north west disability infrastructure partnership - mapping report merseyside disability federation...
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North West Disability Infrastructure Partnership
- Mapping Report
Merseyside Disability FederationCharity No:1082671.
2011
Research Question
How accessible are the services of infrastructure providers to organisations of
and for disabled people?
NWDIP Aims
to improve opportunities for disabled people to influence policy, service provision, and support by ensuring that the full range of Voluntary and Community Sector (VCS) disability organisations across the North West are provided with consistently good and accessible support/capacity building services.
Context
Avoid duplication
Personalisation
‘More for Less’
Method 1) Literature review 2) Refinement of research objectives to explore
what infrastructure organisations have done how NWDIP could help what Personalisation and Centre for Independent Living support on offer 3) NWDIP partners shaped questions 4) Contacts identified through ChangeUp Consortia 5) Follow-up checks 6) Questionnaire rolled-out online
Response
92 organisations approached
52 completed the survey
Every sub-region contributed
Results
Urban vs RuralCompared urban and more rural areas because of
potential for differences due to population densities and demographics
But:
No Significant Differences
Results
Greater Merseyside/Greater ManchesterOnly significant differences:
Three times as many organisations in Greater Merseyside compared to Greater Manchester expressed interest in
receiving support around Personalisation
(24% vs. 8%)
More organisations in Greater Manchester than in Greater Merseyside had activity planned around Personalisation.
(50% vs. 33%)
Key Indicators
75% of respondents had in place at least one of:
Access audit of premises Accessibility check on website Disability Equality Training (DET) Involving disabled people in the design and delivery of
services
Key Indicators
0
2
4
6
8
10
12
14
16
None One Two Three Four
Number ofOrganisations
Measures taken
Key Indicators
Access Audits most frequent indicator
(25 organisations) Every VCS organisation that had
undertaken Disability Equality Training (19 organisations) had achieved at least one more indicator
4 organisations only had an Access Audit
Conclusions
Disability Equality Training is the best first step for organisations that want to become fully accessible
Access Audits are a good second step Accessibility of websites is often
overlooked
Recommendations
Widen adoption of DET Increase take-up of Access Audits Stimulate more website accessibility
audits
Results
48.3% of respondents market themselves at events held by organisations of and for disabled people.
Recommendations
VCS infrastructure organisations should actively reach out to disability organisations as well as make their services accessible
Specialist support in marketing to groups of and for disabled people is required
Results
Infrastructure priorities for specialist support:
Personalisation (23%) Equality Act 2010 (21%) Marketing (21%)
Recommendations
Specialist support should have strong elements of Personalisation, Equality Act 2010 and Marketing
Additional support wanted includes: ‘Disability Equality Training’, ‘advice on policies’ and ‘consultations with groups’
Results
Personalisation
58% already undertaken activity to support groups 38% of organisations knew of their key ULOs2 organisations embedding Personalisation in their
business plans 1 tendering for research into what support the
sector needs to engage with this key agenda.
Recommendations
Specific measures to help VCS infrastructure organisations support ULOs in each area, involving training, networking and provision of information.
Tie in to existing activity
Comments
“However hard we try there will always be some barriers.
“Our organisation is based on equality and therefore we do not ask people if they have a disability as we have found many of our volunteers do not wish to disclose this information especially if it is a hidden disability. If they volunteer the information - that is recorded.”
Key Messages
There is significant potential for VCS infrastructure organisations to be more accessible.
NWDIP is here to enable that to happen From the 4th of July 2011 tailored DET is
being offered FREE to infrastructure organisations like yours.
Thank you
Any questions?
Merseyside Disability Federation.
0151 236 6674
Charity No: 1082671