Note: Baseline model * - The model contains factor loadings partially invariant across samples. Equal Path 1: Attitudes➔Intention: In the model, the path coefficient from attitudes to intentions was constrained to be equal for both situations, then a chi-square difference test was applied to compare the chi-squares for this model to the factor loading partially invariant model (baseline model).

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invariance test of path coefficients in Table 3 show that attitudes, perceived behavioural control, and past behaviour significantly predict intentions differently in the two situ-ations. Attitudes and perceived behavioural control predict significantly intentions in the situation of preparing a dinner for friends but not in the situation of preparing a dinner for oneself. In both situations past behaviour is a significant predictor of intention, but its impact is significantly stronger in the situ-ation of preparing a dinner for oneself than for friends. Subjective norms are found to have non-significant effects on intention in both situations. Such a formal comparison of parameters between two consumption situations is a stronger test of our hypothe-ses H1a and H1b. It provides evidence for our propositions that in Western cultures (e.g., North-European culture in Norway) people go through different processes in their deci-sion making in food prosumption across dif-

ferent consumption situations: a deliberative process in preparing a dinner for friends and a habitual/automatic process in preparing a dinner for themselves.

5.2.2 The impact of cultural differenceWe further test the cultural contingency of the extended TPB in both consumption sit-uations. First, in the consumption situation involving others (i.e. preparing a dinner for friends), the extended TPB is run separately for the Norwegian sample and the Chinese sample, as shown in Figure 3. The results show that the model predicts differently in two samples. Attitudes, perceived behavioural control, and frequency of past behaviour have significant effects on intentions to prepare a dinner for friends for Norwegians. However, only subjective norms, perceived behavioural control and frequency are significant predic-tors of intention for Chinese.

Then, we apply a multi-group analysis to

Chunyan Xie and Kjell Grønhaug

36

Figure 3: Prepare a dinner for friends: Norwegians vs. Chinese

Note: * p<0.05, ** p<0.01

PBC - Perceived behavioural control,

SN - Subjective norms

PBC

SN

Past behavior

Intention

Attitudes

0.17**

0.20**

0.02

0.47** PBC

SN

Past behavior

Intention

Attitudes

0.47**

-0.02

-0.43**

0.74**

Norwegian sample Chinese sample

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test more rigidly the difference in the extend TPB in two samples shown in Figure 3. We follow the procedure of multi-group analysis suggested by Joreskog and Sorbom (1989). The results of invariance tests of path coeffi-cients in the extended TPB in two samples are shown in Table 4.

Our findings show that only path coeffi-cients from perceived behavioural control to intentions are invariant across samples. This means that perceived behavioural control has a similarly important impact on intentions across samples. It indicates that preparing a dinner for friends is a complex consumption behaviour and perceived behavioural control play an important role in the decision mak-ing processes in both cultures.

The effects of past behaviour are signifi-cant in both samples, but the effect is stronger for Chinese than for Norwegians. This indi-cates that preparing a dinner for friends is more a habitual behaviour for Chinese than for Norwegians. This is understandable since preparing a dinner for friends is a very com-mon phenomenon in the Chinese culture and probably much more practiced by Chinese than for Norwegians.

However, our results show attitudes have

a significant effect on intentions to prepare a dinner for friends for Norwegians, but not for Chinese. Subjective norms are important in predicting intentions for Chinese but not for Norwegians. Such results are consistent with previous findings that subjective norms could be more important than attitudes to predict behaviour in collective cultures, but attitudes are more important in predicting intentions than subjective norms in individual cultures (Davidson et al., 1976; Han and Shavitt, 1994).

The influence of subjective norms on in-tentions is negative and significant for Chi-nese. The negative coefficient of subjective norms is probably due to the multi-colline-arity, since perceived behavioural control and subjective norms correlate highly and pos-itively (r = 0.82) in the Chinese sample. The strong correlation between perceived behav-ioural control and subjective norms for Chi-nese is interesting. A possible explanation is that the construct of perceived behavioural control measures something more group-based in the Chinese sample in contrast to what is captured in the Norwegian sample. The concept of perceived behavioural control is developed in the individualistic tradition with the presumption that an individual is

The impact of consumption situations and culture differences

Table 4: Test of invariance of path coefficients across cultures for the situations of preparing a dinner for friends

BASELINE MODEL* (PARTIALLY INVARIANT FACTOR LOADING): Χ2(56)=129.73

Path 1: Attitudes➔Intention Equal path 1 across cultures χ2(55)=137.76 ∆ χ2 (1) = 137.76-129.73=8.03 > 3.84

Path 2: Perceived behavioural control➔ Intention

Equal path 2 across cultures χ2(55)=131.87, ∆ χ2 (1) = 131.87-129.73=2.14< 3.84

Path 3: Subjective norms➔Intention

Equal path 3 across cultures χ2(55)=143.19, ∆ χ2 (1)=143.19-129.73=13.46 > 3.84

Path 4: Past behaviour➔Intention

Equal path 4 across cultures χ2(55)=136.43, ∆ χ2 (1)=136.43-129.73=6.70 > 3.84

Note: Baseline model*- The model contains factor loadings partially invariant across samples. Equal Path 1: Attitudes➔Intention: In the model, the path coefficient from attitudes to intentions was constrained to be equal for both samples, then a chi-square difference test was applied to compare the chi-squares for this model to the factor loading partially invariant model (baseline model).

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responsible for his/her ability to perform cer-tain behaviours. However, in a collective so-ciety (e.g., China), it is more likely that such a construct is more group-based and it is likely that a social group is responsible for an indi-vidual’s ability to perform a certain behav-iour. For instance, when Chinese respondents consider their ability to prepare a dinner for friends, it is naturally for them to include the possible help or assistance they could get from other family members or friends. Thus the measure of perceived behavioural control may capture some social elements, which explains the high correlation between perceived behavioural control and subjective norms in the Chinese sample. This indicates the need to further refine or revise the con-struct of perceived behavioural control and its measurement to be applied in collective cultures.

Finally, we test the cultural contingency of the extended TPB in the consumption situation without involving others (i.e. pre-paring a dinner for oneself). First, the model is applied separately for the Norwegian and Chinese samples, as shown in Figure 4. The results show that only frequency of past be-

haviour has significant effects on intentions for both Norwegian and Chinese.

Then, the model is also compared for-mally in two samples by applying a mul-ti-group analysis. The results of invariance tests of path coefficients are shown in Table 5. A multi-group analysis does not show sig-nificant difference between the two samples. This provides full support for our hypothesis H3 and further cross-culturally validates our argument that preparing a dinner for oneself is mainly driven by habit.

6. DiscussionOur results show that people go through a more deliberative decision making process when they prepare a dinner for friends, but a habitual decision making process when they prepare a dinner for themselves. Moreover, in a social consumption context involving others, major predictors in the TPB function differently across cultures. For instance, in the individualistic culture, attitudes and per-ceived behavioural control are important in predicting food prosumption tendency; in the collective culture, subjective norms and perceived behavioural control are determi-

Chunyan Xie and Kjell Grønhaug

Table 5: Test of invariance of path coefficients across cultures for the situations of preparing a dinner for oneself

BASELINE MODEL* (PARTIALLY INVARIANT FACTOR LOADING): Χ2(56)=111.94

Path 1: Attitudes➔Intention Equal path 1 across cultures χ2(55)=111.99 ∆ χ2 (1) = 111.99-111.94=0.05 < 3.84

Path 2: Perceived behavioural control➔ Intention

Equal path 2 across cultures χ2(55)=114.02, ∆ χ2 (1) =114.02 - 111.94=2.08< 3.84

Path 3: Subjective norms➔Intention

Equal path 3 across cultures χ2(55)=112.01, ∆ χ2 (1)=112.01-111.94=0.07 < 3.84

Path 4: Past behaviour➔Intention

Equal path 4 across cultures χ2(55)=112.14, ∆ χ2 (1)=112.14-111.94=0.20 < 3.84

Note: Baseline model*- The model contains factor loadings partially invariant across samples. Equal Path 1: Attitudes➔Intention: In the model, the path coefficient from attitudes to intentions was constrained to be equal for both samples, then a chi-square difference test was applied to compare the chi-squares for this model to the factor loading partially invariant model (baseline model).

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nants of food prosumption tendency. On contrast, in an individual context without involving others, past behaviour is the only significant predictor for prosumption inten-tions in both cultures.

Moreover, an interesting result in our study is the strong positive correlation be-tween perceived behavioural control and sub-jective norms found in the Chinese sample in the context of preparing a dinner for friends. A possible explanation is that the construct of perceived behavioural control measures something more group-based and perceived behavioural control relates to group norms, i.e., appropriate behaviours strongly influ-enced by subjective norms in the collective culture. This is in contrast to individualistic cultures where perceived behavioural control reflects the extent that an individual believes he/she can perform specific behaviour by oneself.

Our findings have both theoretical and

managerial implications. Theoretically, the current study adds to the existing insights on decision making in food prosumption (Xie et al. 2008; Troye and Supphellen, 2012; Androulaki, 2014) by testing two contingent conditions, variation in consumption con-texts and cultural backgrounds. Previous re-search focuses mostly on food prosumption in social consumption contexts in the West-ern cultures.

First, our findings show that in an indi-vidual context without involving others deci-sion making in food prosumption is mainly a habitual process. The fact that habitual behaviour is primarily influenced by past ex-periences is in concordance with previous re-search. This implies that managers should be aware that food prosumption behaviour for oneself is mostly driven by past experiences and habit. Since habitual behaviour tends to be done more or less automatic with modest considerations of deliberation, established

The impact of consumption situations and culture differences

37

Figure 4: Prepare a dinner for oneself: Norwegians vs. Chinese

Note: * p<0.05, ** p<0.01

PBC - Perceived behavioural control,

SN - Subjective norms

PBC

SN

Past behavior

Intention

Attitudes

0.66**

0.08

0.04

0.08 PBC

SN

Past behavior

Intention

Attitudes

0.71**

0.14

0.05

-0.02

Norwegian sample Chinese sample

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habitual behaviour will be difficult to change. Therefore, managers need to invest substan-tial effort to create attentions and willingness to evaluate present and possible alternatives (i.e., by making their products more available to the consumers). This requires insight into consumers’ present behaviours and their au-tomized thoughts in order to introduce and make alternatives attractive. Moreover, our finding shows that the determinant role of past behaviour holds across cultures, which also indicates that this is likely universal. This means that managers could probably standardize their marketing practices across cultures for those products that are aimed at food prosumption behaviours in the individ-ual consumption context without involving others.

Second, in the social consumption con-text involving others, the decision making process underlying dinner preparation is a more deliberative one. Major predictors in the extended TPB play a significant role in decision making besides controlling the ef-fect of past behaviour. However, different el-ements in the model vary in their importance in predicting intentions (and thus behav-iours) across cultures. This first indicates that the detail knowledge about the social aspect of the consumption situation is important in both product development and marketing communications in order to meet consumers’ needs and preferences. This finding also im-plies that managers will have different chan-nels to influence people’s decision making in food prosumption involving others in differ-ent cultures. For instance, in an individualis-tic culture, managers could focus on creating and maintaining positive attitudes toward food prosumption by emphasizing various benefits from food prosumption behaviour. In a collective culture, managers should focus more on social expectations for food prosumption. Perceived behavioural control

is found important to predict prosumption tendency in both cultures. This indicates that one way to increase food prosumption propensity is to enhance people’s perceived behavioural control over the food prosump-tion process. This can be done either through customer education or by modifying product offering, say, by providing half-processed food products or relevant tools.

Finally, our findings show the concept of perceived behavioural control apparently captures a certain amount of more group-based aspects of collective cultures; however, in individualistic cultures, the concept cap-tures the individual responsibility and ability for control over one’s own behaviours. This is consistent with Markus and Kitayama’s (1991) argument about interdependent selves in collective culture and independent selves in individualistic culture. In a collective culture such as the Chinese culture, perceived control over one’s behaviour most likely refers to the collective control of a group to which one belongs. This indicates that construct of per-ceived behavioural control and its measures need be modified in order to become applica-ble across cultures.

Needless to say – more research is needed. The current study has only investigated one specific type of food prosumption behaviour, dinner preparation in the daily life, in two cultures. Future studies should explore other types of food prosumption behaviours that are embedded with more symbolic values and rich culture meanings, such as preparing a Christmas dinner. Another promising di-rection for future studies is to explore other factors that might also influence the decision making process in food prosumption, such as positive and negative emotions, social iden-tity, and group norms. Finally, findings from the current study should also be replicated in other cultures than the two cultures studied herein.

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Organizing for success: Finnish export partner groups in focus Henrik Virtanen and Åsa Hagberg-Andersson

Abstract: Studies of Finnish export partner groups have revealed that a fundamental problem exists concerning the limping cooperation between the small- and medium-sized enterprises (SMEs) in the groups. Coopera-tion is strongly connected to the organization and coordination of the groups. Different organizational forms imply that the export manager’s role likewise differs. This paper examines the organization of export partner groups and the role of the export manager in relation to the organizational form and how this can enhance cooperation between the participating SMEs. Individuals who have worked as export managers were interviewed. In export partner groups, organization depends primarily on the companies’ technology, the compatibility between their products and services, and the goals of the groups. Different organizational forms have different benefits, and the export manager’s role concerning sales preparation and coordination, as well as management of other net activities, varies accordingly to the organizational form.

Key words: Export partner groups, intentional nets, management in nets, SMEs.

Henrik Virtanen and Åsa Hagberg-Andersson

Henrik Virtanen is an Assistant Professor of Marketing at Hanken School of Economics, FinlandÅsa Hagberg-Andersson, Ph.D., is a Market Advisor at the Finnish-Swedish Chamber of Commerce, Sweden

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1. IntroductionIn a fast-changing competitive environment, the fundamental logic of value creation has changed (Normann and Ramírez, 1993). New organizational forms or networks have arisen to cope with the new environmental condi-tions (Achrol, 1997; Miles and Snow, 1986), for example with the aim to promote inter-nationalization in small- and medium-sized enterprises (SMEs) (Chetty and Blankenburg Holm, 2000; Freeman et al., 2006; Ghauri et al., 2003; Tang, 2009). Governments all over the world have for a long time utilized a wide variety of network programs to encourage export development in SMEs (Freixanet, 2012; Haddoud et al., 2017; McNaughton and Bell, 2001; Welch et al., 1998). The rationale behind this is the belief that stimulating growth through internationalization and improving SMEs’ competitiveness will lead to prosperous economic development and higher employment. It has been evidenced that internationalization improves SMEs’ competitiveness, productivity and survival (Pattnayak and Thangavelu, 2014; Wagner, 2013). Creation of networks is, among other things, the main focus when reading the Finnish Ministry of Employment and the Economy’s (2015) strategy for support of export and internationalization of Finnish companies. McNaughton and Bell (2001) con-clude that many export-supporting programs have originated and been developed in small open economies with location disadvantages (e.g. New Zealand and Finland). One tool to encourage initiation of exports, growth, and cooperation between SMEs in Finland is the use of export partner groups (Finpro, 2015). The idea behind them is that SMEs should be able to achieve more on foreign markets when acting as a group than on their own, with resources being pooled and costs and risks being shared.

Research on export partner groups, to a limited extent, has previously been carried out both in Finland and internationally. How-

ever, the idea of export partner groups in the form they are established in Finland seems to be not that common globally. McNaughton and Bell (2001) report on similar examples of “hard business networks” (i.e. formally brokered networks) in countries like Den-mark, Norway, New Zealand, and Australia. However, in “hard business networks” it is not that unusual that all companies, both large companies and SMEs, from a specific region or from a specific industry are invited to participate. The networks sometimes com-prise up to hundreds of companies (see e.g. Jansson and Boye, 2011), and many times they do not focus on initiating exports per se, rather on improving the companies’ capabil-ities and on organizing supporting services (European Commission, 2008). Cooperation in such networks is far less intimate, and of different nature compared to cooperation in Finnish export partner groups, which usually includes four to six SMEs (Finpro, 2015). These other kinds of “hard business networks” are managed by network brokers, but they do not actually function as export managers.

Published studies on export partner groups (i.e. Finnish export partner groups or of equivalent character) are therefore limited. Nevertheless, subjects of interest in existing export partner group research have included the development of internationalization capabilities with the help of external agents (Chetty and Patterson, 2002), the role of eco-nomic and noneconomic relations (Welch et al., 1996), the development and structuring process of groups (Wilkinson et al., 1998), and identification of factors influencing the establishment and development of groups (Ferreira, 2003). Moreover, research in Fin-land has mainly focused on the evaluation of activities and the impact of several export partner groups (Nummela and Pukkinen, 2004; Virtanen, 2008), with the exception of Tuusjärvi (2003) and Tuusjärvi and Möller (2009), who focused on the multiplicity of norms and expectations in cooperation, and

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Nummela and Pukkinen (2006), whose find-ings indicate that commitment is related to success in export partner groups, particularly in terms of financial objectives and impact on the internationalization process. Evaluative research has also been made by Welch et al. (2000) in Australia.

Previous studies shed light upon group development processes and activities in ex-port partner groups. A variety of issues still exist regarding research. Möller and Svahn (2003) argue generally for further research on issues of mobilizing and coordinating groups of autonomous but interdependent actors (see also Chetty and Pattersson, 2002; Pittaway et al., 2004; Ritter et al., 2004). In addition, Johnston et al. (2006) argue for in-creasing the knowledge and nature of busi-ness networks for practitioners. According to Nyström (2009), research on networks focuses on the reason and means of establish-ing business relationships. Little attention is directed toward organizational issues.

Virtanen’s (2008) study of three Finn-ish export partner groups revealed some problems when it came to the focal groups’ activities and results. One fundamental prob-lem was partly concerning limping cooper-ation (see also Chetty and Pattersson, 2002). Without cooperation, the idea of export partner groups is undermined. Without co-operation, the potential to increase exports and market shares is also undermined. In business-to-business networks, cooperation is usually considered as a prolongation of fre-quent interactions between the actors (Ford and Håkansson, 2006; Håkansson, 1982; Wilkinson, 2006). In export partner groups, on the other hand, the settings for coopera-tion are intentionally designed through var-ious organizational forms. However, when organizing export partner groups, the de-grees of freedom are constrained, since there are strict rules and limitations on company size, group size, goals, activities, etc. to meet the requirements for project financing. In

research on intentionally designed nets, con-straints are not considered (e.g. Möller and Rajala, 2007; Möller and Svahn, 2003).

A question, taking constraints into ac-count, is how organization and coordination of the groups can enhance cooperation in or-der to make use of the potential. In an export partner group, the export manager acts as a hub, coordinating activities and cooperation. The export manager’s role is therefore also relevant to focus upon. It is important for managers of different types of networks to be clear-eyed when analyzing their role within each network (Borders et al., 2001), especially in different contexts. Different organizational forms imply that the role of the export man-ager likewise differs when moving from one organizational form to another. The question concerns whether the role actually differs and how. Previously, organization and the role of the export manager have not been, to a greater extent, the focus of research relating to export partner groups. Previous research has mainly looked upon the organization of export partner groups as a one-dimensional and not a multidimensional phenomenon, that is, organization has been treated as a given context and not as a setting that can be intentionally designed in order to enhance cooperation.

In this study, we examine the organiza-tion of export partner groups, the role of the export manager in relation to the organiza-tional form, and how this can enhance coop-eration between the participating SMEs. This is of interest explicitly for actors coordinating (including export managers) and financing export partner group projects but also im-plicitly for SMEs, who naturally hope for ben-eficial results from their participation.

The paper is structured as follows. In the theoretical part, the ontology of networks and the rationale behind export partner groups are firstly discussed. This is followed by a discussion of the organization of export partner groups. Next, the research method

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is introduced and the empirical findings are presented. This is followed by a discussion of the results, conclusions and managerial implications. The paper is finished with a discussion of the limitations of the study and suggestions for further research.

2. Theoretical discussionWe argued above in the introduction that management (i.e. organization and coordi-nation) in export partner groups is affecting the potential to enhance cooperation and export promotion. Consequently, this section starts with a discussion on management in networks, focal networks and intentional nets in order to position the concept of ex-port partner groups within the research field.

2.1. The ontology of business networksWithin the Industrial Marketing and Pur-chasing (IMP) group, there is an ongoing discussion about the ontological charac-ter of business networks. According to the markets-as-networks perspective, the term network entails a borderless, self-organizing system that emerges in a bottoms-up, adap-tive manner from direct and indirect local interactions (Ford and Håkansson, 2006; Håkansson and Snehota, 1995; Wilkinson, 2006). The networks consist of interacting actors responding to each other and to the broader context they operate in. Change and dynamics are central issues in network stud-ies (Salmi, 1995; Håkansson et al., 2004). The emerging structure shapes the future devel-opment and evolution of the network.

This macro-level perspective emphasizes that the networks cannot be managed or organized by any single actor. According to this line of thought, the creation of networks is practically impossible. When we observe a “new” network, we are observing an isolated part of a preexisting and wider business net-work (Håkansson, 1982). Many changes in networks occur because of the importance of renewing working methods or because of

a need to respond to change initiated else-where in the network (Freytag and Ritter, 2005). Möller and Halinen (1999) introduced a distinction between different levels of busi-ness networks and relationships: (1) markets as networks, (2) companies in a network, (3) relationship portfolios, and (4) exchange re-lationships. This distinction allows the defi-nition of more limited entities of a network, such as focal networks, portfolios (nets), and relationships.

The markets-as-networks perspective provides a theory for understanding man-agement of relationships and individual companies in a network context, as well as for understanding the evolution and man-agement of focal networks and so called intentional nets in the macro network they are embedded in (Möller, 2013). Actors in a network have limited ability to make sense of borderless networks, due to the actors’ cogni-tive capacity and limited resources (Möller, 2013). The term focal network refers to the fact that actors are dealing primarily with other actors they are able to perceive and regard as relevant, together forming the focal network (Alajoutsjärvi et al., 1999). Objectives of the focal network perspective are to understand how these networks evolve and how com-panies try to position themselves and adapt their roles within the networks (Möller, 2013).

Earlier literature tends to consider networks as given contexts, rather than a structure that can be intentionally designed (Lorenzoni and Lipparini, 1999). The devel-opment of a network follows an emerging life-cycle path. In other words, cooperation between actors may evolve from previous business relations and frequent personal interactions over a long period (Håkansson, 1982). Cooperation is therefore a natural pro-longation of previous activities. Intentional nets, on the other hand, are restricted groups of autonomous but interdependent actors, which are intentionally designed and mobi-lized for specific cooperative purposes, both

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strategic and operative in nature. The roles and responsibilities of the actors are jointly agreed upon. In research they have been la-belled business nets (Möller and Svahn, 2006; Nyström, 2009), new service development nets (Heikkinen et al., 2007), strategic nets (Möller and Svahn, 2003), and value nets (Möller and Rajala, 2007).

Intentional nets are restricted entities of focal networks. The notion of intentional nets contrasts with to the ontological view of networks as emerging and non-manageable. The organization and management of inten-tional nets is influenced by the value creation logic of those nets (Möller, 2013). Intentional nets may also involve nonprofit actors, such as governmental organizations. For an export partner group, the description of an inten-tional net is usable, as it fulfills the definition of restriction and intention.

Möller and Rajala (2007) and Järvensivu and Möller (2009) argue that the key issue is not whether networks can or cannot be man-aged or can or cannot be created (see also Ritter et al., 2004). The key issue concerns the kind of governance or managerial solutions that are most suitable for different types of networks and more limited entities of net-works. Networks are being managed, but the extent to which networks can be managed differs from one network to another, along with the managerial tasks employed (Jär-vensivu and Möller, 2009), vital information exchanged, and to which extent goals are reached (Chetty and Pattersson, 2002).

2.2. Export partner groups as intentional netsBeing an international business, gives com-panies different problems. The SMEs’ limited resources for research, product development, manufacturing, marketing, and export have increased the birth of different types of co-operation constellations to facilitate the partners’ internationalization (Chetty and Blankenburg Holm, 2000; Freeman et al.,

2006; Ghauri et al., 2003; Tang, 2009). Coop-erative relationships are filled with oppor-tunities, which are formed by the partners’ adaptations (Brennan and Turnbull, 1999; Brennan et al., 2003; Hagberg-Andersson and Grønhaug, 2009), their investments in the relationships over time (Håkansson and Ford, 2002) and their dynamic capabilities to extend, create, and modify the ways in which they operate (Helfat et al., 2007).

Ebers (2002) discusses the motives for cooperation, for example cost reduction. Another motive can be better access to ex-ternal resources, markets, technology, larger economies of scale, or the possibility of ben-efiting from economies of scope (Contractor and Lorange, 1988; Håkansson and Snehota, 1995). For the partners, cooperation can be a less risky and capital-demanding alternative when penetrating new markets. Furthermore, the benefits can also be related to gaining knowledge and learning (Chetty and Patter-son, 2002; Möller & Svahn, 2006).

Despite the potential benefits, cooper-ation does not always emerge evolutionary. Instead, some level of intent is needed. The establishment of export partner groups, is in-itiated and facilitated by external actors (e.g. project leaders, export managers, authori-ties, etc.) and the participating companies together. The Finnish export partner group program was launched in 1993 and some 300 groups have subsequently been established involving about 1000 Finnish SMEs (Finpro, 2015). This program is selected as an example of good practice when it comes to supporting internationalization in SMEs in the EU (Eu-ropean Commission, 2008). Export partner groups are organized as projects and are funded by international, national, regional, and local financiers. The project period lasts for usually one to three years.

A group usually includes four to six SMEs, and is led by a jointly hired export manager. The aim is to initiate exports of the companies’ complementary products or ser-

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vices to usually one (or a few) named target market(s), in other words to build new sales and marketing channels. To some degree, an antecedent to exports is the willingness to grow (Ruzzier et al., 2006). Therefore, export partner groups also may enable an increase in the companies’ market shares. Another aim is to enhance cooperation between the SMEs, for instance in procurement, product devel-opment, and production. The activities of a group are placed in a business-to-business context. The customers on the target market are actors in the earlier stages of the distribu-tion chain, such as other companies, agents, distributors, etc. The end customers of the products and services may, in some cases, fi-nally be consumers.

Empirical evidence suggests that export partner groups have fairly well succeeded in supporting internationalization among Finnish SMEs. According to Nummela and Pukkinen (2004), a clear majority of the com-panies that has participated in export partner groups regard the impact of the participation as significant. Participation in an export part-ner group increases both export volume and export regularity. Another positive impact is an increase in internationalization capabili-ties.

Nummela and Pukkinen (2004) clas-sify export partner group projects into two categories: a supply-based approach and a demand-based approach. A supply-based approach implies that the group formation (e.g. which SMEs participate) is guided by the companies’ products and services and what they can offer on potential markets. The demand-based approach starts from a detec-tion of customer demand on the markets. The group formation is guided by this demand. According to Nummela and Pukkinen (2004) Finnish export partner groups have usually been supply-based, while examples of de-mand-based groups are found in, for instance Australia.

Also, Möller and Svahn (2006) classify dif-

ferent types of ideal intentional nets for value creation. These nets are categorized into ma-ture and stable nets, constructed for carrying out current business; local and incremental development nets, focusing on renewal of current business; and emerging nets. Emerg-ing nets have different aims, such as the rapid creation of radically new technologies. They also have different value creation character-istics. A synthesis of Nummela and Pukkin-en’s (2004) and Möller and Svahn’s (2006) classifications is that a plausible aim for sup-ply-based export partner groups is to carry out current business, while demand-based export partner groups may even focus on re-newal and eventually on creation of new tech-nology. That is the case in theory. In practice, with the temporary nature of export partner group projects, aiming higher than renewal of current business may be difficult.

2.3. Organizing in export partner groupsAccording to Möller and Rajala (2007), man-agement and organization of nets involves a balancing dilemma. This balancing act will, however, vary over time as circumstances change. The act itself involves balancing with interdependencies and balancing with tight and loose couplings between actors. In loosely coupled arrangements, the need to balance shared objectives against the need to preserve autonomy is relevant (Johnston et al., 2006). The balancing act also involves co-ordination of cooperation, work, responsibil-ities, dispersed resources, and roles. A social dimension places emphasis on the need for a trusting culture and a unified net identity. Tuusjärvi and Möller (2009) contend that cooperating companies need to be aware of three sets of interests: 1) self-interests for each partner, 2) the partners’ core strategic inter-ests to be safeguarded, and 3) the partners’ shared interests, reflecting the unity of the cooperation. A key issue here is to share the benefits of the activities in order to commit

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the net members and counteract opportun-ism.

The mix of competitive and complemen-tary companies in an export partner group is problematic (Wilkinson et al., 1998). Fin-pro (2015) recommends that SMEs and their products and internationalization targets should complement and not compete with each other. On the other hand, if SMEs are too far from each other when it comes to prod-ucts and services, it is difficult to achieve any synergy. Striking the right balance is impor-tant. Export partner groups can be described as horizontal cooperation constellations between complementary companies and not between competitors. Strong compatibility is an antecedent to cooperation, which creates better results in an export partner group (see also Nummela and Pukkinen, 2004). With dif-ferent niches, different products and services, and different customers, in other words, with different points of interest, the need for and the benefit of cooperation are undermined. This also means that the idea of export part-ner groups is undermined.

Different types of network configurations have a strong impact on choices that compa-nies make to attract and screen the right type of customers (Fjeldstad and Ketels, 2006). Ex-port partner groups can be perceived as value constellations, where the reconfiguration of roles and relationships among the group members mobilizes the creation of value in new forms and by new actors (Fjeldstad and Ketels, 2006; Normann and Ramírez, 1993). Virtanen’s (2008) evaluative research of ex-port partner groups in the Finnish context revealed that the groups did not fully reach their potential. Using the terms of Normann and Ramírez (1993), the value constella-tion and the enabling of the value creation process need further sharpening in export partner groups. One line of thought in Virta-nen’s (2008) discussion is to focus on organ-izational issues, specifically in export partner groups set up according to the Finnish model.

Virtanen (2008) suggests alternative forms of organizing export partner groups. A market-oriented organizational form is commonly used in many export partner group projects, with focus on joint target markets. In export partner groups organized according to this form, SMEs are aiming at different customers on the target markets. The problem with this organization is that the companies do not necessarily have to co-operate since they have different customers. The common denominator is the group they belong to, they have employed a joint export manager, and they are aiming at the same market. In the most important activity, which is selling, they are acting alone.

A suggestion for overcoming the prob-lems caused by a lack of compatibility and cooperation is to organize the export partner group according to the customers, that is, a customer-oriented organizational form. In the customer-oriented organizational form, SMEs are, with the aid of the joint export manager, aiming at the same customers or group of customers. The main focus is shifted from joint markets to joint customers (on the same or on different markets). A system-ori-ented organizational form takes the idea of the customer-oriented approach a bit fur-ther. In such a group, the majority of SMEs functions as suppliers to a main firm, that is, a hub firm. This organization is similar to traditional supplier-buyer networks, with the main characteristics of an export partner group. This form of organization places focus on the opportunity to sell whole systems or projects to the customers.

Not only do the customer- and sys-tem-oriented organizational forms place dif-ferent demands on the compatibility of the companies and their products but they also place different demands on the necessity to cooperate. In a customer-oriented approach, SMEs still do not necessarily need to coop-erate, but the situation creates more natural opportunities for cooperation to take place.

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By comparison, in a system-oriented export partner group, SMEs are forced to cooperate intensively, and strong compatibility be-tween the companies is a selection criterion for the group.

The suggested organizational forms are probably not ideal for all types of export part-ner groups. However, other organizational forms may be relevant depending on the goals of the export partner groups, such as learning. Pittaway et al. (2004) conclude that their extensive literature review highlights that there is no consensus about the optimal network configuration. The optimal design for a network is contingent on the actions that the network seeks to facilitate. Virtanen’s (2008) working model is normative and not more empirically tested. The model sketches up three different forms, but with reality in mind, one can suppose that combinations of forms, ought to be identified.

Virtanen’s (2008) model does not discuss the roles of the export managers to a greater extent, especially when it comes to how the roles differ in different organizational forms. This has neither been in focus in other re-search relating to export partner groups. On a general level, one can conclude that the ex-port manager, in the beginning, is involved in the process of identifying potential SMEs for participation and potential activities for co-operation and to ensure that the “right” types of SMEs have the opportunity to join the group. Then the export manager’s function is to call to meetings, provide a neutral fo-rum for discussions and contact, collect and share information, and function as a broker to other key external partners. Ferreira (2003) found in his research of Portuguese export networks that the facilitating actors gave sub-stantial support in the establishment process. Their role, especially the export manager’s capabilities and commitment were judged as essential (see also Tuusjärvi, 2003; Welch et al., 2000).

As concepts, market orientation and cus-

tomer orientation are receiving considerable attention in general marketing literature. In this paper, Virtanen’s (2008) concepts are therefore renamed, in order to avoid confu-sion. The denotation of the concepts in gen-eral marketing literature are different, and in the discussion below, the organizational forms are respectively named market-fo-cused, customer-focused and system-focused.

The review of the literature presented above indicates that the organization of in-tentional nets (export partner groups) needs to enable the value creation process, and the activities should be managed accordingly. The review suggests the following tentative framework (Figure 1).

3. The studyThe purpose of this paper is mainly explora-tive, which supports the choice of a qualitative research approach (Deshpande, 1983). Quali-tative data are rich and holistic, with a strong potential for revealing complexity, nested in a real context (Miles et al., 2013). Maxwell (1996) continues by claiming that qualitative studies are also very useful to identify unan-ticipated phenomena and influences and to generate empirically grounded theories and models. The most recurrent critique against qualitative studies is the absence of the possi-bility to generalize the results from them. On the other hand, Gummesson (2000) opines that generalization is not always necessary or even desirable. Nongeneralizable results may be interesting in order to understand specific phenomena in their context. Because of the explorative character of this study, our aim is not to generalize the results in relation to a population. Instead, a generalization of the phenomenon in focus to a theoretical frame-work is the aim.

In the study, in-depth interviews were conducted with five individuals who have worked as export managers in different ex-port partner groups. The informants were carefully chosen. They had experience acting

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as export managers in nine different export partner groups in total. Moreover, the in-formants had experience of different group organizational forms. Their missions as ex-port managers were in export partner groups within the areas of products and equipment for professional use at sea, boat building, paper machinery and hydraulic systems, ex-cavators and equipment for excavating, en-vironmental technology, fitness equipment, and food products.

Interviews can have different levels of structure (Ghauri and Grønhaug, 2010). While a fully structured interview has a rigorous set of predetermined questions, a semi-structured interview is open, allowing new ideas to be brought up during the discus-sion from the informants’ responses. In the study, we used a semi-structured interview. An interview guide was prepared beforehand (see Appendix). The initial themes and open-ended questions were mainly raised to start the discussion, after which probing was used to uncover the opinion of the informants. Focus was put on deep knowledge instead of

shallow generalizations. The flexibility of the interview guide helped us tailor the questions to the context of the export partner groups in focus and to the informants’ experiences. Nevertheless, the chosen themes and probing questions were focused so that interview ses-sions would not be too long.

In the interviews, the export managers’ role and their view of the SMEs’ role, vis-à-vis the organization of the groups, were further elaborated. The interviews dealt with two main themes. First, they started with a discus-sion around the success factors in organizing export partner groups and the export man-agers’ and companies’ role in contributing to its accomplishment. The second theme in the interviews dealt with moving from one organization to another with a view to the changing conditions, success factors, and roles of the actors. It was apparent that the organizational challenges are distinct in dif-ferent export partner groups.

A part of the interview was based on a specific technique. In the discussion around the organizational forms suggested by Vir-

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Market focus Customer focus System focus

EXPORT PARTNER GROUPSOrganization dependent on value

creation logic

Management – export managers’ role

Value

Figure 1: A framework for the study

➧➧

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tanen (2008), we started with a blank paper. We were interested in the informants’ inter-pretations. No restriction on the interpreta-tion dimension was set in the study. On the paper, we gradually drew a sketch of the three organizational forms and asked the inform-ants to comment as the sketch evolved. This sketch was used as a springboard to discuss the organization of export partner groups, as well as the role of the export managers coor-dinating them. All in all, the interviews took about one and a half to two hours and were recorded for further analysis.

Our sampling of informants followed the suggestions in qualitative studies. The informants were well informed, which re-sulted in well-elaborated answers, that is, thick descriptions. Analysis and collection of data ran parallel to each other (Glaser and Strauss, 1967). We ended our sampling when we were of the opinion that one more inter-view would not significantly contribute to our understanding of the concepts in focus. The fifth interview added only marginal new information. The previously interviewed in-formants had already mentioned most of the aspects the fifth informant discussed.

We followed the suggestions of Malho-tra et al. (2012) on how to create a fruitful interview process. We settled a date and time that suited the informants. We explained the importance of our study. Time for the inter-views was sufficiently reserved, and none of the interviews were interrupted or speeded up because of lack of time. The interviews took place in the offices of the informants or in other facilities isolated from disturbing elements in the surroundings. The inform-ants had a very positive attitude to being in-terviewed, and they were highly motivated. Every interview was transcribed as soon as possible after the interview sessions. The interviews were fully transcribed for each informant. In qualitative studies, it is recom-mended to write memos during the collec-tion of data (Miles et al., 2013). Memos were

written during the interviews and during the transcription. They included intuitive ideas, preliminary thoughts, and assumptions. They were later used to confirm the final interpre-tations and conclusions.

The interviews were preceded by infor-mal discussions, and they continued in al-most every situation after the interviews. The informal discussions dealt with topics like interesting questions around export partner groups and the organization of them. The dis-cussions confirmed the information gathered in the interviews. The informal discussions were also important in order to build up an open interaction and trusting relations be-tween the informants and the interviewers. The interviews and the informal discussion acted also as a catalyst for the informants. A usual feedback from the informants was that the interviews and discussions aroused new thoughts and ideas about the themes dealt with in the study.

The analysis started with reading through all transcriptions in order to get a general grasp of the data. After that, the data were coded into categories of themes. We used content analysis, with our preunderstanding as guidance for initial coding, to summarize the meaning of the organizational forms of export partner groups and the changing roles of the export managers (Tesch, 1990). Coding was done mainly in two phases. After the first reading, a preliminary coding of the data was done. This was followed up with a second reading to control and complement the cod-ing. Then the evolving frame of reference was compared with theory. Both researchers were present at the interviews, and we initially analyzed the data separately. Only minor in-terpretation differences were found.

4. ResultsThe informants had relevant experience of functioning as export managers in nine dif-ferent export partner groups (Table 1). The problems and opportunities connected to the

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organization and different organizational forms of the export partner groups were dis-cussed with the informants.

4.1. Determinants for organizing export partner groupsIn an export partner group, the choice of organization depends mainly on the com-panies’ technology (line of business), the compatibility between their products and services, and the goals of the group.

“Of course, how you organize is dependent on what you want to achieve. Is it, for instance, sales, cooperation, benchmarking, or learning?” (Informant B)

“If cooperation is on the agenda, it implies that the companies, first of all, have to be compatible with each other, that is, compatible especially when it comes to products and technology. This gives them a proper reason to cooperate. Other-wise, cooperation is, of course, possible, but it will be more superficial.” (Informant D)

The informants stress that the choice of or-ganization of the export partner group is firstly dependent on what you want to achieve with the activities. The goals of the group, on the other hand, place a demand for compati-bility between the companies’ products and

services. If the aim is, for instance, to sell to joint customers, the compatibility has to be relatively high. Thirdly, the technology used, affects the goals, or what is possible and rele-vant to try to achieve with the export partner group. In low-tech businesses, for example, the opportunities and demand for coopera-tion in production are lower, and the goals of the group may focus on other results than, for instance, initiating intense cooperation.

Market focus is relevant when the goals of the export partner group are mainly to pen-etrate new markets and increase export vol-ume and not to establish deeper cooperation between the SMEs in the group. Synergistic benefits are connected to the market, such as joint participation in trade fairs and joint fact-finding trips.

“This form of organization is common in Finn-ish export partner groups. You want to pene-trate a new market yourself or find potential dealers for your product.” (Informant B)

The companies should produce their own products or services; that is, market focus of an export partner group is less suitable if the SMEs are suppliers. In other words, mar-ket focus is relevant if the products and the technology are simple, which facilitates the export manager’s sales preparations. An ex-

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Table 1: A summary of the informants’ experience

INDUSTRY/AREA FOCUS

Informant A Boat Building Market

Boat building System

Equipment for professional use at sea Market

Informant B Excavators and equipment Market

Informant C Fitness equipment Market–customer*

Fitness equipment Market – customer*

Food products Market

Informant D Paper machinery and hydraulic systems Market – customer*

Informant E Environmental technology Market – customer*

* For some of the companies in the group, the customers were the same, but not for all

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ample falling into this category would be an export partner group in the food industry.

“For me, as an export manager, it’s easier to find customers if the products can be character-ized as finished goods. If the products are, for instance, components, it’s trickier since I have to know the potential buyers’ manufacturing methods, their technology, their end users, etc. That takes time when the market is new.” (In-formant C)

Customer focus is, according to the quote be-low, more time efficient than market focus since the export manager can focus on joint customers. Synergies achieved through cus-tomer focus are, for example, opportunities for SMEs to jointly offer complete bundles of products or offer wholesalers a selection of products they can include in their range of products.

“Well, it would certainly help me to allocate my time when I don’t have to focus on many different customers, from different industries and countries, with different demands and problems. The companies are sometimes jeal-ous of each other and suspect that I use more of my time with some of the companies than the others. They feel that they are sidestepped and would like to see me more focusing on their problems. To be fair, sometimes if I work more with one company than another, it is due to their own activity.” (Informant A)

In the latter part of the quote, the inform-ant is talking about perceived unfairness in market-focused export partner groups. In a customer-focused group, the export manager is allocating time to joint customers, which would ease the problem. It is beneficial if the customers are located on the same market because of the changing cultures and condi-tions associated with moving from one mar-ket to another. The choice of SMEs included in the group is important. It is recommend-able that competitors do not participate in the same group since the aim is to find joint customers. Customer focus is most suited for complementary companies, for instance,

within the business of fitness equipment.System focus in an export partner group is

most suitable within the fields of high-tech and knowledge-intensive industries. In these industries, we can detect a significant growth in networking activities, and participation in an export partner group is a possible alterna-tive. Networking exists because no one actor can master all the technological bases needed in creating value for the end customers. In other words, the products, services, or solu-tions must be combined. An example would be an export partner group around renewa-ble energy sources. System focus is more chal-lenging than market or customer focus, since the potential customers’ needs and the po-tential networking SMEs must be thoroughly recognized beforehand. System-focused ex-port partner groups are usually initiated by the SMEs participating, that is built around the companies seeking to complement their network of subcontractors.

“In practice, system-focused export partner group projects should partly build on existing networks.” (Informant A)

In an export partner group, the set of compa-nies participating is fixed during the project pe-riod. A possibility of an open participation as an alternative was discussed with the informants. This would imply that some SMEs could leave during the project period and that other SMEs would join and continue within the group when the others leave. Companies that do not provide value within a group have a high risk of being bypassed either by other SMEs within the group or by alternative SMEs seeking compet-itive advantage. Companies that identify mu-tual synergic effects and produce compatible products and services have the most potential for cooperation. In this way, the group could be an arena for further cooperation between the companies, the customers, and other co-operation-facilitating actors for longer-lasting relationships after the project.

If cooperation is the aim, then a short project period is an obstacle. In practice, this

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means that changes in the constellations can happen after the project. With a three-year project period, the idea of an open partic-ipation is not relevant for system-focused groups, since the buildup of the network needs time. Market and customer- focused export partner groups, where cooperation is looser, give a better opportunity for the idea of open groups. In such groups, it is easier to change constellations, as the bonds between the SMEs are looser.

4.2. Export manager’s roleSimply speaking, the export manager’s role in an export partner group is to actively work with presales preparations or to function as a door opener; the rest is up to the companies. Identifying potential customers and estab-lishing contacts to them is the main task. However, this role changes slightly depend-ing on the organization of the group. If the products are technologically simpler (e.g. in market-focused export partner groups), the role is more oriented toward being a comple-mentary resource as seller. In such situations, full knowledge of the product technology is less important, and the main obstacle in the selling process is to get the customers to ac-cept the products.

“A simpler product means that even I can get a grasp of it, which means that I can speak so nicely about it that the customer eventually will buy it from the company. I can’t answer all ques-tions when a product gets more complex. In that situation, my role is more to discuss and drink coffee with the potential buyers in order to build up trust for the companies and their offerings.” (Informant D)

As the technology becomes more complex (e.g. in system-focused groups), the need for specific knowledge increases, and the time and the complexity of the negotiation process from first customer contact to final deal increases substantially. Then the role of the export manager becomes more of a so-cial character: to continuously interact with

the customers and to build up trust for the products and the sellers. In system-focused groups, the export manager is also more preoccupied with net building, planning of joint offerings and getting the cooperation between the companies to work.

The export manager’s role varies slightly, dependent on how internationally experi-enced the participating companies are. Unex-perienced companies need different kind of support, and they are much more dependent on the export manager’s competence. In most extreme cases, this could jeopardize the func-tioning of the export partner group, since the starting point of the export partner group program is to support and work with export activities and the focus is not on pre-export capability and competence development only. It is relevant to discuss if the export partner group program is actually the right supporting program for companies that has not already done their homework.

”I’ve worked with so many different companies. Some need a lot of basic guidance, and you have to start with developing their competence, ca-pabilities and other stuff. Often they don’t have any material in English or even an English web-site. The situation is totally different with those who already are experienced.” (Informant E)

The role of the export manager also slightly changes depending on how many culturally and contextually different target markets the export partner groups are working on, espe-cially if the group is led by one export man-ager. A possibility in such a case is to increase the local presence on the target markets, by involving local export assistants with local expertise and connections to the export part-ner groups. Although this approach demands more resources, it would support the export managers, especially on complex markets in transition, such as in East Europe and Asia.

“In Lithuania, we hired a local guy, and he helped me a lot with understanding the local circumstances and reaching the right persons.” (Informant E)

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The informants mentioned a tight time frame as one practical problem in export partner group projects. A maximum of three years as the project period is often too short to get the expected results. A continuation of additional years is nearly always needed in order to achieve results, especially in high-tech, system-focused export partner groups. This is because it usually takes time to start a business relationship, to develop it, and to reach a deal. If the time expires for the export partner group, there might not be enough time to reach a deal, at least during the pro-ject period.

The informants wished they had more support from the companies. First of all, the export managers are in need of more re-sources and input from the SMEs. They need more knowledge (e.g. about products) from the companies in the groups, because they are dependent on their expertise. This support is needed in order to increase the export man-agers’ credibility as a door opener abroad to-ward the customers. As noticed in the quotes below, the SMEs do not always understand this need, and they do not always have time for the project, which causes frustration among the export managers. The SMEs may think that the export managers should move forward at a faster pace according to another rhythm, and they expect results without their input or interaction with the customers. The export managers often feel that there is not enough time and patience for the work to be done.

“I’m not so sure that the companies always know or recognize what their task is and what my task is.” (Informant B)

“It strikes me that the companies’ expectations are sometimes unclear. Some are very active—serving me with information, asking questions, and generally pulling me by the sleeve—and some don’t even have any persons responsible for exports when entering a project.” (Inform-ant A)

Another important supporting factor is the project control group. The control group often consists of members from the project owner, the project financiers, the local cham-ber of commerce, etc. The informants men-tioned that the composition of the group could rather consist of outside experts. These outside experts would add more expertise (e.g. technical and marketing) to the group, and this would again increase the export managers’ credibility toward the customers.

“I wish that at least some of the members in the control group would be real experts from a busi-ness point of view and not appointed for other reasons.” (Informant D)

5. Discussion and conclusionsResearch on networks has tried to label them depending on their function or value. Möller and Svahn (2006) identifies nets constructed for carrying out current business, nets focus-ing on renewal of current business, and nets aiming at rapid creation of radically new technologies. We identify the focal export partner groups mainly as nets for carrying out current business and for renewing busi-ness, especially in system-focused export partner groups. The main goal in market-fo-cused (and customer-focused) export partner groups is to find new markets and customers for existing products. In business-renewal nets, the typical goals are the renewal or improvement of offerings and business pro-cesses and the production of customer-driven solutions, which are similar with system-fo-cused export partner groups.

Cooperation is required when resources and competencies involved in renewal are dis-persed among several net partners. Renewal nets are typically organized as multiparty projects (Möller and Rajala, 2007). An impli-cation of this study is that cooperation in the analyzed groups usually needs more time for interaction between the export managers, the customers, and the SMEs in the groups in or-der to achieve the desired goals. These results

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are also in line with the results of Chetty and Pattersson (2002), who stress the importance of formation and maintenance of these types of groups and nets.

5.1. Organization as a multi-dimensional phenomenonAnother implication of this study is that the different organizational forms in an export partner group have various benefits and fulfill distinct goals. In other words, there is hardly a single best way of organizing export part-ner groups. In the interviews, when the three organizational forms were discussed, it was concluded that the informants considered combinations of them as possible in practice. The three organizational forms should not be considered as a nomothetic, three-dimen-sional phenomenon as is Virtanen’s (2008) starting point. They should rather be seen

as organizational possibilities, ranging on a continuum from market focus on one end to system focus on the other. Every export part-ner group is unique, with its own constella-tions of actors, activities, and resources.

A summary of the connections between technology, compatibility, and goals in rela-tion to organizational focus is illustrated in Figure 2. The model does not primarily focus on all constellations and is simplified, since a combination of three determinants provides more alternatives than illustrated in the fig-ure. Net-related goals merely imply coopera-tion in, for example, production and product development activities, which is possible also in low-tech industries and in situations where compatibility is low. The need for and the value of such cooperation in such constella-tions in this area are low or even nonexistent. At the other end of the scale, a connection

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31

Figure 2: Organization focus and determinants for organization

A summary of the connections between technology, compatibility, and goals in

relation to organizational focus is illustrated in Figure 2. The model does not

primarily focus on all constellations and is simplified, since a combination of three

determinants provides more alternatives than illustrated in the figure. Net-related

goals merely imply cooperation in, for example, production and product

development activities, which is possible also in low-tech industries and in

situations where compatibility is low. The need for and the value of such

cooperation in such constellations in this area are low or even nonexistent. At the

other end of the scale, a connection between high-tech and high compatibility

connected to market- and sales-related goals is possible, but then the opportunities

are not fully exploited. An implication is that the choice of organizational form is

dependent on the SMEs and their resources and which activities should be

Com

patib

ility

Goals

High

Low

Marketfocus

Systemfocus

Customerfocus

Net-related

Market- and sales-related

Low

High

Tech

nolo

gy

Figure 2: Organization focus and determinants for organization

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between high-tech and high compatibility connected to market- and sales-related goals is possible, but then the opportunities are not fully exploited. An implication is that the choice of organizational form is dependent on the SMEs and their resources and which activities should be emphasized during the years that the export partner group is active.

Nummela and Pukkinen’s (2004) clas-sification of export partner groups into supply-based and demand-based groups is comparable to the categorization in Figure 2. Their theoretical categorization is a di-chotomous, two-dimensional categorization and is therefore a simplification of the actual situation in export partner groups. With further insight from this study, the categori-zation is in reality continuous, ranging from a purely supply-based approach to a purely demand-based approach. The supply- contra demand-based continuum can roughly be compared to the market- contra system-fo-cused continuum. Market-focused groups are more supply-based as long as the goals in such groups are connected to penetrating new markets and increasing exports for ex-isting products and services. System-focused groups are more demand-based. The goals are connected to net building and business renewal. Typical goals for the business-re-newal net are to offer demand-driven solu-tions (Möller and Rajala, 2007).

The notion of the determinants for organ-ization (i.e. technology, compatibility and goals) provides a basis for examining and un-derstanding export partner groups and their value creation logic. We argue that our model of different organizational forms presented in Figure 2 captures the complexity and vari-ety of export partner groups in a more valid way than previous classifications (c.f. Num-mela and Pukkinen, 2004; Virtanen, 2008). The model relies on a contingency principle by postulating that the determinants for or-ganization and the actors involved influence the choice of eligible organizational form in

different export partner groups and mana-gerial capabilities required (see also Möller, 2013).

5.2. Export managers’ role in relation to organizationThe different roles of the export manager and examples of activities in different export part-ner groups are summarized in Table 2. Since the aim of most of the export partner groups is to increase sales, the export manager’s main role is naturally to work with operational marketing and sales preparation activities. In other words, the role is to act as an additional marketing resource and to communicate the needs of potential customers to the partici-pating SMEs. The objective is to detect poten-tial customers and directly create customer contacts or indirectly by building sales chan-nels and looking for partners, such as agents on the target market.

When moving from market penetration and sales-related goals to net-related goals, the role changes from door opener to, addi-tionally, coordinator (e.g. coordinating the value constellation according to the possibil-ities the compatibility of the SMEs give) and idea generator (e.g. pointing out new venues for value creation). However, the SMEs’ own activity is still crucial. The export manager’s role is to act as a facilitator and broker, but the export manager can only support the ac-tivities, and it is up to the companies to make it work and close the deals.

In the examined export partner groups, the export manager was based in Finland, except for one case, where the export man-ager was based in Finland, but a local export assistant was appointed on the target market. This solution opens up new avenues, with fo-cus on roles. A local export assistant can help with assessing the risks and the adaptations needed on the local target market, defining market-specific targets and operations, defin-ing market-specific competitive advantages and segments, and gathering information

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about the market and potential local cooper-ation partners.

As stated earlier in the description of Finnish export partner groups, empirical evidence confirms that they have been fairly successful in increasing the participating SMEs’ export volume, export regularity, and internationalization capabilities (Nummela and Pukkinen, 2004). The export managers’ activity is essential in achieving positive re-sults (Ferreira, 2003). However, positive re-sults are not because of participation or the export managers’ activity per se, since the companies’ own activity and commitment and how they perceive their own role is also significant.

Previous research on export partner groups has not, to a greater extent, examined the export managers’ roles in relation to a multidimensional organizing of the groups (see Ferreira, 2003; Nummela and Pukkinen, 2004; Virtanen, 2008). In this study, we con-tend that different organizational forms have different value creation logics, and the export managers’ roles concerning coordination and management of the value creating activ-ities, varies accordingly to the organizational form.

5.3. Managerial implicationsExport partner groups are an important eco-nomic-political tool in supporting the inter-nationalization of Finnish SMEs (European

Commission, 2008). We know that we also have an ongoing discussion about effective use of national resources and the results from this study is an input into this development discussion. In this context, export partner group programs offer useful insights to pol-icy makers in other countries with the same challenges as Finland. SMEs face internal and external challenges because of the economic situation on the turbulent global market. Well planned programs that can redeem the challenges and aid SMEs are most certainly needed in this situation.

From a managerial perspective, our key point is that export partner groups require different types of organizational arrange-ments and managerial capabilities. The de-terminants for organization are discussed in the paper. The constellation of determinants guides which organizational focus is relevant. Policy makers should be aware of this, since ignoring organization issues can result in less successful export partner group projects. The SMEs intended for participation must be cho-sen accordingly to the determinants in order to have an impact on results desired. Compat-ibility is also a matter of group size. The level of heterogeneousness is increasing simulta-neously with group size. Cooperation adds to the foundation for achieving long-term results, even beyond the specific objectives, which were the reasons for starting an ex-port partner group project. A careful choice

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Table 2: Activities and the role of the export manager in different export partner groups

DEFINITION COOPERATION ACTIVITIES EXPORT MANAGER’S ROLE

Market focus

Focus is on joint target markets for the companies

For example, joint fact-finding trips, joint marketing, and participation in trade fairs and exhibitions

Focus mostly on sales prepa-ration, that is identification of potential customers and establishment of customer contacts

Customer focus

Focus is on joint customers for the companies

The above-mentioned examples with the addition of joint custo-mer meetings

Focus mostly on sales prepara-tion and coordination of sales to joint customers

System focus

Focus is on the companies’ joint system offerings to customers

The above-mentioned examples with the addition of joint product development

Focus mostly on net coordina-tion and interaction with custo-mers (e.g. building up trust)

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of organization and SMEs and a precisely targeted goal that addresses the needs of the companies, can enhance a self-organizing and self-sustaining process not depending entirely on ongoing facilitation.

The export manager’s role, activity, and commitment are not the only factors creat-ing results. The companies’ own activity and commitment is equally important. In addi-tion, the role of the export manager should be clarified in order to avoid irrelevant ex-pectations from the SMEs. The export man-ager’s role is mainly to work with presales preparations and net coordination; the rest is up to the companies. In an export partner group, the export manager is the main actor facilitating cooperation between the partici-pating SMEs. However, the export manager can only go as far as supporting the cooper-ation-building process. The export manager cannot control the relations and interaction between the SMEs, and it is up to them to make it work. Recognition of this limitation should not be taken as a sign to tone down the importance of facilitation. It is relevant that special attention should be paid to the role and activity of the export manager when government-funded export partner groups are in focus. We can continuously develop the structure and processes that we work accord-ingly to with nationally targeted resources. It is not acceptable to waste resources.

5.4. Limitations and further researchThe study recognizes the importance of or-ganization of export partner groups and of the export managers’ facilitation of coop-eration between the participating SMEs. Its contribution to the current export partner group research is a presentation of a new model of organizing export partner groups. The model supports a multidimensional ap-proach toward researching organization and the export manager’s roles in export partner groups. Focus in this study has been on Finn-

ish export partner groups and the results are generalizable accordingly to that program.

The model has some limitations that should be noted. Organization can be per-ceived as a structure or as a set of processes. The model focuses more on structures than on processes, especially on processes of noneconomic nature. Personal interaction, informal relations, social bonds, trust, and commitment act as a glue holding structures together and would also provide a focus for management. Another limitation is the model’s focus on sales and organizing coop-eration in sales, which naturally is the aim of most export partner groups. Other aims are thus relevant, including learning, capability development, benchmarking, etc. A third limitation of the model is of temporal nature. It describes organization as a deliberate de-sign, managed by a broker or facilitator, but the transition to self-organized and self-sus-tained cooperation after the project period is not taken into account.

Research on organizational issues in export partner groups needs to be clearly extended by a more widespread research. In the future, the concept of export partner groups could be further sharpened. Central development areas are still the choice of or-ganizational form and the role of the export manager. SMEs are in different phases in their internationalization process and have different needs when it comes to export-sup-porting services. One line of further research could be of a pragmatic benchmarking na-ture, such as to actually evaluate different organizational forms and their results. An-other area of further research could explore how the export manager’s role is affected by being in different cultural contexts. The temporal aspects for organizational efforts and how cooperation in the transition from “project” to “post-project” time could be fur-ther facilitated, would also be interesting to investigate.

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Appendix: Interview guideBackground Work experience as export manager and experience of different types of export partner

groups

Export partner groups in general: The tasks of the export manager Which factors enables success in export partner groups? (All factors)

○ Resources, time, group constellation, cooperation, the export manager/role, the compa-nies/role, other actors, target market, etc.

Which factors enables cooperation in export partner groups? (All factors)○ Interdependence, resources, compatibility, roles, communication, commitment, organ-

ization, etc. Which factors enables success in the export manager’s work? (Specifically connected to the

export manager’s activities)○ Knowledge of target market/markets, customers, languages, line of businesses, interna-

tional business, the export manager’s relations, networks, etc. How should the concept with export partner groups be further developed?

Experiences from the latest export partner group/project What worked well in the XX export partner group/project? What did not work so well in the XX export partner group/project? How has cooperation (between the companies, the export manager, etc.) progressed after

the XX export partner group/project? How did the companies benefit from participating in the XX export partner group/project?

Organization of export partner groups What is the export manager’s role in export partner groups? What is the company’s role in export partner groups? What is the project administrator/coordinator’s role in export partner groups?

Draw the three different organizational forms on a blank paper. Discuss it as the sketch gradually evolves.

How do you perceive the export manager’s role in each organization? How do you perceive the companies’ role in each organization? How do you perceive the other actors’ role in each organization? What kind of benefits do you recognize for the export manager in each organization? What kind of challenges do you recognize for the export manager in each organization? Do you identify any other concerns or benefits? (Not necessarily connected to the export

manager’s activities)

Other comments Is there anything else that could be developed (or studied) in connection to the themes dis-

cussed?

Chunyan Xie and Kjell Grønhaug Henrik Virtanen and Åsa Hagberg-Andersson

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Lahjoittaminen on tulevaisuuteen sijoittamista – Liikesivistysrahasto tukee apurahoinliikkeenjohtoa palvelevaa tutkimusta, koulutusta ja julkaisutoimintaa.

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Aims and ScopeThe Nordic Journal of Business is a scholarly journal that publishes original scientific research in all fields of business studies. Dif-ferent aspects of business theory and practice related, among others, to accounting, corpo-rate governance, entrepreneurship, finance, information systems, international business, management, and marketing are within the scope of the Journal.

The Nordic Journal of Business welcomes submissions of high-quality empirical and theoretical papers that contribute to knowl-edge of business theory and practice. The Journal is primarily interested in contribu-tions based on the foundational disciplines of business studies, but we also encourage creative approaches and multidisciplinary research that reflects the intricate real- life relationships between functional areas of business. While the Journal provides an inter-national forum for business research, submis-sions that focus on Nordic research problems or use data from Denmark, Finland, Iceland, Norway, and Sweden are particularly encour-aged.

Editorial PolicyThe Nordic Journal of Business features:• Empirical and theoretical research articles• Survey and review articles• Research notes

The core of the Journal comprises empirical and theoretical research articles. Comprehen-sive survey and review articles as well as short research notes will also be considered for publication. The Journal regularly publishes special issues that focus on specific research topics. All submissions are subject to initial editorial screening and are subsequently dou-ble-blind refereed by two reviewers who are recognized experts in the field of the manu-script.

About the JournalThe Nordic Journal of Business is an open ac-cess journal published four times a year by the Association of Business Schools Finland. The Journal was founded in 1952 and was formerly known as the Finnish Journal of Business Eco-nomics. Its audience includes scholars and re-searchers at universities and business schools, as well as executives and other practitioners interested in the application of research to practical business decisions.

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The Nordic Journal of Business (NJB) is a scholarly journal that publishes original sci-entific research in all fields of business stud-ies. The Journal welcomes submissions of em-pirical and theoretical papers that contribute to knowledge of business theory and practice. All submissions are subject to initial editorial screening and are subsequently double-blind refereed by two reviewers who are experts in the field of the manuscript.

NJB publishes (i) empirical and theoret-ical research articles, (ii) survey and review articles, and (iii) research notes.

Research articles communicate original scientific research. All submitted research articles are subjected to a double-blind peer-review process. The maximum length of research articles is 10,000 words and dou-ble-spaced manuscripts should not exceed 50 pages including the abstract, main text, refer-ences, tables, and figures. Survey and review articles are peer-reviewed communications which aim to analyze, synthesize, and sum-

Instructions for Authors and Style Guidelinesmarize recent research topics and themes. The maximum length of survey and review articles is 8,000 words and double-spaced manu-scripts should not exceed 40 pages including the abstract, main text, references, tables, and figures.

Research notes are short and concise com-munications of original scientific research. All submitted research notes are subjected to an expedited double-blind peer-review process after which the manuscripts are accepted as is, conditionally accepted with minor changes, or rejected.

The maximum length of research notes is 2,000 words and double-spaced manuscripts should not exceed 12 pages including the abstract, main text, references, tables, and figures.1) Submissions to the Nordic Journal of Busi-

ness should be sent as a PDF or Word file by e-mail to [email protected]

2) There is no submission fee.3) Manuscripts must be written in English.

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4) Manuscripts should be double-spaced with wide margins and 12-pt font size.

5) The title page should contain (i) the title of the manuscript, (ii) author names, profes-sional titles, and institutional affiliations, (iii) an abstract of less than 150 words, and (iv) postal and e-mail addresses of the authors and full contact information for the corresponding author. The title page should be submitted as a separate PDF or Word file.

6) The first page of the manuscript should contain (i) the title and (ii) an abstract of less than 150 words and should not con-tain any author information in order to ensure anonymity during the peer-review process.

7) The title of the manuscript should be con-cise and informative.

8) The abstract should contain less than 150 words. The abstract should concisely explain the purpose of the paper and summarize the main findings and conclu-sions. The abstract should be able to stand alone.

9) The main text of the manuscript should be divided into clearly defined sections and subsections which should be numbered consecutively throughout the manuscript. It is advisable to keep the structure of the manuscript as simple as possible.

10) References should be arranged in alpha-betical order. When necessary, references to publications by the same author(s) should be arranged chronologically and multiple references to the same author(s) in the same year must be identified with lower-case letters after the year of publica-tion (e.g., 2015a, 2015b etc.).

11) The reference style used by the Nordic Journal of Business is the following:

(i) Articles in periodicals: Last name of the author, first name(s) or initials (year of publication). Title of the article. Name of the Journal volume number: issue number, page numbers. Keloharju, M., Knüpfer, S., & Ranta-puska, E. (2012). Mutual fund and share ownership in Finland. Finnish Journal of Business Economics 61:2, 178–198.

(ii) Books: Last name of the author, first name(s) or initials (year of publication). Title of the book. Edition. Publisher. Wooldridge, J.M. (2010). Econometric Analysis of Cross Section and Panel Data. 2nd Edition. The MIT Press. ISSN 2342-9003 (print), ISSN 2342-9011 (online)

The Nordic Journal of Business is an open ac-cess journal published four times a year by the Association of Business Schools Finland. The Journal’s audience includes scholars and re-searchers at universities and business schools, as well as executives and other practitioners interested in the application of research to practical business decisions.

Editorial correspondence: The Associationof Business Schools Finland, Mr. Juuso Leivonen, Aalto University School of Business, P.O. Box 21230, FI-00076 AALTO, Finland.

E-mail: [email protected]://www.njb.fi

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